18 var _0xe347=['picklist','type','content','toString','string','variable','variableName','idField','toLowerCase','customVariable','Variable','name','customField','incident','Subjects','getString','Descriptions','ticketId','ticketNumber','number',']\x20getTicket\x20crm','POST','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','forEach','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','map','%26sysparm_record_target%3Dincident','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','emit','trigger:browser:url','username','password','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','userEmail','isNil','email','outbound','destcalleridnum','calleridnum','callDirection','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','recordingURL','recordingFormat','none','Recording\x20is\x20enabled!','call\x20direction:\x20%s','unmanaged','Displaying\x20call\x20in\x20a\x20new\x20tab...','inspect','lodash','bluebird','util','./util','../../../../config/logger','servicenow','redis','defaults','localhost','GET','sys_user?sysparm_query=user_name%3Dadmin','result','length','adminId','sys_id','toUpperCase','],\x20getAdminUser\x20crm','catch','message','info','],\x20getUser\x20input\x20crm','validateEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','true','userId','adminEmail',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','sys_user?','endUserNumber','user','System','then','],\x20EndUser\x20schema','endUserId','error','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','includes'];(function(_0x1035c1,_0x2d8583){var _0x308d67=function(_0x58ddb6){while(--_0x58ddb6){_0x1035c1['push'](_0x1035c1['shift']());}};_0x308d67(++_0x2d8583);}(_0xe347,0x185));var _0x7e34=function(_0x4da356,_0x5235e1){_0x4da356=_0x4da356-0x0;var _0x321b07=_0xe347[_0x4da356];return _0x321b07;};'use strict';var _=require(_0x7e34('0x0'));var Promise=require(_0x7e34('0x1'));var rp=require('request-promise');var util=require(_0x7e34('0x2'));var md5=require('md5');var Redis=require('ioredis');var intUtil=require(_0x7e34('0x3'));var config=require('../../../../config/environment');var logger=require(_0x7e34('0x4'))(_0x7e34('0x5'));config[_0x7e34('0x6')]=_[_0x7e34('0x7')](config['redis'],{'host':_0x7e34('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x7e34('0x6')]));function getAdminUser(_0x213ad5,_0x12c5e3,_0x5ca518,_0xa79816,_0x20153a,_0x4bcc3d){return new Promise(function(_0x1ffb36,_0x297364){var _0x2c4039={'method':_0x7e34('0x9'),'uri':_0xa79816+_0x7e34('0xa')+'&'+_0x20153a+'&'+_0x4bcc3d,'auth':_0x12c5e3,'json':!![]};return rp(_0x2c4039)['then'](function(_0x569412){if(_0x569412[_0x7e34('0xb')][_0x7e34('0xc')]>0x0){_0x5ca518[_0x7e34('0xd')]=_0x569412['result'][0x0][_0x7e34('0xe')];}logger['info']('['+[_0x213ad5[_0x7e34('0xf')]()]+_0x7e34('0x10'),_0x5ca518);_0x1ffb36(_0x5ca518);})[_0x7e34('0x11')](function(_0x11d13f){logger['error']('['+[_0x213ad5['toUpperCase']()]+']',_0x11d13f[_0x7e34('0x12')]);_0x297364(_0x11d13f['message']);});});}function getUser(_0x37c718,_0x1573d4,_0x44aced,_0x183938,_0x468fb2){return function(_0x3eca28){logger[_0x7e34('0x13')]('['+[_0x37c718[_0x7e34('0xf')]()]+_0x7e34('0x14'),_0x3eca28);return new Promise(function(_0x1470f5,_0x33f3e7){if(intUtil[_0x7e34('0x15')](_0x3eca28['userEmail'])){var _0x46db40={'method':'GET','uri':_0x44aced+_0x7e34('0x16')+_0x3eca28['userEmail']+'&'+_0x183938+'&'+_0x468fb2,'auth':_0x1573d4,'json':!![]};logger[_0x7e34('0x13')]('['+[_0x37c718[_0x7e34('0xf')]()]+_0x7e34('0x17'),_0x46db40);return rp(_0x46db40)['then'](function(_0x21a541){logger['info']('['+[_0x37c718[_0x7e34('0xf')]()]+_0x7e34('0x18'),_0x21a541);if(_0x21a541['result'][_0x7e34('0xc')]>0x0&&String(_0x21a541[_0x7e34('0xb')][0x0]['active'])===_0x7e34('0x19')){_0x3eca28[_0x7e34('0x1a')]=_0x21a541['result'][0x0][_0x7e34('0xe')];}else{_0x3eca28[_0x7e34('0x1a')]=_0x3eca28[_0x7e34('0xd')];_0x3eca28['userEmail']=_0x3eca28[_0x7e34('0x1b')];}logger[_0x7e34('0x13')]('['+[_0x37c718['toUpperCase']()]+'],\x20getUser\x20crm',_0x3eca28);_0x1470f5(_0x3eca28);})[_0x7e34('0x11')](function(_0x52136c){logger['error']('['+[_0x37c718['toUpperCase']()]+']',_0x52136c[_0x7e34('0x12')]);_0x33f3e7(_0x52136c[_0x7e34('0x12')]);});}else{logger[_0x7e34('0x13')]('['+[_0x37c718[_0x7e34('0xf')]()]+_0x7e34('0x1c'));_0x3eca28[_0x7e34('0x1a')]=_0x3eca28['adminId'];_0x3eca28['userEmail']=_0x3eca28['adminEmail'];_0x1470f5(_0x3eca28);}});};}function createEndUser(_0x26d3ab,_0x5bf44e,_0x49f209,_0x27df0d,_0x4b3ee0){logger[_0x7e34('0x13')]('['+[_0x26d3ab[_0x7e34('0xf')]()]+_0x7e34('0x1d'),_0x49f209);return new Promise(function(_0x3a15b7,_0x32398d){var _0x5eabbc={'method':'POST','uri':_0x27df0d+_0x7e34('0x1e')+_0x4b3ee0,'body':{'user_name':_0x49f209[_0x7e34('0x1f')],'roles':_0x7e34('0x20'),'first_name':_0x49f209[_0x7e34('0x1f')],'active':'true','date_format':_0x7e34('0x21'),'phone':_0x49f209['endUserNumber']},'auth':_0x5bf44e,'json':!![]};return rp(_0x5eabbc)[_0x7e34('0x22')](function(_0x4d036e){logger['info']('['+[_0x26d3ab[_0x7e34('0xf')]()]+_0x7e34('0x23'),_0x4d036e[_0x7e34('0xb')]);_0x49f209[_0x7e34('0x24')]=_0x4d036e['result']['sys_id'];_0x3a15b7(_0x49f209);})[_0x7e34('0x11')](function(_0x231e52){logger[_0x7e34('0x25')]('['+[_0x26d3ab['toUpperCase']()]+']',_0x231e52['message']);_0x32398d(_0x231e52['message']);});});}function getEndUser(_0xa52673,_0x1055d6,_0x136323,_0x4a34e2,_0x3bc8e2){return function(_0x5a8e7a){logger[_0x7e34('0x13')]('['+[_0xa52673['toUpperCase']()]+_0x7e34('0x26'),_0x5a8e7a);return new Promise(function(_0x428809,_0x19f7ff){var _0x57debc={'method':'GET','uri':_0x136323+_0x7e34('0x27')+_0x5a8e7a[_0x7e34('0x1f')]+'&'+_0x4a34e2+'&'+_0x3bc8e2,'auth':_0x1055d6,'json':!![]};return rp(_0x57debc)[_0x7e34('0x22')](function(_0x4033d5){if(_0x4033d5[_0x7e34('0xb')]['length']>0x0){_0x5a8e7a[_0x7e34('0x24')]=_0x4033d5['result'][0x0]['sys_id'];logger[_0x7e34('0x13')]('['+[_0xa52673['toUpperCase']()]+_0x7e34('0x28'),_0x5a8e7a);_0x428809(_0x5a8e7a);}else{return createEndUser(_0xa52673,_0x1055d6,_0x5a8e7a,_0x136323,_0x4a34e2)['then'](function(_0x403808){logger[_0x7e34('0x13')]('['+[_0xa52673[_0x7e34('0xf')]()]+_0x7e34('0x29'),_0x403808);_0x428809(_0x403808);});}})[_0x7e34('0x11')](function(_0x5f37cf){logger[_0x7e34('0x25')]('['+[_0xa52673['toUpperCase']()]+']',_0x5f37cf[_0x7e34('0x12')]);_0x19f7ff(_0x5f37cf['message']);});});};}function getCustomFields(_0x522b13,_0x2e11d7){var _0x161bba={};if(_0x522b13[_0x7e34('0xc')]>0x0){_['forEach'](_0x522b13,function(_0x4ff7d3){if(_[_0x7e34('0x2a')](['string',_0x7e34('0x2b')],_0x4ff7d3[_0x7e34('0x2c')])&&_0x4ff7d3['nameField']&&!_0x4ff7d3['customField']){_0x161bba[_0x4ff7d3['nameField']['toLowerCase']()]=_0x4ff7d3[_0x7e34('0x2d')][_0x7e34('0x2e')]();}else if(_[_0x7e34('0x2a')]([_0x7e34('0x2f'),_0x7e34('0x2b')],_0x4ff7d3[_0x7e34('0x2c')])&&_0x4ff7d3['idField']&&_0x4ff7d3['customField']){_0x161bba[_0x4ff7d3['idField']['toLowerCase']()]=_0x4ff7d3[_0x7e34('0x2d')][_0x7e34('0x2e')]();}else if(_0x4ff7d3['type']===_0x7e34('0x30')&&_0x4ff7d3[_0x7e34('0x31')]&&_0x4ff7d3[_0x7e34('0x32')]&&_0x4ff7d3['customField']){_0x161bba[_0x4ff7d3[_0x7e34('0x32')][_0x7e34('0x33')]()]=_0x2e11d7[_0x4ff7d3[_0x7e34('0x31')]][_0x7e34('0x2e')]();}else if(_0x4ff7d3[_0x7e34('0x2c')]===_0x7e34('0x34')&&_0x4ff7d3[_0x7e34('0x35')]&&_0x4ff7d3['Variable'][_0x7e34('0x36')]&&_0x4ff7d3[_0x7e34('0x32')]&&_0x4ff7d3[_0x7e34('0x37')]){_0x161bba[_0x4ff7d3['idField'][_0x7e34('0x33')]()]=_0x2e11d7[_0x4ff7d3[_0x7e34('0x35')]['name']['toLowerCase']()][_0x7e34('0x2e')]();}});}return _0x161bba;}function getTicket(_0x47905d,_0xc5ce2c,_0x3985f3,_0x2d7e0c,_0x4abf52,_0x535f11){return function(_0x56b06a){logger['info']('['+[_0x47905d['toUpperCase']()]+']\x20getTicket\x20input\x20crm',_0x56b06a);return new Promise(function(_0x2b30e5,_0x2ed445){var _0x5d9ea2=_0x47905d[_0x7e34('0x33')]()==='outbound'?_0x56b06a['userId']:_0x56b06a['endUserId'];var _0x4facc8={'method':'POST','uri':_0x3985f3+_0x7e34('0x38')+'?'+_0x535f11,'body':Object['assign']({},{'active':_0x7e34('0x19'),'caller_id':_0x5d9ea2,'assigned_to':_0x56b06a[_0x7e34('0x1a')],'short_description':intUtil['getString'](_0x2d7e0c[_0x7e34('0x39')],_0x4abf52,'\x20'),'description':intUtil[_0x7e34('0x3a')](_0x2d7e0c[_0x7e34('0x3b')],_0x4abf52,'\x0a')},getCustomFields(_0x2d7e0c['Fields'],_0x4abf52)),'auth':_0xc5ce2c,'json':!![]};return rp(_0x4facc8)[_0x7e34('0x22')](function(_0x58b3ac){logger[_0x7e34('0x13')]('['+[_0x47905d[_0x7e34('0xf')]()]+']\x20POST\x20incident\x20entity\x20schema',_0x58b3ac[_0x7e34('0xb')]);_0x56b06a[_0x7e34('0x3c')]=_0x58b3ac['result'][_0x7e34('0xe')];_0x56b06a[_0x7e34('0x3d')]=_0x58b3ac['result'][_0x7e34('0x3e')];logger[_0x7e34('0x13')]('['+[_0x47905d['toUpperCase']()]+_0x7e34('0x3f'),_0x56b06a);_0x2b30e5(_0x56b06a);})[_0x7e34('0x11')](function(_0xc60c35){logger[_0x7e34('0x25')]('['+[_0x47905d[_0x7e34('0xf')]()]+']',_0xc60c35['message']);_0x2ed445(_0xc60c35[_0x7e34('0x12')]);});});};}function createRemoteTag(_0x52426b,_0x1362af,_0xcae7fc,_0xe6f218){return new Promise(function(_0x38a06f,_0x51e066){var _0x46abb4={'method':_0x7e34('0x40'),'uri':_0xcae7fc+_0x7e34('0x41')+'?'+_0xe6f218,'body':{'short_description':_0x52426b,'global':!![],'active':!![],'name':_0x52426b},'auth':_0x1362af,'json':!![]};return rp(_0x46abb4)[_0x7e34('0x22')](function(_0x5257ae){var _0x124199=_0x5257ae[_0x7e34('0xb')][_0x7e34('0xe')];_0x38a06f(_0x124199);});});}function getRemoteTag(_0x100220,_0x42b96,_0x35d7c5,_0x8339d7,_0x104440){return new Promise(function(_0x4f4960,_0x48b103){var _0x1724a2={'method':_0x7e34('0x9'),'uri':_0x35d7c5+_0x7e34('0x41')+_0x7e34('0x42')+_0x100220+'&'+_0x8339d7,'auth':_0x42b96,'json':!![]};return rp(_0x1724a2)[_0x7e34('0x22')](function(_0x58fb2c){if(_0x58fb2c[_0x7e34('0xb')][_0x7e34('0xc')]>0x0){var _0x1f4daa=_0x58fb2c[_0x7e34('0xb')][0x0][_0x7e34('0xe')];_0x4f4960(_0x1f4daa);}else{return createRemoteTag(_0x100220,_0x42b96,_0x35d7c5,_0x8339d7)['then'](function(_0x2408c4){_0x4f4960(_0x2408c4);});}});});}function assignTagToIncident(_0x504165,_0x1d4e58,_0x4e8443,_0x32553a,_0x5bc5f6){return new Promise(function(_0x4fca33,_0x3f0b0d){var _0x42f037={'method':'POST','uri':_0x4e8443+_0x7e34('0x43')+'?'+_0x5bc5f6,'body':{'label':_0x504165,'table':_0x7e34('0x38'),'id_type':_0x7e34('0x44'),'table_key':_0x32553a[_0x7e34('0x3c')],'title':_0x7e34('0x45')+_0x32553a[_0x7e34('0x3d')],'id_display':_0x32553a[_0x7e34('0x3d')]},'auth':_0x1d4e58,'json':!![]};return rp(_0x42f037)[_0x7e34('0x22')](function(_0x13a2d3){_0x4fca33();})[_0x7e34('0x11')](function(){_0x4fca33();});});}function manageTags(_0x240830,_0x503aa6,_0x4a91be,_0x3ebc36,_0x358add,_0xcd0cf6,_0x8178d5){return new Promise(function(_0x5947fc,_0x579d36){var _0xc8d7b1=[];_0x503aa6[_0x7e34('0x46')](function(_0x193ed1){_0xc8d7b1[_0x7e34('0x47')](getRemoteTag(_0x193ed1,_0x4a91be,_0x3ebc36,_0xcd0cf6,_0x8178d5));});return Promise[_0x7e34('0x48')](_0xc8d7b1)[_0x7e34('0x22')](function(_0x58a96a){if(_0x58a96a[_0x7e34('0xc')]){logger[_0x7e34('0x13')]('['+[_0x240830[_0x7e34('0xf')]()]+_0x7e34('0x49'),_0x58a96a);var _0x4d815f=[];_0x58a96a[_0x7e34('0x46')](function(_0x5971f5){_0x4d815f[_0x7e34('0x47')](assignTagToIncident(_0x5971f5,_0x4a91be,_0x3ebc36,_0x358add,_0xcd0cf6));});return Promise['all'](_0x4d815f)[_0x7e34('0x22')](function(){_0x5947fc();})[_0x7e34('0x11')](function(){_0x5947fc();});}else{_0x5947fc();}});});}function getTags(_0xeb3e19,_0x38ec14,_0x1902a3,_0x4bd38d,_0xf5a194,_0xa97a64){return function(_0x49ef8d){return new Promise(function(_0x5efa82,_0x561241){var _0x291967=[];var _0x59a438=_0x4bd38d['Tags'];if(_0x59a438&&_0x59a438[_0x7e34('0xc')]>0x0){_0x291967=_[_0x7e34('0x4a')](_0x59a438,_0x7e34('0x36'));}if(_0x291967[_0x7e34('0xc')]>0x0){return manageTags(_0xeb3e19,_0x291967,_0x38ec14,_0x1902a3,_0x49ef8d,_0xf5a194,_0xa97a64)[_0x7e34('0x22')](function(){_0x5efa82(_0x49ef8d);});}else{_0x5efa82(_0x49ef8d);}});};}function emit(_0x1691f8,_0x4bebfc,_0xa698b8){var _0x1d1012=_0x7e34('0x4b')+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+_0x7e34('0x4c')+_0x7e34('0x4d');var _0x3fb4fb={'uri':_0x1691f8+_0x7e34('0x4e')+_0xa698b8+_0x1d1012};io['to'](util[_0x7e34('0x4f')]('user:%s',_0x4bebfc))[_0x7e34('0x50')](_0x7e34('0x51'),_0x3fb4fb);}exports['cs']=function(_0x46d25e,_0x61873c,_0x28c2a7,_0x13d592,_0x3a3702,_0x5b4ff1,_0x141e47,_0xfbbdb8){var _0x249045={};var _0x8fb1cb={'user':_0x5b4ff1[_0x7e34('0x52')],'pass':_0x5b4ff1[_0x7e34('0x53')]};var _0x4a9f1d='sysparm_limit=1';var _0x1a18af='sysparm_display_value=true';_0x5b4ff1[_0x7e34('0x54')]=intUtil['stripTrailingSlash'](_0x5b4ff1[_0x7e34('0x54')]);_0x5b4ff1['serverUrl']=intUtil[_0x7e34('0x55')](_0x5b4ff1[_0x7e34('0x56')]);var _0x202d51=util[_0x7e34('0x4f')](_0x7e34('0x57'),_0x5b4ff1[_0x7e34('0x54')]);_0x249045[_0x7e34('0x58')]=!_[_0x7e34('0x59')](_0x13d592)?_0x13d592[_0x7e34('0x5a')]:null;_0x249045[_0x7e34('0x1b')]=_0x5b4ff1[_0x7e34('0x5a')];_0x249045[_0x7e34('0x1f')]=_0xfbbdb8[_0x7e34('0x33')]()===_0x7e34('0x5b')?_0x61873c[_0x7e34('0x5c')]:_0x61873c[_0x7e34('0x5d')];_0x249045[_0x7e34('0x5e')]=_0xfbbdb8===_0x7e34('0x5f')||_0xfbbdb8==='unmanaged'?_0x7e34('0x5f'):_0x7e34('0x5b');var _0x408afe=util['format'](_0x7e34('0x60'),_0x5b4ff1['serverUrl'],_0x61873c[_0x7e34('0x61')],md5(_0x61873c[_0x7e34('0x61')]));if(_0x3a3702&&_0x3a3702[_0x7e34('0x62')]){logger['info'](_0x7e34('0x63'),'Recording\x20is\x20enabled!');_0x61873c[_0x7e34('0x64')]=_0x408afe;}else if(_0x141e47&&_0x141e47[_0x7e34('0x65')]&&_0x141e47[_0x7e34('0x65')]!==_0x7e34('0x66')){logger['info']('[OUTBOUND]',_0x7e34('0x67'));_0x61873c[_0x7e34('0x64')]=_0x408afe;}else{_0x61873c[_0x7e34('0x64')]='';}return getAdminUser(_0xfbbdb8,_0x8fb1cb,_0x249045,_0x202d51,_0x1a18af,_0x4a9f1d)[_0x7e34('0x22')](getUser(_0xfbbdb8,_0x8fb1cb,_0x202d51,_0x1a18af,_0x4a9f1d))[_0x7e34('0x22')](getEndUser(_0xfbbdb8,_0x8fb1cb,_0x202d51,_0x1a18af,_0x4a9f1d))['then'](getTicket(_0xfbbdb8,_0x8fb1cb,_0x202d51,_0x28c2a7,_0x61873c,_0x1a18af))[_0x7e34('0x22')](function(_0x7f509a){logger['info'](util[_0x7e34('0x4f')]('The\x20ticket\x20ID\x20is:\x20%s',_0x7f509a[_0x7e34('0x3c')]));logger[_0x7e34('0x13')](util[_0x7e34('0x4f')](_0x7e34('0x68'),_0xfbbdb8));if(_0xfbbdb8!==_0x7e34('0x69')){logger['info']('['+[_0xfbbdb8['toUpperCase']()]+']',_0x7e34('0x6a'));emit(_0x5b4ff1['remoteUri'],_0x13d592[_0x7e34('0x36')],_0x7f509a[_0x7e34('0x3c')]);}})[_0x7e34('0x11')](function(_0x2882eb){logger[_0x7e34('0x25')]('['+[_0xfbbdb8['toUpperCase']()]+']\x20Error\x20running\x20ServiceNow\x20integration',util[_0x7e34('0x6b')](_0x2882eb,{'showHidden':!![],'depth':null}));});};
git://repos.xcallymotion.com / motion2.git / blob