Built motion from commit (unavailable).|2.5.3
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x66ee=['find','contact','lead','Contact','Phone','Enduser\x20with\x20phone\x20%s\x20found.','Enduser\x20with\x20phone\x20%s\x20not\x20found.','<unknown>','format','moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','No\x20Company','upperFirst','forEach','type','string','idField','toString','variable','variableName','customVariable','Variable','name','toLowerCase','password','concat','securityToken','remoteUri','clientId','clientSecret','login','username','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridname','calleridnum','Fields','queue','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:salesforce:display','newTab','trigger:browser:url','%s/%s/e','instanceUrl','error','[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.','stringify','recordingFormat','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','outbound','[OUTBOUND]\x20Ticket\x20%s\x20created.','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','Salesforce\x20account\x20type\x20not\x20recognized','unmanaged','lastevent','toUpperCase',']\x20Ticket\x20%s\x20created.',']\x20Integration\x20account\x20type\x20%s.','request-promise','moment','bluebird','md5','jsforce','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','defaults','emit','ticketType','assign','utc','getString','Subjects','Descriptions','WhoId','Case','ContactId','create','isNil','validateEmail','sobject','execute','then','length','Email','resolve','Name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','identity','display_name','info','user_id','Task','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','moduleSearch','contact_lead','Lead'];(function(_0x4c8db7,_0x366cfc){var _0x46a6ad=function(_0x346f46){while(--_0x346f46){_0x4c8db7['push'](_0x4c8db7['shift']());}};_0x46a6ad(++_0x366cfc);}(_0x66ee,0xb4));var _0xe66e=function(_0x28ec56,_0x2036f6){_0x28ec56=_0x28ec56-0x0;var _0x25c652=_0x66ee[_0x28ec56];return _0x25c652;};'use strict';var _=require('lodash');var rp=require(_0xe66e('0x0'));var moment=require(_0xe66e('0x1'));var BPromise=require(_0xe66e('0x2'));var md5=require(_0xe66e('0x3'));var jsforce=require(_0xe66e('0x4'));var util=require(_0xe66e('0x5'));var Redis=require(_0xe66e('0x6'));var intUtil=require(_0xe66e('0x7'));var config=require(_0xe66e('0x8'));var logger=require(_0xe66e('0x9'))('salesforce');config[_0xe66e('0xa')]=_[_0xe66e('0xb')](config[_0xe66e('0xa')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xe66e('0xa')]));function emit(_0x1dd85f,_0x2f28df,_0x3ed0fc){io['to'](_0x1dd85f)[_0xe66e('0xc')](_0x2f28df,_0x3ed0fc);}function getTicket(_0x12763c,_0x4e5c97,_0x7b9e9e,_0x3c2cad,_0x5be726,_0x53d9cb,_0x109f16,_0x10368d){var _0x40ae70={};if(_0x3c2cad[_0xe66e('0xd')]==='Task'){_0x40ae70=Object[_0xe66e('0xe')]({},{'OwnerId':_0x4e5c97['id'],'ActivityDate':moment[_0xe66e('0xf')](),'IsReminderSet':![],'IsRecurrence':![],'Subject':intUtil[_0xe66e('0x10')](_0x3c2cad[_0xe66e('0x11')],_0x5be726,'\x20'),'Description':intUtil[_0xe66e('0x10')](_0x3c2cad[_0xe66e('0x12')],_0x5be726,'\x0a')},getCustomFields(_0x53d9cb,_0x5be726));if(_0x7b9e9e){_0x40ae70[_0xe66e('0x13')]=_0x7b9e9e['id'];}}else if(_0x3c2cad[_0xe66e('0xd')]===_0xe66e('0x14')){_0x40ae70=Object[_0xe66e('0xe')]({},{'OwnerId':_0x4e5c97['id'],'Subject':intUtil[_0xe66e('0x10')](_0x3c2cad[_0xe66e('0x11')],_0x5be726,'\x20'),'Description':intUtil[_0xe66e('0x10')](_0x3c2cad[_0xe66e('0x12')],_0x5be726,'\x0a')},getCustomFields(_0x53d9cb,_0x5be726));if(_0x7b9e9e){_0x40ae70[_0xe66e('0x15')]=_0x7b9e9e['id'];}}return _0x109f16['sobject'](_0x3c2cad[_0xe66e('0xd')])[_0xe66e('0x16')](_0x40ae70);}function getUser(_0x48d803,_0x457980,_0x2ac144){if(!_[_0xe66e('0x17')](_0x457980)&&intUtil[_0xe66e('0x18')](_0x457980)){var _0x1c95b4={'Email':_0x457980};var _0x39199d={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x2ac144[_0xe66e('0x19')]('User')['find'](_0x1c95b4,_0x39199d)[_0xe66e('0x1a')]()[_0xe66e('0x1b')](function(_0x5e10bb){if(_0x5e10bb[_0xe66e('0x1c')]){var _0x32e17a=_['find'](_0x5e10bb,function(_0x5c5e3b){return _0x5c5e3b[_0xe66e('0x1d')]===_0x457980;});if(_0x32e17a){logger['info']('Agent\x20%s\x20found.',_0x457980);return BPromise[_0xe66e('0x1e')]({'id':_0x32e17a['Id'],'name':_0x32e17a[_0xe66e('0x1f')]});}}else{logger['info'](_0xe66e('0x20'),_0x457980);return _0x2ac144[_0xe66e('0x21')]()['then'](function(_0x509746){return BPromise[_0xe66e('0x1e')]({'id':_0x509746['user_id'],'name':_0x509746[_0xe66e('0x22')]});});}});}else{logger[_0xe66e('0x23')](_0xe66e('0x20'),_0x457980);return _0x2ac144['identity']()[_0xe66e('0x1b')](function(_0x3ed704){return BPromise[_0xe66e('0x1e')]({'id':_0x3ed704[_0xe66e('0x24')],'name':_0x3ed704[_0xe66e('0x22')]});});}}function getEndUser(_0x3a931d,_0xc4631f,_0x25ffd9,_0x52fd1b,_0x510c0a){var _0xafb198={'Phone':_0x52fd1b};var _0x554cf7={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0xe66e('0x1e')]()[_0xe66e('0x1b')](function(){if(_0xc4631f['ticketType']===_0xe66e('0x25')){logger['info'](_0xe66e('0x26'),_0x52fd1b,_0xc4631f['moduleSearch']);switch(_0xc4631f[_0xe66e('0x27')]){case _0xe66e('0x28'):return _0x510c0a[_0xe66e('0x19')]('Contact')['find'](_0xafb198,_0x554cf7)[_0xe66e('0x1a')]()['then'](function(_0x47095c){if(_0x47095c&&_0x47095c[_0xe66e('0x1c')]){return _0x47095c;}else{return _0x510c0a[_0xe66e('0x19')](_0xe66e('0x29'))[_0xe66e('0x2a')](_0xafb198,_0x554cf7);}});case _0xe66e('0x2b'):return _0x510c0a['sobject']('Contact')[_0xe66e('0x2a')](_0xafb198,_0x554cf7)[_0xe66e('0x1a')]();case _0xe66e('0x2c'):return _0x510c0a[_0xe66e('0x19')](_0xe66e('0x29'))[_0xe66e('0x2a')](_0xafb198,_0x554cf7);default:return null;}}else if(_0xc4631f['ticketType']===_0xe66e('0x14')){logger[_0xe66e('0x23')](_0xe66e('0x26'),_0x52fd1b,'contact');return _0x510c0a[_0xe66e('0x19')](_0xe66e('0x2d'))[_0xe66e('0x2a')](_0xafb198,_0x554cf7)[_0xe66e('0x1a')]();}})[_0xe66e('0x1b')](function(_0x36e239){if(_0x36e239&&_0x36e239[_0xe66e('0x1c')]){var _0x43835e=_['find'](_0x36e239,function(_0x5d6776){return _0x5d6776[_0xe66e('0x2e')]===_0x52fd1b;});if(_0x43835e){return BPromise[_0xe66e('0x1e')]({'id':_0x43835e['Id'],'name':_0x43835e['Name'],'phone':_0x43835e[_0xe66e('0x2e')]});}}})[_0xe66e('0x1b')](function(_0x15a7a3){if(_0x15a7a3){logger['info'](_0xe66e('0x2f'),_0x52fd1b);return BPromise['resolve'](_0x15a7a3);}else{logger['info'](_0xe66e('0x30'),_0x52fd1b);var _0x3fd55c={'LastName':_0x25ffd9!==_0xe66e('0x31')?_0x25ffd9:util[_0xe66e('0x32')]('Caller\x20-\x20%s',_0x52fd1b),'Phone':_0x52fd1b};if(_0xc4631f[_0xe66e('0x33')]){if(_0xc4631f[_0xe66e('0x33')]===_0xe66e('0x2b')){logger[_0xe66e('0x23')](_0xe66e('0x34'),_0x52fd1b,_0xc4631f['moduleCreate']);}else if(_0xc4631f[_0xe66e('0x33')]==='lead'&&_0xc4631f[_0xe66e('0xd')]===_0xe66e('0x25')){logger['info'](_0xe66e('0x34'),_0x52fd1b,_0xc4631f[_0xe66e('0x33')]);_0x3fd55c['Company']=_0xe66e('0x35');}else{return null;}}return _0x510c0a[_0xe66e('0x19')](_[_0xe66e('0x36')](_0xc4631f['moduleCreate']))['create'](_0x3fd55c);}});}function getCustomFields(_0xf822c8,_0x5000d5){var _0x277755={};if(_0xf822c8[_0xe66e('0x1c')]>0x0){_[_0xe66e('0x37')](_0xf822c8,function(_0x3fa418){if(_0x3fa418[_0xe66e('0x38')]===_0xe66e('0x39')&&_0x3fa418[_0xe66e('0x3a')]){_0x277755[_0x3fa418[_0xe66e('0x3a')]]=_0x3fa418['content'][_0xe66e('0x3b')]();}else if(_0x3fa418['type']===_0xe66e('0x3c')&&_0x3fa418[_0xe66e('0x3d')]&&_0x3fa418[_0xe66e('0x3a')]){_0x5000d5[_0x3fa418[_0xe66e('0x3d')]]&&(_0x277755[_0x3fa418[_0xe66e('0x3a')]]=_0x5000d5[_0x3fa418[_0xe66e('0x3d')]][_0xe66e('0x3b')]());}else if(_0x3fa418['type']===_0xe66e('0x3e')&&_0x3fa418[_0xe66e('0x3f')]&&_0x3fa418[_0xe66e('0x3f')]['name']&&_0x3fa418[_0xe66e('0x3a')]){_0x5000d5[_0x3fa418[_0xe66e('0x3f')][_0xe66e('0x40')][_0xe66e('0x41')]()]&&(_0x277755[_0x3fa418['idField']]=_0x5000d5[_0x3fa418[_0xe66e('0x3f')][_0xe66e('0x40')][_0xe66e('0x41')]()][_0xe66e('0x3b')]());}});}return _0x277755;}function getConnection(_0x310c8f){var _0x5b05f6=_0x310c8f[_0xe66e('0x42')][_0xe66e('0x43')](_0x310c8f[_0xe66e('0x44')]);var _0xd1efc4=new jsforce['Connection']({'oauth2':{'loginUrl':_0x310c8f[_0xe66e('0x45')]||'https://login.salesforce.com','clientId':_0x310c8f[_0xe66e('0x46')],'clientSecret':_0x310c8f[_0xe66e('0x47')]}});return _0xd1efc4[_0xe66e('0x48')](_0x310c8f[_0xe66e('0x49')],_0x5b05f6)['then'](function(){logger[_0xe66e('0x23')]('Connection\x20established.');return _0xd1efc4;});}exports['queue']=function(_0x20ea05,_0x1f390e,_0x3ab31b,_0x3726a2,_0x48c146,_0x28ba1c){var _0x161fd4,_0x323fe9,_0x163119,_0xac41bd;_0x28ba1c[_0xe66e('0x4a')]=intUtil['stripTrailingSlash'](_0x28ba1c[_0xe66e('0x4a')]);_0x28ba1c[_0xe66e('0x45')]=intUtil[_0xe66e('0x4b')](_0x28ba1c[_0xe66e('0x45')]);if(_0x48c146&&_0x48c146[_0xe66e('0x4c')]){logger[_0xe66e('0x23')](_0xe66e('0x4d'),'Recording\x20is\x20enabled!');_0x1f390e[_0xe66e('0x4e')]=util[_0xe66e('0x32')](_0xe66e('0x4f'),_0x28ba1c[_0xe66e('0x4a')],_0x1f390e[_0xe66e('0x50')],md5(_0x1f390e['uniqueid']));}else{_0x1f390e[_0xe66e('0x4e')]='';}return getConnection(_0x28ba1c)[_0xe66e('0x1b')](function(_0x67d2f6){_0xac41bd=_0x67d2f6;return getUser(_0x28ba1c,_0x3726a2[_0xe66e('0x51')],_0xac41bd);})[_0xe66e('0x1b')](function(_0x22edbb){_0x161fd4=_0x22edbb;return getEndUser(_0x28ba1c,_0x3ab31b,_0x1f390e[_0xe66e('0x52')],_0x1f390e[_0xe66e('0x53')],_0xac41bd);})[_0xe66e('0x1b')](function(_0x1f8b53){_0x323fe9=_0x1f8b53;return getTicket(_0x28ba1c,_0x161fd4,_0x323fe9,_0x3ab31b,_0x1f390e,_0x3ab31b[_0xe66e('0x54')],_0xac41bd,_0xe66e('0x55'));})[_0xe66e('0x1b')](function(_0x3baa38){_0x163119=_0x3baa38;logger[_0xe66e('0x23')]('[QUEUE]\x20Ticket\x20%s\x20created',_0x163119['id']);logger[_0xe66e('0x23')](_0xe66e('0x56'),_0x163119['id'],_0x3726a2[_0xe66e('0x40')],_0x28ba1c[_0xe66e('0x38')]);switch(_0x28ba1c[_0xe66e('0x38')]){case _0xe66e('0x57'):emit(util[_0xe66e('0x32')](_0xe66e('0x58'),_0x3726a2[_0xe66e('0x40')]),_0xe66e('0x59'),{'recordId':_0x163119['id']});break;case _0xe66e('0x5a'):emit(util[_0xe66e('0x32')](_0xe66e('0x58'),_0x3726a2[_0xe66e('0x40')]),_0xe66e('0x5b'),{'uri':util['format'](_0xe66e('0x5c'),_0xac41bd[_0xe66e('0x5d')],_0x163119['id'])});break;default:logger[_0xe66e('0x5e')](_0xe66e('0x5f'));}})['catch'](function(_0x7db29c){logger[_0xe66e('0x5e')](_0xe66e('0x4d'),JSON[_0xe66e('0x60')](_0x7db29c));});};exports['outbound']=function(_0x1d23f4,_0x38913b,_0xf67a7b,_0x552be7,_0x394506,_0x96c63e,_0x38cc2e){var _0x4673c3,_0x215b5e,_0x20fb70,_0x48d24b;_0x96c63e[_0xe66e('0x4a')]=intUtil['stripTrailingSlash'](_0x96c63e[_0xe66e('0x4a')]);_0x96c63e[_0xe66e('0x45')]=intUtil[_0xe66e('0x4b')](_0x96c63e[_0xe66e('0x45')]);if(_0x38cc2e&&_0x38cc2e[_0xe66e('0x61')]&&_0x38cc2e[_0xe66e('0x61')]!=='none'){logger[_0xe66e('0x23')](_0xe66e('0x62'),_0xe66e('0x63'));_0x38913b[_0xe66e('0x4e')]=util[_0xe66e('0x32')](_0xe66e('0x4f'),_0x96c63e['serverUrl'],_0x38913b[_0xe66e('0x50')],md5(_0x38913b['uniqueid']));}return getConnection(_0x96c63e)[_0xe66e('0x1b')](function(_0x1e0522){_0x48d24b=_0x1e0522;return getUser(_0x96c63e,_0x552be7[_0xe66e('0x51')],_0x48d24b);})['then'](function(_0xce4ef2){_0x4673c3=_0xce4ef2;return getEndUser(_0x96c63e,_0xf67a7b,_0x38913b[_0xe66e('0x64')],_0x38913b[_0xe66e('0x65')],_0x48d24b);})['then'](function(_0x497090){_0x215b5e=_0x497090;return getTicket(_0x96c63e,_0x4673c3,_0x215b5e,_0xf67a7b,_0x38913b,_0xf67a7b[_0xe66e('0x54')],_0x48d24b,_0xe66e('0x66'));})[_0xe66e('0x1b')](function(_0x24c220){_0x20fb70=_0x24c220;logger[_0xe66e('0x23')](_0xe66e('0x67'),_0x20fb70['id']);logger[_0xe66e('0x23')](_0xe66e('0x68'),_0x20fb70['id'],_0x552be7[_0xe66e('0x40')],_0x96c63e[_0xe66e('0x38')]);switch(_0x96c63e['type']){case _0xe66e('0x57'):emit(util[_0xe66e('0x32')](_0xe66e('0x58'),_0x552be7[_0xe66e('0x40')]),_0xe66e('0x59'),{'recordId':_0x20fb70['id']});break;case'newTab':emit(util[_0xe66e('0x32')](_0xe66e('0x58'),_0x552be7[_0xe66e('0x40')]),_0xe66e('0x5b'),{'uri':util[_0xe66e('0x32')](_0xe66e('0x5c'),_0x48d24b[_0xe66e('0x5d')],_0x20fb70['id'])});break;default:logger['error'](_0xe66e('0x62'),_0xe66e('0x69'));}})['catch'](function(_0x29ac2e){logger['error'](_0xe66e('0x62'),JSON[_0xe66e('0x60')](_0x29ac2e));});};exports[_0xe66e('0x6a')]=function(_0x5c9a4e,_0x3a8a90,_0x382ba2,_0x2dbc3a,_0x5308fb,_0x565b47){var _0x8bb99c,_0x33a72d,_0xf26033,_0x2ed310;_0x565b47['serverUrl']=intUtil['stripTrailingSlash'](_0x565b47[_0xe66e('0x4a')]);_0x565b47[_0xe66e('0x45')]=intUtil[_0xe66e('0x4b')](_0x565b47[_0xe66e('0x45')]);if(_0x5308fb&&_0x5308fb['monitor_format']){logger[_0xe66e('0x23')]('['+_0x3a8a90[_0xe66e('0x6b')][_0xe66e('0x6c')]()+']',_0xe66e('0x63'));_0x3a8a90[_0xe66e('0x4e')]=util[_0xe66e('0x32')](_0xe66e('0x4f'),_0x565b47[_0xe66e('0x4a')],_0x3a8a90[_0xe66e('0x50')],md5(_0x3a8a90[_0xe66e('0x50')]));}else{_0x3a8a90[_0xe66e('0x4e')]='';}return getConnection(_0x565b47)[_0xe66e('0x1b')](function(_0x51370b){_0x2ed310=_0x51370b;if(!_[_0xe66e('0x17')](_0x2dbc3a)){return getUser(_0x565b47,_0x2dbc3a[_0xe66e('0x40')],_0x2ed310);}else{return getUser(_0x565b47,null,_0x2ed310);}})['then'](function(_0xcea234){_0x8bb99c=_0xcea234;return getEndUser(_0x565b47,_0x382ba2,_0x3a8a90['calleridname'],_0x3a8a90['calleridnum'],_0x2ed310);})[_0xe66e('0x1b')](function(_0x46231d){_0x33a72d=_0x46231d;return getTicket(_0x565b47,_0x8bb99c,_0x33a72d,_0x382ba2,_0x3a8a90,_0x382ba2[_0xe66e('0x54')],_0x2ed310);})[_0xe66e('0x1b')](function(_0x5f1599){_0xf26033=_0x5f1599;logger[_0xe66e('0x23')]('['+_0x3a8a90['lastevent'][_0xe66e('0x6c')]()+_0xe66e('0x6d'),_0xf26033['id']);logger[_0xe66e('0x23')]('['+_0x3a8a90[_0xe66e('0x6b')]['toUpperCase']()+_0xe66e('0x6e'),_0x565b47['type']);})['catch'](function(_0x4ac3f6){logger[_0xe66e('0x5e')]('['+_0x3a8a90[_0xe66e('0x6b')][_0xe66e('0x6c')]()+']',JSON[_0xe66e('0x60')](_0x4ac3f6));});};