Built motion from commit 9d0783e6.|2.6.13
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x097d=['Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','contact_lead','cloneDeep','additionalSearchContact','Contact','additionalSearchLead','merge','$or','account_contact_lead','additionalSearchAccount','Account','contact','Lead','first','Phone','attributes','type','Enduser\x20(%s)\x20with\x20phone\x20%s\x20found','moduleCreate','LastName','<unknown>','format','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Caller\x20-\x20%s','upperFirst','includes','string','picklist','content','toString','variable','variableName','idField','customVariable','Variable','name','toLowerCase','password','concat','securityToken','Connection','https://login.salesforce.com','clientId','clientSecret','username','Connection\x20established.','queue','serverUrl','stripTrailingSlash','remoteUri','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','calleridname','Fields','[QUEUE]\x20Ticket\x20%s\x20created','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','newTab','user:%s','trigger:browser:url','%s/%s/e','instanceUrl','error','[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.','catch','outbound','recordingFormat','none','Recording\x20is\x20enabled!','email','destcalleridname','destcalleridnum','[OUTBOUND]\x20Ticket\x20%s\x20created.','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','[OUTBOUND]','Salesforce\x20account\x20type\x20not\x20recognized','unmanaged','lastevent','toUpperCase',']\x20Integration\x20account\x20type\x20%s.','lodash','request-promise','bluebird','util','ioredis','./util','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','emit','getString','Subjects','Descriptions','ticketType','Task','ActivityDate','IsReminderSet','WhoId','endUserType','account','Case','ContactId','AccountId','lead','leadId','info','Association\x20between\x20Case\x20and\x20Lead\x20skipped','create','isNil','validateEmail','sobject','User','find','execute','then','length','Agent\x20%s\x20found.','resolve','Name','identity','user_id','display_name'];(function(_0x3dd15e,_0x1f0015){var _0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0x097d,0x1d4));var _0xd097=function(_0xd89cec,_0x4e3c06){_0xd89cec=_0xd89cec-0x0;var _0x2d5bb3=_0x097d[_0xd89cec];return _0x2d5bb3;};'use strict';var _=require(_0xd097('0x0'));var rp=require(_0xd097('0x1'));var moment=require('moment');var BPromise=require(_0xd097('0x2'));var md5=require('md5');var jsforce=require('jsforce');var util=require(_0xd097('0x3'));var Redis=require(_0xd097('0x4'));var intUtil=require(_0xd097('0x5'));var config=require('../../../../config/environment');var logger=require(_0xd097('0x6'))('salesforce');config[_0xd097('0x7')]=_[_0xd097('0x8')](config['redis'],{'host':_0xd097('0x9'),'port':0x18eb});var io=require(_0xd097('0xa'))(new Redis(config[_0xd097('0x7')]));function emit(_0x4c2bbc,_0x3c396a,_0x1de04d){io['to'](_0x4c2bbc)[_0xd097('0xb')](_0x3c396a,_0x1de04d);}function getTicket(_0x2a4c97,_0x30560a,_0x207994,_0x211090,_0x54d654,_0x461e07,_0x51fffe,_0x13584a){var _0x130a2d=Object['assign']({},{'OwnerId':_0x30560a['id'],'Subject':intUtil[_0xd097('0xc')](_0x211090[_0xd097('0xd')],_0x54d654,'\x20'),'Description':intUtil[_0xd097('0xc')](_0x211090[_0xd097('0xe')],_0x54d654,'\x0a')},getCustomFields(_0x461e07,_0x54d654));if(_0x207994){if(_0x211090[_0xd097('0xf')]===_0xd097('0x10')){_0x130a2d[_0xd097('0x11')]=moment['utc']();_0x130a2d[_0xd097('0x12')]=![];_0x130a2d['IsRecurrence']=![];if(_0x207994['endUserType']==='contact'||_0x207994['endUserType']==='lead'){_0x130a2d[_0xd097('0x13')]=_0x207994['id'];}else if(_0x207994[_0xd097('0x14')]===_0xd097('0x15')){_0x130a2d['WhatId']=_0x207994['id'];}}else if(_0x211090[_0xd097('0xf')]===_0xd097('0x16')){if(_0x207994['endUserType']==='contact'){_0x130a2d[_0xd097('0x17')]=_0x207994['id'];}else if(_0x207994[_0xd097('0x14')]===_0xd097('0x15')){_0x130a2d[_0xd097('0x18')]=_0x207994['id'];}else if(_0x207994[_0xd097('0x14')]===_0xd097('0x19')&&_0x211090[_0xd097('0x1a')]){_0x130a2d[_0x211090[_0xd097('0x1a')]]=_0x207994['id'];}else{logger[_0xd097('0x1b')](_0xd097('0x1c'));}}}return _0x51fffe['sobject'](_0x211090['ticketType'])[_0xd097('0x1d')](_0x130a2d);}function getUser(_0x224d7f,_0x459323,_0x422364){if(!_[_0xd097('0x1e')](_0x459323)&&intUtil[_0xd097('0x1f')](_0x459323)){var _0x5c44ef={'Email':_0x459323};var _0x433a2f={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x422364[_0xd097('0x20')](_0xd097('0x21'))[_0xd097('0x22')](_0x5c44ef,_0x433a2f)[_0xd097('0x23')]()[_0xd097('0x24')](function(_0x4b41a5){if(_0x4b41a5[_0xd097('0x25')]){var _0x2df332=_['find'](_0x4b41a5,function(_0x1620d5){return _0x1620d5['Email']===_0x459323;});if(_0x2df332){logger[_0xd097('0x1b')](_0xd097('0x26'),_0x459323);return BPromise[_0xd097('0x27')]({'id':_0x2df332['Id'],'name':_0x2df332[_0xd097('0x28')]});}}else{logger[_0xd097('0x1b')]('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x459323);return _0x422364[_0xd097('0x29')]()['then'](function(_0x3ca370){return BPromise[_0xd097('0x27')]({'id':_0x3ca370[_0xd097('0x2a')],'name':_0x3ca370[_0xd097('0x2b')]});});}});}else{logger[_0xd097('0x1b')](_0xd097('0x2c'),_0x459323);return _0x422364[_0xd097('0x29')]()[_0xd097('0x24')](function(_0x88363d){return BPromise[_0xd097('0x27')]({'id':_0x88363d[_0xd097('0x2a')],'name':_0x88363d['display_name']});});}}function getEndUser(_0x425863,_0x107a4b,_0x53442a,_0xf1bece,_0x2fb020){var _0x1f163a={'$or':{'Phone':_0xf1bece}};var _0x31a7ad={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0xd097('0x27')]()[_0xd097('0x24')](function(){logger[_0xd097('0x1b')](_0xd097('0x2d'),_0xf1bece,_0x107a4b['moduleSearch']);switch(_0x107a4b['moduleSearch']){case _0xd097('0x2e'):var _0x6ad8ef=_[_0xd097('0x2f')](_0x1f163a);if(_0x107a4b[_0xd097('0x30')]){var _0x347ac5={};_0x347ac5[_0x107a4b[_0xd097('0x30')]]=_0xf1bece;_['merge'](_0x6ad8ef['$or'],_0x347ac5);}return _0x2fb020[_0xd097('0x20')](_0xd097('0x31'))['find'](_0x6ad8ef,_0x31a7ad)[_0xd097('0x23')]()[_0xd097('0x24')](function(_0x56d93b){if(_0x56d93b&&_0x56d93b[_0xd097('0x25')]){return _0x56d93b;}else{var _0x44307d=_['cloneDeep'](_0x1f163a);if(_0x107a4b[_0xd097('0x32')]){var _0x4e7e5d={};_0x4e7e5d[_0x107a4b['additionalSearchLead']]=_0xf1bece;_[_0xd097('0x33')](_0x44307d[_0xd097('0x34')],_0x4e7e5d);}return _0x2fb020[_0xd097('0x20')]('Lead')['find'](_0x44307d,_0x31a7ad);}});case _0xd097('0x35'):var _0x28b15b=_[_0xd097('0x2f')](_0x1f163a);if(_0x107a4b[_0xd097('0x36')]){var _0x347ac5={};_0x347ac5[_0x107a4b[_0xd097('0x36')]]=_0xf1bece;_[_0xd097('0x33')](_0x28b15b['$or'],_0x347ac5);}return _0x2fb020[_0xd097('0x20')](_0xd097('0x37'))[_0xd097('0x22')](_0x28b15b,_0x31a7ad)[_0xd097('0x23')]()[_0xd097('0x24')](function(_0xb80b0f){if(_0xb80b0f&&_0xb80b0f[_0xd097('0x25')]){return _0xb80b0f;}else{var _0x526ea0=_[_0xd097('0x2f')](_0x1f163a);if(_0x107a4b[_0xd097('0x30')]){var _0x57a081={};_0x57a081[_0x107a4b[_0xd097('0x30')]]=_0xf1bece;_[_0xd097('0x33')](_0x526ea0[_0xd097('0x34')],_0x57a081);}return _0x2fb020[_0xd097('0x20')](_0xd097('0x31'))['find'](_0x526ea0,_0x31a7ad)[_0xd097('0x24')](function(_0x16ba0c){if(_0x16ba0c&&_0x16ba0c[_0xd097('0x25')]){return _0x16ba0c;}else{var _0x5e0ee8=_['cloneDeep'](_0x1f163a);if(_0x107a4b['additionalSearchLead']){var _0x1bc42d={};_0x1bc42d[_0x107a4b[_0xd097('0x32')]]=_0xf1bece;_[_0xd097('0x33')](_0x5e0ee8[_0xd097('0x34')],_0x1bc42d);}return _0x2fb020[_0xd097('0x20')]('Lead')['find'](_0x5e0ee8,_0x31a7ad);}});}});case _0xd097('0x38'):var _0x6ad8ef=_['cloneDeep'](_0x1f163a);if(_0x107a4b[_0xd097('0x30')]){var _0x347ac5={};_0x347ac5[_0x107a4b[_0xd097('0x30')]]=_0xf1bece;_[_0xd097('0x33')](_0x6ad8ef[_0xd097('0x34')],_0x347ac5);}return _0x2fb020[_0xd097('0x20')]('Contact')['find'](_0x6ad8ef,_0x31a7ad)[_0xd097('0x23')]();case _0xd097('0x19'):var _0x1e1bf8=_[_0xd097('0x2f')](_0x1f163a);if(_0x107a4b[_0xd097('0x32')]){var _0x347ac5={};_0x347ac5[_0x107a4b['additionalSearchLead']]=_0xf1bece;_[_0xd097('0x33')](_0x1e1bf8[_0xd097('0x34')],_0x347ac5);}return _0x2fb020[_0xd097('0x20')](_0xd097('0x39'))[_0xd097('0x22')](_0x1e1bf8,_0x31a7ad);case'account':var _0x28b15b=_[_0xd097('0x2f')](_0x1f163a);if(_0x107a4b[_0xd097('0x36')]){var _0x347ac5={};_0x347ac5[_0x107a4b[_0xd097('0x36')]]=_0xf1bece;_['merge'](_0x28b15b[_0xd097('0x34')],_0x347ac5);}return _0x2fb020['sobject']('Account')['find'](_0x28b15b,_0x31a7ad);default:return null;}})[_0xd097('0x24')](function(_0x395684){if(_0x395684&&_0x395684['length']){var _0x32c010=_[_0xd097('0x3a')](_0x395684);if(_0x32c010){return BPromise['resolve']({'id':_0x32c010['Id'],'name':_0x32c010[_0xd097('0x28')],'phone':_0x32c010[_0xd097('0x3b')],'endUserType':_0x32c010[_0xd097('0x3c')][_0xd097('0x3d')]['toLowerCase']()});}}})['then'](function(_0x3dde84){if(_0x3dde84){logger[_0xd097('0x1b')](_0xd097('0x3e'),_0x3dde84[_0xd097('0x14')],_0xf1bece);return BPromise[_0xd097('0x27')](_0x3dde84);}else{logger['info']('Enduser\x20with\x20phone\x20%s\x20not\x20found',_0xf1bece);var _0x263994={'Phone':_0xf1bece};if(_0x107a4b[_0xd097('0x3f')]){if(_0x107a4b[_0xd097('0x3f')]===_0xd097('0x38')){logger['info']('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0xf1bece,_0x107a4b[_0xd097('0x3f')]);_0x263994[_0xd097('0x40')]=_0x53442a!==_0xd097('0x41')?_0x53442a:util[_0xd097('0x42')]('Caller\x20-\x20%s',_0xf1bece);}else if(_0x107a4b['moduleCreate']===_0xd097('0x19')){logger[_0xd097('0x1b')](_0xd097('0x43'),_0xf1bece,_0x107a4b[_0xd097('0x3f')]);_0x263994[_0xd097('0x40')]=_0x53442a!==_0xd097('0x41')?_0x53442a:util['format'](_0xd097('0x44'),_0xf1bece);_0x263994['Company']='No\x20Company';}else if(_0x107a4b[_0xd097('0x3f')]===_0xd097('0x15')){logger[_0xd097('0x1b')](_0xd097('0x43'),_0xf1bece,_0x107a4b[_0xd097('0x3f')]);_0x263994[_0xd097('0x28')]=_0x53442a!==_0xd097('0x41')?_0x53442a:util[_0xd097('0x42')](_0xd097('0x44'),_0xf1bece);}else{return null;}}return _0x2fb020[_0xd097('0x20')](_[_0xd097('0x45')](_0x107a4b[_0xd097('0x3f')]))[_0xd097('0x1d')](_0x263994)[_0xd097('0x24')](function(_0x50957c){return BPromise[_0xd097('0x27')]({'id':_0x50957c['id'],'endUserType':_0x107a4b[_0xd097('0x3f')]});});}});}function getCustomFields(_0x28300e,_0x1b376a){var _0x233da0={};if(_0x28300e[_0xd097('0x25')]>0x0){_['forEach'](_0x28300e,function(_0x2a851a){if(_[_0xd097('0x46')]([_0xd097('0x47'),_0xd097('0x48')],_0x2a851a[_0xd097('0x3d')])&&_0x2a851a['idField']){_0x233da0[_0x2a851a['idField']]=_0x2a851a[_0xd097('0x49')][_0xd097('0x4a')]();}else if(_0x2a851a['type']===_0xd097('0x4b')&&_0x2a851a[_0xd097('0x4c')]&&_0x2a851a['idField']){_0x1b376a[_0x2a851a['variableName']]&&(_0x233da0[_0x2a851a[_0xd097('0x4d')]]=_0x1b376a[_0x2a851a['variableName']]['toString']());}else if(_0x2a851a['type']===_0xd097('0x4e')&&_0x2a851a['Variable']&&_0x2a851a[_0xd097('0x4f')][_0xd097('0x50')]&&_0x2a851a[_0xd097('0x4d')]){_0x1b376a[_0x2a851a['Variable']['name'][_0xd097('0x51')]()]&&(_0x233da0[_0x2a851a[_0xd097('0x4d')]]=_0x1b376a[_0x2a851a[_0xd097('0x4f')][_0xd097('0x50')][_0xd097('0x51')]()][_0xd097('0x4a')]());}});}return _0x233da0;}function getConnection(_0x1c4c05){var _0x50f123=_0x1c4c05[_0xd097('0x52')][_0xd097('0x53')](_0x1c4c05[_0xd097('0x54')]);var _0x39fe23=new jsforce[(_0xd097('0x55'))]({'oauth2':{'loginUrl':_0x1c4c05['remoteUri']||_0xd097('0x56'),'clientId':_0x1c4c05[_0xd097('0x57')],'clientSecret':_0x1c4c05[_0xd097('0x58')]}});return _0x39fe23['login'](_0x1c4c05[_0xd097('0x59')],_0x50f123)[_0xd097('0x24')](function(){logger[_0xd097('0x1b')](_0xd097('0x5a'));return _0x39fe23;});}exports[_0xd097('0x5b')]=function(_0x5e198c,_0x38620c,_0x17b14a,_0x4e04b3,_0x566c35,_0x3ed7ac){var _0x4540b8,_0x523bd3,_0x3f368f,_0x250485;_0x3ed7ac[_0xd097('0x5c')]=intUtil[_0xd097('0x5d')](_0x3ed7ac[_0xd097('0x5c')]);_0x3ed7ac[_0xd097('0x5e')]=intUtil['stripTrailingSlash'](_0x3ed7ac[_0xd097('0x5e')]);if(_0x566c35&&_0x566c35[_0xd097('0x5f')]){logger[_0xd097('0x1b')](_0xd097('0x60'),'Recording\x20is\x20enabled!');_0x38620c[_0xd097('0x61')]=util[_0xd097('0x42')](_0xd097('0x62'),_0x3ed7ac[_0xd097('0x5c')],_0x38620c[_0xd097('0x63')],md5(_0x38620c[_0xd097('0x63')]));}else{_0x38620c[_0xd097('0x61')]='';}return getConnection(_0x3ed7ac)['then'](function(_0x1737d3){_0x250485=_0x1737d3;return getUser(_0x3ed7ac,_0x4e04b3['email'],_0x250485);})[_0xd097('0x24')](function(_0x4a0d43){_0x4540b8=_0x4a0d43;return getEndUser(_0x3ed7ac,_0x17b14a,_0x38620c[_0xd097('0x64')],_0x38620c['calleridnum'],_0x250485);})[_0xd097('0x24')](function(_0x4d5ce9){_0x523bd3=_0x4d5ce9;return getTicket(_0x3ed7ac,_0x4540b8,_0x523bd3,_0x17b14a,_0x38620c,_0x17b14a[_0xd097('0x65')],_0x250485,_0xd097('0x5b'));})[_0xd097('0x24')](function(_0x4d143c){_0x3f368f=_0x4d143c;logger[_0xd097('0x1b')](_0xd097('0x66'),_0x3f368f['id']);logger[_0xd097('0x1b')](_0xd097('0x67'),_0x3f368f['id'],_0x4e04b3[_0xd097('0x50')],_0x3ed7ac[_0xd097('0x3d')]);switch(_0x3ed7ac['type']){case _0xd097('0x68'):emit(util[_0xd097('0x42')]('user:%s',_0x4e04b3[_0xd097('0x50')]),'trigger:salesforce:display',{'recordId':_0x3f368f['id']});break;case _0xd097('0x69'):emit(util['format'](_0xd097('0x6a'),_0x4e04b3[_0xd097('0x50')]),_0xd097('0x6b'),{'uri':util[_0xd097('0x42')](_0xd097('0x6c'),_0x250485[_0xd097('0x6d')],_0x3f368f['id'])});break;default:logger[_0xd097('0x6e')](_0xd097('0x6f'));}})[_0xd097('0x70')](function(_0x1969f0){logger[_0xd097('0x6e')](_0xd097('0x60'),_0x1969f0);});};exports[_0xd097('0x71')]=function(_0x3b301a,_0x13d0bb,_0x44a765,_0x23e47d,_0x59f21e,_0x2f12ac,_0x240135){var _0x20b0de,_0xa3d9f0,_0xa5ca1c,_0x5604f6;_0x2f12ac[_0xd097('0x5c')]=intUtil[_0xd097('0x5d')](_0x2f12ac[_0xd097('0x5c')]);_0x2f12ac[_0xd097('0x5e')]=intUtil[_0xd097('0x5d')](_0x2f12ac[_0xd097('0x5e')]);if(_0x240135&&_0x240135[_0xd097('0x72')]&&_0x240135[_0xd097('0x72')]!==_0xd097('0x73')){logger[_0xd097('0x1b')]('[OUTBOUND]',_0xd097('0x74'));_0x13d0bb[_0xd097('0x61')]=util[_0xd097('0x42')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2f12ac[_0xd097('0x5c')],_0x13d0bb['uniqueid'],md5(_0x13d0bb[_0xd097('0x63')]));}return getConnection(_0x2f12ac)[_0xd097('0x24')](function(_0x2a6f5e){_0x5604f6=_0x2a6f5e;return getUser(_0x2f12ac,_0x23e47d[_0xd097('0x75')],_0x5604f6);})[_0xd097('0x24')](function(_0x251872){_0x20b0de=_0x251872;return getEndUser(_0x2f12ac,_0x44a765,_0x13d0bb[_0xd097('0x76')],_0x13d0bb[_0xd097('0x77')],_0x5604f6);})[_0xd097('0x24')](function(_0x4cd808){_0xa3d9f0=_0x4cd808;return getTicket(_0x2f12ac,_0x20b0de,_0xa3d9f0,_0x44a765,_0x13d0bb,_0x44a765[_0xd097('0x65')],_0x5604f6,'outbound');})[_0xd097('0x24')](function(_0x301048){_0xa5ca1c=_0x301048;logger[_0xd097('0x1b')](_0xd097('0x78'),_0xa5ca1c['id']);logger[_0xd097('0x1b')](_0xd097('0x79'),_0xa5ca1c['id'],_0x23e47d[_0xd097('0x50')],_0x2f12ac[_0xd097('0x3d')]);switch(_0x2f12ac[_0xd097('0x3d')]){case'integrationTab':emit(util[_0xd097('0x42')](_0xd097('0x6a'),_0x23e47d['name']),'trigger:salesforce:display',{'recordId':_0xa5ca1c['id']});break;case'newTab':emit(util[_0xd097('0x42')](_0xd097('0x6a'),_0x23e47d['name']),'trigger:browser:url',{'uri':util[_0xd097('0x42')]('%s/%s/e',_0x5604f6[_0xd097('0x6d')],_0xa5ca1c['id'])});break;default:logger['error'](_0xd097('0x7a'),_0xd097('0x7b'));}})[_0xd097('0x70')](function(_0x3f1488){logger[_0xd097('0x6e')](_0xd097('0x7a'),_0x3f1488);});};exports[_0xd097('0x7c')]=function(_0x5b9074,_0x56134a,_0x4400da,_0x443848,_0x27148f,_0x10326e){var _0x4da4b9,_0x2c2d47,_0x5df8e4,_0x23fc96;_0x10326e['serverUrl']=intUtil[_0xd097('0x5d')](_0x10326e['serverUrl']);_0x10326e[_0xd097('0x5e')]=intUtil['stripTrailingSlash'](_0x10326e[_0xd097('0x5e')]);if(_0x27148f&&_0x27148f[_0xd097('0x5f')]){logger[_0xd097('0x1b')]('['+_0x56134a[_0xd097('0x7d')][_0xd097('0x7e')]()+']',_0xd097('0x74'));_0x56134a[_0xd097('0x61')]=util[_0xd097('0x42')](_0xd097('0x62'),_0x10326e[_0xd097('0x5c')],_0x56134a[_0xd097('0x63')],md5(_0x56134a[_0xd097('0x63')]));}else{_0x56134a[_0xd097('0x61')]='';}return getConnection(_0x10326e)[_0xd097('0x24')](function(_0x1a92f9){_0x23fc96=_0x1a92f9;if(!_[_0xd097('0x1e')](_0x443848)){return getUser(_0x10326e,_0x443848[_0xd097('0x50')],_0x23fc96);}else{return getUser(_0x10326e,null,_0x23fc96);}})[_0xd097('0x24')](function(_0x51c79c){_0x4da4b9=_0x51c79c;return getEndUser(_0x10326e,_0x4400da,_0x56134a[_0xd097('0x64')],_0x56134a['calleridnum'],_0x23fc96);})[_0xd097('0x24')](function(_0x1eedf4){_0x2c2d47=_0x1eedf4;return getTicket(_0x10326e,_0x4da4b9,_0x2c2d47,_0x4400da,_0x56134a,_0x4400da[_0xd097('0x65')],_0x23fc96);})[_0xd097('0x24')](function(_0x1b2dae){_0x5df8e4=_0x1b2dae;logger[_0xd097('0x1b')]('['+_0x56134a[_0xd097('0x7d')][_0xd097('0x7e')]()+']\x20Ticket\x20%s\x20created.',_0x5df8e4['id']);logger[_0xd097('0x1b')]('['+_0x56134a['lastevent'][_0xd097('0x7e')]()+_0xd097('0x7f'),_0x10326e['type']);})[_0xd097('0x70')](function(_0x56ff9e){logger[_0xd097('0x6e')]('['+_0x56134a[_0xd097('0x7d')][_0xd097('0x7e')]()+']',_0x56ff9e);});};