18 var _0x5152=['email','calleridname','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','[QUEUE]','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','monitor_format','lastevent','Recording\x20is\x20enabled!','The\x20User\x20ID\x20is:','calleridnum','bluebird','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','defaults','localhost','socket.io-emitter','forEach','type','string','idField','toString','variable','variableName','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Open','Subjects','getString','Descriptions','format','remoteUri','create','username','sessionName','stringify','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','then','success','length','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','catch','statusCode','userId','admin','getUser','Searching\x20end\x20user\x20with\x20phone','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Enduser\x20created.','phone','getEndUser','accessKey','getchallenge','login','getConnection','[HTTP]','queue','stripTrailingSlash','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid'];(function(_0x5a79e2,_0x319b1a){var _0x266c45=function(_0x172478){while(--_0x172478){_0x5a79e2['push'](_0x5a79e2['shift']());}};_0x266c45(++_0x319b1a);}(_0x5152,0x1aa));var _0x2515=function(_0x112fe3,_0x16b642){_0x112fe3=_0x112fe3-0x0;var _0x1ec903=_0x5152[_0x112fe3];return _0x1ec903;};'use strict';var _=require('lodash');var rp=require('request-promise');var BPromise=require(_0x2515('0x0'));var md5=require('md5');var util=require('util');var Redis=require(_0x2515('0x1'));var intUtil=require(_0x2515('0x2'));var config=require(_0x2515('0x3'));var logger=require(_0x2515('0x4'))(_0x2515('0x5'));config[_0x2515('0x6')]=_[_0x2515('0x7')](config[_0x2515('0x6')],{'host':_0x2515('0x8'),'port':0x18eb});var io=require(_0x2515('0x9'))(new Redis(config[_0x2515('0x6')]));function emit(_0xf1df19,_0x383523,_0x42c354){io['to'](_0xf1df19)['emit'](_0x383523,_0x42c354);}function getCustomFields(_0x502415,_0x2bd351){var _0x42142={};if(_0x502415['length']>0x0){_[_0x2515('0xa')](_0x502415,function(_0x5c5e5a){if(_0x5c5e5a[_0x2515('0xb')]===_0x2515('0xc')&&_0x5c5e5a['idField']){_0x42142[_0x5c5e5a[_0x2515('0xd')]]=_0x5c5e5a['content'][_0x2515('0xe')]();}else if(_0x5c5e5a[_0x2515('0xb')]===_0x2515('0xf')&&_0x5c5e5a[_0x2515('0x10')]&&_0x5c5e5a['idField']&&_0x2bd351[_0x5c5e5a['variableName']]){_0x42142[_0x5c5e5a[_0x2515('0xd')]]=_0x2bd351[_0x5c5e5a[_0x2515('0x10')]][_0x2515('0xe')]();}else if(_0x5c5e5a[_0x2515('0xb')]===_0x2515('0x11')&&_0x5c5e5a['Variable']&&_0x5c5e5a[_0x2515('0x12')][_0x2515('0x13')]&&_0x5c5e5a[_0x2515('0xd')]&&_0x2bd351[_0x5c5e5a['Variable'][_0x2515('0x13')][_0x2515('0x14')]()]){_0x42142[_0x5c5e5a['idField']]=_0x2bd351[_0x5c5e5a[_0x2515('0x12')]['name'][_0x2515('0x14')]()][_0x2515('0xe')]();}});}return _0x42142;}function createTicket(_0x368690,_0x545b05,_0x276a73,_0x26a235,_0x44f107,_0x5174e8,_0x57f041){logger[_0x2515('0x15')](_0x2515('0x16'));var _0x561537=_[_0x2515('0x17')]({'parent_id':'','assigned_user_id':_0x545b05['id'],'ticketpriorities':'Normal','ticketstatus':_0x2515('0x18'),'ticket_title':intUtil['getString'](_0x26a235[_0x2515('0x19')],_0x44f107,'\x20'),'description':intUtil[_0x2515('0x1a')](_0x26a235[_0x2515('0x1b')],_0x44f107,'\x0a'),'contact_id':_0x276a73['id']},getCustomFields(_0x5174e8,_0x44f107));var _0x37c1b5={'method':'POST','uri':util[_0x2515('0x1c')]('%s/webservice.php',_0x368690[_0x2515('0x1d')]),'form':{'operation':_0x2515('0x1e'),'username':_0x368690[_0x2515('0x1f')],'sessionName':_0x57f041[_0x2515('0x20')],'elementType':'HelpDesk','element':JSON[_0x2515('0x21')](_0x561537)},'json':!![]};return request(_0x37c1b5)['then'](function(_0x4e3900){if(_0x4e3900['success']){return BPromise[_0x2515('0x22')]({'id':_0x4e3900[_0x2515('0x23')]['id']});}else{throw new Error(util['format'](_0x2515('0x24'),JSON[_0x2515('0x21')](_0x4e3900[_0x2515('0x25')])));}})['catch'](function(_0x510bf5){var _0x30b7f9=_0x510bf5['statusCode']||0x1f4;logger[_0x2515('0x25')](_0x2515('0x26'),_0x2515('0x27'),_0x30b7f9,JSON['stringify'](_0x510bf5));});}function getUser(_0x51c63a,_0x555432,_0x3475d1){if(intUtil[_0x2515('0x28')](_0x555432)){logger[_0x2515('0x15')](_0x2515('0x29'),_0x555432);return request({'method':_0x2515('0x2a'),'uri':util[_0x2515('0x1c')](_0x2515('0x2b'),_0x51c63a[_0x2515('0x1d')]),'qs':{'operation':_0x2515('0x2c'),'username':_0x51c63a[_0x2515('0x1f')],'sessionName':_0x3475d1[_0x2515('0x20')],'query':util[_0x2515('0x1c')](_0x2515('0x2d'),_0x555432)},'json':!![]})[_0x2515('0x2e')](function(_0x200dc4){if(_0x200dc4[_0x2515('0x2f')]&&_0x200dc4['result'][_0x2515('0x30')]){logger[_0x2515('0x15')]('Agent\x20found!');return BPromise[_0x2515('0x22')]({'id':_0x200dc4[_0x2515('0x23')][0x0]['id'],'email':_0x200dc4[_0x2515('0x23')][0x0][_0x2515('0x31')],'name':_0x200dc4[_0x2515('0x23')][0x0][_0x2515('0x32')]+'\x20'+_0x200dc4[_0x2515('0x23')][_0x2515('0x33')]});}else{logger[_0x2515('0x15')](_0x2515('0x34'));return BPromise[_0x2515('0x22')]({'id':_0x3475d1['userId'],'email':_0x51c63a[_0x2515('0x1f')],'name':'admin'});}})[_0x2515('0x35')](function(_0x1d2a17){var _0x34d2f9=_0x1d2a17[_0x2515('0x36')]||0x1f4;logger['error'](_0x2515('0x26'),'getUser',_0x34d2f9,JSON[_0x2515('0x21')](_0x1d2a17));});}else{logger['info'](_0x2515('0x34'));return BPromise['resolve']({'id':_0x3475d1[_0x2515('0x37')],'email':_0x51c63a['username'],'name':_0x2515('0x38')})[_0x2515('0x35')](function(_0x561761){var _0x493429=_0x561761[_0x2515('0x36')]||0x1f4;logger[_0x2515('0x25')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x2515('0x39'),_0x493429,JSON[_0x2515('0x21')](_0x561761));});}}function getEndUser(_0x19e851,_0x372a99,_0x1573ba,_0xbc2309){logger['info'](_0x2515('0x3a'),_0x1573ba);return request({'method':_0x2515('0x2a'),'uri':util['format'](_0x2515('0x2b'),_0x19e851[_0x2515('0x1d')]),'qs':{'operation':_0x2515('0x2c'),'username':_0x19e851[_0x2515('0x1f')],'sessionName':_0xbc2309['sessionName'],'query':util[_0x2515('0x1c')](_0x2515('0x3b'),_0x1573ba,_0x1573ba,_0x1573ba,_0x1573ba,_0x1573ba)},'json':!![]})[_0x2515('0x2e')](function(_0x1fe02c){if(_0x1fe02c[_0x2515('0x2f')]&&_0x1fe02c[_0x2515('0x23')][_0x2515('0x30')]){logger[_0x2515('0x15')](_0x2515('0x3c'));return BPromise[_0x2515('0x22')]({'id':_0x1fe02c['result'][0x0]['id'],'name':_0x1fe02c['result'][0x0][_0x2515('0x3d')]+'\x20'+_0x1fe02c['result'][0x0][_0x2515('0x3e')],'phone':_0x1573ba});}else{logger['info'](_0x2515('0x3f'));return request({'method':_0x2515('0x40'),'uri':util['format']('%s/webservice.php',_0x19e851[_0x2515('0x1d')]),'form':{'operation':_0x2515('0x1e'),'sessionName':_0xbc2309['sessionName'],'elementType':'Contacts','element':JSON['stringify']({'lastname':_0x372a99,'phone':_0x1573ba,'assigned_user_id':'\x20'})},'json':!![]})[_0x2515('0x2e')](function(_0x452b75){logger[_0x2515('0x15')](_0x2515('0x41'));return BPromise[_0x2515('0x22')]({'id':_0x452b75[_0x2515('0x23')]['id'],'name':_0x452b75['result'][_0x2515('0x3e')],'phone':_0x452b75[_0x2515('0x23')][_0x2515('0x42')]});})[_0x2515('0x35')](function(_0x1670c2){var _0x3fcab9=_0x1670c2[_0x2515('0x36')]||0x1f4;logger[_0x2515('0x25')](_0x2515('0x26'),_0x2515('0x43'),_0x3fcab9,JSON[_0x2515('0x21')](_0x1670c2));});}});}function getConnection(_0x981000){var _0x3d8df5=_0x981000[_0x2515('0x1f')];var _0x54514d=_0x981000[_0x2515('0x44')];return request({'method':_0x2515('0x2a'),'uri':util[_0x2515('0x1c')](_0x2515('0x2b'),_0x981000[_0x2515('0x1d')]),'qs':{'operation':_0x2515('0x45'),'username':_0x3d8df5},'json':!![]})['then'](function(_0x402486){if(_0x402486[_0x2515('0x2f')]){return request({'method':_0x2515('0x40'),'uri':util[_0x2515('0x1c')](_0x2515('0x2b'),_0x981000[_0x2515('0x1d')]),'form':{'operation':_0x2515('0x46'),'username':_0x3d8df5,'accessKey':md5(_0x402486[_0x2515('0x23')]['token']+_0x54514d)},'json':!![]});}})[_0x2515('0x2e')](function(_0x4310b4){if(_0x4310b4[_0x2515('0x2f')]){return BPromise[_0x2515('0x22')](_0x4310b4[_0x2515('0x23')]);}else{throw new Error(util[_0x2515('0x1c')]('Account\x20%d\x20is\x20not\x20valid',_0x981000['id']));}})['catch'](function(_0x4f2662){var _0x58d157=_0x4f2662[_0x2515('0x36')]||0x1f4;logger['error'](_0x2515('0x26'),_0x2515('0x47'),_0x58d157,JSON['stringify'](_0x4f2662));});}function request(_0x36157e){logger['info'](_0x2515('0x48'),JSON[_0x2515('0x21')](_0x36157e));return rp(_0x36157e);}exports[_0x2515('0x49')]=function(_0x5e28e8,_0x16354e,_0x2b7fc8,_0x2fb0ae,_0x4ce82b,_0x5a6c76){var _0x176eb9,_0x59ad3e,_0x3d9a73,_0x5f489d;_0x5a6c76[_0x2515('0x1d')]=intUtil[_0x2515('0x4a')](_0x5a6c76['remoteUri']);if(_0x4ce82b&&_0x4ce82b['monitor_format']){logger[_0x2515('0x15')]('[QUEUE]','Recording\x20is\x20enabled!');_0x16354e[_0x2515('0x4b')]=util['format'](_0x2515('0x4c'),_0x5a6c76[_0x2515('0x4d')],_0x16354e[_0x2515('0x4e')],md5(_0x16354e['uniqueid']));}else{_0x16354e['recordingURL']='';}return getConnection(_0x5a6c76)[_0x2515('0x2e')](function(_0x573549){_0x5f489d=_0x573549;return getUser(_0x5a6c76,_0x2fb0ae[_0x2515('0x4f')],_0x5f489d);})['then'](function(_0x489f4e){_0x176eb9=_0x489f4e;logger[_0x2515('0x15')]('The\x20User\x20ID\x20is:',_0x176eb9['id']);return getEndUser(_0x5a6c76,_0x16354e[_0x2515('0x50')],_0x16354e['calleridnum'],_0x5f489d);})[_0x2515('0x2e')](function(_0x143e41){_0x59ad3e=_0x143e41;logger[_0x2515('0x15')](_0x2515('0x51'),_0x59ad3e['id']);return createTicket(_0x5a6c76,_0x176eb9,_0x59ad3e,_0x2b7fc8,_0x16354e,_0x2b7fc8[_0x2515('0x52')],_0x5f489d);})[_0x2515('0x2e')](function(_0x3f45e6){_0x3d9a73=_0x3f45e6;logger[_0x2515('0x15')](_0x2515('0x53'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x3d9a73['id']);var _0x20c846=util[_0x2515('0x1c')](_0x2515('0x54'),_0x5a6c76['remoteUri'],_[_0x2515('0x55')](_0x3d9a73['id'],'x')[0x1]);logger[_0x2515('0x15')]('[QUEUE]',_0x2515('0x56'));emit(util[_0x2515('0x1c')](_0x2515('0x57'),_0x2fb0ae[_0x2515('0x13')]),_0x2515('0x58'),{'uri':_0x20c846});})['catch'](function(_0x3a675b){logger[_0x2515('0x25')](_0x2515('0x59'),JSON[_0x2515('0x21')](_0x3a675b));});};exports[_0x2515('0x5a')]=function(_0x910ac,_0x5d9d8c,_0x1efaa3,_0x1b77ee,_0xf69e34,_0x5b0faa,_0xde452){var _0x5242bb,_0x9dd75d,_0x36c787,_0x268fa2;_0x5b0faa['remoteUri']=intUtil[_0x2515('0x4a')](_0x5b0faa['remoteUri']);_0x5b0faa['serverUrl']=intUtil[_0x2515('0x4a')](_0x5b0faa[_0x2515('0x4d')]);if(_0xde452&&_0xde452[_0x2515('0x5b')]&&_0xde452[_0x2515('0x5b')]!=='none'){logger[_0x2515('0x15')](_0x2515('0x5c'),'Recording\x20is\x20enabled!');_0x5d9d8c[_0x2515('0x4b')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5b0faa[_0x2515('0x4d')],_0x5d9d8c['uniqueid'],md5(_0x5d9d8c[_0x2515('0x4e')]));}return getConnection(_0x5b0faa)[_0x2515('0x2e')](function(_0x16b3df){_0x268fa2=_0x16b3df;return getUser(_0x5b0faa,_0x1b77ee[_0x2515('0x4f')],_0x268fa2);})[_0x2515('0x2e')](function(_0x340135){_0x5242bb=_0x340135;logger[_0x2515('0x15')]('The\x20User\x20ID\x20is:',_0x5242bb['id']);return getEndUser(_0x5b0faa,_0x5d9d8c[_0x2515('0x5d')],_0x5d9d8c[_0x2515('0x5e')],_0x268fa2);})['then'](function(_0x279e58){_0x9dd75d=_0x279e58;logger[_0x2515('0x15')](_0x2515('0x51'),_0x9dd75d['id']);return createTicket(_0x5b0faa,_0x5242bb,_0x9dd75d,_0x1efaa3,_0x5d9d8c,_0x1efaa3[_0x2515('0x52')],_0x268fa2);})['then'](function(_0x2f596e){_0x36c787=_0x2f596e;logger[_0x2515('0x15')]('Ticket\x20created!');logger['info'](_0x2515('0x5f'),_0x36c787['id']);var _0x3a54b0=util[_0x2515('0x1c')](_0x2515('0x54'),_0x5b0faa['remoteUri'],_[_0x2515('0x55')](_0x36c787['id'],'x')[0x1]);logger[_0x2515('0x15')]('[OUTBOUND]',_0x2515('0x56'));emit(util[_0x2515('0x1c')]('user:%s',_0x1b77ee['name']),_0x2515('0x58'),{'uri':_0x3a54b0});})[_0x2515('0x35')](function(_0x3024be){logger['error'](_0x2515('0x5c'),JSON[_0x2515('0x21')](_0x3024be));});};exports['unmanaged']=function(_0x114554,_0x29110a,_0x2a5386,_0x2f96d0,_0x2d712e,_0x5b8f8e){var _0x14f897,_0x49cad3,_0x174b83,_0xaa07d2;_0x5b8f8e[_0x2515('0x1d')]=intUtil[_0x2515('0x4a')](_0x5b8f8e[_0x2515('0x1d')]);_0x5b8f8e['serverUrl']=intUtil[_0x2515('0x4a')](_0x5b8f8e[_0x2515('0x4d')]);if(_0x2d712e&&_0x2d712e[_0x2515('0x60')]){logger[_0x2515('0x15')]('['+_0x29110a[_0x2515('0x61')]['toUpperCase']()+']',_0x2515('0x62'));_0x29110a[_0x2515('0x4b')]=util[_0x2515('0x1c')](_0x2515('0x4c'),_0x5b8f8e['serverUrl'],_0x29110a[_0x2515('0x4e')],md5(_0x29110a['uniqueid']));}else{_0x29110a[_0x2515('0x4b')]='';}return getConnection(_0x5b8f8e)['then'](function(_0x181836){_0xaa07d2=_0x181836;return getUser(_0x5b8f8e,'',_0xaa07d2);})[_0x2515('0x2e')](function(_0x472dfe){_0x14f897=_0x472dfe;logger['info'](_0x2515('0x63'),_0x14f897['id']);return getEndUser(_0x5b8f8e,_0x29110a[_0x2515('0x50')],_0x29110a[_0x2515('0x64')],_0xaa07d2);})['then'](function(_0x5b2224){_0x49cad3=_0x5b2224;logger[_0x2515('0x15')](_0x2515('0x51'),_0x49cad3['id']);return createTicket(_0x5b8f8e,_0x14f897,_0x49cad3,_0x2a5386,_0x29110a,_0x2a5386[_0x2515('0x52')],_0xaa07d2);})[_0x2515('0x2e')](function(_0x3ee813){_0x174b83=_0x3ee813;logger[_0x2515('0x15')](_0x2515('0x53'));logger[_0x2515('0x15')](_0x2515('0x5f'),_0x174b83['id']);})['catch'](function(_0x353c3f){logger['error']('['+_0x29110a[_0x2515('0x61')]['toUpperCase']()+']',JSON[_0x2515('0x21')](_0x353c3f));});};
git://repos.xcallymotion.com / motion2.git / blob