18 var _0x8cb1=['adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','endUserNumber','user','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','includes','string','picklist','type','nameField','customField','toLowerCase','content','toString','idField','variable','variableName','customVariable','Variable',']\x20getTicket\x20input\x20crm','POST','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketNumber','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','incident','ticketId','Incident\x20-\x20','forEach','push','all','Tags','name','%26sysparm_record_list%3Dactive%253Dtrue','/nav_to.do?uri=incident.do?sys_id%3D','user:%s','emit','trigger:browser:url','username','sysparm_display_value=true','remoteUri','serverUrl','stripTrailingSlash','format','%s/api/now/table/','isNil','email','outbound','destcalleridnum','callDirection','queue','unmanaged','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','bluebird','util','md5','ioredis','./util','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','length','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','validateEmail','sys_user?sysparm_query=email%3D','userEmail','info','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','active','true','sys_id','userId','adminId'];(function(_0x20a584,_0xe384a5){var _0x4b41a8=function(_0x2127c6){while(--_0x2127c6){_0x20a584['push'](_0x20a584['shift']());}};_0x4b41a8(++_0xe384a5);}(_0x8cb1,0xaf));var _0x18cb=function(_0x12171a,_0x3ace15){_0x12171a=_0x12171a-0x0;var _0x5a3f25=_0x8cb1[_0x12171a];return _0x5a3f25;};'use strict';var _=require('lodash');var Promise=require(_0x18cb('0x0'));var rp=require('request-promise');var util=require(_0x18cb('0x1'));var md5=require(_0x18cb('0x2'));var Redis=require(_0x18cb('0x3'));var intUtil=require(_0x18cb('0x4'));var config=require(_0x18cb('0x5'));var logger=require('../../../../config/logger')('servicenow');config[_0x18cb('0x6')]=_[_0x18cb('0x7')](config[_0x18cb('0x6')],{'host':_0x18cb('0x8'),'port':0x18eb});var io=require(_0x18cb('0x9'))(new Redis(config['redis']));function getAdminUser(_0x521626,_0x369daf,_0x228118,_0x1993a4,_0x5b0a9c,_0x20a5f9){return new Promise(function(_0x4a4897,_0x20cccf){var _0x12ac4d={'method':_0x18cb('0xa'),'uri':_0x1993a4+_0x18cb('0xb')+'&'+_0x5b0a9c+'&'+_0x20a5f9,'auth':_0x369daf,'json':!![]};return rp(_0x12ac4d)[_0x18cb('0xc')](function(_0x2d9c4c){if(_0x2d9c4c[_0x18cb('0xd')][_0x18cb('0xe')]>0x0){_0x228118['adminId']=_0x2d9c4c[_0x18cb('0xd')][0x0]['sys_id'];}logger['info']('['+[_0x521626[_0x18cb('0xf')]()]+_0x18cb('0x10'),_0x228118);_0x4a4897(_0x228118);})[_0x18cb('0x11')](function(_0x5794d1){logger[_0x18cb('0x12')]('['+[_0x521626['toUpperCase']()]+']',_0x5794d1['message']);_0x20cccf(_0x5794d1[_0x18cb('0x13')]);});});}function getUser(_0x49e603,_0x2957e8,_0xc3ed1a,_0x42ede4,_0x1caf40){return function(_0x4d9657){logger['info']('['+[_0x49e603[_0x18cb('0xf')]()]+'],\x20getUser\x20input\x20crm',_0x4d9657);return new Promise(function(_0x111c7a,_0x1c260){if(intUtil[_0x18cb('0x14')](_0x4d9657['userEmail'])){var _0x4b7ab9={'method':_0x18cb('0xa'),'uri':_0xc3ed1a+_0x18cb('0x15')+_0x4d9657[_0x18cb('0x16')]+'&'+_0x42ede4+'&'+_0x1caf40,'auth':_0x2957e8,'json':!![]};logger[_0x18cb('0x17')]('['+[_0x49e603[_0x18cb('0xf')]()]+_0x18cb('0x18'),_0x4b7ab9);return rp(_0x4b7ab9)[_0x18cb('0xc')](function(_0x2153e6){logger[_0x18cb('0x17')]('['+[_0x49e603[_0x18cb('0xf')]()]+_0x18cb('0x19'),_0x2153e6);if(_0x2153e6[_0x18cb('0xd')][_0x18cb('0xe')]>0x0&&String(_0x2153e6['result'][0x0][_0x18cb('0x1a')])===_0x18cb('0x1b')){_0x4d9657['userId']=_0x2153e6['result'][0x0][_0x18cb('0x1c')];}else{_0x4d9657[_0x18cb('0x1d')]=_0x4d9657[_0x18cb('0x1e')];_0x4d9657[_0x18cb('0x16')]=_0x4d9657[_0x18cb('0x1f')];}logger[_0x18cb('0x17')]('['+[_0x49e603[_0x18cb('0xf')]()]+_0x18cb('0x20'),_0x4d9657);_0x111c7a(_0x4d9657);})[_0x18cb('0x11')](function(_0xc9447){logger[_0x18cb('0x12')]('['+[_0x49e603['toUpperCase']()]+']',_0xc9447[_0x18cb('0x13')]);_0x1c260(_0xc9447[_0x18cb('0x13')]);});}else{logger['info']('['+[_0x49e603[_0x18cb('0xf')]()]+_0x18cb('0x21'));_0x4d9657[_0x18cb('0x1d')]=_0x4d9657[_0x18cb('0x1e')];_0x4d9657[_0x18cb('0x16')]=_0x4d9657['adminEmail'];_0x111c7a(_0x4d9657);}});};}function createEndUser(_0x4f2bf7,_0x4d3867,_0x8f1ecb,_0x1ea0c5,_0x541749){logger['info']('['+[_0x4f2bf7[_0x18cb('0xf')]()]+'],\x20createEndUser\x20input\x20crm',_0x8f1ecb);return new Promise(function(_0x54217e,_0x4e0b7b){var _0xd14e0e={'method':'POST','uri':_0x1ea0c5+'sys_user?'+_0x541749,'body':{'user_name':_0x8f1ecb[_0x18cb('0x22')],'roles':_0x18cb('0x23'),'first_name':_0x8f1ecb[_0x18cb('0x22')],'active':'true','date_format':'System','phone':_0x8f1ecb[_0x18cb('0x22')]},'auth':_0x4d3867,'json':!![]};return rp(_0xd14e0e)[_0x18cb('0xc')](function(_0x1c3aea){logger[_0x18cb('0x17')]('['+[_0x4f2bf7[_0x18cb('0xf')]()]+_0x18cb('0x24'),_0x1c3aea['result']);_0x8f1ecb[_0x18cb('0x25')]=_0x1c3aea[_0x18cb('0xd')][_0x18cb('0x1c')];_0x54217e(_0x8f1ecb);})['catch'](function(_0x2b6ed7){logger[_0x18cb('0x12')]('['+[_0x4f2bf7[_0x18cb('0xf')]()]+']',_0x2b6ed7[_0x18cb('0x13')]);_0x4e0b7b(_0x2b6ed7[_0x18cb('0x13')]);});});}function getEndUser(_0x49d63b,_0x53815e,_0x200253,_0x54f3c3,_0x228b4d){return function(_0x2fb06d){logger[_0x18cb('0x17')]('['+[_0x49d63b[_0x18cb('0xf')]()]+_0x18cb('0x26'),_0x2fb06d);return new Promise(function(_0x3e430b,_0x15a4fc){var _0x2998ed={'method':'GET','uri':_0x200253+'sys_user?sysparm_query=phone%3D'+_0x2fb06d['endUserNumber']+'&'+_0x54f3c3+'&'+_0x228b4d,'auth':_0x53815e,'json':!![]};return rp(_0x2998ed)['then'](function(_0x1a5999){if(_0x1a5999[_0x18cb('0xd')][_0x18cb('0xe')]>0x0){_0x2fb06d[_0x18cb('0x25')]=_0x1a5999['result'][0x0][_0x18cb('0x1c')];logger[_0x18cb('0x17')]('['+[_0x49d63b[_0x18cb('0xf')]()]+_0x18cb('0x27'),_0x2fb06d);_0x3e430b(_0x2fb06d);}else{return createEndUser(_0x49d63b,_0x53815e,_0x2fb06d,_0x200253,_0x54f3c3)[_0x18cb('0xc')](function(_0x12cbca){logger[_0x18cb('0x17')]('['+[_0x49d63b['toUpperCase']()]+_0x18cb('0x28'),_0x12cbca);_0x3e430b(_0x12cbca);});}})[_0x18cb('0x11')](function(_0x409351){logger[_0x18cb('0x12')]('['+[_0x49d63b[_0x18cb('0xf')]()]+']',_0x409351[_0x18cb('0x13')]);_0x15a4fc(_0x409351[_0x18cb('0x13')]);});});};}function getCustomFields(_0x3f9526,_0x4f53c4){var _0x55f326={};if(_0x3f9526['length']>0x0){_['forEach'](_0x3f9526,function(_0x3c172f){if(_[_0x18cb('0x29')]([_0x18cb('0x2a'),_0x18cb('0x2b')],_0x3c172f[_0x18cb('0x2c')])&&_0x3c172f[_0x18cb('0x2d')]&&!_0x3c172f[_0x18cb('0x2e')]){_0x55f326[_0x3c172f[_0x18cb('0x2d')][_0x18cb('0x2f')]()]=_0x3c172f[_0x18cb('0x30')][_0x18cb('0x31')]();}else if(_[_0x18cb('0x29')]([_0x18cb('0x2a'),_0x18cb('0x2b')],_0x3c172f['type'])&&_0x3c172f[_0x18cb('0x32')]&&_0x3c172f[_0x18cb('0x2e')]){_0x55f326[_0x3c172f[_0x18cb('0x32')][_0x18cb('0x2f')]()]=_0x3c172f[_0x18cb('0x30')]['toString']();}else if(_0x3c172f[_0x18cb('0x2c')]===_0x18cb('0x33')&&_0x3c172f[_0x18cb('0x34')]&&_0x3c172f['idField']&&_0x3c172f[_0x18cb('0x2e')]){_0x55f326[_0x3c172f['idField'][_0x18cb('0x2f')]()]=_0x4f53c4[_0x3c172f[_0x18cb('0x34')]][_0x18cb('0x31')]();}else if(_0x3c172f['type']===_0x18cb('0x35')&&_0x3c172f['Variable']&&_0x3c172f[_0x18cb('0x36')]['name']&&_0x3c172f[_0x18cb('0x32')]&&_0x3c172f[_0x18cb('0x2e')]){_0x55f326[_0x3c172f['idField'][_0x18cb('0x2f')]()]=_0x4f53c4[_0x3c172f[_0x18cb('0x36')]['name']['toLowerCase']()][_0x18cb('0x31')]();}});}return _0x55f326;}function getTicket(_0x3add5a,_0x47a2e2,_0x2ee60a,_0x174b90,_0x1b2aed,_0x574456){return function(_0x311944){logger['info']('['+[_0x3add5a[_0x18cb('0xf')]()]+_0x18cb('0x37'),_0x311944);return new Promise(function(_0x2911f9,_0x4893d7){var _0x4edaa4=_0x3add5a[_0x18cb('0x2f')]()==='outbound'?_0x311944[_0x18cb('0x1d')]:_0x311944['endUserId'];var _0x201aa7={'method':_0x18cb('0x38'),'uri':_0x2ee60a+'incident'+'?'+_0x574456,'body':Object['assign']({},{'active':_0x18cb('0x1b'),'caller_id':_0x4edaa4,'assigned_to':_0x311944[_0x18cb('0x1d')],'short_description':intUtil[_0x18cb('0x39')](_0x174b90[_0x18cb('0x3a')],_0x1b2aed,'\x20'),'description':intUtil[_0x18cb('0x39')](_0x174b90[_0x18cb('0x3b')],_0x1b2aed,'\x0a')},getCustomFields(_0x174b90[_0x18cb('0x3c')],_0x1b2aed)),'auth':_0x47a2e2,'json':!![]};return rp(_0x201aa7)[_0x18cb('0xc')](function(_0x2c247f){logger['info']('['+[_0x3add5a[_0x18cb('0xf')]()]+_0x18cb('0x3d'),_0x2c247f[_0x18cb('0xd')]);_0x311944['ticketId']=_0x2c247f[_0x18cb('0xd')][_0x18cb('0x1c')];_0x311944[_0x18cb('0x3e')]=_0x2c247f[_0x18cb('0xd')][_0x18cb('0x3f')];logger[_0x18cb('0x17')]('['+[_0x3add5a[_0x18cb('0xf')]()]+_0x18cb('0x40'),_0x311944);_0x2911f9(_0x311944);})[_0x18cb('0x11')](function(_0x161874){logger['error']('['+[_0x3add5a[_0x18cb('0xf')]()]+']',_0x161874[_0x18cb('0x13')]);_0x4893d7(_0x161874[_0x18cb('0x13')]);});});};}function createRemoteTag(_0x1d69da,_0x367485,_0x594412,_0x456610){return new Promise(function(_0x4bfa84,_0x2e0b7d){var _0x222059={'method':_0x18cb('0x38'),'uri':_0x594412+_0x18cb('0x41')+'?'+_0x456610,'body':{'short_description':_0x1d69da,'global':!![],'active':!![],'name':_0x1d69da},'auth':_0x367485,'json':!![]};return rp(_0x222059)['then'](function(_0x10e53b){var _0x414ecf=_0x10e53b['result'][_0x18cb('0x1c')];_0x4bfa84(_0x414ecf);});});}function getRemoteTag(_0x23bbd1,_0x28df42,_0x3a8d2f,_0x1f5d81,_0x6c3845){return new Promise(function(_0x4496ae,_0x3b7fca){var _0x262019={'method':_0x18cb('0xa'),'uri':_0x3a8d2f+'label'+_0x18cb('0x42')+_0x23bbd1+'&'+_0x1f5d81,'auth':_0x28df42,'json':!![]};return rp(_0x262019)['then'](function(_0x331044){if(_0x331044['result'][_0x18cb('0xe')]>0x0){var _0x2c88b3=_0x331044[_0x18cb('0xd')][0x0][_0x18cb('0x1c')];_0x4496ae(_0x2c88b3);}else{return createRemoteTag(_0x23bbd1,_0x28df42,_0x3a8d2f,_0x1f5d81)[_0x18cb('0xc')](function(_0x10d5c4){_0x4496ae(_0x10d5c4);});}});});}function assignTagToIncident(_0x43f0a4,_0x56440b,_0x397aa0,_0x1277ff,_0x5614bf){return new Promise(function(_0xb7de44,_0x332561){var _0x27e74c={'method':_0x18cb('0x38'),'uri':_0x397aa0+'label_entry'+'?'+_0x5614bf,'body':{'label':_0x43f0a4,'table':_0x18cb('0x43'),'id_type':'Incident','table_key':_0x1277ff[_0x18cb('0x44')],'title':_0x18cb('0x45')+_0x1277ff[_0x18cb('0x3e')],'id_display':_0x1277ff[_0x18cb('0x3e')]},'auth':_0x56440b,'json':!![]};return rp(_0x27e74c)[_0x18cb('0xc')](function(_0x350257){_0xb7de44();})['catch'](function(){_0xb7de44();});});}function manageTags(_0x50fd94,_0x217a8c,_0x3e232c,_0x42d99a,_0x4cf1f6,_0x60e0f2,_0xffc1f5){return new Promise(function(_0x1c474e,_0x48128b){var _0x1d5739=[];_0x217a8c[_0x18cb('0x46')](function(_0x1ff277){_0x1d5739[_0x18cb('0x47')](getRemoteTag(_0x1ff277,_0x3e232c,_0x42d99a,_0x60e0f2,_0xffc1f5));});return Promise[_0x18cb('0x48')](_0x1d5739)[_0x18cb('0xc')](function(_0x35d59c){if(_0x35d59c[_0x18cb('0xe')]){logger[_0x18cb('0x17')]('['+[_0x50fd94['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x35d59c);var _0x19e705=[];_0x35d59c['forEach'](function(_0x3156de){_0x19e705[_0x18cb('0x47')](assignTagToIncident(_0x3156de,_0x3e232c,_0x42d99a,_0x4cf1f6,_0x60e0f2));});return Promise[_0x18cb('0x48')](_0x19e705)['then'](function(){_0x1c474e();})[_0x18cb('0x11')](function(){_0x1c474e();});}else{_0x1c474e();}});});}function getTags(_0x21d202,_0x51359c,_0x641350,_0x38d5a3,_0x2969a5,_0xbeda68){return function(_0x26905c){return new Promise(function(_0x27d310,_0x481ee3){var _0x378b29=[];var _0x2d3cb3=_0x38d5a3[_0x18cb('0x49')];if(_0x2d3cb3&&_0x2d3cb3[_0x18cb('0xe')]>0x0){_0x378b29=_['map'](_0x2d3cb3,_0x18cb('0x4a'));}if(_0x378b29[_0x18cb('0xe')]>0x0){return manageTags(_0x21d202,_0x378b29,_0x51359c,_0x641350,_0x26905c,_0x2969a5,_0xbeda68)[_0x18cb('0xc')](function(){_0x27d310(_0x26905c);});}else{_0x27d310(_0x26905c);}});};}function emit(_0x148e1a,_0x1f8ed1,_0x10bc75){var _0x4a9de9='%26sysparm_record_target%3Dincident'+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+_0x18cb('0x4b')+'%255EORDERBYDESCnumber';var _0x3eaccb={'uri':_0x148e1a+_0x18cb('0x4c')+_0x10bc75+_0x4a9de9};io['to'](util['format'](_0x18cb('0x4d'),_0x1f8ed1))[_0x18cb('0x4e')](_0x18cb('0x4f'),_0x3eaccb);}exports['cs']=function(_0xaab09b,_0x5c22f8,_0x468071,_0x57ff35,_0x21edcd,_0x5c6caa,_0x2a599c,_0x3c125a){var _0x3a0c46={};var _0x36d53c={'user':_0x5c6caa[_0x18cb('0x50')],'pass':_0x5c6caa['password']};var _0x1d2013='sysparm_limit=1';var _0xad1471=_0x18cb('0x51');_0x5c6caa[_0x18cb('0x52')]=intUtil['stripTrailingSlash'](_0x5c6caa['remoteUri']);_0x5c6caa[_0x18cb('0x53')]=intUtil[_0x18cb('0x54')](_0x5c6caa[_0x18cb('0x53')]);var _0x42a379=util[_0x18cb('0x55')](_0x18cb('0x56'),_0x5c6caa[_0x18cb('0x52')]);_0x3a0c46[_0x18cb('0x16')]=!_[_0x18cb('0x57')](_0x57ff35)?_0x57ff35['email']:null;_0x3a0c46[_0x18cb('0x1f')]=_0x5c6caa[_0x18cb('0x58')];_0x3a0c46[_0x18cb('0x22')]=_0x3c125a[_0x18cb('0x2f')]()===_0x18cb('0x59')?_0x5c22f8[_0x18cb('0x5a')]:_0x5c22f8['calleridnum'];_0x3a0c46[_0x18cb('0x5b')]=_0x3c125a===_0x18cb('0x5c')||_0x3c125a===_0x18cb('0x5d')?_0x18cb('0x5c'):_0x18cb('0x59');var _0x200b3c=util[_0x18cb('0x55')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5c6caa[_0x18cb('0x53')],_0x5c22f8['uniqueid'],md5(_0x5c22f8['uniqueid']));if(_0x21edcd&&_0x21edcd[_0x18cb('0x5e')]){logger['info'](_0x18cb('0x5f'),_0x18cb('0x60'));_0x5c22f8[_0x18cb('0x61')]=_0x200b3c;}else if(_0x2a599c&&_0x2a599c[_0x18cb('0x62')]&&_0x2a599c[_0x18cb('0x62')]!==_0x18cb('0x63')){logger[_0x18cb('0x17')](_0x18cb('0x64'),'Recording\x20is\x20enabled!');_0x5c22f8[_0x18cb('0x61')]=_0x200b3c;}else{_0x5c22f8['recordingURL']='';}return getAdminUser(_0x3c125a,_0x36d53c,_0x3a0c46,_0x42a379,_0xad1471,_0x1d2013)['then'](getUser(_0x3c125a,_0x36d53c,_0x42a379,_0xad1471,_0x1d2013))[_0x18cb('0xc')](getEndUser(_0x3c125a,_0x36d53c,_0x42a379,_0xad1471,_0x1d2013))['then'](getTicket(_0x3c125a,_0x36d53c,_0x42a379,_0x468071,_0x5c22f8,_0xad1471))[_0x18cb('0xc')](function(_0x1f0240){logger[_0x18cb('0x17')](util[_0x18cb('0x55')]('The\x20ticket\x20ID\x20is:\x20%s',_0x1f0240[_0x18cb('0x44')]));logger[_0x18cb('0x17')](util[_0x18cb('0x55')]('call\x20direction:\x20%s',_0x3c125a));if(_0x3c125a!=='unmanaged'){logger['info']('['+[_0x3c125a[_0x18cb('0xf')]()]+']',_0x18cb('0x65'));emit(_0x5c6caa[_0x18cb('0x52')],_0x57ff35[_0x18cb('0x4a')],_0x1f0240[_0x18cb('0x44')]);}})[_0x18cb('0x11')](function(_0x55d0e2){logger['error']('['+[_0x3c125a[_0x18cb('0xf')]()]+_0x18cb('0x66'),util['inspect'](_0x55d0e2,{'showHidden':!![],'depth':null}));});};
git://repos.xcallymotion.com / motion2.git / blob