70b841461106f979198c5275102ad2f169971b17
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0xcd0b=['contact','lead','WhoId','account','ContactId','AccountId','leadId','info','Association\x20between\x20Case\x20and\x20Lead\x20skipped','create','isNil','validateEmail','sobject','User','find','execute','then','length','resolve','Name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','identity','user_id','display_name','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','moduleSearch','contact_lead','cloneDeep','additionalSearchContact','merge','$or','additionalSearchLead','Lead','account_contact_lead','additionalSearchAccount','Account','Contact','Phone','attributes','Enduser\x20(%s)\x20with\x20phone\x20%s\x20found','moduleCreate','<unknown>','format','Caller\x20-\x20%s','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Company','upperFirst','forEach','string','picklist','idField','content','variable','variableName','toString','type','Variable','name','toLowerCase','password','concat','Connection','remoteUri','https://login.salesforce.com','clientId','clientSecret','login','username','Connection\x20established.','serverUrl','stripTrailingSlash','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','email','calleridname','calleridnum','queue','[QUEUE]\x20Ticket\x20%s\x20created','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:salesforce:display','trigger:browser:url','%s/%s/e','error','[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','[OUTBOUND]\x20Ticket\x20%s\x20created.','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','newTab','instanceUrl','Salesforce\x20account\x20type\x20not\x20recognized','unmanaged','monitor_format','lastevent','toUpperCase',']\x20Ticket\x20%s\x20created.','lodash','request-promise','moment','bluebird','md5','jsforce','util','ioredis','./util','salesforce','redis','defaults','socket.io-emitter','emit','assign','getString','Subjects','Descriptions','ticketType','Task','utc','IsReminderSet','IsRecurrence','endUserType'];(function(_0x25b938,_0x506d94){var _0x19057e=function(_0x5b769c){while(--_0x5b769c){_0x25b938['push'](_0x25b938['shift']());}};_0x19057e(++_0x506d94);}(_0xcd0b,0x67));var _0xbcd0=function(_0x206915,_0x5d88cf){_0x206915=_0x206915-0x0;var _0x446548=_0xcd0b[_0x206915];return _0x446548;};'use strict';var _=require(_0xbcd0('0x0'));var rp=require(_0xbcd0('0x1'));var moment=require(_0xbcd0('0x2'));var BPromise=require(_0xbcd0('0x3'));var md5=require(_0xbcd0('0x4'));var jsforce=require(_0xbcd0('0x5'));var util=require(_0xbcd0('0x6'));var Redis=require(_0xbcd0('0x7'));var intUtil=require(_0xbcd0('0x8'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xbcd0('0x9'));config[_0xbcd0('0xa')]=_[_0xbcd0('0xb')](config[_0xbcd0('0xa')],{'host':'localhost','port':0x18eb});var io=require(_0xbcd0('0xc'))(new Redis(config[_0xbcd0('0xa')]));function emit(_0x5b5bcd,_0x174d78,_0xc48afe){io['to'](_0x5b5bcd)[_0xbcd0('0xd')](_0x174d78,_0xc48afe);}function getTicket(_0x1eda37,_0x78dff9,_0x24516c,_0x10b195,_0x503b8e,_0x319030,_0x6767df,_0x55a682){var _0x2f06ea=Object[_0xbcd0('0xe')]({},{'OwnerId':_0x78dff9['id'],'Subject':intUtil[_0xbcd0('0xf')](_0x10b195[_0xbcd0('0x10')],_0x503b8e,'\x20'),'Description':intUtil['getString'](_0x10b195[_0xbcd0('0x11')],_0x503b8e,'\x0a')},getCustomFields(_0x319030,_0x503b8e));if(_0x24516c){if(_0x10b195[_0xbcd0('0x12')]===_0xbcd0('0x13')){_0x2f06ea['ActivityDate']=moment[_0xbcd0('0x14')]();_0x2f06ea[_0xbcd0('0x15')]=![];_0x2f06ea[_0xbcd0('0x16')]=![];if(_0x24516c[_0xbcd0('0x17')]===_0xbcd0('0x18')||_0x24516c[_0xbcd0('0x17')]===_0xbcd0('0x19')){_0x2f06ea[_0xbcd0('0x1a')]=_0x24516c['id'];}else if(_0x24516c[_0xbcd0('0x17')]===_0xbcd0('0x1b')){_0x2f06ea['WhatId']=_0x24516c['id'];}}else if(_0x10b195[_0xbcd0('0x12')]==='Case'){if(_0x24516c['endUserType']===_0xbcd0('0x18')){_0x2f06ea[_0xbcd0('0x1c')]=_0x24516c['id'];}else if(_0x24516c['endUserType']===_0xbcd0('0x1b')){_0x2f06ea[_0xbcd0('0x1d')]=_0x24516c['id'];}else if(_0x24516c[_0xbcd0('0x17')]===_0xbcd0('0x19')&&_0x10b195[_0xbcd0('0x1e')]){_0x2f06ea[_0x10b195[_0xbcd0('0x1e')]]=_0x24516c['id'];}else{logger[_0xbcd0('0x1f')](_0xbcd0('0x20'));}}}return _0x6767df['sobject'](_0x10b195[_0xbcd0('0x12')])[_0xbcd0('0x21')](_0x2f06ea);}function getUser(_0x4c6432,_0x164d35,_0x1233ae){if(!_[_0xbcd0('0x22')](_0x164d35)&&intUtil[_0xbcd0('0x23')](_0x164d35)){var _0xfadbcb={'Email':_0x164d35};var _0x5b7e6e={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x1233ae[_0xbcd0('0x24')](_0xbcd0('0x25'))[_0xbcd0('0x26')](_0xfadbcb,_0x5b7e6e)[_0xbcd0('0x27')]()[_0xbcd0('0x28')](function(_0x58e1ee){if(_0x58e1ee[_0xbcd0('0x29')]){var _0x1c4734=_[_0xbcd0('0x26')](_0x58e1ee,function(_0x296b79){return _0x296b79['Email']===_0x164d35;});if(_0x1c4734){logger[_0xbcd0('0x1f')]('Agent\x20%s\x20found.',_0x164d35);return BPromise[_0xbcd0('0x2a')]({'id':_0x1c4734['Id'],'name':_0x1c4734[_0xbcd0('0x2b')]});}}else{logger[_0xbcd0('0x1f')](_0xbcd0('0x2c'),_0x164d35);return _0x1233ae[_0xbcd0('0x2d')]()[_0xbcd0('0x28')](function(_0x51df40){return BPromise[_0xbcd0('0x2a')]({'id':_0x51df40[_0xbcd0('0x2e')],'name':_0x51df40[_0xbcd0('0x2f')]});});}});}else{logger['info'](_0xbcd0('0x2c'),_0x164d35);return _0x1233ae['identity']()[_0xbcd0('0x28')](function(_0x1d7eec){return BPromise[_0xbcd0('0x2a')]({'id':_0x1d7eec[_0xbcd0('0x2e')],'name':_0x1d7eec[_0xbcd0('0x2f')]});});}}function getEndUser(_0x215f87,_0x1b55dc,_0x1560f0,_0x4301f3,_0x31be31){var _0x894a8f={'$or':{'Phone':_0x4301f3}};var _0x3f3cb5={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0xbcd0('0x2a')]()[_0xbcd0('0x28')](function(){logger[_0xbcd0('0x1f')](_0xbcd0('0x30'),_0x4301f3,_0x1b55dc[_0xbcd0('0x31')]);switch(_0x1b55dc[_0xbcd0('0x31')]){case _0xbcd0('0x32'):var _0x2670ca=_[_0xbcd0('0x33')](_0x894a8f);if(_0x1b55dc[_0xbcd0('0x34')]){var _0x5773f9={};_0x5773f9[_0x1b55dc[_0xbcd0('0x34')]]=_0x4301f3;_[_0xbcd0('0x35')](_0x2670ca[_0xbcd0('0x36')],_0x5773f9);}return _0x31be31[_0xbcd0('0x24')]('Contact')[_0xbcd0('0x26')](_0x2670ca,_0x3f3cb5)[_0xbcd0('0x27')]()['then'](function(_0x4535d6){if(_0x4535d6&&_0x4535d6[_0xbcd0('0x29')]){return _0x4535d6;}else{var _0x1a8c85=_['cloneDeep'](_0x894a8f);if(_0x1b55dc[_0xbcd0('0x37')]){var _0x21f730={};_0x21f730[_0x1b55dc[_0xbcd0('0x37')]]=_0x4301f3;_['merge'](_0x1a8c85[_0xbcd0('0x36')],_0x21f730);}return _0x31be31[_0xbcd0('0x24')](_0xbcd0('0x38'))['find'](_0x1a8c85,_0x3f3cb5);}});case _0xbcd0('0x39'):var _0x9847db=_[_0xbcd0('0x33')](_0x894a8f);if(_0x1b55dc[_0xbcd0('0x3a')]){var _0x5773f9={};_0x5773f9[_0x1b55dc[_0xbcd0('0x3a')]]=_0x4301f3;_[_0xbcd0('0x35')](_0x9847db[_0xbcd0('0x36')],_0x5773f9);}return _0x31be31[_0xbcd0('0x24')](_0xbcd0('0x3b'))[_0xbcd0('0x26')](_0x9847db,_0x3f3cb5)[_0xbcd0('0x27')]()[_0xbcd0('0x28')](function(_0x230090){if(_0x230090&&_0x230090['length']){return _0x230090;}else{var _0x178a22=_[_0xbcd0('0x33')](_0x894a8f);if(_0x1b55dc['additionalSearchContact']){var _0x4a42d8={};_0x4a42d8[_0x1b55dc[_0xbcd0('0x34')]]=_0x4301f3;_[_0xbcd0('0x35')](_0x178a22[_0xbcd0('0x36')],_0x4a42d8);}return _0x31be31[_0xbcd0('0x24')](_0xbcd0('0x3c'))[_0xbcd0('0x26')](_0x178a22,_0x3f3cb5)[_0xbcd0('0x28')](function(_0x5cc89f){if(_0x5cc89f&&_0x5cc89f[_0xbcd0('0x29')]){return _0x5cc89f;}else{var _0x42aeb8=_[_0xbcd0('0x33')](_0x894a8f);if(_0x1b55dc[_0xbcd0('0x37')]){var _0x3bc3e2={};_0x3bc3e2[_0x1b55dc[_0xbcd0('0x37')]]=_0x4301f3;_[_0xbcd0('0x35')](_0x42aeb8[_0xbcd0('0x36')],_0x3bc3e2);}return _0x31be31[_0xbcd0('0x24')]('Lead')[_0xbcd0('0x26')](_0x42aeb8,_0x3f3cb5);}});}});case _0xbcd0('0x18'):var _0x2670ca=_[_0xbcd0('0x33')](_0x894a8f);if(_0x1b55dc[_0xbcd0('0x34')]){var _0x5773f9={};_0x5773f9[_0x1b55dc[_0xbcd0('0x34')]]=_0x4301f3;_[_0xbcd0('0x35')](_0x2670ca['$or'],_0x5773f9);}return _0x31be31[_0xbcd0('0x24')](_0xbcd0('0x3c'))[_0xbcd0('0x26')](_0x2670ca,_0x3f3cb5)[_0xbcd0('0x27')]();case _0xbcd0('0x19'):var _0x3132f0=_['cloneDeep'](_0x894a8f);if(_0x1b55dc[_0xbcd0('0x37')]){var _0x5773f9={};_0x5773f9[_0x1b55dc[_0xbcd0('0x37')]]=_0x4301f3;_['merge'](_0x3132f0[_0xbcd0('0x36')],_0x5773f9);}return _0x31be31[_0xbcd0('0x24')](_0xbcd0('0x38'))[_0xbcd0('0x26')](_0x3132f0,_0x3f3cb5);case'account':var _0x9847db=_[_0xbcd0('0x33')](_0x894a8f);if(_0x1b55dc[_0xbcd0('0x3a')]){var _0x5773f9={};_0x5773f9[_0x1b55dc[_0xbcd0('0x3a')]]=_0x4301f3;_['merge'](_0x9847db[_0xbcd0('0x36')],_0x5773f9);}return _0x31be31['sobject'](_0xbcd0('0x3b'))[_0xbcd0('0x26')](_0x9847db,_0x3f3cb5);default:return null;}})['then'](function(_0x12e0f9){if(_0x12e0f9&&_0x12e0f9[_0xbcd0('0x29')]){var _0x40271d=_['first'](_0x12e0f9);if(_0x40271d){return BPromise[_0xbcd0('0x2a')]({'id':_0x40271d['Id'],'name':_0x40271d[_0xbcd0('0x2b')],'phone':_0x40271d[_0xbcd0('0x3d')],'endUserType':_0x40271d[_0xbcd0('0x3e')]['type']['toLowerCase']()});}}})[_0xbcd0('0x28')](function(_0x4d6cc4){if(_0x4d6cc4){logger[_0xbcd0('0x1f')](_0xbcd0('0x3f'),_0x4d6cc4[_0xbcd0('0x17')],_0x4301f3);return BPromise[_0xbcd0('0x2a')](_0x4d6cc4);}else{logger[_0xbcd0('0x1f')]('Enduser\x20with\x20phone\x20%s\x20not\x20found',_0x4301f3);var _0xf422e5={'Phone':_0x4301f3};if(_0x1b55dc[_0xbcd0('0x40')]){if(_0x1b55dc[_0xbcd0('0x40')]===_0xbcd0('0x18')){logger[_0xbcd0('0x1f')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x4301f3,_0x1b55dc[_0xbcd0('0x40')]);_0xf422e5['LastName']=_0x1560f0!==_0xbcd0('0x41')?_0x1560f0:util[_0xbcd0('0x42')](_0xbcd0('0x43'),_0x4301f3);}else if(_0x1b55dc[_0xbcd0('0x40')]===_0xbcd0('0x19')){logger[_0xbcd0('0x1f')](_0xbcd0('0x44'),_0x4301f3,_0x1b55dc[_0xbcd0('0x40')]);_0xf422e5['LastName']=_0x1560f0!==_0xbcd0('0x41')?_0x1560f0:util['format']('Caller\x20-\x20%s',_0x4301f3);_0xf422e5[_0xbcd0('0x45')]='No\x20Company';}else if(_0x1b55dc[_0xbcd0('0x40')]===_0xbcd0('0x1b')){logger[_0xbcd0('0x1f')](_0xbcd0('0x44'),_0x4301f3,_0x1b55dc[_0xbcd0('0x40')]);_0xf422e5['Name']=_0x1560f0!==_0xbcd0('0x41')?_0x1560f0:util[_0xbcd0('0x42')]('Caller\x20-\x20%s',_0x4301f3);}else{return null;}}return _0x31be31[_0xbcd0('0x24')](_[_0xbcd0('0x46')](_0x1b55dc[_0xbcd0('0x40')]))['create'](_0xf422e5)[_0xbcd0('0x28')](function(_0x2a11d3){return BPromise['resolve']({'id':_0x2a11d3['id'],'endUserType':_0x1b55dc[_0xbcd0('0x40')]});});}});}function getCustomFields(_0x2d2b5e,_0x245337){var _0x50d5d5={};if(_0x2d2b5e[_0xbcd0('0x29')]>0x0){_[_0xbcd0('0x47')](_0x2d2b5e,function(_0x3d92d8){if(_['includes']([_0xbcd0('0x48'),_0xbcd0('0x49')],_0x3d92d8['type'])&&_0x3d92d8[_0xbcd0('0x4a')]){_0x50d5d5[_0x3d92d8[_0xbcd0('0x4a')]]=_0x3d92d8[_0xbcd0('0x4b')]['toString']();}else if(_0x3d92d8['type']===_0xbcd0('0x4c')&&_0x3d92d8['variableName']&&_0x3d92d8[_0xbcd0('0x4a')]){_0x245337[_0x3d92d8[_0xbcd0('0x4d')]]&&(_0x50d5d5[_0x3d92d8[_0xbcd0('0x4a')]]=_0x245337[_0x3d92d8['variableName']][_0xbcd0('0x4e')]());}else if(_0x3d92d8[_0xbcd0('0x4f')]==='customVariable'&&_0x3d92d8[_0xbcd0('0x50')]&&_0x3d92d8[_0xbcd0('0x50')]['name']&&_0x3d92d8[_0xbcd0('0x4a')]){_0x245337[_0x3d92d8['Variable'][_0xbcd0('0x51')][_0xbcd0('0x52')]()]&&(_0x50d5d5[_0x3d92d8[_0xbcd0('0x4a')]]=_0x245337[_0x3d92d8[_0xbcd0('0x50')][_0xbcd0('0x51')][_0xbcd0('0x52')]()][_0xbcd0('0x4e')]());}});}return _0x50d5d5;}function getConnection(_0x445cc5){var _0xe58e93=_0x445cc5[_0xbcd0('0x53')][_0xbcd0('0x54')](_0x445cc5['securityToken']);var _0x21f45e=new jsforce[(_0xbcd0('0x55'))]({'oauth2':{'loginUrl':_0x445cc5[_0xbcd0('0x56')]||_0xbcd0('0x57'),'clientId':_0x445cc5[_0xbcd0('0x58')],'clientSecret':_0x445cc5[_0xbcd0('0x59')]}});return _0x21f45e[_0xbcd0('0x5a')](_0x445cc5[_0xbcd0('0x5b')],_0xe58e93)[_0xbcd0('0x28')](function(){logger[_0xbcd0('0x1f')](_0xbcd0('0x5c'));return _0x21f45e;});}exports['queue']=function(_0x24c3e9,_0x30f261,_0x44cc82,_0x25f38a,_0xd7e81d,_0x40bb07){var _0x32d65f,_0x5e06ee,_0x5cec7b,_0x3e0c09;_0x40bb07[_0xbcd0('0x5d')]=intUtil[_0xbcd0('0x5e')](_0x40bb07[_0xbcd0('0x5d')]);_0x40bb07[_0xbcd0('0x56')]=intUtil['stripTrailingSlash'](_0x40bb07['remoteUri']);if(_0xd7e81d&&_0xd7e81d['monitor_format']){logger[_0xbcd0('0x1f')](_0xbcd0('0x5f'),_0xbcd0('0x60'));_0x30f261['recordingURL']=util['format'](_0xbcd0('0x61'),_0x40bb07[_0xbcd0('0x5d')],_0x30f261[_0xbcd0('0x62')],md5(_0x30f261[_0xbcd0('0x62')]));}else{_0x30f261[_0xbcd0('0x63')]='';}return getConnection(_0x40bb07)[_0xbcd0('0x28')](function(_0x58afbc){_0x3e0c09=_0x58afbc;return getUser(_0x40bb07,_0x25f38a[_0xbcd0('0x64')],_0x3e0c09);})[_0xbcd0('0x28')](function(_0x534d24){_0x32d65f=_0x534d24;return getEndUser(_0x40bb07,_0x44cc82,_0x30f261[_0xbcd0('0x65')],_0x30f261[_0xbcd0('0x66')],_0x3e0c09);})['then'](function(_0x4e1952){_0x5e06ee=_0x4e1952;return getTicket(_0x40bb07,_0x32d65f,_0x5e06ee,_0x44cc82,_0x30f261,_0x44cc82['Fields'],_0x3e0c09,_0xbcd0('0x67'));})[_0xbcd0('0x28')](function(_0x39f891){_0x5cec7b=_0x39f891;logger['info'](_0xbcd0('0x68'),_0x5cec7b['id']);logger['info'](_0xbcd0('0x69'),_0x5cec7b['id'],_0x25f38a['name'],_0x40bb07[_0xbcd0('0x4f')]);switch(_0x40bb07[_0xbcd0('0x4f')]){case _0xbcd0('0x6a'):emit(util[_0xbcd0('0x42')](_0xbcd0('0x6b'),_0x25f38a[_0xbcd0('0x51')]),_0xbcd0('0x6c'),{'recordId':_0x5cec7b['id']});break;case'newTab':emit(util[_0xbcd0('0x42')](_0xbcd0('0x6b'),_0x25f38a[_0xbcd0('0x51')]),_0xbcd0('0x6d'),{'uri':util[_0xbcd0('0x42')](_0xbcd0('0x6e'),_0x3e0c09['instanceUrl'],_0x5cec7b['id'])});break;default:logger[_0xbcd0('0x6f')](_0xbcd0('0x70'));}})['catch'](function(_0x25a211){logger[_0xbcd0('0x6f')](_0xbcd0('0x5f'),_0x25a211);});};exports['outbound']=function(_0x43caaa,_0x7d3351,_0x594428,_0x29ecc1,_0xaecad9,_0x4d08f5,_0x518b2b){var _0x56fbf6,_0x4abadb,_0x59cbf8,_0x94cba1;_0x4d08f5['serverUrl']=intUtil[_0xbcd0('0x5e')](_0x4d08f5[_0xbcd0('0x5d')]);_0x4d08f5[_0xbcd0('0x56')]=intUtil['stripTrailingSlash'](_0x4d08f5[_0xbcd0('0x56')]);if(_0x518b2b&&_0x518b2b[_0xbcd0('0x71')]&&_0x518b2b['recordingFormat']!=='none'){logger[_0xbcd0('0x1f')](_0xbcd0('0x72'),'Recording\x20is\x20enabled!');_0x7d3351[_0xbcd0('0x63')]=util[_0xbcd0('0x42')](_0xbcd0('0x61'),_0x4d08f5[_0xbcd0('0x5d')],_0x7d3351[_0xbcd0('0x62')],md5(_0x7d3351['uniqueid']));}return getConnection(_0x4d08f5)[_0xbcd0('0x28')](function(_0x4e49b8){_0x94cba1=_0x4e49b8;return getUser(_0x4d08f5,_0x29ecc1[_0xbcd0('0x64')],_0x94cba1);})[_0xbcd0('0x28')](function(_0x4e9da1){_0x56fbf6=_0x4e9da1;return getEndUser(_0x4d08f5,_0x594428,_0x7d3351[_0xbcd0('0x73')],_0x7d3351[_0xbcd0('0x74')],_0x94cba1);})[_0xbcd0('0x28')](function(_0x4867d6){_0x4abadb=_0x4867d6;return getTicket(_0x4d08f5,_0x56fbf6,_0x4abadb,_0x594428,_0x7d3351,_0x594428['Fields'],_0x94cba1,'outbound');})['then'](function(_0x2433bd){_0x59cbf8=_0x2433bd;logger[_0xbcd0('0x1f')](_0xbcd0('0x75'),_0x59cbf8['id']);logger[_0xbcd0('0x1f')](_0xbcd0('0x76'),_0x59cbf8['id'],_0x29ecc1[_0xbcd0('0x51')],_0x4d08f5[_0xbcd0('0x4f')]);switch(_0x4d08f5[_0xbcd0('0x4f')]){case _0xbcd0('0x6a'):emit(util[_0xbcd0('0x42')](_0xbcd0('0x6b'),_0x29ecc1[_0xbcd0('0x51')]),'trigger:salesforce:display',{'recordId':_0x59cbf8['id']});break;case _0xbcd0('0x77'):emit(util[_0xbcd0('0x42')](_0xbcd0('0x6b'),_0x29ecc1[_0xbcd0('0x51')]),'trigger:browser:url',{'uri':util['format'](_0xbcd0('0x6e'),_0x94cba1[_0xbcd0('0x78')],_0x59cbf8['id'])});break;default:logger[_0xbcd0('0x6f')]('[OUTBOUND]',_0xbcd0('0x79'));}})['catch'](function(_0x577be0){logger['error']('[OUTBOUND]',_0x577be0);});};exports[_0xbcd0('0x7a')]=function(_0x151c01,_0x3148ad,_0x9624fd,_0x3afa91,_0x522dd4,_0x98fb47){var _0x11b27b,_0x402fb6,_0xbf0d29,_0x21739a;_0x98fb47['serverUrl']=intUtil[_0xbcd0('0x5e')](_0x98fb47[_0xbcd0('0x5d')]);_0x98fb47[_0xbcd0('0x56')]=intUtil[_0xbcd0('0x5e')](_0x98fb47['remoteUri']);if(_0x522dd4&&_0x522dd4[_0xbcd0('0x7b')]){logger[_0xbcd0('0x1f')]('['+_0x3148ad[_0xbcd0('0x7c')][_0xbcd0('0x7d')]()+']',_0xbcd0('0x60'));_0x3148ad['recordingURL']=util[_0xbcd0('0x42')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x98fb47['serverUrl'],_0x3148ad[_0xbcd0('0x62')],md5(_0x3148ad[_0xbcd0('0x62')]));}else{_0x3148ad[_0xbcd0('0x63')]='';}return getConnection(_0x98fb47)[_0xbcd0('0x28')](function(_0x2a943c){_0x21739a=_0x2a943c;if(!_[_0xbcd0('0x22')](_0x3afa91)){return getUser(_0x98fb47,_0x3afa91[_0xbcd0('0x51')],_0x21739a);}else{return getUser(_0x98fb47,null,_0x21739a);}})[_0xbcd0('0x28')](function(_0x59381b){_0x11b27b=_0x59381b;return getEndUser(_0x98fb47,_0x9624fd,_0x3148ad[_0xbcd0('0x65')],_0x3148ad[_0xbcd0('0x66')],_0x21739a);})[_0xbcd0('0x28')](function(_0x42a671){_0x402fb6=_0x42a671;return getTicket(_0x98fb47,_0x11b27b,_0x402fb6,_0x9624fd,_0x3148ad,_0x9624fd['Fields'],_0x21739a);})[_0xbcd0('0x28')](function(_0x2aba6c){_0xbf0d29=_0x2aba6c;logger[_0xbcd0('0x1f')]('['+_0x3148ad[_0xbcd0('0x7c')]['toUpperCase']()+_0xbcd0('0x7e'),_0xbf0d29['id']);logger[_0xbcd0('0x1f')]('['+_0x3148ad[_0xbcd0('0x7c')][_0xbcd0('0x7d')]()+']\x20Integration\x20account\x20type\x20%s.',_0x98fb47[_0xbcd0('0x4f')]);})['catch'](function(_0x35d5e8){logger[_0xbcd0('0x6f')]('['+_0x3148ad[_0xbcd0('0x7c')]['toUpperCase']()+']',_0x35d5e8);});};