c71124f1e5b61492f3a6ad73cec8cef731c1d384
[motion2.git] / server / services / ami / trigger / integration / dynamics365.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x90c0=['stripTrailingSlash','remoteUri','%s/api/data/v9.0/','https://login.microsoftonline.com/%s/oauth2/token','tenantId','serverUrl','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]',']\x20The\x20User\x20ID\x20is:',']\x20The\x20User\x20email\x20is:',']\x20The\x20Enduser\x20ID\x20is:',']\x20The\x20Enduser\x20phone\x20is:',']\x20The\x20%s\x20ID\x20is:\x20%s',']\x20Call\x20direction:\x20%s','abandoned','name',']\x20Error\x20running\x20Dynamics365\x20integration','inspect','bluebird','request-promise','util','./util','md5','ioredis','../../../../config/logger','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','clientId','password','clientSecret','then','catch','error','toUpperCase',']\x20Wrong\x20credentials!','GET','systemusers?$select=internalemailaddress,isdisabled,systemuserid','Bearer\x20','value','isNil','email','userEmail','length','internalemailaddress','isdisabled',']\x20Agent\x20found\x20','systemuserid','userId','info','username','toLowerCase','destcalleridnum','calleridnum','POST','contacts','/systemusers(','4.0','headers','odata-entityid','substring','lastIndexOf','enduserId','message','outbound','telephone1','contactid',']\x20Enduser\x20created!','forEach','type','string','nameField','indexOf','content','ticketType','incident','incidents','assign','getString','Descriptions','/contacts(','phonecall','phonecalls','Subjects','callDirection','queue','Fields','ticketId','format','%s/main.aspx?pagetype=entityrecord&etn=%s&id=%s','emit'];(function(_0x3794a0,_0x1a9cfc){var _0x5bdaba=function(_0x14a764){while(--_0x14a764){_0x3794a0['push'](_0x3794a0['shift']());}};_0x5bdaba(++_0x1a9cfc);}(_0x90c0,0xde));var _0x090c=function(_0x33cfe6,_0x3e215c){_0x33cfe6=_0x33cfe6-0x0;var _0x34b6cf=_0x90c0[_0x33cfe6];return _0x34b6cf;};'use strict';var _=require('lodash');var BPromise=require(_0x090c('0x0'));var rp=require(_0x090c('0x1'));var util=require(_0x090c('0x2'));var intUtil=require(_0x090c('0x3'));var md5=require(_0x090c('0x4'));var Redis=require(_0x090c('0x5'));var logger=require(_0x090c('0x6'))('dynamics365');var config=require(_0x090c('0x7'));config[_0x090c('0x8')]=_[_0x090c('0x9')](config[_0x090c('0x8')],{'host':_0x090c('0xa'),'port':0x18eb});var io=require(_0x090c('0xb'))(new Redis(config[_0x090c('0x8')]));function getAuthToken(_0x55ff29,_0x5d89a6,_0x372e5d){var _0x935500={'method':'POST','uri':_0x5d89a6,'form':{'client_id':_0x55ff29[_0x090c('0xc')],'resource':_0x55ff29['remoteUri'],'username':_0x55ff29['username'],'password':_0x55ff29[_0x090c('0xd')],'grant_type':'password','client_secret':_0x55ff29[_0x090c('0xe')]},'json':!![]};return rp(_0x935500)[_0x090c('0xf')](function(_0x87a8d5){return _0x87a8d5['access_token'];})[_0x090c('0x10')](function(_0x17db45){logger[_0x090c('0x11')]('['+[_0x372e5d[_0x090c('0x12')]()]+_0x090c('0x13'));return _0x17db45['message'];});}function getUser(_0x552157,_0x768db3,_0x43583e,_0x17662,_0x37ce62,_0x472a6b){return new BPromise(function(_0x5938d8,_0xe3a8ad){return getAuthToken(_0x768db3,_0x17662,_0x472a6b)[_0x090c('0xf')](function(_0x1ab2dc){var _0x20434e={'method':_0x090c('0x14'),'uri':_0x37ce62+_0x090c('0x15'),'headers':{'Authorization':_0x090c('0x16')+_0x1ab2dc,'OData-Version':'4.0'},'json':!![]};return rp(_0x20434e);})[_0x090c('0xf')](function(_0x2a33ea){var _0x4bce08=_0x2a33ea[_0x090c('0x17')];var _0x111b48=![];var _0x55cbb4=null;if(!_[_0x090c('0x18')](_0x43583e)){if(intUtil['validateEmail'](_0x43583e[_0x090c('0x19')])){_0x552157[_0x090c('0x1a')]=_0x43583e[_0x090c('0x19')];for(_0x55cbb4=0x0;_0x55cbb4<_0x4bce08[_0x090c('0x1b')];_0x55cbb4++){if(_0x4bce08[_0x55cbb4][_0x090c('0x1c')]===_0x43583e['email']&&!_0x4bce08[_0x55cbb4][_0x090c('0x1d')]){_0x111b48=!![];logger['info']('['+[_0x472a6b['toUpperCase']()]+_0x090c('0x1e')+_0x4bce08[_0x55cbb4][_0x090c('0x1f')]+'!');_0x552157[_0x090c('0x20')]=_0x4bce08[_0x55cbb4][_0x090c('0x1f')];}}}}if(!_0x111b48){logger[_0x090c('0x21')]('['+[_0x472a6b[_0x090c('0x12')]()]+']\x20Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');_0x552157[_0x090c('0x1a')]=_0x768db3[_0x090c('0x22')];for(_0x55cbb4=0x0;_0x55cbb4<_0x4bce08['length'];_0x55cbb4++){if(_0x4bce08[_0x55cbb4]['internalemailaddress']===_0x768db3[_0x090c('0x22')]){_0x552157['userId']=_0x4bce08[_0x55cbb4]['systemuserid'];}}}_0x5938d8(_0x552157);})[_0x090c('0x10')](function(_0x238abe){_0xe3a8ad(_0x238abe['message']);});});}function createEndUser(_0x1cb375,_0xfbfbfb,_0x16d443,_0x58ea60,_0x375e6d,_0x214a03){return new BPromise(function(_0x1e7139,_0xf0d474){return getAuthToken(_0xfbfbfb,_0x16d443,_0x214a03)['then'](function(_0x11f65a){var _0x309de4=_0x214a03[_0x090c('0x23')]()==='outbound'?_0x375e6d[_0x090c('0x24')]:_0x375e6d[_0x090c('0x25')];var _0x5dbaee={'method':_0x090c('0x26'),'uri':_0x58ea60+_0x090c('0x27'),'body':{'telephone1':_0x309de4,'fullname':_0x309de4,'firstname':_0x309de4,'lastname':'_','mobilephone':null,'address1_telephone1':null,'ownerid@odata.bind':_0x090c('0x28')+_0x1cb375[_0x090c('0x20')]+')'},'headers':{'Authorization':_0x090c('0x16')+_0x11f65a,'OData-Version':_0x090c('0x29')},'json':!![],'resolveWithFullResponse':!![]};return rp(_0x5dbaee);})[_0x090c('0xf')](function(_0x26271c){var _0x37b002=_0x26271c[_0x090c('0x2a')][_0x090c('0x2b')];var _0x56d63e=_0x37b002[_0x090c('0x2c')](_0x37b002['lastIndexOf']('(')+0x1,_0x37b002[_0x090c('0x2d')](')'));_0x1cb375[_0x090c('0x2e')]=_0x56d63e;_0x1e7139(_0x1cb375);})['catch'](function(_0x11bb4e){_0xf0d474(_0x11bb4e[_0x090c('0x2f')]);});});}function getEndUser(_0x27cd24,_0xf6393a,_0xb8161,_0x782f8d,_0x3a02fa,_0x2ae642){return new BPromise(function(_0x3dc21a,_0xa2d17){return getAuthToken(_0xf6393a,_0xb8161,_0x2ae642)['then'](function(_0xe4a5ce){var _0x50d9dc={'method':_0x090c('0x14'),'uri':_0x782f8d+'contacts?$select=telephone1','headers':{'Authorization':_0x090c('0x16')+_0xe4a5ce,'If-None-Match':null,'OData-Version':'4.0'},'json':!![]};return rp(_0x50d9dc);})[_0x090c('0xf')](function(_0x4fd018){var _0x110d5c=null;if(_0x4fd018){var _0x1ab3b3=_0x4fd018[_0x090c('0x17')];var _0x25cf21=![];for(_0x110d5c=0x0;_0x110d5c<_0x1ab3b3[_0x090c('0x1b')];_0x110d5c++){var _0x515fc1=_0x2ae642[_0x090c('0x23')]()===_0x090c('0x30')?_0x3a02fa[_0x090c('0x24')]:_0x3a02fa[_0x090c('0x25')];if(_0x1ab3b3[_0x110d5c][_0x090c('0x31')]===_0x515fc1){_0x25cf21=!![];_0x27cd24[_0x090c('0x2e')]=_0x1ab3b3[_0x110d5c][_0x090c('0x32')];}}if(_0x25cf21){_0x3dc21a(_0x27cd24);}else{return createEndUser(_0x27cd24,_0xf6393a,_0xb8161,_0x782f8d,_0x3a02fa,_0x2ae642)[_0x090c('0xf')](function(_0x39a567){logger[_0x090c('0x21')]('['+[_0x2ae642['toUpperCase']()]+_0x090c('0x33'),_0x39a567['enduserId']);_0x3dc21a(_0x39a567);});}}else{return createEndUser(_0x27cd24,_0xf6393a,_0xb8161,_0x782f8d,_0x3a02fa,_0x2ae642)[_0x090c('0xf')](function(_0x30da9a){logger[_0x090c('0x21')]('['+[_0x2ae642[_0x090c('0x12')]()]+']\x20Enduser\x20Created!',_0x30da9a['enduserId']);_0x3dc21a(_0x30da9a);});}});});}function getCustomFields(_0xf88946,_0x170901,_0x11d86d){var _0x347f98={};if(_0xf88946[_0x090c('0x1b')]>0x0){_[_0x090c('0x34')](_0xf88946,function(_0x4f46c7){if(_0x4f46c7[_0x090c('0x35')]===_0x090c('0x36')&&_0x4f46c7[_0x090c('0x37')]&&!_0x4f46c7['customField']){var _0x4cae30=_0x4f46c7['idField']['toLowerCase']();var _0x21082a=_0x4cae30['substring'](0x0,_0x4cae30[_0x090c('0x38')]('_'));var _0x51783a=_0x4cae30[_0x090c('0x2c')](_0x4cae30[_0x090c('0x38')]('_')+0x1);if(_0x21082a===_0x11d86d){_0x347f98[_0x51783a]=_0x4f46c7[_0x090c('0x39')];}}});}return _0x347f98;}function getTicket(_0x3e9d3c,_0x129a06,_0x59a802,_0x5eb5e4,_0x8ba095,_0xfc46ff,_0x27d862){return new BPromise(function(_0x2ad9e0,_0x2cf11d){var _0x260873;return getAuthToken(_0x129a06,_0x59a802,_0x27d862)['then'](function(_0x223eea){if(_0xfc46ff[_0x090c('0x3a')]===_0x090c('0x3b')){_0x260873={'method':_0x090c('0x26'),'uri':_0x5eb5e4+_0x090c('0x3c'),'body':Object[_0x090c('0x3d')]({},{'title':intUtil[_0x090c('0x3e')](_0xfc46ff['Subjects'],_0x8ba095,'\x20'),'description':intUtil[_0x090c('0x3e')](_0xfc46ff[_0x090c('0x3f')],_0x8ba095,'\x0a'),'customerid_contact@odata.bind':_0x090c('0x40')+_0x3e9d3c['enduserId']+')','ownerid@odata.bind':'/systemusers('+_0x3e9d3c[_0x090c('0x20')]+')','caseorigincode':'1'},getCustomFields(_0xfc46ff['Fields'],_0x8ba095,_0xfc46ff[_0x090c('0x3a')])),'headers':{'Authorization':'Bearer\x20'+_0x223eea,'OData-Version':'4.0'},'json':!![],'resolveWithFullResponse':!![]};}if(_0xfc46ff[_0x090c('0x3a')]===_0x090c('0x41')){_0x260873={'method':_0x090c('0x26'),'uri':_0x5eb5e4+_0x090c('0x42'),'body':Object['assign']({},{'subject':intUtil['getString'](_0xfc46ff[_0x090c('0x43')],_0x8ba095,'\x20'),'phonenumber':String(_0x8ba095[_0x090c('0x25')]),'description':intUtil['getString'](_0xfc46ff['Descriptions'],_0x8ba095,'\x0a'),'regardingobjectid_contact@odata.bind':_0x090c('0x40')+_0x3e9d3c[_0x090c('0x2e')]+')','ownerid@odata.bind':_0x090c('0x28')+_0x3e9d3c['userId']+')','directioncode':_0x3e9d3c[_0x090c('0x44')]===_0x090c('0x45')?![]:!![],'phonecall_activity_parties':[{'partyid_systemuser@odata.bind':_0x090c('0x28')+_0x3e9d3c[_0x090c('0x20')]+')','participationtypemask':_0x3e9d3c[_0x090c('0x44')]===_0x090c('0x45')?0x2:0x1},{'partyid_contact@odata.bind':_0x090c('0x40')+_0x3e9d3c[_0x090c('0x2e')]+')','participationtypemask':_0x3e9d3c['callDirection']===_0x090c('0x45')?0x1:0x2}]},getCustomFields(_0xfc46ff[_0x090c('0x46')],_0x8ba095,_0xfc46ff[_0x090c('0x3a')])),'headers':{'Authorization':'Bearer\x20'+_0x223eea,'OData-Version':_0x090c('0x29')},'json':!![],'resolveWithFullResponse':!![]};}return rp(_0x260873);})[_0x090c('0xf')](function(_0x33f41e){var _0x88f30e=_0x33f41e[_0x090c('0x2a')][_0x090c('0x2b')];var _0x2227c8=_0x88f30e[_0x090c('0x2c')](_0x88f30e[_0x090c('0x2d')]('(')+0x1,_0x88f30e[_0x090c('0x2d')](')'));_0x3e9d3c[_0x090c('0x47')]=_0x2227c8;_0x2ad9e0(_0x3e9d3c);})[_0x090c('0x10')](function(_0x474165){_0x2cf11d(_0x474165[_0x090c('0x2f')]);});});}function emit(_0x31b0a9,_0x431ff2,_0x165d1e,_0x1a4c42){var _0xf6911={'uri':util[_0x090c('0x48')](_0x090c('0x49'),_0x31b0a9,_0x165d1e,_0x1a4c42)};io['to'](util[_0x090c('0x48')]('user:%s',_0x431ff2))[_0x090c('0x4a')]('trigger:browser:url',_0xf6911);}exports['cs']=function(_0x483e4a,_0x1dcea6,_0x5ac1b6,_0x4050f4,_0x186815,_0x9fc08d,_0x4e97c2,_0x209e3e){var _0x5000e1={};_0x9fc08d['remoteUri']=intUtil[_0x090c('0x4b')](_0x9fc08d[_0x090c('0x4c')]);_0x9fc08d['serverUrl']=intUtil[_0x090c('0x4b')](_0x9fc08d['serverUrl']);_0x5000e1[_0x090c('0x44')]=_0x209e3e===_0x090c('0x45')||_0x209e3e==='abandoned'?_0x090c('0x45'):'outbound';var _0x25f09b=util[_0x090c('0x48')](_0x090c('0x4d'),_0x9fc08d['remoteUri']);var _0xd3b1f1=util[_0x090c('0x48')](_0x090c('0x4e'),_0x9fc08d[_0x090c('0x4f')]);var _0x59fce3=util[_0x090c('0x48')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x9fc08d[_0x090c('0x50')],_0x1dcea6['uniqueid'],md5(_0x1dcea6[_0x090c('0x51')]));if(_0x186815&&_0x186815[_0x090c('0x52')]){logger[_0x090c('0x21')](_0x090c('0x53'),_0x090c('0x54'));_0x1dcea6[_0x090c('0x55')]=_0x59fce3;}else if(_0x4e97c2&&_0x4e97c2['recordingFormat']&&_0x4e97c2[_0x090c('0x56')]!==_0x090c('0x57')){logger[_0x090c('0x21')](_0x090c('0x58'),_0x090c('0x54'));_0x1dcea6[_0x090c('0x55')]=_0x59fce3;}else{_0x1dcea6[_0x090c('0x55')]='';}return getUser(_0x5000e1,_0x9fc08d,_0x4050f4,_0xd3b1f1,_0x25f09b,_0x209e3e)['then'](function(_0xea4c1e){logger[_0x090c('0x21')]('['+_0x209e3e['toUpperCase']()+_0x090c('0x59'),_0xea4c1e[_0x090c('0x20')]);logger[_0x090c('0x21')]('['+_0x209e3e['toUpperCase']()+_0x090c('0x5a'),_0xea4c1e['userEmail']);return getEndUser(_0xea4c1e,_0x9fc08d,_0xd3b1f1,_0x25f09b,_0x1dcea6,_0x209e3e);})[_0x090c('0xf')](function(_0x173e2b){logger['info']('['+_0x209e3e[_0x090c('0x12')]()+_0x090c('0x5b'),_0x173e2b[_0x090c('0x2e')]);logger[_0x090c('0x21')]('['+_0x209e3e[_0x090c('0x12')]()+_0x090c('0x5c'),_0x1dcea6[_0x090c('0x25')]);return getTicket(_0x173e2b,_0x9fc08d,_0xd3b1f1,_0x25f09b,_0x1dcea6,_0x5ac1b6,_0x209e3e);})['then'](function(_0x1433f0){logger[_0x090c('0x21')](util[_0x090c('0x48')]('['+_0x209e3e[_0x090c('0x12')]()+_0x090c('0x5d'),_0x5ac1b6[_0x090c('0x3a')],_0x1433f0['ticketId']));logger[_0x090c('0x21')](util[_0x090c('0x48')]('['+_0x209e3e[_0x090c('0x12')]()+_0x090c('0x5e'),_0x209e3e));if(_0x209e3e!==_0x090c('0x5f')){logger[_0x090c('0x21')]('['+_0x209e3e[_0x090c('0x12')]()+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x9fc08d['remoteUri'],_0x4050f4[_0x090c('0x60')],_0x5ac1b6[_0x090c('0x3a')],_0x1433f0[_0x090c('0x47')]);}})[_0x090c('0x10')](function(_0x30c0df){logger[_0x090c('0x11')]('['+_0x209e3e[_0x090c('0x12')]()+_0x090c('0x61'),util[_0x090c('0x62')](_0x30c0df,{'showHidden':!![],'depth':null}));});};