Built motion from commit (unavailable).|2.5.30
[motion2.git] / server / services / ami / trigger / integration / sugarcrm.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0xffe1=['catch','error','outbound','recordingFormat','none','destcalleridname','destcalleridnum','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','[OUTBOUND]','unmanaged','isNil','calleridnum','lastevent','lodash','request-promise','md5','ioredis','../../../../config/environment','../../../../config/logger','sugarcrm','redis','defaults','localhost','socket.io-emitter','info','Creating\x20new\x20ticket...','getString','Subjects','assigned_user_id','created_by','description','Descriptions','toISOString','slice','replace','duration_hours','duration_minutes','parent_id','parent_type','direction','forEach','variableName','push','idField','set_entry','JSON','stringify','Calls','format','Basic\x20%s','apiKey','get_server_info','Getting\x20agent\x20with\x20name','Employees','INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200','user_name','length','find','entry_list','name_value_list','value','Agent\x20found!','resolve','name','user_id','Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','get_entry_list','Contacts','contacts.phone_home\x20=\x20\x22%s\x22','phone_home','then','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','first_name','<unknown>','Caller\x20-\x20%s','Enduser\x20created.','debug','[HTTP]','merge','map','type','string','nameField','customField','toString','custom_fields','content','variable','customVariable','Variable','toLowerCase','login','username','password','PLAIN','xCALLY\x20Motion\x20integration','Account\x20%d\x20is\x20not\x20valid','set_relationship','queue','remoteUri','stripTrailingSlash','serverUrl','%s/service/v4_1/rest.php','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','Fields','Inbound','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','users','contacts','version','charAt','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url'];(function(_0x1992f1,_0x5c61f0){var _0x413dfe=function(_0x2136e5){while(--_0x2136e5){_0x1992f1['push'](_0x1992f1['shift']());}};_0x413dfe(++_0x5c61f0);}(_0xffe1,0x187));var _0x1ffe=function(_0xaead4e,_0x2bbb11){_0xaead4e=_0xaead4e-0x0;var _0x57a4c9=_0xffe1[_0xaead4e];return _0x57a4c9;};'use strict';var _=require(_0x1ffe('0x0'));var rp=require(_0x1ffe('0x1'));var BPromise=require('bluebird');var md5=require(_0x1ffe('0x2'));var util=require('util');var Redis=require(_0x1ffe('0x3'));var intUtil=require('./util');var config=require(_0x1ffe('0x4'));var logger=require(_0x1ffe('0x5'))(_0x1ffe('0x6'));config[_0x1ffe('0x7')]=_[_0x1ffe('0x8')](config[_0x1ffe('0x7')],{'host':_0x1ffe('0x9'),'port':0x18eb});var io=require(_0x1ffe('0xa'))(new Redis(config[_0x1ffe('0x7')]));var def={'method':'POST','json':!![]};function emit(_0x1c6bdb,_0x4c125e,_0x3a2a88){io['to'](_0x1c6bdb)['emit'](_0x4c125e,_0x3a2a88);}function getTicket(_0x29f784,_0x5b21eb,_0x3acf97,_0x1fc0b9,_0x51be1e,_0x45bfb9,_0x43fba8,_0xf4cc3c){logger[_0x1ffe('0xb')](_0x1ffe('0xc'));var _0x280dfe=new Date();var _0x4d8280=[{'name':'name','value':intUtil[_0x1ffe('0xd')](_0x1fc0b9[_0x1ffe('0xe')],_0x51be1e,'\x20')},{'name':_0x1ffe('0xf'),'value':_0x5b21eb['id']},{'name':_0x1ffe('0x10'),'value':_0x5b21eb['id']},{'name':_0x1ffe('0x11'),'value':intUtil[_0x1ffe('0xd')](_0x1fc0b9[_0x1ffe('0x12')],_0x51be1e,'\x0a')},{'name':'date_start','value':_0x280dfe[_0x1ffe('0x13')]()[_0x1ffe('0x14')](0x0,0x13)[_0x1ffe('0x15')]('T','\x20')},{'name':_0x1ffe('0x16'),'value':'0'},{'name':_0x1ffe('0x17'),'value':'15'},{'name':_0x1ffe('0x18'),'value':_0x3acf97['id']},{'name':_0x1ffe('0x19'),'value':'Contacts'},{'name':'parent_name','value':_0x3acf97['name']},{'name':_0x1ffe('0x1a'),'value':_0xf4cc3c}];if(_0x45bfb9['length']){_[_0x1ffe('0x1b')](_0x45bfb9,function(_0x400a34){if(_0x51be1e[_0x400a34[_0x1ffe('0x1c')]]){_0x4d8280[_0x1ffe('0x1d')]({'name':_0x400a34[_0x1ffe('0x1e')],'value':_0x51be1e[_0x400a34['variableName']]});}});}return request({'form':{'method':_0x1ffe('0x1f'),'input_type':_0x1ffe('0x20'),'response_type':_0x1ffe('0x20'),'rest_data':JSON[_0x1ffe('0x21')]({'session':_0x43fba8['id'],'module_name':_0x1ffe('0x22'),'name_value_list':_0x4d8280})}});}function getAuth(_0x280598){return util[_0x1ffe('0x23')](_0x1ffe('0x24'),new Buffer(_0x280598[_0x1ffe('0x25')]+':X')['toString']('base64'));}function getServerInfo(_0x161c9e){return request({'form':{'method':_0x1ffe('0x26'),'input_type':_0x1ffe('0x20'),'response_type':_0x1ffe('0x20'),'rest_data':JSON['stringify']({'session':_0x161c9e['id']})}});}function getUser(_0x5c5515,_0x42fb48,_0x5a7b39){if(!_['isNil'](_0x42fb48)){logger[_0x1ffe('0xb')](_0x1ffe('0x27'),_0x42fb48);return request({'form':{'method':'get_entry_list','input_type':'JSON','response_type':'JSON','rest_data':JSON[_0x1ffe('0x21')]({'session':_0x5a7b39['id'],'module_name':_0x1ffe('0x28'),'query':util[_0x1ffe('0x23')](_0x1ffe('0x29'),_0x42fb48),'order_by':'','offset':'0','select_fields':['id','name',_0x1ffe('0x2a')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})['then'](function(_0x266304){if(_0x266304['entry_list'][_0x1ffe('0x2b')]){var _0x305c51=_[_0x1ffe('0x2c')](_0x266304[_0x1ffe('0x2d')],function(_0x56bee3){return _0x56bee3[_0x1ffe('0x2e')][_0x1ffe('0x2a')][_0x1ffe('0x2f')]===_0x42fb48;});if(_0x305c51){logger[_0x1ffe('0xb')](_0x1ffe('0x30'));return BPromise[_0x1ffe('0x31')]({'id':_0x305c51[_0x1ffe('0x2e')]['id'][_0x1ffe('0x2f')],'name':_0x305c51[_0x1ffe('0x2e')][_0x1ffe('0x32')][_0x1ffe('0x2f')]});}}logger[_0x1ffe('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x1ffe('0x31')]({'id':_0x5a7b39[_0x1ffe('0x2e')][_0x1ffe('0x33')][_0x1ffe('0x2f')],'name':_0x5a7b39[_0x1ffe('0x2e')][_0x1ffe('0x2a')][_0x1ffe('0x2f')]});});}else{logger[_0x1ffe('0xb')](_0x1ffe('0x34'));return BPromise[_0x1ffe('0x31')]({'id':_0x5a7b39[_0x1ffe('0x2e')][_0x1ffe('0x33')][_0x1ffe('0x2f')],'name':_0x5a7b39[_0x1ffe('0x2e')][_0x1ffe('0x2a')]['value']});}}function getEndUser(_0x4217fe,_0xb026d7,_0x5138cd,_0x529234){logger['info'](_0x1ffe('0x35'),_0x5138cd);return request({'form':{'method':_0x1ffe('0x36'),'input_type':_0x1ffe('0x20'),'response_type':'JSON','rest_data':JSON[_0x1ffe('0x21')]({'session':_0x529234['id'],'module_name':_0x1ffe('0x37'),'query':util[_0x1ffe('0x23')](_0x1ffe('0x38'),_0x5138cd),'order_by':'','offset':'0','select_fields':['id',_0x1ffe('0x32'),_0x1ffe('0x39')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0x1ffe('0x3a')](function(_0x1202b2){if(_0x1202b2['entry_list'][_0x1ffe('0x2b')]){var _0x174b50=_['find'](_0x1202b2[_0x1ffe('0x2d')],function(_0xaa6389){return _0xaa6389[_0x1ffe('0x2e')][_0x1ffe('0x39')][_0x1ffe('0x2f')]===_0x5138cd;});if(_0x174b50){logger['info'](_0x1ffe('0x3b'));return BPromise[_0x1ffe('0x31')]({'id':_0x174b50[_0x1ffe('0x2e')]['id'][_0x1ffe('0x2f')],'name':_0x174b50[_0x1ffe('0x2e')]['name'][_0x1ffe('0x2f')],'phone':_0x174b50[_0x1ffe('0x2e')][_0x1ffe('0x39')][_0x1ffe('0x2f')]});}}else{logger[_0x1ffe('0xb')](_0x1ffe('0x3c'));return request({'form':{'method':_0x1ffe('0x1f'),'input_type':_0x1ffe('0x20'),'response_type':_0x1ffe('0x20'),'rest_data':JSON[_0x1ffe('0x21')]({'session':_0x529234['id'],'module_name':_0x1ffe('0x37'),'name_value_list':[{'name':_0x1ffe('0x3d'),'value':_0xb026d7!==_0x1ffe('0x3e')?_0xb026d7:util[_0x1ffe('0x23')](_0x1ffe('0x3f'),_0x5138cd)},{'name':_0x1ffe('0x39'),'value':_0x5138cd}]})}})[_0x1ffe('0x3a')](function(_0x204362){logger[_0x1ffe('0xb')](_0x1ffe('0x40'));return BPromise['resolve']({'id':_0x204362['id'],'name':_0x204362[_0x1ffe('0x2d')][_0x1ffe('0x3d')][_0x1ffe('0x2f')],'phone':_0x204362['entry_list'][_0x1ffe('0x39')][_0x1ffe('0x2f')]});});}});}function request(_0x33a214){logger[_0x1ffe('0x41')](_0x1ffe('0x42'),JSON[_0x1ffe('0x21')](_0x33a214));return rp(_[_0x1ffe('0x43')](def,_0x33a214));}function getTags(_0x1039d6,_0xa28f7a){var _0x4146e6=[];if(_0x1039d6&&_0x1039d6['length']>0x0){_0x4146e6=_[_0x1ffe('0x44')](_0x1039d6,_0xa28f7a);}return _0x4146e6;}function getCustomFields(_0xaaae8c,_0x1dab77){var _0x381aeb=[];var _0x4546cd={'custom_fields':[]};if(_0xaaae8c[_0x1ffe('0x2b')]>0x0){_['forEach'](_0xaaae8c,function(_0x584f8e){if(_0x584f8e[_0x1ffe('0x45')]===_0x1ffe('0x46')&&_0x584f8e[_0x1ffe('0x47')]&&!_0x584f8e[_0x1ffe('0x48')]){_0x4546cd[_0x584f8e[_0x1ffe('0x47')]['toLowerCase']()]=_0x584f8e['content'][_0x1ffe('0x49')]();}else if(_0x584f8e[_0x1ffe('0x45')]===_0x1ffe('0x46')&&_0x584f8e['idField']&&_0x584f8e['customField']){_0x4546cd[_0x1ffe('0x4a')][_0x1ffe('0x1d')]({'id':_0x584f8e[_0x1ffe('0x1e')],'value':_0x584f8e[_0x1ffe('0x4b')][_0x1ffe('0x49')]()});}else if(_0x584f8e[_0x1ffe('0x45')]===_0x1ffe('0x4c')&&_0x584f8e['variableName']&&_0x584f8e[_0x1ffe('0x1e')]&&_0x584f8e['customField']){_0x1dab77[_0x584f8e[_0x1ffe('0x1c')]]&&_0x4546cd[_0x1ffe('0x4a')][_0x1ffe('0x1d')]({'id':_0x584f8e[_0x1ffe('0x1e')],'value':_0x1dab77[_0x584f8e[_0x1ffe('0x1c')]][_0x1ffe('0x49')]()});}else if(_0x584f8e[_0x1ffe('0x45')]===_0x1ffe('0x4d')&&_0x584f8e[_0x1ffe('0x4e')]&&_0x584f8e['Variable']['name']&&_0x584f8e[_0x1ffe('0x1e')]&&_0x584f8e[_0x1ffe('0x48')]){_0x1dab77[_0x584f8e['Variable'][_0x1ffe('0x32')][_0x1ffe('0x4f')]()]&&_0x4546cd[_0x1ffe('0x4a')]['push']({'id':_0x584f8e['idField'],'value':_0x1dab77[_0x584f8e[_0x1ffe('0x4e')][_0x1ffe('0x32')]['toLowerCase']()]['toString']()});}});}return _0x4546cd;}function getConnection(_0x3f9a81){return request({'method':'POST','form':{'method':_0x1ffe('0x50'),'input_type':_0x1ffe('0x20'),'response_type':_0x1ffe('0x20'),'rest_data':JSON['stringify']({'user_auth':{'user_name':_0x3f9a81[_0x1ffe('0x51')],'password':_0x3f9a81[_0x1ffe('0x52')],'encryption':_0x1ffe('0x53')},'application':_0x1ffe('0x54')})}})[_0x1ffe('0x3a')](function(_0x276d97){var _0x519315=_0x276d97;if(_0x519315['id']){def['sessionID']=_0x519315['id'];return BPromise[_0x1ffe('0x31')](_0x519315);}else{throw new Error(util[_0x1ffe('0x23')](_0x1ffe('0x55'),_0x3f9a81['id']));}});}function setRelationship(_0x3ba6c3,_0x44000d,_0x4f96b0,_0x1d641e){return request({'form':{'method':_0x1ffe('0x56'),'input_type':_0x1ffe('0x20'),'response_type':'JSON','rest_data':JSON[_0x1ffe('0x21')]({'session':_0x3ba6c3['id'],'module_name':_0x1ffe('0x22'),'module_id':_0x4f96b0['id'],'link_field_name':_0x1d641e,'related_ids':[_0x44000d['id']],'name_value_list':[],'delete':0x0})}});}exports[_0x1ffe('0x57')]=function(_0x2e79bd,_0x142062,_0x9c09fa,_0x5da9be,_0x3a556b,_0x1cc44f){var _0x617cad,_0x24d92a,_0x3194e6,_0x6489fe;_0x1cc44f[_0x1ffe('0x58')]=intUtil[_0x1ffe('0x59')](_0x1cc44f[_0x1ffe('0x58')]);_0x1cc44f[_0x1ffe('0x5a')]=intUtil[_0x1ffe('0x59')](_0x1cc44f[_0x1ffe('0x5a')]);def['uri']=util[_0x1ffe('0x23')](_0x1ffe('0x5b'),_0x1cc44f[_0x1ffe('0x58')]);if(_0x3a556b&&_0x3a556b[_0x1ffe('0x5c')]){logger[_0x1ffe('0xb')](_0x1ffe('0x5d'),_0x1ffe('0x5e'));_0x142062[_0x1ffe('0x5f')]=util['format'](_0x1ffe('0x60'),_0x1cc44f['serverUrl'],_0x142062[_0x1ffe('0x61')],md5(_0x142062[_0x1ffe('0x61')]));}else{_0x142062[_0x1ffe('0x5f')]='';}return getConnection(_0x1cc44f)[_0x1ffe('0x3a')](function(_0x32a4b3){_0x6489fe=_0x32a4b3;return getUser(_0x1cc44f,_0x5da9be[_0x1ffe('0x32')],_0x6489fe);})['then'](function(_0x52bb0b){_0x617cad=_0x52bb0b;logger['info'](_0x1ffe('0x62'),_0x617cad['id']);return getEndUser(_0x1cc44f,_0x142062[_0x1ffe('0x63')],_0x142062['calleridnum'],_0x6489fe);})[_0x1ffe('0x3a')](function(_0x2c15a3){_0x24d92a=_0x2c15a3;logger['info'](_0x1ffe('0x64'),_0x24d92a['id']);return getTicket(_0x1cc44f,_0x617cad,_0x24d92a,_0x9c09fa,_0x142062,_0x9c09fa[_0x1ffe('0x65')],_0x6489fe,_0x1ffe('0x66'));})['then'](function(_0x56c917){_0x3194e6=_0x56c917;logger['info'](_0x1ffe('0x67'));logger[_0x1ffe('0xb')](_0x1ffe('0x68'),_0x3194e6['id']);return setRelationship(_0x6489fe,_0x617cad,_0x3194e6,_0x1ffe('0x69'));})[_0x1ffe('0x3a')](function(){return setRelationship(_0x6489fe,_0x24d92a,_0x3194e6,_0x1ffe('0x6a'));})[_0x1ffe('0x3a')](function(){return getServerInfo(_0x6489fe);})['then'](function(_0x1c61ae){var _0x3ad5b0=parseInt(_0x1c61ae[_0x1ffe('0x6b')][_0x1ffe('0x6c')](0x0));var _0x5cab32=util[_0x1ffe('0x23')]('%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s',_0x1cc44f[_0x1ffe('0x58')],_0x3194e6['id']);if(_0x3ad5b0>0x6){_0x5cab32=util['format'](_0x1ffe('0x6d'),_0x1cc44f['remoteUri'],_0x3194e6['id']);}logger[_0x1ffe('0xb')](_0x1ffe('0x5d'),_0x1ffe('0x6e'));emit(util[_0x1ffe('0x23')](_0x1ffe('0x6f'),_0x5da9be[_0x1ffe('0x32')]),_0x1ffe('0x70'),{'uri':_0x5cab32});})[_0x1ffe('0x71')](function(_0x2ec299){logger[_0x1ffe('0x72')]('[QUEUE]',JSON[_0x1ffe('0x21')](_0x2ec299));});};exports[_0x1ffe('0x73')]=function(_0x1b08d3,_0xf20fd0,_0x38a430,_0x252519,_0x2c2aa6,_0x58fb1d,_0x2cc67e){var _0x45647a,_0x3e0864,_0x1f6823,_0x2ada98;_0x58fb1d[_0x1ffe('0x58')]=intUtil[_0x1ffe('0x59')](_0x58fb1d[_0x1ffe('0x58')]);_0x58fb1d['serverUrl']=intUtil[_0x1ffe('0x59')](_0x58fb1d[_0x1ffe('0x5a')]);def['uri']=util[_0x1ffe('0x23')]('%s/service/v4_1/rest.php',_0x58fb1d[_0x1ffe('0x58')]);if(_0x2cc67e&&_0x2cc67e[_0x1ffe('0x74')]&&_0x2cc67e[_0x1ffe('0x74')]!==_0x1ffe('0x75')){logger['info']('[OUTBOUND]',_0x1ffe('0x5e'));_0xf20fd0[_0x1ffe('0x5f')]=util[_0x1ffe('0x23')](_0x1ffe('0x60'),_0x58fb1d[_0x1ffe('0x5a')],_0xf20fd0[_0x1ffe('0x61')],md5(_0xf20fd0[_0x1ffe('0x61')]));}return getConnection(_0x58fb1d)['then'](function(_0x2b8ff9){_0x2ada98=_0x2b8ff9;return getUser(_0x58fb1d,_0x252519[_0x1ffe('0x32')],_0x2ada98);})[_0x1ffe('0x3a')](function(_0x49f519){_0x45647a=_0x49f519;logger[_0x1ffe('0xb')]('The\x20User\x20ID\x20is:',_0x45647a['id']);return getEndUser(_0x58fb1d,_0xf20fd0[_0x1ffe('0x76')],_0xf20fd0[_0x1ffe('0x77')],_0x2ada98);})[_0x1ffe('0x3a')](function(_0x3e9429){_0x3e0864=_0x3e9429;logger['info'](_0x1ffe('0x64'),_0x3e0864['id']);return getTicket(_0x58fb1d,_0x45647a,_0x3e0864,_0x38a430,_0xf20fd0,_0x38a430[_0x1ffe('0x65')],_0x2ada98,'Outbound');})['then'](function(_0xe0b869){_0x1f6823=_0xe0b869;logger[_0x1ffe('0xb')](_0x1ffe('0x67'));logger[_0x1ffe('0xb')]('The\x20Ticket\x20ID\x20is:',_0x1f6823['id']);return setRelationship(_0x2ada98,_0x45647a,_0x1f6823,_0x1ffe('0x69'));})[_0x1ffe('0x3a')](function(){return setRelationship(_0x2ada98,_0x3e0864,_0x1f6823,_0x1ffe('0x6a'));})['then'](function(){return getServerInfo(_0x2ada98);})[_0x1ffe('0x3a')](function(_0x56269a){var _0x33c7be=parseInt(_0x56269a[_0x1ffe('0x6b')][_0x1ffe('0x6c')](0x0));var _0x3af18a=util['format'](_0x1ffe('0x78'),_0x58fb1d[_0x1ffe('0x58')],_0x1f6823['id']);if(_0x33c7be>0x6){_0x3af18a=util['format'](_0x1ffe('0x6d'),_0x58fb1d[_0x1ffe('0x58')],_0x1f6823['id']);}logger[_0x1ffe('0xb')](_0x1ffe('0x79'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x1ffe('0x6f'),_0x252519[_0x1ffe('0x32')]),'trigger:browser:url',{'uri':_0x3af18a});})[_0x1ffe('0x71')](function(_0x36a128){logger[_0x1ffe('0x72')](_0x1ffe('0x79'),JSON[_0x1ffe('0x21')](_0x36a128));});};exports[_0x1ffe('0x7a')]=function(_0x5bc654,_0x209340,_0x4767b9,_0x10e9a7,_0x583968,_0x3691cb){var _0x605546,_0x490eed,_0x56efc5,_0xa722ac;_0x3691cb[_0x1ffe('0x58')]=intUtil[_0x1ffe('0x59')](_0x3691cb[_0x1ffe('0x58')]);_0x3691cb[_0x1ffe('0x5a')]=intUtil[_0x1ffe('0x59')](_0x3691cb[_0x1ffe('0x5a')]);def['uri']=util[_0x1ffe('0x23')](_0x1ffe('0x5b'),_0x3691cb['remoteUri']);if(_0x583968&&_0x583968[_0x1ffe('0x5c')]){logger['info']('['+_0x209340['lastevent']['toUpperCase']()+']',_0x1ffe('0x5e'));_0x209340[_0x1ffe('0x5f')]=util['format'](_0x1ffe('0x60'),_0x3691cb[_0x1ffe('0x5a')],_0x209340['uniqueid'],md5(_0x209340[_0x1ffe('0x61')]));}else{_0x209340['recordingURL']='';}return getConnection(_0x3691cb)[_0x1ffe('0x3a')](function(_0x16aed5){_0xa722ac=_0x16aed5;if(!_[_0x1ffe('0x7b')](_0x10e9a7)){return getUser(_0x3691cb,_0x10e9a7[_0x1ffe('0x32')],_0xa722ac);}else{return getUser(_0x3691cb,null,_0xa722ac);}})[_0x1ffe('0x3a')](function(_0x46000c){_0x605546=_0x46000c;logger['info'](_0x1ffe('0x62'),_0x605546['id']);return getEndUser(_0x3691cb,_0x209340[_0x1ffe('0x63')],_0x209340[_0x1ffe('0x7c')],_0xa722ac);})[_0x1ffe('0x3a')](function(_0x3ea059){_0x490eed=_0x3ea059;logger['info'](_0x1ffe('0x64'),_0x490eed['id']);return getTicket(_0x3691cb,_0x605546,_0x490eed,_0x4767b9,_0x209340,_0x4767b9['Fields'],_0xa722ac,_0x1ffe('0x66'));})[_0x1ffe('0x3a')](function(_0x5f4e91){_0x56efc5=_0x5f4e91;logger[_0x1ffe('0xb')](_0x1ffe('0x67'));logger[_0x1ffe('0xb')]('The\x20Ticket\x20ID\x20is:',_0x56efc5['id']);return setRelationship(_0xa722ac,_0x605546,_0x56efc5,_0x1ffe('0x69'));})[_0x1ffe('0x3a')](function(){return setRelationship(_0xa722ac,_0x490eed,_0x56efc5,_0x1ffe('0x6a'));})[_0x1ffe('0x3a')](function(){return getServerInfo(_0xa722ac);})[_0x1ffe('0x71')](function(_0x5a0da6){logger[_0x1ffe('0x72')]('['+_0x209340[_0x1ffe('0x7d')]['toUpperCase']()+']',JSON['stringify'](_0x5a0da6));});};