cdba28ca3eee6af3f00be9766a7bfdc4d1fcbb62
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x0eae=['Fields','[OUTBOUND]\x20Ticket\x20%s\x20created.','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','user:%s','trigger:browser:url','Salesforce\x20account\x20type\x20not\x20recognized','unmanaged','monitor_format','lastevent','toUpperCase','isNil',']\x20Integration\x20account\x20type\x20%s.','stringify','bluebird','md5','jsforce','util','ioredis','../../../../config/environment','../../../../config/logger','salesforce','redis','defaults','socket.io-emitter','ticketType','Task','assign','utc','getString','Subjects','WhoId','Case','ContactId','sobject','create','validateEmail','User','find','length','Email','Agent\x20%s\x20found.','resolve','Name','info','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','identity','then','user_id','display_name','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','moduleSearch','Contact','execute','Lead','contact','lead','Phone','Enduser\x20with\x20phone\x20%s\x20not\x20found.','<unknown>','moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Company','No\x20Company','forEach','string','idField','toString','type','variable','variableName','customVariable','Variable','name','toLowerCase','password','concat','Connection','https://login.salesforce.com','clientId','clientSecret','login','Connection\x20established.','queue','serverUrl','stripTrailingSlash','remoteUri','[QUEUE]','Recording\x20is\x20enabled!','format','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','email','calleridname','calleridnum','[QUEUE]\x20Ticket\x20%s\x20created','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','trigger:salesforce:display','newTab','%s/%s/e','instanceUrl','catch','error','outbound','recordingFormat','none','[OUTBOUND]','destcalleridnum'];(function(_0x932e9b,_0x142861){var _0x3b5054=function(_0x47b780){while(--_0x47b780){_0x932e9b['push'](_0x932e9b['shift']());}};_0x3b5054(++_0x142861);}(_0x0eae,0x7a));var _0xe0ea=function(_0x23651b,_0x5741ae){_0x23651b=_0x23651b-0x0;var _0xd5c714=_0x0eae[_0x23651b];return _0xd5c714;};'use strict';var _=require('lodash');var rp=require('request-promise');var moment=require('moment');var BPromise=require(_0xe0ea('0x0'));var md5=require(_0xe0ea('0x1'));var jsforce=require(_0xe0ea('0x2'));var util=require(_0xe0ea('0x3'));var Redis=require(_0xe0ea('0x4'));var intUtil=require('./util');var config=require(_0xe0ea('0x5'));var logger=require(_0xe0ea('0x6'))(_0xe0ea('0x7'));config[_0xe0ea('0x8')]=_[_0xe0ea('0x9')](config[_0xe0ea('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0xe0ea('0xa'))(new Redis(config[_0xe0ea('0x8')]));function emit(_0x5e8aeb,_0x12c7b4,_0x4ec7e1){io['to'](_0x5e8aeb)['emit'](_0x12c7b4,_0x4ec7e1);}function getTicket(_0x597391,_0x282d23,_0x5cee61,_0x3d2ed9,_0x2c17c4,_0xeedea4,_0x15a16f,_0x2ef4fa){var _0x13a36e={};if(_0x3d2ed9[_0xe0ea('0xb')]===_0xe0ea('0xc')){_0x13a36e=Object[_0xe0ea('0xd')]({},{'OwnerId':_0x282d23['id'],'ActivityDate':moment[_0xe0ea('0xe')](),'IsReminderSet':![],'IsRecurrence':![],'Subject':intUtil[_0xe0ea('0xf')](_0x3d2ed9[_0xe0ea('0x10')],_0x2c17c4,'\x20'),'Description':intUtil['getString'](_0x3d2ed9['Descriptions'],_0x2c17c4,'\x0a')},getCustomFields(_0xeedea4,_0x2c17c4));if(_0x5cee61){_0x13a36e[_0xe0ea('0x11')]=_0x5cee61['id'];}}else if(_0x3d2ed9[_0xe0ea('0xb')]===_0xe0ea('0x12')){_0x13a36e=Object[_0xe0ea('0xd')]({},{'OwnerId':_0x282d23['id'],'Subject':intUtil[_0xe0ea('0xf')](_0x3d2ed9[_0xe0ea('0x10')],_0x2c17c4,'\x20'),'Description':intUtil[_0xe0ea('0xf')](_0x3d2ed9['Descriptions'],_0x2c17c4,'\x0a')},getCustomFields(_0xeedea4,_0x2c17c4));if(_0x5cee61){_0x13a36e[_0xe0ea('0x13')]=_0x5cee61['id'];}}return _0x15a16f[_0xe0ea('0x14')](_0x3d2ed9[_0xe0ea('0xb')])[_0xe0ea('0x15')](_0x13a36e);}function getUser(_0x5adb6c,_0x15d525,_0x2fb9d6){if(!_['isNil'](_0x15d525)&&intUtil[_0xe0ea('0x16')](_0x15d525)){var _0x2c6250={'Email':_0x15d525};var _0x3d1329={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x2fb9d6[_0xe0ea('0x14')](_0xe0ea('0x17'))[_0xe0ea('0x18')](_0x2c6250,_0x3d1329)['execute']()['then'](function(_0x33619b){if(_0x33619b[_0xe0ea('0x19')]){var _0x3347db=_[_0xe0ea('0x18')](_0x33619b,function(_0x4933c0){return _0x4933c0[_0xe0ea('0x1a')]===_0x15d525;});if(_0x3347db){logger['info'](_0xe0ea('0x1b'),_0x15d525);return BPromise[_0xe0ea('0x1c')]({'id':_0x3347db['Id'],'name':_0x3347db[_0xe0ea('0x1d')]});}}else{logger[_0xe0ea('0x1e')](_0xe0ea('0x1f'),_0x15d525);return _0x2fb9d6[_0xe0ea('0x20')]()[_0xe0ea('0x21')](function(_0x30001e){return BPromise[_0xe0ea('0x1c')]({'id':_0x30001e[_0xe0ea('0x22')],'name':_0x30001e[_0xe0ea('0x23')]});});}});}else{logger[_0xe0ea('0x1e')](_0xe0ea('0x1f'),_0x15d525);return _0x2fb9d6[_0xe0ea('0x20')]()['then'](function(_0x18288d){return BPromise['resolve']({'id':_0x18288d['user_id'],'name':_0x18288d['display_name']});});}}function getEndUser(_0x2637d2,_0xc0f95e,_0x2b4372,_0x3fc745,_0x3a3feb){var _0x496945={'Phone':_0x3fc745};var _0x51939d={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0xe0ea('0x1c')]()[_0xe0ea('0x21')](function(){if(_0xc0f95e[_0xe0ea('0xb')]===_0xe0ea('0xc')){logger['info'](_0xe0ea('0x24'),_0x3fc745,_0xc0f95e[_0xe0ea('0x25')]);switch(_0xc0f95e[_0xe0ea('0x25')]){case'contact_lead':return _0x3a3feb[_0xe0ea('0x14')](_0xe0ea('0x26'))[_0xe0ea('0x18')](_0x496945,_0x51939d)[_0xe0ea('0x27')]()[_0xe0ea('0x21')](function(_0x4bff3c){if(_0x4bff3c&&_0x4bff3c[_0xe0ea('0x19')]){return _0x4bff3c;}else{return _0x3a3feb['sobject'](_0xe0ea('0x28'))['find'](_0x496945,_0x51939d);}});case _0xe0ea('0x29'):return _0x3a3feb[_0xe0ea('0x14')](_0xe0ea('0x26'))[_0xe0ea('0x18')](_0x496945,_0x51939d)[_0xe0ea('0x27')]();case _0xe0ea('0x2a'):return _0x3a3feb[_0xe0ea('0x14')](_0xe0ea('0x28'))['find'](_0x496945,_0x51939d);default:return null;}}else if(_0xc0f95e[_0xe0ea('0xb')]===_0xe0ea('0x12')){logger[_0xe0ea('0x1e')](_0xe0ea('0x24'),_0x3fc745,_0xe0ea('0x29'));return _0x3a3feb[_0xe0ea('0x14')]('Contact')[_0xe0ea('0x18')](_0x496945,_0x51939d)[_0xe0ea('0x27')]();}})['then'](function(_0x590b2d){if(_0x590b2d&&_0x590b2d['length']){var _0x454dad=_[_0xe0ea('0x18')](_0x590b2d,function(_0x3dce32){return _0x3dce32[_0xe0ea('0x2b')]===_0x3fc745;});if(_0x454dad){return BPromise[_0xe0ea('0x1c')]({'id':_0x454dad['Id'],'name':_0x454dad[_0xe0ea('0x1d')],'phone':_0x454dad[_0xe0ea('0x2b')]});}}})[_0xe0ea('0x21')](function(_0x4bea0c){if(_0x4bea0c){logger[_0xe0ea('0x1e')]('Enduser\x20with\x20phone\x20%s\x20found.',_0x3fc745);return BPromise[_0xe0ea('0x1c')](_0x4bea0c);}else{logger[_0xe0ea('0x1e')](_0xe0ea('0x2c'),_0x3fc745);var _0x3e8f38={'LastName':_0x2b4372!==_0xe0ea('0x2d')?_0x2b4372:util['format']('Caller\x20-\x20%s',_0x3fc745),'Phone':_0x3fc745};if(_0xc0f95e[_0xe0ea('0x2e')]){if(_0xc0f95e[_0xe0ea('0x2e')]===_0xe0ea('0x29')){logger[_0xe0ea('0x1e')](_0xe0ea('0x2f'),_0x3fc745,_0xc0f95e[_0xe0ea('0x2e')]);}else if(_0xc0f95e['moduleCreate']===_0xe0ea('0x2a')&&_0xc0f95e[_0xe0ea('0xb')]===_0xe0ea('0xc')){logger[_0xe0ea('0x1e')](_0xe0ea('0x2f'),_0x3fc745,_0xc0f95e['moduleCreate']);_0x3e8f38[_0xe0ea('0x30')]=_0xe0ea('0x31');}else{return null;}}return _0x3a3feb[_0xe0ea('0x14')](_['upperFirst'](_0xc0f95e[_0xe0ea('0x2e')]))['create'](_0x3e8f38);}});}function getCustomFields(_0x55cecd,_0x4a2829){var _0x566b17={};if(_0x55cecd[_0xe0ea('0x19')]>0x0){_[_0xe0ea('0x32')](_0x55cecd,function(_0x123711){if(_0x123711['type']===_0xe0ea('0x33')&&_0x123711[_0xe0ea('0x34')]){_0x566b17[_0x123711[_0xe0ea('0x34')]]=_0x123711['content'][_0xe0ea('0x35')]();}else if(_0x123711[_0xe0ea('0x36')]===_0xe0ea('0x37')&&_0x123711[_0xe0ea('0x38')]&&_0x123711[_0xe0ea('0x34')]){_0x4a2829[_0x123711[_0xe0ea('0x38')]]&&(_0x566b17[_0x123711[_0xe0ea('0x34')]]=_0x4a2829[_0x123711['variableName']][_0xe0ea('0x35')]());}else if(_0x123711['type']===_0xe0ea('0x39')&&_0x123711[_0xe0ea('0x3a')]&&_0x123711['Variable'][_0xe0ea('0x3b')]&&_0x123711[_0xe0ea('0x34')]){_0x4a2829[_0x123711[_0xe0ea('0x3a')][_0xe0ea('0x3b')][_0xe0ea('0x3c')]()]&&(_0x566b17[_0x123711['idField']]=_0x4a2829[_0x123711[_0xe0ea('0x3a')][_0xe0ea('0x3b')][_0xe0ea('0x3c')]()][_0xe0ea('0x35')]());}});}return _0x566b17;}function getConnection(_0x5e6e8d){var _0x2aeb44=_0x5e6e8d[_0xe0ea('0x3d')][_0xe0ea('0x3e')](_0x5e6e8d['securityToken']);var _0x24be15=new jsforce[(_0xe0ea('0x3f'))]({'oauth2':{'loginUrl':_0x5e6e8d['remoteUri']||_0xe0ea('0x40'),'clientId':_0x5e6e8d[_0xe0ea('0x41')],'clientSecret':_0x5e6e8d[_0xe0ea('0x42')]}});return _0x24be15[_0xe0ea('0x43')](_0x5e6e8d['username'],_0x2aeb44)['then'](function(){logger[_0xe0ea('0x1e')](_0xe0ea('0x44'));return _0x24be15;});}exports[_0xe0ea('0x45')]=function(_0x57f2bb,_0x52f2f7,_0xb0f7db,_0x18b11f,_0x563fcd,_0x47913e){var _0x59f818,_0x393cda,_0x5afcc1,_0x14715f;_0x47913e[_0xe0ea('0x46')]=intUtil[_0xe0ea('0x47')](_0x47913e[_0xe0ea('0x46')]);_0x47913e[_0xe0ea('0x48')]=intUtil[_0xe0ea('0x47')](_0x47913e['remoteUri']);if(_0x563fcd&&_0x563fcd['monitor_format']){logger[_0xe0ea('0x1e')](_0xe0ea('0x49'),_0xe0ea('0x4a'));_0x52f2f7['recordingURL']=util[_0xe0ea('0x4b')](_0xe0ea('0x4c'),_0x47913e[_0xe0ea('0x46')],_0x52f2f7['uniqueid'],md5(_0x52f2f7[_0xe0ea('0x4d')]));}else{_0x52f2f7[_0xe0ea('0x4e')]='';}return getConnection(_0x47913e)[_0xe0ea('0x21')](function(_0x21834c){_0x14715f=_0x21834c;return getUser(_0x47913e,_0x18b11f[_0xe0ea('0x4f')],_0x14715f);})[_0xe0ea('0x21')](function(_0x4e6c45){_0x59f818=_0x4e6c45;return getEndUser(_0x47913e,_0xb0f7db,_0x52f2f7[_0xe0ea('0x50')],_0x52f2f7[_0xe0ea('0x51')],_0x14715f);})[_0xe0ea('0x21')](function(_0x256d64){_0x393cda=_0x256d64;return getTicket(_0x47913e,_0x59f818,_0x393cda,_0xb0f7db,_0x52f2f7,_0xb0f7db['Fields'],_0x14715f,_0xe0ea('0x45'));})[_0xe0ea('0x21')](function(_0x42e532){_0x5afcc1=_0x42e532;logger[_0xe0ea('0x1e')](_0xe0ea('0x52'),_0x5afcc1['id']);logger[_0xe0ea('0x1e')](_0xe0ea('0x53'),_0x5afcc1['id'],_0x18b11f[_0xe0ea('0x3b')],_0x47913e['type']);switch(_0x47913e[_0xe0ea('0x36')]){case _0xe0ea('0x54'):emit(util[_0xe0ea('0x4b')]('user:%s',_0x18b11f['name']),_0xe0ea('0x55'),{'recordId':_0x5afcc1['id']});break;case _0xe0ea('0x56'):emit(util[_0xe0ea('0x4b')]('user:%s',_0x18b11f[_0xe0ea('0x3b')]),'trigger:browser:url',{'uri':util['format'](_0xe0ea('0x57'),_0x14715f[_0xe0ea('0x58')],_0x5afcc1['id'])});break;default:logger['error']('[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.');}})[_0xe0ea('0x59')](function(_0x5e1f23){logger[_0xe0ea('0x5a')]('[QUEUE]',JSON['stringify'](_0x5e1f23));});};exports[_0xe0ea('0x5b')]=function(_0x3d9e07,_0x3cb3c3,_0x5617d3,_0x14ef50,_0x5b305e,_0x2caab7,_0x11582c){var _0x5922c2,_0x4c2799,_0x237e94,_0x58124d;_0x2caab7[_0xe0ea('0x46')]=intUtil[_0xe0ea('0x47')](_0x2caab7['serverUrl']);_0x2caab7['remoteUri']=intUtil['stripTrailingSlash'](_0x2caab7[_0xe0ea('0x48')]);if(_0x11582c&&_0x11582c[_0xe0ea('0x5c')]&&_0x11582c[_0xe0ea('0x5c')]!==_0xe0ea('0x5d')){logger[_0xe0ea('0x1e')](_0xe0ea('0x5e'),_0xe0ea('0x4a'));_0x3cb3c3[_0xe0ea('0x4e')]=util[_0xe0ea('0x4b')](_0xe0ea('0x4c'),_0x2caab7[_0xe0ea('0x46')],_0x3cb3c3[_0xe0ea('0x4d')],md5(_0x3cb3c3[_0xe0ea('0x4d')]));}return getConnection(_0x2caab7)[_0xe0ea('0x21')](function(_0x1c3bce){_0x58124d=_0x1c3bce;return getUser(_0x2caab7,_0x14ef50['email'],_0x58124d);})[_0xe0ea('0x21')](function(_0xee9faf){_0x5922c2=_0xee9faf;return getEndUser(_0x2caab7,_0x5617d3,_0x3cb3c3['destcalleridname'],_0x3cb3c3[_0xe0ea('0x5f')],_0x58124d);})[_0xe0ea('0x21')](function(_0x44ca7f){_0x4c2799=_0x44ca7f;return getTicket(_0x2caab7,_0x5922c2,_0x4c2799,_0x5617d3,_0x3cb3c3,_0x5617d3[_0xe0ea('0x60')],_0x58124d,_0xe0ea('0x5b'));})[_0xe0ea('0x21')](function(_0x324847){_0x237e94=_0x324847;logger[_0xe0ea('0x1e')](_0xe0ea('0x61'),_0x237e94['id']);logger[_0xe0ea('0x1e')](_0xe0ea('0x62'),_0x237e94['id'],_0x14ef50['name'],_0x2caab7['type']);switch(_0x2caab7[_0xe0ea('0x36')]){case _0xe0ea('0x54'):emit(util[_0xe0ea('0x4b')]('user:%s',_0x14ef50['name']),_0xe0ea('0x55'),{'recordId':_0x237e94['id']});break;case _0xe0ea('0x56'):emit(util[_0xe0ea('0x4b')](_0xe0ea('0x63'),_0x14ef50[_0xe0ea('0x3b')]),_0xe0ea('0x64'),{'uri':util[_0xe0ea('0x4b')]('%s/%s/e',_0x58124d[_0xe0ea('0x58')],_0x237e94['id'])});break;default:logger[_0xe0ea('0x5a')](_0xe0ea('0x5e'),_0xe0ea('0x65'));}})[_0xe0ea('0x59')](function(_0x527400){logger[_0xe0ea('0x5a')](_0xe0ea('0x5e'),JSON['stringify'](_0x527400));});};exports[_0xe0ea('0x66')]=function(_0x346974,_0x2f6efd,_0x3dc795,_0x5d2e8f,_0x2eb392,_0x5a1485){var _0x288499,_0x33f598,_0x235bd,_0x469c1b;_0x5a1485[_0xe0ea('0x46')]=intUtil['stripTrailingSlash'](_0x5a1485[_0xe0ea('0x46')]);_0x5a1485[_0xe0ea('0x48')]=intUtil[_0xe0ea('0x47')](_0x5a1485['remoteUri']);if(_0x2eb392&&_0x2eb392[_0xe0ea('0x67')]){logger[_0xe0ea('0x1e')]('['+_0x2f6efd[_0xe0ea('0x68')][_0xe0ea('0x69')]()+']',_0xe0ea('0x4a'));_0x2f6efd[_0xe0ea('0x4e')]=util['format'](_0xe0ea('0x4c'),_0x5a1485[_0xe0ea('0x46')],_0x2f6efd[_0xe0ea('0x4d')],md5(_0x2f6efd[_0xe0ea('0x4d')]));}else{_0x2f6efd[_0xe0ea('0x4e')]='';}return getConnection(_0x5a1485)[_0xe0ea('0x21')](function(_0x1959ea){_0x469c1b=_0x1959ea;if(!_[_0xe0ea('0x6a')](_0x5d2e8f)){return getUser(_0x5a1485,_0x5d2e8f['name'],_0x469c1b);}else{return getUser(_0x5a1485,null,_0x469c1b);}})[_0xe0ea('0x21')](function(_0x189bf3){_0x288499=_0x189bf3;return getEndUser(_0x5a1485,_0x3dc795,_0x2f6efd['calleridname'],_0x2f6efd['calleridnum'],_0x469c1b);})[_0xe0ea('0x21')](function(_0x3c84d5){_0x33f598=_0x3c84d5;return getTicket(_0x5a1485,_0x288499,_0x33f598,_0x3dc795,_0x2f6efd,_0x3dc795[_0xe0ea('0x60')],_0x469c1b);})['then'](function(_0x22ffce){_0x235bd=_0x22ffce;logger[_0xe0ea('0x1e')]('['+_0x2f6efd[_0xe0ea('0x68')][_0xe0ea('0x69')]()+']\x20Ticket\x20%s\x20created.',_0x235bd['id']);logger[_0xe0ea('0x1e')]('['+_0x2f6efd[_0xe0ea('0x68')][_0xe0ea('0x69')]()+_0xe0ea('0x6b'),_0x5a1485[_0xe0ea('0x36')]);})[_0xe0ea('0x59')](function(_0xdbb67e){logger['error']('['+_0x2f6efd[_0xe0ea('0x68')][_0xe0ea('0x69')]()+']',JSON[_0xe0ea('0x6c')](_0xdbb67e));});};