server/services/ami/trigger/integration/dynamics365.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x6145=['outbound','destcalleridnum','calleridnum','contacts','/systemusers(','odata-entityid','substring','lastIndexOf','enduserId','toLowerCase','contacts?$select=telephone1&$filter=telephone1\x20eq\x20\x27','%2b','value','telephone1','nothing','info',']\x20Enduser\x20created!','string','picklist','type','nameField','indexOf','content','ticketType','incident','incidents','assign','getString','Subjects','Descriptions','phonecall','callDirection','/contacts(','queue','phonecalls','Fields','headers','ticketId','format','emit','trigger:browser:url','stripTrailingSlash','serverUrl','https://login.microsoftonline.com/%s/oauth2/token','tenantId','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','recordingFormat','[OUTBOUND]','Recording\x20is\x20enabled!','recordingURL',']\x20The\x20User\x20ID\x20is:',']\x20The\x20User\x20email\x20is:',']\x20The\x20Enduser\x20phone\x20is:',']\x20The\x20%s\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...','name',']\x20Error\x20running\x20Dynamics365\x20integration','inspect','lodash','request-promise','./util','md5','../../../../config/logger','dynamics365','../../../../config/environment','defaults','redis','localhost','socket.io-emitter','POST','clientId','remoteUri','username','password','then','access_token','catch','error','toUpperCase',']\x20Wrong\x20credentials!','message','GET','systemusers?$select=internalemailaddress,isdisabled,systemuserid','Bearer\x20','4.0','isNil','validateEmail','email','userEmail','length','internalemailaddress',']\x20Agent\x20found\x20','systemuserid','userId',']\x20Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!'];(function(_0x5699fa,_0x52c593){var _0x240028=function(_0x410a0e){while(--_0x410a0e){_0x5699fa['push'](_0x5699fa['shift']());}};_0x240028(++_0x52c593);}(_0x6145,0x9f));var _0x5614=function(_0x19046c,_0x2494b5){_0x19046c=_0x19046c-0x0;var _0x469c79=_0x6145[_0x19046c];return _0x469c79;};'use strict';var _=require(_0x5614('0x0'));var BPromise=require('bluebird');var rp=require(_0x5614('0x1'));var util=require('util');var intUtil=require(_0x5614('0x2'));var md5=require(_0x5614('0x3'));var Redis=require('ioredis');var logger=require(_0x5614('0x4'))(_0x5614('0x5'));var config=require(_0x5614('0x6'));config['redis']=_[_0x5614('0x7')](config[_0x5614('0x8')],{'host':_0x5614('0x9'),'port':0x18eb});var io=require(_0x5614('0xa'))(new Redis(config[_0x5614('0x8')]));function getAuthToken(_0x2c0c94,_0x1b2ae5,_0x288a68){var _0x68d272={'method':_0x5614('0xb'),'uri':_0x1b2ae5,'form':{'client_id':_0x2c0c94[_0x5614('0xc')],'resource':_0x2c0c94[_0x5614('0xd')],'username':_0x2c0c94[_0x5614('0xe')],'password':_0x2c0c94[_0x5614('0xf')],'grant_type':_0x5614('0xf'),'client_secret':_0x2c0c94['clientSecret']},'json':!![]};return rp(_0x68d272)[_0x5614('0x10')](function(_0x1cc268){return _0x1cc268[_0x5614('0x11')];})[_0x5614('0x12')](function(_0x416736){logger[_0x5614('0x13')]('['+[_0x288a68[_0x5614('0x14')]()]+_0x5614('0x15'));return _0x416736[_0x5614('0x16')];});}function getUser(_0x3f91ff,_0x5e9176,_0x951da0,_0x514433,_0x982f01,_0x227a0c){return new BPromise(function(_0x2793c1,_0x18ba0e){return getAuthToken(_0x5e9176,_0x514433,_0x227a0c)[_0x5614('0x10')](function(_0x223f4f){var _0x28931a={'method':_0x5614('0x17'),'uri':_0x982f01+_0x5614('0x18'),'headers':{'Authorization':_0x5614('0x19')+_0x223f4f,'OData-Version':_0x5614('0x1a')},'json':!![]};return rp(_0x28931a);})['then'](function(_0x3738df){var _0x292909=_0x3738df['value'];var _0x4f3aac=![];var _0x522ab0=null;if(!_[_0x5614('0x1b')](_0x951da0)){if(intUtil[_0x5614('0x1c')](_0x951da0[_0x5614('0x1d')])){_0x3f91ff[_0x5614('0x1e')]=_0x951da0[_0x5614('0x1d')];for(_0x522ab0=0x0;_0x522ab0<_0x292909[_0x5614('0x1f')];_0x522ab0++){if(_0x292909[_0x522ab0][_0x5614('0x20')]===_0x951da0[_0x5614('0x1d')]&&!_0x292909[_0x522ab0]['isdisabled']){_0x4f3aac=!![];logger['info']('['+[_0x227a0c[_0x5614('0x14')]()]+_0x5614('0x21')+_0x292909[_0x522ab0][_0x5614('0x22')]+'!');_0x3f91ff[_0x5614('0x23')]=_0x292909[_0x522ab0]['systemuserid'];}}}}if(!_0x4f3aac){logger['info']('['+[_0x227a0c['toUpperCase']()]+_0x5614('0x24'));_0x3f91ff[_0x5614('0x1e')]=_0x5e9176[_0x5614('0xe')];for(_0x522ab0=0x0;_0x522ab0<_0x292909[_0x5614('0x1f')];_0x522ab0++){if(_0x292909[_0x522ab0][_0x5614('0x20')]===_0x5e9176[_0x5614('0xe')]){_0x3f91ff[_0x5614('0x23')]=_0x292909[_0x522ab0][_0x5614('0x22')];}}}_0x2793c1(_0x3f91ff);})[_0x5614('0x12')](function(_0xed1c8b){_0x18ba0e(_0xed1c8b[_0x5614('0x16')]);});});}function createEndUser(_0x3b5559,_0x597dd5,_0x1693d7,_0x8625a5,_0x50d66c,_0x284e20){return new BPromise(function(_0x5e12d7,_0x3428e8){return getAuthToken(_0x597dd5,_0x1693d7,_0x284e20)[_0x5614('0x10')](function(_0x3317c5){var _0x2e6716=_0x284e20['toLowerCase']()===_0x5614('0x25')?_0x50d66c[_0x5614('0x26')]:_0x50d66c[_0x5614('0x27')];var _0x53a52b={'method':_0x5614('0xb'),'uri':_0x8625a5+_0x5614('0x28'),'body':{'telephone1':_0x2e6716,'fullname':_0x2e6716,'firstname':_0x2e6716,'lastname':'_','mobilephone':null,'address1_telephone1':null,'ownerid@odata.bind':_0x5614('0x29')+_0x3b5559[_0x5614('0x23')]+')'},'headers':{'Authorization':'Bearer\x20'+_0x3317c5,'OData-Version':_0x5614('0x1a')},'json':!![],'resolveWithFullResponse':!![]};return rp(_0x53a52b);})[_0x5614('0x10')](function(_0x3c169a){var _0x1cfe01=_0x3c169a['headers'][_0x5614('0x2a')];var _0x4f7a46=_0x1cfe01[_0x5614('0x2b')](_0x1cfe01[_0x5614('0x2c')]('(')+0x1,_0x1cfe01[_0x5614('0x2c')](')'));_0x3b5559[_0x5614('0x2d')]=_0x4f7a46;_0x5e12d7(_0x3b5559);})[_0x5614('0x12')](function(_0x55ee31){_0x3428e8(_0x55ee31[_0x5614('0x16')]);});});}function getEndUser(_0x4eb358,_0x4ff2a7,_0xf759c0,_0x440b3d,_0x3dfbbd,_0x39a946,_0x59f732){var _0x4b5475=_0x39a946[_0x5614('0x2e')]()===_0x5614('0x25')?_0x3dfbbd[_0x5614('0x26')]:_0x3dfbbd['calleridnum'];return getAuthToken(_0x4ff2a7,_0xf759c0,_0x39a946)[_0x5614('0x10')](function(_0x3b9cc3){var _0x59b906={'method':_0x5614('0x17'),'uri':_0x440b3d+_0x5614('0x2f')+_0x4b5475['replace']('+',_0x5614('0x30'))+'\x27','headers':{'Authorization':'Bearer\x20'+_0x3b9cc3,'If-None-Match':null,'OData-Version':_0x5614('0x1a')},'json':!![]};return rp(_0x59b906);})[_0x5614('0x10')](function(_0x1e942d){var _0x5e43d0=![];if(!_0x1e942d)return _0x5e43d0;var _0x2683e7=_0x1e942d[_0x5614('0x31')];for(var _0x2ff75c=0x0;_0x2ff75c<_0x2683e7[_0x5614('0x1f')];_0x2ff75c++){if(_0x2683e7[_0x2ff75c][_0x5614('0x32')]===_0x4b5475){_0x5e43d0=!![];_0x4eb358[_0x5614('0x2d')]=_0x2683e7[_0x2ff75c]['contactid'];}}return _0x5e43d0;})[_0x5614('0x10')](function(_0xc262d3){if(_0xc262d3)return _0x4eb358;if(_0x59f732===_0x5614('0x33')){logger['info']('['+[_0x39a946[_0x5614('0x14')]()]+']\x20Enduser\x20NOT\x20Created\x20-\x20ModuleCreate\x20=\x20Nothing');return _0x4eb358;}return createEndUser(_0x4eb358,_0x4ff2a7,_0xf759c0,_0x440b3d,_0x3dfbbd,_0x39a946)[_0x5614('0x10')](function(_0x16c747){logger[_0x5614('0x34')]('['+[_0x39a946[_0x5614('0x14')]()]+_0x5614('0x35'),_0x16c747[_0x5614('0x2d')]);return _0x16c747;});});}function getCustomFields(_0x594726,_0x3274ba,_0x47c6ab){var _0x239de3={};if(_0x594726['length']>0x0){_['forEach'](_0x594726,function(_0x4d2ac7){if(_['includes']([_0x5614('0x36'),_0x5614('0x37')],_0x4d2ac7[_0x5614('0x38')])&&_0x4d2ac7[_0x5614('0x39')]&&!_0x4d2ac7['customField']){var _0xd6768f=_0x4d2ac7['idField'][_0x5614('0x2e')]();var _0x176e05=_0xd6768f['substring'](0x0,_0xd6768f[_0x5614('0x3a')]('_'));var _0x392a9c=_0xd6768f['substring'](_0xd6768f[_0x5614('0x3a')]('_')+0x1);if(_0x176e05===_0x47c6ab){_0x239de3[_0x392a9c]=_0x4d2ac7[_0x5614('0x3b')];}}});}return _0x239de3;}function getTicket(_0x4677bf,_0x4bd673,_0x553bfc,_0x530a52,_0x38aa42,_0x22cc91,_0xa7ea0c){return new BPromise(function(_0x2657df,_0x49afe4){var _0x39a393;return getAuthToken(_0x4bd673,_0x553bfc,_0xa7ea0c)[_0x5614('0x10')](function(_0x3caca4){if(_0x22cc91[_0x5614('0x3c')]===_0x5614('0x3d')){_0x39a393={'method':_0x5614('0xb'),'uri':_0x530a52+_0x5614('0x3e'),'body':Object[_0x5614('0x3f')]({},{'title':intUtil[_0x5614('0x40')](_0x22cc91[_0x5614('0x41')],_0x38aa42,'\x20'),'description':intUtil[_0x5614('0x40')](_0x22cc91[_0x5614('0x42')],_0x38aa42,'\x0a'),'customerid_contact@odata.bind':_0x4677bf[_0x5614('0x2d')]?'/contacts('+_0x4677bf[_0x5614('0x2d')]+')':undefined,'ownerid@odata.bind':_0x5614('0x29')+_0x4677bf[_0x5614('0x23')]+')','caseorigincode':'1'},getCustomFields(_0x22cc91['Fields'],_0x38aa42,_0x22cc91['ticketType'])),'headers':{'Authorization':_0x5614('0x19')+_0x3caca4,'OData-Version':_0x5614('0x1a')},'json':!![],'resolveWithFullResponse':!![]};}if(_0x22cc91[_0x5614('0x3c')]===_0x5614('0x43')){var _0x22a1bf=_0x4677bf[_0x5614('0x2d')]?[{'partyid_systemuser@odata.bind':_0x5614('0x29')+_0x4677bf[_0x5614('0x23')]+')','participationtypemask':_0x4677bf[_0x5614('0x44')]==='queue'?0x2:0x1},{'partyid_contact@odata.bind':_0x5614('0x45')+_0x4677bf['enduserId']+')','participationtypemask':_0x4677bf[_0x5614('0x44')]===_0x5614('0x46')?0x1:0x2}]:[{'partyid_systemuser@odata.bind':'/systemusers('+_0x4677bf[_0x5614('0x23')]+')','participationtypemask':_0x4677bf[_0x5614('0x44')]==='queue'?0x2:0x1}];_0x39a393={'method':_0x5614('0xb'),'uri':_0x530a52+_0x5614('0x47'),'body':Object[_0x5614('0x3f')]({},{'subject':intUtil['getString'](_0x22cc91[_0x5614('0x41')],_0x38aa42,'\x20'),'phonenumber':String(_0x38aa42[_0x5614('0x27')]),'description':intUtil[_0x5614('0x40')](_0x22cc91['Descriptions'],_0x38aa42,'\x0a'),'regardingobjectid_contact@odata.bind':_0x4677bf[_0x5614('0x2d')]?'/contacts('+_0x4677bf['enduserId']+')':undefined,'ownerid@odata.bind':'/systemusers('+_0x4677bf[_0x5614('0x23')]+')','directioncode':_0x4677bf['callDirection']===_0x5614('0x46')?![]:!![],'phonecall_activity_parties':_0x22a1bf},getCustomFields(_0x22cc91[_0x5614('0x48')],_0x38aa42,_0x22cc91[_0x5614('0x3c')])),'headers':{'Authorization':_0x5614('0x19')+_0x3caca4,'OData-Version':_0x5614('0x1a')},'json':!![],'resolveWithFullResponse':!![]};}return rp(_0x39a393);})[_0x5614('0x10')](function(_0x1da27a){var _0x416db5=_0x1da27a[_0x5614('0x49')]['odata-entityid'];var _0x12b7aa=_0x416db5['substring'](_0x416db5[_0x5614('0x2c')]('(')+0x1,_0x416db5[_0x5614('0x2c')](')'));_0x4677bf[_0x5614('0x4a')]=_0x12b7aa;_0x2657df(_0x4677bf);})[_0x5614('0x12')](function(_0x1aeca7){_0x49afe4(_0x1aeca7['message']);});});}function emit(_0x55741c,_0x2e6346,_0x37c3d6,_0x4a7086){var _0x1a370f={'uri':util[_0x5614('0x4b')]('%s/main.aspx?pagetype=entityrecord&etn=%s&id=%s',_0x55741c,_0x37c3d6,_0x4a7086)};io['to'](util[_0x5614('0x4b')]('user:%s',_0x2e6346))[_0x5614('0x4c')](_0x5614('0x4d'),_0x1a370f);}exports['cs']=function(_0x2fbba2,_0x3d312c,_0x34e4b0,_0x1bbd1c,_0x25244c,_0x32bec8,_0x1faad8,_0x39177c){var _0x46f828={};_0x32bec8['remoteUri']=intUtil[_0x5614('0x4e')](_0x32bec8[_0x5614('0xd')]);_0x32bec8[_0x5614('0x4f')]=intUtil[_0x5614('0x4e')](_0x32bec8[_0x5614('0x4f')]);_0x46f828[_0x5614('0x44')]=_0x39177c==='queue'||_0x39177c==='unmanaged'?_0x5614('0x46'):_0x5614('0x25');var _0xd3d51e=util[_0x5614('0x4b')]('%s/api/data/v9.0/',_0x32bec8[_0x5614('0xd')]);var _0x24c569=util['format'](_0x5614('0x50'),_0x32bec8[_0x5614('0x51')]);var _0x32a3f3=util[_0x5614('0x4b')](_0x5614('0x52'),_0x32bec8[_0x5614('0x4f')],_0x3d312c[_0x5614('0x53')],md5(_0x3d312c[_0x5614('0x53')]));if(_0x25244c&&_0x25244c[_0x5614('0x54')]){logger[_0x5614('0x34')](_0x5614('0x55'),'Recording\x20is\x20enabled!');_0x3d312c['recordingURL']=_0x32a3f3;}else if(_0x1faad8&&_0x1faad8['recordingFormat']&&_0x1faad8[_0x5614('0x56')]!=='none'){logger[_0x5614('0x34')](_0x5614('0x57'),_0x5614('0x58'));_0x3d312c[_0x5614('0x59')]=_0x32a3f3;}else{_0x3d312c[_0x5614('0x59')]='';}return getUser(_0x46f828,_0x32bec8,_0x1bbd1c,_0x24c569,_0xd3d51e,_0x39177c)[_0x5614('0x10')](function(_0x57becc){logger[_0x5614('0x34')]('['+_0x39177c[_0x5614('0x14')]()+_0x5614('0x5a'),_0x57becc[_0x5614('0x23')]);logger[_0x5614('0x34')]('['+_0x39177c[_0x5614('0x14')]()+_0x5614('0x5b'),_0x57becc['userEmail']);return getEndUser(_0x57becc,_0x32bec8,_0x24c569,_0xd3d51e,_0x3d312c,_0x39177c,_0x34e4b0['moduleCreate']);})[_0x5614('0x10')](function(_0x4a5ba2){logger[_0x5614('0x34')]('['+_0x39177c[_0x5614('0x14')]()+']\x20The\x20Enduser\x20ID\x20is:',_0x4a5ba2[_0x5614('0x2d')]);logger['info']('['+_0x39177c[_0x5614('0x14')]()+_0x5614('0x5c'),_0x3d312c[_0x5614('0x27')]);return getTicket(_0x4a5ba2,_0x32bec8,_0x24c569,_0xd3d51e,_0x3d312c,_0x34e4b0,_0x39177c);})[_0x5614('0x10')](function(_0x353962){logger[_0x5614('0x34')](util[_0x5614('0x4b')]('['+_0x39177c[_0x5614('0x14')]()+_0x5614('0x5d'),_0x34e4b0['ticketType'],_0x353962[_0x5614('0x4a')]));logger['info'](util[_0x5614('0x4b')]('['+_0x39177c[_0x5614('0x14')]()+']\x20Call\x20direction:\x20%s',_0x39177c));if(_0x39177c!=='unmanaged'){logger[_0x5614('0x34')]('['+_0x39177c[_0x5614('0x14')]()+']',_0x5614('0x5e'));emit(_0x32bec8[_0x5614('0xd')],_0x1bbd1c[_0x5614('0x5f')],_0x34e4b0['ticketType'],_0x353962[_0x5614('0x4a')]);}})[_0x5614('0x12')](function(_0x2e72d5){logger[_0x5614('0x13')]('['+_0x39177c['toUpperCase']()+_0x5614('0x60'),util[_0x5614('0x61')](_0x2e72d5,{'showHidden':!![],'depth':null}));});};