server/services/ami/trigger/integration/freshsales.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x598a=['[OUTBOUND]','recordingURL','Displaying\x20task\x20in\x20a\x20new\x20tab...','name','inspect','lodash','request-promise','md5','util','moment','ioredis','freshsales','redis','defaults','localhost','GET','/api/selector/owners','headers','info','Getting\x20admin\x20information','users','length','adminEmail','adminId','Admin\x20found:','Requested\x20Resource\x20not\x20Found','catch','toUpperCase','message','Getting\x20user\x20list','then','Getting\x20user\x20with\x20email','agentEmail','userEmail','userId','User\x20found:','Admin\x20selected','/api/lookup?q=','&f=','contacts','Searching\x20contact\x20with\x20phone\x20%s','contactNumber','mobile_number','endUserId','work_number','Contact\x20found\x20work_number:','Contact\x20created:','/api/contacts','Contact\x20not\x20found,\x20creating\x20a\x20new\x20contact','contact','error','Creating\x20new\x20task','/api/tasks','getString','Contact','format','YYYY-MM-DDTHH:mm:ss','add','ticketId','task','Task\x20created:','emit','trigger:browser:url','Token\x20token=','apiKey','remoteUri','stripTrailingSlash','serverUrl','username','toLowerCase','outbound','calleridnum','callDirection','queue','unmanaged','email','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none'];(function(_0x485eb2,_0x309eae){var _0x4ee062=function(_0xc9dfa7){while(--_0xc9dfa7){_0x485eb2['push'](_0x485eb2['shift']());}};_0x4ee062(++_0x309eae);}(_0x598a,0xfb));var _0xa598=function(_0x526ea6,_0x40783d){_0x526ea6=_0x526ea6-0x0;var _0x1ebe9c=_0x598a[_0x526ea6];return _0x1ebe9c;};'use strict';var _=require(_0xa598('0x0'));var rp=require(_0xa598('0x1'));var md5=require(_0xa598('0x2'));var util=require(_0xa598('0x3'));var moment=require(_0xa598('0x4'));var Promise=require('bluebird');var Redis=require(_0xa598('0x5'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xa598('0x6'));config[_0xa598('0x7')]=_[_0xa598('0x8')](config[_0xa598('0x7')],{'host':_0xa598('0x9'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));function getAdminId(_0x4279e3,_0xebf6e5,_0x1bd5c5,_0xe36e4f){return new Promise(function(_0x190ccf,_0x387afc){var _0x5207d5=![];var _0x5871a3={'method':_0xa598('0xa'),'uri':_0xe36e4f+_0xa598('0xb'),'json':!![]};_0x5871a3[_0xa598('0xc')]=_0x1bd5c5;logger[_0xa598('0xd')](_0xa598('0xe'));return rp(_0x5871a3)['then'](function(_0x186240){if(_0x186240){var _0x4109ff=_0x186240[_0xa598('0xf')];var _0x5041d4=null;for(_0x5041d4=0x0;_0x5041d4<_0x4109ff[_0xa598('0x10')];_0x5041d4++){if(_0x4109ff[_0x5041d4]['email']===_0x4279e3[_0xa598('0x11')]){_0x4279e3[_0xa598('0x12')]=_0x4109ff[_0x5041d4]['id'];_0x5207d5=!![];}}if(_0x5207d5){logger[_0xa598('0xd')](_0xa598('0x13'),_0x4279e3[_0xa598('0x12')]);_0x190ccf(_0x4279e3);}else{_0x387afc({'statusCode':0x194,'message':_0xa598('0x14')});}}else{_0x387afc({'statusCode':0x194,'message':_0xa598('0x14')});}})[_0xa598('0x15')](function(_0x28534a){logger['error']('['+[_0xebf6e5[_0xa598('0x16')]()]+']',_0x28534a[_0xa598('0x17')]);_0x387afc(_0x28534a);});});}function getUser(_0x6e6ff5,_0x27c34e,_0x1351e5){return function(_0xecb39d){return new Promise(function(_0x3cbb9f,_0x2746e3){var _0x36492f={'method':_0xa598('0xa'),'uri':_0x1351e5+'/api/selector/owners','json':!![]};_0x36492f[_0xa598('0xc')]=_0x27c34e;logger[_0xa598('0xd')](_0xa598('0x18'));return rp(_0x36492f)[_0xa598('0x19')](function(_0x2ad4ff){if(_0x2ad4ff){var _0xcdf1b6=_0x2ad4ff['users'];var _0x56fc63=![];var _0x2923d5=null;if(_0xecb39d['agentEmail']!==null){logger[_0xa598('0xd')](_0xa598('0x1a'),_0xecb39d[_0xa598('0x1b')]);_0xecb39d[_0xa598('0x1c')]=_0xecb39d[_0xa598('0x1b')];for(_0x2923d5=0x0;_0x2923d5<_0xcdf1b6[_0xa598('0x10')];_0x2923d5++){if(_0xcdf1b6[_0x2923d5]['email']===_0xecb39d[_0xa598('0x1b')]){_0x56fc63=!![];_0xecb39d[_0xa598('0x1d')]=_0xcdf1b6[_0x2923d5]['id'];logger[_0xa598('0xd')](_0xa598('0x1e'),_0xecb39d[_0xa598('0x1d')]);}}}if(!_0x56fc63){logger[_0xa598('0xd')](_0xa598('0x1f'));_0xecb39d[_0xa598('0x1c')]=_0xecb39d['adminEmail'];_0xecb39d[_0xa598('0x1d')]=_0xecb39d[_0xa598('0x12')];_0x56fc63=!![];}if(_0x56fc63){_0x3cbb9f(_0xecb39d);}else{_0x2746e3({'statusCode':0x194,'message':'Requested\x20Resource\x20not\x20Found'});}}else{_0x2746e3({'statusCode':0x194,'message':'Requested\x20Resource\x20not\x20Found'});}})[_0xa598('0x15')](function(_0x559038){logger['error']('['+[_0x6e6ff5[_0xa598('0x16')]()]+']',_0x559038['message']);_0x2746e3(_0x559038);});});};}function searchContact(_0x34689e,_0x5eae63,_0x4dad9c,_0xaa38ac){return new Promise(function(_0x4138a1,_0x554d3b){var _0x16f00d={'method':_0xa598('0xa'),'headers':_0x5eae63,'uri':_0x34689e+_0xa598('0x20')+_0xaa38ac+_0xa598('0x21')+_0x4dad9c+'&entities=contact','json':!![]};rp(_0x16f00d)[_0xa598('0x19')](function(_0x5ab302){var _0x5d70aa=_['find'](_0x5ab302[_0xa598('0x22')]['contacts'],[_0x4dad9c,_0xaa38ac]);_0x4138a1(_0x5d70aa);})[_0xa598('0x15')](function(_0x3324df){_0x554d3b(_0x3324df);});});}function getEndUser(_0x282294,_0x5a18ec,_0x3ccace){return function(_0x196c22){return new Promise(function(_0x12c5b3,_0x21cd3a){logger[_0xa598('0xd')](util['format'](_0xa598('0x23'),_0x196c22[_0xa598('0x24')]));searchContact(_0x3ccace,_0x5a18ec,_0xa598('0x25'),_0x196c22[_0xa598('0x24')])['then'](function(_0x145fdf){if(_0x145fdf){_0x196c22[_0xa598('0x26')]=_0x145fdf['id'];logger['info']('Contact\x20found\x20mobile_number:',_0x196c22[_0xa598('0x26')]);return _0x12c5b3(_0x196c22);}searchContact(_0x3ccace,_0x5a18ec,_0xa598('0x27'),_0x196c22[_0xa598('0x24')])['then'](function(_0x1fed30){if(_0x1fed30){_0x196c22[_0xa598('0x26')]=_0x1fed30['id'];logger['info'](_0xa598('0x28'),_0x196c22['endUserId']);return _0x12c5b3(_0x196c22);}createEndUser(_0x196c22,_0x282294,_0x5a18ec,_0x3ccace)[_0xa598('0x19')](function(_0x4074b0){logger['info'](_0xa598('0x29'),_0x4074b0[_0xa598('0x26')]);return _0x12c5b3(_0x4074b0);});});})['catch'](function(_0x31e87e){_0x21cd3a(_0x31e87e);});});};}function createEndUser(_0x140c53,_0x1eec94,_0x4fd1b0,_0x1e3777){return new Promise(function(_0x39d695,_0x36cfc7){var _0x5baccf=moment();var _0x1007f4={'method':'POST','uri':_0x1e3777+_0xa598('0x2a'),'body':{'contact':{'last_name':_0x140c53[_0xa598('0x24')],'work_number':_0x140c53[_0xa598('0x24')],'mobile_number':_0x140c53['contactNumber'],'owner_id':_0x140c53['userId'],'created_at':_0x5baccf['format']('YYYY-MM-DDTHH:mm:ss')}},'json':!![]};_0x1007f4[_0xa598('0xc')]=_0x4fd1b0;logger[_0xa598('0xd')](_0xa598('0x2b'));return rp(_0x1007f4)[_0xa598('0x19')](function(_0x3fd322){_0x140c53[_0xa598('0x26')]=_0x3fd322[_0xa598('0x2c')]['id'];_0x39d695(_0x140c53);})[_0xa598('0x15')](function(_0x86ba15){logger[_0xa598('0x2d')]('['+[_0x1eec94['toUpperCase']()]+']',_0x86ba15[_0xa598('0x17')]);_0x36cfc7(_0x86ba15[_0xa598('0x17')]);});});}function getTicket(_0x603814,_0x50f42f,_0x331301,_0x3229ea,_0xc8382e){return function(_0x46b7a1){logger[_0xa598('0xd')](_0xa598('0x2e'));return new Promise(function(_0x5ef143,_0x4cfe9b){var _0x213ea6=moment();var _0x10f2f7={'method':'POST','uri':_0x331301+_0xa598('0x2f'),'body':{'title':intUtil['getString'](_0x3229ea['Subjects'],_0xc8382e,'\x20'),'description':intUtil[_0xa598('0x30')](_0x3229ea['Descriptions'],_0xc8382e,'\x0a'),'owner_id':_0x46b7a1[_0xa598('0x1d')],'creater_id':_0x46b7a1[_0xa598('0x12')],'targetable_id':_0x46b7a1[_0xa598('0x26')],'targetable_type':_0xa598('0x31'),'created_at':_0x213ea6[_0xa598('0x32')](_0xa598('0x33')),'due_date':_0x213ea6[_0xa598('0x34')](0x1e,'m')[_0xa598('0x32')](_0xa598('0x33'))},'json':!![]};_0x10f2f7[_0xa598('0xc')]=_0x50f42f;return rp(_0x10f2f7)['then'](function(_0x464e15){_0x46b7a1[_0xa598('0x35')]=_0x464e15[_0xa598('0x36')]['id'];logger[_0xa598('0xd')](_0xa598('0x37'),_0x46b7a1[_0xa598('0x35')]);_0x5ef143(_0x46b7a1);})[_0xa598('0x15')](function(_0x53acb7){logger[_0xa598('0x2d')]('['+[_0x603814[_0xa598('0x16')]()]+']',_0x53acb7[_0xa598('0x17')]);_0x4cfe9b(_0x53acb7[_0xa598('0x17')]);});});};}function emit(_0x1755b7,_0x1d1379,_0x475201){var _0x21656a={'uri':_0x1755b7+'/contacts/'+_0x475201};io['to'](util[_0xa598('0x32')]('user:%s',_0x1d1379))[_0xa598('0x38')](_0xa598('0x39'),_0x21656a);}exports['cs']=function(_0x2710d,_0x19628b,_0x46a567,_0x3fed82,_0x1cc087,_0x14f4fd,_0x415fa6,_0x51e0e9){var _0x57e82c={};var _0x74239d={'Authorization':_0xa598('0x3a')+_0x14f4fd[_0xa598('0x3b')]};_0x14f4fd[_0xa598('0x3c')]=intUtil['stripTrailingSlash'](_0x14f4fd['remoteUri']);_0x14f4fd['serverUrl']=intUtil[_0xa598('0x3d')](_0x14f4fd[_0xa598('0x3e')]);var _0x50b6ed=_0x14f4fd['remoteUri'];_0x57e82c['adminEmail']=_0x14f4fd[_0xa598('0x3f')];_0x57e82c[_0xa598('0x24')]=_0x51e0e9[_0xa598('0x40')]()===_0xa598('0x41')?_0x19628b['destcalleridnum']:_0x19628b[_0xa598('0x42')];_0x57e82c[_0xa598('0x43')]=_0x51e0e9===_0xa598('0x44')||_0x51e0e9===_0xa598('0x45')?_0xa598('0x44'):_0xa598('0x41');if(_0x3fed82){_0x57e82c[_0xa598('0x1b')]=_0x3fed82[_0xa598('0x46')];}var _0x3c1f2f=util['format'](_0xa598('0x47'),_0x14f4fd['serverUrl'],_0x19628b['uniqueid'],md5(_0x19628b[_0xa598('0x48')]));if(_0x1cc087&&_0x1cc087['monitor_format']){logger['info'](_0xa598('0x49'),_0xa598('0x4a'));_0x19628b['recordingURL']=_0x3c1f2f;}else if(_0x415fa6&&_0x415fa6[_0xa598('0x4b')]&&_0x415fa6['recordingFormat']!==_0xa598('0x4c')){logger[_0xa598('0xd')](_0xa598('0x4d'),_0xa598('0x4a'));_0x19628b[_0xa598('0x4e')]=_0x3c1f2f;}else{_0x19628b[_0xa598('0x4e')]='';}return getAdminId(_0x57e82c,_0x51e0e9,_0x74239d,_0x50b6ed)[_0xa598('0x19')](getUser(_0x51e0e9,_0x74239d,_0x50b6ed))[_0xa598('0x19')](getEndUser(_0x51e0e9,_0x74239d,_0x50b6ed))[_0xa598('0x19')](getTicket(_0x51e0e9,_0x74239d,_0x50b6ed,_0x46a567,_0x19628b))[_0xa598('0x19')](function(_0x462d16){logger[_0xa598('0xd')](util[_0xa598('0x32')]('The\x20ticket\x20ID\x20is:\x20%s',_0x462d16[_0xa598('0x35')]));if(_0x51e0e9!==_0xa598('0x45')){logger[_0xa598('0xd')]('['+[_0x51e0e9['toUpperCase']()]+']',_0xa598('0x4f'));emit(_0x50b6ed,_0x3fed82[_0xa598('0x50')],_0x462d16[_0xa598('0x26')]);}})['catch'](function(_0x469794){logger[_0xa598('0x2d')]('['+[_0x51e0e9['toUpperCase']()]+']\x20Error\x20running\x20Freshsales\x20integration',util[_0xa598('0x51')](_0x469794,{'showHidden':!![],'depth':null}));});};