d5c1e6d6c0538fe6de747af03c7c0298eedb1db2
[motion2.git] / server / services / ami / trigger / integration / dynamics365.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x075d=['recordingURL','recordingFormat','[OUTBOUND]',']\x20The\x20User\x20ID\x20is:',']\x20The\x20User\x20email\x20is:',']\x20The\x20%s\x20ID\x20is:\x20%s','ticketId',']\x20Call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20Dynamics365\x20integration','request-promise','util','./util','md5','ioredis','../../../../config/logger','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','POST','clientId','remoteUri','password','clientSecret','access_token','toUpperCase','message','then','GET','systemusers?$select=internalemailaddress,isdisabled,systemuserid','Bearer\x20','4.0','isNil','validateEmail','userEmail','email','length','internalemailaddress','isdisabled','info','systemuserid','userId',']\x20Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','username','catch','destcalleridnum','calleridnum','contacts','/systemusers(','odata-entityid','substring','lastIndexOf','enduserId','contacts?$select=telephone1','telephone1','contactid',']\x20Enduser\x20Created!','forEach','type','string','nameField','customField','toLowerCase','indexOf','content','ticketType','incidents','assign','Subjects','getString','/contacts(','phonecall','Descriptions','callDirection','queue','Fields','headers','format','%s/main.aspx?pagetype=entityrecord&etn=%s&id=%s','user:%s','emit','trigger:browser:url','stripTrailingSlash','serverUrl','unmanaged','outbound','%s/api/data/v9.0/','https://login.microsoftonline.com/%s/oauth2/token','tenantId','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','Recording\x20is\x20enabled!'];(function(_0x383521,_0x36b062){var _0x3aa6c3=function(_0x5bc69a){while(--_0x5bc69a){_0x383521['push'](_0x383521['shift']());}};_0x3aa6c3(++_0x36b062);}(_0x075d,0x127));var _0xd075=function(_0x5b794c,_0x27a019){_0x5b794c=_0x5b794c-0x0;var _0x4caadf=_0x075d[_0x5b794c];return _0x4caadf;};'use strict';var _=require('lodash');var BPromise=require('bluebird');var rp=require(_0xd075('0x0'));var util=require(_0xd075('0x1'));var intUtil=require(_0xd075('0x2'));var md5=require(_0xd075('0x3'));var Redis=require(_0xd075('0x4'));var logger=require(_0xd075('0x5'))('dynamics365');var config=require(_0xd075('0x6'));config[_0xd075('0x7')]=_[_0xd075('0x8')](config['redis'],{'host':_0xd075('0x9'),'port':0x18eb});var io=require(_0xd075('0xa'))(new Redis(config[_0xd075('0x7')]));function getAuthToken(_0x219ab9,_0x4fd3ed,_0x3bd43a){var _0x9b3e27={'method':_0xd075('0xb'),'uri':_0x4fd3ed,'form':{'client_id':_0x219ab9[_0xd075('0xc')],'resource':_0x219ab9[_0xd075('0xd')],'username':_0x219ab9['username'],'password':_0x219ab9['password'],'grant_type':_0xd075('0xe'),'client_secret':_0x219ab9[_0xd075('0xf')]},'json':!![]};return rp(_0x9b3e27)['then'](function(_0x36aa06){return _0x36aa06[_0xd075('0x10')];})['catch'](function(_0x3aad84){logger['error']('['+[_0x3bd43a[_0xd075('0x11')]()]+']\x20Wrong\x20credentials!');return _0x3aad84[_0xd075('0x12')];});}function getUser(_0x8236ee,_0x5aed53,_0x34469c,_0x58f4d9,_0x468c32,_0x35788a){return new BPromise(function(_0x497c54,_0x2248de){return getAuthToken(_0x5aed53,_0x58f4d9,_0x35788a)[_0xd075('0x13')](function(_0x33f35d){var _0x59ce66={'method':_0xd075('0x14'),'uri':_0x468c32+_0xd075('0x15'),'headers':{'Authorization':_0xd075('0x16')+_0x33f35d,'OData-Version':_0xd075('0x17')},'json':!![]};return rp(_0x59ce66);})[_0xd075('0x13')](function(_0x356eff){var _0x454fc0=_0x356eff['value'];var _0x54e714=![];var _0x113014=null;if(!_[_0xd075('0x18')](_0x34469c)){if(intUtil[_0xd075('0x19')](_0x34469c['email'])){_0x8236ee[_0xd075('0x1a')]=_0x34469c[_0xd075('0x1b')];for(_0x113014=0x0;_0x113014<_0x454fc0[_0xd075('0x1c')];_0x113014++){if(_0x454fc0[_0x113014][_0xd075('0x1d')]===_0x34469c[_0xd075('0x1b')]&&!_0x454fc0[_0x113014][_0xd075('0x1e')]){_0x54e714=!![];logger[_0xd075('0x1f')]('['+[_0x35788a[_0xd075('0x11')]()]+']\x20Agent\x20found\x20'+_0x454fc0[_0x113014][_0xd075('0x20')]+'!');_0x8236ee[_0xd075('0x21')]=_0x454fc0[_0x113014][_0xd075('0x20')];}}}}if(!_0x54e714){logger['info']('['+[_0x35788a[_0xd075('0x11')]()]+_0xd075('0x22'));_0x8236ee[_0xd075('0x1a')]=_0x5aed53[_0xd075('0x23')];for(_0x113014=0x0;_0x113014<_0x454fc0[_0xd075('0x1c')];_0x113014++){if(_0x454fc0[_0x113014]['internalemailaddress']===_0x5aed53[_0xd075('0x23')]){_0x8236ee[_0xd075('0x21')]=_0x454fc0[_0x113014][_0xd075('0x20')];}}}_0x497c54(_0x8236ee);})[_0xd075('0x24')](function(_0x548715){_0x2248de(_0x548715[_0xd075('0x12')]);});});}function createEndUser(_0x3940cf,_0x1215e6,_0x293871,_0x261fc4,_0x515798,_0x23caa4){return new BPromise(function(_0x21a5ea,_0x346860){return getAuthToken(_0x1215e6,_0x293871,_0x23caa4)[_0xd075('0x13')](function(_0x479ec8){var _0x311394=_0x23caa4['toLowerCase']()==='outbound'?_0x515798[_0xd075('0x25')]:_0x515798[_0xd075('0x26')];var _0x22e673={'method':_0xd075('0xb'),'uri':_0x261fc4+_0xd075('0x27'),'body':{'telephone1':_0x311394,'fullname':_0x311394,'firstname':_0x311394,'lastname':'_','mobilephone':null,'address1_telephone1':null,'ownerid@odata.bind':_0xd075('0x28')+_0x3940cf['userId']+')'},'headers':{'Authorization':_0xd075('0x16')+_0x479ec8,'OData-Version':_0xd075('0x17')},'json':!![],'resolveWithFullResponse':!![]};return rp(_0x22e673);})[_0xd075('0x13')](function(_0x570faf){var _0x1ed3ad=_0x570faf['headers'][_0xd075('0x29')];var _0x18de1e=_0x1ed3ad[_0xd075('0x2a')](_0x1ed3ad[_0xd075('0x2b')]('(')+0x1,_0x1ed3ad['lastIndexOf'](')'));_0x3940cf[_0xd075('0x2c')]=_0x18de1e;_0x21a5ea(_0x3940cf);})['catch'](function(_0x1df506){_0x346860(_0x1df506[_0xd075('0x12')]);});});}function getEndUser(_0x50a62f,_0x7336c9,_0x15bf6c,_0x2645e3,_0xfb99e4,_0x16bba4){return new BPromise(function(_0x370c77,_0x1fda6b){return getAuthToken(_0x7336c9,_0x15bf6c,_0x16bba4)['then'](function(_0x165451){var _0x1de35a={'method':_0xd075('0x14'),'uri':_0x2645e3+_0xd075('0x2d'),'headers':{'Authorization':_0xd075('0x16')+_0x165451,'If-None-Match':null,'OData-Version':_0xd075('0x17')},'json':!![]};return rp(_0x1de35a);})[_0xd075('0x13')](function(_0x250622){var _0x3c7a6b=null;if(_0x250622){var _0x1cf695=_0x250622['value'];var _0x39b47d=![];for(_0x3c7a6b=0x0;_0x3c7a6b<_0x1cf695['length'];_0x3c7a6b++){var _0x249cae=_0x16bba4['toLowerCase']()==='outbound'?_0xfb99e4['destcalleridnum']:_0xfb99e4[_0xd075('0x26')];if(_0x1cf695[_0x3c7a6b][_0xd075('0x2e')]===_0x249cae){_0x39b47d=!![];_0x50a62f[_0xd075('0x2c')]=_0x1cf695[_0x3c7a6b][_0xd075('0x2f')];}}if(_0x39b47d){_0x370c77(_0x50a62f);}else{return createEndUser(_0x50a62f,_0x7336c9,_0x15bf6c,_0x2645e3,_0xfb99e4,_0x16bba4)['then'](function(_0x926e15){logger[_0xd075('0x1f')]('['+[_0x16bba4[_0xd075('0x11')]()]+']\x20Enduser\x20created!',_0x926e15['enduserId']);_0x370c77(_0x926e15);});}}else{return createEndUser(_0x50a62f,_0x7336c9,_0x15bf6c,_0x2645e3,_0xfb99e4,_0x16bba4)[_0xd075('0x13')](function(_0xa91c1){logger[_0xd075('0x1f')]('['+[_0x16bba4[_0xd075('0x11')]()]+_0xd075('0x30'),_0xa91c1[_0xd075('0x2c')]);_0x370c77(_0xa91c1);});}});});}function getCustomFields(_0x4de866,_0x2b88d3,_0x397ecc){var _0x4c4ca1={};if(_0x4de866['length']>0x0){_[_0xd075('0x31')](_0x4de866,function(_0x482c64){if(_0x482c64[_0xd075('0x32')]===_0xd075('0x33')&&_0x482c64[_0xd075('0x34')]&&!_0x482c64[_0xd075('0x35')]){var _0x3f824a=_0x482c64['idField'][_0xd075('0x36')]();var _0xa99036=_0x3f824a['substring'](0x0,_0x3f824a[_0xd075('0x37')]('_'));var _0x1c260b=_0x3f824a[_0xd075('0x2a')](_0x3f824a[_0xd075('0x37')]('_')+0x1);if(_0xa99036===_0x397ecc){_0x4c4ca1[_0x1c260b]=_0x482c64[_0xd075('0x38')];}}});}return _0x4c4ca1;}function getTicket(_0x369525,_0x254d80,_0x118b46,_0x55f5a4,_0x3c5aff,_0x18484a,_0x1b4525){return new BPromise(function(_0x5dd847,_0x91267){var _0x1b5ea4;return getAuthToken(_0x254d80,_0x118b46,_0x1b4525)[_0xd075('0x13')](function(_0x46fdb5){if(_0x18484a[_0xd075('0x39')]==='incident'){_0x1b5ea4={'method':_0xd075('0xb'),'uri':_0x55f5a4+_0xd075('0x3a'),'body':Object[_0xd075('0x3b')]({},{'title':intUtil['getString'](_0x18484a[_0xd075('0x3c')],_0x3c5aff,'\x20'),'description':intUtil[_0xd075('0x3d')](_0x18484a['Descriptions'],_0x3c5aff,'\x0a'),'customerid_contact@odata.bind':_0xd075('0x3e')+_0x369525[_0xd075('0x2c')]+')','ownerid@odata.bind':_0xd075('0x28')+_0x369525[_0xd075('0x21')]+')','caseorigincode':'1'},getCustomFields(_0x18484a['Fields'],_0x3c5aff,_0x18484a[_0xd075('0x39')])),'headers':{'Authorization':'Bearer\x20'+_0x46fdb5,'OData-Version':_0xd075('0x17')},'json':!![],'resolveWithFullResponse':!![]};}if(_0x18484a[_0xd075('0x39')]===_0xd075('0x3f')){_0x1b5ea4={'method':_0xd075('0xb'),'uri':_0x55f5a4+'phonecalls','body':Object[_0xd075('0x3b')]({},{'subject':intUtil[_0xd075('0x3d')](_0x18484a[_0xd075('0x3c')],_0x3c5aff,'\x20'),'phonenumber':String(_0x3c5aff[_0xd075('0x26')]),'description':intUtil[_0xd075('0x3d')](_0x18484a[_0xd075('0x40')],_0x3c5aff,'\x0a'),'regardingobjectid_contact@odata.bind':_0xd075('0x3e')+_0x369525[_0xd075('0x2c')]+')','ownerid@odata.bind':_0xd075('0x28')+_0x369525[_0xd075('0x21')]+')','directioncode':_0x369525[_0xd075('0x41')]===_0xd075('0x42')?![]:!![],'phonecall_activity_parties':[{'partyid_systemuser@odata.bind':'/systemusers('+_0x369525[_0xd075('0x21')]+')','participationtypemask':_0x369525[_0xd075('0x41')]===_0xd075('0x42')?0x2:0x1},{'partyid_contact@odata.bind':_0xd075('0x3e')+_0x369525['enduserId']+')','participationtypemask':_0x369525[_0xd075('0x41')]==='queue'?0x1:0x2}]},getCustomFields(_0x18484a[_0xd075('0x43')],_0x3c5aff,_0x18484a[_0xd075('0x39')])),'headers':{'Authorization':_0xd075('0x16')+_0x46fdb5,'OData-Version':_0xd075('0x17')},'json':!![],'resolveWithFullResponse':!![]};}return rp(_0x1b5ea4);})[_0xd075('0x13')](function(_0x1e34f9){var _0x4261fb=_0x1e34f9[_0xd075('0x44')]['odata-entityid'];var _0x3ecd8e=_0x4261fb[_0xd075('0x2a')](_0x4261fb['lastIndexOf']('(')+0x1,_0x4261fb[_0xd075('0x2b')](')'));_0x369525['ticketId']=_0x3ecd8e;_0x5dd847(_0x369525);})['catch'](function(_0x1ba1eb){_0x91267(_0x1ba1eb['message']);});});}function emit(_0xeb1002,_0x5d9594,_0x527662,_0x3b086b){var _0xd35b51={'uri':util[_0xd075('0x45')](_0xd075('0x46'),_0xeb1002,_0x527662,_0x3b086b)};io['to'](util['format'](_0xd075('0x47'),_0x5d9594))[_0xd075('0x48')](_0xd075('0x49'),_0xd35b51);}exports['cs']=function(_0x338d67,_0x7e38eb,_0x5662af,_0x41bb5f,_0x3555bf,_0x6ae0b8,_0x122c9f,_0x3f8fac){var _0x318d27={};_0x6ae0b8[_0xd075('0xd')]=intUtil[_0xd075('0x4a')](_0x6ae0b8[_0xd075('0xd')]);_0x6ae0b8['serverUrl']=intUtil['stripTrailingSlash'](_0x6ae0b8[_0xd075('0x4b')]);_0x318d27[_0xd075('0x41')]=_0x3f8fac===_0xd075('0x42')||_0x3f8fac===_0xd075('0x4c')?_0xd075('0x42'):_0xd075('0x4d');var _0x51feec=util[_0xd075('0x45')](_0xd075('0x4e'),_0x6ae0b8[_0xd075('0xd')]);var _0x393d33=util['format'](_0xd075('0x4f'),_0x6ae0b8[_0xd075('0x50')]);var _0x46cea6=util[_0xd075('0x45')](_0xd075('0x51'),_0x6ae0b8['serverUrl'],_0x7e38eb[_0xd075('0x52')],md5(_0x7e38eb[_0xd075('0x52')]));if(_0x3555bf&&_0x3555bf[_0xd075('0x53')]){logger[_0xd075('0x1f')]('[QUEUE]',_0xd075('0x54'));_0x7e38eb[_0xd075('0x55')]=_0x46cea6;}else if(_0x122c9f&&_0x122c9f[_0xd075('0x56')]&&_0x122c9f[_0xd075('0x56')]!=='none'){logger[_0xd075('0x1f')](_0xd075('0x57'),_0xd075('0x54'));_0x7e38eb['recordingURL']=_0x46cea6;}else{_0x7e38eb['recordingURL']='';}return getUser(_0x318d27,_0x6ae0b8,_0x41bb5f,_0x393d33,_0x51feec,_0x3f8fac)[_0xd075('0x13')](function(_0x301672){logger[_0xd075('0x1f')]('['+_0x3f8fac[_0xd075('0x11')]()+_0xd075('0x58'),_0x301672[_0xd075('0x21')]);logger[_0xd075('0x1f')]('['+_0x3f8fac['toUpperCase']()+_0xd075('0x59'),_0x301672[_0xd075('0x1a')]);return getEndUser(_0x301672,_0x6ae0b8,_0x393d33,_0x51feec,_0x7e38eb,_0x3f8fac);})['then'](function(_0xaeb9cc){logger[_0xd075('0x1f')]('['+_0x3f8fac[_0xd075('0x11')]()+']\x20The\x20Enduser\x20ID\x20is:',_0xaeb9cc[_0xd075('0x2c')]);logger[_0xd075('0x1f')]('['+_0x3f8fac[_0xd075('0x11')]()+']\x20The\x20Enduser\x20phone\x20is:',_0x7e38eb['calleridnum']);return getTicket(_0xaeb9cc,_0x6ae0b8,_0x393d33,_0x51feec,_0x7e38eb,_0x5662af,_0x3f8fac);})['then'](function(_0x318d53){logger[_0xd075('0x1f')](util[_0xd075('0x45')]('['+_0x3f8fac[_0xd075('0x11')]()+_0xd075('0x5a'),_0x5662af[_0xd075('0x39')],_0x318d53[_0xd075('0x5b')]));logger['info'](util[_0xd075('0x45')]('['+_0x3f8fac[_0xd075('0x11')]()+_0xd075('0x5c'),_0x3f8fac));if(_0x3f8fac!==_0xd075('0x4c')){logger['info']('['+_0x3f8fac[_0xd075('0x11')]()+']',_0xd075('0x5d'));emit(_0x6ae0b8['remoteUri'],_0x41bb5f['name'],_0x5662af[_0xd075('0x39')],_0x318d53['ticketId']);}})[_0xd075('0x24')](function(_0x9cd327){logger['error']('['+_0x3f8fac[_0xd075('0x11')]()+_0xd075('0x5e'),util['inspect'](_0x9cd327,{'showHidden':!![],'depth':null}));});};