18 var _0xde8f=['email','outbound','destcalleridnum','calleridnum','callDirection','unmanaged','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...','inspect','lodash','request-promise','util','md5','./util','../../../../config/environment','servicenow','redis','defaults','GET','sys_user?sysparm_query=user_name%3Dadmin','result','length','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','message','validateEmail','userEmail','],\x20getUser\x20rp\x20obj','then','],\x20getUser\x20entity','active','true','userId','adminId','adminEmail','catch','error',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','System','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','picklist','nameField','customField','content','includes','string','type','idField','toLowerCase','toString','variable','variableName','customVariable','Variable',']\x20getTicket\x20input\x20crm','incident','assign','getString','Subjects','Fields',']\x20POST\x20incident\x20entity\x20schema','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','ticketId','Incident\x20-\x20','ticketNumber','forEach','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','push','Tags','map','name','%26sysparm_record_target%3Dincident','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','password','sysparm_limit=1','sysparm_display_value=true','stripTrailingSlash','remoteUri','%s/api/now/table/'];(function(_0x5c27e0,_0x54cee6){var _0x22928f=function(_0x295544){while(--_0x295544){_0x5c27e0['push'](_0x5c27e0['shift']());}};_0x22928f(++_0x54cee6);}(_0xde8f,0xe8));var _0xfde8=function(_0x31628d,_0x51ce15){_0x31628d=_0x31628d-0x0;var _0x2c8928=_0xde8f[_0x31628d];return _0x2c8928;};'use strict';var _=require(_0xfde8('0x0'));var Promise=require('bluebird');var rp=require(_0xfde8('0x1'));var util=require(_0xfde8('0x2'));var md5=require(_0xfde8('0x3'));var Redis=require('ioredis');var intUtil=require(_0xfde8('0x4'));var config=require(_0xfde8('0x5'));var logger=require('../../../../config/logger')(_0xfde8('0x6'));config[_0xfde8('0x7')]=_[_0xfde8('0x8')](config[_0xfde8('0x7')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xfde8('0x7')]));function getAdminUser(_0x22fc03,_0x29e49f,_0x557c0a,_0x33d3e7,_0x1b69f2,_0x35b4f2){return new Promise(function(_0x9cdf7e,_0x54b66b){var _0x10968e={'method':_0xfde8('0x9'),'uri':_0x33d3e7+_0xfde8('0xa')+'&'+_0x1b69f2+'&'+_0x35b4f2,'auth':_0x29e49f,'json':!![]};return rp(_0x10968e)['then'](function(_0x17076a){if(_0x17076a[_0xfde8('0xb')][_0xfde8('0xc')]>0x0){_0x557c0a['adminId']=_0x17076a[_0xfde8('0xb')][0x0][_0xfde8('0xd')];}logger[_0xfde8('0xe')]('['+[_0x22fc03[_0xfde8('0xf')]()]+_0xfde8('0x10'),_0x557c0a);_0x9cdf7e(_0x557c0a);})['catch'](function(_0x2dc2a3){logger['error']('['+[_0x22fc03[_0xfde8('0xf')]()]+']',_0x2dc2a3[_0xfde8('0x11')]);_0x54b66b(_0x2dc2a3[_0xfde8('0x11')]);});});}function getUser(_0x72b79,_0x359ced,_0x33278d,_0x583887,_0x19792e){return function(_0x3bc859){logger[_0xfde8('0xe')]('['+[_0x72b79[_0xfde8('0xf')]()]+'],\x20getUser\x20input\x20crm',_0x3bc859);return new Promise(function(_0x2225e1,_0x55c856){if(intUtil[_0xfde8('0x12')](_0x3bc859[_0xfde8('0x13')])){var _0x5a0cb2={'method':_0xfde8('0x9'),'uri':_0x33278d+'sys_user?sysparm_query=email%3D'+_0x3bc859[_0xfde8('0x13')]+'&'+_0x583887+'&'+_0x19792e,'auth':_0x359ced,'json':!![]};logger[_0xfde8('0xe')]('['+[_0x72b79[_0xfde8('0xf')]()]+_0xfde8('0x14'),_0x5a0cb2);return rp(_0x5a0cb2)[_0xfde8('0x15')](function(_0x34cad0){logger[_0xfde8('0xe')]('['+[_0x72b79[_0xfde8('0xf')]()]+_0xfde8('0x16'),_0x34cad0);if(_0x34cad0[_0xfde8('0xb')][_0xfde8('0xc')]>0x0&&String(_0x34cad0[_0xfde8('0xb')][0x0][_0xfde8('0x17')])===_0xfde8('0x18')){_0x3bc859[_0xfde8('0x19')]=_0x34cad0[_0xfde8('0xb')][0x0][_0xfde8('0xd')];}else{_0x3bc859[_0xfde8('0x19')]=_0x3bc859[_0xfde8('0x1a')];_0x3bc859[_0xfde8('0x13')]=_0x3bc859[_0xfde8('0x1b')];}logger[_0xfde8('0xe')]('['+[_0x72b79['toUpperCase']()]+'],\x20getUser\x20crm',_0x3bc859);_0x2225e1(_0x3bc859);})[_0xfde8('0x1c')](function(_0x451449){logger[_0xfde8('0x1d')]('['+[_0x72b79['toUpperCase']()]+']',_0x451449[_0xfde8('0x11')]);_0x55c856(_0x451449[_0xfde8('0x11')]);});}else{logger['info']('['+[_0x72b79[_0xfde8('0xf')]()]+_0xfde8('0x1e'));_0x3bc859['userId']=_0x3bc859[_0xfde8('0x1a')];_0x3bc859['userEmail']=_0x3bc859[_0xfde8('0x1b')];_0x2225e1(_0x3bc859);}});};}function createEndUser(_0x27a90f,_0x1d4aed,_0x5d055b,_0x513fa1,_0x3b99b2){logger[_0xfde8('0xe')]('['+[_0x27a90f[_0xfde8('0xf')]()]+_0xfde8('0x1f'),_0x5d055b);return new Promise(function(_0x4cddb8,_0x155a60){var _0x28da83={'method':_0xfde8('0x20'),'uri':_0x513fa1+_0xfde8('0x21')+_0x3b99b2,'body':{'user_name':_0x5d055b[_0xfde8('0x22')],'roles':'user','first_name':_0x5d055b[_0xfde8('0x22')],'active':_0xfde8('0x18'),'date_format':_0xfde8('0x23'),'phone':_0x5d055b['endUserNumber']},'auth':_0x1d4aed,'json':!![]};return rp(_0x28da83)[_0xfde8('0x15')](function(_0x3f0450){logger[_0xfde8('0xe')]('['+[_0x27a90f[_0xfde8('0xf')]()]+_0xfde8('0x24'),_0x3f0450[_0xfde8('0xb')]);_0x5d055b[_0xfde8('0x25')]=_0x3f0450['result'][_0xfde8('0xd')];_0x4cddb8(_0x5d055b);})['catch'](function(_0x4bf105){logger[_0xfde8('0x1d')]('['+[_0x27a90f['toUpperCase']()]+']',_0x4bf105[_0xfde8('0x11')]);_0x155a60(_0x4bf105[_0xfde8('0x11')]);});});}function getEndUser(_0x3827e3,_0x3f239d,_0x2a2e46,_0x1e2309,_0x52f46b){return function(_0x2ba8af){logger['info']('['+[_0x3827e3[_0xfde8('0xf')]()]+_0xfde8('0x26'),_0x2ba8af);return new Promise(function(_0x15bac8,_0x17c4da){var _0x492ff0={'method':_0xfde8('0x9'),'uri':_0x2a2e46+_0xfde8('0x27')+_0x2ba8af[_0xfde8('0x22')]+'&'+_0x1e2309+'&'+_0x52f46b,'auth':_0x3f239d,'json':!![]};return rp(_0x492ff0)[_0xfde8('0x15')](function(_0x1a057c){if(_0x1a057c['result'][_0xfde8('0xc')]>0x0){_0x2ba8af[_0xfde8('0x25')]=_0x1a057c['result'][0x0]['sys_id'];logger[_0xfde8('0xe')]('['+[_0x3827e3[_0xfde8('0xf')]()]+_0xfde8('0x28'),_0x2ba8af);_0x15bac8(_0x2ba8af);}else{return createEndUser(_0x3827e3,_0x3f239d,_0x2ba8af,_0x2a2e46,_0x1e2309)[_0xfde8('0x15')](function(_0x539e19){logger[_0xfde8('0xe')]('['+[_0x3827e3[_0xfde8('0xf')]()]+_0xfde8('0x29'),_0x539e19);_0x15bac8(_0x539e19);});}})[_0xfde8('0x1c')](function(_0x4d4a4f){logger[_0xfde8('0x1d')]('['+[_0x3827e3[_0xfde8('0xf')]()]+']',_0x4d4a4f[_0xfde8('0x11')]);_0x17c4da(_0x4d4a4f[_0xfde8('0x11')]);});});};}function getCustomFields(_0xba4ae2,_0x304bc9){var _0x5f0dbb={};if(_0xba4ae2[_0xfde8('0xc')]>0x0){_['forEach'](_0xba4ae2,function(_0x639f73){if(_['includes'](['string',_0xfde8('0x2a')],_0x639f73['type'])&&_0x639f73[_0xfde8('0x2b')]&&!_0x639f73[_0xfde8('0x2c')]){_0x5f0dbb[_0x639f73[_0xfde8('0x2b')]['toLowerCase']()]=_0x639f73[_0xfde8('0x2d')]['toString']();}else if(_[_0xfde8('0x2e')]([_0xfde8('0x2f'),'picklist'],_0x639f73[_0xfde8('0x30')])&&_0x639f73[_0xfde8('0x31')]&&_0x639f73[_0xfde8('0x2c')]){_0x5f0dbb[_0x639f73[_0xfde8('0x31')][_0xfde8('0x32')]()]=_0x639f73['content'][_0xfde8('0x33')]();}else if(_0x639f73[_0xfde8('0x30')]===_0xfde8('0x34')&&_0x639f73[_0xfde8('0x35')]&&_0x639f73[_0xfde8('0x31')]&&_0x639f73['customField']){_0x5f0dbb[_0x639f73[_0xfde8('0x31')][_0xfde8('0x32')]()]=_0x304bc9[_0x639f73[_0xfde8('0x35')]]['toString']();}else if(_0x639f73[_0xfde8('0x30')]===_0xfde8('0x36')&&_0x639f73[_0xfde8('0x37')]&&_0x639f73['Variable']['name']&&_0x639f73['idField']&&_0x639f73[_0xfde8('0x2c')]){_0x5f0dbb[_0x639f73['idField']['toLowerCase']()]=_0x304bc9[_0x639f73[_0xfde8('0x37')]['name'][_0xfde8('0x32')]()]['toString']();}});}return _0x5f0dbb;}function getTicket(_0x34b0f1,_0xa8010e,_0x23299e,_0x4a599a,_0x525f7b,_0x1fa544){return function(_0x17336f){logger['info']('['+[_0x34b0f1['toUpperCase']()]+_0xfde8('0x38'),_0x17336f);return new Promise(function(_0x21edb2,_0x329bee){var _0x4c76a6=_0x34b0f1[_0xfde8('0x32')]()==='outbound'?_0x17336f[_0xfde8('0x19')]:_0x17336f[_0xfde8('0x25')];var _0x27aa61={'method':_0xfde8('0x20'),'uri':_0x23299e+_0xfde8('0x39')+'?'+_0x1fa544,'body':Object[_0xfde8('0x3a')]({},{'active':_0xfde8('0x18'),'caller_id':_0x4c76a6,'assigned_to':_0x17336f['userId'],'short_description':intUtil[_0xfde8('0x3b')](_0x4a599a[_0xfde8('0x3c')],_0x525f7b,'\x20'),'description':intUtil[_0xfde8('0x3b')](_0x4a599a['Descriptions'],_0x525f7b,'\x0a')},getCustomFields(_0x4a599a[_0xfde8('0x3d')],_0x525f7b)),'auth':_0xa8010e,'json':!![]};return rp(_0x27aa61)[_0xfde8('0x15')](function(_0x5778bc){logger[_0xfde8('0xe')]('['+[_0x34b0f1[_0xfde8('0xf')]()]+_0xfde8('0x3e'),_0x5778bc['result']);_0x17336f['ticketId']=_0x5778bc[_0xfde8('0xb')][_0xfde8('0xd')];_0x17336f['ticketNumber']=_0x5778bc[_0xfde8('0xb')][_0xfde8('0x3f')];logger[_0xfde8('0xe')]('['+[_0x34b0f1['toUpperCase']()]+_0xfde8('0x40'),_0x17336f);_0x21edb2(_0x17336f);})[_0xfde8('0x1c')](function(_0x29a8ad){logger[_0xfde8('0x1d')]('['+[_0x34b0f1['toUpperCase']()]+']',_0x29a8ad[_0xfde8('0x11')]);_0x329bee(_0x29a8ad['message']);});});};}function createRemoteTag(_0x5114b1,_0x1c423f,_0x51e86b,_0x34c774){return new Promise(function(_0x22926c,_0x3d85f6){var _0x1f61a4={'method':'POST','uri':_0x51e86b+'label'+'?'+_0x34c774,'body':{'short_description':_0x5114b1,'global':!![],'active':!![],'name':_0x5114b1},'auth':_0x1c423f,'json':!![]};return rp(_0x1f61a4)['then'](function(_0x676088){var _0xbdd0a4=_0x676088[_0xfde8('0xb')][_0xfde8('0xd')];_0x22926c(_0xbdd0a4);});});}function getRemoteTag(_0x2b3e48,_0x156ebf,_0x48c985,_0x1acafb,_0x3453a9){return new Promise(function(_0x579b1e,_0x1d03f6){var _0x29ea03={'method':_0xfde8('0x9'),'uri':_0x48c985+_0xfde8('0x41')+_0xfde8('0x42')+_0x2b3e48+'&'+_0x1acafb,'auth':_0x156ebf,'json':!![]};return rp(_0x29ea03)[_0xfde8('0x15')](function(_0x64758c){if(_0x64758c[_0xfde8('0xb')][_0xfde8('0xc')]>0x0){var _0x1d8e8e=_0x64758c['result'][0x0]['sys_id'];_0x579b1e(_0x1d8e8e);}else{return createRemoteTag(_0x2b3e48,_0x156ebf,_0x48c985,_0x1acafb)[_0xfde8('0x15')](function(_0x18cd42){_0x579b1e(_0x18cd42);});}});});}function assignTagToIncident(_0x4b5e13,_0x24f977,_0x49a508,_0x1c8c3f,_0x447991){return new Promise(function(_0x1756e8,_0x481d35){var _0x558103={'method':_0xfde8('0x20'),'uri':_0x49a508+_0xfde8('0x43')+'?'+_0x447991,'body':{'label':_0x4b5e13,'table':_0xfde8('0x39'),'id_type':'Incident','table_key':_0x1c8c3f[_0xfde8('0x44')],'title':_0xfde8('0x45')+_0x1c8c3f[_0xfde8('0x46')],'id_display':_0x1c8c3f['ticketNumber']},'auth':_0x24f977,'json':!![]};return rp(_0x558103)[_0xfde8('0x15')](function(_0x13e29d){_0x1756e8();})['catch'](function(){_0x1756e8();});});}function manageTags(_0x1f6286,_0xdda306,_0xa6031d,_0x194b97,_0x1e7b15,_0x18d6e1,_0x3bd4ee){return new Promise(function(_0x30e34e,_0x1b7b11){var _0x111dfb=[];_0xdda306[_0xfde8('0x47')](function(_0x106995){_0x111dfb['push'](getRemoteTag(_0x106995,_0xa6031d,_0x194b97,_0x18d6e1,_0x3bd4ee));});return Promise[_0xfde8('0x48')](_0x111dfb)[_0xfde8('0x15')](function(_0x286b51){if(_0x286b51['length']){logger[_0xfde8('0xe')]('['+[_0x1f6286['toUpperCase']()]+_0xfde8('0x49'),_0x286b51);var _0x2149be=[];_0x286b51[_0xfde8('0x47')](function(_0x4b6041){_0x2149be[_0xfde8('0x4a')](assignTagToIncident(_0x4b6041,_0xa6031d,_0x194b97,_0x1e7b15,_0x18d6e1));});return Promise['all'](_0x2149be)[_0xfde8('0x15')](function(){_0x30e34e();})[_0xfde8('0x1c')](function(){_0x30e34e();});}else{_0x30e34e();}});});}function getTags(_0x30253b,_0x4d1219,_0x4f4d02,_0x35e5e1,_0x255753,_0x4d2706){return function(_0xd22b6c){return new Promise(function(_0x3d8ea8,_0x41844d){var _0xf2a392=[];var _0x339c66=_0x35e5e1[_0xfde8('0x4b')];if(_0x339c66&&_0x339c66[_0xfde8('0xc')]>0x0){_0xf2a392=_[_0xfde8('0x4c')](_0x339c66,_0xfde8('0x4d'));}if(_0xf2a392[_0xfde8('0xc')]>0x0){return manageTags(_0x30253b,_0xf2a392,_0x4d1219,_0x4f4d02,_0xd22b6c,_0x255753,_0x4d2706)[_0xfde8('0x15')](function(){_0x3d8ea8(_0xd22b6c);});}else{_0x3d8ea8(_0xd22b6c);}});};}function emit(_0x53fbe9,_0x5af786,_0x3e64cb){var _0x22841e=_0xfde8('0x4e')+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+_0xfde8('0x4f')+_0xfde8('0x50');var _0x34a277={'uri':_0x53fbe9+_0xfde8('0x51')+_0x3e64cb+_0x22841e};io['to'](util[_0xfde8('0x52')](_0xfde8('0x53'),_0x5af786))[_0xfde8('0x54')](_0xfde8('0x55'),_0x34a277);}exports['cs']=function(_0x491f04,_0x340e24,_0x5efa0a,_0x502e9a,_0x2f054f,_0x30e4c6,_0x482784,_0x220907){var _0x35e9ff={};var _0x24e553={'user':_0x30e4c6['username'],'pass':_0x30e4c6[_0xfde8('0x56')]};var _0x88b417=_0xfde8('0x57');var _0x42b091=_0xfde8('0x58');_0x30e4c6['remoteUri']=intUtil[_0xfde8('0x59')](_0x30e4c6[_0xfde8('0x5a')]);_0x30e4c6['serverUrl']=intUtil[_0xfde8('0x59')](_0x30e4c6['serverUrl']);var _0x17d295=util['format'](_0xfde8('0x5b'),_0x30e4c6[_0xfde8('0x5a')]);_0x35e9ff[_0xfde8('0x13')]=!_['isNil'](_0x502e9a)?_0x502e9a[_0xfde8('0x5c')]:null;_0x35e9ff['adminEmail']=_0x30e4c6[_0xfde8('0x5c')];_0x35e9ff[_0xfde8('0x22')]=_0x220907[_0xfde8('0x32')]()===_0xfde8('0x5d')?_0x340e24[_0xfde8('0x5e')]:_0x340e24[_0xfde8('0x5f')];_0x35e9ff[_0xfde8('0x60')]=_0x220907==='queue'||_0x220907===_0xfde8('0x61')?_0xfde8('0x62'):_0xfde8('0x5d');var _0x1aff82=util[_0xfde8('0x52')](_0xfde8('0x63'),_0x30e4c6['serverUrl'],_0x340e24['uniqueid'],md5(_0x340e24['uniqueid']));if(_0x2f054f&&_0x2f054f[_0xfde8('0x64')]){logger[_0xfde8('0xe')](_0xfde8('0x65'),_0xfde8('0x66'));_0x340e24['recordingURL']=_0x1aff82;}else if(_0x482784&&_0x482784[_0xfde8('0x67')]&&_0x482784[_0xfde8('0x67')]!=='none'){logger[_0xfde8('0xe')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x340e24['recordingURL']=_0x1aff82;}else{_0x340e24[_0xfde8('0x68')]='';}return getAdminUser(_0x220907,_0x24e553,_0x35e9ff,_0x17d295,_0x42b091,_0x88b417)[_0xfde8('0x15')](getUser(_0x220907,_0x24e553,_0x17d295,_0x42b091,_0x88b417))[_0xfde8('0x15')](getEndUser(_0x220907,_0x24e553,_0x17d295,_0x42b091,_0x88b417))['then'](getTicket(_0x220907,_0x24e553,_0x17d295,_0x5efa0a,_0x340e24,_0x42b091))[_0xfde8('0x15')](function(_0x3a6bd7){logger[_0xfde8('0xe')](util[_0xfde8('0x52')](_0xfde8('0x69'),_0x3a6bd7[_0xfde8('0x44')]));logger[_0xfde8('0xe')](util[_0xfde8('0x52')]('call\x20direction:\x20%s',_0x220907));if(_0x220907!==_0xfde8('0x61')){logger[_0xfde8('0xe')]('['+[_0x220907[_0xfde8('0xf')]()]+']',_0xfde8('0x6a'));emit(_0x30e4c6['remoteUri'],_0x502e9a[_0xfde8('0x4d')],_0x3a6bd7[_0xfde8('0x44')]);}})['catch'](function(_0x3cb14d){logger[_0xfde8('0x1d')]('['+[_0x220907[_0xfde8('0xf')]()]+']\x20Error\x20running\x20ServiceNow\x20integration',util[_0xfde8('0x6b')](_0x3cb14d,{'showHidden':!![],'depth':null}));});};
git://repos.xcallymotion.com / motion2.git / blob