Built motion from commit (unavailable).|2.5.27
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x2b52=['catch','unmanaged','lastevent','toUpperCase','calleridname',']\x20Ticket\x20%s\x20created.',']\x20Integration\x20account\x20type\x20%s.','lodash','request-promise','moment','jsforce','util','ioredis','./util','../../../../config/environment','../../../../config/logger','salesforce','redis','defaults','localhost','emit','assign','Subjects','getString','Descriptions','ticketType','Task','ActivityDate','utc','endUserType','contact','lead','account','WhatId','Case','ContactId','leadId','info','create','isNil','validateEmail','sobject','execute','find','Email','Name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','identity','then','resolve','user_id','display_name','moduleSearch','cloneDeep','additionalSearchContact','merge','$or','Contact','length','additionalSearchLead','account_contact_lead','additionalSearchAccount','Lead','Account','first','Phone','attributes','type','Enduser\x20(%s)\x20with\x20phone\x20%s\x20found','Enduser\x20with\x20phone\x20%s\x20not\x20found','moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','LastName','<unknown>','Caller\x20-\x20%s','format','Company','No\x20Company','upperFirst','forEach','includes','string','picklist','idField','content','toString','variable','variableName','customVariable','Variable','name','toLowerCase','password','concat','securityToken','remoteUri','https://login.salesforce.com','clientId','clientSecret','username','Connection\x20established.','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridnum','integrationTab','user:%s','%s/%s/e','instanceUrl','error','[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','Fields','[OUTBOUND]\x20Ticket\x20%s\x20created.','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','trigger:salesforce:display','trigger:browser:url','Salesforce\x20account\x20type\x20not\x20recognized'];(function(_0xe98817,_0x52c939){var _0xf36d24=function(_0x12dc1c){while(--_0x12dc1c){_0xe98817['push'](_0xe98817['shift']());}};_0xf36d24(++_0x52c939);}(_0x2b52,0x88));var _0x22b5=function(_0x119cd8,_0x556b73){_0x119cd8=_0x119cd8-0x0;var _0x7072a3=_0x2b52[_0x119cd8];return _0x7072a3;};'use strict';var _=require(_0x22b5('0x0'));var rp=require(_0x22b5('0x1'));var moment=require(_0x22b5('0x2'));var BPromise=require('bluebird');var md5=require('md5');var jsforce=require(_0x22b5('0x3'));var util=require(_0x22b5('0x4'));var Redis=require(_0x22b5('0x5'));var intUtil=require(_0x22b5('0x6'));var config=require(_0x22b5('0x7'));var logger=require(_0x22b5('0x8'))(_0x22b5('0x9'));config[_0x22b5('0xa')]=_[_0x22b5('0xb')](config[_0x22b5('0xa')],{'host':_0x22b5('0xc'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x22b5('0xa')]));function emit(_0x43df53,_0x765ab7,_0x2b0c03){io['to'](_0x43df53)[_0x22b5('0xd')](_0x765ab7,_0x2b0c03);}function getTicket(_0xf327a6,_0x56599c,_0x2ff2b2,_0x15d7b4,_0x1687fa,_0x1882f4,_0x1ff9f0,_0x551814){var _0x4ba035=Object[_0x22b5('0xe')]({},{'OwnerId':_0x56599c['id'],'Subject':intUtil['getString'](_0x15d7b4[_0x22b5('0xf')],_0x1687fa,'\x20'),'Description':intUtil[_0x22b5('0x10')](_0x15d7b4[_0x22b5('0x11')],_0x1687fa,'\x0a')},getCustomFields(_0x1882f4,_0x1687fa));if(_0x2ff2b2){if(_0x15d7b4[_0x22b5('0x12')]===_0x22b5('0x13')){_0x4ba035[_0x22b5('0x14')]=moment[_0x22b5('0x15')]();_0x4ba035['IsReminderSet']=![];_0x4ba035['IsRecurrence']=![];if(_0x2ff2b2[_0x22b5('0x16')]===_0x22b5('0x17')||_0x2ff2b2[_0x22b5('0x16')]===_0x22b5('0x18')){_0x4ba035['WhoId']=_0x2ff2b2['id'];}else if(_0x2ff2b2[_0x22b5('0x16')]===_0x22b5('0x19')){_0x4ba035[_0x22b5('0x1a')]=_0x2ff2b2['id'];}}else if(_0x15d7b4[_0x22b5('0x12')]===_0x22b5('0x1b')){if(_0x2ff2b2[_0x22b5('0x16')]===_0x22b5('0x17')){_0x4ba035[_0x22b5('0x1c')]=_0x2ff2b2['id'];}else if(_0x2ff2b2['endUserType']===_0x22b5('0x19')){_0x4ba035['AccountId']=_0x2ff2b2['id'];}else if(_0x2ff2b2['endUserType']===_0x22b5('0x18')&&_0x15d7b4[_0x22b5('0x1d')]){_0x4ba035[_0x15d7b4[_0x22b5('0x1d')]]=_0x2ff2b2['id'];}else{logger[_0x22b5('0x1e')]('Association\x20between\x20Case\x20and\x20Lead\x20skipped');}}}return _0x1ff9f0['sobject'](_0x15d7b4['ticketType'])[_0x22b5('0x1f')](_0x4ba035);}function getUser(_0xe53d03,_0x43cf16,_0x597225){if(!_[_0x22b5('0x20')](_0x43cf16)&&intUtil[_0x22b5('0x21')](_0x43cf16)){var _0x351ba9={'Email':_0x43cf16};var _0x31e2a0={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x597225[_0x22b5('0x22')]('User')['find'](_0x351ba9,_0x31e2a0)[_0x22b5('0x23')]()['then'](function(_0x54ba01){if(_0x54ba01['length']){var _0x5cae90=_[_0x22b5('0x24')](_0x54ba01,function(_0x525896){return _0x525896[_0x22b5('0x25')]===_0x43cf16;});if(_0x5cae90){logger[_0x22b5('0x1e')]('Agent\x20%s\x20found.',_0x43cf16);return BPromise['resolve']({'id':_0x5cae90['Id'],'name':_0x5cae90[_0x22b5('0x26')]});}}else{logger[_0x22b5('0x1e')](_0x22b5('0x27'),_0x43cf16);return _0x597225[_0x22b5('0x28')]()[_0x22b5('0x29')](function(_0x447630){return BPromise[_0x22b5('0x2a')]({'id':_0x447630[_0x22b5('0x2b')],'name':_0x447630[_0x22b5('0x2c')]});});}});}else{logger[_0x22b5('0x1e')](_0x22b5('0x27'),_0x43cf16);return _0x597225['identity']()[_0x22b5('0x29')](function(_0x33b18d){return BPromise[_0x22b5('0x2a')]({'id':_0x33b18d[_0x22b5('0x2b')],'name':_0x33b18d[_0x22b5('0x2c')]});});}}function getEndUser(_0x4a6576,_0x5eaea9,_0x4b156c,_0x44e47b,_0x50ade3){var _0x5a30d8={'$or':{'Phone':_0x44e47b}};var _0x1d0443={'Id':!![],'Name':!![],'Phone':!![]};return BPromise['resolve']()['then'](function(){logger[_0x22b5('0x1e')]('Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.',_0x44e47b,_0x5eaea9[_0x22b5('0x2d')]);switch(_0x5eaea9[_0x22b5('0x2d')]){case'contact_lead':var _0x1e8959=_[_0x22b5('0x2e')](_0x5a30d8);if(_0x5eaea9[_0x22b5('0x2f')]){var _0xf957ab={};_0xf957ab[_0x5eaea9[_0x22b5('0x2f')]]=_0x44e47b;_[_0x22b5('0x30')](_0x1e8959[_0x22b5('0x31')],_0xf957ab);}return _0x50ade3[_0x22b5('0x22')](_0x22b5('0x32'))[_0x22b5('0x24')](_0x1e8959,_0x1d0443)[_0x22b5('0x23')]()[_0x22b5('0x29')](function(_0x5a8b20){if(_0x5a8b20&&_0x5a8b20[_0x22b5('0x33')]){return _0x5a8b20;}else{var _0x343fac=_[_0x22b5('0x2e')](_0x5a30d8);if(_0x5eaea9[_0x22b5('0x34')]){var _0xfb011={};_0xfb011[_0x5eaea9[_0x22b5('0x34')]]=_0x44e47b;_['merge'](_0x343fac[_0x22b5('0x31')],_0xfb011);}return _0x50ade3[_0x22b5('0x22')]('Lead')[_0x22b5('0x24')](_0x343fac,_0x1d0443);}});case _0x22b5('0x35'):var _0x271d33=_[_0x22b5('0x2e')](_0x5a30d8);if(_0x5eaea9[_0x22b5('0x36')]){var _0xf957ab={};_0xf957ab[_0x5eaea9[_0x22b5('0x36')]]=_0x44e47b;_['merge'](_0x271d33[_0x22b5('0x31')],_0xf957ab);}return _0x50ade3[_0x22b5('0x22')]('Account')[_0x22b5('0x24')](_0x271d33,_0x1d0443)[_0x22b5('0x23')]()[_0x22b5('0x29')](function(_0x3b6726){if(_0x3b6726&&_0x3b6726[_0x22b5('0x33')]){return _0x3b6726;}else{var _0x33d0ea=_[_0x22b5('0x2e')](_0x5a30d8);if(_0x5eaea9[_0x22b5('0x2f')]){var _0x416544={};_0x416544[_0x5eaea9[_0x22b5('0x2f')]]=_0x44e47b;_[_0x22b5('0x30')](_0x33d0ea[_0x22b5('0x31')],_0x416544);}return _0x50ade3[_0x22b5('0x22')]('Contact')[_0x22b5('0x24')](_0x33d0ea,_0x1d0443)[_0x22b5('0x29')](function(_0x1e2b10){if(_0x1e2b10&&_0x1e2b10['length']){return _0x1e2b10;}else{var _0x1fb6fd=_[_0x22b5('0x2e')](_0x5a30d8);if(_0x5eaea9[_0x22b5('0x34')]){var _0xc0a95c={};_0xc0a95c[_0x5eaea9[_0x22b5('0x34')]]=_0x44e47b;_[_0x22b5('0x30')](_0x1fb6fd[_0x22b5('0x31')],_0xc0a95c);}return _0x50ade3[_0x22b5('0x22')](_0x22b5('0x37'))['find'](_0x1fb6fd,_0x1d0443);}});}});case'contact':var _0x1e8959=_['cloneDeep'](_0x5a30d8);if(_0x5eaea9[_0x22b5('0x2f')]){var _0xf957ab={};_0xf957ab[_0x5eaea9[_0x22b5('0x2f')]]=_0x44e47b;_[_0x22b5('0x30')](_0x1e8959[_0x22b5('0x31')],_0xf957ab);}return _0x50ade3['sobject'](_0x22b5('0x32'))[_0x22b5('0x24')](_0x1e8959,_0x1d0443)[_0x22b5('0x23')]();case _0x22b5('0x18'):var _0x5efc1a=_[_0x22b5('0x2e')](_0x5a30d8);if(_0x5eaea9[_0x22b5('0x34')]){var _0xf957ab={};_0xf957ab[_0x5eaea9[_0x22b5('0x34')]]=_0x44e47b;_[_0x22b5('0x30')](_0x5efc1a[_0x22b5('0x31')],_0xf957ab);}return _0x50ade3['sobject'](_0x22b5('0x37'))[_0x22b5('0x24')](_0x5efc1a,_0x1d0443);case _0x22b5('0x19'):var _0x271d33=_[_0x22b5('0x2e')](_0x5a30d8);if(_0x5eaea9[_0x22b5('0x36')]){var _0xf957ab={};_0xf957ab[_0x5eaea9[_0x22b5('0x36')]]=_0x44e47b;_['merge'](_0x271d33[_0x22b5('0x31')],_0xf957ab);}return _0x50ade3[_0x22b5('0x22')](_0x22b5('0x38'))[_0x22b5('0x24')](_0x271d33,_0x1d0443);default:return null;}})[_0x22b5('0x29')](function(_0x2ca5b1){if(_0x2ca5b1&&_0x2ca5b1[_0x22b5('0x33')]){var _0x515c3d=_[_0x22b5('0x39')](_0x2ca5b1);if(_0x515c3d){return BPromise[_0x22b5('0x2a')]({'id':_0x515c3d['Id'],'name':_0x515c3d[_0x22b5('0x26')],'phone':_0x515c3d[_0x22b5('0x3a')],'endUserType':_0x515c3d[_0x22b5('0x3b')][_0x22b5('0x3c')]['toLowerCase']()});}}})[_0x22b5('0x29')](function(_0x17c2ed){if(_0x17c2ed){logger[_0x22b5('0x1e')](_0x22b5('0x3d'),_0x17c2ed[_0x22b5('0x16')],_0x44e47b);return BPromise[_0x22b5('0x2a')](_0x17c2ed);}else{logger[_0x22b5('0x1e')](_0x22b5('0x3e'),_0x44e47b);var _0x3b1811={'Phone':_0x44e47b};if(_0x5eaea9[_0x22b5('0x3f')]){if(_0x5eaea9[_0x22b5('0x3f')]===_0x22b5('0x17')){logger[_0x22b5('0x1e')](_0x22b5('0x40'),_0x44e47b,_0x5eaea9['moduleCreate']);_0x3b1811[_0x22b5('0x41')]=_0x4b156c!==_0x22b5('0x42')?_0x4b156c:util['format'](_0x22b5('0x43'),_0x44e47b);}else if(_0x5eaea9[_0x22b5('0x3f')]===_0x22b5('0x18')){logger[_0x22b5('0x1e')](_0x22b5('0x40'),_0x44e47b,_0x5eaea9[_0x22b5('0x3f')]);_0x3b1811['LastName']=_0x4b156c!==_0x22b5('0x42')?_0x4b156c:util[_0x22b5('0x44')](_0x22b5('0x43'),_0x44e47b);_0x3b1811[_0x22b5('0x45')]=_0x22b5('0x46');}else if(_0x5eaea9[_0x22b5('0x3f')]===_0x22b5('0x19')){logger[_0x22b5('0x1e')](_0x22b5('0x40'),_0x44e47b,_0x5eaea9[_0x22b5('0x3f')]);_0x3b1811['Name']=_0x4b156c!==_0x22b5('0x42')?_0x4b156c:util['format']('Caller\x20-\x20%s',_0x44e47b);}else{return null;}}return _0x50ade3['sobject'](_[_0x22b5('0x47')](_0x5eaea9['moduleCreate']))[_0x22b5('0x1f')](_0x3b1811)['then'](function(_0x30aae3){return BPromise['resolve']({'id':_0x30aae3['id'],'endUserType':_0x5eaea9[_0x22b5('0x3f')]});});}});}function getCustomFields(_0x16f101,_0x44e7b3){var _0x10cfae={};if(_0x16f101['length']>0x0){_[_0x22b5('0x48')](_0x16f101,function(_0x3e967c){if(_[_0x22b5('0x49')]([_0x22b5('0x4a'),_0x22b5('0x4b')],_0x3e967c[_0x22b5('0x3c')])&&_0x3e967c[_0x22b5('0x4c')]){_0x10cfae[_0x3e967c[_0x22b5('0x4c')]]=_0x3e967c[_0x22b5('0x4d')][_0x22b5('0x4e')]();}else if(_0x3e967c[_0x22b5('0x3c')]===_0x22b5('0x4f')&&_0x3e967c[_0x22b5('0x50')]&&_0x3e967c[_0x22b5('0x4c')]){_0x44e7b3[_0x3e967c['variableName']]&&(_0x10cfae[_0x3e967c[_0x22b5('0x4c')]]=_0x44e7b3[_0x3e967c[_0x22b5('0x50')]][_0x22b5('0x4e')]());}else if(_0x3e967c[_0x22b5('0x3c')]===_0x22b5('0x51')&&_0x3e967c[_0x22b5('0x52')]&&_0x3e967c[_0x22b5('0x52')][_0x22b5('0x53')]&&_0x3e967c[_0x22b5('0x4c')]){_0x44e7b3[_0x3e967c['Variable']['name'][_0x22b5('0x54')]()]&&(_0x10cfae[_0x3e967c[_0x22b5('0x4c')]]=_0x44e7b3[_0x3e967c[_0x22b5('0x52')]['name'][_0x22b5('0x54')]()]['toString']());}});}return _0x10cfae;}function getConnection(_0x12bf76){var _0x43af79=_0x12bf76[_0x22b5('0x55')][_0x22b5('0x56')](_0x12bf76[_0x22b5('0x57')]);var _0x26911e=new jsforce['Connection']({'oauth2':{'loginUrl':_0x12bf76[_0x22b5('0x58')]||_0x22b5('0x59'),'clientId':_0x12bf76[_0x22b5('0x5a')],'clientSecret':_0x12bf76[_0x22b5('0x5b')]}});return _0x26911e['login'](_0x12bf76[_0x22b5('0x5c')],_0x43af79)[_0x22b5('0x29')](function(){logger[_0x22b5('0x1e')](_0x22b5('0x5d'));return _0x26911e;});}exports[_0x22b5('0x5e')]=function(_0x321329,_0x1663ce,_0x369457,_0x12f391,_0x2a7124,_0x303e54){var _0x106475,_0x464198,_0x54bbdd,_0x1369cf;_0x303e54['serverUrl']=intUtil[_0x22b5('0x5f')](_0x303e54[_0x22b5('0x60')]);_0x303e54[_0x22b5('0x58')]=intUtil[_0x22b5('0x5f')](_0x303e54[_0x22b5('0x58')]);if(_0x2a7124&&_0x2a7124[_0x22b5('0x61')]){logger['info'](_0x22b5('0x62'),_0x22b5('0x63'));_0x1663ce[_0x22b5('0x64')]=util[_0x22b5('0x44')](_0x22b5('0x65'),_0x303e54['serverUrl'],_0x1663ce['uniqueid'],md5(_0x1663ce[_0x22b5('0x66')]));}else{_0x1663ce['recordingURL']='';}return getConnection(_0x303e54)['then'](function(_0x4db708){_0x1369cf=_0x4db708;return getUser(_0x303e54,_0x12f391[_0x22b5('0x67')],_0x1369cf);})['then'](function(_0x5976e6){_0x106475=_0x5976e6;return getEndUser(_0x303e54,_0x369457,_0x1663ce['calleridname'],_0x1663ce[_0x22b5('0x68')],_0x1369cf);})[_0x22b5('0x29')](function(_0x43fc9c){_0x464198=_0x43fc9c;return getTicket(_0x303e54,_0x106475,_0x464198,_0x369457,_0x1663ce,_0x369457['Fields'],_0x1369cf,_0x22b5('0x5e'));})[_0x22b5('0x29')](function(_0x18685c){_0x54bbdd=_0x18685c;logger[_0x22b5('0x1e')]('[QUEUE]\x20Ticket\x20%s\x20created',_0x54bbdd['id']);logger[_0x22b5('0x1e')]('[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.',_0x54bbdd['id'],_0x12f391[_0x22b5('0x53')],_0x303e54[_0x22b5('0x3c')]);switch(_0x303e54['type']){case _0x22b5('0x69'):emit(util['format'](_0x22b5('0x6a'),_0x12f391[_0x22b5('0x53')]),'trigger:salesforce:display',{'recordId':_0x54bbdd['id']});break;case'newTab':emit(util[_0x22b5('0x44')]('user:%s',_0x12f391[_0x22b5('0x53')]),'trigger:browser:url',{'uri':util[_0x22b5('0x44')](_0x22b5('0x6b'),_0x1369cf[_0x22b5('0x6c')],_0x54bbdd['id'])});break;default:logger[_0x22b5('0x6d')](_0x22b5('0x6e'));}})['catch'](function(_0x422583){logger['error'](_0x22b5('0x62'),_0x422583);});};exports[_0x22b5('0x6f')]=function(_0x358e4e,_0x26870d,_0x440955,_0x5e8dbf,_0x3a2c62,_0x282700,_0x385e13){var _0x398d8b,_0x5cce26,_0x262732,_0x34c3d2;_0x282700['serverUrl']=intUtil[_0x22b5('0x5f')](_0x282700[_0x22b5('0x60')]);_0x282700[_0x22b5('0x58')]=intUtil['stripTrailingSlash'](_0x282700[_0x22b5('0x58')]);if(_0x385e13&&_0x385e13[_0x22b5('0x70')]&&_0x385e13[_0x22b5('0x70')]!==_0x22b5('0x71')){logger['info'](_0x22b5('0x72'),'Recording\x20is\x20enabled!');_0x26870d[_0x22b5('0x64')]=util[_0x22b5('0x44')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x282700[_0x22b5('0x60')],_0x26870d['uniqueid'],md5(_0x26870d[_0x22b5('0x66')]));}return getConnection(_0x282700)['then'](function(_0x26ecf5){_0x34c3d2=_0x26ecf5;return getUser(_0x282700,_0x5e8dbf[_0x22b5('0x67')],_0x34c3d2);})[_0x22b5('0x29')](function(_0x31e9ad){_0x398d8b=_0x31e9ad;return getEndUser(_0x282700,_0x440955,_0x26870d[_0x22b5('0x73')],_0x26870d['destcalleridnum'],_0x34c3d2);})[_0x22b5('0x29')](function(_0x47fa73){_0x5cce26=_0x47fa73;return getTicket(_0x282700,_0x398d8b,_0x5cce26,_0x440955,_0x26870d,_0x440955[_0x22b5('0x74')],_0x34c3d2,_0x22b5('0x6f'));})[_0x22b5('0x29')](function(_0x2a909a){_0x262732=_0x2a909a;logger['info'](_0x22b5('0x75'),_0x262732['id']);logger[_0x22b5('0x1e')](_0x22b5('0x76'),_0x262732['id'],_0x5e8dbf[_0x22b5('0x53')],_0x282700[_0x22b5('0x3c')]);switch(_0x282700[_0x22b5('0x3c')]){case _0x22b5('0x69'):emit(util[_0x22b5('0x44')](_0x22b5('0x6a'),_0x5e8dbf[_0x22b5('0x53')]),_0x22b5('0x77'),{'recordId':_0x262732['id']});break;case'newTab':emit(util[_0x22b5('0x44')](_0x22b5('0x6a'),_0x5e8dbf['name']),_0x22b5('0x78'),{'uri':util['format'](_0x22b5('0x6b'),_0x34c3d2['instanceUrl'],_0x262732['id'])});break;default:logger[_0x22b5('0x6d')]('[OUTBOUND]',_0x22b5('0x79'));}})[_0x22b5('0x7a')](function(_0x3c8f13){logger[_0x22b5('0x6d')](_0x22b5('0x72'),_0x3c8f13);});};exports[_0x22b5('0x7b')]=function(_0x24b459,_0xd08595,_0x5301e1,_0x55661f,_0x591ca7,_0x150a65){var _0x58fb1b,_0x5b450f,_0x5bd981,_0x4042a2;_0x150a65['serverUrl']=intUtil[_0x22b5('0x5f')](_0x150a65[_0x22b5('0x60')]);_0x150a65['remoteUri']=intUtil[_0x22b5('0x5f')](_0x150a65[_0x22b5('0x58')]);if(_0x591ca7&&_0x591ca7['monitor_format']){logger[_0x22b5('0x1e')]('['+_0xd08595[_0x22b5('0x7c')][_0x22b5('0x7d')]()+']',_0x22b5('0x63'));_0xd08595['recordingURL']=util[_0x22b5('0x44')](_0x22b5('0x65'),_0x150a65[_0x22b5('0x60')],_0xd08595[_0x22b5('0x66')],md5(_0xd08595[_0x22b5('0x66')]));}else{_0xd08595[_0x22b5('0x64')]='';}return getConnection(_0x150a65)[_0x22b5('0x29')](function(_0x75bd69){_0x4042a2=_0x75bd69;if(!_[_0x22b5('0x20')](_0x55661f)){return getUser(_0x150a65,_0x55661f[_0x22b5('0x53')],_0x4042a2);}else{return getUser(_0x150a65,null,_0x4042a2);}})[_0x22b5('0x29')](function(_0x1ee478){_0x58fb1b=_0x1ee478;return getEndUser(_0x150a65,_0x5301e1,_0xd08595[_0x22b5('0x7e')],_0xd08595[_0x22b5('0x68')],_0x4042a2);})[_0x22b5('0x29')](function(_0x130d9e){_0x5b450f=_0x130d9e;return getTicket(_0x150a65,_0x58fb1b,_0x5b450f,_0x5301e1,_0xd08595,_0x5301e1[_0x22b5('0x74')],_0x4042a2);})[_0x22b5('0x29')](function(_0x4740d6){_0x5bd981=_0x4740d6;logger[_0x22b5('0x1e')]('['+_0xd08595['lastevent'][_0x22b5('0x7d')]()+_0x22b5('0x7f'),_0x5bd981['id']);logger[_0x22b5('0x1e')]('['+_0xd08595[_0x22b5('0x7c')][_0x22b5('0x7d')]()+_0x22b5('0x80'),_0x150a65[_0x22b5('0x3c')]);})[_0x22b5('0x7a')](function(_0x53dbc5){logger[_0x22b5('0x6d')]('['+_0xd08595[_0x22b5('0x7c')][_0x22b5('0x7d')]()+']',_0x53dbc5);});};