6e9e97f9a307e4a7a245a0c3f5b0f6d381c8f249
[motion2.git] / server / services / ami / trigger / integration / sugarcrm.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x9ef3=['users','[OUTBOUND]','trigger:browser:url','unmanaged','lastevent','toUpperCase','The\x20Enduser\x20ID\x20is:','md5','util','ioredis','./util','../../../../config/environment','sugarcrm','redis','defaults','localhost','POST','info','Creating\x20new\x20ticket...','name','getString','Subjects','created_by','description','Descriptions','toISOString','slice','duration_hours','duration_minutes','parent_id','parent_name','direction','forEach','variableName','push','idField','set_entry','JSON','stringify','Calls','format','Basic\x20%s','apiKey','toString','base64','get_server_info','isNil','Getting\x20agent\x20with\x20name','get_entry_list','Employees','INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200','user_name','then','entry_list','length','find','name_value_list','Agent\x20found!','resolve','value','user_id','Searching\x20enduser\x20with\x20phone','Contacts','phone_home','Enduser\x20found!','first_name','<unknown>','Caller\x20-\x20%s','[HTTP]','merge','map','type','string','nameField','customField','content','variable','custom_fields','customVariable','Variable','toLowerCase','login','username','password','PLAIN','xCALLY\x20Motion\x20integration','sessionID','set_relationship','queue','remoteUri','stripTrailingSlash','serverUrl','%s/service/v4_1/rest.php','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','The\x20User\x20ID\x20is:','calleridname','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','contacts','version','charAt','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','catch','error','outbound','uri','recordingFormat','none','destcalleridname','destcalleridnum','Outbound'];(function(_0x305486,_0x24acd4){var _0xa04940=function(_0x29e866){while(--_0x29e866){_0x305486['push'](_0x305486['shift']());}};_0xa04940(++_0x24acd4);}(_0x9ef3,0x1e7));var _0x39ef=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x9ef3[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require('request-promise');var BPromise=require('bluebird');var md5=require(_0x39ef('0x0'));var util=require(_0x39ef('0x1'));var Redis=require(_0x39ef('0x2'));var intUtil=require(_0x39ef('0x3'));var config=require(_0x39ef('0x4'));var logger=require('../../../../config/logger')(_0x39ef('0x5'));config[_0x39ef('0x6')]=_[_0x39ef('0x7')](config[_0x39ef('0x6')],{'host':_0x39ef('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var def={'method':_0x39ef('0x9'),'json':!![]};function emit(_0x27303c,_0xa1cb74,_0x258715){io['to'](_0x27303c)['emit'](_0xa1cb74,_0x258715);}function getTicket(_0x2aec9d,_0x19aa45,_0x5b659d,_0x56a3cf,_0x44f677,_0x47da0d,_0x413e72,_0x14f70f){logger[_0x39ef('0xa')](_0x39ef('0xb'));var _0x39ce38=new Date();var _0x4fa11c=[{'name':_0x39ef('0xc'),'value':intUtil[_0x39ef('0xd')](_0x56a3cf[_0x39ef('0xe')],_0x44f677,'\x20')},{'name':'assigned_user_id','value':_0x19aa45['id']},{'name':_0x39ef('0xf'),'value':_0x19aa45['id']},{'name':_0x39ef('0x10'),'value':intUtil[_0x39ef('0xd')](_0x56a3cf[_0x39ef('0x11')],_0x44f677,'\x0a')},{'name':'date_start','value':_0x39ce38[_0x39ef('0x12')]()[_0x39ef('0x13')](0x0,0x13)['replace']('T','\x20')},{'name':_0x39ef('0x14'),'value':'0'},{'name':_0x39ef('0x15'),'value':'15'},{'name':_0x39ef('0x16'),'value':_0x5b659d['id']},{'name':'parent_type','value':'Contacts'},{'name':_0x39ef('0x17'),'value':_0x5b659d['name']},{'name':_0x39ef('0x18'),'value':_0x14f70f}];if(_0x47da0d['length']){_[_0x39ef('0x19')](_0x47da0d,function(_0x1de24e){if(_0x44f677[_0x1de24e[_0x39ef('0x1a')]]){_0x4fa11c[_0x39ef('0x1b')]({'name':_0x1de24e[_0x39ef('0x1c')],'value':_0x44f677[_0x1de24e[_0x39ef('0x1a')]]});}});}return request({'form':{'method':_0x39ef('0x1d'),'input_type':_0x39ef('0x1e'),'response_type':_0x39ef('0x1e'),'rest_data':JSON[_0x39ef('0x1f')]({'session':_0x413e72['id'],'module_name':_0x39ef('0x20'),'name_value_list':_0x4fa11c})}});}function getAuth(_0x6d7a58){return util[_0x39ef('0x21')](_0x39ef('0x22'),new Buffer(_0x6d7a58[_0x39ef('0x23')]+':X')[_0x39ef('0x24')](_0x39ef('0x25')));}function getServerInfo(_0xce1c06){return request({'form':{'method':_0x39ef('0x26'),'input_type':_0x39ef('0x1e'),'response_type':_0x39ef('0x1e'),'rest_data':JSON[_0x39ef('0x1f')]({'session':_0xce1c06['id']})}});}function getUser(_0x4416e1,_0x50f4c6,_0x2a8c17){if(!_[_0x39ef('0x27')](_0x50f4c6)){logger[_0x39ef('0xa')](_0x39ef('0x28'),_0x50f4c6);return request({'form':{'method':_0x39ef('0x29'),'input_type':_0x39ef('0x1e'),'response_type':_0x39ef('0x1e'),'rest_data':JSON[_0x39ef('0x1f')]({'session':_0x2a8c17['id'],'module_name':_0x39ef('0x2a'),'query':util[_0x39ef('0x21')](_0x39ef('0x2b'),_0x50f4c6),'order_by':'','offset':'0','select_fields':['id',_0x39ef('0xc'),_0x39ef('0x2c')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0x39ef('0x2d')](function(_0x3f34ad){if(_0x3f34ad[_0x39ef('0x2e')][_0x39ef('0x2f')]){var _0x107aaf=_[_0x39ef('0x30')](_0x3f34ad[_0x39ef('0x2e')],function(_0xfc309f){return _0xfc309f[_0x39ef('0x31')][_0x39ef('0x2c')]['value']===_0x50f4c6;});if(_0x107aaf){logger[_0x39ef('0xa')](_0x39ef('0x32'));return BPromise[_0x39ef('0x33')]({'id':_0x107aaf[_0x39ef('0x31')]['id'][_0x39ef('0x34')],'name':_0x107aaf[_0x39ef('0x31')]['name'][_0x39ef('0x34')]});}}logger[_0x39ef('0xa')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x39ef('0x33')]({'id':_0x2a8c17[_0x39ef('0x31')][_0x39ef('0x35')][_0x39ef('0x34')],'name':_0x2a8c17[_0x39ef('0x31')][_0x39ef('0x2c')][_0x39ef('0x34')]});});}else{logger[_0x39ef('0xa')]('Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!');return BPromise[_0x39ef('0x33')]({'id':_0x2a8c17['name_value_list'][_0x39ef('0x35')][_0x39ef('0x34')],'name':_0x2a8c17[_0x39ef('0x31')][_0x39ef('0x2c')][_0x39ef('0x34')]});}}function getEndUser(_0x21e55c,_0x165fc8,_0x24837f,_0x27a25d){logger['info'](_0x39ef('0x36'),_0x24837f);return request({'form':{'method':_0x39ef('0x29'),'input_type':_0x39ef('0x1e'),'response_type':'JSON','rest_data':JSON[_0x39ef('0x1f')]({'session':_0x27a25d['id'],'module_name':_0x39ef('0x37'),'query':util['format']('contacts.phone_home\x20=\x20\x22%s\x22',_0x24837f),'order_by':'','offset':'0','select_fields':['id',_0x39ef('0xc'),_0x39ef('0x38')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0x39ef('0x2d')](function(_0x22ce50){if(_0x22ce50[_0x39ef('0x2e')][_0x39ef('0x2f')]){var _0x2d9b08=_[_0x39ef('0x30')](_0x22ce50[_0x39ef('0x2e')],function(_0x35fc27){return _0x35fc27[_0x39ef('0x31')][_0x39ef('0x38')]['value']===_0x24837f;});if(_0x2d9b08){logger[_0x39ef('0xa')](_0x39ef('0x39'));return BPromise[_0x39ef('0x33')]({'id':_0x2d9b08[_0x39ef('0x31')]['id'][_0x39ef('0x34')],'name':_0x2d9b08['name_value_list'][_0x39ef('0xc')][_0x39ef('0x34')],'phone':_0x2d9b08[_0x39ef('0x31')][_0x39ef('0x38')][_0x39ef('0x34')]});}}else{logger[_0x39ef('0xa')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'form':{'method':_0x39ef('0x1d'),'input_type':_0x39ef('0x1e'),'response_type':_0x39ef('0x1e'),'rest_data':JSON['stringify']({'session':_0x27a25d['id'],'module_name':'Contacts','name_value_list':[{'name':_0x39ef('0x3a'),'value':_0x165fc8!==_0x39ef('0x3b')?_0x165fc8:util[_0x39ef('0x21')](_0x39ef('0x3c'),_0x24837f)},{'name':_0x39ef('0x38'),'value':_0x24837f}]})}})[_0x39ef('0x2d')](function(_0x425309){logger[_0x39ef('0xa')]('Enduser\x20created.');return BPromise['resolve']({'id':_0x425309['id'],'name':_0x425309[_0x39ef('0x2e')]['first_name'][_0x39ef('0x34')],'phone':_0x425309[_0x39ef('0x2e')][_0x39ef('0x38')]['value']});});}});}function request(_0x57888b){logger['debug'](_0x39ef('0x3d'),JSON[_0x39ef('0x1f')](_0x57888b));return rp(_[_0x39ef('0x3e')](def,_0x57888b));}function getTags(_0x2189c1,_0x1a0d46){var _0x2a33e7=[];if(_0x2189c1&&_0x2189c1[_0x39ef('0x2f')]>0x0){_0x2a33e7=_[_0x39ef('0x3f')](_0x2189c1,_0x1a0d46);}return _0x2a33e7;}function getCustomFields(_0x2c8e93,_0x1c829f){var _0x152cd2=[];var _0x354e32={'custom_fields':[]};if(_0x2c8e93[_0x39ef('0x2f')]>0x0){_[_0x39ef('0x19')](_0x2c8e93,function(_0x583f5b){if(_0x583f5b[_0x39ef('0x40')]===_0x39ef('0x41')&&_0x583f5b[_0x39ef('0x42')]&&!_0x583f5b[_0x39ef('0x43')]){_0x354e32[_0x583f5b[_0x39ef('0x42')]['toLowerCase']()]=_0x583f5b[_0x39ef('0x44')][_0x39ef('0x24')]();}else if(_0x583f5b[_0x39ef('0x40')]===_0x39ef('0x41')&&_0x583f5b[_0x39ef('0x1c')]&&_0x583f5b[_0x39ef('0x43')]){_0x354e32['custom_fields'][_0x39ef('0x1b')]({'id':_0x583f5b[_0x39ef('0x1c')],'value':_0x583f5b[_0x39ef('0x44')][_0x39ef('0x24')]()});}else if(_0x583f5b[_0x39ef('0x40')]===_0x39ef('0x45')&&_0x583f5b[_0x39ef('0x1a')]&&_0x583f5b[_0x39ef('0x1c')]&&_0x583f5b[_0x39ef('0x43')]){_0x1c829f[_0x583f5b['variableName']]&&_0x354e32[_0x39ef('0x46')]['push']({'id':_0x583f5b[_0x39ef('0x1c')],'value':_0x1c829f[_0x583f5b[_0x39ef('0x1a')]][_0x39ef('0x24')]()});}else if(_0x583f5b['type']===_0x39ef('0x47')&&_0x583f5b[_0x39ef('0x48')]&&_0x583f5b['Variable'][_0x39ef('0xc')]&&_0x583f5b[_0x39ef('0x1c')]&&_0x583f5b[_0x39ef('0x43')]){_0x1c829f[_0x583f5b[_0x39ef('0x48')][_0x39ef('0xc')][_0x39ef('0x49')]()]&&_0x354e32['custom_fields'][_0x39ef('0x1b')]({'id':_0x583f5b[_0x39ef('0x1c')],'value':_0x1c829f[_0x583f5b[_0x39ef('0x48')]['name'][_0x39ef('0x49')]()][_0x39ef('0x24')]()});}});}return _0x354e32;}function getConnection(_0x20b20a){return request({'method':_0x39ef('0x9'),'form':{'method':_0x39ef('0x4a'),'input_type':_0x39ef('0x1e'),'response_type':'JSON','rest_data':JSON[_0x39ef('0x1f')]({'user_auth':{'user_name':_0x20b20a[_0x39ef('0x4b')],'password':_0x20b20a[_0x39ef('0x4c')],'encryption':_0x39ef('0x4d')},'application':_0x39ef('0x4e')})}})[_0x39ef('0x2d')](function(_0x593f84){var _0x475cc3=_0x593f84;if(_0x475cc3['id']){def[_0x39ef('0x4f')]=_0x475cc3['id'];return BPromise[_0x39ef('0x33')](_0x475cc3);}else{throw new Error(util[_0x39ef('0x21')]('Account\x20%d\x20is\x20not\x20valid',_0x20b20a['id']));}});}function setRelationship(_0x271d3a,_0x200ce7,_0x46f8dc,_0x49c95e){return request({'form':{'method':_0x39ef('0x50'),'input_type':'JSON','response_type':_0x39ef('0x1e'),'rest_data':JSON[_0x39ef('0x1f')]({'session':_0x271d3a['id'],'module_name':_0x39ef('0x20'),'module_id':_0x46f8dc['id'],'link_field_name':_0x49c95e,'related_ids':[_0x200ce7['id']],'name_value_list':[],'delete':0x0})}});}exports[_0x39ef('0x51')]=function(_0x4e7dcf,_0xe7f063,_0x2ac09c,_0x2c4559,_0x43f56d,_0x2156b1){var _0x3466e2,_0x4e970a,_0x532a88,_0x343b0d;_0x2156b1[_0x39ef('0x52')]=intUtil[_0x39ef('0x53')](_0x2156b1[_0x39ef('0x52')]);_0x2156b1[_0x39ef('0x54')]=intUtil[_0x39ef('0x53')](_0x2156b1[_0x39ef('0x54')]);def['uri']=util[_0x39ef('0x21')](_0x39ef('0x55'),_0x2156b1['remoteUri']);if(_0x43f56d&&_0x43f56d[_0x39ef('0x56')]){logger[_0x39ef('0xa')](_0x39ef('0x57'),_0x39ef('0x58'));_0xe7f063['recordingURL']=util[_0x39ef('0x21')](_0x39ef('0x59'),_0x2156b1[_0x39ef('0x54')],_0xe7f063[_0x39ef('0x5a')],md5(_0xe7f063[_0x39ef('0x5a')]));}else{_0xe7f063[_0x39ef('0x5b')]='';}return getConnection(_0x2156b1)[_0x39ef('0x2d')](function(_0x1f1a36){_0x343b0d=_0x1f1a36;return getUser(_0x2156b1,_0x2c4559[_0x39ef('0xc')],_0x343b0d);})[_0x39ef('0x2d')](function(_0x17707c){_0x3466e2=_0x17707c;logger['info'](_0x39ef('0x5c'),_0x3466e2['id']);return getEndUser(_0x2156b1,_0xe7f063[_0x39ef('0x5d')],_0xe7f063['calleridnum'],_0x343b0d);})[_0x39ef('0x2d')](function(_0x5c7118){_0x4e970a=_0x5c7118;logger[_0x39ef('0xa')]('The\x20Enduser\x20ID\x20is:',_0x4e970a['id']);return getTicket(_0x2156b1,_0x3466e2,_0x4e970a,_0x2ac09c,_0xe7f063,_0x2ac09c[_0x39ef('0x5e')],_0x343b0d,'Inbound');})[_0x39ef('0x2d')](function(_0x54890d){_0x532a88=_0x54890d;logger[_0x39ef('0xa')](_0x39ef('0x5f'));logger[_0x39ef('0xa')](_0x39ef('0x60'),_0x532a88['id']);return setRelationship(_0x343b0d,_0x3466e2,_0x532a88,'users');})['then'](function(){return setRelationship(_0x343b0d,_0x4e970a,_0x532a88,_0x39ef('0x61'));})['then'](function(){return getServerInfo(_0x343b0d);})[_0x39ef('0x2d')](function(_0x1df428){var _0x24c896=parseInt(_0x1df428[_0x39ef('0x62')][_0x39ef('0x63')](0x0));var _0x532bf4=util[_0x39ef('0x21')](_0x39ef('0x64'),_0x2156b1[_0x39ef('0x52')],_0x532a88['id']);if(_0x24c896>0x6){_0x532bf4=util[_0x39ef('0x21')](_0x39ef('0x65'),_0x2156b1[_0x39ef('0x52')],_0x532a88['id']);}logger['info']('[QUEUE]',_0x39ef('0x66'));emit(util['format'](_0x39ef('0x67'),_0x2c4559[_0x39ef('0xc')]),'trigger:browser:url',{'uri':_0x532bf4});})[_0x39ef('0x68')](function(_0x72dff9){logger[_0x39ef('0x69')](_0x39ef('0x57'),JSON['stringify'](_0x72dff9));});};exports[_0x39ef('0x6a')]=function(_0x1cf20e,_0x36a937,_0xd7428b,_0x509dfb,_0x3f74d8,_0x407755,_0x3542e0){var _0x47306e,_0xc758bd,_0x5ea2a2,_0x2bdf4e;_0x407755[_0x39ef('0x52')]=intUtil[_0x39ef('0x53')](_0x407755[_0x39ef('0x52')]);_0x407755['serverUrl']=intUtil[_0x39ef('0x53')](_0x407755[_0x39ef('0x54')]);def[_0x39ef('0x6b')]=util['format'](_0x39ef('0x55'),_0x407755[_0x39ef('0x52')]);if(_0x3542e0&&_0x3542e0[_0x39ef('0x6c')]&&_0x3542e0[_0x39ef('0x6c')]!==_0x39ef('0x6d')){logger['info']('[OUTBOUND]',_0x39ef('0x58'));_0x36a937[_0x39ef('0x5b')]=util[_0x39ef('0x21')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x407755[_0x39ef('0x54')],_0x36a937[_0x39ef('0x5a')],md5(_0x36a937['uniqueid']));}return getConnection(_0x407755)[_0x39ef('0x2d')](function(_0x5ed3dc){_0x2bdf4e=_0x5ed3dc;return getUser(_0x407755,_0x509dfb[_0x39ef('0xc')],_0x2bdf4e);})[_0x39ef('0x2d')](function(_0x2bf2cc){_0x47306e=_0x2bf2cc;logger[_0x39ef('0xa')](_0x39ef('0x5c'),_0x47306e['id']);return getEndUser(_0x407755,_0x36a937[_0x39ef('0x6e')],_0x36a937[_0x39ef('0x6f')],_0x2bdf4e);})[_0x39ef('0x2d')](function(_0xc7db51){_0xc758bd=_0xc7db51;logger['info']('The\x20Enduser\x20ID\x20is:',_0xc758bd['id']);return getTicket(_0x407755,_0x47306e,_0xc758bd,_0xd7428b,_0x36a937,_0xd7428b[_0x39ef('0x5e')],_0x2bdf4e,_0x39ef('0x70'));})[_0x39ef('0x2d')](function(_0x444267){_0x5ea2a2=_0x444267;logger[_0x39ef('0xa')]('Ticket\x20created!');logger[_0x39ef('0xa')]('The\x20Ticket\x20ID\x20is:',_0x5ea2a2['id']);return setRelationship(_0x2bdf4e,_0x47306e,_0x5ea2a2,_0x39ef('0x71'));})[_0x39ef('0x2d')](function(){return setRelationship(_0x2bdf4e,_0xc758bd,_0x5ea2a2,_0x39ef('0x61'));})[_0x39ef('0x2d')](function(){return getServerInfo(_0x2bdf4e);})[_0x39ef('0x2d')](function(_0x473582){var _0x450555=parseInt(_0x473582[_0x39ef('0x62')]['charAt'](0x0));var _0x2d42f6=util[_0x39ef('0x21')](_0x39ef('0x64'),_0x407755['remoteUri'],_0x5ea2a2['id']);if(_0x450555>0x6){_0x2d42f6=util['format'](_0x39ef('0x65'),_0x407755['remoteUri'],_0x5ea2a2['id']);}logger[_0x39ef('0xa')](_0x39ef('0x72'),_0x39ef('0x66'));emit(util[_0x39ef('0x21')](_0x39ef('0x67'),_0x509dfb[_0x39ef('0xc')]),_0x39ef('0x73'),{'uri':_0x2d42f6});})[_0x39ef('0x68')](function(_0xeeab80){logger[_0x39ef('0x69')](_0x39ef('0x72'),JSON['stringify'](_0xeeab80));});};exports[_0x39ef('0x74')]=function(_0x54e694,_0x3f7d6a,_0x134ad7,_0x110bc0,_0x383627,_0x5006a2){var _0x4c261c,_0x5ed6ad,_0x26fb02,_0x56846f;_0x5006a2['remoteUri']=intUtil[_0x39ef('0x53')](_0x5006a2[_0x39ef('0x52')]);_0x5006a2[_0x39ef('0x54')]=intUtil[_0x39ef('0x53')](_0x5006a2['serverUrl']);def[_0x39ef('0x6b')]=util[_0x39ef('0x21')]('%s/service/v4_1/rest.php',_0x5006a2[_0x39ef('0x52')]);if(_0x383627&&_0x383627['monitor_format']){logger[_0x39ef('0xa')]('['+_0x3f7d6a[_0x39ef('0x75')][_0x39ef('0x76')]()+']',_0x39ef('0x58'));_0x3f7d6a['recordingURL']=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5006a2[_0x39ef('0x54')],_0x3f7d6a[_0x39ef('0x5a')],md5(_0x3f7d6a[_0x39ef('0x5a')]));}else{_0x3f7d6a[_0x39ef('0x5b')]='';}return getConnection(_0x5006a2)[_0x39ef('0x2d')](function(_0x30519c){_0x56846f=_0x30519c;if(!_['isNil'](_0x110bc0)){return getUser(_0x5006a2,_0x110bc0['name'],_0x56846f);}else{return getUser(_0x5006a2,null,_0x56846f);}})[_0x39ef('0x2d')](function(_0x386b98){_0x4c261c=_0x386b98;logger[_0x39ef('0xa')]('The\x20User\x20ID\x20is:',_0x4c261c['id']);return getEndUser(_0x5006a2,_0x3f7d6a['calleridname'],_0x3f7d6a['calleridnum'],_0x56846f);})[_0x39ef('0x2d')](function(_0x515b5a){_0x5ed6ad=_0x515b5a;logger[_0x39ef('0xa')](_0x39ef('0x77'),_0x5ed6ad['id']);return getTicket(_0x5006a2,_0x4c261c,_0x5ed6ad,_0x134ad7,_0x3f7d6a,_0x134ad7['Fields'],_0x56846f,'Inbound');})[_0x39ef('0x2d')](function(_0x27c5cb){_0x26fb02=_0x27c5cb;logger['info']('Ticket\x20created!');logger[_0x39ef('0xa')](_0x39ef('0x60'),_0x26fb02['id']);return setRelationship(_0x56846f,_0x4c261c,_0x26fb02,_0x39ef('0x71'));})[_0x39ef('0x2d')](function(){return setRelationship(_0x56846f,_0x5ed6ad,_0x26fb02,_0x39ef('0x61'));})[_0x39ef('0x2d')](function(){return getServerInfo(_0x56846f);})[_0x39ef('0x68')](function(_0x1a0f4d){logger['error']('['+_0x3f7d6a[_0x39ef('0x75')][_0x39ef('0x76')]()+']',JSON[_0x39ef('0x1f')](_0x1a0f4d));});};