Built motion from commit 0900f080.|2.5.45
[motion2.git] / server / services / ami / trigger / integration / dynamics365.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0xe2b3=['tenantId','resolve','data5','clientId','username','password','then','access_token','catch','toUpperCase',']\x20Wrong\x20credentials!','message','GET','systemusers?$select=internalemailaddress,isdisabled,systemuserid','4.0','value','isNil','userEmail','email','isdisabled',']\x20Agent\x20found\x20','systemuserid','userId','info','internalemailaddress','outbound','destcalleridnum','calleridnum','POST','/systemusers(','headers','substring','lastIndexOf','enduserId','toLowerCase','contacts?$select=telephone1&$filter=telephone1\x20eq\x20\x27','replace','Bearer\x20','length','telephone1','contactid','nothing',']\x20Enduser\x20NOT\x20Created\x20-\x20ModuleCreate\x20=\x20Nothing','forEach','includes','string','picklist','type','nameField','idField','indexOf','content','ticketType','incident','assign','getString','Subjects','Descriptions','Fields','queue','callDirection','/contacts(','odata-entityid','format','%s/main.aspx?pagetype=entityrecord&etn=%s&id=%s','user:%s','emit','stripTrailingSlash','remoteUri','serverUrl','unmanaged','%s/api/data/v9.0/','https://login.microsoftonline.com/%s/oauth2/token','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','Recording\x20is\x20enabled!','recordingURL','none','[OUTBOUND]',']\x20The\x20User\x20email\x20is:','moduleCreate',']\x20The\x20Enduser\x20ID\x20is:',']\x20The\x20Enduser\x20phone\x20is:',']\x20The\x20%s\x20ID\x20is:\x20%s','ticketId',']\x20Call\x20direction:\x20%s','name','error',']\x20Error\x20running\x20Dynamics365\x20integration','lodash','request-promise','./util','../../../../config/logger','../../../../config/environment','redis','defaults','socket.io-emitter','modernAuthentication','CloudProvider','data7'];(function(_0x210f57,_0x1a3df0){var _0x59e0a9=function(_0x2943c7){while(--_0x2943c7){_0x210f57['push'](_0x210f57['shift']());}};_0x59e0a9(++_0x1a3df0);}(_0xe2b3,0x1ee));var _0x3e2b=function(_0x2ff1f6,_0x1bc588){_0x2ff1f6=_0x2ff1f6-0x0;var _0xbae96d=_0xe2b3[_0x2ff1f6];return _0xbae96d;};'use strict';var _=require(_0x3e2b('0x0'));var rp=require(_0x3e2b('0x1'));var util=require('util');var intUtil=require(_0x3e2b('0x2'));var md5=require('md5');var Redis=require('ioredis');var logger=require(_0x3e2b('0x3'))('dynamics365');var config=require(_0x3e2b('0x4'));config[_0x3e2b('0x5')]=_[_0x3e2b('0x6')](config[_0x3e2b('0x5')],{'host':'localhost','port':0x18eb});var io=require(_0x3e2b('0x7'))(new Redis(config[_0x3e2b('0x5')]));function getAuthToken(_0x1fb381,_0xbd90b6,_0x5728f5){if(_0x1fb381[_0x3e2b('0x8')]){_0x1fb381['remoteUri']=_0x1fb381[_0x3e2b('0x9')][_0x3e2b('0xa')];_0x1fb381[_0x3e2b('0xb')]=_0x1fb381[_0x3e2b('0x9')]['data2'];return Promise[_0x3e2b('0xc')](_0x1fb381[_0x3e2b('0x9')][_0x3e2b('0xd')]);}var _0x58a585={'method':'POST','uri':_0xbd90b6,'form':{'client_id':_0x1fb381[_0x3e2b('0xe')],'resource':_0x1fb381['remoteUri'],'username':_0x1fb381[_0x3e2b('0xf')],'password':_0x1fb381['password'],'grant_type':_0x3e2b('0x10'),'client_secret':_0x1fb381['clientSecret']},'json':!![]};return rp(_0x58a585)[_0x3e2b('0x11')](function(_0x5bcf06){return _0x5bcf06[_0x3e2b('0x12')];})[_0x3e2b('0x13')](function(_0x3a1262){logger['error']('['+[_0x5728f5[_0x3e2b('0x14')]()]+_0x3e2b('0x15'));return _0x3a1262[_0x3e2b('0x16')];});}function getUser(_0x3180e9,_0xd92fb2,_0x4b8719,_0xb19a2f,_0x3a7f78,_0x41b45c){return new Promise(function(_0x910d92,_0x13c336){return getAuthToken(_0xd92fb2,_0xb19a2f,_0x41b45c)[_0x3e2b('0x11')](function(_0x2adc9f){var _0x2e682b={'method':_0x3e2b('0x17'),'uri':_0x3a7f78+_0x3e2b('0x18'),'headers':{'Authorization':'Bearer\x20'+_0x2adc9f,'OData-Version':_0x3e2b('0x19')},'json':!![]};return rp(_0x2e682b);})['then'](function(_0x32e786){var _0x1857bf=_0x32e786[_0x3e2b('0x1a')];var _0x299a38=![];var _0x43cdfc=null;if(!_[_0x3e2b('0x1b')](_0x4b8719)){if(intUtil['validateEmail'](_0x4b8719['email'])){_0x3180e9[_0x3e2b('0x1c')]=_0x4b8719[_0x3e2b('0x1d')];for(_0x43cdfc=0x0;_0x43cdfc<_0x1857bf['length'];_0x43cdfc++){if(_0x1857bf[_0x43cdfc]['internalemailaddress']===_0x4b8719[_0x3e2b('0x1d')]&&!_0x1857bf[_0x43cdfc][_0x3e2b('0x1e')]){_0x299a38=!![];logger['info']('['+[_0x41b45c['toUpperCase']()]+_0x3e2b('0x1f')+_0x1857bf[_0x43cdfc][_0x3e2b('0x20')]+'!');_0x3180e9[_0x3e2b('0x21')]=_0x1857bf[_0x43cdfc]['systemuserid'];}}}}if(!_0x299a38){logger[_0x3e2b('0x22')]('['+[_0x41b45c[_0x3e2b('0x14')]()]+']\x20Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');_0x3180e9[_0x3e2b('0x1c')]=_0xd92fb2[_0x3e2b('0xf')];for(_0x43cdfc=0x0;_0x43cdfc<_0x1857bf['length'];_0x43cdfc++){if(_0x1857bf[_0x43cdfc][_0x3e2b('0x23')]===_0xd92fb2[_0x3e2b('0xf')]){_0x3180e9[_0x3e2b('0x21')]=_0x1857bf[_0x43cdfc][_0x3e2b('0x20')];}}}_0x910d92(_0x3180e9);})['catch'](function(_0x4d9dad){_0x13c336(_0x4d9dad[_0x3e2b('0x16')]);});});}function createEndUser(_0x34ae34,_0x186e3c,_0x439029,_0x548835,_0x52bb64,_0x2f49df){return new Promise(function(_0x1cd8fc,_0x5869bc){return getAuthToken(_0x186e3c,_0x439029,_0x2f49df)[_0x3e2b('0x11')](function(_0x31b157){var _0x5bc4f7=_0x2f49df['toLowerCase']()===_0x3e2b('0x24')?_0x52bb64[_0x3e2b('0x25')]:_0x52bb64[_0x3e2b('0x26')];var _0x475032={'method':_0x3e2b('0x27'),'uri':_0x548835+'contacts','body':{'telephone1':_0x5bc4f7,'fullname':_0x5bc4f7,'firstname':_0x5bc4f7,'lastname':'_','mobilephone':null,'address1_telephone1':null,'ownerid@odata.bind':_0x3e2b('0x28')+_0x34ae34['userId']+')'},'headers':{'Authorization':'Bearer\x20'+_0x31b157,'OData-Version':_0x3e2b('0x19')},'json':!![],'resolveWithFullResponse':!![]};return rp(_0x475032);})[_0x3e2b('0x11')](function(_0x3a99bd){var _0x1d9009=_0x3a99bd[_0x3e2b('0x29')]['odata-entityid'];var _0x499704=_0x1d9009[_0x3e2b('0x2a')](_0x1d9009[_0x3e2b('0x2b')]('(')+0x1,_0x1d9009[_0x3e2b('0x2b')](')'));_0x34ae34[_0x3e2b('0x2c')]=_0x499704;_0x1cd8fc(_0x34ae34);})[_0x3e2b('0x13')](function(_0x2cadef){_0x5869bc(_0x2cadef['message']);});});}function getEndUser(_0xcf7646,_0x5b599e,_0x7c0859,_0x1897d5,_0x3bdab3,_0x768611,_0x2f778e){var _0x1d3ea3=_0x768611[_0x3e2b('0x2d')]()===_0x3e2b('0x24')?_0x3bdab3[_0x3e2b('0x25')]:_0x3bdab3[_0x3e2b('0x26')];return getAuthToken(_0x5b599e,_0x7c0859,_0x768611)[_0x3e2b('0x11')](function(_0x1b4a43){var _0x1e2abe={'method':_0x3e2b('0x17'),'uri':_0x1897d5+_0x3e2b('0x2e')+_0x1d3ea3[_0x3e2b('0x2f')]('+','%2b')+'\x27','headers':{'Authorization':_0x3e2b('0x30')+_0x1b4a43,'If-None-Match':null,'OData-Version':'4.0'},'json':!![]};return rp(_0x1e2abe);})[_0x3e2b('0x11')](function(_0x26bf8a){var _0x421c3c=![];if(!_0x26bf8a)return _0x421c3c;var _0x2c59f8=_0x26bf8a[_0x3e2b('0x1a')];for(var _0x195c3e=0x0;_0x195c3e<_0x2c59f8[_0x3e2b('0x31')];_0x195c3e++){if(_0x2c59f8[_0x195c3e][_0x3e2b('0x32')]===_0x1d3ea3){_0x421c3c=!![];_0xcf7646[_0x3e2b('0x2c')]=_0x2c59f8[_0x195c3e][_0x3e2b('0x33')];}}return _0x421c3c;})[_0x3e2b('0x11')](function(_0x300bb4){if(_0x300bb4)return _0xcf7646;if(_0x2f778e===_0x3e2b('0x34')){logger[_0x3e2b('0x22')]('['+[_0x768611[_0x3e2b('0x14')]()]+_0x3e2b('0x35'));return _0xcf7646;}return createEndUser(_0xcf7646,_0x5b599e,_0x7c0859,_0x1897d5,_0x3bdab3,_0x768611)[_0x3e2b('0x11')](function(_0x121ad1){logger['info']('['+[_0x768611['toUpperCase']()]+']\x20Enduser\x20created!',_0x121ad1['enduserId']);return _0x121ad1;});});}function getCustomFields(_0xcdde2c,_0x3a42cb,_0x16e533){var _0x4f559c={};if(_0xcdde2c[_0x3e2b('0x31')]>0x0){_[_0x3e2b('0x36')](_0xcdde2c,function(_0x540d7b){if(_[_0x3e2b('0x37')]([_0x3e2b('0x38'),_0x3e2b('0x39')],_0x540d7b[_0x3e2b('0x3a')])&&_0x540d7b[_0x3e2b('0x3b')]&&!_0x540d7b['customField']){var _0x4610cf=_0x540d7b[_0x3e2b('0x3c')][_0x3e2b('0x2d')]();var _0x76b219=_0x4610cf[_0x3e2b('0x2a')](0x0,_0x4610cf['indexOf']('_'));var _0x98f7ce=_0x4610cf['substring'](_0x4610cf[_0x3e2b('0x3d')]('_')+0x1);if(_0x76b219===_0x16e533){_0x4f559c[_0x98f7ce]=_0x540d7b[_0x3e2b('0x3e')];}}});}return _0x4f559c;}function getTicket(_0xaf7fa1,_0x51817d,_0x28d646,_0x1f5a8d,_0x27b68e,_0x543d75,_0x4760e3){return new Promise(function(_0x45fd15,_0x28407f){var _0x1aff00;return getAuthToken(_0x51817d,_0x28d646,_0x4760e3)[_0x3e2b('0x11')](function(_0x253944){if(_0x543d75[_0x3e2b('0x3f')]===_0x3e2b('0x40')){_0x1aff00={'method':_0x3e2b('0x27'),'uri':_0x1f5a8d+'incidents','body':Object[_0x3e2b('0x41')]({},{'title':intUtil[_0x3e2b('0x42')](_0x543d75[_0x3e2b('0x43')],_0x27b68e,'\x20'),'description':intUtil[_0x3e2b('0x42')](_0x543d75[_0x3e2b('0x44')],_0x27b68e,'\x0a'),'customerid_contact@odata.bind':_0xaf7fa1['enduserId']?'/contacts('+_0xaf7fa1[_0x3e2b('0x2c')]+')':undefined,'ownerid@odata.bind':_0x3e2b('0x28')+_0xaf7fa1[_0x3e2b('0x21')]+')','caseorigincode':'1'},getCustomFields(_0x543d75[_0x3e2b('0x45')],_0x27b68e,_0x543d75['ticketType'])),'headers':{'Authorization':_0x3e2b('0x30')+_0x253944,'OData-Version':_0x3e2b('0x19')},'json':!![],'resolveWithFullResponse':!![]};}if(_0x543d75[_0x3e2b('0x3f')]==='phonecall'){var _0x11f4d0=_0xaf7fa1[_0x3e2b('0x2c')]?[{'partyid_systemuser@odata.bind':_0x3e2b('0x28')+_0xaf7fa1['userId']+')','participationtypemask':_0xaf7fa1['callDirection']===_0x3e2b('0x46')?0x2:0x1},{'partyid_contact@odata.bind':'/contacts('+_0xaf7fa1[_0x3e2b('0x2c')]+')','participationtypemask':_0xaf7fa1['callDirection']==='queue'?0x1:0x2}]:[{'partyid_systemuser@odata.bind':_0x3e2b('0x28')+_0xaf7fa1[_0x3e2b('0x21')]+')','participationtypemask':_0xaf7fa1[_0x3e2b('0x47')]===_0x3e2b('0x46')?0x2:0x1}];_0x1aff00={'method':_0x3e2b('0x27'),'uri':_0x1f5a8d+'phonecalls','body':Object[_0x3e2b('0x41')]({},{'subject':intUtil[_0x3e2b('0x42')](_0x543d75['Subjects'],_0x27b68e,'\x20'),'phonenumber':String(_0x27b68e['calleridnum']),'description':intUtil[_0x3e2b('0x42')](_0x543d75['Descriptions'],_0x27b68e,'\x0a'),'regardingobjectid_contact@odata.bind':_0xaf7fa1[_0x3e2b('0x2c')]?_0x3e2b('0x48')+_0xaf7fa1[_0x3e2b('0x2c')]+')':undefined,'ownerid@odata.bind':_0x3e2b('0x28')+_0xaf7fa1[_0x3e2b('0x21')]+')','directioncode':_0xaf7fa1['callDirection']===_0x3e2b('0x46')?![]:!![],'phonecall_activity_parties':_0x11f4d0},getCustomFields(_0x543d75[_0x3e2b('0x45')],_0x27b68e,_0x543d75[_0x3e2b('0x3f')])),'headers':{'Authorization':_0x3e2b('0x30')+_0x253944,'OData-Version':_0x3e2b('0x19')},'json':!![],'resolveWithFullResponse':!![]};}return rp(_0x1aff00);})[_0x3e2b('0x11')](function(_0x267040){var _0x33cf00=_0x267040[_0x3e2b('0x29')][_0x3e2b('0x49')];var _0x5ade3e=_0x33cf00['substring'](_0x33cf00[_0x3e2b('0x2b')]('(')+0x1,_0x33cf00['lastIndexOf'](')'));_0xaf7fa1['ticketId']=_0x5ade3e;_0x45fd15(_0xaf7fa1);})['catch'](function(_0x43f063){_0x28407f(_0x43f063[_0x3e2b('0x16')]);});});}function emit(_0x27368c,_0x26454d,_0x16f4dd,_0x5d0cdb){var _0x2d5775={'uri':util[_0x3e2b('0x4a')](_0x3e2b('0x4b'),_0x27368c,_0x16f4dd,_0x5d0cdb)};io['to'](util[_0x3e2b('0x4a')](_0x3e2b('0x4c'),_0x26454d))[_0x3e2b('0x4d')]('trigger:browser:url',_0x2d5775);}exports['cs']=function(_0x3e879b,_0x457581,_0xef9290,_0x4c32db,_0x2713d5,_0x2a6d5e,_0x23952d,_0x5b3aff){var _0xdf7b3f={};_0x2a6d5e['remoteUri']=_0x2a6d5e['modernAuthentication']?intUtil['stripTrailingSlash'](_0x2a6d5e[_0x3e2b('0x9')][_0x3e2b('0xa')]):intUtil[_0x3e2b('0x4e')](_0x2a6d5e[_0x3e2b('0x4f')]);_0x2a6d5e[_0x3e2b('0x50')]=intUtil['stripTrailingSlash'](_0x2a6d5e[_0x3e2b('0x50')]);_0xdf7b3f[_0x3e2b('0x47')]=_0x5b3aff==='queue'||_0x5b3aff===_0x3e2b('0x51')?_0x3e2b('0x46'):'outbound';var _0x723043=_0x2a6d5e['modernAuthentication']?util['format'](_0x3e2b('0x52'),_0x2a6d5e[_0x3e2b('0x9')][_0x3e2b('0xa')]):util[_0x3e2b('0x4a')]('%s/api/data/v9.0/',_0x2a6d5e['remoteUri']);var _0x2bcfb0=util[_0x3e2b('0x4a')](_0x3e2b('0x53'),_0x2a6d5e[_0x3e2b('0xb')]);var _0x46900c=util['format'](_0x3e2b('0x54'),_0x2a6d5e[_0x3e2b('0x50')],_0x457581[_0x3e2b('0x55')],md5(_0x457581[_0x3e2b('0x55')]));if(_0x2713d5&&_0x2713d5[_0x3e2b('0x56')]){logger[_0x3e2b('0x22')]('[QUEUE]',_0x3e2b('0x57'));_0x457581[_0x3e2b('0x58')]=_0x46900c;}else if(_0x23952d&&_0x23952d['recordingFormat']&&_0x23952d['recordingFormat']!==_0x3e2b('0x59')){logger[_0x3e2b('0x22')](_0x3e2b('0x5a'),'Recording\x20is\x20enabled!');_0x457581[_0x3e2b('0x58')]=_0x46900c;}else{_0x457581[_0x3e2b('0x58')]='';}return getUser(_0xdf7b3f,_0x2a6d5e,_0x4c32db,_0x2bcfb0,_0x723043,_0x5b3aff)[_0x3e2b('0x11')](function(_0x25b226){logger[_0x3e2b('0x22')]('['+_0x5b3aff[_0x3e2b('0x14')]()+']\x20The\x20User\x20ID\x20is:',_0x25b226['userId']);logger[_0x3e2b('0x22')]('['+_0x5b3aff[_0x3e2b('0x14')]()+_0x3e2b('0x5b'),_0x25b226[_0x3e2b('0x1c')]);return getEndUser(_0x25b226,_0x2a6d5e,_0x2bcfb0,_0x723043,_0x457581,_0x5b3aff,_0xef9290[_0x3e2b('0x5c')]);})['then'](function(_0x16305d){logger[_0x3e2b('0x22')]('['+_0x5b3aff[_0x3e2b('0x14')]()+_0x3e2b('0x5d'),_0x16305d[_0x3e2b('0x2c')]);logger[_0x3e2b('0x22')]('['+_0x5b3aff['toUpperCase']()+_0x3e2b('0x5e'),_0x457581[_0x3e2b('0x26')]);return getTicket(_0x16305d,_0x2a6d5e,_0x2bcfb0,_0x723043,_0x457581,_0xef9290,_0x5b3aff);})[_0x3e2b('0x11')](function(_0x3255e4){logger[_0x3e2b('0x22')](util['format']('['+_0x5b3aff['toUpperCase']()+_0x3e2b('0x5f'),_0xef9290['ticketType'],_0x3255e4[_0x3e2b('0x60')]));logger[_0x3e2b('0x22')](util[_0x3e2b('0x4a')]('['+_0x5b3aff[_0x3e2b('0x14')]()+_0x3e2b('0x61'),_0x5b3aff));if(_0x5b3aff!==_0x3e2b('0x51')){logger[_0x3e2b('0x22')]('['+_0x5b3aff[_0x3e2b('0x14')]()+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x2a6d5e['remoteUri'],_0x4c32db[_0x3e2b('0x62')],_0xef9290['ticketType'],_0x3255e4[_0x3e2b('0x60')]);}})[_0x3e2b('0x13')](function(_0x14b48b){logger[_0x3e2b('0x63')]('['+_0x5b3aff[_0x3e2b('0x14')]()+_0x3e2b('0x64'),_0x14b48b[_0x3e2b('0x16')]);});};