9873c72517ec197ef9ac25b86290ae1b23d5cf1a
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x53f0=['moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Company','No\x20Company','upperFirst','forEach','type','idField','content','toString','variable','variableName','customVariable','Variable','toLowerCase','name','password','securityToken','Connection','remoteUri','https://login.salesforce.com','clientId','clientSecret','login','username','Connection\x20established.','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridnum','Fields','[QUEUE]\x20Ticket\x20%s\x20created','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:salesforce:display','newTab','instanceUrl','error','[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.','stringify','recordingFormat','none','[OUTBOUND]','destcalleridnum','outbound','[OUTBOUND]\x20Ticket\x20%s\x20created.','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','trigger:browser:url','%s/%s/e','catch','unmanaged','lastevent','toUpperCase','calleridname',']\x20Integration\x20account\x20type\x20%s.','bluebird','md5','jsforce','ioredis','./util','../../../../config/environment','../../../../config/logger','salesforce','redis','defaults','localhost','socket.io-emitter','emit','ticketType','Task','assign','getString','Subjects','Descriptions','WhoId','ContactId','sobject','isNil','validateEmail','User','find','then','length','info','resolve','Name','identity','display_name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','user_id','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','contact_lead','Contact','execute','lead','Lead','contact','Phone','Enduser\x20with\x20phone\x20%s\x20not\x20found.','<unknown>','format','Caller\x20-\x20%s'];(function(_0x4fde08,_0x463a36){var _0x12e725=function(_0x2670c5){while(--_0x2670c5){_0x4fde08['push'](_0x4fde08['shift']());}};_0x12e725(++_0x463a36);}(_0x53f0,0x118));var _0x053f=function(_0x19950b,_0x53d0d7){_0x19950b=_0x19950b-0x0;var _0x3c6b41=_0x53f0[_0x19950b];return _0x3c6b41;};'use strict';var _=require('lodash');var rp=require('request-promise');var moment=require('moment');var BPromise=require(_0x053f('0x0'));var md5=require(_0x053f('0x1'));var jsforce=require(_0x053f('0x2'));var util=require('util');var Redis=require(_0x053f('0x3'));var intUtil=require(_0x053f('0x4'));var config=require(_0x053f('0x5'));var logger=require(_0x053f('0x6'))(_0x053f('0x7'));config[_0x053f('0x8')]=_[_0x053f('0x9')](config[_0x053f('0x8')],{'host':_0x053f('0xa'),'port':0x18eb});var io=require(_0x053f('0xb'))(new Redis(config[_0x053f('0x8')]));function emit(_0x52a238,_0x5e106d,_0x21c46e){io['to'](_0x52a238)[_0x053f('0xc')](_0x5e106d,_0x21c46e);}function getTicket(_0x571620,_0x4d7c49,_0x328a61,_0xb7517f,_0x51fe6a,_0x2c0d92,_0x4087d4,_0x3c0eea){var _0x2243ae={};if(_0xb7517f[_0x053f('0xd')]===_0x053f('0xe')){_0x2243ae=Object[_0x053f('0xf')]({},{'OwnerId':_0x4d7c49['id'],'ActivityDate':moment['utc'](),'IsReminderSet':![],'IsRecurrence':![],'Subject':intUtil[_0x053f('0x10')](_0xb7517f[_0x053f('0x11')],_0x51fe6a,'\x20'),'Description':intUtil['getString'](_0xb7517f[_0x053f('0x12')],_0x51fe6a,'\x0a')},getCustomFields(_0x2c0d92,_0x51fe6a));if(_0x328a61){_0x2243ae[_0x053f('0x13')]=_0x328a61['id'];}}else if(_0xb7517f[_0x053f('0xd')]==='Case'){_0x2243ae=Object['assign']({},{'OwnerId':_0x4d7c49['id'],'Subject':intUtil['getString'](_0xb7517f[_0x053f('0x11')],_0x51fe6a,'\x20'),'Description':intUtil['getString'](_0xb7517f[_0x053f('0x12')],_0x51fe6a,'\x0a')},getCustomFields(_0x2c0d92,_0x51fe6a));if(_0x328a61){_0x2243ae[_0x053f('0x14')]=_0x328a61['id'];}}return _0x4087d4[_0x053f('0x15')](_0xb7517f[_0x053f('0xd')])['create'](_0x2243ae);}function getUser(_0x26f1b4,_0x43061f,_0xf2ad05){if(!_[_0x053f('0x16')](_0x43061f)&&intUtil[_0x053f('0x17')](_0x43061f)){var _0x52cf6d={'Email':_0x43061f};var _0x3601e2={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0xf2ad05['sobject'](_0x053f('0x18'))[_0x053f('0x19')](_0x52cf6d,_0x3601e2)['execute']()[_0x053f('0x1a')](function(_0x12ac2f){if(_0x12ac2f[_0x053f('0x1b')]){var _0x4349b6=_[_0x053f('0x19')](_0x12ac2f,function(_0x8394fe){return _0x8394fe['Email']===_0x43061f;});if(_0x4349b6){logger[_0x053f('0x1c')]('Agent\x20%s\x20found.',_0x43061f);return BPromise[_0x053f('0x1d')]({'id':_0x4349b6['Id'],'name':_0x4349b6[_0x053f('0x1e')]});}}else{logger[_0x053f('0x1c')]('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x43061f);return _0xf2ad05[_0x053f('0x1f')]()[_0x053f('0x1a')](function(_0x106604){return BPromise[_0x053f('0x1d')]({'id':_0x106604['user_id'],'name':_0x106604[_0x053f('0x20')]});});}});}else{logger[_0x053f('0x1c')](_0x053f('0x21'),_0x43061f);return _0xf2ad05[_0x053f('0x1f')]()['then'](function(_0x4aa019){return BPromise['resolve']({'id':_0x4aa019[_0x053f('0x22')],'name':_0x4aa019['display_name']});});}}function getEndUser(_0x409408,_0x33c007,_0x496d9d,_0x17c6cc,_0x4b1e81){var _0xf43c9d={'Phone':_0x17c6cc};var _0x1ab280={'Id':!![],'Name':!![],'Phone':!![]};return BPromise['resolve']()[_0x053f('0x1a')](function(){if(_0x33c007[_0x053f('0xd')]===_0x053f('0xe')){logger[_0x053f('0x1c')](_0x053f('0x23'),_0x17c6cc,_0x33c007['moduleSearch']);switch(_0x33c007['moduleSearch']){case _0x053f('0x24'):return _0x4b1e81[_0x053f('0x15')](_0x053f('0x25'))['find'](_0xf43c9d,_0x1ab280)[_0x053f('0x26')]()[_0x053f('0x1a')](function(_0x33346c){if(_0x33346c&&_0x33346c[_0x053f('0x1b')]){return _0x33346c;}else{return _0x4b1e81[_0x053f('0x15')]('Lead')['find'](_0xf43c9d,_0x1ab280);}});case'contact':return _0x4b1e81[_0x053f('0x15')](_0x053f('0x25'))['find'](_0xf43c9d,_0x1ab280)[_0x053f('0x26')]();case _0x053f('0x27'):return _0x4b1e81[_0x053f('0x15')](_0x053f('0x28'))[_0x053f('0x19')](_0xf43c9d,_0x1ab280);default:return null;}}else if(_0x33c007['ticketType']==='Case'){logger[_0x053f('0x1c')](_0x053f('0x23'),_0x17c6cc,_0x053f('0x29'));return _0x4b1e81[_0x053f('0x15')]('Contact')[_0x053f('0x19')](_0xf43c9d,_0x1ab280)[_0x053f('0x26')]();}})['then'](function(_0x3b0aba){if(_0x3b0aba&&_0x3b0aba[_0x053f('0x1b')]){var _0x5b94d4=_[_0x053f('0x19')](_0x3b0aba,function(_0x4c8b91){return _0x4c8b91[_0x053f('0x2a')]===_0x17c6cc;});if(_0x5b94d4){return BPromise[_0x053f('0x1d')]({'id':_0x5b94d4['Id'],'name':_0x5b94d4[_0x053f('0x1e')],'phone':_0x5b94d4['Phone']});}}})[_0x053f('0x1a')](function(_0x167db5){if(_0x167db5){logger[_0x053f('0x1c')]('Enduser\x20with\x20phone\x20%s\x20found.',_0x17c6cc);return BPromise[_0x053f('0x1d')](_0x167db5);}else{logger['info'](_0x053f('0x2b'),_0x17c6cc);var _0x2f430a={'LastName':_0x496d9d!==_0x053f('0x2c')?_0x496d9d:util[_0x053f('0x2d')](_0x053f('0x2e'),_0x17c6cc),'Phone':_0x17c6cc};if(_0x33c007[_0x053f('0x2f')]){if(_0x33c007[_0x053f('0x2f')]===_0x053f('0x29')){logger['info'](_0x053f('0x30'),_0x17c6cc,_0x33c007[_0x053f('0x2f')]);}else if(_0x33c007[_0x053f('0x2f')]===_0x053f('0x27')&&_0x33c007[_0x053f('0xd')]===_0x053f('0xe')){logger[_0x053f('0x1c')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x17c6cc,_0x33c007[_0x053f('0x2f')]);_0x2f430a[_0x053f('0x31')]=_0x053f('0x32');}else{return null;}}return _0x4b1e81[_0x053f('0x15')](_[_0x053f('0x33')](_0x33c007[_0x053f('0x2f')]))['create'](_0x2f430a);}});}function getCustomFields(_0x4da7a4,_0x45137d){var _0x50e82d={};if(_0x4da7a4[_0x053f('0x1b')]>0x0){_[_0x053f('0x34')](_0x4da7a4,function(_0x2ae0c2){if(_0x2ae0c2[_0x053f('0x35')]==='string'&&_0x2ae0c2[_0x053f('0x36')]){_0x50e82d[_0x2ae0c2[_0x053f('0x36')]]=_0x2ae0c2[_0x053f('0x37')][_0x053f('0x38')]();}else if(_0x2ae0c2['type']===_0x053f('0x39')&&_0x2ae0c2[_0x053f('0x3a')]&&_0x2ae0c2['idField']){_0x45137d[_0x2ae0c2[_0x053f('0x3a')]]&&(_0x50e82d[_0x2ae0c2['idField']]=_0x45137d[_0x2ae0c2[_0x053f('0x3a')]][_0x053f('0x38')]());}else if(_0x2ae0c2[_0x053f('0x35')]===_0x053f('0x3b')&&_0x2ae0c2[_0x053f('0x3c')]&&_0x2ae0c2[_0x053f('0x3c')]['name']&&_0x2ae0c2['idField']){_0x45137d[_0x2ae0c2[_0x053f('0x3c')]['name'][_0x053f('0x3d')]()]&&(_0x50e82d[_0x2ae0c2['idField']]=_0x45137d[_0x2ae0c2['Variable'][_0x053f('0x3e')]['toLowerCase']()]['toString']());}});}return _0x50e82d;}function getConnection(_0x3fe43d){var _0x5496c1=_0x3fe43d[_0x053f('0x3f')]['concat'](_0x3fe43d[_0x053f('0x40')]);var _0x2b4423=new jsforce[(_0x053f('0x41'))]({'oauth2':{'loginUrl':_0x3fe43d[_0x053f('0x42')]||_0x053f('0x43'),'clientId':_0x3fe43d[_0x053f('0x44')],'clientSecret':_0x3fe43d[_0x053f('0x45')]}});return _0x2b4423[_0x053f('0x46')](_0x3fe43d[_0x053f('0x47')],_0x5496c1)[_0x053f('0x1a')](function(){logger[_0x053f('0x1c')](_0x053f('0x48'));return _0x2b4423;});}exports['queue']=function(_0x89f2df,_0x392e4b,_0xfa1bad,_0x3ad4d1,_0x2f15b3,_0x178509){var _0x4f874a,_0x361a3d,_0x3f2a33,_0x32e086;_0x178509[_0x053f('0x49')]=intUtil[_0x053f('0x4a')](_0x178509[_0x053f('0x49')]);_0x178509[_0x053f('0x42')]=intUtil[_0x053f('0x4a')](_0x178509[_0x053f('0x42')]);if(_0x2f15b3&&_0x2f15b3[_0x053f('0x4b')]){logger['info'](_0x053f('0x4c'),_0x053f('0x4d'));_0x392e4b[_0x053f('0x4e')]=util[_0x053f('0x2d')](_0x053f('0x4f'),_0x178509[_0x053f('0x49')],_0x392e4b[_0x053f('0x50')],md5(_0x392e4b[_0x053f('0x50')]));}else{_0x392e4b[_0x053f('0x4e')]='';}return getConnection(_0x178509)['then'](function(_0x131707){_0x32e086=_0x131707;return getUser(_0x178509,_0x3ad4d1[_0x053f('0x51')],_0x32e086);})[_0x053f('0x1a')](function(_0x2cc53c){_0x4f874a=_0x2cc53c;return getEndUser(_0x178509,_0xfa1bad,_0x392e4b['calleridname'],_0x392e4b[_0x053f('0x52')],_0x32e086);})['then'](function(_0x3b116a){_0x361a3d=_0x3b116a;return getTicket(_0x178509,_0x4f874a,_0x361a3d,_0xfa1bad,_0x392e4b,_0xfa1bad[_0x053f('0x53')],_0x32e086,'queue');})[_0x053f('0x1a')](function(_0x23d6bb){_0x3f2a33=_0x23d6bb;logger['info'](_0x053f('0x54'),_0x3f2a33['id']);logger['info'](_0x053f('0x55'),_0x3f2a33['id'],_0x3ad4d1[_0x053f('0x3e')],_0x178509['type']);switch(_0x178509['type']){case _0x053f('0x56'):emit(util[_0x053f('0x2d')](_0x053f('0x57'),_0x3ad4d1['name']),_0x053f('0x58'),{'recordId':_0x3f2a33['id']});break;case _0x053f('0x59'):emit(util['format']('user:%s',_0x3ad4d1['name']),'trigger:browser:url',{'uri':util[_0x053f('0x2d')]('%s/%s/e',_0x32e086[_0x053f('0x5a')],_0x3f2a33['id'])});break;default:logger[_0x053f('0x5b')](_0x053f('0x5c'));}})['catch'](function(_0x937617){logger[_0x053f('0x5b')](_0x053f('0x4c'),JSON[_0x053f('0x5d')](_0x937617));});};exports['outbound']=function(_0x42cc15,_0x494786,_0x9025bc,_0x545d0c,_0x42c888,_0xd3d9a2,_0x2a96dd){var _0x5f4d1d,_0x5969e1,_0x4e1667,_0x4b5289;_0xd3d9a2['serverUrl']=intUtil[_0x053f('0x4a')](_0xd3d9a2[_0x053f('0x49')]);_0xd3d9a2[_0x053f('0x42')]=intUtil['stripTrailingSlash'](_0xd3d9a2['remoteUri']);if(_0x2a96dd&&_0x2a96dd[_0x053f('0x5e')]&&_0x2a96dd[_0x053f('0x5e')]!==_0x053f('0x5f')){logger[_0x053f('0x1c')](_0x053f('0x60'),'Recording\x20is\x20enabled!');_0x494786['recordingURL']=util[_0x053f('0x2d')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xd3d9a2[_0x053f('0x49')],_0x494786[_0x053f('0x50')],md5(_0x494786[_0x053f('0x50')]));}return getConnection(_0xd3d9a2)[_0x053f('0x1a')](function(_0x371649){_0x4b5289=_0x371649;return getUser(_0xd3d9a2,_0x545d0c[_0x053f('0x51')],_0x4b5289);})[_0x053f('0x1a')](function(_0x35ceeb){_0x5f4d1d=_0x35ceeb;return getEndUser(_0xd3d9a2,_0x9025bc,_0x494786['destcalleridname'],_0x494786[_0x053f('0x61')],_0x4b5289);})[_0x053f('0x1a')](function(_0x83ab5a){_0x5969e1=_0x83ab5a;return getTicket(_0xd3d9a2,_0x5f4d1d,_0x5969e1,_0x9025bc,_0x494786,_0x9025bc[_0x053f('0x53')],_0x4b5289,_0x053f('0x62'));})[_0x053f('0x1a')](function(_0x3ed677){_0x4e1667=_0x3ed677;logger[_0x053f('0x1c')](_0x053f('0x63'),_0x4e1667['id']);logger[_0x053f('0x1c')](_0x053f('0x64'),_0x4e1667['id'],_0x545d0c[_0x053f('0x3e')],_0xd3d9a2[_0x053f('0x35')]);switch(_0xd3d9a2['type']){case'integrationTab':emit(util[_0x053f('0x2d')]('user:%s',_0x545d0c[_0x053f('0x3e')]),'trigger:salesforce:display',{'recordId':_0x4e1667['id']});break;case'newTab':emit(util[_0x053f('0x2d')](_0x053f('0x57'),_0x545d0c[_0x053f('0x3e')]),_0x053f('0x65'),{'uri':util['format'](_0x053f('0x66'),_0x4b5289[_0x053f('0x5a')],_0x4e1667['id'])});break;default:logger[_0x053f('0x5b')]('[OUTBOUND]','Salesforce\x20account\x20type\x20not\x20recognized');}})[_0x053f('0x67')](function(_0x48c911){logger[_0x053f('0x5b')](_0x053f('0x60'),JSON['stringify'](_0x48c911));});};exports[_0x053f('0x68')]=function(_0x7c2c4,_0x1f3aec,_0xe24086,_0x5113e2,_0x3819a9,_0x9445f6){var _0x5aa9ec,_0xd0f7f3,_0x3d64c1,_0x58047e;_0x9445f6[_0x053f('0x49')]=intUtil[_0x053f('0x4a')](_0x9445f6[_0x053f('0x49')]);_0x9445f6[_0x053f('0x42')]=intUtil[_0x053f('0x4a')](_0x9445f6[_0x053f('0x42')]);if(_0x3819a9&&_0x3819a9[_0x053f('0x4b')]){logger[_0x053f('0x1c')]('['+_0x1f3aec[_0x053f('0x69')][_0x053f('0x6a')]()+']',_0x053f('0x4d'));_0x1f3aec['recordingURL']=util[_0x053f('0x2d')](_0x053f('0x4f'),_0x9445f6[_0x053f('0x49')],_0x1f3aec[_0x053f('0x50')],md5(_0x1f3aec[_0x053f('0x50')]));}else{_0x1f3aec[_0x053f('0x4e')]='';}return getConnection(_0x9445f6)[_0x053f('0x1a')](function(_0x491c0f){_0x58047e=_0x491c0f;if(!_[_0x053f('0x16')](_0x5113e2)){return getUser(_0x9445f6,_0x5113e2[_0x053f('0x3e')],_0x58047e);}else{return getUser(_0x9445f6,null,_0x58047e);}})['then'](function(_0x26a860){_0x5aa9ec=_0x26a860;return getEndUser(_0x9445f6,_0xe24086,_0x1f3aec[_0x053f('0x6b')],_0x1f3aec[_0x053f('0x52')],_0x58047e);})[_0x053f('0x1a')](function(_0x2be645){_0xd0f7f3=_0x2be645;return getTicket(_0x9445f6,_0x5aa9ec,_0xd0f7f3,_0xe24086,_0x1f3aec,_0xe24086[_0x053f('0x53')],_0x58047e);})[_0x053f('0x1a')](function(_0x40a114){_0x3d64c1=_0x40a114;logger[_0x053f('0x1c')]('['+_0x1f3aec['lastevent'][_0x053f('0x6a')]()+']\x20Ticket\x20%s\x20created.',_0x3d64c1['id']);logger[_0x053f('0x1c')]('['+_0x1f3aec['lastevent'][_0x053f('0x6a')]()+_0x053f('0x6c'),_0x9445f6[_0x053f('0x35')]);})[_0x053f('0x67')](function(_0x4191c7){logger[_0x053f('0x5b')]('['+_0x1f3aec[_0x053f('0x69')]['toUpperCase']()+']',JSON['stringify'](_0x4191c7));});};