Built motion from commit 00bf23f6.|2.6.16
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x09aa=['variableName','customVariable','Variable','name','password','securityToken','Connection','remoteUri','https://login.salesforce.com','clientId','clientSecret','login','username','Connection\x20established.','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','calleridname','calleridnum','Fields','queue','[QUEUE]\x20Ticket\x20%s\x20created','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','trigger:salesforce:display','user:%s','trigger:browser:url','%s/%s/e','instanceUrl','error','recordingFormat','none','[OUTBOUND]','email','destcalleridname','destcalleridnum','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','newTab','Salesforce\x20account\x20type\x20not\x20recognized','catch','stripTrailingSlash','lastevent','toUpperCase',']\x20Ticket\x20%s\x20created.',']\x20Integration\x20account\x20type\x20%s.','lodash','moment','bluebird','md5','jsforce','util','ioredis','./util','../../../../config/environment','../../../../config/logger','salesforce','redis','socket.io-emitter','emit','assign','getString','Subjects','Descriptions','ticketType','Task','ActivityDate','utc','IsReminderSet','endUserType','contact','lead','WhoId','WhatId','ContactId','account','AccountId','leadId','info','Association\x20between\x20Case\x20and\x20Lead\x20skipped','sobject','isNil','validateEmail','find','execute','then','Email','Agent\x20%s\x20found.','resolve','user_id','display_name','identity','moduleSearch','contact_lead','additionalSearchContact','merge','$or','Contact','cloneDeep','additionalSearchLead','Lead','account_contact_lead','additionalSearchAccount','Account','length','first','Name','Phone','attributes','type','toLowerCase','Enduser\x20(%s)\x20with\x20phone\x20%s\x20found','moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','LastName','<unknown>','format','Caller\x20-\x20%s','Company','No\x20Company','upperFirst','forEach','includes','string','picklist','idField','toString','variable'];(function(_0x557383,_0x227505){var _0x4afb9c=function(_0x3aa220){while(--_0x3aa220){_0x557383['push'](_0x557383['shift']());}};_0x4afb9c(++_0x227505);}(_0x09aa,0x134));var _0xa09a=function(_0x4a8e82,_0x4c53c1){_0x4a8e82=_0x4a8e82-0x0;var _0x3ba3e6=_0x09aa[_0x4a8e82];return _0x3ba3e6;};'use strict';var _=require(_0xa09a('0x0'));var rp=require('request-promise');var moment=require(_0xa09a('0x1'));var BPromise=require(_0xa09a('0x2'));var md5=require(_0xa09a('0x3'));var jsforce=require(_0xa09a('0x4'));var util=require(_0xa09a('0x5'));var Redis=require(_0xa09a('0x6'));var intUtil=require(_0xa09a('0x7'));var config=require(_0xa09a('0x8'));var logger=require(_0xa09a('0x9'))(_0xa09a('0xa'));config[_0xa09a('0xb')]=_['defaults'](config[_0xa09a('0xb')],{'host':'localhost','port':0x18eb});var io=require(_0xa09a('0xc'))(new Redis(config['redis']));function emit(_0xc8ec2b,_0x56be71,_0x5d2a8c){io['to'](_0xc8ec2b)[_0xa09a('0xd')](_0x56be71,_0x5d2a8c);}function getTicket(_0x885761,_0x2f586f,_0x5e822c,_0x52d892,_0x1306e6,_0x2038f8,_0x49136c,_0x507b80){var _0x32d7e3=Object[_0xa09a('0xe')]({},{'OwnerId':_0x2f586f['id'],'Subject':intUtil[_0xa09a('0xf')](_0x52d892[_0xa09a('0x10')],_0x1306e6,'\x20'),'Description':intUtil['getString'](_0x52d892[_0xa09a('0x11')],_0x1306e6,'\x0a')},getCustomFields(_0x2038f8,_0x1306e6));if(_0x5e822c){if(_0x52d892[_0xa09a('0x12')]===_0xa09a('0x13')){_0x32d7e3[_0xa09a('0x14')]=moment[_0xa09a('0x15')]();_0x32d7e3[_0xa09a('0x16')]=![];_0x32d7e3['IsRecurrence']=![];if(_0x5e822c[_0xa09a('0x17')]===_0xa09a('0x18')||_0x5e822c[_0xa09a('0x17')]===_0xa09a('0x19')){_0x32d7e3[_0xa09a('0x1a')]=_0x5e822c['id'];}else if(_0x5e822c[_0xa09a('0x17')]==='account'){_0x32d7e3[_0xa09a('0x1b')]=_0x5e822c['id'];}}else if(_0x52d892['ticketType']==='Case'){if(_0x5e822c[_0xa09a('0x17')]==='contact'){_0x32d7e3[_0xa09a('0x1c')]=_0x5e822c['id'];}else if(_0x5e822c[_0xa09a('0x17')]===_0xa09a('0x1d')){_0x32d7e3[_0xa09a('0x1e')]=_0x5e822c['id'];}else if(_0x5e822c[_0xa09a('0x17')]==='lead'&&_0x52d892[_0xa09a('0x1f')]){_0x32d7e3[_0x52d892[_0xa09a('0x1f')]]=_0x5e822c['id'];}else{logger[_0xa09a('0x20')](_0xa09a('0x21'));}}}return _0x49136c[_0xa09a('0x22')](_0x52d892[_0xa09a('0x12')])['create'](_0x32d7e3);}function getUser(_0x27730c,_0x115e38,_0x33f9fc){if(!_[_0xa09a('0x23')](_0x115e38)&&intUtil[_0xa09a('0x24')](_0x115e38)){var _0x219dab={'Email':_0x115e38};var _0x693e97={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x33f9fc[_0xa09a('0x22')]('User')[_0xa09a('0x25')](_0x219dab,_0x693e97)[_0xa09a('0x26')]()[_0xa09a('0x27')](function(_0x385b3c){if(_0x385b3c['length']){var _0x11f234=_[_0xa09a('0x25')](_0x385b3c,function(_0x5dfcd4){return _0x5dfcd4[_0xa09a('0x28')]===_0x115e38;});if(_0x11f234){logger[_0xa09a('0x20')](_0xa09a('0x29'),_0x115e38);return BPromise[_0xa09a('0x2a')]({'id':_0x11f234['Id'],'name':_0x11f234['Name']});}}else{logger[_0xa09a('0x20')]('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x115e38);return _0x33f9fc['identity']()[_0xa09a('0x27')](function(_0x1044c1){return BPromise[_0xa09a('0x2a')]({'id':_0x1044c1[_0xa09a('0x2b')],'name':_0x1044c1[_0xa09a('0x2c')]});});}});}else{logger[_0xa09a('0x20')]('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x115e38);return _0x33f9fc[_0xa09a('0x2d')]()['then'](function(_0x250e7e){return BPromise[_0xa09a('0x2a')]({'id':_0x250e7e['user_id'],'name':_0x250e7e[_0xa09a('0x2c')]});});}}function getEndUser(_0x492ef2,_0x3fe2d8,_0xf41fc,_0xff0337,_0x8ac8dc){var _0x163509={'$or':{'Phone':_0xff0337}};var _0x182b70={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0xa09a('0x2a')]()['then'](function(){logger[_0xa09a('0x20')]('Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.',_0xff0337,_0x3fe2d8[_0xa09a('0x2e')]);switch(_0x3fe2d8[_0xa09a('0x2e')]){case _0xa09a('0x2f'):var _0x48d44c=_['cloneDeep'](_0x163509);if(_0x3fe2d8[_0xa09a('0x30')]){var _0x389ade={};_0x389ade[_0x3fe2d8[_0xa09a('0x30')]]=_0xff0337;_[_0xa09a('0x31')](_0x48d44c[_0xa09a('0x32')],_0x389ade);}return _0x8ac8dc['sobject'](_0xa09a('0x33'))[_0xa09a('0x25')](_0x48d44c,_0x182b70)[_0xa09a('0x26')]()[_0xa09a('0x27')](function(_0x56d67e){if(_0x56d67e&&_0x56d67e['length']){return _0x56d67e;}else{var _0xc42203=_[_0xa09a('0x34')](_0x163509);if(_0x3fe2d8[_0xa09a('0x35')]){var _0x525ca1={};_0x525ca1[_0x3fe2d8[_0xa09a('0x35')]]=_0xff0337;_[_0xa09a('0x31')](_0xc42203['$or'],_0x525ca1);}return _0x8ac8dc[_0xa09a('0x22')](_0xa09a('0x36'))[_0xa09a('0x25')](_0xc42203,_0x182b70);}});case _0xa09a('0x37'):var _0x229736=_['cloneDeep'](_0x163509);if(_0x3fe2d8[_0xa09a('0x38')]){var _0x389ade={};_0x389ade[_0x3fe2d8[_0xa09a('0x38')]]=_0xff0337;_[_0xa09a('0x31')](_0x229736[_0xa09a('0x32')],_0x389ade);}return _0x8ac8dc['sobject'](_0xa09a('0x39'))[_0xa09a('0x25')](_0x229736,_0x182b70)[_0xa09a('0x26')]()[_0xa09a('0x27')](function(_0x27866a){if(_0x27866a&&_0x27866a[_0xa09a('0x3a')]){return _0x27866a;}else{var _0x11728d=_[_0xa09a('0x34')](_0x163509);if(_0x3fe2d8[_0xa09a('0x30')]){var _0x376739={};_0x376739[_0x3fe2d8['additionalSearchContact']]=_0xff0337;_['merge'](_0x11728d[_0xa09a('0x32')],_0x376739);}return _0x8ac8dc[_0xa09a('0x22')](_0xa09a('0x33'))[_0xa09a('0x25')](_0x11728d,_0x182b70)[_0xa09a('0x27')](function(_0x2241b8){if(_0x2241b8&&_0x2241b8[_0xa09a('0x3a')]){return _0x2241b8;}else{var _0x517d80=_[_0xa09a('0x34')](_0x163509);if(_0x3fe2d8[_0xa09a('0x35')]){var _0x5acbde={};_0x5acbde[_0x3fe2d8[_0xa09a('0x35')]]=_0xff0337;_[_0xa09a('0x31')](_0x517d80['$or'],_0x5acbde);}return _0x8ac8dc[_0xa09a('0x22')]('Lead')[_0xa09a('0x25')](_0x517d80,_0x182b70);}});}});case _0xa09a('0x18'):var _0x48d44c=_['cloneDeep'](_0x163509);if(_0x3fe2d8[_0xa09a('0x30')]){var _0x389ade={};_0x389ade[_0x3fe2d8[_0xa09a('0x30')]]=_0xff0337;_[_0xa09a('0x31')](_0x48d44c[_0xa09a('0x32')],_0x389ade);}return _0x8ac8dc['sobject']('Contact')[_0xa09a('0x25')](_0x48d44c,_0x182b70)[_0xa09a('0x26')]();case'lead':var _0x2e77fb=_['cloneDeep'](_0x163509);if(_0x3fe2d8[_0xa09a('0x35')]){var _0x389ade={};_0x389ade[_0x3fe2d8[_0xa09a('0x35')]]=_0xff0337;_[_0xa09a('0x31')](_0x2e77fb[_0xa09a('0x32')],_0x389ade);}return _0x8ac8dc[_0xa09a('0x22')](_0xa09a('0x36'))[_0xa09a('0x25')](_0x2e77fb,_0x182b70);case _0xa09a('0x1d'):var _0x229736=_[_0xa09a('0x34')](_0x163509);if(_0x3fe2d8[_0xa09a('0x38')]){var _0x389ade={};_0x389ade[_0x3fe2d8['additionalSearchAccount']]=_0xff0337;_[_0xa09a('0x31')](_0x229736[_0xa09a('0x32')],_0x389ade);}return _0x8ac8dc[_0xa09a('0x22')](_0xa09a('0x39'))[_0xa09a('0x25')](_0x229736,_0x182b70);default:return null;}})[_0xa09a('0x27')](function(_0x44880a){if(_0x44880a&&_0x44880a[_0xa09a('0x3a')]){var _0x31852c=_[_0xa09a('0x3b')](_0x44880a);if(_0x31852c){return BPromise['resolve']({'id':_0x31852c['Id'],'name':_0x31852c[_0xa09a('0x3c')],'phone':_0x31852c[_0xa09a('0x3d')],'endUserType':_0x31852c[_0xa09a('0x3e')][_0xa09a('0x3f')][_0xa09a('0x40')]()});}}})[_0xa09a('0x27')](function(_0x3d577e){if(_0x3d577e){logger['info'](_0xa09a('0x41'),_0x3d577e[_0xa09a('0x17')],_0xff0337);return BPromise[_0xa09a('0x2a')](_0x3d577e);}else{logger['info']('Enduser\x20with\x20phone\x20%s\x20not\x20found',_0xff0337);var _0xae6f72={'Phone':_0xff0337};if(_0x3fe2d8[_0xa09a('0x42')]){if(_0x3fe2d8[_0xa09a('0x42')]===_0xa09a('0x18')){logger[_0xa09a('0x20')](_0xa09a('0x43'),_0xff0337,_0x3fe2d8['moduleCreate']);_0xae6f72[_0xa09a('0x44')]=_0xf41fc!==_0xa09a('0x45')?_0xf41fc:util[_0xa09a('0x46')](_0xa09a('0x47'),_0xff0337);}else if(_0x3fe2d8[_0xa09a('0x42')]===_0xa09a('0x19')){logger[_0xa09a('0x20')](_0xa09a('0x43'),_0xff0337,_0x3fe2d8['moduleCreate']);_0xae6f72['LastName']=_0xf41fc!==_0xa09a('0x45')?_0xf41fc:util['format'](_0xa09a('0x47'),_0xff0337);_0xae6f72[_0xa09a('0x48')]=_0xa09a('0x49');}else if(_0x3fe2d8[_0xa09a('0x42')]===_0xa09a('0x1d')){logger[_0xa09a('0x20')](_0xa09a('0x43'),_0xff0337,_0x3fe2d8['moduleCreate']);_0xae6f72[_0xa09a('0x3c')]=_0xf41fc!==_0xa09a('0x45')?_0xf41fc:util[_0xa09a('0x46')](_0xa09a('0x47'),_0xff0337);}else{return null;}}return _0x8ac8dc[_0xa09a('0x22')](_[_0xa09a('0x4a')](_0x3fe2d8[_0xa09a('0x42')]))['create'](_0xae6f72)[_0xa09a('0x27')](function(_0x5dd820){return BPromise[_0xa09a('0x2a')]({'id':_0x5dd820['id'],'endUserType':_0x3fe2d8[_0xa09a('0x42')]});});}});}function getCustomFields(_0x4fb85f,_0x2cc4fe){var _0x181faf={};if(_0x4fb85f[_0xa09a('0x3a')]>0x0){_[_0xa09a('0x4b')](_0x4fb85f,function(_0x258dbd){if(_[_0xa09a('0x4c')]([_0xa09a('0x4d'),_0xa09a('0x4e')],_0x258dbd[_0xa09a('0x3f')])&&_0x258dbd[_0xa09a('0x4f')]){_0x181faf[_0x258dbd[_0xa09a('0x4f')]]=_0x258dbd['content'][_0xa09a('0x50')]();}else if(_0x258dbd[_0xa09a('0x3f')]===_0xa09a('0x51')&&_0x258dbd[_0xa09a('0x52')]&&_0x258dbd[_0xa09a('0x4f')]){_0x2cc4fe[_0x258dbd['variableName']]&&(_0x181faf[_0x258dbd[_0xa09a('0x4f')]]=_0x2cc4fe[_0x258dbd[_0xa09a('0x52')]][_0xa09a('0x50')]());}else if(_0x258dbd[_0xa09a('0x3f')]===_0xa09a('0x53')&&_0x258dbd['Variable']&&_0x258dbd[_0xa09a('0x54')][_0xa09a('0x55')]&&_0x258dbd[_0xa09a('0x4f')]){_0x2cc4fe[_0x258dbd[_0xa09a('0x54')][_0xa09a('0x55')]['toLowerCase']()]&&(_0x181faf[_0x258dbd[_0xa09a('0x4f')]]=_0x2cc4fe[_0x258dbd[_0xa09a('0x54')][_0xa09a('0x55')][_0xa09a('0x40')]()][_0xa09a('0x50')]());}});}return _0x181faf;}function getConnection(_0xa81745){var _0x2a1ed3=_0xa81745[_0xa09a('0x56')]['concat'](_0xa81745[_0xa09a('0x57')]);var _0x50fa8e=new jsforce[(_0xa09a('0x58'))]({'oauth2':{'loginUrl':_0xa81745[_0xa09a('0x59')]||_0xa09a('0x5a'),'clientId':_0xa81745[_0xa09a('0x5b')],'clientSecret':_0xa81745[_0xa09a('0x5c')]}});return _0x50fa8e[_0xa09a('0x5d')](_0xa81745[_0xa09a('0x5e')],_0x2a1ed3)[_0xa09a('0x27')](function(){logger['info'](_0xa09a('0x5f'));return _0x50fa8e;});}exports['queue']=function(_0x1d81e3,_0x3a4ae0,_0x258394,_0x5cb66b,_0x3e6c9c,_0x74e50a){var _0xbffd,_0x4ea4ef,_0x5582f7,_0xfe1ee4;_0x74e50a[_0xa09a('0x60')]=intUtil['stripTrailingSlash'](_0x74e50a['serverUrl']);_0x74e50a[_0xa09a('0x59')]=intUtil['stripTrailingSlash'](_0x74e50a[_0xa09a('0x59')]);if(_0x3e6c9c&&_0x3e6c9c[_0xa09a('0x61')]){logger[_0xa09a('0x20')](_0xa09a('0x62'),_0xa09a('0x63'));_0x3a4ae0[_0xa09a('0x64')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x74e50a[_0xa09a('0x60')],_0x3a4ae0['uniqueid'],md5(_0x3a4ae0[_0xa09a('0x65')]));}else{_0x3a4ae0[_0xa09a('0x64')]='';}return getConnection(_0x74e50a)[_0xa09a('0x27')](function(_0x42c3db){_0xfe1ee4=_0x42c3db;return getUser(_0x74e50a,_0x5cb66b['email'],_0xfe1ee4);})['then'](function(_0x2839a8){_0xbffd=_0x2839a8;return getEndUser(_0x74e50a,_0x258394,_0x3a4ae0[_0xa09a('0x66')],_0x3a4ae0[_0xa09a('0x67')],_0xfe1ee4);})[_0xa09a('0x27')](function(_0x2e3875){_0x4ea4ef=_0x2e3875;return getTicket(_0x74e50a,_0xbffd,_0x4ea4ef,_0x258394,_0x3a4ae0,_0x258394[_0xa09a('0x68')],_0xfe1ee4,_0xa09a('0x69'));})[_0xa09a('0x27')](function(_0x1bd004){_0x5582f7=_0x1bd004;logger['info'](_0xa09a('0x6a'),_0x5582f7['id']);logger[_0xa09a('0x20')](_0xa09a('0x6b'),_0x5582f7['id'],_0x5cb66b[_0xa09a('0x55')],_0x74e50a['type']);switch(_0x74e50a['type']){case _0xa09a('0x6c'):emit(util[_0xa09a('0x46')]('user:%s',_0x5cb66b['name']),_0xa09a('0x6d'),{'recordId':_0x5582f7['id']});break;case'newTab':emit(util[_0xa09a('0x46')](_0xa09a('0x6e'),_0x5cb66b['name']),_0xa09a('0x6f'),{'uri':util[_0xa09a('0x46')](_0xa09a('0x70'),_0xfe1ee4[_0xa09a('0x71')],_0x5582f7['id'])});break;default:logger[_0xa09a('0x72')]('[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.');}})['catch'](function(_0x3e769a){logger[_0xa09a('0x72')]('[QUEUE]',_0x3e769a);});};exports['outbound']=function(_0x2738b6,_0x5a405c,_0x9f80d0,_0x5856c3,_0x11e7f5,_0x8d0052,_0x136347){var _0xe84a8,_0x2cdf10,_0x2c4199,_0x2e608c;_0x8d0052[_0xa09a('0x60')]=intUtil['stripTrailingSlash'](_0x8d0052[_0xa09a('0x60')]);_0x8d0052[_0xa09a('0x59')]=intUtil['stripTrailingSlash'](_0x8d0052[_0xa09a('0x59')]);if(_0x136347&&_0x136347[_0xa09a('0x73')]&&_0x136347[_0xa09a('0x73')]!==_0xa09a('0x74')){logger[_0xa09a('0x20')](_0xa09a('0x75'),'Recording\x20is\x20enabled!');_0x5a405c[_0xa09a('0x64')]=util[_0xa09a('0x46')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x8d0052[_0xa09a('0x60')],_0x5a405c[_0xa09a('0x65')],md5(_0x5a405c[_0xa09a('0x65')]));}return getConnection(_0x8d0052)[_0xa09a('0x27')](function(_0x5b3a90){_0x2e608c=_0x5b3a90;return getUser(_0x8d0052,_0x5856c3[_0xa09a('0x76')],_0x2e608c);})[_0xa09a('0x27')](function(_0x4e5830){_0xe84a8=_0x4e5830;return getEndUser(_0x8d0052,_0x9f80d0,_0x5a405c[_0xa09a('0x77')],_0x5a405c[_0xa09a('0x78')],_0x2e608c);})[_0xa09a('0x27')](function(_0x878b00){_0x2cdf10=_0x878b00;return getTicket(_0x8d0052,_0xe84a8,_0x2cdf10,_0x9f80d0,_0x5a405c,_0x9f80d0['Fields'],_0x2e608c,'outbound');})['then'](function(_0x4493fe){_0x2c4199=_0x4493fe;logger['info']('[OUTBOUND]\x20Ticket\x20%s\x20created.',_0x2c4199['id']);logger['info'](_0xa09a('0x79'),_0x2c4199['id'],_0x5856c3[_0xa09a('0x55')],_0x8d0052[_0xa09a('0x3f')]);switch(_0x8d0052[_0xa09a('0x3f')]){case _0xa09a('0x6c'):emit(util[_0xa09a('0x46')](_0xa09a('0x6e'),_0x5856c3['name']),_0xa09a('0x6d'),{'recordId':_0x2c4199['id']});break;case _0xa09a('0x7a'):emit(util[_0xa09a('0x46')](_0xa09a('0x6e'),_0x5856c3['name']),_0xa09a('0x6f'),{'uri':util[_0xa09a('0x46')](_0xa09a('0x70'),_0x2e608c[_0xa09a('0x71')],_0x2c4199['id'])});break;default:logger['error'](_0xa09a('0x75'),_0xa09a('0x7b'));}})[_0xa09a('0x7c')](function(_0x239f8e){logger[_0xa09a('0x72')](_0xa09a('0x75'),_0x239f8e);});};exports['unmanaged']=function(_0x55f2d1,_0xe7c8ea,_0x1fac63,_0x2c31c9,_0x22d902,_0x44a5d5){var _0x4d4789,_0x4f3e29,_0x284a48,_0x2fca0c;_0x44a5d5[_0xa09a('0x60')]=intUtil[_0xa09a('0x7d')](_0x44a5d5[_0xa09a('0x60')]);_0x44a5d5['remoteUri']=intUtil['stripTrailingSlash'](_0x44a5d5['remoteUri']);if(_0x22d902&&_0x22d902['monitor_format']){logger[_0xa09a('0x20')]('['+_0xe7c8ea[_0xa09a('0x7e')][_0xa09a('0x7f')]()+']',_0xa09a('0x63'));_0xe7c8ea[_0xa09a('0x64')]=util[_0xa09a('0x46')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x44a5d5[_0xa09a('0x60')],_0xe7c8ea[_0xa09a('0x65')],md5(_0xe7c8ea['uniqueid']));}else{_0xe7c8ea[_0xa09a('0x64')]='';}return getConnection(_0x44a5d5)['then'](function(_0x55498e){_0x2fca0c=_0x55498e;if(!_[_0xa09a('0x23')](_0x2c31c9)){return getUser(_0x44a5d5,_0x2c31c9[_0xa09a('0x55')],_0x2fca0c);}else{return getUser(_0x44a5d5,null,_0x2fca0c);}})['then'](function(_0x144398){_0x4d4789=_0x144398;return getEndUser(_0x44a5d5,_0x1fac63,_0xe7c8ea[_0xa09a('0x66')],_0xe7c8ea[_0xa09a('0x67')],_0x2fca0c);})[_0xa09a('0x27')](function(_0x49ea5f){_0x4f3e29=_0x49ea5f;return getTicket(_0x44a5d5,_0x4d4789,_0x4f3e29,_0x1fac63,_0xe7c8ea,_0x1fac63['Fields'],_0x2fca0c);})['then'](function(_0x6f1f87){_0x284a48=_0x6f1f87;logger['info']('['+_0xe7c8ea[_0xa09a('0x7e')][_0xa09a('0x7f')]()+_0xa09a('0x80'),_0x284a48['id']);logger[_0xa09a('0x20')]('['+_0xe7c8ea[_0xa09a('0x7e')]['toUpperCase']()+_0xa09a('0x81'),_0x44a5d5['type']);})[_0xa09a('0x7c')](function(_0x5a5926){logger['error']('['+_0xe7c8ea['lastevent'][_0xa09a('0x7f')]()+']',_0x5a5926);});};