18 var _0x842c=['ticketId','number',']\x20getTicket\x20crm','?sysparm_query=name%3D','label_entry','incident','Incident','Incident\x20-\x20','all','push','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','emit','trigger:browser:url','username','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','outbound','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','Recording\x20is\x20enabled!','recordingFormat','none','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','bluebird','request-promise','util','./util','../../../../config/logger','servicenow','redis','localhost','socket.io-emitter','GET','result','length','adminId','sys_id','catch','error','toUpperCase','message','info','],\x20getUser\x20input\x20crm','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','then','],\x20getUser\x20entity','adminEmail','userId','],\x20createEndUser\x20input\x20crm','POST','user','true','System','endUserNumber','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','string','type','nameField','customField','toLowerCase','content','toString','variable','variableName','idField','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','endUserId','getString','Subjects','Fields',']\x20POST\x20incident\x20entity\x20schema'];(function(_0x3dd15e,_0x1f0015){var _0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0x842c,0x93));var _0xc842=function(_0x1b6067,_0x2ea1d6){_0x1b6067=_0x1b6067-0x0;var _0x4766c5=_0x842c[_0x1b6067];return _0x4766c5;};'use strict';var _=require(_0xc842('0x0'));var Promise=require(_0xc842('0x1'));var rp=require(_0xc842('0x2'));var util=require(_0xc842('0x3'));var md5=require('md5');var Redis=require('ioredis');var intUtil=require(_0xc842('0x4'));var config=require('../../../../config/environment');var logger=require(_0xc842('0x5'))(_0xc842('0x6'));config[_0xc842('0x7')]=_['defaults'](config[_0xc842('0x7')],{'host':_0xc842('0x8'),'port':0x18eb});var io=require(_0xc842('0x9'))(new Redis(config[_0xc842('0x7')]));function getAdminUser(_0x6a0653,_0x1477f8,_0x34af1a,_0x51752d,_0x2facc6,_0x148c37){return new Promise(function(_0x2a993d,_0x552642){var _0x462334={'method':_0xc842('0xa'),'uri':_0x51752d+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x2facc6+'&'+_0x148c37,'auth':_0x1477f8,'json':!![]};return rp(_0x462334)['then'](function(_0x3a1d54){if(_0x3a1d54[_0xc842('0xb')][_0xc842('0xc')]>0x0){_0x34af1a[_0xc842('0xd')]=_0x3a1d54[_0xc842('0xb')][0x0][_0xc842('0xe')];}logger['info']('['+[_0x6a0653['toUpperCase']()]+'],\x20getAdminUser\x20crm',_0x34af1a);_0x2a993d(_0x34af1a);})[_0xc842('0xf')](function(_0x2e6bdf){logger[_0xc842('0x10')]('['+[_0x6a0653[_0xc842('0x11')]()]+']',_0x2e6bdf['message']);_0x552642(_0x2e6bdf[_0xc842('0x12')]);});});}function getUser(_0x42c7b2,_0x54719a,_0x26ba06,_0x288852,_0x242dad){return function(_0xb35bb9){logger[_0xc842('0x13')]('['+[_0x42c7b2[_0xc842('0x11')]()]+_0xc842('0x14'),_0xb35bb9);return new Promise(function(_0x59e8fa,_0x4ccfa0){if(intUtil['validateEmail'](_0xb35bb9[_0xc842('0x15')])){var _0x1eaa43={'method':_0xc842('0xa'),'uri':_0x26ba06+_0xc842('0x16')+_0xb35bb9[_0xc842('0x15')]+'&'+_0x288852+'&'+_0x242dad,'auth':_0x54719a,'json':!![]};logger[_0xc842('0x13')]('['+[_0x42c7b2['toUpperCase']()]+_0xc842('0x17'),_0x1eaa43);return rp(_0x1eaa43)[_0xc842('0x18')](function(_0x5047d5){logger['info']('['+[_0x42c7b2['toUpperCase']()]+_0xc842('0x19'),_0x5047d5);if(_0x5047d5['result'][_0xc842('0xc')]>0x0&&String(_0x5047d5[_0xc842('0xb')][0x0]['active'])==='true'){_0xb35bb9['userId']=_0x5047d5['result'][0x0][_0xc842('0xe')];}else{_0xb35bb9['userId']=_0xb35bb9[_0xc842('0xd')];_0xb35bb9['userEmail']=_0xb35bb9[_0xc842('0x1a')];}logger[_0xc842('0x13')]('['+[_0x42c7b2['toUpperCase']()]+'],\x20getUser\x20crm',_0xb35bb9);_0x59e8fa(_0xb35bb9);})['catch'](function(_0x5232e1){logger[_0xc842('0x10')]('['+[_0x42c7b2[_0xc842('0x11')]()]+']',_0x5232e1[_0xc842('0x12')]);_0x4ccfa0(_0x5232e1[_0xc842('0x12')]);});}else{logger[_0xc842('0x13')]('['+[_0x42c7b2[_0xc842('0x11')]()]+']\x20using\x20admin\x20profile');_0xb35bb9[_0xc842('0x1b')]=_0xb35bb9[_0xc842('0xd')];_0xb35bb9[_0xc842('0x15')]=_0xb35bb9[_0xc842('0x1a')];_0x59e8fa(_0xb35bb9);}});};}function createEndUser(_0x369309,_0x28ce31,_0x1c1678,_0x4b9a6d,_0x53274d){logger[_0xc842('0x13')]('['+[_0x369309['toUpperCase']()]+_0xc842('0x1c'),_0x1c1678);return new Promise(function(_0x38e105,_0x8a9ddd){var _0x2a3ed4={'method':_0xc842('0x1d'),'uri':_0x4b9a6d+'sys_user?'+_0x53274d,'body':{'user_name':_0x1c1678['endUserNumber'],'roles':_0xc842('0x1e'),'first_name':_0x1c1678['endUserNumber'],'active':_0xc842('0x1f'),'date_format':_0xc842('0x20'),'phone':_0x1c1678[_0xc842('0x21')]},'auth':_0x28ce31,'json':!![]};return rp(_0x2a3ed4)[_0xc842('0x18')](function(_0x2d4870){logger[_0xc842('0x13')]('['+[_0x369309[_0xc842('0x11')]()]+'],\x20EndUser\x20schema',_0x2d4870[_0xc842('0xb')]);_0x1c1678['endUserId']=_0x2d4870['result'][_0xc842('0xe')];_0x38e105(_0x1c1678);})[_0xc842('0xf')](function(_0xa5b066){logger[_0xc842('0x10')]('['+[_0x369309[_0xc842('0x11')]()]+']',_0xa5b066[_0xc842('0x12')]);_0x8a9ddd(_0xa5b066[_0xc842('0x12')]);});});}function getEndUser(_0x300ca0,_0x3bfc24,_0x13570a,_0x5d2b0c,_0x51feb7){return function(_0x2e6f21){logger[_0xc842('0x13')]('['+[_0x300ca0[_0xc842('0x11')]()]+_0xc842('0x22'),_0x2e6f21);return new Promise(function(_0x18c8e0,_0x482560){var _0x169d72={'method':'GET','uri':_0x13570a+_0xc842('0x23')+_0x2e6f21[_0xc842('0x21')]+'&'+_0x5d2b0c+'&'+_0x51feb7,'auth':_0x3bfc24,'json':!![]};return rp(_0x169d72)['then'](function(_0x307909){if(_0x307909[_0xc842('0xb')][_0xc842('0xc')]>0x0){_0x2e6f21['endUserId']=_0x307909['result'][0x0][_0xc842('0xe')];logger[_0xc842('0x13')]('['+[_0x300ca0[_0xc842('0x11')]()]+_0xc842('0x24'),_0x2e6f21);_0x18c8e0(_0x2e6f21);}else{return createEndUser(_0x300ca0,_0x3bfc24,_0x2e6f21,_0x13570a,_0x5d2b0c)[_0xc842('0x18')](function(_0xbc8fca){logger[_0xc842('0x13')]('['+[_0x300ca0['toUpperCase']()]+_0xc842('0x25'),_0xbc8fca);_0x18c8e0(_0xbc8fca);});}})[_0xc842('0xf')](function(_0x39a772){logger[_0xc842('0x10')]('['+[_0x300ca0['toUpperCase']()]+']',_0x39a772[_0xc842('0x12')]);_0x482560(_0x39a772['message']);});});};}function getCustomFields(_0x1ae962,_0x30b810){var _0x34a6d9={};if(_0x1ae962[_0xc842('0xc')]>0x0){_[_0xc842('0x26')](_0x1ae962,function(_0x70dfa0){if(_[_0xc842('0x27')]([_0xc842('0x28'),'picklist'],_0x70dfa0[_0xc842('0x29')])&&_0x70dfa0[_0xc842('0x2a')]&&!_0x70dfa0[_0xc842('0x2b')]){_0x34a6d9[_0x70dfa0['nameField'][_0xc842('0x2c')]()]=_0x70dfa0[_0xc842('0x2d')]['toString']();}else if(_[_0xc842('0x27')](['string','picklist'],_0x70dfa0[_0xc842('0x29')])&&_0x70dfa0['idField']&&_0x70dfa0[_0xc842('0x2b')]){_0x34a6d9[_0x70dfa0['idField'][_0xc842('0x2c')]()]=_0x70dfa0['content'][_0xc842('0x2e')]();}else if(_0x70dfa0[_0xc842('0x29')]===_0xc842('0x2f')&&_0x70dfa0[_0xc842('0x30')]&&_0x70dfa0[_0xc842('0x31')]&&_0x70dfa0[_0xc842('0x2b')]){_0x34a6d9[_0x70dfa0[_0xc842('0x31')][_0xc842('0x2c')]()]=_0x30b810[_0x70dfa0[_0xc842('0x30')]]['toString']();}else if(_0x70dfa0['type']===_0xc842('0x32')&&_0x70dfa0[_0xc842('0x33')]&&_0x70dfa0['Variable'][_0xc842('0x34')]&&_0x70dfa0[_0xc842('0x31')]&&_0x70dfa0['customField']){_0x34a6d9[_0x70dfa0[_0xc842('0x31')][_0xc842('0x2c')]()]=_0x30b810[_0x70dfa0[_0xc842('0x33')][_0xc842('0x34')][_0xc842('0x2c')]()][_0xc842('0x2e')]();}});}return _0x34a6d9;}function getTicket(_0x5aa3e3,_0x10c7ab,_0x411dd6,_0x2e747b,_0x4e3b6f,_0x31e8bb){return function(_0xd1c18a){logger['info']('['+[_0x5aa3e3['toUpperCase']()]+_0xc842('0x35'),_0xd1c18a);return new Promise(function(_0x1ade30,_0x11ffb1){var _0x21d7a0=_0x5aa3e3['toLowerCase']()==='outbound'?_0xd1c18a[_0xc842('0x1b')]:_0xd1c18a[_0xc842('0x36')];var _0x15681e={'method':'POST','uri':_0x411dd6+'incident'+'?'+_0x31e8bb,'body':Object['assign']({},{'active':_0xc842('0x1f'),'caller_id':_0x21d7a0,'assigned_to':_0xd1c18a['userId'],'short_description':intUtil[_0xc842('0x37')](_0x2e747b[_0xc842('0x38')],_0x4e3b6f,'\x20'),'description':intUtil[_0xc842('0x37')](_0x2e747b['Descriptions'],_0x4e3b6f,'\x0a')},getCustomFields(_0x2e747b[_0xc842('0x39')],_0x4e3b6f)),'auth':_0x10c7ab,'json':!![]};return rp(_0x15681e)[_0xc842('0x18')](function(_0xab8c25){logger['info']('['+[_0x5aa3e3[_0xc842('0x11')]()]+_0xc842('0x3a'),_0xab8c25[_0xc842('0xb')]);_0xd1c18a[_0xc842('0x3b')]=_0xab8c25[_0xc842('0xb')]['sys_id'];_0xd1c18a['ticketNumber']=_0xab8c25[_0xc842('0xb')][_0xc842('0x3c')];logger[_0xc842('0x13')]('['+[_0x5aa3e3[_0xc842('0x11')]()]+_0xc842('0x3d'),_0xd1c18a);_0x1ade30(_0xd1c18a);})['catch'](function(_0x1f4485){logger[_0xc842('0x10')]('['+[_0x5aa3e3[_0xc842('0x11')]()]+']',_0x1f4485['message']);_0x11ffb1(_0x1f4485[_0xc842('0x12')]);});});};}function createRemoteTag(_0x2b3cf6,_0x54f4e7,_0x32d989,_0x5f5701){return new Promise(function(_0x35ccd7,_0x6cfe5f){var _0x4f26d1={'method':_0xc842('0x1d'),'uri':_0x32d989+'label'+'?'+_0x5f5701,'body':{'short_description':_0x2b3cf6,'global':!![],'active':!![],'name':_0x2b3cf6},'auth':_0x54f4e7,'json':!![]};return rp(_0x4f26d1)[_0xc842('0x18')](function(_0x4d9b64){var _0x5c5e98=_0x4d9b64[_0xc842('0xb')][_0xc842('0xe')];_0x35ccd7(_0x5c5e98);});});}function getRemoteTag(_0x23ef2d,_0x2c7eaf,_0x56a00f,_0x827e4c,_0x3b39d0){return new Promise(function(_0xc5b406,_0x561913){var _0x52fc8a={'method':_0xc842('0xa'),'uri':_0x56a00f+'label'+_0xc842('0x3e')+_0x23ef2d+'&'+_0x827e4c,'auth':_0x2c7eaf,'json':!![]};return rp(_0x52fc8a)[_0xc842('0x18')](function(_0x3de839){if(_0x3de839['result'][_0xc842('0xc')]>0x0){var _0x2df1e6=_0x3de839[_0xc842('0xb')][0x0][_0xc842('0xe')];_0xc5b406(_0x2df1e6);}else{return createRemoteTag(_0x23ef2d,_0x2c7eaf,_0x56a00f,_0x827e4c)[_0xc842('0x18')](function(_0x2e3928){_0xc5b406(_0x2e3928);});}});});}function assignTagToIncident(_0x306d8b,_0x566cd9,_0x3e8ff0,_0x121797,_0x2197ed){return new Promise(function(_0x356758,_0x16fc5b){var _0x118d36={'method':_0xc842('0x1d'),'uri':_0x3e8ff0+_0xc842('0x3f')+'?'+_0x2197ed,'body':{'label':_0x306d8b,'table':_0xc842('0x40'),'id_type':_0xc842('0x41'),'table_key':_0x121797['ticketId'],'title':_0xc842('0x42')+_0x121797['ticketNumber'],'id_display':_0x121797['ticketNumber']},'auth':_0x566cd9,'json':!![]};return rp(_0x118d36)[_0xc842('0x18')](function(_0x535a35){_0x356758();})['catch'](function(){_0x356758();});});}function manageTags(_0x237d2f,_0xae8f7a,_0x22e5c7,_0x50f6c1,_0x210441,_0x47f26e,_0x452367){return new Promise(function(_0x18e485,_0x45e978){var _0x2471ef=[];_0xae8f7a[_0xc842('0x26')](function(_0x3393b1){_0x2471ef['push'](getRemoteTag(_0x3393b1,_0x22e5c7,_0x50f6c1,_0x47f26e,_0x452367));});return Promise[_0xc842('0x43')](_0x2471ef)[_0xc842('0x18')](function(_0xffdb9e){if(_0xffdb9e[_0xc842('0xc')]){logger[_0xc842('0x13')]('['+[_0x237d2f[_0xc842('0x11')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0xffdb9e);var _0xc1329f=[];_0xffdb9e['forEach'](function(_0x25b93b){_0xc1329f[_0xc842('0x44')](assignTagToIncident(_0x25b93b,_0x22e5c7,_0x50f6c1,_0x210441,_0x47f26e));});return Promise[_0xc842('0x43')](_0xc1329f)[_0xc842('0x18')](function(){_0x18e485();})[_0xc842('0xf')](function(){_0x18e485();});}else{_0x18e485();}});});}function getTags(_0xfb36a1,_0x418b14,_0x55b3cf,_0x386e5b,_0x39d1e1,_0x319d62){return function(_0x272cd9){return new Promise(function(_0x4e26d5,_0x3e1d3b){var _0x1b54ee=[];var _0x50d892=_0x386e5b[_0xc842('0x45')];if(_0x50d892&&_0x50d892[_0xc842('0xc')]>0x0){_0x1b54ee=_[_0xc842('0x46')](_0x50d892,_0xc842('0x34'));}if(_0x1b54ee['length']>0x0){return manageTags(_0xfb36a1,_0x1b54ee,_0x418b14,_0x55b3cf,_0x272cd9,_0x39d1e1,_0x319d62)['then'](function(){_0x4e26d5(_0x272cd9);});}else{_0x4e26d5(_0x272cd9);}});};}function emit(_0x2b119b,_0x418390,_0x2882e1){var _0x529267=_0xc842('0x47')+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+_0xc842('0x48')+_0xc842('0x49');var _0x29fd5a={'uri':_0x2b119b+_0xc842('0x4a')+_0x2882e1+_0x529267};io['to'](util[_0xc842('0x4b')]('user:%s',_0x418390))[_0xc842('0x4c')](_0xc842('0x4d'),_0x29fd5a);}exports['cs']=function(_0x35b144,_0x890b5b,_0x14d1c4,_0x4ae143,_0x35b9d7,_0x6a6131,_0x2690ef,_0x59aaf9){var _0x9209a9={};var _0xa1f625={'user':_0x6a6131[_0xc842('0x4e')],'pass':_0x6a6131['password']};var _0x42891f=_0xc842('0x4f');var _0x46ce1f=_0xc842('0x50');_0x6a6131[_0xc842('0x51')]=intUtil[_0xc842('0x52')](_0x6a6131[_0xc842('0x51')]);_0x6a6131[_0xc842('0x53')]=intUtil[_0xc842('0x52')](_0x6a6131[_0xc842('0x53')]);var _0x3dd39e=util[_0xc842('0x4b')](_0xc842('0x54'),_0x6a6131[_0xc842('0x51')]);_0x9209a9[_0xc842('0x15')]=!_[_0xc842('0x55')](_0x4ae143)?_0x4ae143['email']:null;_0x9209a9[_0xc842('0x1a')]=_0x6a6131[_0xc842('0x56')];_0x9209a9[_0xc842('0x21')]=_0x59aaf9[_0xc842('0x2c')]()===_0xc842('0x57')?_0x890b5b[_0xc842('0x58')]:_0x890b5b[_0xc842('0x59')];_0x9209a9[_0xc842('0x5a')]=_0x59aaf9===_0xc842('0x5b')||_0x59aaf9===_0xc842('0x5c')?_0xc842('0x5b'):_0xc842('0x57');var _0x27e7ab=util[_0xc842('0x4b')](_0xc842('0x5d'),_0x6a6131[_0xc842('0x53')],_0x890b5b['uniqueid'],md5(_0x890b5b[_0xc842('0x5e')]));if(_0x35b9d7&&_0x35b9d7[_0xc842('0x5f')]){logger['info']('[QUEUE]',_0xc842('0x60'));_0x890b5b['recordingURL']=_0x27e7ab;}else if(_0x2690ef&&_0x2690ef[_0xc842('0x61')]&&_0x2690ef['recordingFormat']!==_0xc842('0x62')){logger['info']('[OUTBOUND]',_0xc842('0x60'));_0x890b5b[_0xc842('0x63')]=_0x27e7ab;}else{_0x890b5b[_0xc842('0x63')]='';}return getAdminUser(_0x59aaf9,_0xa1f625,_0x9209a9,_0x3dd39e,_0x46ce1f,_0x42891f)[_0xc842('0x18')](getUser(_0x59aaf9,_0xa1f625,_0x3dd39e,_0x46ce1f,_0x42891f))[_0xc842('0x18')](getEndUser(_0x59aaf9,_0xa1f625,_0x3dd39e,_0x46ce1f,_0x42891f))['then'](getTicket(_0x59aaf9,_0xa1f625,_0x3dd39e,_0x14d1c4,_0x890b5b,_0x46ce1f))[_0xc842('0x18')](function(_0x3f561e){logger[_0xc842('0x13')](util[_0xc842('0x4b')](_0xc842('0x64'),_0x3f561e['ticketId']));logger[_0xc842('0x13')](util[_0xc842('0x4b')]('call\x20direction:\x20%s',_0x59aaf9));if(_0x59aaf9!=='unmanaged'){logger[_0xc842('0x13')]('['+[_0x59aaf9[_0xc842('0x11')]()]+']',_0xc842('0x65'));emit(_0x6a6131['remoteUri'],_0x4ae143[_0xc842('0x34')],_0x3f561e[_0xc842('0x3b')]);}})[_0xc842('0xf')](function(_0x1dec18){logger[_0xc842('0x10')]('['+[_0x59aaf9[_0xc842('0x11')]()]+_0xc842('0x66'),util['inspect'](_0x1dec18,{'showHidden':!![],'depth':null}));});};
git://repos.xcallymotion.com / motion2.git / blob