Built motion from commit (unavailable).|2.5.6
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x0890=['create','isNil','validateEmail','User','find','execute','Email','info','Agent\x20%s\x20found.','resolve','Name','then','user_id','display_name','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','moduleSearch','contact_lead','Contact','Lead','contact','lead','length','Enduser\x20with\x20phone\x20%s\x20found.','Enduser\x20with\x20phone\x20%s\x20not\x20found.','<unknown>','format','Caller\x20-\x20%s','moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','No\x20Company','type','string','idField','content','toString','variableName','Variable','name','toLowerCase','password','concat','securityToken','Connection','https://login.salesforce.com','clientId','clientSecret','login','username','Connection\x20established.','queue','serverUrl','remoteUri','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Fields','[QUEUE]\x20Ticket\x20%s\x20created','trigger:salesforce:display','newTab','trigger:browser:url','%s/%s/e','error','[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.','catch','stringify','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','outbound','[OUTBOUND]\x20Ticket\x20%s\x20created.','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','instanceUrl','unmanaged','lastevent','toUpperCase','calleridname','calleridnum',']\x20Ticket\x20%s\x20created.',']\x20Integration\x20account\x20type\x20%s.','request-promise','moment','bluebird','md5','jsforce','util','ioredis','./util','../../../../config/logger','salesforce','redis','defaults','localhost','emit','ticketType','Task','utc','Subjects','getString','WhoId','Case','assign','Descriptions','ContactId','sobject'];(function(_0x2ddd52,_0x4e3b17){var _0x4bb4ec=function(_0x41905f){while(--_0x41905f){_0x2ddd52['push'](_0x2ddd52['shift']());}};_0x4bb4ec(++_0x4e3b17);}(_0x0890,0x1a7));var _0x0089=function(_0x3a1256,_0x1fe2db){_0x3a1256=_0x3a1256-0x0;var _0x1bd352=_0x0890[_0x3a1256];return _0x1bd352;};'use strict';var _=require('lodash');var rp=require(_0x0089('0x0'));var moment=require(_0x0089('0x1'));var BPromise=require(_0x0089('0x2'));var md5=require(_0x0089('0x3'));var jsforce=require(_0x0089('0x4'));var util=require(_0x0089('0x5'));var Redis=require(_0x0089('0x6'));var intUtil=require(_0x0089('0x7'));var config=require('../../../../config/environment');var logger=require(_0x0089('0x8'))(_0x0089('0x9'));config[_0x0089('0xa')]=_[_0x0089('0xb')](config[_0x0089('0xa')],{'host':_0x0089('0xc'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x0089('0xa')]));function emit(_0x415bfd,_0x50bcb3,_0x4fbfd7){io['to'](_0x415bfd)[_0x0089('0xd')](_0x50bcb3,_0x4fbfd7);}function getTicket(_0xd769f1,_0x3e3ec1,_0x857647,_0x2f19d7,_0x439681,_0x1713f6,_0x5b27bc,_0x13e4a4){var _0x117a05={};if(_0x2f19d7[_0x0089('0xe')]===_0x0089('0xf')){_0x117a05=Object['assign']({},{'OwnerId':_0x3e3ec1['id'],'ActivityDate':moment[_0x0089('0x10')](),'IsReminderSet':![],'IsRecurrence':![],'Subject':intUtil['getString'](_0x2f19d7[_0x0089('0x11')],_0x439681,'\x20'),'Description':intUtil[_0x0089('0x12')](_0x2f19d7['Descriptions'],_0x439681,'\x0a')},getCustomFields(_0x1713f6,_0x439681));if(_0x857647){_0x117a05[_0x0089('0x13')]=_0x857647['id'];}}else if(_0x2f19d7[_0x0089('0xe')]===_0x0089('0x14')){_0x117a05=Object[_0x0089('0x15')]({},{'OwnerId':_0x3e3ec1['id'],'Subject':intUtil[_0x0089('0x12')](_0x2f19d7[_0x0089('0x11')],_0x439681,'\x20'),'Description':intUtil[_0x0089('0x12')](_0x2f19d7[_0x0089('0x16')],_0x439681,'\x0a')},getCustomFields(_0x1713f6,_0x439681));if(_0x857647){_0x117a05[_0x0089('0x17')]=_0x857647['id'];}}return _0x5b27bc[_0x0089('0x18')](_0x2f19d7[_0x0089('0xe')])[_0x0089('0x19')](_0x117a05);}function getUser(_0x307ecc,_0x5d259a,_0x59283d){if(!_[_0x0089('0x1a')](_0x5d259a)&&intUtil[_0x0089('0x1b')](_0x5d259a)){var _0x42cebc={'Email':_0x5d259a};var _0x53c307={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x59283d[_0x0089('0x18')](_0x0089('0x1c'))[_0x0089('0x1d')](_0x42cebc,_0x53c307)[_0x0089('0x1e')]()['then'](function(_0x308f41){if(_0x308f41['length']){var _0x3f60bf=_['find'](_0x308f41,function(_0x4926ce){return _0x4926ce[_0x0089('0x1f')]===_0x5d259a;});if(_0x3f60bf){logger[_0x0089('0x20')](_0x0089('0x21'),_0x5d259a);return BPromise[_0x0089('0x22')]({'id':_0x3f60bf['Id'],'name':_0x3f60bf[_0x0089('0x23')]});}}else{logger[_0x0089('0x20')]('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x5d259a);return _0x59283d['identity']()[_0x0089('0x24')](function(_0x408ff8){return BPromise[_0x0089('0x22')]({'id':_0x408ff8[_0x0089('0x25')],'name':_0x408ff8[_0x0089('0x26')]});});}});}else{logger[_0x0089('0x20')]('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x5d259a);return _0x59283d['identity']()[_0x0089('0x24')](function(_0x3caf3e){return BPromise['resolve']({'id':_0x3caf3e[_0x0089('0x25')],'name':_0x3caf3e[_0x0089('0x26')]});});}}function getEndUser(_0x5b0816,_0x4e855a,_0xf76516,_0x256467,_0x4b2cf5){var _0x1e4508={'Phone':_0x256467};var _0x347d5a={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0x0089('0x22')]()[_0x0089('0x24')](function(){if(_0x4e855a[_0x0089('0xe')]===_0x0089('0xf')){logger[_0x0089('0x20')](_0x0089('0x27'),_0x256467,_0x4e855a[_0x0089('0x28')]);switch(_0x4e855a['moduleSearch']){case _0x0089('0x29'):return _0x4b2cf5[_0x0089('0x18')](_0x0089('0x2a'))[_0x0089('0x1d')](_0x1e4508,_0x347d5a)[_0x0089('0x1e')]()[_0x0089('0x24')](function(_0xe2073e){if(_0xe2073e&&_0xe2073e['length']){return _0xe2073e;}else{return _0x4b2cf5[_0x0089('0x18')](_0x0089('0x2b'))[_0x0089('0x1d')](_0x1e4508,_0x347d5a);}});case _0x0089('0x2c'):return _0x4b2cf5[_0x0089('0x18')]('Contact')[_0x0089('0x1d')](_0x1e4508,_0x347d5a)[_0x0089('0x1e')]();case _0x0089('0x2d'):return _0x4b2cf5['sobject'](_0x0089('0x2b'))[_0x0089('0x1d')](_0x1e4508,_0x347d5a);default:return null;}}else if(_0x4e855a[_0x0089('0xe')]==='Case'){logger[_0x0089('0x20')]('Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.',_0x256467,'contact');return _0x4b2cf5[_0x0089('0x18')](_0x0089('0x2a'))[_0x0089('0x1d')](_0x1e4508,_0x347d5a)[_0x0089('0x1e')]();}})[_0x0089('0x24')](function(_0x171edb){if(_0x171edb&&_0x171edb[_0x0089('0x2e')]){var _0x7cf042=_['find'](_0x171edb,function(_0x9a1abf){return _0x9a1abf['Phone']===_0x256467;});if(_0x7cf042){return BPromise['resolve']({'id':_0x7cf042['Id'],'name':_0x7cf042['Name'],'phone':_0x7cf042['Phone']});}}})['then'](function(_0x163fa8){if(_0x163fa8){logger[_0x0089('0x20')](_0x0089('0x2f'),_0x256467);return BPromise[_0x0089('0x22')](_0x163fa8);}else{logger[_0x0089('0x20')](_0x0089('0x30'),_0x256467);var _0x3367db={'LastName':_0xf76516!==_0x0089('0x31')?_0xf76516:util[_0x0089('0x32')](_0x0089('0x33'),_0x256467),'Phone':_0x256467};if(_0x4e855a[_0x0089('0x34')]){if(_0x4e855a[_0x0089('0x34')]===_0x0089('0x2c')){logger[_0x0089('0x20')](_0x0089('0x35'),_0x256467,_0x4e855a[_0x0089('0x34')]);}else if(_0x4e855a['moduleCreate']===_0x0089('0x2d')&&_0x4e855a[_0x0089('0xe')]==='Task'){logger[_0x0089('0x20')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x256467,_0x4e855a[_0x0089('0x34')]);_0x3367db['Company']=_0x0089('0x36');}else{return null;}}return _0x4b2cf5['sobject'](_['upperFirst'](_0x4e855a[_0x0089('0x34')]))[_0x0089('0x19')](_0x3367db);}});}function getCustomFields(_0x4ed92a,_0x2ba26b){var _0x2929da={};if(_0x4ed92a[_0x0089('0x2e')]>0x0){_['forEach'](_0x4ed92a,function(_0x5a3bcf){if(_0x5a3bcf[_0x0089('0x37')]===_0x0089('0x38')&&_0x5a3bcf[_0x0089('0x39')]){_0x2929da[_0x5a3bcf['idField']]=_0x5a3bcf[_0x0089('0x3a')][_0x0089('0x3b')]();}else if(_0x5a3bcf['type']==='variable'&&_0x5a3bcf[_0x0089('0x3c')]&&_0x5a3bcf[_0x0089('0x39')]){_0x2ba26b[_0x5a3bcf['variableName']]&&(_0x2929da[_0x5a3bcf[_0x0089('0x39')]]=_0x2ba26b[_0x5a3bcf[_0x0089('0x3c')]][_0x0089('0x3b')]());}else if(_0x5a3bcf[_0x0089('0x37')]==='customVariable'&&_0x5a3bcf[_0x0089('0x3d')]&&_0x5a3bcf[_0x0089('0x3d')]['name']&&_0x5a3bcf[_0x0089('0x39')]){_0x2ba26b[_0x5a3bcf['Variable']['name']['toLowerCase']()]&&(_0x2929da[_0x5a3bcf[_0x0089('0x39')]]=_0x2ba26b[_0x5a3bcf[_0x0089('0x3d')][_0x0089('0x3e')][_0x0089('0x3f')]()]['toString']());}});}return _0x2929da;}function getConnection(_0x42b4e0){var _0x56578d=_0x42b4e0[_0x0089('0x40')][_0x0089('0x41')](_0x42b4e0[_0x0089('0x42')]);var _0x3dc3d4=new jsforce[(_0x0089('0x43'))]({'oauth2':{'loginUrl':_0x42b4e0['remoteUri']||_0x0089('0x44'),'clientId':_0x42b4e0[_0x0089('0x45')],'clientSecret':_0x42b4e0[_0x0089('0x46')]}});return _0x3dc3d4[_0x0089('0x47')](_0x42b4e0[_0x0089('0x48')],_0x56578d)[_0x0089('0x24')](function(){logger[_0x0089('0x20')](_0x0089('0x49'));return _0x3dc3d4;});}exports[_0x0089('0x4a')]=function(_0x5cc169,_0x53313a,_0x57cc94,_0x3b21bf,_0x56b635,_0x1f9de9){var _0xfb3141,_0x27d064,_0x2df7d9,_0x40095f;_0x1f9de9[_0x0089('0x4b')]=intUtil['stripTrailingSlash'](_0x1f9de9['serverUrl']);_0x1f9de9[_0x0089('0x4c')]=intUtil[_0x0089('0x4d')](_0x1f9de9[_0x0089('0x4c')]);if(_0x56b635&&_0x56b635[_0x0089('0x4e')]){logger[_0x0089('0x20')](_0x0089('0x4f'),_0x0089('0x50'));_0x53313a[_0x0089('0x51')]=util[_0x0089('0x32')](_0x0089('0x52'),_0x1f9de9[_0x0089('0x4b')],_0x53313a[_0x0089('0x53')],md5(_0x53313a['uniqueid']));}else{_0x53313a[_0x0089('0x51')]='';}return getConnection(_0x1f9de9)['then'](function(_0x4ecf82){_0x40095f=_0x4ecf82;return getUser(_0x1f9de9,_0x3b21bf['email'],_0x40095f);})['then'](function(_0x2928d1){_0xfb3141=_0x2928d1;return getEndUser(_0x1f9de9,_0x57cc94,_0x53313a['calleridname'],_0x53313a['calleridnum'],_0x40095f);})['then'](function(_0x3c419b){_0x27d064=_0x3c419b;return getTicket(_0x1f9de9,_0xfb3141,_0x27d064,_0x57cc94,_0x53313a,_0x57cc94[_0x0089('0x54')],_0x40095f,_0x0089('0x4a'));})[_0x0089('0x24')](function(_0x1ea6a9){_0x2df7d9=_0x1ea6a9;logger[_0x0089('0x20')](_0x0089('0x55'),_0x2df7d9['id']);logger[_0x0089('0x20')]('[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.',_0x2df7d9['id'],_0x3b21bf['name'],_0x1f9de9[_0x0089('0x37')]);switch(_0x1f9de9[_0x0089('0x37')]){case'integrationTab':emit(util[_0x0089('0x32')]('user:%s',_0x3b21bf[_0x0089('0x3e')]),_0x0089('0x56'),{'recordId':_0x2df7d9['id']});break;case _0x0089('0x57'):emit(util[_0x0089('0x32')]('user:%s',_0x3b21bf[_0x0089('0x3e')]),_0x0089('0x58'),{'uri':util[_0x0089('0x32')](_0x0089('0x59'),_0x40095f['instanceUrl'],_0x2df7d9['id'])});break;default:logger[_0x0089('0x5a')](_0x0089('0x5b'));}})[_0x0089('0x5c')](function(_0x1693bb){logger[_0x0089('0x5a')]('[QUEUE]',JSON[_0x0089('0x5d')](_0x1693bb));});};exports['outbound']=function(_0x33a68b,_0x31c5e7,_0x261cdf,_0x35b51e,_0x5c3e5f,_0x1f85c5,_0x4b8c2a){var _0x16d0f3,_0x1f3214,_0x252040,_0x5989d3;_0x1f85c5[_0x0089('0x4b')]=intUtil['stripTrailingSlash'](_0x1f85c5['serverUrl']);_0x1f85c5[_0x0089('0x4c')]=intUtil[_0x0089('0x4d')](_0x1f85c5[_0x0089('0x4c')]);if(_0x4b8c2a&&_0x4b8c2a[_0x0089('0x5e')]&&_0x4b8c2a[_0x0089('0x5e')]!==_0x0089('0x5f')){logger[_0x0089('0x20')](_0x0089('0x60'),'Recording\x20is\x20enabled!');_0x31c5e7[_0x0089('0x51')]=util['format'](_0x0089('0x52'),_0x1f85c5['serverUrl'],_0x31c5e7[_0x0089('0x53')],md5(_0x31c5e7['uniqueid']));}return getConnection(_0x1f85c5)[_0x0089('0x24')](function(_0x3eabbb){_0x5989d3=_0x3eabbb;return getUser(_0x1f85c5,_0x35b51e['email'],_0x5989d3);})[_0x0089('0x24')](function(_0x30f35c){_0x16d0f3=_0x30f35c;return getEndUser(_0x1f85c5,_0x261cdf,_0x31c5e7[_0x0089('0x61')],_0x31c5e7[_0x0089('0x62')],_0x5989d3);})[_0x0089('0x24')](function(_0x50c7e4){_0x1f3214=_0x50c7e4;return getTicket(_0x1f85c5,_0x16d0f3,_0x1f3214,_0x261cdf,_0x31c5e7,_0x261cdf[_0x0089('0x54')],_0x5989d3,_0x0089('0x63'));})['then'](function(_0x3d4948){_0x252040=_0x3d4948;logger[_0x0089('0x20')](_0x0089('0x64'),_0x252040['id']);logger[_0x0089('0x20')](_0x0089('0x65'),_0x252040['id'],_0x35b51e['name'],_0x1f85c5[_0x0089('0x37')]);switch(_0x1f85c5[_0x0089('0x37')]){case _0x0089('0x66'):emit(util[_0x0089('0x32')]('user:%s',_0x35b51e[_0x0089('0x3e')]),_0x0089('0x56'),{'recordId':_0x252040['id']});break;case _0x0089('0x57'):emit(util[_0x0089('0x32')](_0x0089('0x67'),_0x35b51e[_0x0089('0x3e')]),'trigger:browser:url',{'uri':util[_0x0089('0x32')](_0x0089('0x59'),_0x5989d3[_0x0089('0x68')],_0x252040['id'])});break;default:logger[_0x0089('0x5a')]('[OUTBOUND]','Salesforce\x20account\x20type\x20not\x20recognized');}})['catch'](function(_0x433662){logger[_0x0089('0x5a')](_0x0089('0x60'),JSON[_0x0089('0x5d')](_0x433662));});};exports[_0x0089('0x69')]=function(_0x3b3ada,_0x5ee2a2,_0x2799f2,_0x26791f,_0x52d940,_0x1130f0){var _0x533402,_0x1a7f31,_0x2c0e83,_0x487e4b;_0x1130f0[_0x0089('0x4b')]=intUtil[_0x0089('0x4d')](_0x1130f0[_0x0089('0x4b')]);_0x1130f0['remoteUri']=intUtil[_0x0089('0x4d')](_0x1130f0['remoteUri']);if(_0x52d940&&_0x52d940[_0x0089('0x4e')]){logger[_0x0089('0x20')]('['+_0x5ee2a2[_0x0089('0x6a')][_0x0089('0x6b')]()+']',_0x0089('0x50'));_0x5ee2a2['recordingURL']=util[_0x0089('0x32')](_0x0089('0x52'),_0x1130f0[_0x0089('0x4b')],_0x5ee2a2[_0x0089('0x53')],md5(_0x5ee2a2[_0x0089('0x53')]));}else{_0x5ee2a2['recordingURL']='';}return getConnection(_0x1130f0)[_0x0089('0x24')](function(_0x14a87c){_0x487e4b=_0x14a87c;if(!_[_0x0089('0x1a')](_0x26791f)){return getUser(_0x1130f0,_0x26791f['name'],_0x487e4b);}else{return getUser(_0x1130f0,null,_0x487e4b);}})['then'](function(_0x32464d){_0x533402=_0x32464d;return getEndUser(_0x1130f0,_0x2799f2,_0x5ee2a2[_0x0089('0x6c')],_0x5ee2a2[_0x0089('0x6d')],_0x487e4b);})[_0x0089('0x24')](function(_0x3cc95d){_0x1a7f31=_0x3cc95d;return getTicket(_0x1130f0,_0x533402,_0x1a7f31,_0x2799f2,_0x5ee2a2,_0x2799f2['Fields'],_0x487e4b);})[_0x0089('0x24')](function(_0x345784){_0x2c0e83=_0x345784;logger[_0x0089('0x20')]('['+_0x5ee2a2[_0x0089('0x6a')]['toUpperCase']()+_0x0089('0x6e'),_0x2c0e83['id']);logger[_0x0089('0x20')]('['+_0x5ee2a2[_0x0089('0x6a')]['toUpperCase']()+_0x0089('0x6f'),_0x1130f0[_0x0089('0x37')]);})['catch'](function(_0x17ddeb){logger[_0x0089('0x5a')]('['+_0x5ee2a2[_0x0089('0x6a')][_0x0089('0x6b')]()+']',JSON[_0x0089('0x5d')](_0x17ddeb));});};