e35915717c28d59026f30b3e2d038cb78145030c
[motion2.git] / server / services / ami / trigger / integration / sugarcrm.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0xa8c4=['parent_type','Contacts','direction','length','variableName','idField','JSON','stringify','Calls','format','Basic\x20%s','apiKey','toString','get_server_info','isNil','Getting\x20agent\x20with\x20name','get_entry_list','INSTR\x20(\x20users.user_name,\x20\x22%s\x22)\x20>\x200','then','find','entry_list','value','Agent\x20found!','resolve','name_value_list','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','user_id','Agent\x20not\x20available,\x20using\x20the\x20admin\x20account!','user_name','Searching\x20enduser\x20with\x20phone','contacts.phone_home\x20=\x20\x22%s\x22','phone_home','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','set_entry','first_name','<unknown>','debug','[HTTP]','merge','map','forEach','type','string','nameField','customField','toLowerCase','content','variable','custom_fields','Variable','push','login','password','PLAIN','xCALLY\x20Motion\x20integration','Account\x20%d\x20is\x20not\x20valid','set_relationship','queue','remoteUri','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','Fields','Inbound','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','users','contacts','%s/#bwc/index.php?module=Calls&action=EditView&record=%s','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','catch','outbound','%s/service/v4_1/rest.php','recordingFormat','destcalleridname','version','%s/index.php?action=ajaxui#ajaxUILoc=index.php%3Fmodule%3DCalls%26action%3DEditView%26record%3D%s','[OUTBOUND]','error','unmanaged','uri','lastevent','lodash','bluebird','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','sugarcrm','redis','defaults','localhost','POST','info','Creating\x20new\x20ticket...','name','getString','assigned_user_id','created_by','description','Descriptions','toISOString','replace','duration_hours','parent_id'];(function(_0xea343d,_0x311197){var _0x2c6e9c=function(_0x454bd6){while(--_0x454bd6){_0xea343d['push'](_0xea343d['shift']());}};_0x2c6e9c(++_0x311197);}(_0xa8c4,0x1bf));var _0x4a8c=function(_0x463f44,_0xc071ff){_0x463f44=_0x463f44-0x0;var _0x304163=_0xa8c4[_0x463f44];return _0x304163;};'use strict';var _=require(_0x4a8c('0x0'));var rp=require('request-promise');var BPromise=require(_0x4a8c('0x1'));var md5=require(_0x4a8c('0x2'));var util=require(_0x4a8c('0x3'));var Redis=require(_0x4a8c('0x4'));var intUtil=require(_0x4a8c('0x5'));var config=require(_0x4a8c('0x6'));var logger=require(_0x4a8c('0x7'))(_0x4a8c('0x8'));config[_0x4a8c('0x9')]=_[_0x4a8c('0xa')](config['redis'],{'host':_0x4a8c('0xb'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x4a8c('0x9')]));var def={'method':_0x4a8c('0xc'),'json':!![]};function emit(_0xd0d6e,_0x3c021c,_0x57db18){io['to'](_0xd0d6e)['emit'](_0x3c021c,_0x57db18);}function getTicket(_0x17046b,_0x1aaee4,_0x1205d9,_0x5f3131,_0x2a9389,_0x5ee0e1,_0x31e1d2,_0x4e7ecd){logger[_0x4a8c('0xd')](_0x4a8c('0xe'));var _0x2b9788=new Date();var _0x44ef6a=[{'name':_0x4a8c('0xf'),'value':intUtil[_0x4a8c('0x10')](_0x5f3131['Subjects'],_0x2a9389,'\x20')},{'name':_0x4a8c('0x11'),'value':_0x1aaee4['id']},{'name':_0x4a8c('0x12'),'value':_0x1aaee4['id']},{'name':_0x4a8c('0x13'),'value':intUtil[_0x4a8c('0x10')](_0x5f3131[_0x4a8c('0x14')],_0x2a9389,'\x0a')},{'name':'date_start','value':_0x2b9788[_0x4a8c('0x15')]()['slice'](0x0,0x13)[_0x4a8c('0x16')]('T','\x20')},{'name':_0x4a8c('0x17'),'value':'0'},{'name':'duration_minutes','value':'15'},{'name':_0x4a8c('0x18'),'value':_0x1205d9['id']},{'name':_0x4a8c('0x19'),'value':_0x4a8c('0x1a')},{'name':'parent_name','value':_0x1205d9['name']},{'name':_0x4a8c('0x1b'),'value':_0x4e7ecd}];if(_0x5ee0e1[_0x4a8c('0x1c')]){_['forEach'](_0x5ee0e1,function(_0x5c59c4){if(_0x2a9389[_0x5c59c4[_0x4a8c('0x1d')]]){_0x44ef6a['push']({'name':_0x5c59c4[_0x4a8c('0x1e')],'value':_0x2a9389[_0x5c59c4[_0x4a8c('0x1d')]]});}});}return request({'form':{'method':'set_entry','input_type':'JSON','response_type':_0x4a8c('0x1f'),'rest_data':JSON[_0x4a8c('0x20')]({'session':_0x31e1d2['id'],'module_name':_0x4a8c('0x21'),'name_value_list':_0x44ef6a})}});}function getAuth(_0x10b079){return util[_0x4a8c('0x22')](_0x4a8c('0x23'),new Buffer(_0x10b079[_0x4a8c('0x24')]+':X')[_0x4a8c('0x25')]('base64'));}function getServerInfo(_0x59f1d8){return request({'form':{'method':_0x4a8c('0x26'),'input_type':'JSON','response_type':'JSON','rest_data':JSON[_0x4a8c('0x20')]({'session':_0x59f1d8['id']})}});}function getUser(_0x525414,_0xef59e9,_0x50ac75){if(!_[_0x4a8c('0x27')](_0xef59e9)){logger[_0x4a8c('0xd')](_0x4a8c('0x28'),_0xef59e9);return request({'form':{'method':_0x4a8c('0x29'),'input_type':_0x4a8c('0x1f'),'response_type':'JSON','rest_data':JSON[_0x4a8c('0x20')]({'session':_0x50ac75['id'],'module_name':'Employees','query':util[_0x4a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03695,_0x273767){var _0x323305,_0x40fd71,_0x4343bb,_0x3c238e;_0x273767[_0x4a8c('0x54')]=intUtil['stripTrailingSlash'](_0x273767[_0x4a8c('0x54')]);_0x273767[_0x4a8c('0x56')]=intUtil[_0x4a8c('0x55')](_0x273767['serverUrl']);def[_0x4a8c('0x74')]=util[_0x4a8c('0x22')](_0x4a8c('0x6c'),_0x273767[_0x4a8c('0x54')]);if(_0x203695&&_0x203695['monitor_format']){logger[_0x4a8c('0xd')]('['+_0x832344['lastevent']['toUpperCase']()+']',_0x4a8c('0x59'));_0x832344[_0x4a8c('0x5a')]=util['format'](_0x4a8c('0x5b'),_0x273767[_0x4a8c('0x56')],_0x832344['uniqueid'],md5(_0x832344[_0x4a8c('0x5c')]));}else{_0x832344[_0x4a8c('0x5a')]='';}return getConnection(_0x273767)['then'](function(_0x5cf3f1){_0x3c238e=_0x5cf3f1;if(!_['isNil'](_0x168dba)){return getUser(_0x273767,_0x168dba[_0x4a8c('0xf')],_0x3c238e);}else{return getUser(_0x273767,null,_0x3c238e);}})[_0x4a8c('0x2b')](function(_0x190d48){_0x323305=_0x190d48;logger[_0x4a8c('0xd')](_0x4a8c('0x5d'),_0x323305['id']);return getEndUser(_0x273767,_0x832344[_0x4a8c('0x5e')],_0x832344['calleridnum'],_0x3c238e);})['then'](function(_0x111f25){_0x40fd71=_0x111f25;logger[_0x4a8c('0xd')](_0x4a8c('0x5f'),_0x40fd71['id']);return getTicket(_0x273767,_0x323305,_0x40fd71,_0x1873a4,_0x832344,_0x1873a4[_0x4a8c('0x60')],_0x3c238e,'Inbound');})[_0x4a8c('0x2b')](function(_0x351329){_0x4343bb=_0x351329;logger[_0x4a8c('0xd')]('Ticket\x20created!');logger['info'](_0x4a8c('0x63'),_0x4343bb['id']);return setRelationship(_0x3c238e,_0x323305,_0x4343bb,_0x4a8c('0x64'));})[_0x4a8c('0x2b')](function(){return setRelationship(_0x3c238e,_0x40fd71,_0x4343bb,'contacts');})[_0x4a8c('0x2b')](function(){return getServerInfo(_0x3c238e);})[_0x4a8c('0x6a')](function(_0x98d5c9){logger['error']('['+_0x832344[_0x4a8c('0x75')]['toUpperCase']()+']',JSON[_0x4a8c('0x20')](_0x98d5c9));});};