e569fd48e35a631efae7b9382459a1ccfe20197e
[motion2.git] / server / services / ami / trigger / integration / dynamics365.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x087b=['../../../../config/environment','redis','defaults','localhost','socket.io-emitter','POST','clientId','remoteUri','password','clientSecret','then','access_token','catch','error','toUpperCase',']\x20Wrong\x20credentials!','GET','systemusers?$select=internalemailaddress,isdisabled,systemuserid','4.0','value','isNil','email','userEmail','length',']\x20Agent\x20found\x20','systemuserid','userId','info','username','internalemailaddress','toLowerCase','outbound','destcalleridnum','calleridnum','/systemusers(','Bearer\x20','headers','substring','lastIndexOf','enduserId','message','contacts?$select=telephone1','contactid',']\x20Enduser\x20created!',']\x20Enduser\x20Created!','forEach','includes','picklist','nameField','customField','idField','indexOf','content','incident','assign','getString','Subjects','Fields','ticketType','phonecall','phonecalls','/contacts(','callDirection','queue','ticketId','%s/main.aspx?pagetype=entityrecord&etn=%s&id=%s','format','emit','trigger:browser:url','stripTrailingSlash','serverUrl','unmanaged','%s/api/data/v9.0/','https://login.microsoftonline.com/%s/oauth2/token','tenantId','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none',']\x20The\x20User\x20ID\x20is:',']\x20The\x20User\x20email\x20is:',']\x20The\x20Enduser\x20ID\x20is:',']\x20The\x20Enduser\x20phone\x20is:',']\x20Call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...','name',']\x20Error\x20running\x20Dynamics365\x20integration','lodash','bluebird','./util','ioredis','../../../../config/logger','dynamics365'];(function(_0x14d896,_0x53578b){var _0x28679a=function(_0x14921f){while(--_0x14921f){_0x14d896['push'](_0x14d896['shift']());}};_0x28679a(++_0x53578b);}(_0x087b,0x11a));var _0xb087=function(_0xac151d,_0x4ea1d2){_0xac151d=_0xac151d-0x0;var _0x111dba=_0x087b[_0xac151d];return _0x111dba;};'use strict';var _=require(_0xb087('0x0'));var BPromise=require(_0xb087('0x1'));var rp=require('request-promise');var util=require('util');var intUtil=require(_0xb087('0x2'));var md5=require('md5');var Redis=require(_0xb087('0x3'));var logger=require(_0xb087('0x4'))(_0xb087('0x5'));var config=require(_0xb087('0x6'));config[_0xb087('0x7')]=_[_0xb087('0x8')](config[_0xb087('0x7')],{'host':_0xb087('0x9'),'port':0x18eb});var io=require(_0xb087('0xa'))(new Redis(config[_0xb087('0x7')]));function getAuthToken(_0x3cebbf,_0x6d83fb,_0x1dbe9f){var _0x80e4da={'method':_0xb087('0xb'),'uri':_0x6d83fb,'form':{'client_id':_0x3cebbf[_0xb087('0xc')],'resource':_0x3cebbf[_0xb087('0xd')],'username':_0x3cebbf['username'],'password':_0x3cebbf[_0xb087('0xe')],'grant_type':_0xb087('0xe'),'client_secret':_0x3cebbf[_0xb087('0xf')]},'json':!![]};return rp(_0x80e4da)[_0xb087('0x10')](function(_0x3b45c1){return _0x3b45c1[_0xb087('0x11')];})[_0xb087('0x12')](function(_0x5cced1){logger[_0xb087('0x13')]('['+[_0x1dbe9f[_0xb087('0x14')]()]+_0xb087('0x15'));return _0x5cced1['message'];});}function getUser(_0x3001e3,_0x3f145e,_0x43f136,_0x46410b,_0x11784c,_0x12d0db){return new BPromise(function(_0x5e9757,_0x5147e3){return getAuthToken(_0x3f145e,_0x46410b,_0x12d0db)[_0xb087('0x10')](function(_0x16d0b7){var _0x5193a4={'method':_0xb087('0x16'),'uri':_0x11784c+_0xb087('0x17'),'headers':{'Authorization':'Bearer\x20'+_0x16d0b7,'OData-Version':_0xb087('0x18')},'json':!![]};return rp(_0x5193a4);})[_0xb087('0x10')](function(_0x2e9e74){var _0x5bb80b=_0x2e9e74[_0xb087('0x19')];var _0x3c680f=![];var _0x17200d=null;if(!_[_0xb087('0x1a')](_0x43f136)){if(intUtil['validateEmail'](_0x43f136[_0xb087('0x1b')])){_0x3001e3[_0xb087('0x1c')]=_0x43f136[_0xb087('0x1b')];for(_0x17200d=0x0;_0x17200d<_0x5bb80b[_0xb087('0x1d')];_0x17200d++){if(_0x5bb80b[_0x17200d]['internalemailaddress']===_0x43f136['email']&&!_0x5bb80b[_0x17200d]['isdisabled']){_0x3c680f=!![];logger['info']('['+[_0x12d0db[_0xb087('0x14')]()]+_0xb087('0x1e')+_0x5bb80b[_0x17200d][_0xb087('0x1f')]+'!');_0x3001e3[_0xb087('0x20')]=_0x5bb80b[_0x17200d][_0xb087('0x1f')];}}}}if(!_0x3c680f){logger[_0xb087('0x21')]('['+[_0x12d0db[_0xb087('0x14')]()]+']\x20Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');_0x3001e3[_0xb087('0x1c')]=_0x3f145e[_0xb087('0x22')];for(_0x17200d=0x0;_0x17200d<_0x5bb80b[_0xb087('0x1d')];_0x17200d++){if(_0x5bb80b[_0x17200d][_0xb087('0x23')]===_0x3f145e[_0xb087('0x22')]){_0x3001e3['userId']=_0x5bb80b[_0x17200d][_0xb087('0x1f')];}}}_0x5e9757(_0x3001e3);})[_0xb087('0x12')](function(_0x502438){_0x5147e3(_0x502438['message']);});});}function createEndUser(_0x50745a,_0x598b99,_0x5a4ee0,_0x304840,_0x45685d,_0x1d124f){return new BPromise(function(_0x3ca2df,_0xd9ec66){return getAuthToken(_0x598b99,_0x5a4ee0,_0x1d124f)[_0xb087('0x10')](function(_0xf3f41f){var _0x35a52c=_0x1d124f[_0xb087('0x24')]()===_0xb087('0x25')?_0x45685d[_0xb087('0x26')]:_0x45685d[_0xb087('0x27')];var _0xb0baf6={'method':_0xb087('0xb'),'uri':_0x304840+'contacts','body':{'telephone1':_0x35a52c,'fullname':_0x35a52c,'firstname':_0x35a52c,'lastname':'_','mobilephone':null,'address1_telephone1':null,'ownerid@odata.bind':_0xb087('0x28')+_0x50745a[_0xb087('0x20')]+')'},'headers':{'Authorization':_0xb087('0x29')+_0xf3f41f,'OData-Version':_0xb087('0x18')},'json':!![],'resolveWithFullResponse':!![]};return rp(_0xb0baf6);})[_0xb087('0x10')](function(_0xa6d90c){var _0x2e1c57=_0xa6d90c[_0xb087('0x2a')]['odata-entityid'];var _0x4c48f8=_0x2e1c57[_0xb087('0x2b')](_0x2e1c57[_0xb087('0x2c')]('(')+0x1,_0x2e1c57['lastIndexOf'](')'));_0x50745a[_0xb087('0x2d')]=_0x4c48f8;_0x3ca2df(_0x50745a);})[_0xb087('0x12')](function(_0x2a48d3){_0xd9ec66(_0x2a48d3[_0xb087('0x2e')]);});});}function getEndUser(_0x3c61c4,_0x427905,_0xa2ac06,_0x3b7ace,_0x8f4f02,_0xdc7033){return new BPromise(function(_0x442a5e,_0x3069b5){return getAuthToken(_0x427905,_0xa2ac06,_0xdc7033)['then'](function(_0x3bec03){var _0x501ebe={'method':_0xb087('0x16'),'uri':_0x3b7ace+_0xb087('0x2f'),'headers':{'Authorization':_0xb087('0x29')+_0x3bec03,'If-None-Match':null,'OData-Version':_0xb087('0x18')},'json':!![]};return rp(_0x501ebe);})[_0xb087('0x10')](function(_0x1a4b17){var _0x32c3e8=null;if(_0x1a4b17){var _0x29df58=_0x1a4b17[_0xb087('0x19')];var _0x521c3f=![];for(_0x32c3e8=0x0;_0x32c3e8<_0x29df58['length'];_0x32c3e8++){var _0x35f900=_0xdc7033[_0xb087('0x24')]()===_0xb087('0x25')?_0x8f4f02[_0xb087('0x26')]:_0x8f4f02[_0xb087('0x27')];if(_0x29df58[_0x32c3e8]['telephone1']===_0x35f900){_0x521c3f=!![];_0x3c61c4[_0xb087('0x2d')]=_0x29df58[_0x32c3e8][_0xb087('0x30')];}}if(_0x521c3f){_0x442a5e(_0x3c61c4);}else{return createEndUser(_0x3c61c4,_0x427905,_0xa2ac06,_0x3b7ace,_0x8f4f02,_0xdc7033)['then'](function(_0x480e22){logger[_0xb087('0x21')]('['+[_0xdc7033[_0xb087('0x14')]()]+_0xb087('0x31'),_0x480e22['enduserId']);_0x442a5e(_0x480e22);});}}else{return createEndUser(_0x3c61c4,_0x427905,_0xa2ac06,_0x3b7ace,_0x8f4f02,_0xdc7033)[_0xb087('0x10')](function(_0x21bad8){logger[_0xb087('0x21')]('['+[_0xdc7033[_0xb087('0x14')]()]+_0xb087('0x32'),_0x21bad8['enduserId']);_0x442a5e(_0x21bad8);});}});});}function getCustomFields(_0x7e1315,_0x5bb6bc,_0x18e23f){var _0x5a582d={};if(_0x7e1315[_0xb087('0x1d')]>0x0){_[_0xb087('0x33')](_0x7e1315,function(_0x513332){if(_[_0xb087('0x34')](['string',_0xb087('0x35')],_0x513332['type'])&&_0x513332[_0xb087('0x36')]&&!_0x513332[_0xb087('0x37')]){var _0x364b1d=_0x513332[_0xb087('0x38')][_0xb087('0x24')]();var _0x2a4787=_0x364b1d[_0xb087('0x2b')](0x0,_0x364b1d['indexOf']('_'));var _0x1625f6=_0x364b1d['substring'](_0x364b1d[_0xb087('0x39')]('_')+0x1);if(_0x2a4787===_0x18e23f){_0x5a582d[_0x1625f6]=_0x513332[_0xb087('0x3a')];}}});}return _0x5a582d;}function getTicket(_0x5b6924,_0xb662bf,_0x45dc6f,_0x7650c5,_0x4c33cc,_0x2789ca,_0x4a9ccb){return new BPromise(function(_0x2ff54e,_0x32b9d3){var _0x5e7f45;return getAuthToken(_0xb662bf,_0x45dc6f,_0x4a9ccb)[_0xb087('0x10')](function(_0x302ce7){if(_0x2789ca['ticketType']===_0xb087('0x3b')){_0x5e7f45={'method':_0xb087('0xb'),'uri':_0x7650c5+'incidents','body':Object[_0xb087('0x3c')]({},{'title':intUtil[_0xb087('0x3d')](_0x2789ca[_0xb087('0x3e')],_0x4c33cc,'\x20'),'description':intUtil[_0xb087('0x3d')](_0x2789ca['Descriptions'],_0x4c33cc,'\x0a'),'customerid_contact@odata.bind':'/contacts('+_0x5b6924[_0xb087('0x2d')]+')','ownerid@odata.bind':_0xb087('0x28')+_0x5b6924[_0xb087('0x20')]+')','caseorigincode':'1'},getCustomFields(_0x2789ca[_0xb087('0x3f')],_0x4c33cc,_0x2789ca[_0xb087('0x40')])),'headers':{'Authorization':_0xb087('0x29')+_0x302ce7,'OData-Version':'4.0'},'json':!![],'resolveWithFullResponse':!![]};}if(_0x2789ca['ticketType']===_0xb087('0x41')){_0x5e7f45={'method':'POST','uri':_0x7650c5+_0xb087('0x42'),'body':Object[_0xb087('0x3c')]({},{'subject':intUtil[_0xb087('0x3d')](_0x2789ca[_0xb087('0x3e')],_0x4c33cc,'\x20'),'phonenumber':String(_0x4c33cc['calleridnum']),'description':intUtil[_0xb087('0x3d')](_0x2789ca['Descriptions'],_0x4c33cc,'\x0a'),'regardingobjectid_contact@odata.bind':_0xb087('0x43')+_0x5b6924[_0xb087('0x2d')]+')','ownerid@odata.bind':_0xb087('0x28')+_0x5b6924[_0xb087('0x20')]+')','directioncode':_0x5b6924[_0xb087('0x44')]==='queue'?![]:!![],'phonecall_activity_parties':[{'partyid_systemuser@odata.bind':_0xb087('0x28')+_0x5b6924[_0xb087('0x20')]+')','participationtypemask':_0x5b6924[_0xb087('0x44')]==='queue'?0x2:0x1},{'partyid_contact@odata.bind':_0xb087('0x43')+_0x5b6924['enduserId']+')','participationtypemask':_0x5b6924['callDirection']===_0xb087('0x45')?0x1:0x2}]},getCustomFields(_0x2789ca[_0xb087('0x3f')],_0x4c33cc,_0x2789ca['ticketType'])),'headers':{'Authorization':_0xb087('0x29')+_0x302ce7,'OData-Version':_0xb087('0x18')},'json':!![],'resolveWithFullResponse':!![]};}return rp(_0x5e7f45);})[_0xb087('0x10')](function(_0x48950c){var _0x5ba160=_0x48950c[_0xb087('0x2a')]['odata-entityid'];var _0x5e40cb=_0x5ba160[_0xb087('0x2b')](_0x5ba160[_0xb087('0x2c')]('(')+0x1,_0x5ba160[_0xb087('0x2c')](')'));_0x5b6924[_0xb087('0x46')]=_0x5e40cb;_0x2ff54e(_0x5b6924);})[_0xb087('0x12')](function(_0x148642){_0x32b9d3(_0x148642[_0xb087('0x2e')]);});});}function emit(_0xfb8827,_0x1fe178,_0x18d93b,_0x47d47c){var _0x2cfc44={'uri':util['format'](_0xb087('0x47'),_0xfb8827,_0x18d93b,_0x47d47c)};io['to'](util[_0xb087('0x48')]('user:%s',_0x1fe178))[_0xb087('0x49')](_0xb087('0x4a'),_0x2cfc44);}exports['cs']=function(_0x343830,_0x1c91e8,_0x401901,_0x3c85d1,_0x167e90,_0x298169,_0x2b4f9e,_0x357616){var _0x17c6d0={};_0x298169['remoteUri']=intUtil[_0xb087('0x4b')](_0x298169['remoteUri']);_0x298169[_0xb087('0x4c')]=intUtil['stripTrailingSlash'](_0x298169[_0xb087('0x4c')]);_0x17c6d0[_0xb087('0x44')]=_0x357616===_0xb087('0x45')||_0x357616===_0xb087('0x4d')?_0xb087('0x45'):_0xb087('0x25');var _0x383304=util[_0xb087('0x48')](_0xb087('0x4e'),_0x298169[_0xb087('0xd')]);var _0x300e9b=util[_0xb087('0x48')](_0xb087('0x4f'),_0x298169[_0xb087('0x50')]);var _0x3f6fd7=util[_0xb087('0x48')](_0xb087('0x51'),_0x298169[_0xb087('0x4c')],_0x1c91e8[_0xb087('0x52')],md5(_0x1c91e8[_0xb087('0x52')]));if(_0x167e90&&_0x167e90[_0xb087('0x53')]){logger[_0xb087('0x21')]('[QUEUE]',_0xb087('0x54'));_0x1c91e8[_0xb087('0x55')]=_0x3f6fd7;}else if(_0x2b4f9e&&_0x2b4f9e[_0xb087('0x56')]&&_0x2b4f9e['recordingFormat']!==_0xb087('0x57')){logger[_0xb087('0x21')]('[OUTBOUND]',_0xb087('0x54'));_0x1c91e8[_0xb087('0x55')]=_0x3f6fd7;}else{_0x1c91e8[_0xb087('0x55')]='';}return getUser(_0x17c6d0,_0x298169,_0x3c85d1,_0x300e9b,_0x383304,_0x357616)['then'](function(_0x133c58){logger[_0xb087('0x21')]('['+_0x357616[_0xb087('0x14')]()+_0xb087('0x58'),_0x133c58[_0xb087('0x20')]);logger[_0xb087('0x21')]('['+_0x357616[_0xb087('0x14')]()+_0xb087('0x59'),_0x133c58['userEmail']);return getEndUser(_0x133c58,_0x298169,_0x300e9b,_0x383304,_0x1c91e8,_0x357616);})[_0xb087('0x10')](function(_0x11d1d4){logger[_0xb087('0x21')]('['+_0x357616['toUpperCase']()+_0xb087('0x5a'),_0x11d1d4['enduserId']);logger['info']('['+_0x357616[_0xb087('0x14')]()+_0xb087('0x5b'),_0x1c91e8['calleridnum']);return getTicket(_0x11d1d4,_0x298169,_0x300e9b,_0x383304,_0x1c91e8,_0x401901,_0x357616);})[_0xb087('0x10')](function(_0x524d18){logger[_0xb087('0x21')](util[_0xb087('0x48')]('['+_0x357616['toUpperCase']()+']\x20The\x20%s\x20ID\x20is:\x20%s',_0x401901[_0xb087('0x40')],_0x524d18['ticketId']));logger['info'](util[_0xb087('0x48')]('['+_0x357616['toUpperCase']()+_0xb087('0x5c'),_0x357616));if(_0x357616!=='unmanaged'){logger[_0xb087('0x21')]('['+_0x357616[_0xb087('0x14')]()+']',_0xb087('0x5d'));emit(_0x298169[_0xb087('0xd')],_0x3c85d1[_0xb087('0x5e')],_0x401901[_0xb087('0x40')],_0x524d18['ticketId']);}})[_0xb087('0x12')](function(_0x4b8a79){logger[_0xb087('0x13')]('['+_0x357616[_0xb087('0x14')]()+_0xb087('0x5f'),util['inspect'](_0x4b8a79,{'showHidden':!![],'depth':null}));});};