18 var _0x53a1=['username','stringify','resolve','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','statusCode','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','sessionName','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','result','length','Agent\x20found!','first_name','last_name','userId','admin','[vTiger],\x20%s,\x20%s,\x20%s','getUser','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Searching\x20end\x20user\x20with\x20phone','query','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','then','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','phone','getEndUser','getchallenge','token','Account\x20%d\x20is\x20not\x20valid','[HTTP]','queue','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','trigger:browser:url','unmanaged','lastevent','toUpperCase','calleridname','Fields','md5','util','redis','defaults','localhost','emit','forEach','idField','variable','variableName','toString','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Open','getString','Descriptions','POST','format','%s/webservice.php','remoteUri','create'];(function(_0x3dd15e,_0x1f0015){var _0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0x53a1,0x1b8));var _0x153a=function(_0x1870cd,_0x1fe3ae){_0x1870cd=_0x1870cd-0x0;var _0xb0666=_0x53a1[_0x1870cd];return _0xb0666;};'use strict';var _=require('lodash');var rp=require('request-promise');var BPromise=require('bluebird');var md5=require(_0x153a('0x0'));var util=require(_0x153a('0x1'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')('vTiger');config[_0x153a('0x2')]=_[_0x153a('0x3')](config['redis'],{'host':_0x153a('0x4'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));function emit(_0x235f2d,_0x1c10fe,_0x7f9dff){io['to'](_0x235f2d)[_0x153a('0x5')](_0x1c10fe,_0x7f9dff);}function getCustomFields(_0x2aa3ca,_0xe9ff15){var _0x1c2647={};if(_0x2aa3ca['length']>0x0){_[_0x153a('0x6')](_0x2aa3ca,function(_0x4a43ca){if(_0x4a43ca['type']==='string'&&_0x4a43ca[_0x153a('0x7')]){_0x1c2647[_0x4a43ca[_0x153a('0x7')]]=_0x4a43ca['content']['toString']();}else if(_0x4a43ca['type']===_0x153a('0x8')&&_0x4a43ca['variableName']&&_0x4a43ca[_0x153a('0x7')]&&_0xe9ff15[_0x4a43ca[_0x153a('0x9')]]){_0x1c2647[_0x4a43ca[_0x153a('0x7')]]=_0xe9ff15[_0x4a43ca[_0x153a('0x9')]][_0x153a('0xa')]();}else if(_0x4a43ca['type']==='customVariable'&&_0x4a43ca[_0x153a('0xb')]&&_0x4a43ca['Variable']['name']&&_0x4a43ca[_0x153a('0x7')]&&_0xe9ff15[_0x4a43ca['Variable'][_0x153a('0xc')][_0x153a('0xd')]()]){_0x1c2647[_0x4a43ca[_0x153a('0x7')]]=_0xe9ff15[_0x4a43ca[_0x153a('0xb')][_0x153a('0xc')]['toLowerCase']()][_0x153a('0xa')]();}});}return _0x1c2647;}function createTicket(_0x568c33,_0x2862e0,_0x23a0cb,_0x2811aa,_0x1c9c62,_0x2faa48,_0x3db2df){logger[_0x153a('0xe')](_0x153a('0xf'));var _0x26417=_[_0x153a('0x10')]({'parent_id':'','assigned_user_id':_0x2862e0['id'],'ticketpriorities':'Normal','ticketstatus':_0x153a('0x11'),'ticket_title':intUtil[_0x153a('0x12')](_0x2811aa['Subjects'],_0x1c9c62,'\x20'),'description':intUtil[_0x153a('0x12')](_0x2811aa[_0x153a('0x13')],_0x1c9c62,'\x0a'),'contact_id':_0x23a0cb['id']},getCustomFields(_0x2faa48,_0x1c9c62));var _0x48bb14={'method':_0x153a('0x14'),'uri':util[_0x153a('0x15')](_0x153a('0x16'),_0x568c33[_0x153a('0x17')]),'form':{'operation':_0x153a('0x18'),'username':_0x568c33[_0x153a('0x19')],'sessionName':_0x3db2df['sessionName'],'elementType':'HelpDesk','element':JSON[_0x153a('0x1a')](_0x26417)},'json':!![]};return request(_0x48bb14)['then'](function(_0x1a1183){if(_0x1a1183['success']){return BPromise[_0x153a('0x1b')]({'id':_0x1a1183['result']['id']});}else{throw new Error(util['format'](_0x153a('0x1c'),JSON['stringify'](_0x1a1183[_0x153a('0x1d')])));}})[_0x153a('0x1e')](function(_0x2f74c4){var _0x180dd6=_0x2f74c4[_0x153a('0x1f')]||0x1f4;logger[_0x153a('0x1d')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x153a('0x20'),_0x180dd6,JSON[_0x153a('0x1a')](_0x2f74c4));});}function getUser(_0x65d89c,_0x190f74,_0x4e50a8){if(intUtil[_0x153a('0x21')](_0x190f74)){logger[_0x153a('0xe')](_0x153a('0x22'),_0x190f74);return request({'method':_0x153a('0x23'),'uri':util[_0x153a('0x15')](_0x153a('0x16'),_0x65d89c[_0x153a('0x17')]),'qs':{'operation':'query','username':_0x65d89c[_0x153a('0x19')],'sessionName':_0x4e50a8[_0x153a('0x24')],'query':util[_0x153a('0x15')](_0x153a('0x25'),_0x190f74)},'json':!![]})['then'](function(_0x2e5a4e){if(_0x2e5a4e[_0x153a('0x26')]&&_0x2e5a4e[_0x153a('0x27')][_0x153a('0x28')]){logger['info'](_0x153a('0x29'));return BPromise[_0x153a('0x1b')]({'id':_0x2e5a4e[_0x153a('0x27')][0x0]['id'],'email':_0x2e5a4e[_0x153a('0x27')][0x0]['email1'],'name':_0x2e5a4e['result'][0x0][_0x153a('0x2a')]+'\x20'+_0x2e5a4e[_0x153a('0x27')][_0x153a('0x2b')]});}else{logger[_0x153a('0xe')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x153a('0x1b')]({'id':_0x4e50a8[_0x153a('0x2c')],'email':_0x65d89c[_0x153a('0x19')],'name':_0x153a('0x2d')});}})[_0x153a('0x1e')](function(_0x5d7d23){var _0xbdf631=_0x5d7d23[_0x153a('0x1f')]||0x1f4;logger[_0x153a('0x1d')](_0x153a('0x2e'),_0x153a('0x2f'),_0xbdf631,JSON[_0x153a('0x1a')](_0x5d7d23));});}else{logger[_0x153a('0xe')](_0x153a('0x30'));return BPromise[_0x153a('0x1b')]({'id':_0x4e50a8[_0x153a('0x2c')],'email':_0x65d89c[_0x153a('0x19')],'name':'admin'})[_0x153a('0x1e')](function(_0x2bc1c4){var _0x32d766=_0x2bc1c4[_0x153a('0x1f')]||0x1f4;logger[_0x153a('0x1d')](_0x153a('0x2e'),_0x153a('0x2f'),_0x32d766,JSON[_0x153a('0x1a')](_0x2bc1c4));});}}function getEndUser(_0xe74fd4,_0x56ea17,_0x57e280,_0x5a77bc){logger['info'](_0x153a('0x31'),_0x57e280);return request({'method':_0x153a('0x23'),'uri':util['format'](_0x153a('0x16'),_0xe74fd4['remoteUri']),'qs':{'operation':_0x153a('0x32'),'username':_0xe74fd4['username'],'sessionName':_0x5a77bc[_0x153a('0x24')],'query':util['format'](_0x153a('0x33'),_0x57e280,_0x57e280,_0x57e280,_0x57e280,_0x57e280)},'json':!![]})[_0x153a('0x34')](function(_0x5725b8){if(_0x5725b8['success']&&_0x5725b8[_0x153a('0x27')][_0x153a('0x28')]){logger[_0x153a('0xe')]('Enduser\x20found!');return BPromise[_0x153a('0x1b')]({'id':_0x5725b8['result'][0x0]['id'],'name':_0x5725b8['result'][0x0][_0x153a('0x35')]+'\x20'+_0x5725b8[_0x153a('0x27')][0x0][_0x153a('0x36')],'phone':_0x57e280});}else{logger[_0x153a('0xe')](_0x153a('0x37'));return request({'method':_0x153a('0x14'),'uri':util[_0x153a('0x15')](_0x153a('0x16'),_0xe74fd4['remoteUri']),'form':{'operation':_0x153a('0x18'),'sessionName':_0x5a77bc[_0x153a('0x24')],'elementType':_0x153a('0x38'),'element':JSON[_0x153a('0x1a')]({'lastname':_0x56ea17,'phone':_0x57e280,'assigned_user_id':'\x20'})},'json':!![]})['then'](function(_0x16594e){logger[_0x153a('0xe')](_0x153a('0x39'));return BPromise[_0x153a('0x1b')]({'id':_0x16594e['result']['id'],'name':_0x16594e[_0x153a('0x27')][_0x153a('0x36')],'phone':_0x16594e['result'][_0x153a('0x3a')]});})[_0x153a('0x1e')](function(_0x8cd5a6){var _0x310d29=_0x8cd5a6[_0x153a('0x1f')]||0x1f4;logger[_0x153a('0x1d')](_0x153a('0x2e'),_0x153a('0x3b'),_0x310d29,JSON[_0x153a('0x1a')](_0x8cd5a6));});}});}function getConnection(_0x4191f0){var _0x22595b=_0x4191f0['username'];var _0x3b750b=_0x4191f0['accessKey'];return request({'method':'GET','uri':util['format'](_0x153a('0x16'),_0x4191f0[_0x153a('0x17')]),'qs':{'operation':_0x153a('0x3c'),'username':_0x22595b},'json':!![]})[_0x153a('0x34')](function(_0x4c4347){if(_0x4c4347[_0x153a('0x26')]){return request({'method':_0x153a('0x14'),'uri':util[_0x153a('0x15')](_0x153a('0x16'),_0x4191f0[_0x153a('0x17')]),'form':{'operation':'login','username':_0x22595b,'accessKey':md5(_0x4c4347['result'][_0x153a('0x3d')]+_0x3b750b)},'json':!![]});}})[_0x153a('0x34')](function(_0x577a4e){if(_0x577a4e[_0x153a('0x26')]){return BPromise[_0x153a('0x1b')](_0x577a4e[_0x153a('0x27')]);}else{throw new Error(util['format'](_0x153a('0x3e'),_0x4191f0['id']));}})[_0x153a('0x1e')](function(_0x177777){var _0x316e85=_0x177777[_0x153a('0x1f')]||0x1f4;logger[_0x153a('0x1d')](_0x153a('0x2e'),'getConnection',_0x316e85,JSON[_0x153a('0x1a')](_0x177777));});}function request(_0x3a2882){logger[_0x153a('0xe')](_0x153a('0x3f'),JSON[_0x153a('0x1a')](_0x3a2882));return rp(_0x3a2882);}exports[_0x153a('0x40')]=function(_0x3b3b90,_0x11ee57,_0x41d606,_0x127d26,_0x4b0827,_0x5dfcf5){var _0x37e7bc,_0x14aae7,_0x5a7c89,_0x520ac5;_0x5dfcf5[_0x153a('0x17')]=intUtil[_0x153a('0x41')](_0x5dfcf5[_0x153a('0x17')]);if(_0x4b0827&&_0x4b0827[_0x153a('0x42')]){logger['info'](_0x153a('0x43'),_0x153a('0x44'));_0x11ee57[_0x153a('0x45')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5dfcf5[_0x153a('0x46')],_0x11ee57[_0x153a('0x47')],md5(_0x11ee57[_0x153a('0x47')]));}else{_0x11ee57[_0x153a('0x45')]='';}return getConnection(_0x5dfcf5)[_0x153a('0x34')](function(_0x3b0d6b){_0x520ac5=_0x3b0d6b;return getUser(_0x5dfcf5,_0x127d26[_0x153a('0x48')],_0x520ac5);})[_0x153a('0x34')](function(_0x3a5f8c){_0x37e7bc=_0x3a5f8c;logger[_0x153a('0xe')](_0x153a('0x49'),_0x37e7bc['id']);return getEndUser(_0x5dfcf5,_0x11ee57['calleridname'],_0x11ee57[_0x153a('0x4a')],_0x520ac5);})['then'](function(_0x128ed3){_0x14aae7=_0x128ed3;logger[_0x153a('0xe')](_0x153a('0x4b'),_0x14aae7['id']);return createTicket(_0x5dfcf5,_0x37e7bc,_0x14aae7,_0x41d606,_0x11ee57,_0x41d606['Fields'],_0x520ac5);})[_0x153a('0x34')](function(_0x2e0cf4){_0x5a7c89=_0x2e0cf4;logger['info'](_0x153a('0x4c'));logger[_0x153a('0xe')](_0x153a('0x4d'),_0x5a7c89['id']);var _0x25b9f6=util[_0x153a('0x15')](_0x153a('0x4e'),_0x5dfcf5[_0x153a('0x17')],_[_0x153a('0x4f')](_0x5a7c89['id'],'x')[0x1]);logger['info']('[QUEUE]',_0x153a('0x50'));emit(util['format']('user:%s',_0x127d26[_0x153a('0xc')]),'trigger:browser:url',{'uri':_0x25b9f6});})['catch'](function(_0x92347){logger[_0x153a('0x1d')](_0x153a('0x43'),JSON[_0x153a('0x1a')](_0x92347));});};exports['outbound']=function(_0x45f151,_0x44fc6e,_0x3970bd,_0x1d58c8,_0x5a1134,_0x2e1564,_0x1b6c6b){var _0x2ba9dd,_0x1ab34a,_0x76a6cb,_0x49756e;_0x2e1564[_0x153a('0x17')]=intUtil[_0x153a('0x41')](_0x2e1564[_0x153a('0x17')]);_0x2e1564[_0x153a('0x46')]=intUtil['stripTrailingSlash'](_0x2e1564[_0x153a('0x46')]);if(_0x1b6c6b&&_0x1b6c6b[_0x153a('0x51')]&&_0x1b6c6b[_0x153a('0x51')]!==_0x153a('0x52')){logger[_0x153a('0xe')](_0x153a('0x53'),_0x153a('0x44'));_0x44fc6e[_0x153a('0x45')]=util[_0x153a('0x15')](_0x153a('0x54'),_0x2e1564[_0x153a('0x46')],_0x44fc6e[_0x153a('0x47')],md5(_0x44fc6e['uniqueid']));}return getConnection(_0x2e1564)[_0x153a('0x34')](function(_0x4c0e61){_0x49756e=_0x4c0e61;return getUser(_0x2e1564,_0x1d58c8[_0x153a('0x48')],_0x49756e);})['then'](function(_0x14864a){_0x2ba9dd=_0x14864a;logger[_0x153a('0xe')]('The\x20User\x20ID\x20is:',_0x2ba9dd['id']);return getEndUser(_0x2e1564,_0x44fc6e[_0x153a('0x55')],_0x44fc6e[_0x153a('0x56')],_0x49756e);})[_0x153a('0x34')](function(_0x3fc233){_0x1ab34a=_0x3fc233;logger['info'](_0x153a('0x4b'),_0x1ab34a['id']);return createTicket(_0x2e1564,_0x2ba9dd,_0x1ab34a,_0x3970bd,_0x44fc6e,_0x3970bd['Fields'],_0x49756e);})[_0x153a('0x34')](function(_0x22ef6a){_0x76a6cb=_0x22ef6a;logger[_0x153a('0xe')](_0x153a('0x4c'));logger[_0x153a('0xe')](_0x153a('0x4d'),_0x76a6cb['id']);var _0x28359e=util[_0x153a('0x15')](_0x153a('0x4e'),_0x2e1564[_0x153a('0x17')],_[_0x153a('0x4f')](_0x76a6cb['id'],'x')[0x1]);logger[_0x153a('0xe')]('[OUTBOUND]',_0x153a('0x50'));emit(util[_0x153a('0x15')]('user:%s',_0x1d58c8[_0x153a('0xc')]),_0x153a('0x57'),{'uri':_0x28359e});})[_0x153a('0x1e')](function(_0x3747ee){logger['error'](_0x153a('0x53'),JSON[_0x153a('0x1a')](_0x3747ee));});};exports[_0x153a('0x58')]=function(_0x37ef9f,_0x386df3,_0x4503ca,_0x32bf8e,_0x295901,_0x2672a9){var _0x278be4,_0x317342,_0x1609a0,_0x433380;_0x2672a9[_0x153a('0x17')]=intUtil[_0x153a('0x41')](_0x2672a9['remoteUri']);_0x2672a9[_0x153a('0x46')]=intUtil['stripTrailingSlash'](_0x2672a9[_0x153a('0x46')]);if(_0x295901&&_0x295901[_0x153a('0x42')]){logger[_0x153a('0xe')]('['+_0x386df3[_0x153a('0x59')][_0x153a('0x5a')]()+']','Recording\x20is\x20enabled!');_0x386df3[_0x153a('0x45')]=util[_0x153a('0x15')](_0x153a('0x54'),_0x2672a9[_0x153a('0x46')],_0x386df3[_0x153a('0x47')],md5(_0x386df3[_0x153a('0x47')]));}else{_0x386df3[_0x153a('0x45')]='';}return getConnection(_0x2672a9)[_0x153a('0x34')](function(_0x3f823e){_0x433380=_0x3f823e;return getUser(_0x2672a9,'',_0x433380);})[_0x153a('0x34')](function(_0x3d4754){_0x278be4=_0x3d4754;logger[_0x153a('0xe')](_0x153a('0x49'),_0x278be4['id']);return getEndUser(_0x2672a9,_0x386df3[_0x153a('0x5b')],_0x386df3[_0x153a('0x4a')],_0x433380);})[_0x153a('0x34')](function(_0x2cd451){_0x317342=_0x2cd451;logger[_0x153a('0xe')](_0x153a('0x4b'),_0x317342['id']);return createTicket(_0x2672a9,_0x278be4,_0x317342,_0x4503ca,_0x386df3,_0x4503ca[_0x153a('0x5c')],_0x433380);})['then'](function(_0x20d517){_0x1609a0=_0x20d517;logger[_0x153a('0xe')]('Ticket\x20created!');logger[_0x153a('0xe')](_0x153a('0x4d'),_0x1609a0['id']);})['catch'](function(_0x510699){logger[_0x153a('0x1d')]('['+_0x386df3[_0x153a('0x59')]['toUpperCase']()+']',JSON['stringify'](_0x510699));});};
git://repos.xcallymotion.com / motion2.git / blob