Built motion from commit 753c950e.|2.5.42
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 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id':_0x175399['Id'],'name':_0x175399[_0x5f92('0x27')]});}}else{logger[_0x5f92('0x1d')](_0x5f92('0x28'),_0x17beff);return _0x534346[_0x5f92('0x29')]()[_0x5f92('0x2a')](function(_0x5481bb){return BPromise[_0x5f92('0x26')]({'id':_0x5481bb[_0x5f92('0x2b')],'name':_0x5481bb[_0x5f92('0x2c')]});});}});}else{logger[_0x5f92('0x1d')](_0x5f92('0x28'),_0x17beff);return _0x534346[_0x5f92('0x29')]()[_0x5f92('0x2a')](function(_0x8513a4){return BPromise[_0x5f92('0x26')]({'id':_0x8513a4[_0x5f92('0x2b')],'name':_0x8513a4[_0x5f92('0x2c')]});});}}function getEndUser(_0x2648e6,_0x4e1d1c,_0xa4bcd1,_0x228659,_0x5c33d2){var _0x41e972={'$or':{'Phone':_0x228659}};var _0x2baa16={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0x5f92('0x26')]()['then'](function(){logger['info'](_0x5f92('0x2d'),_0x228659,_0x4e1d1c['moduleSearch']);switch(_0x4e1d1c[_0x5f92('0x2e')]){case _0x5f92('0x2f'):var _0x138a59=_[_0x5f92('0x30')](_0x41e972);if(_0x4e1d1c[_0x5f92('0x31')]){var _0x244410={};_0x244410[_0x4e1d1c[_0x5f92('0x31')]]=_0x228659;_[_0x5f92('0x32')](_0x138a59[_0x5f92('0x33')],_0x244410);}return _0x5c33d2[_0x5f92('0x1f')](_0x5f92('0x34'))[_0x5f92('0x23')](_0x138a59,_0x2baa16)[_0x5f92('0x35')]()['then'](function(_0x56b97f){if(_0x56b97f&&_0x56b97f[_0x5f92('0x36')]){return _0x56b97f;}else{var _0x42dc31=_['cloneDeep'](_0x41e972);if(_0x4e1d1c[_0x5f92('0x37')]){var _0x94a480={};_0x94a480[_0x4e1d1c[_0x5f92('0x37')]]=_0x228659;_[_0x5f92('0x32')](_0x42dc31[_0x5f92('0x33')],_0x94a480);}return _0x5c33d2['sobject'](_0x5f92('0x38'))[_0x5f92('0x23')](_0x42dc31,_0x2baa16);}});case _0x5f92('0x39'):var _0x4ee326=_[_0x5f92('0x30')](_0x41e972);if(_0x4e1d1c[_0x5f92('0x3a')]){var _0x244410={};_0x244410[_0x4e1d1c['additionalSearchAccount']]=_0x228659;_[_0x5f92('0x32')](_0x4ee326[_0x5f92('0x33')],_0x244410);}return _0x5c33d2[_0x5f92('0x1f')](_0x5f92('0x3b'))[_0x5f92('0x23')](_0x4ee326,_0x2baa16)[_0x5f92('0x35')]()[_0x5f92('0x2a')](function(_0x31dd57){if(_0x31dd57&&_0x31dd57[_0x5f92('0x36')]){return _0x31dd57;}else{var _0x7a595d=_[_0x5f92('0x30')](_0x41e972);if(_0x4e1d1c[_0x5f92('0x31')]){var _0x591383={};_0x591383[_0x4e1d1c[_0x5f92('0x31')]]=_0x228659;_[_0x5f92('0x32')](_0x7a595d[_0x5f92('0x33')],_0x591383);}return _0x5c33d2[_0x5f92('0x1f')]('Contact')[_0x5f92('0x23')](_0x7a595d,_0x2baa16)['then'](function(_0x1bf378){if(_0x1bf378&&_0x1bf378['length']){return _0x1bf378;}else{var _0x3acff1=_[_0x5f92('0x30')](_0x41e972);if(_0x4e1d1c['additionalSearchLead']){var _0x49963e={};_0x49963e[_0x4e1d1c[_0x5f92('0x37')]]=_0x228659;_[_0x5f92('0x32')](_0x3acff1[_0x5f92('0x33')],_0x49963e);}return _0x5c33d2[_0x5f92('0x1f')]('Lead')[_0x5f92('0x23')](_0x3acff1,_0x2baa16);}});}});case _0x5f92('0x1a'):var _0x138a59=_[_0x5f92('0x30')](_0x41e972);if(_0x4e1d1c[_0x5f92('0x31')]){var _0x244410={};_0x244410[_0x4e1d1c['additionalSearchContact']]=_0x228659;_[_0x5f92('0x32')](_0x138a59[_0x5f92('0x33')],_0x244410);}return _0x5c33d2[_0x5f92('0x1f')](_0x5f92('0x34'))[_0x5f92('0x23')](_0x138a59,_0x2baa16)[_0x5f92('0x35')]();case _0x5f92('0x15'):var _0x2a43a8=_[_0x5f92('0x30')](_0x41e972);if(_0x4e1d1c[_0x5f92('0x37')]){var _0x244410={};_0x244410[_0x4e1d1c['additionalSearchLead']]=_0x228659;_[_0x5f92('0x32')](_0x2a43a8['$or'],_0x244410);}return _0x5c33d2[_0x5f92('0x1f')](_0x5f92('0x38'))[_0x5f92('0x23')](_0x2a43a8,_0x2baa16);case'account':var _0x4ee326=_['cloneDeep'](_0x41e972);if(_0x4e1d1c[_0x5f92('0x3a')]){var _0x244410={};_0x244410[_0x4e1d1c['additionalSearchAccount']]=_0x228659;_[_0x5f92('0x32')](_0x4ee326[_0x5f92('0x33')],_0x244410);}return _0x5c33d2[_0x5f92('0x1f')](_0x5f92('0x3b'))[_0x5f92('0x23')](_0x4ee326,_0x2baa16);default:return null;}})[_0x5f92('0x2a')](function(_0x3e5806){if(_0x3e5806&&_0x3e5806['length']){var _0x5a2160=_[_0x5f92('0x3c')](_0x3e5806);if(_0x5a2160){return BPromise[_0x5f92('0x26')]({'id':_0x5a2160['Id'],'name':_0x5a2160['Name'],'phone':_0x5a2160['Phone'],'endUserType':_0x5a2160[_0x5f92('0x3d')][_0x5f92('0x3e')][_0x5f92('0x3f')]()});}}})['then'](function(_0x594372){if(_0x594372){logger[_0x5f92('0x1d')](_0x5f92('0x40'),_0x594372[_0x5f92('0x19')],_0x228659);return BPromise[_0x5f92('0x26')](_0x594372);}else{logger['info'](_0x5f92('0x41'),_0x228659);var _0x253db4={'Phone':_0x228659};if(_0x4e1d1c['moduleCreate']){if(_0x4e1d1c[_0x5f92('0x42')]==='contact'){logger['info']('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x228659,_0x4e1d1c[_0x5f92('0x42')]);_0x253db4[_0x5f92('0x43')]=_0xa4bcd1!=='<unknown>'?_0xa4bcd1:util[_0x5f92('0x44')](_0x5f92('0x45'),_0x228659);}else if(_0x4e1d1c[_0x5f92('0x42')]==='lead'){logger['info'](_0x5f92('0x46'),_0x228659,_0x4e1d1c[_0x5f92('0x42')]);_0x253db4[_0x5f92('0x43')]=_0xa4bcd1!==_0x5f92('0x47')?_0xa4bcd1:util[_0x5f92('0x44')]('Caller\x20-\x20%s',_0x228659);_0x253db4['Company']='No\x20Company';}else if(_0x4e1d1c[_0x5f92('0x42')]==='account'){logger[_0x5f92('0x1d')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x228659,_0x4e1d1c[_0x5f92('0x42')]);_0x253db4[_0x5f92('0x27')]=_0xa4bcd1!==_0x5f92('0x47')?_0xa4bcd1:util[_0x5f92('0x44')](_0x5f92('0x45'),_0x228659);}else{return null;}}return _0x5c33d2[_0x5f92('0x1f')](_[_0x5f92('0x48')](_0x4e1d1c[_0x5f92('0x42')]))[_0x5f92('0x49')](_0x253db4)[_0x5f92('0x2a')](function(_0x2e5509){return BPromise['resolve']({'id':_0x2e5509['id'],'endUserType':_0x4e1d1c[_0x5f92('0x42')]});});}});}function getCustomFields(_0x5921f2,_0x11195b){var _0x2efa13={};if(_0x5921f2[_0x5f92('0x36')]>0x0){_['forEach'](_0x5921f2,function(_0x4ea712){if(_[_0x5f92('0x4a')]([_0x5f92('0x4b'),'picklist'],_0x4ea712[_0x5f92('0x3e')])&&_0x4ea712[_0x5f92('0x4c')]){_0x2efa13[_0x4ea712[_0x5f92('0x4c')]]=_0x4ea712[_0x5f92('0x4d')][_0x5f92('0x4e')]();}else if(_0x4ea712[_0x5f92('0x3e')]==='variable'&&_0x4ea712['variableName']&&_0x4ea712[_0x5f92('0x4c')]){_0x11195b[_0x4ea712[_0x5f92('0x4f')]]&&(_0x2efa13[_0x4ea712[_0x5f92('0x4c')]]=_0x11195b[_0x4ea712[_0x5f92('0x4f')]][_0x5f92('0x4e')]());}else if(_0x4ea712['type']==='customVariable'&&_0x4ea712['Variable']&&_0x4ea712[_0x5f92('0x50')][_0x5f92('0x51')]&&_0x4ea712[_0x5f92('0x4c')]){_0x11195b[_0x4ea712[_0x5f92('0x50')][_0x5f92('0x51')]['toLowerCase']()]&&(_0x2efa13[_0x4ea712[_0x5f92('0x4c')]]=_0x11195b[_0x4ea712[_0x5f92('0x50')][_0x5f92('0x51')][_0x5f92('0x3f')]()]['toString']());}});}return _0x2efa13;}function getConnection(_0x25ee1a){var _0x1a2f91=_0x25ee1a[_0x5f92('0x52')][_0x5f92('0x53')](_0x25ee1a[_0x5f92('0x54')]);var _0x1219fa=new jsforce['Connection']({'oauth2':{'loginUrl':_0x25ee1a[_0x5f92('0x55')]||'https://login.salesforce.com','clientId':_0x25ee1a[_0x5f92('0x56')],'clientSecret':_0x25ee1a[_0x5f92('0x57')]}});return _0x1219fa[_0x5f92('0x58')](_0x25ee1a['username'],_0x1a2f91)[_0x5f92('0x2a')](function(){logger[_0x5f92('0x1d')](_0x5f92('0x59'));return _0x1219fa;});}exports[_0x5f92('0x5a')]=function(_0x5e97fd,_0x6b2d34,_0x971a15,_0x490643,_0x12b47b,_0x124a7d){var _0x285798,_0x1d1f24,_0x268d87,_0x4a3e5c;_0x124a7d[_0x5f92('0x5b')]=intUtil['stripTrailingSlash'](_0x124a7d['serverUrl']);_0x124a7d[_0x5f92('0x55')]=intUtil[_0x5f92('0x5c')](_0x124a7d['remoteUri']);if(_0x12b47b&&_0x12b47b['monitor_format']){logger[_0x5f92('0x1d')](_0x5f92('0x5d'),_0x5f92('0x5e'));_0x6b2d34['recordingURL']=util[_0x5f92('0x44')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x124a7d[_0x5f92('0x5b')],_0x6b2d34[_0x5f92('0x5f')],md5(_0x6b2d34[_0x5f92('0x5f')]));}else{_0x6b2d34['recordingURL']='';}return getConnection(_0x124a7d)[_0x5f92('0x2a')](function(_0x336492){_0x4a3e5c=_0x336492;return getUser(_0x124a7d,_0x490643[_0x5f92('0x60')],_0x4a3e5c);})[_0x5f92('0x2a')](function(_0x2e430f){_0x285798=_0x2e430f;return getEndUser(_0x124a7d,_0x971a15,_0x6b2d34['calleridname'],_0x6b2d34[_0x5f92('0x61')],_0x4a3e5c);})[_0x5f92('0x2a')](function(_0x1ecd2c){_0x1d1f24=_0x1ecd2c;return getTicket(_0x124a7d,_0x285798,_0x1d1f24,_0x971a15,_0x6b2d34,_0x971a15[_0x5f92('0x62')],_0x4a3e5c,_0x5f92('0x5a'));})[_0x5f92('0x2a')](function(_0x291689){_0x268d87=_0x291689;logger[_0x5f92('0x1d')](_0x5f92('0x63'),_0x268d87['id']);logger[_0x5f92('0x1d')]('[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.',_0x268d87['id'],_0x490643[_0x5f92('0x51')],_0x124a7d[_0x5f92('0x3e')]);switch(_0x124a7d['type']){case _0x5f92('0x64'):emit(util[_0x5f92('0x44')](_0x5f92('0x65'),_0x490643[_0x5f92('0x51')]),_0x5f92('0x66'),{'recordId':_0x268d87['id']});break;case'newTab':emit(util[_0x5f92('0x44')]('user:%s',_0x490643[_0x5f92('0x51')]),_0x5f92('0x67'),{'uri':util[_0x5f92('0x44')](_0x5f92('0x68'),_0x4a3e5c[_0x5f92('0x69')],_0x268d87['id'])});break;default:logger[_0x5f92('0x6a')](_0x5f92('0x6b'));}})[_0x5f92('0x6c')](function(_0x479453){logger[_0x5f92('0x6a')](_0x5f92('0x5d'),_0x479453);});};exports[_0x5f92('0x6d')]=function(_0x592bb0,_0x7eedde,_0x16bb1f,_0x458aeb,_0x4e2172,_0x233662,_0x34542d){var _0x593ca2,_0xe04949,_0x1f398f,_0x97564;_0x233662[_0x5f92('0x5b')]=intUtil[_0x5f92('0x5c')](_0x233662[_0x5f92('0x5b')]);_0x233662[_0x5f92('0x55')]=intUtil['stripTrailingSlash'](_0x233662[_0x5f92('0x55')]);if(_0x34542d&&_0x34542d[_0x5f92('0x6e')]&&_0x34542d['recordingFormat']!=='none'){logger[_0x5f92('0x1d')](_0x5f92('0x6f'),_0x5f92('0x5e'));_0x7eedde[_0x5f92('0x70')]=util[_0x5f92('0x44')](_0x5f92('0x71'),_0x233662['serverUrl'],_0x7eedde['uniqueid'],md5(_0x7eedde[_0x5f92('0x5f')]));}return getConnection(_0x233662)[_0x5f92('0x2a')](function(_0x223fb5){_0x97564=_0x223fb5;return getUser(_0x233662,_0x458aeb[_0x5f92('0x60')],_0x97564);})['then'](function(_0x4f9137){_0x593ca2=_0x4f9137;return getEndUser(_0x233662,_0x16bb1f,_0x7eedde[_0x5f92('0x72')],_0x7eedde['destcalleridnum'],_0x97564);})[_0x5f92('0x2a')](function(_0x1e4cfb){_0xe04949=_0x1e4cfb;return getTicket(_0x233662,_0x593ca2,_0xe04949,_0x16bb1f,_0x7eedde,_0x16bb1f[_0x5f92('0x62')],_0x97564,_0x5f92('0x6d'));})[_0x5f92('0x2a')](function(_0x122f66){_0x1f398f=_0x122f66;logger[_0x5f92('0x1d')](_0x5f92('0x73'),_0x1f398f['id']);logger[_0x5f92('0x1d')](_0x5f92('0x74'),_0x1f398f['id'],_0x458aeb['name'],_0x233662[_0x5f92('0x3e')]);switch(_0x233662['type']){case _0x5f92('0x64'):emit(util['format'](_0x5f92('0x65'),_0x458aeb[_0x5f92('0x51')]),_0x5f92('0x66'),{'recordId':_0x1f398f['id']});break;case'newTab':emit(util['format'](_0x5f92('0x65'),_0x458aeb[_0x5f92('0x51')]),_0x5f92('0x67'),{'uri':util[_0x5f92('0x44')](_0x5f92('0x68'),_0x97564[_0x5f92('0x69')],_0x1f398f['id'])});break;default:logger[_0x5f92('0x6a')]('[OUTBOUND]',_0x5f92('0x75'));}})[_0x5f92('0x6c')](function(_0x493e5e){logger[_0x5f92('0x6a')](_0x5f92('0x6f'),_0x493e5e);});};exports[_0x5f92('0x76')]=function(_0x3d5656,_0x243b7f,_0x4e443f,_0x235d18,_0x33a8da,_0x39119b){var _0x353d3a,_0x5a134d,_0x1030fd,_0x42f347;_0x39119b[_0x5f92('0x5b')]=intUtil[_0x5f92('0x5c')](_0x39119b[_0x5f92('0x5b')]);_0x39119b[_0x5f92('0x55')]=intUtil[_0x5f92('0x5c')](_0x39119b[_0x5f92('0x55')]);if(_0x33a8da&&_0x33a8da[_0x5f92('0x77')]){logger[_0x5f92('0x1d')]('['+_0x243b7f['lastevent'][_0x5f92('0x78')]()+']',_0x5f92('0x5e'));_0x243b7f[_0x5f92('0x70')]=util[_0x5f92('0x44')](_0x5f92('0x71'),_0x39119b['serverUrl'],_0x243b7f['uniqueid'],md5(_0x243b7f['uniqueid']));}else{_0x243b7f[_0x5f92('0x70')]='';}return getConnection(_0x39119b)['then'](function(_0x2cfcb1){_0x42f347=_0x2cfcb1;if(!_[_0x5f92('0x20')](_0x235d18)){return getUser(_0x39119b,_0x235d18[_0x5f92('0x51')],_0x42f347);}else{return getUser(_0x39119b,null,_0x42f347);}})[_0x5f92('0x2a')](function(_0x511f29){_0x353d3a=_0x511f29;return getEndUser(_0x39119b,_0x4e443f,_0x243b7f[_0x5f92('0x79')],_0x243b7f['calleridnum'],_0x42f347);})[_0x5f92('0x2a')](function(_0x5080dc){_0x5a134d=_0x5080dc;return getTicket(_0x39119b,_0x353d3a,_0x5a134d,_0x4e443f,_0x243b7f,_0x4e443f[_0x5f92('0x62')],_0x42f347);})[_0x5f92('0x2a')](function(_0x523980){_0x1030fd=_0x523980;logger[_0x5f92('0x1d')]('['+_0x243b7f[_0x5f92('0x7a')][_0x5f92('0x78')]()+']\x20Ticket\x20%s\x20created.',_0x1030fd['id']);logger[_0x5f92('0x1d')]('['+_0x243b7f[_0x5f92('0x7a')][_0x5f92('0x78')]()+_0x5f92('0x7b'),_0x39119b[_0x5f92('0x3e')]);})[_0x5f92('0x6c')](function(_0x2e872f){logger[_0x5f92('0x6a')]('['+_0x243b7f['lastevent'][_0x5f92('0x78')]()+']',_0x2e872f);});};