server/services/ami/trigger/integration/salesforce.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x5a5d=['[QUEUE]\x20Ticket\x20%s\x20created','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','trigger:salesforce:display','user:%s','trigger:browser:url','%s/%s/e','instanceUrl','error','[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.','catch','outbound','stripTrailingSlash','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','Fields','[OUTBOUND]\x20Ticket\x20%s\x20created.','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','newTab','unmanaged','monitor_format','lastevent',']\x20Ticket\x20%s\x20created.','toUpperCase',']\x20Integration\x20account\x20type\x20%s.','lodash','moment','bluebird','md5','jsforce','util','ioredis','../../../../config/environment','salesforce','redis','defaults','localhost','socket.io-emitter','emit','assign','getString','Descriptions','ticketType','Task','ActivityDate','utc','IsReminderSet','contact','endUserType','lead','WhoId','account','WhatId','AccountId','leadId','Association\x20between\x20Case\x20and\x20Lead\x20skipped','sobject','create','isNil','validateEmail','User','find','then','Email','info','Agent\x20%s\x20found.','resolve','Name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','identity','display_name','moduleSearch','cloneDeep','additionalSearchContact','merge','$or','Contact','execute','additionalSearchLead','Lead','additionalSearchAccount','Account','length','first','toLowerCase','Enduser\x20(%s)\x20with\x20phone\x20%s\x20found','Enduser\x20with\x20phone\x20%s\x20not\x20found','moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','LastName','<unknown>','format','Caller\x20-\x20%s','Company','No\x20Company','upperFirst','includes','picklist','type','idField','content','toString','variableName','customVariable','Variable','name','concat','securityToken','Connection','remoteUri','https://login.salesforce.com','clientId','clientSecret','username','queue','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridnum'];(function(_0x50e334,_0x4052c9){var _0x58ac30=function(_0x2eda11){while(--_0x2eda11){_0x50e334['push'](_0x50e334['shift']());}};_0x58ac30(++_0x4052c9);}(_0x5a5d,0x118));var _0xd5a5=function(_0x42cae2,_0x284ef8){_0x42cae2=_0x42cae2-0x0;var _0x5f256f=_0x5a5d[_0x42cae2];return _0x5f256f;};'use strict';var _=require(_0xd5a5('0x0'));var rp=require('request-promise');var moment=require(_0xd5a5('0x1'));var BPromise=require(_0xd5a5('0x2'));var md5=require(_0xd5a5('0x3'));var jsforce=require(_0xd5a5('0x4'));var util=require(_0xd5a5('0x5'));var Redis=require(_0xd5a5('0x6'));var intUtil=require('./util');var config=require(_0xd5a5('0x7'));var logger=require('../../../../config/logger')(_0xd5a5('0x8'));config[_0xd5a5('0x9')]=_[_0xd5a5('0xa')](config[_0xd5a5('0x9')],{'host':_0xd5a5('0xb'),'port':0x18eb});var io=require(_0xd5a5('0xc'))(new Redis(config[_0xd5a5('0x9')]));function emit(_0x41f53d,_0x49e47c,_0x4466df){io['to'](_0x41f53d)[_0xd5a5('0xd')](_0x49e47c,_0x4466df);}function getTicket(_0x2dd066,_0x387bc2,_0x1a057e,_0x3df968,_0x13b72f,_0x408e96,_0x299c85,_0x2f7337){var _0x1b5faa=Object[_0xd5a5('0xe')]({},{'OwnerId':_0x387bc2['id'],'Subject':intUtil[_0xd5a5('0xf')](_0x3df968['Subjects'],_0x13b72f,'\x20'),'Description':intUtil['getString'](_0x3df968[_0xd5a5('0x10')],_0x13b72f,'\x0a')},getCustomFields(_0x408e96,_0x13b72f));if(_0x1a057e){if(_0x3df968[_0xd5a5('0x11')]===_0xd5a5('0x12')){_0x1b5faa[_0xd5a5('0x13')]=moment[_0xd5a5('0x14')]();_0x1b5faa[_0xd5a5('0x15')]=![];_0x1b5faa['IsRecurrence']=![];if(_0x1a057e['endUserType']===_0xd5a5('0x16')||_0x1a057e[_0xd5a5('0x17')]===_0xd5a5('0x18')){_0x1b5faa[_0xd5a5('0x19')]=_0x1a057e['id'];}else if(_0x1a057e[_0xd5a5('0x17')]===_0xd5a5('0x1a')){_0x1b5faa[_0xd5a5('0x1b')]=_0x1a057e['id'];}}else if(_0x3df968['ticketType']==='Case'){if(_0x1a057e[_0xd5a5('0x17')]===_0xd5a5('0x16')){_0x1b5faa['ContactId']=_0x1a057e['id'];}else if(_0x1a057e[_0xd5a5('0x17')]===_0xd5a5('0x1a')){_0x1b5faa[_0xd5a5('0x1c')]=_0x1a057e['id'];}else if(_0x1a057e[_0xd5a5('0x17')]===_0xd5a5('0x18')&&_0x3df968[_0xd5a5('0x1d')]){_0x1b5faa[_0x3df968[_0xd5a5('0x1d')]]=_0x1a057e['id'];}else{logger['info'](_0xd5a5('0x1e'));}}}return _0x299c85[_0xd5a5('0x1f')](_0x3df968[_0xd5a5('0x11')])[_0xd5a5('0x20')](_0x1b5faa);}function getUser(_0x2f5c76,_0x35cbb0,_0x1e1285){if(!_[_0xd5a5('0x21')](_0x35cbb0)&&intUtil[_0xd5a5('0x22')](_0x35cbb0)){var _0x572e37={'Email':_0x35cbb0};var _0x538318={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x1e1285[_0xd5a5('0x1f')](_0xd5a5('0x23'))[_0xd5a5('0x24')](_0x572e37,_0x538318)['execute']()[_0xd5a5('0x25')](function(_0xbdfbca){if(_0xbdfbca['length']){var _0x365cd7=_['find'](_0xbdfbca,function(_0x5a365d){return _0x5a365d[_0xd5a5('0x26')]===_0x35cbb0;});if(_0x365cd7){logger[_0xd5a5('0x27')](_0xd5a5('0x28'),_0x35cbb0);return BPromise[_0xd5a5('0x29')]({'id':_0x365cd7['Id'],'name':_0x365cd7[_0xd5a5('0x2a')]});}}else{logger[_0xd5a5('0x27')](_0xd5a5('0x2b'),_0x35cbb0);return _0x1e1285[_0xd5a5('0x2c')]()[_0xd5a5('0x25')](function(_0x12ec57){return BPromise[_0xd5a5('0x29')]({'id':_0x12ec57['user_id'],'name':_0x12ec57[_0xd5a5('0x2d')]});});}});}else{logger['info'](_0xd5a5('0x2b'),_0x35cbb0);return _0x1e1285[_0xd5a5('0x2c')]()[_0xd5a5('0x25')](function(_0x4f6f78){return BPromise[_0xd5a5('0x29')]({'id':_0x4f6f78['user_id'],'name':_0x4f6f78[_0xd5a5('0x2d')]});});}}function getEndUser(_0x423b4c,_0x341728,_0x4edd66,_0x39aef5,_0x2170cb){var _0x1e4806={'$or':{'Phone':_0x39aef5}};var _0x548d43={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0xd5a5('0x29')]()[_0xd5a5('0x25')](function(){logger[_0xd5a5('0x27')]('Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.',_0x39aef5,_0x341728[_0xd5a5('0x2e')]);switch(_0x341728[_0xd5a5('0x2e')]){case'contact_lead':var _0x47ce24=_[_0xd5a5('0x2f')](_0x1e4806);if(_0x341728[_0xd5a5('0x30')]){var _0x1937b0={};_0x1937b0[_0x341728[_0xd5a5('0x30')]]=_0x39aef5;_[_0xd5a5('0x31')](_0x47ce24[_0xd5a5('0x32')],_0x1937b0);}return _0x2170cb[_0xd5a5('0x1f')](_0xd5a5('0x33'))[_0xd5a5('0x24')](_0x47ce24,_0x548d43)[_0xd5a5('0x34')]()[_0xd5a5('0x25')](function(_0x1df325){if(_0x1df325&&_0x1df325['length']){return _0x1df325;}else{var _0x5b174c=_[_0xd5a5('0x2f')](_0x1e4806);if(_0x341728[_0xd5a5('0x35')]){var _0x43b72d={};_0x43b72d[_0x341728['additionalSearchLead']]=_0x39aef5;_[_0xd5a5('0x31')](_0x5b174c['$or'],_0x43b72d);}return _0x2170cb[_0xd5a5('0x1f')](_0xd5a5('0x36'))[_0xd5a5('0x24')](_0x5b174c,_0x548d43);}});case'account_contact_lead':var _0x4239e3=_[_0xd5a5('0x2f')](_0x1e4806);if(_0x341728[_0xd5a5('0x37')]){var _0x1937b0={};_0x1937b0[_0x341728['additionalSearchAccount']]=_0x39aef5;_[_0xd5a5('0x31')](_0x4239e3[_0xd5a5('0x32')],_0x1937b0);}return _0x2170cb[_0xd5a5('0x1f')](_0xd5a5('0x38'))[_0xd5a5('0x24')](_0x4239e3,_0x548d43)[_0xd5a5('0x34')]()['then'](function(_0x2e20ae){if(_0x2e20ae&&_0x2e20ae[_0xd5a5('0x39')]){return _0x2e20ae;}else{var _0x1ad08d=_[_0xd5a5('0x2f')](_0x1e4806);if(_0x341728[_0xd5a5('0x30')]){var _0x1d7896={};_0x1d7896[_0x341728['additionalSearchContact']]=_0x39aef5;_[_0xd5a5('0x31')](_0x1ad08d[_0xd5a5('0x32')],_0x1d7896);}return _0x2170cb[_0xd5a5('0x1f')]('Contact')[_0xd5a5('0x24')](_0x1ad08d,_0x548d43)[_0xd5a5('0x25')](function(_0x261092){if(_0x261092&&_0x261092[_0xd5a5('0x39')]){return _0x261092;}else{var _0x59c760=_[_0xd5a5('0x2f')](_0x1e4806);if(_0x341728[_0xd5a5('0x35')]){var _0xb77dd1={};_0xb77dd1[_0x341728[_0xd5a5('0x35')]]=_0x39aef5;_[_0xd5a5('0x31')](_0x59c760['$or'],_0xb77dd1);}return _0x2170cb[_0xd5a5('0x1f')]('Lead')[_0xd5a5('0x24')](_0x59c760,_0x548d43);}});}});case _0xd5a5('0x16'):var _0x47ce24=_[_0xd5a5('0x2f')](_0x1e4806);if(_0x341728[_0xd5a5('0x30')]){var _0x1937b0={};_0x1937b0[_0x341728['additionalSearchContact']]=_0x39aef5;_[_0xd5a5('0x31')](_0x47ce24['$or'],_0x1937b0);}return _0x2170cb[_0xd5a5('0x1f')](_0xd5a5('0x33'))['find'](_0x47ce24,_0x548d43)[_0xd5a5('0x34')]();case'lead':var _0x5cabbf=_['cloneDeep'](_0x1e4806);if(_0x341728['additionalSearchLead']){var _0x1937b0={};_0x1937b0[_0x341728['additionalSearchLead']]=_0x39aef5;_[_0xd5a5('0x31')](_0x5cabbf[_0xd5a5('0x32')],_0x1937b0);}return _0x2170cb[_0xd5a5('0x1f')](_0xd5a5('0x36'))[_0xd5a5('0x24')](_0x5cabbf,_0x548d43);case _0xd5a5('0x1a'):var _0x4239e3=_[_0xd5a5('0x2f')](_0x1e4806);if(_0x341728[_0xd5a5('0x37')]){var _0x1937b0={};_0x1937b0[_0x341728[_0xd5a5('0x37')]]=_0x39aef5;_[_0xd5a5('0x31')](_0x4239e3[_0xd5a5('0x32')],_0x1937b0);}return _0x2170cb['sobject']('Account')[_0xd5a5('0x24')](_0x4239e3,_0x548d43);default:return null;}})[_0xd5a5('0x25')](function(_0x145cd8){if(_0x145cd8&&_0x145cd8[_0xd5a5('0x39')]){var _0x4da31e=_[_0xd5a5('0x3a')](_0x145cd8);if(_0x4da31e){return BPromise['resolve']({'id':_0x4da31e['Id'],'name':_0x4da31e[_0xd5a5('0x2a')],'phone':_0x4da31e['Phone'],'endUserType':_0x4da31e['attributes']['type'][_0xd5a5('0x3b')]()});}}})[_0xd5a5('0x25')](function(_0x73347b){if(_0x73347b){logger[_0xd5a5('0x27')](_0xd5a5('0x3c'),_0x73347b[_0xd5a5('0x17')],_0x39aef5);return BPromise[_0xd5a5('0x29')](_0x73347b);}else{logger[_0xd5a5('0x27')](_0xd5a5('0x3d'),_0x39aef5);var _0x30fef5={'Phone':_0x39aef5};if(_0x341728[_0xd5a5('0x3e')]){if(_0x341728[_0xd5a5('0x3e')]===_0xd5a5('0x16')){logger['info'](_0xd5a5('0x3f'),_0x39aef5,_0x341728[_0xd5a5('0x3e')]);_0x30fef5[_0xd5a5('0x40')]=_0x4edd66!==_0xd5a5('0x41')?_0x4edd66:util[_0xd5a5('0x42')](_0xd5a5('0x43'),_0x39aef5);}else if(_0x341728['moduleCreate']===_0xd5a5('0x18')){logger[_0xd5a5('0x27')](_0xd5a5('0x3f'),_0x39aef5,_0x341728[_0xd5a5('0x3e')]);_0x30fef5[_0xd5a5('0x40')]=_0x4edd66!=='<unknown>'?_0x4edd66:util['format'](_0xd5a5('0x43'),_0x39aef5);_0x30fef5[_0xd5a5('0x44')]=_0xd5a5('0x45');}else if(_0x341728[_0xd5a5('0x3e')]===_0xd5a5('0x1a')){logger['info']('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x39aef5,_0x341728[_0xd5a5('0x3e')]);_0x30fef5[_0xd5a5('0x2a')]=_0x4edd66!==_0xd5a5('0x41')?_0x4edd66:util['format']('Caller\x20-\x20%s',_0x39aef5);}else{return null;}}return _0x2170cb[_0xd5a5('0x1f')](_[_0xd5a5('0x46')](_0x341728[_0xd5a5('0x3e')]))[_0xd5a5('0x20')](_0x30fef5)[_0xd5a5('0x25')](function(_0x2dbdca){return BPromise[_0xd5a5('0x29')]({'id':_0x2dbdca['id'],'endUserType':_0x341728[_0xd5a5('0x3e')]});});}});}function getCustomFields(_0x5745ea,_0x6ca226){var _0x4a6d51={};if(_0x5745ea[_0xd5a5('0x39')]>0x0){_['forEach'](_0x5745ea,function(_0x5c9146){if(_[_0xd5a5('0x47')](['string',_0xd5a5('0x48')],_0x5c9146[_0xd5a5('0x49')])&&_0x5c9146[_0xd5a5('0x4a')]){_0x4a6d51[_0x5c9146[_0xd5a5('0x4a')]]=_0x5c9146[_0xd5a5('0x4b')][_0xd5a5('0x4c')]();}else if(_0x5c9146[_0xd5a5('0x49')]==='variable'&&_0x5c9146[_0xd5a5('0x4d')]&&_0x5c9146['idField']){_0x6ca226[_0x5c9146[_0xd5a5('0x4d')]]&&(_0x4a6d51[_0x5c9146[_0xd5a5('0x4a')]]=_0x6ca226[_0x5c9146[_0xd5a5('0x4d')]]['toString']());}else if(_0x5c9146[_0xd5a5('0x49')]===_0xd5a5('0x4e')&&_0x5c9146[_0xd5a5('0x4f')]&&_0x5c9146[_0xd5a5('0x4f')][_0xd5a5('0x50')]&&_0x5c9146[_0xd5a5('0x4a')]){_0x6ca226[_0x5c9146[_0xd5a5('0x4f')][_0xd5a5('0x50')][_0xd5a5('0x3b')]()]&&(_0x4a6d51[_0x5c9146[_0xd5a5('0x4a')]]=_0x6ca226[_0x5c9146[_0xd5a5('0x4f')]['name'][_0xd5a5('0x3b')]()][_0xd5a5('0x4c')]());}});}return _0x4a6d51;}function getConnection(_0x4cf99a){var _0x2a9bd3=_0x4cf99a['password'][_0xd5a5('0x51')](_0x4cf99a[_0xd5a5('0x52')]);var _0x27c361=new jsforce[(_0xd5a5('0x53'))]({'oauth2':{'loginUrl':_0x4cf99a[_0xd5a5('0x54')]||_0xd5a5('0x55'),'clientId':_0x4cf99a[_0xd5a5('0x56')],'clientSecret':_0x4cf99a[_0xd5a5('0x57')]}});return _0x27c361['login'](_0x4cf99a[_0xd5a5('0x58')],_0x2a9bd3)[_0xd5a5('0x25')](function(){logger[_0xd5a5('0x27')]('Connection\x20established.');return _0x27c361;});}exports[_0xd5a5('0x59')]=function(_0x488bc9,_0x282d8f,_0x320e70,_0xaf4e69,_0x27d1f5,_0xa22db0){var _0x4cd21d,_0x155f8a,_0x5c9330,_0xdd9345;_0xa22db0[_0xd5a5('0x5a')]=intUtil['stripTrailingSlash'](_0xa22db0[_0xd5a5('0x5a')]);_0xa22db0[_0xd5a5('0x54')]=intUtil['stripTrailingSlash'](_0xa22db0[_0xd5a5('0x54')]);if(_0x27d1f5&&_0x27d1f5['monitor_format']){logger[_0xd5a5('0x27')](_0xd5a5('0x5b'),_0xd5a5('0x5c'));_0x282d8f[_0xd5a5('0x5d')]=util[_0xd5a5('0x42')](_0xd5a5('0x5e'),_0xa22db0[_0xd5a5('0x5a')],_0x282d8f[_0xd5a5('0x5f')],md5(_0x282d8f[_0xd5a5('0x5f')]));}else{_0x282d8f['recordingURL']='';}return getConnection(_0xa22db0)[_0xd5a5('0x25')](function(_0x431b54){_0xdd9345=_0x431b54;return getUser(_0xa22db0,_0xaf4e69[_0xd5a5('0x60')],_0xdd9345);})[_0xd5a5('0x25')](function(_0x2f2de9){_0x4cd21d=_0x2f2de9;return getEndUser(_0xa22db0,_0x320e70,_0x282d8f['calleridname'],_0x282d8f[_0xd5a5('0x61')],_0xdd9345);})[_0xd5a5('0x25')](function(_0x498445){_0x155f8a=_0x498445;return getTicket(_0xa22db0,_0x4cd21d,_0x155f8a,_0x320e70,_0x282d8f,_0x320e70['Fields'],_0xdd9345,_0xd5a5('0x59'));})[_0xd5a5('0x25')](function(_0x57868e){_0x5c9330=_0x57868e;logger[_0xd5a5('0x27')](_0xd5a5('0x62'),_0x5c9330['id']);logger['info'](_0xd5a5('0x63'),_0x5c9330['id'],_0xaf4e69[_0xd5a5('0x50')],_0xa22db0[_0xd5a5('0x49')]);switch(_0xa22db0['type']){case _0xd5a5('0x64'):emit(util['format']('user:%s',_0xaf4e69[_0xd5a5('0x50')]),_0xd5a5('0x65'),{'recordId':_0x5c9330['id']});break;case'newTab':emit(util[_0xd5a5('0x42')](_0xd5a5('0x66'),_0xaf4e69['name']),_0xd5a5('0x67'),{'uri':util[_0xd5a5('0x42')](_0xd5a5('0x68'),_0xdd9345[_0xd5a5('0x69')],_0x5c9330['id'])});break;default:logger[_0xd5a5('0x6a')](_0xd5a5('0x6b'));}})[_0xd5a5('0x6c')](function(_0x4c5836){logger[_0xd5a5('0x6a')](_0xd5a5('0x5b'),_0x4c5836);});};exports[_0xd5a5('0x6d')]=function(_0x1310fb,_0x806144,_0x4c808a,_0x2a032b,_0x3fa763,_0x58e889,_0x2a44b3){var _0x3d84a5,_0x212b21,_0x295a36,_0x293f99;_0x58e889[_0xd5a5('0x5a')]=intUtil['stripTrailingSlash'](_0x58e889[_0xd5a5('0x5a')]);_0x58e889[_0xd5a5('0x54')]=intUtil[_0xd5a5('0x6e')](_0x58e889['remoteUri']);if(_0x2a44b3&&_0x2a44b3['recordingFormat']&&_0x2a44b3[_0xd5a5('0x6f')]!==_0xd5a5('0x70')){logger[_0xd5a5('0x27')](_0xd5a5('0x71'),_0xd5a5('0x5c'));_0x806144[_0xd5a5('0x5d')]=util[_0xd5a5('0x42')](_0xd5a5('0x5e'),_0x58e889['serverUrl'],_0x806144[_0xd5a5('0x5f')],md5(_0x806144[_0xd5a5('0x5f')]));}return getConnection(_0x58e889)[_0xd5a5('0x25')](function(_0x5e65d8){_0x293f99=_0x5e65d8;return getUser(_0x58e889,_0x2a032b['email'],_0x293f99);})[_0xd5a5('0x25')](function(_0x2a24e1){_0x3d84a5=_0x2a24e1;return getEndUser(_0x58e889,_0x4c808a,_0x806144[_0xd5a5('0x72')],_0x806144[_0xd5a5('0x73')],_0x293f99);})['then'](function(_0x4c1a50){_0x212b21=_0x4c1a50;return getTicket(_0x58e889,_0x3d84a5,_0x212b21,_0x4c808a,_0x806144,_0x4c808a[_0xd5a5('0x74')],_0x293f99,_0xd5a5('0x6d'));})['then'](function(_0x1192ae){_0x295a36=_0x1192ae;logger['info'](_0xd5a5('0x75'),_0x295a36['id']);logger['info'](_0xd5a5('0x76'),_0x295a36['id'],_0x2a032b['name'],_0x58e889[_0xd5a5('0x49')]);switch(_0x58e889['type']){case'integrationTab':emit(util[_0xd5a5('0x42')]('user:%s',_0x2a032b['name']),_0xd5a5('0x65'),{'recordId':_0x295a36['id']});break;case _0xd5a5('0x77'):emit(util['format'](_0xd5a5('0x66'),_0x2a032b['name']),_0xd5a5('0x67'),{'uri':util[_0xd5a5('0x42')](_0xd5a5('0x68'),_0x293f99[_0xd5a5('0x69')],_0x295a36['id'])});break;default:logger[_0xd5a5('0x6a')](_0xd5a5('0x71'),'Salesforce\x20account\x20type\x20not\x20recognized');}})[_0xd5a5('0x6c')](function(_0x552bf9){logger['error']('[OUTBOUND]',_0x552bf9);});};exports[_0xd5a5('0x78')]=function(_0x44c2b3,_0x595deb,_0x43a7a4,_0x4cc66c,_0x1ad763,_0x3bfc70){var _0x463eb2,_0x2cce84,_0x274967,_0x2aba5d;_0x3bfc70['serverUrl']=intUtil[_0xd5a5('0x6e')](_0x3bfc70[_0xd5a5('0x5a')]);_0x3bfc70['remoteUri']=intUtil[_0xd5a5('0x6e')](_0x3bfc70[_0xd5a5('0x54')]);if(_0x1ad763&&_0x1ad763[_0xd5a5('0x79')]){logger[_0xd5a5('0x27')]('['+_0x595deb[_0xd5a5('0x7a')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x595deb[_0xd5a5('0x5d')]=util[_0xd5a5('0x42')](_0xd5a5('0x5e'),_0x3bfc70[_0xd5a5('0x5a')],_0x595deb[_0xd5a5('0x5f')],md5(_0x595deb[_0xd5a5('0x5f')]));}else{_0x595deb['recordingURL']='';}return getConnection(_0x3bfc70)[_0xd5a5('0x25')](function(_0x567961){_0x2aba5d=_0x567961;if(!_['isNil'](_0x4cc66c)){return getUser(_0x3bfc70,_0x4cc66c['name'],_0x2aba5d);}else{return getUser(_0x3bfc70,null,_0x2aba5d);}})['then'](function(_0x4b44a3){_0x463eb2=_0x4b44a3;return getEndUser(_0x3bfc70,_0x43a7a4,_0x595deb['calleridname'],_0x595deb[_0xd5a5('0x61')],_0x2aba5d);})[_0xd5a5('0x25')](function(_0xbe7018){_0x2cce84=_0xbe7018;return getTicket(_0x3bfc70,_0x463eb2,_0x2cce84,_0x43a7a4,_0x595deb,_0x43a7a4[_0xd5a5('0x74')],_0x2aba5d);})[_0xd5a5('0x25')](function(_0x4ea4fe){_0x274967=_0x4ea4fe;logger[_0xd5a5('0x27')]('['+_0x595deb[_0xd5a5('0x7a')]['toUpperCase']()+_0xd5a5('0x7b'),_0x274967['id']);logger[_0xd5a5('0x27')]('['+_0x595deb[_0xd5a5('0x7a')][_0xd5a5('0x7c')]()+_0xd5a5('0x7d'),_0x3bfc70[_0xd5a5('0x49')]);})[_0xd5a5('0x6c')](function(_0xa7e80f){logger[_0xd5a5('0x6a')]('['+_0x595deb[_0xd5a5('0x7a')][_0xd5a5('0x7c')]()+']',_0xa7e80f);});};