Built motion from commit 9d7072cc.|2.5.39
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x0258=['cloneDeep','additionalSearchContact','merge','Contact','find','additionalSearchLead','account_contact_lead','additionalSearchAccount','$or','Account','length','Lead','first','attributes','type','toLowerCase','Enduser\x20(%s)\x20with\x20phone\x20%s\x20found','Enduser\x20with\x20phone\x20%s\x20not\x20found','moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','LastName','<unknown>','Caller\x20-\x20%s','format','Company','No\x20Company','Name','upperFirst','create','forEach','includes','string','picklist','idField','content','variable','variableName','toString','customVariable','Variable','name','password','concat','securityToken','Connection','remoteUri','https://login.salesforce.com','clientId','clientSecret','login','username','Connection\x20established.','queue','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','calleridnum','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:browser:url','instanceUrl','error','[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.','catch','outbound','none','email','destcalleridname','Fields','[OUTBOUND]\x20Ticket\x20%s\x20created.','trigger:salesforce:display','newTab','[OUTBOUND]','unmanaged','lastevent','toUpperCase','isNil',']\x20Ticket\x20%s\x20created.',']\x20Integration\x20account\x20type\x20%s.','request-promise','moment','bluebird','md5','jsforce','ioredis','./util','../../../../config/environment','../../../../config/logger','salesforce','redis','localhost','socket.io-emitter','emit','assign','getString','Descriptions','ticketType','Task','ActivityDate','utc','IsRecurrence','endUserType','contact','WhoId','Case','ContactId','account','AccountId','lead','leadId','Association\x20between\x20Case\x20and\x20Lead\x20skipped','sobject','validateEmail','User','execute','then','Email','info','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','identity','user_id','display_name','resolve','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','moduleSearch','contact_lead'];(function(_0x1985be,_0x921acb){var _0x5ea01d=function(_0x1e845f){while(--_0x1e845f){_0x1985be['push'](_0x1985be['shift']());}};_0x5ea01d(++_0x921acb);}(_0x0258,0x15d));var _0x8025=function(_0x52c283,_0x1acdfa){_0x52c283=_0x52c283-0x0;var _0x132b64=_0x0258[_0x52c283];return _0x132b64;};'use strict';var _=require('lodash');var rp=require(_0x8025('0x0'));var moment=require(_0x8025('0x1'));var BPromise=require(_0x8025('0x2'));var md5=require(_0x8025('0x3'));var jsforce=require(_0x8025('0x4'));var util=require('util');var Redis=require(_0x8025('0x5'));var intUtil=require(_0x8025('0x6'));var config=require(_0x8025('0x7'));var logger=require(_0x8025('0x8'))(_0x8025('0x9'));config[_0x8025('0xa')]=_['defaults'](config['redis'],{'host':_0x8025('0xb'),'port':0x18eb});var io=require(_0x8025('0xc'))(new Redis(config['redis']));function emit(_0x153bce,_0x5461cb,_0x481f75){io['to'](_0x153bce)[_0x8025('0xd')](_0x5461cb,_0x481f75);}function getTicket(_0x1b4668,_0x5868f9,_0x39de74,_0x11be8a,_0x2a54af,_0x3e4734,_0x5d90de,_0x5be0c5){var _0x59d758=Object[_0x8025('0xe')]({},{'OwnerId':_0x5868f9['id'],'Subject':intUtil[_0x8025('0xf')](_0x11be8a['Subjects'],_0x2a54af,'\x20'),'Description':intUtil['getString'](_0x11be8a[_0x8025('0x10')],_0x2a54af,'\x0a')},getCustomFields(_0x3e4734,_0x2a54af));if(_0x39de74){if(_0x11be8a[_0x8025('0x11')]===_0x8025('0x12')){_0x59d758[_0x8025('0x13')]=moment[_0x8025('0x14')]();_0x59d758['IsReminderSet']=![];_0x59d758[_0x8025('0x15')]=![];if(_0x39de74[_0x8025('0x16')]===_0x8025('0x17')||_0x39de74[_0x8025('0x16')]==='lead'){_0x59d758[_0x8025('0x18')]=_0x39de74['id'];}else if(_0x39de74[_0x8025('0x16')]==='account'){_0x59d758['WhatId']=_0x39de74['id'];}}else if(_0x11be8a[_0x8025('0x11')]===_0x8025('0x19')){if(_0x39de74['endUserType']===_0x8025('0x17')){_0x59d758[_0x8025('0x1a')]=_0x39de74['id'];}else if(_0x39de74[_0x8025('0x16')]===_0x8025('0x1b')){_0x59d758[_0x8025('0x1c')]=_0x39de74['id'];}else if(_0x39de74['endUserType']===_0x8025('0x1d')&&_0x11be8a['leadId']){_0x59d758[_0x11be8a[_0x8025('0x1e')]]=_0x39de74['id'];}else{logger['info'](_0x8025('0x1f'));}}}return _0x5d90de[_0x8025('0x20')](_0x11be8a['ticketType'])['create'](_0x59d758);}function getUser(_0x11ae27,_0x2bdccf,_0xfae710){if(!_['isNil'](_0x2bdccf)&&intUtil[_0x8025('0x21')](_0x2bdccf)){var _0x26b8d8={'Email':_0x2bdccf};var _0x5ee49d={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0xfae710[_0x8025('0x20')](_0x8025('0x22'))['find'](_0x26b8d8,_0x5ee49d)[_0x8025('0x23')]()[_0x8025('0x24')](function(_0x55f04c){if(_0x55f04c['length']){var _0x5822a0=_['find'](_0x55f04c,function(_0x3d0219){return _0x3d0219[_0x8025('0x25')]===_0x2bdccf;});if(_0x5822a0){logger[_0x8025('0x26')]('Agent\x20%s\x20found.',_0x2bdccf);return BPromise['resolve']({'id':_0x5822a0['Id'],'name':_0x5822a0['Name']});}}else{logger['info'](_0x8025('0x27'),_0x2bdccf);return _0xfae710['identity']()[_0x8025('0x24')](function(_0x409c4d){return BPromise['resolve']({'id':_0x409c4d['user_id'],'name':_0x409c4d['display_name']});});}});}else{logger[_0x8025('0x26')](_0x8025('0x27'),_0x2bdccf);return _0xfae710[_0x8025('0x28')]()[_0x8025('0x24')](function(_0x2b88f4){return BPromise['resolve']({'id':_0x2b88f4[_0x8025('0x29')],'name':_0x2b88f4[_0x8025('0x2a')]});});}}function getEndUser(_0x197206,_0xb82c4c,_0x10ccab,_0x1a351f,_0x294dc7){var _0x8137ad={'$or':{'Phone':_0x1a351f}};var _0x3960be={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0x8025('0x2b')]()['then'](function(){logger[_0x8025('0x26')](_0x8025('0x2c'),_0x1a351f,_0xb82c4c[_0x8025('0x2d')]);switch(_0xb82c4c[_0x8025('0x2d')]){case _0x8025('0x2e'):var _0x3607dc=_[_0x8025('0x2f')](_0x8137ad);if(_0xb82c4c['additionalSearchContact']){var _0x5d39ed={};_0x5d39ed[_0xb82c4c[_0x8025('0x30')]]=_0x1a351f;_[_0x8025('0x31')](_0x3607dc['$or'],_0x5d39ed);}return _0x294dc7[_0x8025('0x20')](_0x8025('0x32'))[_0x8025('0x33')](_0x3607dc,_0x3960be)[_0x8025('0x23')]()[_0x8025('0x24')](function(_0x2db355){if(_0x2db355&&_0x2db355['length']){return _0x2db355;}else{var _0x24c58e=_[_0x8025('0x2f')](_0x8137ad);if(_0xb82c4c[_0x8025('0x34')]){var _0x15b22b={};_0x15b22b[_0xb82c4c['additionalSearchLead']]=_0x1a351f;_['merge'](_0x24c58e['$or'],_0x15b22b);}return _0x294dc7[_0x8025('0x20')]('Lead')[_0x8025('0x33')](_0x24c58e,_0x3960be);}});case _0x8025('0x35'):var _0x2c4333=_[_0x8025('0x2f')](_0x8137ad);if(_0xb82c4c[_0x8025('0x36')]){var _0x5d39ed={};_0x5d39ed[_0xb82c4c[_0x8025('0x36')]]=_0x1a351f;_[_0x8025('0x31')](_0x2c4333[_0x8025('0x37')],_0x5d39ed);}return _0x294dc7[_0x8025('0x20')](_0x8025('0x38'))['find'](_0x2c4333,_0x3960be)['execute']()[_0x8025('0x24')](function(_0x56aba1){if(_0x56aba1&&_0x56aba1[_0x8025('0x39')]){return _0x56aba1;}else{var _0x21a676=_[_0x8025('0x2f')](_0x8137ad);if(_0xb82c4c[_0x8025('0x30')]){var _0x3484a5={};_0x3484a5[_0xb82c4c[_0x8025('0x30')]]=_0x1a351f;_[_0x8025('0x31')](_0x21a676[_0x8025('0x37')],_0x3484a5);}return _0x294dc7[_0x8025('0x20')](_0x8025('0x32'))[_0x8025('0x33')](_0x21a676,_0x3960be)[_0x8025('0x24')](function(_0x345cab){if(_0x345cab&&_0x345cab[_0x8025('0x39')]){return _0x345cab;}else{var _0x1d2842=_['cloneDeep'](_0x8137ad);if(_0xb82c4c[_0x8025('0x34')]){var _0x2ea992={};_0x2ea992[_0xb82c4c[_0x8025('0x34')]]=_0x1a351f;_[_0x8025('0x31')](_0x1d2842['$or'],_0x2ea992);}return _0x294dc7['sobject'](_0x8025('0x3a'))[_0x8025('0x33')](_0x1d2842,_0x3960be);}});}});case _0x8025('0x17'):var _0x3607dc=_['cloneDeep'](_0x8137ad);if(_0xb82c4c[_0x8025('0x30')]){var _0x5d39ed={};_0x5d39ed[_0xb82c4c[_0x8025('0x30')]]=_0x1a351f;_[_0x8025('0x31')](_0x3607dc[_0x8025('0x37')],_0x5d39ed);}return _0x294dc7[_0x8025('0x20')](_0x8025('0x32'))[_0x8025('0x33')](_0x3607dc,_0x3960be)[_0x8025('0x23')]();case'lead':var _0x5ce987=_['cloneDeep'](_0x8137ad);if(_0xb82c4c['additionalSearchLead']){var _0x5d39ed={};_0x5d39ed[_0xb82c4c[_0x8025('0x34')]]=_0x1a351f;_['merge'](_0x5ce987[_0x8025('0x37')],_0x5d39ed);}return _0x294dc7['sobject'](_0x8025('0x3a'))['find'](_0x5ce987,_0x3960be);case'account':var _0x2c4333=_[_0x8025('0x2f')](_0x8137ad);if(_0xb82c4c[_0x8025('0x36')]){var _0x5d39ed={};_0x5d39ed[_0xb82c4c[_0x8025('0x36')]]=_0x1a351f;_[_0x8025('0x31')](_0x2c4333[_0x8025('0x37')],_0x5d39ed);}return _0x294dc7['sobject'](_0x8025('0x38'))['find'](_0x2c4333,_0x3960be);default:return null;}})[_0x8025('0x24')](function(_0x5a45b9){if(_0x5a45b9&&_0x5a45b9['length']){var _0xbd066b=_[_0x8025('0x3b')](_0x5a45b9);if(_0xbd066b){return BPromise['resolve']({'id':_0xbd066b['Id'],'name':_0xbd066b['Name'],'phone':_0xbd066b['Phone'],'endUserType':_0xbd066b[_0x8025('0x3c')][_0x8025('0x3d')][_0x8025('0x3e')]()});}}})[_0x8025('0x24')](function(_0x2c507a){if(_0x2c507a){logger[_0x8025('0x26')](_0x8025('0x3f'),_0x2c507a['endUserType'],_0x1a351f);return BPromise[_0x8025('0x2b')](_0x2c507a);}else{logger[_0x8025('0x26')](_0x8025('0x40'),_0x1a351f);var _0x57e3a3={'Phone':_0x1a351f};if(_0xb82c4c['moduleCreate']){if(_0xb82c4c[_0x8025('0x41')]==='contact'){logger[_0x8025('0x26')](_0x8025('0x42'),_0x1a351f,_0xb82c4c[_0x8025('0x41')]);_0x57e3a3[_0x8025('0x43')]=_0x10ccab!==_0x8025('0x44')?_0x10ccab:util['format'](_0x8025('0x45'),_0x1a351f);}else if(_0xb82c4c[_0x8025('0x41')]===_0x8025('0x1d')){logger[_0x8025('0x26')](_0x8025('0x42'),_0x1a351f,_0xb82c4c[_0x8025('0x41')]);_0x57e3a3['LastName']=_0x10ccab!==_0x8025('0x44')?_0x10ccab:util[_0x8025('0x46')](_0x8025('0x45'),_0x1a351f);_0x57e3a3[_0x8025('0x47')]=_0x8025('0x48');}else if(_0xb82c4c['moduleCreate']===_0x8025('0x1b')){logger['info'](_0x8025('0x42'),_0x1a351f,_0xb82c4c['moduleCreate']);_0x57e3a3[_0x8025('0x49')]=_0x10ccab!=='<unknown>'?_0x10ccab:util[_0x8025('0x46')]('Caller\x20-\x20%s',_0x1a351f);}else{return null;}}return _0x294dc7[_0x8025('0x20')](_[_0x8025('0x4a')](_0xb82c4c[_0x8025('0x41')]))[_0x8025('0x4b')](_0x57e3a3)[_0x8025('0x24')](function(_0x2bec1b){return BPromise['resolve']({'id':_0x2bec1b['id'],'endUserType':_0xb82c4c[_0x8025('0x41')]});});}});}function getCustomFields(_0x1aaf63,_0x566a3c){var _0x261830={};if(_0x1aaf63[_0x8025('0x39')]>0x0){_[_0x8025('0x4c')](_0x1aaf63,function(_0x1652bd){if(_[_0x8025('0x4d')]([_0x8025('0x4e'),_0x8025('0x4f')],_0x1652bd[_0x8025('0x3d')])&&_0x1652bd[_0x8025('0x50')]){_0x261830[_0x1652bd[_0x8025('0x50')]]=_0x1652bd[_0x8025('0x51')]['toString']();}else if(_0x1652bd[_0x8025('0x3d')]===_0x8025('0x52')&&_0x1652bd[_0x8025('0x53')]&&_0x1652bd['idField']){_0x566a3c[_0x1652bd[_0x8025('0x53')]]&&(_0x261830[_0x1652bd['idField']]=_0x566a3c[_0x1652bd[_0x8025('0x53')]][_0x8025('0x54')]());}else if(_0x1652bd[_0x8025('0x3d')]===_0x8025('0x55')&&_0x1652bd[_0x8025('0x56')]&&_0x1652bd[_0x8025('0x56')][_0x8025('0x57')]&&_0x1652bd['idField']){_0x566a3c[_0x1652bd[_0x8025('0x56')][_0x8025('0x57')][_0x8025('0x3e')]()]&&(_0x261830[_0x1652bd['idField']]=_0x566a3c[_0x1652bd[_0x8025('0x56')]['name'][_0x8025('0x3e')]()][_0x8025('0x54')]());}});}return _0x261830;}function getConnection(_0xec7ce0){var _0x5891ca=_0xec7ce0[_0x8025('0x58')][_0x8025('0x59')](_0xec7ce0[_0x8025('0x5a')]);var _0x15d9e5=new jsforce[(_0x8025('0x5b'))]({'oauth2':{'loginUrl':_0xec7ce0[_0x8025('0x5c')]||_0x8025('0x5d'),'clientId':_0xec7ce0[_0x8025('0x5e')],'clientSecret':_0xec7ce0[_0x8025('0x5f')]}});return _0x15d9e5[_0x8025('0x60')](_0xec7ce0[_0x8025('0x61')],_0x5891ca)['then'](function(){logger[_0x8025('0x26')](_0x8025('0x62'));return _0x15d9e5;});}exports[_0x8025('0x63')]=function(_0x3834a1,_0x5a3bfd,_0x59f7a8,_0xb9c551,_0x3b727d,_0x3c3d08){var _0x324397,_0x28b95c,_0x53f6a5,_0x51f13b;_0x3c3d08[_0x8025('0x64')]=intUtil[_0x8025('0x65')](_0x3c3d08[_0x8025('0x64')]);_0x3c3d08[_0x8025('0x5c')]=intUtil[_0x8025('0x65')](_0x3c3d08[_0x8025('0x5c')]);if(_0x3b727d&&_0x3b727d[_0x8025('0x66')]){logger[_0x8025('0x26')](_0x8025('0x67'),_0x8025('0x68'));_0x5a3bfd[_0x8025('0x69')]=util[_0x8025('0x46')](_0x8025('0x6a'),_0x3c3d08[_0x8025('0x64')],_0x5a3bfd[_0x8025('0x6b')],md5(_0x5a3bfd[_0x8025('0x6b')]));}else{_0x5a3bfd[_0x8025('0x69')]='';}return getConnection(_0x3c3d08)[_0x8025('0x24')](function(_0x250ba4){_0x51f13b=_0x250ba4;return getUser(_0x3c3d08,_0xb9c551['email'],_0x51f13b);})[_0x8025('0x24')](function(_0x40db58){_0x324397=_0x40db58;return getEndUser(_0x3c3d08,_0x59f7a8,_0x5a3bfd['calleridname'],_0x5a3bfd[_0x8025('0x6c')],_0x51f13b);})[_0x8025('0x24')](function(_0x4a7a35){_0x28b95c=_0x4a7a35;return getTicket(_0x3c3d08,_0x324397,_0x28b95c,_0x59f7a8,_0x5a3bfd,_0x59f7a8['Fields'],_0x51f13b,_0x8025('0x63'));})[_0x8025('0x24')](function(_0x3bc302){_0x53f6a5=_0x3bc302;logger[_0x8025('0x26')]('[QUEUE]\x20Ticket\x20%s\x20created',_0x53f6a5['id']);logger[_0x8025('0x26')](_0x8025('0x6d'),_0x53f6a5['id'],_0xb9c551[_0x8025('0x57')],_0x3c3d08[_0x8025('0x3d')]);switch(_0x3c3d08[_0x8025('0x3d')]){case _0x8025('0x6e'):emit(util[_0x8025('0x46')](_0x8025('0x6f'),_0xb9c551['name']),'trigger:salesforce:display',{'recordId':_0x53f6a5['id']});break;case'newTab':emit(util[_0x8025('0x46')](_0x8025('0x6f'),_0xb9c551[_0x8025('0x57')]),_0x8025('0x70'),{'uri':util[_0x8025('0x46')]('%s/%s/e',_0x51f13b[_0x8025('0x71')],_0x53f6a5['id'])});break;default:logger[_0x8025('0x72')](_0x8025('0x73'));}})[_0x8025('0x74')](function(_0x1d2130){logger[_0x8025('0x72')](_0x8025('0x67'),_0x1d2130);});};exports[_0x8025('0x75')]=function(_0x42101c,_0x556ae4,_0x4fb271,_0xc86fa5,_0x4133fd,_0x3c1786,_0x48bd61){var _0x327191,_0x3829f2,_0x2f5d54,_0x31f63b;_0x3c1786[_0x8025('0x64')]=intUtil[_0x8025('0x65')](_0x3c1786[_0x8025('0x64')]);_0x3c1786[_0x8025('0x5c')]=intUtil[_0x8025('0x65')](_0x3c1786[_0x8025('0x5c')]);if(_0x48bd61&&_0x48bd61['recordingFormat']&&_0x48bd61['recordingFormat']!==_0x8025('0x76')){logger[_0x8025('0x26')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x556ae4[_0x8025('0x69')]=util[_0x8025('0x46')](_0x8025('0x6a'),_0x3c1786[_0x8025('0x64')],_0x556ae4[_0x8025('0x6b')],md5(_0x556ae4[_0x8025('0x6b')]));}return getConnection(_0x3c1786)[_0x8025('0x24')](function(_0x5357dd){_0x31f63b=_0x5357dd;return getUser(_0x3c1786,_0xc86fa5[_0x8025('0x77')],_0x31f63b);})[_0x8025('0x24')](function(_0x13cfef){_0x327191=_0x13cfef;return getEndUser(_0x3c1786,_0x4fb271,_0x556ae4[_0x8025('0x78')],_0x556ae4['destcalleridnum'],_0x31f63b);})['then'](function(_0xb07899){_0x3829f2=_0xb07899;return getTicket(_0x3c1786,_0x327191,_0x3829f2,_0x4fb271,_0x556ae4,_0x4fb271[_0x8025('0x79')],_0x31f63b,'outbound');})[_0x8025('0x24')](function(_0x71fd04){_0x2f5d54=_0x71fd04;logger[_0x8025('0x26')](_0x8025('0x7a'),_0x2f5d54['id']);logger[_0x8025('0x26')]('[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.',_0x2f5d54['id'],_0xc86fa5[_0x8025('0x57')],_0x3c1786['type']);switch(_0x3c1786[_0x8025('0x3d')]){case'integrationTab':emit(util['format'](_0x8025('0x6f'),_0xc86fa5[_0x8025('0x57')]),_0x8025('0x7b'),{'recordId':_0x2f5d54['id']});break;case _0x8025('0x7c'):emit(util['format'](_0x8025('0x6f'),_0xc86fa5[_0x8025('0x57')]),_0x8025('0x70'),{'uri':util[_0x8025('0x46')]('%s/%s/e',_0x31f63b['instanceUrl'],_0x2f5d54['id'])});break;default:logger[_0x8025('0x72')](_0x8025('0x7d'),'Salesforce\x20account\x20type\x20not\x20recognized');}})[_0x8025('0x74')](function(_0x2efaaf){logger['error'](_0x8025('0x7d'),_0x2efaaf);});};exports[_0x8025('0x7e')]=function(_0x2f3214,_0x2d42f2,_0x34d1d5,_0x2d79f8,_0x2a3840,_0x38621d){var _0x4897a8,_0x1bd879,_0x566ca1,_0xee3f2c;_0x38621d[_0x8025('0x64')]=intUtil[_0x8025('0x65')](_0x38621d[_0x8025('0x64')]);_0x38621d[_0x8025('0x5c')]=intUtil[_0x8025('0x65')](_0x38621d[_0x8025('0x5c')]);if(_0x2a3840&&_0x2a3840[_0x8025('0x66')]){logger['info']('['+_0x2d42f2[_0x8025('0x7f')][_0x8025('0x80')]()+']',_0x8025('0x68'));_0x2d42f2[_0x8025('0x69')]=util['format'](_0x8025('0x6a'),_0x38621d[_0x8025('0x64')],_0x2d42f2[_0x8025('0x6b')],md5(_0x2d42f2[_0x8025('0x6b')]));}else{_0x2d42f2[_0x8025('0x69')]='';}return getConnection(_0x38621d)[_0x8025('0x24')](function(_0x36243f){_0xee3f2c=_0x36243f;if(!_[_0x8025('0x81')](_0x2d79f8)){return getUser(_0x38621d,_0x2d79f8[_0x8025('0x57')],_0xee3f2c);}else{return getUser(_0x38621d,null,_0xee3f2c);}})['then'](function(_0x3ffe3d){_0x4897a8=_0x3ffe3d;return getEndUser(_0x38621d,_0x34d1d5,_0x2d42f2['calleridname'],_0x2d42f2['calleridnum'],_0xee3f2c);})[_0x8025('0x24')](function(_0x506598){_0x1bd879=_0x506598;return getTicket(_0x38621d,_0x4897a8,_0x1bd879,_0x34d1d5,_0x2d42f2,_0x34d1d5['Fields'],_0xee3f2c);})[_0x8025('0x24')](function(_0x5bbbb3){_0x566ca1=_0x5bbbb3;logger['info']('['+_0x2d42f2[_0x8025('0x7f')]['toUpperCase']()+_0x8025('0x82'),_0x566ca1['id']);logger[_0x8025('0x26')]('['+_0x2d42f2['lastevent'][_0x8025('0x80')]()+_0x8025('0x83'),_0x38621d[_0x8025('0x3d')]);})[_0x8025('0x74')](function(_0x2debd9){logger[_0x8025('0x72')]('['+_0x2d42f2[_0x8025('0x7f')][_0x8025('0x80')]()+']',_0x2debd9);});};