bdc471e83e25f5b8249feeb2115e44cd74051db2
[motion2.git] / server / services / ami / trigger / integration / dynamics365.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x96e6=['Bearer\x20','4.0','isNil','email','userEmail','length','internalemailaddress','isdisabled','toUpperCase','systemuserid','userId','info','toLowerCase','outbound','calleridnum','contacts','headers','odata-entityid','substring','lastIndexOf','enduserId','replace','%2b','value','telephone1','contactid',']\x20Enduser\x20Created!','forEach','string','picklist','type','nameField','customField','idField','incident','incidents','assign','getString','Subjects','Descriptions','/contacts(','/systemusers(','Fields','ticketType','phonecall','phonecalls','queue','callDirection','ticketId','format','%s/main.aspx?pagetype=entityrecord&etn=%s&id=%s','user:%s','stripTrailingSlash','serverUrl','unmanaged','%s/api/data/v9.0/','https://login.microsoftonline.com/%s/oauth2/token','tenantId','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','Recording\x20is\x20enabled!','recordingURL','none','[OUTBOUND]',']\x20The\x20User\x20ID\x20is:',']\x20The\x20User\x20email\x20is:',']\x20The\x20Enduser\x20ID\x20is:',']\x20The\x20Enduser\x20phone\x20is:',']\x20Call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...','name',']\x20Error\x20running\x20Dynamics365\x20integration','inspect','lodash','bluebird','request-promise','./util','md5','ioredis','../../../../config/logger','dynamics365','redis','localhost','POST','clientId','remoteUri','username','password','clientSecret','then','access_token','catch','error',']\x20Wrong\x20credentials!','message','GET'];(function(_0x46920e,_0x24c474){var _0x3d4bbe=function(_0x2b9624){while(--_0x2b9624){_0x46920e['push'](_0x46920e['shift']());}};_0x3d4bbe(++_0x24c474);}(_0x96e6,0xab));var _0x696e=function(_0x1654f5,_0x5e1214){_0x1654f5=_0x1654f5-0x0;var _0x37cd7d=_0x96e6[_0x1654f5];return _0x37cd7d;};'use strict';var _=require(_0x696e('0x0'));var BPromise=require(_0x696e('0x1'));var rp=require(_0x696e('0x2'));var util=require('util');var intUtil=require(_0x696e('0x3'));var md5=require(_0x696e('0x4'));var Redis=require(_0x696e('0x5'));var logger=require(_0x696e('0x6'))(_0x696e('0x7'));var config=require('../../../../config/environment');config[_0x696e('0x8')]=_['defaults'](config[_0x696e('0x8')],{'host':_0x696e('0x9'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x696e('0x8')]));function getAuthToken(_0x4c8fda,_0x475819,_0xd57064){var _0x1e0e37={'method':_0x696e('0xa'),'uri':_0x475819,'form':{'client_id':_0x4c8fda[_0x696e('0xb')],'resource':_0x4c8fda[_0x696e('0xc')],'username':_0x4c8fda[_0x696e('0xd')],'password':_0x4c8fda[_0x696e('0xe')],'grant_type':'password','client_secret':_0x4c8fda[_0x696e('0xf')]},'json':!![]};return rp(_0x1e0e37)[_0x696e('0x10')](function(_0x3b7848){return _0x3b7848[_0x696e('0x11')];})[_0x696e('0x12')](function(_0x7901a9){logger[_0x696e('0x13')]('['+[_0xd57064['toUpperCase']()]+_0x696e('0x14'));return _0x7901a9[_0x696e('0x15')];});}function getUser(_0xcf814,_0x523ccf,_0x37e62d,_0x281b9e,_0xe9464f,_0x272cb3){return new BPromise(function(_0x4781e8,_0x36059b){return getAuthToken(_0x523ccf,_0x281b9e,_0x272cb3)['then'](function(_0x2dda8a){var _0x301d61={'method':_0x696e('0x16'),'uri':_0xe9464f+'systemusers?$select=internalemailaddress,isdisabled,systemuserid','headers':{'Authorization':_0x696e('0x17')+_0x2dda8a,'OData-Version':_0x696e('0x18')},'json':!![]};return rp(_0x301d61);})['then'](function(_0x5d9872){var _0x26e92c=_0x5d9872['value'];var _0x49b7df=![];var _0x1f1e86=null;if(!_[_0x696e('0x19')](_0x37e62d)){if(intUtil['validateEmail'](_0x37e62d[_0x696e('0x1a')])){_0xcf814[_0x696e('0x1b')]=_0x37e62d[_0x696e('0x1a')];for(_0x1f1e86=0x0;_0x1f1e86<_0x26e92c[_0x696e('0x1c')];_0x1f1e86++){if(_0x26e92c[_0x1f1e86][_0x696e('0x1d')]===_0x37e62d[_0x696e('0x1a')]&&!_0x26e92c[_0x1f1e86][_0x696e('0x1e')]){_0x49b7df=!![];logger['info']('['+[_0x272cb3[_0x696e('0x1f')]()]+']\x20Agent\x20found\x20'+_0x26e92c[_0x1f1e86][_0x696e('0x20')]+'!');_0xcf814[_0x696e('0x21')]=_0x26e92c[_0x1f1e86]['systemuserid'];}}}}if(!_0x49b7df){logger[_0x696e('0x22')]('['+[_0x272cb3[_0x696e('0x1f')]()]+']\x20Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');_0xcf814[_0x696e('0x1b')]=_0x523ccf[_0x696e('0xd')];for(_0x1f1e86=0x0;_0x1f1e86<_0x26e92c[_0x696e('0x1c')];_0x1f1e86++){if(_0x26e92c[_0x1f1e86][_0x696e('0x1d')]===_0x523ccf[_0x696e('0xd')]){_0xcf814[_0x696e('0x21')]=_0x26e92c[_0x1f1e86][_0x696e('0x20')];}}}_0x4781e8(_0xcf814);})[_0x696e('0x12')](function(_0x1388f0){_0x36059b(_0x1388f0[_0x696e('0x15')]);});});}function createEndUser(_0x2027ab,_0x518608,_0x445119,_0x2e1db7,_0x174078,_0x2b36c6){return new BPromise(function(_0xe82aae,_0x570f95){return getAuthToken(_0x518608,_0x445119,_0x2b36c6)[_0x696e('0x10')](function(_0x26fe19){var _0x5af255=_0x2b36c6[_0x696e('0x23')]()===_0x696e('0x24')?_0x174078['destcalleridnum']:_0x174078[_0x696e('0x25')];var _0x39627e={'method':_0x696e('0xa'),'uri':_0x2e1db7+_0x696e('0x26'),'body':{'telephone1':_0x5af255,'fullname':_0x5af255,'firstname':_0x5af255,'lastname':'_','mobilephone':null,'address1_telephone1':null,'ownerid@odata.bind':'/systemusers('+_0x2027ab[_0x696e('0x21')]+')'},'headers':{'Authorization':'Bearer\x20'+_0x26fe19,'OData-Version':_0x696e('0x18')},'json':!![],'resolveWithFullResponse':!![]};return rp(_0x39627e);})[_0x696e('0x10')](function(_0x12e791){var _0x4d142e=_0x12e791[_0x696e('0x27')][_0x696e('0x28')];var _0x3938a6=_0x4d142e[_0x696e('0x29')](_0x4d142e[_0x696e('0x2a')]('(')+0x1,_0x4d142e[_0x696e('0x2a')](')'));_0x2027ab[_0x696e('0x2b')]=_0x3938a6;_0xe82aae(_0x2027ab);})[_0x696e('0x12')](function(_0x2ce8b2){_0x570f95(_0x2ce8b2[_0x696e('0x15')]);});});}function getEndUser(_0x4481c1,_0xba52eb,_0x25fc5c,_0x1f5bb6,_0x5c073e,_0x2f604c){return new BPromise(function(_0x5b7479,_0x3d6eb7){var _0x50263e=_0x2f604c[_0x696e('0x23')]()==='outbound'?_0x5c073e['destcalleridnum']:_0x5c073e[_0x696e('0x25')];return getAuthToken(_0xba52eb,_0x25fc5c,_0x2f604c)['then'](function(_0x28a66a){var _0x158981={'method':_0x696e('0x16'),'uri':_0x1f5bb6+'contacts?$select=telephone1&$filter=telephone1\x20eq\x20\x27'+_0x50263e[_0x696e('0x2c')]('+',_0x696e('0x2d'))+'\x27','headers':{'Authorization':_0x696e('0x17')+_0x28a66a,'If-None-Match':null,'OData-Version':_0x696e('0x18')},'json':!![]};return rp(_0x158981);})[_0x696e('0x10')](function(_0x5d7084){var _0x45bd84=null;if(_0x5d7084){var _0xddadfa=_0x5d7084[_0x696e('0x2e')];var _0x4ecfe7=![];for(_0x45bd84=0x0;_0x45bd84<_0xddadfa[_0x696e('0x1c')];_0x45bd84++){if(_0xddadfa[_0x45bd84][_0x696e('0x2f')]===_0x50263e){_0x4ecfe7=!![];_0x4481c1[_0x696e('0x2b')]=_0xddadfa[_0x45bd84][_0x696e('0x30')];}}if(_0x4ecfe7){_0x5b7479(_0x4481c1);}else{return createEndUser(_0x4481c1,_0xba52eb,_0x25fc5c,_0x1f5bb6,_0x5c073e,_0x2f604c)[_0x696e('0x10')](function(_0x4fb40b){logger[_0x696e('0x22')]('['+[_0x2f604c[_0x696e('0x1f')]()]+']\x20Enduser\x20created!',_0x4fb40b['enduserId']);_0x5b7479(_0x4fb40b);});}}else{return createEndUser(_0x4481c1,_0xba52eb,_0x25fc5c,_0x1f5bb6,_0x5c073e,_0x2f604c)[_0x696e('0x10')](function(_0x4d47e7){logger[_0x696e('0x22')]('['+[_0x2f604c[_0x696e('0x1f')]()]+_0x696e('0x31'),_0x4d47e7[_0x696e('0x2b')]);_0x5b7479(_0x4d47e7);});}});});}function getCustomFields(_0x3bf8ea,_0x299775,_0x570d15){var _0x5e828b={};if(_0x3bf8ea['length']>0x0){_[_0x696e('0x32')](_0x3bf8ea,function(_0x1becb1){if(_['includes']([_0x696e('0x33'),_0x696e('0x34')],_0x1becb1[_0x696e('0x35')])&&_0x1becb1[_0x696e('0x36')]&&!_0x1becb1[_0x696e('0x37')]){var _0x11055a=_0x1becb1[_0x696e('0x38')][_0x696e('0x23')]();var _0x29e04b=_0x11055a[_0x696e('0x29')](0x0,_0x11055a['indexOf']('_'));var _0x220138=_0x11055a[_0x696e('0x29')](_0x11055a['indexOf']('_')+0x1);if(_0x29e04b===_0x570d15){_0x5e828b[_0x220138]=_0x1becb1['content'];}}});}return _0x5e828b;}function getTicket(_0x11a3c8,_0xa2d139,_0x401ff3,_0x51b63c,_0x26ad62,_0x8c0ad8,_0x32ee6b){return new BPromise(function(_0x1f947a,_0x1bea3c){var _0x454e59;return getAuthToken(_0xa2d139,_0x401ff3,_0x32ee6b)['then'](function(_0x2a1df0){if(_0x8c0ad8['ticketType']===_0x696e('0x39')){_0x454e59={'method':_0x696e('0xa'),'uri':_0x51b63c+_0x696e('0x3a'),'body':Object[_0x696e('0x3b')]({},{'title':intUtil[_0x696e('0x3c')](_0x8c0ad8[_0x696e('0x3d')],_0x26ad62,'\x20'),'description':intUtil[_0x696e('0x3c')](_0x8c0ad8[_0x696e('0x3e')],_0x26ad62,'\x0a'),'customerid_contact@odata.bind':_0x696e('0x3f')+_0x11a3c8[_0x696e('0x2b')]+')','ownerid@odata.bind':_0x696e('0x40')+_0x11a3c8[_0x696e('0x21')]+')','caseorigincode':'1'},getCustomFields(_0x8c0ad8[_0x696e('0x41')],_0x26ad62,_0x8c0ad8[_0x696e('0x42')])),'headers':{'Authorization':'Bearer\x20'+_0x2a1df0,'OData-Version':_0x696e('0x18')},'json':!![],'resolveWithFullResponse':!![]};}if(_0x8c0ad8[_0x696e('0x42')]===_0x696e('0x43')){_0x454e59={'method':_0x696e('0xa'),'uri':_0x51b63c+_0x696e('0x44'),'body':Object[_0x696e('0x3b')]({},{'subject':intUtil[_0x696e('0x3c')](_0x8c0ad8[_0x696e('0x3d')],_0x26ad62,'\x20'),'phonenumber':String(_0x26ad62['calleridnum']),'description':intUtil['getString'](_0x8c0ad8[_0x696e('0x3e')],_0x26ad62,'\x0a'),'regardingobjectid_contact@odata.bind':_0x696e('0x3f')+_0x11a3c8['enduserId']+')','ownerid@odata.bind':_0x696e('0x40')+_0x11a3c8[_0x696e('0x21')]+')','directioncode':_0x11a3c8['callDirection']===_0x696e('0x45')?![]:!![],'phonecall_activity_parties':[{'partyid_systemuser@odata.bind':_0x696e('0x40')+_0x11a3c8[_0x696e('0x21')]+')','participationtypemask':_0x11a3c8[_0x696e('0x46')]===_0x696e('0x45')?0x2:0x1},{'partyid_contact@odata.bind':_0x696e('0x3f')+_0x11a3c8[_0x696e('0x2b')]+')','participationtypemask':_0x11a3c8[_0x696e('0x46')]===_0x696e('0x45')?0x1:0x2}]},getCustomFields(_0x8c0ad8[_0x696e('0x41')],_0x26ad62,_0x8c0ad8[_0x696e('0x42')])),'headers':{'Authorization':_0x696e('0x17')+_0x2a1df0,'OData-Version':_0x696e('0x18')},'json':!![],'resolveWithFullResponse':!![]};}return rp(_0x454e59);})[_0x696e('0x10')](function(_0x3e7ab7){var _0x15a2e7=_0x3e7ab7[_0x696e('0x27')][_0x696e('0x28')];var _0x60ec48=_0x15a2e7[_0x696e('0x29')](_0x15a2e7['lastIndexOf']('(')+0x1,_0x15a2e7[_0x696e('0x2a')](')'));_0x11a3c8[_0x696e('0x47')]=_0x60ec48;_0x1f947a(_0x11a3c8);})[_0x696e('0x12')](function(_0x79419){_0x1bea3c(_0x79419[_0x696e('0x15')]);});});}function emit(_0x18fd88,_0x2f9445,_0x26f6b7,_0x38c105){var _0x525c8c={'uri':util[_0x696e('0x48')](_0x696e('0x49'),_0x18fd88,_0x26f6b7,_0x38c105)};io['to'](util[_0x696e('0x48')](_0x696e('0x4a'),_0x2f9445))['emit']('trigger:browser:url',_0x525c8c);}exports['cs']=function(_0x5223c8,_0x396ba0,_0x323bcb,_0x26c76b,_0x42d863,_0x5bb8d6,_0x26fce4,_0x1c4dd5){var _0x25552b={};_0x5bb8d6[_0x696e('0xc')]=intUtil[_0x696e('0x4b')](_0x5bb8d6[_0x696e('0xc')]);_0x5bb8d6[_0x696e('0x4c')]=intUtil[_0x696e('0x4b')](_0x5bb8d6[_0x696e('0x4c')]);_0x25552b[_0x696e('0x46')]=_0x1c4dd5===_0x696e('0x45')||_0x1c4dd5===_0x696e('0x4d')?_0x696e('0x45'):_0x696e('0x24');var _0xf962aa=util['format'](_0x696e('0x4e'),_0x5bb8d6[_0x696e('0xc')]);var _0x567a4c=util[_0x696e('0x48')](_0x696e('0x4f'),_0x5bb8d6[_0x696e('0x50')]);var _0x44579b=util[_0x696e('0x48')](_0x696e('0x51'),_0x5bb8d6[_0x696e('0x4c')],_0x396ba0[_0x696e('0x52')],md5(_0x396ba0[_0x696e('0x52')]));if(_0x42d863&&_0x42d863[_0x696e('0x53')]){logger['info']('[QUEUE]',_0x696e('0x54'));_0x396ba0[_0x696e('0x55')]=_0x44579b;}else if(_0x26fce4&&_0x26fce4['recordingFormat']&&_0x26fce4['recordingFormat']!==_0x696e('0x56')){logger[_0x696e('0x22')](_0x696e('0x57'),'Recording\x20is\x20enabled!');_0x396ba0['recordingURL']=_0x44579b;}else{_0x396ba0[_0x696e('0x55')]='';}return getUser(_0x25552b,_0x5bb8d6,_0x26c76b,_0x567a4c,_0xf962aa,_0x1c4dd5)['then'](function(_0x267944){logger[_0x696e('0x22')]('['+_0x1c4dd5['toUpperCase']()+_0x696e('0x58'),_0x267944[_0x696e('0x21')]);logger['info']('['+_0x1c4dd5[_0x696e('0x1f')]()+_0x696e('0x59'),_0x267944[_0x696e('0x1b')]);return getEndUser(_0x267944,_0x5bb8d6,_0x567a4c,_0xf962aa,_0x396ba0,_0x1c4dd5);})[_0x696e('0x10')](function(_0x3852dc){logger[_0x696e('0x22')]('['+_0x1c4dd5[_0x696e('0x1f')]()+_0x696e('0x5a'),_0x3852dc[_0x696e('0x2b')]);logger['info']('['+_0x1c4dd5[_0x696e('0x1f')]()+_0x696e('0x5b'),_0x396ba0[_0x696e('0x25')]);return getTicket(_0x3852dc,_0x5bb8d6,_0x567a4c,_0xf962aa,_0x396ba0,_0x323bcb,_0x1c4dd5);})[_0x696e('0x10')](function(_0x59aaab){logger[_0x696e('0x22')](util[_0x696e('0x48')]('['+_0x1c4dd5[_0x696e('0x1f')]()+']\x20The\x20%s\x20ID\x20is:\x20%s',_0x323bcb[_0x696e('0x42')],_0x59aaab['ticketId']));logger[_0x696e('0x22')](util[_0x696e('0x48')]('['+_0x1c4dd5[_0x696e('0x1f')]()+_0x696e('0x5c'),_0x1c4dd5));if(_0x1c4dd5!==_0x696e('0x4d')){logger[_0x696e('0x22')]('['+_0x1c4dd5['toUpperCase']()+']',_0x696e('0x5d'));emit(_0x5bb8d6['remoteUri'],_0x26c76b[_0x696e('0x5e')],_0x323bcb['ticketType'],_0x59aaab['ticketId']);}})['catch'](function(_0x57c370){logger[_0x696e('0x13')]('['+_0x1c4dd5[_0x696e('0x1f')]()+_0x696e('0x5f'),util[_0x696e('0x60')](_0x57c370,{'showHidden':!![],'depth':null}));});};