51d6a1470ac8fb809f30012deb4347127a95465b
[motion2.git] / server / services / ami / trigger / integration / sugarcrm.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x24db=['catch','uri','recordingFormat','none','destcalleridname','Outbound','[OUTBOUND]','error','unmanaged','lastevent','toUpperCase','calleridname','The\x20Ticket\x20ID\x20is:','lodash','request-promise','bluebird','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','sugarcrm','redis','defaults','localhost','POST','emit','info','Creating\x20new\x20ticket...','name','getString','Subjects','description','Descriptions','toISOString','slice','replace','duration_hours','duration_minutes','parent_id','parent_type','Contacts','parent_name','direction','length','variableName','push','idField','set_entry','JSON','stringify','Calls','format','Basic\x20%s','toString','base64','get_server_info','isNil','Getting\x20agent\x20with\x20name','get_entry_list','Employees','INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200','user_name','then','value','Agent\x20found!','name_value_list','resolve','user_id','Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','contacts.phone_home\x20=\x20\x22%s\x22','phone_home','entry_list','find','Enduser\x20found!','first_name','<unknown>','Caller\x20-\x20%s','debug','[HTTP]','merge','map','forEach','nameField','toLowerCase','content','type','string','customField','custom_fields','variable','Variable','login','username','PLAIN','xCALLY\x20Motion\x20integration','sessionID','set_relationship','queue','serverUrl','stripTrailingSlash','%s/service/v4_1/rest.php','remoteUri','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Inbound','Ticket\x20created!','users','contacts','version','charAt','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s'];(function(_0x543c51,_0xff0084){var _0x360555=function(_0x2a0801){while(--_0x2a0801){_0x543c51['push'](_0x543c51['shift']());}};_0x360555(++_0xff0084);}(_0x24db,0x105));var _0xb24d=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x24db[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0xb24d('0x0'));var rp=require(_0xb24d('0x1'));var BPromise=require(_0xb24d('0x2'));var md5=require(_0xb24d('0x3'));var util=require(_0xb24d('0x4'));var Redis=require(_0xb24d('0x5'));var intUtil=require(_0xb24d('0x6'));var config=require(_0xb24d('0x7'));var logger=require(_0xb24d('0x8'))(_0xb24d('0x9'));config[_0xb24d('0xa')]=_[_0xb24d('0xb')](config[_0xb24d('0xa')],{'host':_0xb24d('0xc'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xb24d('0xa')]));var def={'method':_0xb24d('0xd'),'json':!![]};function emit(_0x33d2bd,_0x2456e3,_0x5514da){io['to'](_0x33d2bd)[_0xb24d('0xe')](_0x2456e3,_0x5514da);}function getTicket(_0x285904,_0xa3d193,_0x10e59c,_0xc0cea,_0xbb909b,_0x48d348,_0x55900e,_0x42f9d8){logger[_0xb24d('0xf')](_0xb24d('0x10'));var _0x198bbb=new Date();var _0x5ec6bd=[{'name':_0xb24d('0x11'),'value':intUtil[_0xb24d('0x12')](_0xc0cea[_0xb24d('0x13')],_0xbb909b,'\x20')},{'name':'assigned_user_id','value':_0xa3d193['id']},{'name':'created_by','value':_0xa3d193['id']},{'name':_0xb24d('0x14'),'value':intUtil[_0xb24d('0x12')](_0xc0cea[_0xb24d('0x15')],_0xbb909b,'\x0a')},{'name':'date_start','value':_0x198bbb[_0xb24d('0x16')]()[_0xb24d('0x17')](0x0,0x13)[_0xb24d('0x18')]('T','\x20')},{'name':_0xb24d('0x19'),'value':'0'},{'name':_0xb24d('0x1a'),'value':'15'},{'name':_0xb24d('0x1b'),'value':_0x10e59c['id']},{'name':_0xb24d('0x1c'),'value':_0xb24d('0x1d')},{'name':_0xb24d('0x1e'),'value':_0x10e59c['name']},{'name':_0xb24d('0x1f'),'value':_0x42f9d8}];if(_0x48d348[_0xb24d('0x20')]){_['forEach'](_0x48d348,function(_0x99dbdc){if(_0xbb909b[_0x99dbdc[_0xb24d('0x21')]]){_0x5ec6bd[_0xb24d('0x22')]({'name':_0x99dbdc[_0xb24d('0x23')],'value':_0xbb909b[_0x99dbdc['variableName']]});}});}return request({'form':{'method':_0xb24d('0x24'),'input_type':_0xb24d('0x25'),'response_type':_0xb24d('0x25'),'rest_data':JSON[_0xb24d('0x26')]({'session':_0x55900e['id'],'module_name':_0xb24d('0x27'),'name_value_list':_0x5ec6bd})}});}function getAuth(_0x2bb01b){return util[_0xb24d('0x28')](_0xb24d('0x29'),new Buffer(_0x2bb01b['apiKey']+':X')[_0xb24d('0x2a')](_0xb24d('0x2b')));}function getServerInfo(_0x46b72b){return request({'form':{'method':_0xb24d('0x2c'),'input_type':_0xb24d('0x25'),'response_type':_0xb24d('0x25'),'rest_data':JSON['stringify']({'session':_0x46b72b['id']})}});}function getUser(_0x2d3fdb,_0x5373f3,_0x5cc0be){if(!_[_0xb24d('0x2d')](_0x5373f3)){logger[_0xb24d('0xf')](_0xb24d('0x2e'),_0x5373f3);return request({'form':{'method':_0xb24d('0x2f'),'input_type':'JSON','response_type':'JSON','rest_data':JSON[_0xb24d('0x26')]({'session':_0x5cc0be['id'],'module_name':_0xb24d('0x30'),'query':util[_0xb24d('0x28')](_0xb24d('0x31'),_0x5373f3),'order_by':'','offset':'0','select_fields':['id','name',_0xb24d('0x32')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0xb24d('0x33')](function(_0xba3bd0){if(_0xba3bd0['entry_list'][_0xb24d('0x20')]){var _0x4beb1d=_['find'](_0xba3bd0['entry_list'],function(_0x25f349){return _0x25f349['name_value_list'][_0xb24d('0x32')][_0xb24d('0x34')]===_0x5373f3;});if(_0x4beb1d){logger['info'](_0xb24d('0x35'));return BPromise['resolve']({'id':_0x4beb1d['name_value_list']['id'][_0xb24d('0x34')],'name':_0x4beb1d[_0xb24d('0x36')][_0xb24d('0x11')][_0xb24d('0x34')]});}}logger[_0xb24d('0xf')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0xb24d('0x37')]({'id':_0x5cc0be[_0xb24d('0x36')][_0xb24d('0x38')][_0xb24d('0x34')],'name':_0x5cc0be['name_value_list'][_0xb24d('0x32')][_0xb24d('0x34')]});});}else{logger[_0xb24d('0xf')](_0xb24d('0x39'));return BPromise[_0xb24d('0x37')]({'id':_0x5cc0be[_0xb24d('0x36')][_0xb24d('0x38')][_0xb24d('0x34')],'name':_0x5cc0be['name_value_list'][_0xb24d('0x32')]['value']});}}function getEndUser(_0x5c2ebc,_0x4873b1,_0x14abaf,_0x2494eb){logger[_0xb24d('0xf')](_0xb24d('0x3a'),_0x14abaf);return request({'form':{'method':_0xb24d('0x2f'),'input_type':_0xb24d('0x25'),'response_type':'JSON','rest_data':JSON[_0xb24d('0x26')]({'session':_0x2494eb['id'],'module_name':_0xb24d('0x1d'),'query':util[_0xb24d('0x28')](_0xb24d('0x3b'),_0x14abaf),'order_by':'','offset':'0','select_fields':['id',_0xb24d('0x11'),_0xb24d('0x3c')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0xb24d('0x33')](function(_0x1b9eec){if(_0x1b9eec[_0xb24d('0x3d')]['length']){var _0x5535fc=_[_0xb24d('0x3e')](_0x1b9eec['entry_list'],function(_0x5914a7){return _0x5914a7['name_value_list']['phone_home'][_0xb24d('0x34')]===_0x14abaf;});if(_0x5535fc){logger['info'](_0xb24d('0x3f'));return BPromise[_0xb24d('0x37')]({'id':_0x5535fc[_0xb24d('0x36')]['id'][_0xb24d('0x34')],'name':_0x5535fc[_0xb24d('0x36')][_0xb24d('0x11')][_0xb24d('0x34')],'phone':_0x5535fc['name_value_list'][_0xb24d('0x3c')][_0xb24d('0x34')]});}}else{logger['info']('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'form':{'method':_0xb24d('0x24'),'input_type':_0xb24d('0x25'),'response_type':_0xb24d('0x25'),'rest_data':JSON[_0xb24d('0x26')]({'session':_0x2494eb['id'],'module_name':_0xb24d('0x1d'),'name_value_list':[{'name':_0xb24d('0x40'),'value':_0x4873b1!==_0xb24d('0x41')?_0x4873b1:util[_0xb24d('0x28')](_0xb24d('0x42'),_0x14abaf)},{'name':_0xb24d('0x3c'),'value':_0x14abaf}]})}})[_0xb24d('0x33')](function(_0x1bc75e){logger['info']('Enduser\x20created.');return BPromise[_0xb24d('0x37')]({'id':_0x1bc75e['id'],'name':_0x1bc75e[_0xb24d('0x3d')][_0xb24d('0x40')][_0xb24d('0x34')],'phone':_0x1bc75e['entry_list'][_0xb24d('0x3c')]['value']});});}});}function request(_0xcffc9b){logger[_0xb24d('0x43')](_0xb24d('0x44'),JSON[_0xb24d('0x26')](_0xcffc9b));return rp(_[_0xb24d('0x45')](def,_0xcffc9b));}function getTags(_0x11cafc,_0x1e09a6){var _0x4dd8eb=[];if(_0x11cafc&&_0x11cafc[_0xb24d('0x20')]>0x0){_0x4dd8eb=_[_0xb24d('0x46')](_0x11cafc,_0x1e09a6);}return _0x4dd8eb;}function getCustomFields(_0x16bd65,_0x56ba40){var _0x1c9cec=[];var _0x28cf51={'custom_fields':[]};if(_0x16bd65[_0xb24d('0x20')]>0x0){_[_0xb24d('0x47')](_0x16bd65,function(_0x541384){if(_0x541384['type']==='string'&&_0x541384[_0xb24d('0x48')]&&!_0x541384['customField']){_0x28cf51[_0x541384[_0xb24d('0x48')][_0xb24d('0x49')]()]=_0x541384[_0xb24d('0x4a')]['toString']();}else if(_0x541384[_0xb24d('0x4b')]===_0xb24d('0x4c')&&_0x541384[_0xb24d('0x23')]&&_0x541384[_0xb24d('0x4d')]){_0x28cf51[_0xb24d('0x4e')][_0xb24d('0x22')]({'id':_0x541384['idField'],'value':_0x541384['content'][_0xb24d('0x2a')]()});}else if(_0x541384[_0xb24d('0x4b')]===_0xb24d('0x4f')&&_0x541384[_0xb24d('0x21')]&&_0x541384[_0xb24d('0x23')]&&_0x541384['customField']){_0x56ba40[_0x541384[_0xb24d('0x21')]]&&_0x28cf51['custom_fields'][_0xb24d('0x22')]({'id':_0x541384[_0xb24d('0x23')],'value':_0x56ba40[_0x541384['variableName']][_0xb24d('0x2a')]()});}else if(_0x541384['type']==='customVariable'&&_0x541384[_0xb24d('0x50')]&&_0x541384[_0xb24d('0x50')][_0xb24d('0x11')]&&_0x541384[_0xb24d('0x23')]&&_0x541384[_0xb24d('0x4d')]){_0x56ba40[_0x541384[_0xb24d('0x50')][_0xb24d('0x11')][_0xb24d('0x49')]()]&&_0x28cf51[_0xb24d('0x4e')][_0xb24d('0x22')]({'id':_0x541384[_0xb24d('0x23')],'value':_0x56ba40[_0x541384[_0xb24d('0x50')][_0xb24d('0x11')]['toLowerCase']()][_0xb24d('0x2a')]()});}});}return _0x28cf51;}function getConnection(_0x4bcd43){return request({'method':_0xb24d('0xd'),'form':{'method':_0xb24d('0x51'),'input_type':'JSON','response_type':'JSON','rest_data':JSON[_0xb24d('0x26')]({'user_auth':{'user_name':_0x4bcd43[_0xb24d('0x52')],'password':_0x4bcd43['password'],'encryption':_0xb24d('0x53')},'application':_0xb24d('0x54')})}})[_0xb24d('0x33')](function(_0xf9c96f){var _0x56d8f8=_0xf9c96f;if(_0x56d8f8['id']){def[_0xb24d('0x55')]=_0x56d8f8['id'];return BPromise[_0xb24d('0x37')](_0x56d8f8);}else{throw new Error(util[_0xb24d('0x28')]('Account\x20%d\x20is\x20not\x20valid',_0x4bcd43['id']));}});}function setRelationship(_0x1d9be2,_0x1846fb,_0x525712,_0x3b410f){return request({'form':{'method':_0xb24d('0x56'),'input_type':_0xb24d('0x25'),'response_type':_0xb24d('0x25'),'rest_data':JSON[_0xb24d('0x26')]({'session':_0x1d9be2['id'],'module_name':'Calls','module_id':_0x525712['id'],'link_field_name':_0x3b410f,'related_ids':[_0x1846fb['id']],'name_value_list':[],'delete':0x0})}});}exports[_0xb24d('0x57')]=function(_0x31cbb8,_0x2280f7,_0x50c09e,_0x406e5b,_0x5bf25d,_0x8b8fa){var _0x371147,_0x5d1c32,_0xc9acfa,_0x4b710f;_0x8b8fa['remoteUri']=intUtil['stripTrailingSlash'](_0x8b8fa['remoteUri']);_0x8b8fa[_0xb24d('0x58')]=intUtil[_0xb24d('0x59')](_0x8b8fa[_0xb24d('0x58')]);def['uri']=util[_0xb24d('0x28')](_0xb24d('0x5a'),_0x8b8fa[_0xb24d('0x5b')]);if(_0x5bf25d&&_0x5bf25d[_0xb24d('0x5c')]){logger[_0xb24d('0xf')](_0xb24d('0x5d'),_0xb24d('0x5e'));_0x2280f7[_0xb24d('0x5f')]=util[_0xb24d('0x28')](_0xb24d('0x60'),_0x8b8fa[_0xb24d('0x58')],_0x2280f7['uniqueid'],md5(_0x2280f7[_0xb24d('0x61')]));}else{_0x2280f7[_0xb24d('0x5f')]='';}return getConnection(_0x8b8fa)[_0xb24d('0x33')](function(_0x43e697){_0x4b710f=_0x43e697;return getUser(_0x8b8fa,_0x406e5b[_0xb24d('0x11')],_0x4b710f);})['then'](function(_0x3b3d7c){_0x371147=_0x3b3d7c;logger[_0xb24d('0xf')](_0xb24d('0x62'),_0x371147['id']);return getEndUser(_0x8b8fa,_0x2280f7['calleridname'],_0x2280f7[_0xb24d('0x63')],_0x4b710f);})[_0xb24d('0x33')](function(_0x351e02){_0x5d1c32=_0x351e02;logger[_0xb24d('0xf')](_0xb24d('0x64'),_0x5d1c32['id']);return getTicket(_0x8b8fa,_0x371147,_0x5d1c32,_0x50c09e,_0x2280f7,_0x50c09e[_0xb24d('0x65')],_0x4b710f,_0xb24d('0x66'));})['then'](function(_0x2037ec){_0xc9acfa=_0x2037ec;logger[_0xb24d('0xf')](_0xb24d('0x67'));logger[_0xb24d('0xf')]('The\x20Ticket\x20ID\x20is:',_0xc9acfa['id']);return setRelationship(_0x4b710f,_0x371147,_0xc9acfa,_0xb24d('0x68'));})['then'](function(){return setRelationship(_0x4b710f,_0x5d1c32,_0xc9acfa,_0xb24d('0x69'));})[_0xb24d('0x33')](function(){return getServerInfo(_0x4b710f);})[_0xb24d('0x33')](function(_0x2f4c52){var _0x1bc78b=parseInt(_0x2f4c52[_0xb24d('0x6a')][_0xb24d('0x6b')](0x0));var _0x1ec2ce=util[_0xb24d('0x28')](_0xb24d('0x6c'),_0x8b8fa[_0xb24d('0x5b')],_0xc9acfa['id']);if(_0x1bc78b>0x6){_0x1ec2ce=util[_0xb24d('0x28')]('%s/#bwc/index.php?module=Calls&action=EditView&record=%s',_0x8b8fa[_0xb24d('0x5b')],_0xc9acfa['id']);}logger[_0xb24d('0xf')]('[QUEUE]',_0xb24d('0x6d'));emit(util[_0xb24d('0x28')](_0xb24d('0x6e'),_0x406e5b['name']),'trigger:browser:url',{'uri':_0x1ec2ce});})[_0xb24d('0x6f')](function(_0x13a9cb){logger['error'](_0xb24d('0x5d'),JSON['stringify'](_0x13a9cb));});};exports['outbound']=function(_0x49b508,_0x4477d5,_0x7039ef,_0x52ee49,_0x4d113c,_0x19af7e,_0x4743a6){var _0x429cef,_0x145cd9,_0x1d12e6,_0x4c2c18;_0x19af7e[_0xb24d('0x5b')]=intUtil[_0xb24d('0x59')](_0x19af7e[_0xb24d('0x5b')]);_0x19af7e[_0xb24d('0x58')]=intUtil[_0xb24d('0x59')](_0x19af7e[_0xb24d('0x58')]);def[_0xb24d('0x70')]=util[_0xb24d('0x28')](_0xb24d('0x5a'),_0x19af7e[_0xb24d('0x5b')]);if(_0x4743a6&&_0x4743a6[_0xb24d('0x71')]&&_0x4743a6['recordingFormat']!==_0xb24d('0x72')){logger[_0xb24d('0xf')]('[OUTBOUND]',_0xb24d('0x5e'));_0x4477d5[_0xb24d('0x5f')]=util[_0xb24d('0x28')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x19af7e['serverUrl'],_0x4477d5[_0xb24d('0x61')],md5(_0x4477d5[_0xb24d('0x61')]));}return getConnection(_0x19af7e)[_0xb24d('0x33')](function(_0xa24c11){_0x4c2c18=_0xa24c11;return getUser(_0x19af7e,_0x52ee49[_0xb24d('0x11')],_0x4c2c18);})[_0xb24d('0x33')](function(_0xefa9f0){_0x429cef=_0xefa9f0;logger['info'](_0xb24d('0x62'),_0x429cef['id']);return getEndUser(_0x19af7e,_0x4477d5[_0xb24d('0x73')],_0x4477d5['destcalleridnum'],_0x4c2c18);})[_0xb24d('0x33')](function(_0x3e1662){_0x145cd9=_0x3e1662;logger[_0xb24d('0xf')](_0xb24d('0x64'),_0x145cd9['id']);return getTicket(_0x19af7e,_0x429cef,_0x145cd9,_0x7039ef,_0x4477d5,_0x7039ef[_0xb24d('0x65')],_0x4c2c18,_0xb24d('0x74'));})[_0xb24d('0x33')](function(_0xe8de8f){_0x1d12e6=_0xe8de8f;logger['info'](_0xb24d('0x67'));logger[_0xb24d('0xf')]('The\x20Ticket\x20ID\x20is:',_0x1d12e6['id']);return setRelationship(_0x4c2c18,_0x429cef,_0x1d12e6,_0xb24d('0x68'));})[_0xb24d('0x33')](function(){return setRelationship(_0x4c2c18,_0x145cd9,_0x1d12e6,_0xb24d('0x69'));})['then'](function(){return getServerInfo(_0x4c2c18);})[_0xb24d('0x33')](function(_0x23b634){var _0x3c44da=parseInt(_0x23b634['version']['charAt'](0x0));var _0x1e6208=util[_0xb24d('0x28')]('%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s',_0x19af7e[_0xb24d('0x5b')],_0x1d12e6['id']);if(_0x3c44da>0x6){_0x1e6208=util[_0xb24d('0x28')]('%s/#bwc/index.php?module=Calls&action=EditView&record=%s',_0x19af7e[_0xb24d('0x5b')],_0x1d12e6['id']);}logger[_0xb24d('0xf')](_0xb24d('0x75'),_0xb24d('0x6d'));emit(util[_0xb24d('0x28')](_0xb24d('0x6e'),_0x52ee49[_0xb24d('0x11')]),'trigger:browser:url',{'uri':_0x1e6208});})['catch'](function(_0x682720){logger[_0xb24d('0x76')](_0xb24d('0x75'),JSON[_0xb24d('0x26')](_0x682720));});};exports[_0xb24d('0x77')]=function(_0x404d6e,_0x25aa5c,_0x4b0eea,_0x440caf,_0x2e6456,_0xd7640b){var _0x5b477f,_0x3f3f52,_0x1292a0,_0x27388a;_0xd7640b[_0xb24d('0x5b')]=intUtil[_0xb24d('0x59')](_0xd7640b[_0xb24d('0x5b')]);_0xd7640b[_0xb24d('0x58')]=intUtil[_0xb24d('0x59')](_0xd7640b[_0xb24d('0x58')]);def[_0xb24d('0x70')]=util['format']('%s/service/v4_1/rest.php',_0xd7640b[_0xb24d('0x5b')]);if(_0x2e6456&&_0x2e6456[_0xb24d('0x5c')]){logger[_0xb24d('0xf')]('['+_0x25aa5c[_0xb24d('0x78')][_0xb24d('0x79')]()+']',_0xb24d('0x5e'));_0x25aa5c[_0xb24d('0x5f')]=util[_0xb24d('0x28')](_0xb24d('0x60'),_0xd7640b['serverUrl'],_0x25aa5c['uniqueid'],md5(_0x25aa5c[_0xb24d('0x61')]));}else{_0x25aa5c[_0xb24d('0x5f')]='';}return getConnection(_0xd7640b)[_0xb24d('0x33')](function(_0x39fa91){_0x27388a=_0x39fa91;if(!_[_0xb24d('0x2d')](_0x440caf)){return getUser(_0xd7640b,_0x440caf[_0xb24d('0x11')],_0x27388a);}else{return getUser(_0xd7640b,null,_0x27388a);}})['then'](function(_0x218a5d){_0x5b477f=_0x218a5d;logger[_0xb24d('0xf')]('The\x20User\x20ID\x20is:',_0x5b477f['id']);return getEndUser(_0xd7640b,_0x25aa5c[_0xb24d('0x7a')],_0x25aa5c['calleridnum'],_0x27388a);})[_0xb24d('0x33')](function(_0x279332){_0x3f3f52=_0x279332;logger['info'](_0xb24d('0x64'),_0x3f3f52['id']);return getTicket(_0xd7640b,_0x5b477f,_0x3f3f52,_0x4b0eea,_0x25aa5c,_0x4b0eea['Fields'],_0x27388a,'Inbound');})[_0xb24d('0x33')](function(_0x15c4d1){_0x1292a0=_0x15c4d1;logger[_0xb24d('0xf')](_0xb24d('0x67'));logger[_0xb24d('0xf')](_0xb24d('0x7b'),_0x1292a0['id']);return setRelationship(_0x27388a,_0x5b477f,_0x1292a0,_0xb24d('0x68'));})[_0xb24d('0x33')](function(){return setRelationship(_0x27388a,_0x3f3f52,_0x1292a0,_0xb24d('0x69'));})[_0xb24d('0x33')](function(){return getServerInfo(_0x27388a);})[_0xb24d('0x6f')](function(_0x105896){logger[_0xb24d('0x76')]('['+_0x25aa5c[_0xb24d('0x78')][_0xb24d('0x79')]()+']',JSON['stringify'](_0x105896));});};