Built motion from commit (unavailable).|2.5.13
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x67c2=['user_id','display_name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','moduleSearch','contact_lead','Contact','Lead','contact','lead','execute','Phone','Enduser\x20with\x20phone\x20%s\x20found.','Enduser\x20with\x20phone\x20%s\x20not\x20found.','<unknown>','format','Caller\x20-\x20%s','moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Company','No\x20Company','upperFirst','forEach','type','idField','content','variable','variableName','toString','customVariable','Variable','name','toLowerCase','password','concat','securityToken','Connection','remoteUri','https://login.salesforce.com','clientSecret','login','username','Connection\x20established.','queue','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridname','calleridnum','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:salesforce:display','newTab','%s/%s/e','error','[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.','catch','stringify','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridnum','Fields','[OUTBOUND]\x20Ticket\x20%s\x20created.','instanceUrl','Salesforce\x20account\x20type\x20not\x20recognized','unmanaged','lastevent','toUpperCase',']\x20Ticket\x20%s\x20created.',']\x20Integration\x20account\x20type\x20%s.','lodash','request-promise','md5','jsforce','ioredis','./util','../../../../config/environment','../../../../config/logger','salesforce','redis','defaults','localhost','socket.io-emitter','emit','ticketType','Task','assign','utc','getString','Descriptions','WhoId','Case','Subjects','ContactId','sobject','create','isNil','validateEmail','User','find','then','length','Email','info','Agent\x20%s\x20found.','resolve','identity'];(function(_0x2a5020,_0x1efb00){var _0x35d039=function(_0x382ad4){while(--_0x382ad4){_0x2a5020['push'](_0x2a5020['shift']());}};_0x35d039(++_0x1efb00);}(_0x67c2,0xc3));var _0x267c=function(_0x4ede66,_0x39ef22){_0x4ede66=_0x4ede66-0x0;var _0x279cc5=_0x67c2[_0x4ede66];return _0x279cc5;};'use strict';var _=require(_0x267c('0x0'));var rp=require(_0x267c('0x1'));var moment=require('moment');var BPromise=require('bluebird');var md5=require(_0x267c('0x2'));var jsforce=require(_0x267c('0x3'));var util=require('util');var Redis=require(_0x267c('0x4'));var intUtil=require(_0x267c('0x5'));var config=require(_0x267c('0x6'));var logger=require(_0x267c('0x7'))(_0x267c('0x8'));config[_0x267c('0x9')]=_[_0x267c('0xa')](config[_0x267c('0x9')],{'host':_0x267c('0xb'),'port':0x18eb});var io=require(_0x267c('0xc'))(new Redis(config['redis']));function emit(_0x3c9691,_0x10905,_0x1983d1){io['to'](_0x3c9691)[_0x267c('0xd')](_0x10905,_0x1983d1);}function getTicket(_0x32535c,_0x2773d9,_0x6b0024,_0x448e97,_0xe1cee6,_0x452f39,_0x40a786,_0x3987b2){var _0x588898={};if(_0x448e97[_0x267c('0xe')]===_0x267c('0xf')){_0x588898=Object[_0x267c('0x10')]({},{'OwnerId':_0x2773d9['id'],'ActivityDate':moment[_0x267c('0x11')](),'IsReminderSet':![],'IsRecurrence':![],'Subject':intUtil[_0x267c('0x12')](_0x448e97['Subjects'],_0xe1cee6,'\x20'),'Description':intUtil[_0x267c('0x12')](_0x448e97[_0x267c('0x13')],_0xe1cee6,'\x0a')},getCustomFields(_0x452f39,_0xe1cee6));if(_0x6b0024){_0x588898[_0x267c('0x14')]=_0x6b0024['id'];}}else if(_0x448e97[_0x267c('0xe')]===_0x267c('0x15')){_0x588898=Object[_0x267c('0x10')]({},{'OwnerId':_0x2773d9['id'],'Subject':intUtil[_0x267c('0x12')](_0x448e97[_0x267c('0x16')],_0xe1cee6,'\x20'),'Description':intUtil['getString'](_0x448e97[_0x267c('0x13')],_0xe1cee6,'\x0a')},getCustomFields(_0x452f39,_0xe1cee6));if(_0x6b0024){_0x588898[_0x267c('0x17')]=_0x6b0024['id'];}}return _0x40a786[_0x267c('0x18')](_0x448e97[_0x267c('0xe')])[_0x267c('0x19')](_0x588898);}function getUser(_0x3e2051,_0x2aa08a,_0x1f1a30){if(!_[_0x267c('0x1a')](_0x2aa08a)&&intUtil[_0x267c('0x1b')](_0x2aa08a)){var _0xdbb859={'Email':_0x2aa08a};var _0x487558={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x1f1a30[_0x267c('0x18')](_0x267c('0x1c'))[_0x267c('0x1d')](_0xdbb859,_0x487558)['execute']()[_0x267c('0x1e')](function(_0x54ce0b){if(_0x54ce0b[_0x267c('0x1f')]){var _0x4c5c46=_[_0x267c('0x1d')](_0x54ce0b,function(_0x495e40){return _0x495e40[_0x267c('0x20')]===_0x2aa08a;});if(_0x4c5c46){logger[_0x267c('0x21')](_0x267c('0x22'),_0x2aa08a);return BPromise[_0x267c('0x23')]({'id':_0x4c5c46['Id'],'name':_0x4c5c46['Name']});}}else{logger['info']('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x2aa08a);return _0x1f1a30[_0x267c('0x24')]()['then'](function(_0x583630){return BPromise[_0x267c('0x23')]({'id':_0x583630[_0x267c('0x25')],'name':_0x583630[_0x267c('0x26')]});});}});}else{logger[_0x267c('0x21')](_0x267c('0x27'),_0x2aa08a);return _0x1f1a30['identity']()[_0x267c('0x1e')](function(_0x4fa08a){return BPromise[_0x267c('0x23')]({'id':_0x4fa08a[_0x267c('0x25')],'name':_0x4fa08a[_0x267c('0x26')]});});}}function getEndUser(_0x145895,_0x3ec7ea,_0x3e4121,_0x4e16e4,_0x5b1616){var _0x57dd50={'Phone':_0x4e16e4};var _0x40fbf9={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0x267c('0x23')]()['then'](function(){if(_0x3ec7ea[_0x267c('0xe')]==='Task'){logger[_0x267c('0x21')](_0x267c('0x28'),_0x4e16e4,_0x3ec7ea[_0x267c('0x29')]);switch(_0x3ec7ea[_0x267c('0x29')]){case _0x267c('0x2a'):return _0x5b1616[_0x267c('0x18')](_0x267c('0x2b'))['find'](_0x57dd50,_0x40fbf9)['execute']()[_0x267c('0x1e')](function(_0x38c728){if(_0x38c728&&_0x38c728[_0x267c('0x1f')]){return _0x38c728;}else{return _0x5b1616['sobject'](_0x267c('0x2c'))[_0x267c('0x1d')](_0x57dd50,_0x40fbf9);}});case _0x267c('0x2d'):return _0x5b1616[_0x267c('0x18')](_0x267c('0x2b'))[_0x267c('0x1d')](_0x57dd50,_0x40fbf9)['execute']();case _0x267c('0x2e'):return _0x5b1616[_0x267c('0x18')](_0x267c('0x2c'))['find'](_0x57dd50,_0x40fbf9);default:return null;}}else if(_0x3ec7ea['ticketType']===_0x267c('0x15')){logger[_0x267c('0x21')](_0x267c('0x28'),_0x4e16e4,'contact');return _0x5b1616[_0x267c('0x18')](_0x267c('0x2b'))[_0x267c('0x1d')](_0x57dd50,_0x40fbf9)[_0x267c('0x2f')]();}})[_0x267c('0x1e')](function(_0x416efe){if(_0x416efe&&_0x416efe['length']){var _0xcc2365=_[_0x267c('0x1d')](_0x416efe,function(_0x40af50){return _0x40af50[_0x267c('0x30')]===_0x4e16e4;});if(_0xcc2365){return BPromise['resolve']({'id':_0xcc2365['Id'],'name':_0xcc2365['Name'],'phone':_0xcc2365[_0x267c('0x30')]});}}})[_0x267c('0x1e')](function(_0x5c0d0a){if(_0x5c0d0a){logger[_0x267c('0x21')](_0x267c('0x31'),_0x4e16e4);return BPromise[_0x267c('0x23')](_0x5c0d0a);}else{logger[_0x267c('0x21')](_0x267c('0x32'),_0x4e16e4);var _0xc65cc0={'LastName':_0x3e4121!==_0x267c('0x33')?_0x3e4121:util[_0x267c('0x34')](_0x267c('0x35'),_0x4e16e4),'Phone':_0x4e16e4};if(_0x3ec7ea[_0x267c('0x36')]){if(_0x3ec7ea[_0x267c('0x36')]==='contact'){logger[_0x267c('0x21')](_0x267c('0x37'),_0x4e16e4,_0x3ec7ea[_0x267c('0x36')]);}else if(_0x3ec7ea[_0x267c('0x36')]===_0x267c('0x2e')&&_0x3ec7ea[_0x267c('0xe')]===_0x267c('0xf')){logger[_0x267c('0x21')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x4e16e4,_0x3ec7ea[_0x267c('0x36')]);_0xc65cc0[_0x267c('0x38')]=_0x267c('0x39');}else{return null;}}return _0x5b1616[_0x267c('0x18')](_[_0x267c('0x3a')](_0x3ec7ea['moduleCreate']))['create'](_0xc65cc0);}});}function getCustomFields(_0x1f52f6,_0x12fa01){var _0x1e7c0b={};if(_0x1f52f6[_0x267c('0x1f')]>0x0){_[_0x267c('0x3b')](_0x1f52f6,function(_0xfe64b7){if(_0xfe64b7[_0x267c('0x3c')]==='string'&&_0xfe64b7['idField']){_0x1e7c0b[_0xfe64b7[_0x267c('0x3d')]]=_0xfe64b7[_0x267c('0x3e')]['toString']();}else if(_0xfe64b7[_0x267c('0x3c')]===_0x267c('0x3f')&&_0xfe64b7[_0x267c('0x40')]&&_0xfe64b7['idField']){_0x12fa01[_0xfe64b7[_0x267c('0x40')]]&&(_0x1e7c0b[_0xfe64b7['idField']]=_0x12fa01[_0xfe64b7['variableName']][_0x267c('0x41')]());}else if(_0xfe64b7[_0x267c('0x3c')]===_0x267c('0x42')&&_0xfe64b7['Variable']&&_0xfe64b7['Variable']['name']&&_0xfe64b7['idField']){_0x12fa01[_0xfe64b7[_0x267c('0x43')][_0x267c('0x44')][_0x267c('0x45')]()]&&(_0x1e7c0b[_0xfe64b7[_0x267c('0x3d')]]=_0x12fa01[_0xfe64b7[_0x267c('0x43')][_0x267c('0x44')][_0x267c('0x45')]()][_0x267c('0x41')]());}});}return _0x1e7c0b;}function getConnection(_0x20196e){var _0x185ce8=_0x20196e[_0x267c('0x46')][_0x267c('0x47')](_0x20196e[_0x267c('0x48')]);var _0x5aaeba=new jsforce[(_0x267c('0x49'))]({'oauth2':{'loginUrl':_0x20196e[_0x267c('0x4a')]||_0x267c('0x4b'),'clientId':_0x20196e['clientId'],'clientSecret':_0x20196e[_0x267c('0x4c')]}});return _0x5aaeba[_0x267c('0x4d')](_0x20196e[_0x267c('0x4e')],_0x185ce8)[_0x267c('0x1e')](function(){logger[_0x267c('0x21')](_0x267c('0x4f'));return _0x5aaeba;});}exports[_0x267c('0x50')]=function(_0xa9365a,_0x1f9805,_0x40b751,_0x5cbb78,_0x34762f,_0x522e9d){var _0x143fd2,_0x58944e,_0x42fe59,_0x35450c;_0x522e9d[_0x267c('0x51')]=intUtil['stripTrailingSlash'](_0x522e9d[_0x267c('0x51')]);_0x522e9d[_0x267c('0x4a')]=intUtil[_0x267c('0x52')](_0x522e9d[_0x267c('0x4a')]);if(_0x34762f&&_0x34762f[_0x267c('0x53')]){logger[_0x267c('0x21')](_0x267c('0x54'),'Recording\x20is\x20enabled!');_0x1f9805[_0x267c('0x55')]=util[_0x267c('0x34')](_0x267c('0x56'),_0x522e9d[_0x267c('0x51')],_0x1f9805['uniqueid'],md5(_0x1f9805[_0x267c('0x57')]));}else{_0x1f9805[_0x267c('0x55')]='';}return getConnection(_0x522e9d)['then'](function(_0x1a4b7d){_0x35450c=_0x1a4b7d;return getUser(_0x522e9d,_0x5cbb78[_0x267c('0x58')],_0x35450c);})['then'](function(_0x126795){_0x143fd2=_0x126795;return getEndUser(_0x522e9d,_0x40b751,_0x1f9805[_0x267c('0x59')],_0x1f9805[_0x267c('0x5a')],_0x35450c);})[_0x267c('0x1e')](function(_0x58008a){_0x58944e=_0x58008a;return getTicket(_0x522e9d,_0x143fd2,_0x58944e,_0x40b751,_0x1f9805,_0x40b751['Fields'],_0x35450c,_0x267c('0x50'));})['then'](function(_0x2eeefa){_0x42fe59=_0x2eeefa;logger[_0x267c('0x21')]('[QUEUE]\x20Ticket\x20%s\x20created',_0x42fe59['id']);logger[_0x267c('0x21')](_0x267c('0x5b'),_0x42fe59['id'],_0x5cbb78[_0x267c('0x44')],_0x522e9d[_0x267c('0x3c')]);switch(_0x522e9d[_0x267c('0x3c')]){case _0x267c('0x5c'):emit(util['format'](_0x267c('0x5d'),_0x5cbb78[_0x267c('0x44')]),_0x267c('0x5e'),{'recordId':_0x42fe59['id']});break;case _0x267c('0x5f'):emit(util[_0x267c('0x34')](_0x267c('0x5d'),_0x5cbb78[_0x267c('0x44')]),'trigger:browser:url',{'uri':util[_0x267c('0x34')](_0x267c('0x60'),_0x35450c['instanceUrl'],_0x42fe59['id'])});break;default:logger[_0x267c('0x61')](_0x267c('0x62'));}})[_0x267c('0x63')](function(_0x3d6c6e){logger['error']('[QUEUE]',JSON[_0x267c('0x64')](_0x3d6c6e));});};exports[_0x267c('0x65')]=function(_0x359c75,_0x24494f,_0x504a9d,_0x2fd63f,_0x440e8e,_0x15fe14,_0x2d3ccb){var _0x56aad1,_0x29c2c1,_0x52e2b5,_0x26c0bc;_0x15fe14['serverUrl']=intUtil['stripTrailingSlash'](_0x15fe14['serverUrl']);_0x15fe14['remoteUri']=intUtil[_0x267c('0x52')](_0x15fe14[_0x267c('0x4a')]);if(_0x2d3ccb&&_0x2d3ccb[_0x267c('0x66')]&&_0x2d3ccb[_0x267c('0x66')]!==_0x267c('0x67')){logger[_0x267c('0x21')](_0x267c('0x68'),_0x267c('0x69'));_0x24494f['recordingURL']=util[_0x267c('0x34')](_0x267c('0x56'),_0x15fe14[_0x267c('0x51')],_0x24494f['uniqueid'],md5(_0x24494f[_0x267c('0x57')]));}return getConnection(_0x15fe14)[_0x267c('0x1e')](function(_0x19fc1c){_0x26c0bc=_0x19fc1c;return getUser(_0x15fe14,_0x2fd63f['email'],_0x26c0bc);})[_0x267c('0x1e')](function(_0x128cef){_0x56aad1=_0x128cef;return getEndUser(_0x15fe14,_0x504a9d,_0x24494f['destcalleridname'],_0x24494f[_0x267c('0x6a')],_0x26c0bc);})['then'](function(_0x50ef28){_0x29c2c1=_0x50ef28;return getTicket(_0x15fe14,_0x56aad1,_0x29c2c1,_0x504a9d,_0x24494f,_0x504a9d[_0x267c('0x6b')],_0x26c0bc,_0x267c('0x65'));})[_0x267c('0x1e')](function(_0x396bd5){_0x52e2b5=_0x396bd5;logger[_0x267c('0x21')](_0x267c('0x6c'),_0x52e2b5['id']);logger[_0x267c('0x21')]('[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.',_0x52e2b5['id'],_0x2fd63f[_0x267c('0x44')],_0x15fe14[_0x267c('0x3c')]);switch(_0x15fe14[_0x267c('0x3c')]){case'integrationTab':emit(util[_0x267c('0x34')](_0x267c('0x5d'),_0x2fd63f['name']),_0x267c('0x5e'),{'recordId':_0x52e2b5['id']});break;case _0x267c('0x5f'):emit(util['format']('user:%s',_0x2fd63f[_0x267c('0x44')]),'trigger:browser:url',{'uri':util[_0x267c('0x34')](_0x267c('0x60'),_0x26c0bc[_0x267c('0x6d')],_0x52e2b5['id'])});break;default:logger[_0x267c('0x61')]('[OUTBOUND]',_0x267c('0x6e'));}})[_0x267c('0x63')](function(_0x1e3bc9){logger[_0x267c('0x61')](_0x267c('0x68'),JSON[_0x267c('0x64')](_0x1e3bc9));});};exports[_0x267c('0x6f')]=function(_0x3e1867,_0x41f61e,_0x4d77f4,_0x4158f5,_0x2e78c2,_0x35dfac){var _0x429e53,_0x6d3236,_0xa4dd9b,_0x17b765;_0x35dfac[_0x267c('0x51')]=intUtil['stripTrailingSlash'](_0x35dfac['serverUrl']);_0x35dfac[_0x267c('0x4a')]=intUtil[_0x267c('0x52')](_0x35dfac['remoteUri']);if(_0x2e78c2&&_0x2e78c2[_0x267c('0x53')]){logger[_0x267c('0x21')]('['+_0x41f61e[_0x267c('0x70')][_0x267c('0x71')]()+']','Recording\x20is\x20enabled!');_0x41f61e[_0x267c('0x55')]=util[_0x267c('0x34')](_0x267c('0x56'),_0x35dfac[_0x267c('0x51')],_0x41f61e[_0x267c('0x57')],md5(_0x41f61e[_0x267c('0x57')]));}else{_0x41f61e['recordingURL']='';}return getConnection(_0x35dfac)['then'](function(_0x11c9c6){_0x17b765=_0x11c9c6;if(!_[_0x267c('0x1a')](_0x4158f5)){return getUser(_0x35dfac,_0x4158f5[_0x267c('0x44')],_0x17b765);}else{return getUser(_0x35dfac,null,_0x17b765);}})[_0x267c('0x1e')](function(_0xbc833e){_0x429e53=_0xbc833e;return getEndUser(_0x35dfac,_0x4d77f4,_0x41f61e[_0x267c('0x59')],_0x41f61e[_0x267c('0x5a')],_0x17b765);})[_0x267c('0x1e')](function(_0x196d38){_0x6d3236=_0x196d38;return getTicket(_0x35dfac,_0x429e53,_0x6d3236,_0x4d77f4,_0x41f61e,_0x4d77f4[_0x267c('0x6b')],_0x17b765);})[_0x267c('0x1e')](function(_0x4d542d){_0xa4dd9b=_0x4d542d;logger[_0x267c('0x21')]('['+_0x41f61e[_0x267c('0x70')][_0x267c('0x71')]()+_0x267c('0x72'),_0xa4dd9b['id']);logger[_0x267c('0x21')]('['+_0x41f61e['lastevent'][_0x267c('0x71')]()+_0x267c('0x73'),_0x35dfac[_0x267c('0x3c')]);})[_0x267c('0x63')](function(_0xc5e191){logger[_0x267c('0x61')]('['+_0x41f61e[_0x267c('0x70')]['toUpperCase']()+']',JSON[_0x267c('0x64')](_0xc5e191));});};