18 var _0x2939=['parent_id','Contacts','parent_name','name','direction','forEach','variableName','push','idField','set_entry','JSON','stringify','Basic\x20%s','toString','base64','isNil','info','Getting\x20agent\x20with\x20name','get_entry_list','Employees','user_name','length','find','entry_list','name_value_list','value','resolve','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','user_id','Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','format','contacts.phone_home\x20=\x20\x22%s\x22','phone_home','Enduser\x20found!','<unknown>','Enduser\x20created.','[HTTP]','map','type','nameField','customField','toLowerCase','content','string','variable','custom_fields','customVariable','Variable','login','username','password','PLAIN','xCALLY\x20Motion\x20integration','sessionID','set_relationship','Calls','queue','remoteUri','stripTrailingSlash','serverUrl','uri','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','then','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','The\x20Ticket\x20ID\x20is:','users','contacts','version','charAt','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','[QUEUE]','user:%s','catch','%s/service/v4_1/rest.php','recordingFormat','[OUTBOUND]','recordingURL','uniqueid','destcalleridname','destcalleridnum','Outbound','Ticket\x20created!','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','error','lastevent','toUpperCase','lodash','bluebird','md5','util','ioredis','./util','../../../../config/logger','sugarcrm','socket.io-emitter','redis','POST','emit','Subjects','assigned_user_id','description','getString','Descriptions','date_start','duration_minutes'];(function(_0x2dafbe,_0x5d04de){var _0x58a45a=function(_0x50ac96){while(--_0x50ac96){_0x2dafbe['push'](_0x2dafbe['shift']());}};_0x58a45a(++_0x5d04de);}(_0x2939,0x1b1));var _0x9293=function(_0x446098,_0x33eb6c){_0x446098=_0x446098-0x0;var _0x3c7a2c=_0x2939[_0x446098];return _0x3c7a2c;};'use strict';var _=require(_0x9293('0x0'));var rp=require('request-promise');var BPromise=require(_0x9293('0x1'));var md5=require(_0x9293('0x2'));var util=require(_0x9293('0x3'));var Redis=require(_0x9293('0x4'));var intUtil=require(_0x9293('0x5'));var config=require('../../../../config/environment');var logger=require(_0x9293('0x6'))(_0x9293('0x7'));config['redis']=_['defaults'](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x9293('0x8'))(new Redis(config[_0x9293('0x9')]));var def={'method':_0x9293('0xa'),'json':!![]};function emit(_0x479b4c,_0xa4beee,_0x6b823f){io['to'](_0x479b4c)[_0x9293('0xb')](_0xa4beee,_0x6b823f);}function getTicket(_0x210d78,_0x534bf2,_0xd550c3,_0x436954,_0x2a9ce1,_0x5b58bf,_0x5c0d80,_0x5e603e){logger['info']('Creating\x20new\x20ticket...');var _0x374020=new Date();var _0x5aef6f=[{'name':'name','value':intUtil['getString'](_0x436954[_0x9293('0xc')],_0x2a9ce1,'\x20')},{'name':_0x9293('0xd'),'value':_0x534bf2['id']},{'name':'created_by','value':_0x534bf2['id']},{'name':_0x9293('0xe'),'value':intUtil[_0x9293('0xf')](_0x436954[_0x9293('0x10')],_0x2a9ce1,'\x0a')},{'name':_0x9293('0x11'),'value':_0x374020['toISOString']()['slice'](0x0,0x13)['replace']('T','\x20')},{'name':'duration_hours','value':'0'},{'name':_0x9293('0x12'),'value':'15'},{'name':_0x9293('0x13'),'value':_0xd550c3['id']},{'name':'parent_type','value':_0x9293('0x14')},{'name':_0x9293('0x15'),'value':_0xd550c3[_0x9293('0x16')]},{'name':_0x9293('0x17'),'value':_0x5e603e}];if(_0x5b58bf['length']){_[_0x9293('0x18')](_0x5b58bf,function(_0x48b942){if(_0x2a9ce1[_0x48b942[_0x9293('0x19')]]){_0x5aef6f[_0x9293('0x1a')]({'name':_0x48b942[_0x9293('0x1b')],'value':_0x2a9ce1[_0x48b942[_0x9293('0x19')]]});}});}return request({'form':{'method':_0x9293('0x1c'),'input_type':'JSON','response_type':_0x9293('0x1d'),'rest_data':JSON[_0x9293('0x1e')]({'session':_0x5c0d80['id'],'module_name':'Calls','name_value_list':_0x5aef6f})}});}function getAuth(_0x401a68){return util['format'](_0x9293('0x1f'),new Buffer(_0x401a68['apiKey']+':X')[_0x9293('0x20')](_0x9293('0x21')));}function getServerInfo(_0xe47b1b){return request({'form':{'method':'get_server_info','input_type':_0x9293('0x1d'),'response_type':_0x9293('0x1d'),'rest_data':JSON[_0x9293('0x1e')]({'session':_0xe47b1b['id']})}});}function getUser(_0x2ff39a,_0x1a0b4a,_0xcd1125){if(!_[_0x9293('0x22')](_0x1a0b4a)){logger[_0x9293('0x23')](_0x9293('0x24'),_0x1a0b4a);return request({'form':{'method':_0x9293('0x25'),'input_type':'JSON','response_type':'JSON','rest_data':JSON[_0x9293('0x1e')]({'session':_0xcd1125['id'],'module_name':_0x9293('0x26'),'query':util['format']('INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200',_0x1a0b4a),'order_by':'','offset':'0','select_fields':['id',_0x9293('0x16'),_0x9293('0x27')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})['then'](function(_0x3a3420){if(_0x3a3420['entry_list'][_0x9293('0x28')]){var _0x13f92a=_[_0x9293('0x29')](_0x3a3420[_0x9293('0x2a')],function(_0x236403){return _0x236403[_0x9293('0x2b')]['user_name'][_0x9293('0x2c')]===_0x1a0b4a;});if(_0x13f92a){logger[_0x9293('0x23')]('Agent\x20found!');return BPromise[_0x9293('0x2d')]({'id':_0x13f92a[_0x9293('0x2b')]['id'][_0x9293('0x2c')],'name':_0x13f92a[_0x9293('0x2b')][_0x9293('0x16')][_0x9293('0x2c')]});}}logger[_0x9293('0x23')](_0x9293('0x2e'));return BPromise[_0x9293('0x2d')]({'id':_0xcd1125[_0x9293('0x2b')][_0x9293('0x2f')]['value'],'name':_0xcd1125[_0x9293('0x2b')][_0x9293('0x27')][_0x9293('0x2c')]});});}else{logger[_0x9293('0x23')](_0x9293('0x30'));return BPromise[_0x9293('0x2d')]({'id':_0xcd1125[_0x9293('0x2b')][_0x9293('0x2f')][_0x9293('0x2c')],'name':_0xcd1125[_0x9293('0x2b')]['user_name'][_0x9293('0x2c')]});}}function getEndUser(_0x19eccb,_0xf561ce,_0x57c700,_0x26c57c){logger['info'](_0x9293('0x31'),_0x57c700);return request({'form':{'method':_0x9293('0x25'),'input_type':_0x9293('0x1d'),'response_type':_0x9293('0x1d'),'rest_data':JSON[_0x9293('0x1e')]({'session':_0x26c57c['id'],'module_name':'Contacts','query':util[_0x9293('0x32')](_0x9293('0x33'),_0x57c700),'order_by':'','offset':'0','select_fields':['id','name',_0x9293('0x34')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})['then'](function(_0x37d3e7){if(_0x37d3e7[_0x9293('0x2a')][_0x9293('0x28')]){var _0x57d22b=_[_0x9293('0x29')](_0x37d3e7['entry_list'],function(_0x4472c3){return _0x4472c3[_0x9293('0x2b')]['phone_home'][_0x9293('0x2c')]===_0x57c700;});if(_0x57d22b){logger[_0x9293('0x23')](_0x9293('0x35'));return BPromise[_0x9293('0x2d')]({'id':_0x57d22b[_0x9293('0x2b')]['id'][_0x9293('0x2c')],'name':_0x57d22b[_0x9293('0x2b')]['name'][_0x9293('0x2c')],'phone':_0x57d22b['name_value_list'][_0x9293('0x34')]['value']});}}else{logger['info']('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'form':{'method':_0x9293('0x1c'),'input_type':_0x9293('0x1d'),'response_type':_0x9293('0x1d'),'rest_data':JSON[_0x9293('0x1e')]({'session':_0x26c57c['id'],'module_name':_0x9293('0x14'),'name_value_list':[{'name':'first_name','value':_0xf561ce!==_0x9293('0x36')?_0xf561ce:util['format']('Caller\x20-\x20%s',_0x57c700)},{'name':'phone_home','value':_0x57c700}]})}})['then'](function(_0x5049e8){logger[_0x9293('0x23')](_0x9293('0x37'));return BPromise[_0x9293('0x2d')]({'id':_0x5049e8['id'],'name':_0x5049e8['entry_list']['first_name'][_0x9293('0x2c')],'phone':_0x5049e8['entry_list'][_0x9293('0x34')][_0x9293('0x2c')]});});}});}function request(_0x374023){logger['debug'](_0x9293('0x38'),JSON[_0x9293('0x1e')](_0x374023));return rp(_['merge'](def,_0x374023));}function getTags(_0x50e133,_0xd2f6){var _0x12f408=[];if(_0x50e133&&_0x50e133[_0x9293('0x28')]>0x0){_0x12f408=_[_0x9293('0x39')](_0x50e133,_0xd2f6);}return _0x12f408;}function getCustomFields(_0x323aaf,_0x4948f8){var _0x38784c=[];var _0x52fbf9={'custom_fields':[]};if(_0x323aaf['length']>0x0){_[_0x9293('0x18')](_0x323aaf,function(_0xf27376){if(_0xf27376[_0x9293('0x3a')]==='string'&&_0xf27376[_0x9293('0x3b')]&&!_0xf27376[_0x9293('0x3c')]){_0x52fbf9[_0xf27376[_0x9293('0x3b')][_0x9293('0x3d')]()]=_0xf27376[_0x9293('0x3e')][_0x9293('0x20')]();}else if(_0xf27376[_0x9293('0x3a')]===_0x9293('0x3f')&&_0xf27376[_0x9293('0x1b')]&&_0xf27376[_0x9293('0x3c')]){_0x52fbf9['custom_fields'][_0x9293('0x1a')]({'id':_0xf27376[_0x9293('0x1b')],'value':_0xf27376[_0x9293('0x3e')][_0x9293('0x20')]()});}else if(_0xf27376[_0x9293('0x3a')]===_0x9293('0x40')&&_0xf27376[_0x9293('0x19')]&&_0xf27376[_0x9293('0x1b')]&&_0xf27376[_0x9293('0x3c')]){_0x4948f8[_0xf27376[_0x9293('0x19')]]&&_0x52fbf9[_0x9293('0x41')][_0x9293('0x1a')]({'id':_0xf27376[_0x9293('0x1b')],'value':_0x4948f8[_0xf27376[_0x9293('0x19')]][_0x9293('0x20')]()});}else if(_0xf27376[_0x9293('0x3a')]===_0x9293('0x42')&&_0xf27376[_0x9293('0x43')]&&_0xf27376[_0x9293('0x43')][_0x9293('0x16')]&&_0xf27376['idField']&&_0xf27376[_0x9293('0x3c')]){_0x4948f8[_0xf27376[_0x9293('0x43')]['name'][_0x9293('0x3d')]()]&&_0x52fbf9[_0x9293('0x41')][_0x9293('0x1a')]({'id':_0xf27376['idField'],'value':_0x4948f8[_0xf27376['Variable'][_0x9293('0x16')]['toLowerCase']()][_0x9293('0x20')]()});}});}return _0x52fbf9;}function getConnection(_0x54ec67){return request({'method':_0x9293('0xa'),'form':{'method':_0x9293('0x44'),'input_type':_0x9293('0x1d'),'response_type':_0x9293('0x1d'),'rest_data':JSON[_0x9293('0x1e')]({'user_auth':{'user_name':_0x54ec67[_0x9293('0x45')],'password':_0x54ec67[_0x9293('0x46')],'encryption':_0x9293('0x47')},'application':_0x9293('0x48')})}})['then'](function(_0x8adab9){var _0x4ca041=_0x8adab9;if(_0x4ca041['id']){def[_0x9293('0x49')]=_0x4ca041['id'];return BPromise[_0x9293('0x2d')](_0x4ca041);}else{throw new Error(util['format']('Account\x20%d\x20is\x20not\x20valid',_0x54ec67['id']));}});}function setRelationship(_0x4a7212,_0x46284c,_0x475880,_0x6d20b7){return request({'form':{'method':_0x9293('0x4a'),'input_type':_0x9293('0x1d'),'response_type':'JSON','rest_data':JSON[_0x9293('0x1e')]({'session':_0x4a7212['id'],'module_name':_0x9293('0x4b'),'module_id':_0x475880['id'],'link_field_name':_0x6d20b7,'related_ids':[_0x46284c['id']],'name_value_list':[],'delete':0x0})}});}exports[_0x9293('0x4c')]=function(_0x4b8391,_0x219e9,_0x40695b,_0x28401a,_0x517e47,_0x180bab){var _0x176d37,_0x5452ef,_0x2e9b94,_0xd9cf82;_0x180bab[_0x9293('0x4d')]=intUtil[_0x9293('0x4e')](_0x180bab['remoteUri']);_0x180bab[_0x9293('0x4f')]=intUtil['stripTrailingSlash'](_0x180bab[_0x9293('0x4f')]);def[_0x9293('0x50')]=util[_0x9293('0x32')]('%s/service/v4_1/rest.php',_0x180bab[_0x9293('0x4d')]);if(_0x517e47&&_0x517e47['monitor_format']){logger[_0x9293('0x23')]('[QUEUE]',_0x9293('0x51'));_0x219e9['recordingURL']=util['format'](_0x9293('0x52'),_0x180bab[_0x9293('0x4f')],_0x219e9['uniqueid'],md5(_0x219e9['uniqueid']));}else{_0x219e9['recordingURL']='';}return getConnection(_0x180bab)[_0x9293('0x53')](function(_0x64c2bd){_0xd9cf82=_0x64c2bd;return getUser(_0x180bab,_0x28401a[_0x9293('0x16')],_0xd9cf82);})[_0x9293('0x53')](function(_0x55ba18){_0x176d37=_0x55ba18;logger['info'](_0x9293('0x54'),_0x176d37['id']);return getEndUser(_0x180bab,_0x219e9[_0x9293('0x55')],_0x219e9[_0x9293('0x56')],_0xd9cf82);})['then'](function(_0x4f4aad){_0x5452ef=_0x4f4aad;logger[_0x9293('0x23')](_0x9293('0x57'),_0x5452ef['id']);return getTicket(_0x180bab,_0x176d37,_0x5452ef,_0x40695b,_0x219e9,_0x40695b[_0x9293('0x58')],_0xd9cf82,'Inbound');})['then'](function(_0x57733a){_0x2e9b94=_0x57733a;logger[_0x9293('0x23')]('Ticket\x20created!');logger[_0x9293('0x23')](_0x9293('0x59'),_0x2e9b94['id']);return setRelationship(_0xd9cf82,_0x176d37,_0x2e9b94,_0x9293('0x5a'));})['then'](function(){return setRelationship(_0xd9cf82,_0x5452ef,_0x2e9b94,_0x9293('0x5b'));})[_0x9293('0x53')](function(){return getServerInfo(_0xd9cf82);})['then'](function(_0x5c3d8e){var _0x5ea00f=parseInt(_0x5c3d8e[_0x9293('0x5c')][_0x9293('0x5d')](0x0));var _0x1b4942=util[_0x9293('0x32')](_0x9293('0x5e'),_0x180bab[_0x9293('0x4d')],_0x2e9b94['id']);if(_0x5ea00f>0x6){_0x1b4942=util[_0x9293('0x32')](_0x9293('0x5f'),_0x180bab[_0x9293('0x4d')],_0x2e9b94['id']);}logger[_0x9293('0x23')](_0x9293('0x60'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x9293('0x61'),_0x28401a[_0x9293('0x16')]),'trigger:browser:url',{'uri':_0x1b4942});})[_0x9293('0x62')](function(_0x3e460d){logger['error'](_0x9293('0x60'),JSON[_0x9293('0x1e')](_0x3e460d));});};exports['outbound']=function(_0x2bcd23,_0x56088a,_0x573333,_0x5f1202,_0xfeac72,_0x30b521,_0x1e07fc){var _0x598b84,_0x122637,_0x5a217f,_0x4b105b;_0x30b521[_0x9293('0x4d')]=intUtil[_0x9293('0x4e')](_0x30b521['remoteUri']);_0x30b521[_0x9293('0x4f')]=intUtil['stripTrailingSlash'](_0x30b521[_0x9293('0x4f')]);def[_0x9293('0x50')]=util[_0x9293('0x32')](_0x9293('0x63'),_0x30b521[_0x9293('0x4d')]);if(_0x1e07fc&&_0x1e07fc[_0x9293('0x64')]&&_0x1e07fc['recordingFormat']!=='none'){logger[_0x9293('0x23')](_0x9293('0x65'),_0x9293('0x51'));_0x56088a[_0x9293('0x66')]=util['format'](_0x9293('0x52'),_0x30b521['serverUrl'],_0x56088a[_0x9293('0x67')],md5(_0x56088a[_0x9293('0x67')]));}return getConnection(_0x30b521)[_0x9293('0x53')](function(_0x2d740d){_0x4b105b=_0x2d740d;return getUser(_0x30b521,_0x5f1202[_0x9293('0x16')],_0x4b105b);})[_0x9293('0x53')](function(_0x1eba6f){_0x598b84=_0x1eba6f;logger[_0x9293('0x23')]('The\x20User\x20ID\x20is:',_0x598b84['id']);return getEndUser(_0x30b521,_0x56088a[_0x9293('0x68')],_0x56088a[_0x9293('0x69')],_0x4b105b);})[_0x9293('0x53')](function(_0x90b67){_0x122637=_0x90b67;logger['info'](_0x9293('0x57'),_0x122637['id']);return getTicket(_0x30b521,_0x598b84,_0x122637,_0x573333,_0x56088a,_0x573333[_0x9293('0x58')],_0x4b105b,_0x9293('0x6a'));})[_0x9293('0x53')](function(_0x19a47c){_0x5a217f=_0x19a47c;logger[_0x9293('0x23')](_0x9293('0x6b'));logger['info'](_0x9293('0x59'),_0x5a217f['id']);return setRelationship(_0x4b105b,_0x598b84,_0x5a217f,_0x9293('0x5a'));})[_0x9293('0x53')](function(){return setRelationship(_0x4b105b,_0x122637,_0x5a217f,'contacts');})[_0x9293('0x53')](function(){return getServerInfo(_0x4b105b);})[_0x9293('0x53')](function(_0x291a04){var _0x4ae5a3=parseInt(_0x291a04[_0x9293('0x5c')]['charAt'](0x0));var _0x170ff8=util[_0x9293('0x32')]('%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s',_0x30b521[_0x9293('0x4d')],_0x5a217f['id']);if(_0x4ae5a3>0x6){_0x170ff8=util[_0x9293('0x32')](_0x9293('0x5f'),_0x30b521[_0x9293('0x4d')],_0x5a217f['id']);}logger[_0x9293('0x23')](_0x9293('0x65'),_0x9293('0x6c'));emit(util[_0x9293('0x32')]('user:%s',_0x5f1202[_0x9293('0x16')]),_0x9293('0x6d'),{'uri':_0x170ff8});})[_0x9293('0x62')](function(_0x1a00e4){logger[_0x9293('0x6e')](_0x9293('0x65'),JSON[_0x9293('0x1e')](_0x1a00e4));});};exports['unmanaged']=function(_0x12a28b,_0x16b278,_0x41dd66,_0x2bf1c2,_0x1bfdb2,_0x46f202){var _0x365def,_0x1f743c,_0x1de41d,_0x489811;_0x46f202['remoteUri']=intUtil['stripTrailingSlash'](_0x46f202['remoteUri']);_0x46f202[_0x9293('0x4f')]=intUtil[_0x9293('0x4e')](_0x46f202[_0x9293('0x4f')]);def[_0x9293('0x50')]=util['format'](_0x9293('0x63'),_0x46f202[_0x9293('0x4d')]);if(_0x1bfdb2&&_0x1bfdb2['monitor_format']){logger[_0x9293('0x23')]('['+_0x16b278[_0x9293('0x6f')]['toUpperCase']()+']',_0x9293('0x51'));_0x16b278[_0x9293('0x66')]=util[_0x9293('0x32')](_0x9293('0x52'),_0x46f202[_0x9293('0x4f')],_0x16b278[_0x9293('0x67')],md5(_0x16b278[_0x9293('0x67')]));}else{_0x16b278[_0x9293('0x66')]='';}return getConnection(_0x46f202)[_0x9293('0x53')](function(_0x522350){_0x489811=_0x522350;if(!_[_0x9293('0x22')](_0x2bf1c2)){return getUser(_0x46f202,_0x2bf1c2[_0x9293('0x16')],_0x489811);}else{return getUser(_0x46f202,null,_0x489811);}})[_0x9293('0x53')](function(_0x3faf4d){_0x365def=_0x3faf4d;logger['info']('The\x20User\x20ID\x20is:',_0x365def['id']);return getEndUser(_0x46f202,_0x16b278['calleridname'],_0x16b278[_0x9293('0x56')],_0x489811);})[_0x9293('0x53')](function(_0x970864){_0x1f743c=_0x970864;logger[_0x9293('0x23')]('The\x20Enduser\x20ID\x20is:',_0x1f743c['id']);return getTicket(_0x46f202,_0x365def,_0x1f743c,_0x41dd66,_0x16b278,_0x41dd66[_0x9293('0x58')],_0x489811,'Inbound');})[_0x9293('0x53')](function(_0x5b6f26){_0x1de41d=_0x5b6f26;logger[_0x9293('0x23')]('Ticket\x20created!');logger[_0x9293('0x23')]('The\x20Ticket\x20ID\x20is:',_0x1de41d['id']);return setRelationship(_0x489811,_0x365def,_0x1de41d,_0x9293('0x5a'));})[_0x9293('0x53')](function(){return setRelationship(_0x489811,_0x1f743c,_0x1de41d,'contacts');})[_0x9293('0x53')](function(){return getServerInfo(_0x489811);})[_0x9293('0x62')](function(_0x42d9cb){logger[_0x9293('0x6e')]('['+_0x16b278[_0x9293('0x6f')][_0x9293('0x70')]()+']',JSON['stringify'](_0x42d9cb));});};
git://repos.xcallymotion.com / motion2.git / blob