d693171e6929de042e1e9217c20412dc2b6940ee
[motion2.git] / server / services / ami / trigger / integration / sugarcrm.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0xc1d3=['duration_minutes','parent_id','Contacts','parent_name','name','direction','length','forEach','variableName','push','idField','JSON','stringify','Calls','Basic\x20%s','toString','base64','get_server_info','isNil','Getting\x20agent\x20with\x20name','format','user_name','then','find','name_value_list','value','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','resolve','user_id','Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','get_entry_list','contacts.phone_home\x20=\x20\x22%s\x22','phone_home','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','first_name','<unknown>','Caller\x20-\x20%s','Enduser\x20created.','entry_list','debug','[HTTP]','merge','string','customField','toLowerCase','custom_fields','content','variable','type','customVariable','Variable','POST','login','username','password','PLAIN','sessionID','set_relationship','queue','remoteUri','stripTrailingSlash','serverUrl','%s/service/v4_1/rest.php','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','Inbound','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','users','version','charAt','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','catch','outbound','recordingFormat','none','The\x20User\x20ID\x20is:','destcalleridname','Outbound','[OUTBOUND]','error','unmanaged','lastevent','toUpperCase','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','sugarcrm','redis','defaults','socket.io-emitter','emit','info','Creating\x20new\x20ticket...','getString','Subjects','assigned_user_id','created_by','description','Descriptions','date_start','toISOString','replace'];(function(_0x208f61,_0x44fe04){var _0x359cd0=function(_0xbbad0){while(--_0xbbad0){_0x208f61['push'](_0x208f61['shift']());}};_0x359cd0(++_0x44fe04);}(_0xc1d3,0x1c9));var _0x3c1d=function(_0x8437cd,_0x53604b){_0x8437cd=_0x8437cd-0x0;var _0x3d683e=_0xc1d3[_0x8437cd];return _0x3d683e;};'use strict';var _=require('lodash');var rp=require(_0x3c1d('0x0'));var BPromise=require('bluebird');var md5=require(_0x3c1d('0x1'));var util=require(_0x3c1d('0x2'));var Redis=require(_0x3c1d('0x3'));var intUtil=require(_0x3c1d('0x4'));var config=require(_0x3c1d('0x5'));var logger=require(_0x3c1d('0x6'))(_0x3c1d('0x7'));config[_0x3c1d('0x8')]=_[_0x3c1d('0x9')](config[_0x3c1d('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0x3c1d('0xa'))(new Redis(config[_0x3c1d('0x8')]));var def={'method':'POST','json':!![]};function emit(_0x1f6753,_0x11bf48,_0x11a3cd){io['to'](_0x1f6753)[_0x3c1d('0xb')](_0x11bf48,_0x11a3cd);}function getTicket(_0x4dd893,_0x10c6b4,_0x569344,_0x177e43,_0x137016,_0x450457,_0x50ed5a,_0x2a507b){logger[_0x3c1d('0xc')](_0x3c1d('0xd'));var _0x32f8c3=new Date();var _0x38b43e=[{'name':'name','value':intUtil[_0x3c1d('0xe')](_0x177e43[_0x3c1d('0xf')],_0x137016,'\x20')},{'name':_0x3c1d('0x10'),'value':_0x10c6b4['id']},{'name':_0x3c1d('0x11'),'value':_0x10c6b4['id']},{'name':_0x3c1d('0x12'),'value':intUtil[_0x3c1d('0xe')](_0x177e43[_0x3c1d('0x13')],_0x137016,'\x0a')},{'name':_0x3c1d('0x14'),'value':_0x32f8c3[_0x3c1d('0x15')]()['slice'](0x0,0x13)[_0x3c1d('0x16')]('T','\x20')},{'name':'duration_hours','value':'0'},{'name':_0x3c1d('0x17'),'value':'15'},{'name':_0x3c1d('0x18'),'value':_0x569344['id']},{'name':'parent_type','value':_0x3c1d('0x19')},{'name':_0x3c1d('0x1a'),'value':_0x569344[_0x3c1d('0x1b')]},{'name':_0x3c1d('0x1c'),'value':_0x2a507b}];if(_0x450457[_0x3c1d('0x1d')]){_[_0x3c1d('0x1e')](_0x450457,function(_0x175d5b){if(_0x137016[_0x175d5b[_0x3c1d('0x1f')]]){_0x38b43e[_0x3c1d('0x20')]({'name':_0x175d5b[_0x3c1d('0x21')],'value':_0x137016[_0x175d5b[_0x3c1d('0x1f')]]});}});}return request({'form':{'method':'set_entry','input_type':_0x3c1d('0x22'),'response_type':'JSON','rest_data':JSON[_0x3c1d('0x23')]({'session':_0x50ed5a['id'],'module_name':_0x3c1d('0x24'),'name_value_list':_0x38b43e})}});}function getAuth(_0x1f768f){return util['format'](_0x3c1d('0x25'),new Buffer(_0x1f768f['apiKey']+':X')[_0x3c1d('0x26')](_0x3c1d('0x27')));}function getServerInfo(_0x331d50){return request({'form':{'method':_0x3c1d('0x28'),'input_type':_0x3c1d('0x22'),'response_type':'JSON','rest_data':JSON['stringify']({'session':_0x331d50['id']})}});}function getUser(_0x11cc44,_0x268762,_0xbe7eff){if(!_[_0x3c1d('0x29')](_0x268762)){logger[_0x3c1d('0xc')](_0x3c1d('0x2a'),_0x268762);return request({'form':{'method':'get_entry_list','input_type':_0x3c1d('0x22'),'response_type':'JSON','rest_data':JSON[_0x3c1d('0x23')]({'session':_0xbe7eff['id'],'module_name':'Employees','query':util[_0x3c1d('0x2b')]('INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200',_0x268762),'order_by':'','offset':'0','select_fields':['id','name',_0x3c1d('0x2c')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0x3c1d('0x2d')](function(_0x8df775){if(_0x8df775['entry_list'][_0x3c1d('0x1d')]){var _0x14ebfb=_[_0x3c1d('0x2e')](_0x8df775['entry_list'],function(_0x2edb27){return _0x2edb27['name_value_list']['user_name']['value']===_0x268762;});if(_0x14ebfb){logger[_0x3c1d('0xc')]('Agent\x20found!');return BPromise['resolve']({'id':_0x14ebfb[_0x3c1d('0x2f')]['id'][_0x3c1d('0x30')],'name':_0x14ebfb[_0x3c1d('0x2f')][_0x3c1d('0x1b')]['value']});}}logger['info'](_0x3c1d('0x31'));return BPromise[_0x3c1d('0x32')]({'id':_0xbe7eff[_0x3c1d('0x2f')][_0x3c1d('0x33')][_0x3c1d('0x30')],'name':_0xbe7eff[_0x3c1d('0x2f')]['user_name'][_0x3c1d('0x30')]});});}else{logger['info'](_0x3c1d('0x34'));return BPromise['resolve']({'id':_0xbe7eff[_0x3c1d('0x2f')]['user_id'][_0x3c1d('0x30')],'name':_0xbe7eff[_0x3c1d('0x2f')][_0x3c1d('0x2c')]['value']});}}function getEndUser(_0x115b02,_0x8856dd,_0x1d8961,_0x3fdbcb){logger[_0x3c1d('0xc')](_0x3c1d('0x35'),_0x1d8961);return request({'form':{'method':_0x3c1d('0x36'),'input_type':_0x3c1d('0x22'),'response_type':_0x3c1d('0x22'),'rest_data':JSON[_0x3c1d('0x23')]({'session':_0x3fdbcb['id'],'module_name':'Contacts','query':util[_0x3c1d('0x2b')](_0x3c1d('0x37'),_0x1d8961),'order_by':'','offset':'0','select_fields':['id','name',_0x3c1d('0x38')],'link_name_to_fields_array':[],'max_results':-0x1,'deleted':'0'})}})[_0x3c1d('0x2d')](function(_0x3b0cb2){if(_0x3b0cb2['entry_list'][_0x3c1d('0x1d')]){var _0x2d70b8=_[_0x3c1d('0x2e')](_0x3b0cb2['entry_list'],function(_0x5b3d4d){return _0x5b3d4d[_0x3c1d('0x2f')][_0x3c1d('0x38')][_0x3c1d('0x30')]===_0x1d8961;});if(_0x2d70b8){logger[_0x3c1d('0xc')](_0x3c1d('0x39'));return BPromise[_0x3c1d('0x32')]({'id':_0x2d70b8[_0x3c1d('0x2f')]['id'][_0x3c1d('0x30')],'name':_0x2d70b8['name_value_list'][_0x3c1d('0x1b')][_0x3c1d('0x30')],'phone':_0x2d70b8['name_value_list'][_0x3c1d('0x38')][_0x3c1d('0x30')]});}}else{logger[_0x3c1d('0xc')](_0x3c1d('0x3a'));return request({'form':{'method':'set_entry','input_type':'JSON','response_type':'JSON','rest_data':JSON[_0x3c1d('0x23')]({'session':_0x3fdbcb['id'],'module_name':'Contacts','name_value_list':[{'name':_0x3c1d('0x3b'),'value':_0x8856dd!==_0x3c1d('0x3c')?_0x8856dd:util[_0x3c1d('0x2b')](_0x3c1d('0x3d'),_0x1d8961)},{'name':_0x3c1d('0x38'),'value':_0x1d8961}]})}})[_0x3c1d('0x2d')](function(_0x4e92e7){logger[_0x3c1d('0xc')](_0x3c1d('0x3e'));return BPromise[_0x3c1d('0x32')]({'id':_0x4e92e7['id'],'name':_0x4e92e7[_0x3c1d('0x3f')][_0x3c1d('0x3b')]['value'],'phone':_0x4e92e7[_0x3c1d('0x3f')][_0x3c1d('0x38')][_0x3c1d('0x30')]});});}});}function request(_0x13dfeb){logger[_0x3c1d('0x40')](_0x3c1d('0x41'),JSON[_0x3c1d('0x23')](_0x13dfeb));return rp(_[_0x3c1d('0x42')](def,_0x13dfeb));}function getTags(_0x43211f,_0x16e283){var _0xabf7cc=[];if(_0x43211f&&_0x43211f['length']>0x0){_0xabf7cc=_['map'](_0x43211f,_0x16e283);}return _0xabf7cc;}function getCustomFields(_0x48d755,_0x2e4110){var _0x166cea=[];var _0x7f2a2f={'custom_fields':[]};if(_0x48d755[_0x3c1d('0x1d')]>0x0){_[_0x3c1d('0x1e')](_0x48d755,function(_0x27c107){if(_0x27c107['type']===_0x3c1d('0x43')&&_0x27c107['nameField']&&!_0x27c107[_0x3c1d('0x44')]){_0x7f2a2f[_0x27c107['nameField'][_0x3c1d('0x45')]()]=_0x27c107['content'][_0x3c1d('0x26')]();}else if(_0x27c107['type']===_0x3c1d('0x43')&&_0x27c107[_0x3c1d('0x21')]&&_0x27c107[_0x3c1d('0x44')]){_0x7f2a2f[_0x3c1d('0x46')][_0x3c1d('0x20')]({'id':_0x27c107['idField'],'value':_0x27c107[_0x3c1d('0x47')][_0x3c1d('0x26')]()});}else if(_0x27c107['type']===_0x3c1d('0x48')&&_0x27c107[_0x3c1d('0x1f')]&&_0x27c107['idField']&&_0x27c107[_0x3c1d('0x44')]){_0x2e4110[_0x27c107[_0x3c1d('0x1f')]]&&_0x7f2a2f['custom_fields'][_0x3c1d('0x20')]({'id':_0x27c107['idField'],'value':_0x2e4110[_0x27c107['variableName']][_0x3c1d('0x26')]()});}else if(_0x27c107[_0x3c1d('0x49')]===_0x3c1d('0x4a')&&_0x27c107[_0x3c1d('0x4b')]&&_0x27c107[_0x3c1d('0x4b')][_0x3c1d('0x1b')]&&_0x27c107[_0x3c1d('0x21')]&&_0x27c107['customField']){_0x2e4110[_0x27c107['Variable'][_0x3c1d('0x1b')][_0x3c1d('0x45')]()]&&_0x7f2a2f[_0x3c1d('0x46')][_0x3c1d('0x20')]({'id':_0x27c107[_0x3c1d('0x21')],'value':_0x2e4110[_0x27c107[_0x3c1d('0x4b')][_0x3c1d('0x1b')][_0x3c1d('0x45')]()][_0x3c1d('0x26')]()});}});}return _0x7f2a2f;}function getConnection(_0x56ed1a){return request({'method':_0x3c1d('0x4c'),'form':{'method':_0x3c1d('0x4d'),'input_type':_0x3c1d('0x22'),'response_type':_0x3c1d('0x22'),'rest_data':JSON[_0x3c1d('0x23')]({'user_auth':{'user_name':_0x56ed1a[_0x3c1d('0x4e')],'password':_0x56ed1a[_0x3c1d('0x4f')],'encryption':_0x3c1d('0x50')},'application':'xCALLY\x20Motion\x20integration'})}})[_0x3c1d('0x2d')](function(_0x1f2dc4){var _0x8101a4=_0x1f2dc4;if(_0x8101a4['id']){def[_0x3c1d('0x51')]=_0x8101a4['id'];return BPromise[_0x3c1d('0x32')](_0x8101a4);}else{throw new Error(util[_0x3c1d('0x2b')]('Account\x20%d\x20is\x20not\x20valid',_0x56ed1a['id']));}});}function setRelationship(_0x3eef83,_0x1156dc,_0x51ce24,_0x10a7e0){return request({'form':{'method':_0x3c1d('0x52'),'input_type':_0x3c1d('0x22'),'response_type':_0x3c1d('0x22'),'rest_data':JSON[_0x3c1d('0x23')]({'session':_0x3eef83['id'],'module_name':'Calls','module_id':_0x51ce24['id'],'link_field_name':_0x10a7e0,'related_ids':[_0x1156dc['id']],'name_value_list':[],'delete':0x0})}});}exports[_0x3c1d('0x53')]=function(_0x4edc62,_0x3632d1,_0x2f230e,_0x341362,_0x50201b,_0x376ec8){var _0x316b9b,_0x35589e,_0x44e0a3,_0x39cd27;_0x376ec8[_0x3c1d('0x54')]=intUtil[_0x3c1d('0x55')](_0x376ec8[_0x3c1d('0x54')]);_0x376ec8[_0x3c1d('0x56')]=intUtil[_0x3c1d('0x55')](_0x376ec8[_0x3c1d('0x56')]);def['uri']=util[_0x3c1d('0x2b')](_0x3c1d('0x57'),_0x376ec8['remoteUri']);if(_0x50201b&&_0x50201b[_0x3c1d('0x58')]){logger[_0x3c1d('0xc')](_0x3c1d('0x59'),_0x3c1d('0x5a'));_0x3632d1[_0x3c1d('0x5b')]=util['format'](_0x3c1d('0x5c'),_0x376ec8['serverUrl'],_0x3632d1[_0x3c1d('0x5d')],md5(_0x3632d1[_0x3c1d('0x5d')]));}else{_0x3632d1[_0x3c1d('0x5b')]='';}return getConnection(_0x376ec8)[_0x3c1d('0x2d')](function(_0x4bc096){_0x39cd27=_0x4bc096;return getUser(_0x376ec8,_0x341362['name'],_0x39cd27);})['then'](function(_0x4e5dee){_0x316b9b=_0x4e5dee;logger[_0x3c1d('0xc')]('The\x20User\x20ID\x20is:',_0x316b9b['id']);return getEndUser(_0x376ec8,_0x3632d1[_0x3c1d('0x5e')],_0x3632d1[_0x3c1d('0x5f')],_0x39cd27);})['then'](function(_0x22d68b){_0x35589e=_0x22d68b;logger['info'](_0x3c1d('0x60'),_0x35589e['id']);return getTicket(_0x376ec8,_0x316b9b,_0x35589e,_0x2f230e,_0x3632d1,_0x2f230e[_0x3c1d('0x61')],_0x39cd27,_0x3c1d('0x62'));})[_0x3c1d('0x2d')](function(_0xe0b06){_0x44e0a3=_0xe0b06;logger['info'](_0x3c1d('0x63'));logger[_0x3c1d('0xc')](_0x3c1d('0x64'),_0x44e0a3['id']);return setRelationship(_0x39cd27,_0x316b9b,_0x44e0a3,_0x3c1d('0x65'));})[_0x3c1d('0x2d')](function(){return setRelationship(_0x39cd27,_0x35589e,_0x44e0a3,'contacts');})[_0x3c1d('0x2d')](function(){return getServerInfo(_0x39cd27);})[_0x3c1d('0x2d')](function(_0xd1b33a){var _0x3b314f=parseInt(_0xd1b33a[_0x3c1d('0x66')][_0x3c1d('0x67')](0x0));var _0x6bb6b5=util[_0x3c1d('0x2b')](_0x3c1d('0x68'),_0x376ec8[_0x3c1d('0x54')],_0x44e0a3['id']);if(_0x3b314f>0x6){_0x6bb6b5=util[_0x3c1d('0x2b')](_0x3c1d('0x69'),_0x376ec8['remoteUri'],_0x44e0a3['id']);}logger[_0x3c1d('0xc')](_0x3c1d('0x59'),_0x3c1d('0x6a'));emit(util[_0x3c1d('0x2b')](_0x3c1d('0x6b'),_0x341362[_0x3c1d('0x1b')]),'trigger:browser:url',{'uri':_0x6bb6b5});})[_0x3c1d('0x6c')](function(_0x4dd8e1){logger['error'](_0x3c1d('0x59'),JSON[_0x3c1d('0x23')](_0x4dd8e1));});};exports[_0x3c1d('0x6d')]=function(_0x415386,_0x8aaaac,_0x455362,_0x6795fd,_0xb04237,_0x54d849,_0x440ccb){var _0x199023,_0x55c8c1,_0x1a2392,_0x559f77;_0x54d849[_0x3c1d('0x54')]=intUtil['stripTrailingSlash'](_0x54d849['remoteUri']);_0x54d849[_0x3c1d('0x56')]=intUtil[_0x3c1d('0x55')](_0x54d849['serverUrl']);def['uri']=util[_0x3c1d('0x2b')](_0x3c1d('0x57'),_0x54d849[_0x3c1d('0x54')]);if(_0x440ccb&&_0x440ccb['recordingFormat']&&_0x440ccb[_0x3c1d('0x6e')]!==_0x3c1d('0x6f')){logger[_0x3c1d('0xc')]('[OUTBOUND]',_0x3c1d('0x5a'));_0x8aaaac[_0x3c1d('0x5b')]=util[_0x3c1d('0x2b')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x54d849[_0x3c1d('0x56')],_0x8aaaac['uniqueid'],md5(_0x8aaaac[_0x3c1d('0x5d')]));}return getConnection(_0x54d849)['then'](function(_0x3b3ae7){_0x559f77=_0x3b3ae7;return getUser(_0x54d849,_0x6795fd[_0x3c1d('0x1b')],_0x559f77);})[_0x3c1d('0x2d')](function(_0x2207fd){_0x199023=_0x2207fd;logger[_0x3c1d('0xc')](_0x3c1d('0x70'),_0x199023['id']);return getEndUser(_0x54d849,_0x8aaaac[_0x3c1d('0x71')],_0x8aaaac['destcalleridnum'],_0x559f77);})[_0x3c1d('0x2d')](function(_0x50d06c){_0x55c8c1=_0x50d06c;logger[_0x3c1d('0xc')]('The\x20Enduser\x20ID\x20is:',_0x55c8c1['id']);return getTicket(_0x54d849,_0x199023,_0x55c8c1,_0x455362,_0x8aaaac,_0x455362[_0x3c1d('0x61')],_0x559f77,_0x3c1d('0x72'));})[_0x3c1d('0x2d')](function(_0x3401b1){_0x1a2392=_0x3401b1;logger[_0x3c1d('0xc')](_0x3c1d('0x63'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x1a2392['id']);return setRelationship(_0x559f77,_0x199023,_0x1a2392,_0x3c1d('0x65'));})[_0x3c1d('0x2d')](function(){return setRelationship(_0x559f77,_0x55c8c1,_0x1a2392,'contacts');})[_0x3c1d('0x2d')](function(){return getServerInfo(_0x559f77);})[_0x3c1d('0x2d')](function(_0x38663a){var _0x2ddef8=parseInt(_0x38663a[_0x3c1d('0x66')]['charAt'](0x0));var _0x3aac17=util[_0x3c1d('0x2b')](_0x3c1d('0x68'),_0x54d849[_0x3c1d('0x54')],_0x1a2392['id']);if(_0x2ddef8>0x6){_0x3aac17=util[_0x3c1d('0x2b')]('%s/#bwc/index.php?module=Calls&action=EditView&record=%s',_0x54d849[_0x3c1d('0x54')],_0x1a2392['id']);}logger[_0x3c1d('0xc')](_0x3c1d('0x73'),_0x3c1d('0x6a'));emit(util[_0x3c1d('0x2b')](_0x3c1d('0x6b'),_0x6795fd[_0x3c1d('0x1b')]),'trigger:browser:url',{'uri':_0x3aac17});})[_0x3c1d('0x6c')](function(_0x3f783f){logger[_0x3c1d('0x74')](_0x3c1d('0x73'),JSON[_0x3c1d('0x23')](_0x3f783f));});};exports[_0x3c1d('0x75')]=function(_0x16afaa,_0x31402a,_0xef6dd9,_0x3245b5,_0x2806ac,_0x26a680){var _0x16cd9a,_0x278243,_0xb850e6,_0x1a071b;_0x26a680[_0x3c1d('0x54')]=intUtil[_0x3c1d('0x55')](_0x26a680[_0x3c1d('0x54')]);_0x26a680['serverUrl']=intUtil[_0x3c1d('0x55')](_0x26a680[_0x3c1d('0x56')]);def['uri']=util[_0x3c1d('0x2b')]('%s/service/v4_1/rest.php',_0x26a680[_0x3c1d('0x54')]);if(_0x2806ac&&_0x2806ac['monitor_format']){logger[_0x3c1d('0xc')]('['+_0x31402a[_0x3c1d('0x76')][_0x3c1d('0x77')]()+']','Recording\x20is\x20enabled!');_0x31402a[_0x3c1d('0x5b')]=util['format'](_0x3c1d('0x5c'),_0x26a680[_0x3c1d('0x56')],_0x31402a[_0x3c1d('0x5d')],md5(_0x31402a[_0x3c1d('0x5d')]));}else{_0x31402a[_0x3c1d('0x5b')]='';}return getConnection(_0x26a680)['then'](function(_0x1cd4b9){_0x1a071b=_0x1cd4b9;if(!_[_0x3c1d('0x29')](_0x3245b5)){return getUser(_0x26a680,_0x3245b5[_0x3c1d('0x1b')],_0x1a071b);}else{return getUser(_0x26a680,null,_0x1a071b);}})[_0x3c1d('0x2d')](function(_0xdf7384){_0x16cd9a=_0xdf7384;logger[_0x3c1d('0xc')](_0x3c1d('0x70'),_0x16cd9a['id']);return getEndUser(_0x26a680,_0x31402a[_0x3c1d('0x5e')],_0x31402a[_0x3c1d('0x5f')],_0x1a071b);})['then'](function(_0x174ff8){_0x278243=_0x174ff8;logger[_0x3c1d('0xc')](_0x3c1d('0x60'),_0x278243['id']);return getTicket(_0x26a680,_0x16cd9a,_0x278243,_0xef6dd9,_0x31402a,_0xef6dd9['Fields'],_0x1a071b,'Inbound');})[_0x3c1d('0x2d')](function(_0x50e4db){_0xb850e6=_0x50e4db;logger['info'](_0x3c1d('0x63'));logger['info'](_0x3c1d('0x64'),_0xb850e6['id']);return setRelationship(_0x1a071b,_0x16cd9a,_0xb850e6,_0x3c1d('0x65'));})[_0x3c1d('0x2d')](function(){return setRelationship(_0x1a071b,_0x278243,_0xb850e6,'contacts');})[_0x3c1d('0x2d')](function(){return getServerInfo(_0x1a071b);})[_0x3c1d('0x6c')](function(_0x4ab2c1){logger[_0x3c1d('0x74')]('['+_0x31402a[_0x3c1d('0x76')]['toUpperCase']()+']',JSON[_0x3c1d('0x23')](_0x4ab2c1));});};