3451acfb9542963a19d35a745aed0d92d04a350c
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x05e0=['error','unmanaged','lastevent','calleridname','calleridnum','toUpperCase',']\x20Ticket\x20%s\x20created.',']\x20Integration\x20account\x20type\x20%s.','lodash','request-promise','bluebird','./util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','emit','assign','getString','Subjects','Descriptions','ticketType','utc','IsReminderSet','IsRecurrence','endUserType','contact','lead','WhoId','account','Case','ContactId','leadId','info','Association\x20between\x20Case\x20and\x20Lead\x20skipped','sobject','create','isNil','validateEmail','User','find','execute','then','length','resolve','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','user_id','display_name','identity','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','moduleSearch','contact_lead','cloneDeep','merge','$or','additionalSearchLead','Lead','additionalSearchAccount','Account','additionalSearchContact','Contact','first','Name','Phone','type','Enduser\x20(%s)\x20with\x20phone\x20%s\x20found','Enduser\x20with\x20phone\x20%s\x20not\x20found','moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','LastName','<unknown>','format','Caller\x20-\x20%s','Company','No\x20Company','upperFirst','forEach','includes','string','picklist','idField','content','toString','variable','variableName','customVariable','Variable','name','toLowerCase','password','securityToken','Connection','remoteUri','https://login.salesforce.com','clientId','clientSecret','login','queue','serverUrl','stripTrailingSlash','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','trigger:salesforce:display','user:%s','trigger:browser:url','%s/%s/e','instanceUrl','[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.','catch','[QUEUE]','outbound','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','[OUTBOUND]\x20Ticket\x20%s\x20created.','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','newTab','Salesforce\x20account\x20type\x20not\x20recognized'];(function(_0x2849bf,_0x21c535){var _0x79d0a5=function(_0x5ead8c){while(--_0x5ead8c){_0x2849bf['push'](_0x2849bf['shift']());}};_0x79d0a5(++_0x21c535);}(_0x05e0,0x185));var _0x005e=function(_0x19df1f,_0x20ae7d){_0x19df1f=_0x19df1f-0x0;var _0x10a183=_0x05e0[_0x19df1f];return _0x10a183;};'use strict';var _=require(_0x005e('0x0'));var rp=require(_0x005e('0x1'));var moment=require('moment');var BPromise=require(_0x005e('0x2'));var md5=require('md5');var jsforce=require('jsforce');var util=require('util');var Redis=require('ioredis');var intUtil=require(_0x005e('0x3'));var config=require(_0x005e('0x4'));var logger=require(_0x005e('0x5'))('salesforce');config[_0x005e('0x6')]=_[_0x005e('0x7')](config[_0x005e('0x6')],{'host':_0x005e('0x8'),'port':0x18eb});var io=require(_0x005e('0x9'))(new Redis(config[_0x005e('0x6')]));function emit(_0xf4b259,_0x1dd4fb,_0x3db5ca){io['to'](_0xf4b259)[_0x005e('0xa')](_0x1dd4fb,_0x3db5ca);}function getTicket(_0x593836,_0x1e7be1,_0x4010a2,_0x50366d,_0x654e14,_0x157692,_0x3597bc,_0x418352){var _0x3a638a=Object[_0x005e('0xb')]({},{'OwnerId':_0x1e7be1['id'],'Subject':intUtil[_0x005e('0xc')](_0x50366d[_0x005e('0xd')],_0x654e14,'\x20'),'Description':intUtil['getString'](_0x50366d[_0x005e('0xe')],_0x654e14,'\x0a')},getCustomFields(_0x157692,_0x654e14));if(_0x4010a2){if(_0x50366d[_0x005e('0xf')]==='Task'){_0x3a638a['ActivityDate']=moment[_0x005e('0x10')]();_0x3a638a[_0x005e('0x11')]=![];_0x3a638a[_0x005e('0x12')]=![];if(_0x4010a2[_0x005e('0x13')]===_0x005e('0x14')||_0x4010a2['endUserType']===_0x005e('0x15')){_0x3a638a[_0x005e('0x16')]=_0x4010a2['id'];}else if(_0x4010a2[_0x005e('0x13')]===_0x005e('0x17')){_0x3a638a['WhatId']=_0x4010a2['id'];}}else if(_0x50366d[_0x005e('0xf')]===_0x005e('0x18')){if(_0x4010a2[_0x005e('0x13')]==='contact'){_0x3a638a[_0x005e('0x19')]=_0x4010a2['id'];}else if(_0x4010a2[_0x005e('0x13')]===_0x005e('0x17')){_0x3a638a['AccountId']=_0x4010a2['id'];}else if(_0x4010a2['endUserType']==='lead'&&_0x50366d[_0x005e('0x1a')]){_0x3a638a[_0x50366d[_0x005e('0x1a')]]=_0x4010a2['id'];}else{logger[_0x005e('0x1b')](_0x005e('0x1c'));}}}return _0x3597bc[_0x005e('0x1d')](_0x50366d[_0x005e('0xf')])[_0x005e('0x1e')](_0x3a638a);}function getUser(_0x3551bd,_0x2dc86a,_0x7ea9e6){if(!_[_0x005e('0x1f')](_0x2dc86a)&&intUtil[_0x005e('0x20')](_0x2dc86a)){var _0x362087={'Email':_0x2dc86a};var _0x485bf8={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x7ea9e6[_0x005e('0x1d')](_0x005e('0x21'))[_0x005e('0x22')](_0x362087,_0x485bf8)[_0x005e('0x23')]()[_0x005e('0x24')](function(_0x856bdf){if(_0x856bdf[_0x005e('0x25')]){var _0x534bce=_[_0x005e('0x22')](_0x856bdf,function(_0x5238c0){return _0x5238c0['Email']===_0x2dc86a;});if(_0x534bce){logger['info']('Agent\x20%s\x20found.',_0x2dc86a);return BPromise[_0x005e('0x26')]({'id':_0x534bce['Id'],'name':_0x534bce['Name']});}}else{logger['info'](_0x005e('0x27'),_0x2dc86a);return _0x7ea9e6['identity']()[_0x005e('0x24')](function(_0x103718){return BPromise[_0x005e('0x26')]({'id':_0x103718[_0x005e('0x28')],'name':_0x103718[_0x005e('0x29')]});});}});}else{logger[_0x005e('0x1b')](_0x005e('0x27'),_0x2dc86a);return _0x7ea9e6[_0x005e('0x2a')]()[_0x005e('0x24')](function(_0x1ef936){return BPromise['resolve']({'id':_0x1ef936['user_id'],'name':_0x1ef936[_0x005e('0x29')]});});}}function getEndUser(_0x19bcaf,_0x1b25ee,_0x37c9e1,_0x409d77,_0x98169f){var _0xc0b2f3={'$or':{'Phone':_0x409d77}};var _0x113b4a={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0x005e('0x26')]()[_0x005e('0x24')](function(){logger[_0x005e('0x1b')](_0x005e('0x2b'),_0x409d77,_0x1b25ee[_0x005e('0x2c')]);switch(_0x1b25ee[_0x005e('0x2c')]){case _0x005e('0x2d'):var _0x2842bc=_[_0x005e('0x2e')](_0xc0b2f3);if(_0x1b25ee['additionalSearchContact']){var _0x56c707={};_0x56c707[_0x1b25ee['additionalSearchContact']]=_0x409d77;_[_0x005e('0x2f')](_0x2842bc[_0x005e('0x30')],_0x56c707);}return _0x98169f['sobject']('Contact')[_0x005e('0x22')](_0x2842bc,_0x113b4a)[_0x005e('0x23')]()['then'](function(_0x372b30){if(_0x372b30&&_0x372b30['length']){return _0x372b30;}else{var _0x145b71=_[_0x005e('0x2e')](_0xc0b2f3);if(_0x1b25ee[_0x005e('0x31')]){var _0x34e246={};_0x34e246[_0x1b25ee[_0x005e('0x31')]]=_0x409d77;_[_0x005e('0x2f')](_0x145b71[_0x005e('0x30')],_0x34e246);}return _0x98169f['sobject'](_0x005e('0x32'))[_0x005e('0x22')](_0x145b71,_0x113b4a);}});case'account_contact_lead':var _0x14dca8=_[_0x005e('0x2e')](_0xc0b2f3);if(_0x1b25ee['additionalSearchAccount']){var _0x56c707={};_0x56c707[_0x1b25ee[_0x005e('0x33')]]=_0x409d77;_['merge'](_0x14dca8[_0x005e('0x30')],_0x56c707);}return _0x98169f[_0x005e('0x1d')](_0x005e('0x34'))[_0x005e('0x22')](_0x14dca8,_0x113b4a)[_0x005e('0x23')]()['then'](function(_0x3c1418){if(_0x3c1418&&_0x3c1418[_0x005e('0x25')]){return _0x3c1418;}else{var _0x1d7a93=_[_0x005e('0x2e')](_0xc0b2f3);if(_0x1b25ee[_0x005e('0x35')]){var _0x169a1d={};_0x169a1d[_0x1b25ee['additionalSearchContact']]=_0x409d77;_['merge'](_0x1d7a93['$or'],_0x169a1d);}return _0x98169f[_0x005e('0x1d')](_0x005e('0x36'))[_0x005e('0x22')](_0x1d7a93,_0x113b4a)[_0x005e('0x24')](function(_0x271a80){if(_0x271a80&&_0x271a80[_0x005e('0x25')]){return _0x271a80;}else{var _0x4cf3b1=_['cloneDeep'](_0xc0b2f3);if(_0x1b25ee[_0x005e('0x31')]){var _0x124c1a={};_0x124c1a[_0x1b25ee['additionalSearchLead']]=_0x409d77;_[_0x005e('0x2f')](_0x4cf3b1['$or'],_0x124c1a);}return _0x98169f[_0x005e('0x1d')]('Lead')['find'](_0x4cf3b1,_0x113b4a);}});}});case _0x005e('0x14'):var _0x2842bc=_[_0x005e('0x2e')](_0xc0b2f3);if(_0x1b25ee[_0x005e('0x35')]){var _0x56c707={};_0x56c707[_0x1b25ee[_0x005e('0x35')]]=_0x409d77;_['merge'](_0x2842bc[_0x005e('0x30')],_0x56c707);}return _0x98169f[_0x005e('0x1d')](_0x005e('0x36'))[_0x005e('0x22')](_0x2842bc,_0x113b4a)[_0x005e('0x23')]();case _0x005e('0x15'):var _0x54395d=_[_0x005e('0x2e')](_0xc0b2f3);if(_0x1b25ee['additionalSearchLead']){var _0x56c707={};_0x56c707[_0x1b25ee[_0x005e('0x31')]]=_0x409d77;_[_0x005e('0x2f')](_0x54395d['$or'],_0x56c707);}return _0x98169f[_0x005e('0x1d')](_0x005e('0x32'))[_0x005e('0x22')](_0x54395d,_0x113b4a);case'account':var _0x14dca8=_[_0x005e('0x2e')](_0xc0b2f3);if(_0x1b25ee[_0x005e('0x33')]){var _0x56c707={};_0x56c707[_0x1b25ee[_0x005e('0x33')]]=_0x409d77;_[_0x005e('0x2f')](_0x14dca8[_0x005e('0x30')],_0x56c707);}return _0x98169f[_0x005e('0x1d')](_0x005e('0x34'))['find'](_0x14dca8,_0x113b4a);default:return null;}})[_0x005e('0x24')](function(_0x1945e6){if(_0x1945e6&&_0x1945e6[_0x005e('0x25')]){var _0x5f3bed=_[_0x005e('0x37')](_0x1945e6);if(_0x5f3bed){return BPromise['resolve']({'id':_0x5f3bed['Id'],'name':_0x5f3bed[_0x005e('0x38')],'phone':_0x5f3bed[_0x005e('0x39')],'endUserType':_0x5f3bed['attributes'][_0x005e('0x3a')]['toLowerCase']()});}}})[_0x005e('0x24')](function(_0x4042e7){if(_0x4042e7){logger[_0x005e('0x1b')](_0x005e('0x3b'),_0x4042e7[_0x005e('0x13')],_0x409d77);return BPromise['resolve'](_0x4042e7);}else{logger[_0x005e('0x1b')](_0x005e('0x3c'),_0x409d77);var _0x454c25={'Phone':_0x409d77};if(_0x1b25ee[_0x005e('0x3d')]){if(_0x1b25ee[_0x005e('0x3d')]===_0x005e('0x14')){logger[_0x005e('0x1b')](_0x005e('0x3e'),_0x409d77,_0x1b25ee[_0x005e('0x3d')]);_0x454c25[_0x005e('0x3f')]=_0x37c9e1!==_0x005e('0x40')?_0x37c9e1:util[_0x005e('0x41')]('Caller\x20-\x20%s',_0x409d77);}else if(_0x1b25ee['moduleCreate']==='lead'){logger[_0x005e('0x1b')](_0x005e('0x3e'),_0x409d77,_0x1b25ee[_0x005e('0x3d')]);_0x454c25['LastName']=_0x37c9e1!==_0x005e('0x40')?_0x37c9e1:util[_0x005e('0x41')](_0x005e('0x42'),_0x409d77);_0x454c25[_0x005e('0x43')]=_0x005e('0x44');}else if(_0x1b25ee[_0x005e('0x3d')]===_0x005e('0x17')){logger[_0x005e('0x1b')](_0x005e('0x3e'),_0x409d77,_0x1b25ee[_0x005e('0x3d')]);_0x454c25['Name']=_0x37c9e1!=='<unknown>'?_0x37c9e1:util[_0x005e('0x41')]('Caller\x20-\x20%s',_0x409d77);}else{return null;}}return _0x98169f[_0x005e('0x1d')](_[_0x005e('0x45')](_0x1b25ee[_0x005e('0x3d')]))['create'](_0x454c25)['then'](function(_0x93d279){return BPromise[_0x005e('0x26')]({'id':_0x93d279['id'],'endUserType':_0x1b25ee[_0x005e('0x3d')]});});}});}function getCustomFields(_0x9cc1bf,_0x4021c2){var _0x2cc5e6={};if(_0x9cc1bf[_0x005e('0x25')]>0x0){_[_0x005e('0x46')](_0x9cc1bf,function(_0x2c6818){if(_[_0x005e('0x47')]([_0x005e('0x48'),_0x005e('0x49')],_0x2c6818[_0x005e('0x3a')])&&_0x2c6818[_0x005e('0x4a')]){_0x2cc5e6[_0x2c6818[_0x005e('0x4a')]]=_0x2c6818[_0x005e('0x4b')][_0x005e('0x4c')]();}else if(_0x2c6818[_0x005e('0x3a')]===_0x005e('0x4d')&&_0x2c6818[_0x005e('0x4e')]&&_0x2c6818[_0x005e('0x4a')]){_0x4021c2[_0x2c6818[_0x005e('0x4e')]]&&(_0x2cc5e6[_0x2c6818[_0x005e('0x4a')]]=_0x4021c2[_0x2c6818[_0x005e('0x4e')]][_0x005e('0x4c')]());}else if(_0x2c6818['type']===_0x005e('0x4f')&&_0x2c6818[_0x005e('0x50')]&&_0x2c6818[_0x005e('0x50')][_0x005e('0x51')]&&_0x2c6818[_0x005e('0x4a')]){_0x4021c2[_0x2c6818[_0x005e('0x50')][_0x005e('0x51')][_0x005e('0x52')]()]&&(_0x2cc5e6[_0x2c6818[_0x005e('0x4a')]]=_0x4021c2[_0x2c6818[_0x005e('0x50')]['name'][_0x005e('0x52')]()][_0x005e('0x4c')]());}});}return _0x2cc5e6;}function getConnection(_0x55426b){var _0x534651=_0x55426b[_0x005e('0x53')]['concat'](_0x55426b[_0x005e('0x54')]);var _0x2262f2=new jsforce[(_0x005e('0x55'))]({'oauth2':{'loginUrl':_0x55426b[_0x005e('0x56')]||_0x005e('0x57'),'clientId':_0x55426b[_0x005e('0x58')],'clientSecret':_0x55426b[_0x005e('0x59')]}});return _0x2262f2[_0x005e('0x5a')](_0x55426b['username'],_0x534651)[_0x005e('0x24')](function(){logger[_0x005e('0x1b')]('Connection\x20established.');return _0x2262f2;});}exports[_0x005e('0x5b')]=function(_0x213bca,_0x40bc9b,_0x35a055,_0x45cb7b,_0x23c357,_0x8179f8){var _0x508480,_0x12f21a,_0x40e451,_0x282a24;_0x8179f8[_0x005e('0x5c')]=intUtil[_0x005e('0x5d')](_0x8179f8[_0x005e('0x5c')]);_0x8179f8[_0x005e('0x56')]=intUtil[_0x005e('0x5d')](_0x8179f8[_0x005e('0x56')]);if(_0x23c357&&_0x23c357[_0x005e('0x5e')]){logger[_0x005e('0x1b')]('[QUEUE]','Recording\x20is\x20enabled!');_0x40bc9b[_0x005e('0x5f')]=util[_0x005e('0x41')](_0x005e('0x60'),_0x8179f8[_0x005e('0x5c')],_0x40bc9b[_0x005e('0x61')],md5(_0x40bc9b['uniqueid']));}else{_0x40bc9b[_0x005e('0x5f')]='';}return getConnection(_0x8179f8)[_0x005e('0x24')](function(_0x2767cd){_0x282a24=_0x2767cd;return getUser(_0x8179f8,_0x45cb7b[_0x005e('0x62')],_0x282a24);})[_0x005e('0x24')](function(_0x2ca02d){_0x508480=_0x2ca02d;return getEndUser(_0x8179f8,_0x35a055,_0x40bc9b['calleridname'],_0x40bc9b['calleridnum'],_0x282a24);})[_0x005e('0x24')](function(_0x407ee7){_0x12f21a=_0x407ee7;return getTicket(_0x8179f8,_0x508480,_0x12f21a,_0x35a055,_0x40bc9b,_0x35a055['Fields'],_0x282a24,'queue');})[_0x005e('0x24')](function(_0x23e1f2){_0x40e451=_0x23e1f2;logger[_0x005e('0x1b')]('[QUEUE]\x20Ticket\x20%s\x20created',_0x40e451['id']);logger[_0x005e('0x1b')](_0x005e('0x63'),_0x40e451['id'],_0x45cb7b[_0x005e('0x51')],_0x8179f8[_0x005e('0x3a')]);switch(_0x8179f8[_0x005e('0x3a')]){case _0x005e('0x64'):emit(util['format']('user:%s',_0x45cb7b['name']),_0x005e('0x65'),{'recordId':_0x40e451['id']});break;case'newTab':emit(util[_0x005e('0x41')](_0x005e('0x66'),_0x45cb7b[_0x005e('0x51')]),_0x005e('0x67'),{'uri':util[_0x005e('0x41')](_0x005e('0x68'),_0x282a24[_0x005e('0x69')],_0x40e451['id'])});break;default:logger['error'](_0x005e('0x6a'));}})[_0x005e('0x6b')](function(_0x33e806){logger['error'](_0x005e('0x6c'),_0x33e806);});};exports[_0x005e('0x6d')]=function(_0x2c68a6,_0x4ff241,_0x4417ee,_0x5e68e4,_0x3506a7,_0x187e30,_0x528cd8){var _0x10f247,_0xfc8137,_0x2dd471,_0x208016;_0x187e30[_0x005e('0x5c')]=intUtil[_0x005e('0x5d')](_0x187e30[_0x005e('0x5c')]);_0x187e30[_0x005e('0x56')]=intUtil['stripTrailingSlash'](_0x187e30[_0x005e('0x56')]);if(_0x528cd8&&_0x528cd8['recordingFormat']&&_0x528cd8['recordingFormat']!==_0x005e('0x6e')){logger[_0x005e('0x1b')](_0x005e('0x6f'),_0x005e('0x70'));_0x4ff241[_0x005e('0x5f')]=util[_0x005e('0x41')](_0x005e('0x60'),_0x187e30[_0x005e('0x5c')],_0x4ff241[_0x005e('0x61')],md5(_0x4ff241[_0x005e('0x61')]));}return getConnection(_0x187e30)['then'](function(_0x3ba158){_0x208016=_0x3ba158;return getUser(_0x187e30,_0x5e68e4[_0x005e('0x62')],_0x208016);})[_0x005e('0x24')](function(_0xe2ec38){_0x10f247=_0xe2ec38;return getEndUser(_0x187e30,_0x4417ee,_0x4ff241[_0x005e('0x71')],_0x4ff241[_0x005e('0x72')],_0x208016);})[_0x005e('0x24')](function(_0x10417f){_0xfc8137=_0x10417f;return getTicket(_0x187e30,_0x10f247,_0xfc8137,_0x4417ee,_0x4ff241,_0x4417ee['Fields'],_0x208016,_0x005e('0x6d'));})[_0x005e('0x24')](function(_0x6eb5b1){_0x2dd471=_0x6eb5b1;logger[_0x005e('0x1b')](_0x005e('0x73'),_0x2dd471['id']);logger[_0x005e('0x1b')](_0x005e('0x74'),_0x2dd471['id'],_0x5e68e4[_0x005e('0x51')],_0x187e30['type']);switch(_0x187e30[_0x005e('0x3a')]){case _0x005e('0x64'):emit(util[_0x005e('0x41')](_0x005e('0x66'),_0x5e68e4['name']),_0x005e('0x65'),{'recordId':_0x2dd471['id']});break;case _0x005e('0x75'):emit(util[_0x005e('0x41')](_0x005e('0x66'),_0x5e68e4['name']),_0x005e('0x67'),{'uri':util[_0x005e('0x41')]('%s/%s/e',_0x208016[_0x005e('0x69')],_0x2dd471['id'])});break;default:logger['error'](_0x005e('0x6f'),_0x005e('0x76'));}})[_0x005e('0x6b')](function(_0x44b1ed){logger[_0x005e('0x77')](_0x005e('0x6f'),_0x44b1ed);});};exports[_0x005e('0x78')]=function(_0x127c18,_0x2dc946,_0x4b5988,_0x3256ab,_0x58b34d,_0x51258d){var _0x544167,_0x5053fe,_0x16f6e4,_0x522389;_0x51258d[_0x005e('0x5c')]=intUtil[_0x005e('0x5d')](_0x51258d[_0x005e('0x5c')]);_0x51258d[_0x005e('0x56')]=intUtil[_0x005e('0x5d')](_0x51258d[_0x005e('0x56')]);if(_0x58b34d&&_0x58b34d[_0x005e('0x5e')]){logger[_0x005e('0x1b')]('['+_0x2dc946[_0x005e('0x79')]['toUpperCase']()+']',_0x005e('0x70'));_0x2dc946[_0x005e('0x5f')]=util[_0x005e('0x41')](_0x005e('0x60'),_0x51258d[_0x005e('0x5c')],_0x2dc946[_0x005e('0x61')],md5(_0x2dc946[_0x005e('0x61')]));}else{_0x2dc946[_0x005e('0x5f')]='';}return getConnection(_0x51258d)[_0x005e('0x24')](function(_0x2b1c75){_0x522389=_0x2b1c75;if(!_['isNil'](_0x3256ab)){return getUser(_0x51258d,_0x3256ab['name'],_0x522389);}else{return getUser(_0x51258d,null,_0x522389);}})['then'](function(_0xfdc2e6){_0x544167=_0xfdc2e6;return getEndUser(_0x51258d,_0x4b5988,_0x2dc946[_0x005e('0x7a')],_0x2dc946[_0x005e('0x7b')],_0x522389);})[_0x005e('0x24')](function(_0xe3ef3c){_0x5053fe=_0xe3ef3c;return getTicket(_0x51258d,_0x544167,_0x5053fe,_0x4b5988,_0x2dc946,_0x4b5988['Fields'],_0x522389);})[_0x005e('0x24')](function(_0x224add){_0x16f6e4=_0x224add;logger[_0x005e('0x1b')]('['+_0x2dc946['lastevent'][_0x005e('0x7c')]()+_0x005e('0x7d'),_0x16f6e4['id']);logger['info']('['+_0x2dc946[_0x005e('0x79')][_0x005e('0x7c')]()+_0x005e('0x7e'),_0x51258d[_0x005e('0x3a')]);})['catch'](function(_0x144050){logger[_0x005e('0x77')]('['+_0x2dc946[_0x005e('0x79')][_0x005e('0x7c')]()+']',_0x144050);});};