18 var _0x5c28=['admin','Searching\x20end\x20user\x20with\x20phone','GET','Enduser\x20found!','firstname','lastname','POST','Contacts','Enduser\x20created.','phone','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','getConnection','queue','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','stripTrailingSlash','recordingFormat','[OUTBOUND]','destcalleridname','user:%s','monitor_format','lastevent','toUpperCase','Recording\x20is\x20enabled!','lodash','bluebird','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger','redis','localhost','socket.io-emitter','emit','includes','string','type','idField','content','toString','variableName','customVariable','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','getString','Subjects','Descriptions','format','%s/webservice.php','remoteUri','create','HelpDesk','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','stringify','validateEmail','Getting\x20agent\x20with\x20email','query','username','sessionName','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','then','success','length','Agent\x20found!','email1','first_name','last_name','getUser','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId'];(function(_0x5da201,_0x24b5c3){var _0x51f615=function(_0x13aa0f){while(--_0x13aa0f){_0x5da201['push'](_0x5da201['shift']());}};_0x51f615(++_0x24b5c3);}(_0x5c28,0x1b8));var _0x85c2=function(_0x5c5f6e,_0x53e22d){_0x5c5f6e=_0x5c5f6e-0x0;var _0x247f39=_0x5c28[_0x5c5f6e];return _0x247f39;};'use strict';var _=require(_0x85c2('0x0'));var rp=require('request-promise');var BPromise=require(_0x85c2('0x1'));var md5=require(_0x85c2('0x2'));var util=require(_0x85c2('0x3'));var Redis=require(_0x85c2('0x4'));var intUtil=require(_0x85c2('0x5'));var config=require(_0x85c2('0x6'));var logger=require(_0x85c2('0x7'))(_0x85c2('0x8'));config[_0x85c2('0x9')]=_['defaults'](config[_0x85c2('0x9')],{'host':_0x85c2('0xa'),'port':0x18eb});var io=require(_0x85c2('0xb'))(new Redis(config['redis']));function emit(_0x47ae90,_0x75db0c,_0x2a0cd){io['to'](_0x47ae90)[_0x85c2('0xc')](_0x75db0c,_0x2a0cd);}function getCustomFields(_0x301df6,_0x5904a2){var _0xcd9201={};if(_0x301df6['length']>0x0){_['forEach'](_0x301df6,function(_0x586fc3){if(_[_0x85c2('0xd')]([_0x85c2('0xe'),'picklist'],_0x586fc3[_0x85c2('0xf')])&&_0x586fc3[_0x85c2('0x10')]){_0xcd9201[_0x586fc3['idField']]=_0x586fc3[_0x85c2('0x11')][_0x85c2('0x12')]();}else if(_0x586fc3['type']==='variable'&&_0x586fc3[_0x85c2('0x13')]&&_0x586fc3['idField']&&_0x5904a2[_0x586fc3[_0x85c2('0x13')]]){_0xcd9201[_0x586fc3['idField']]=_0x5904a2[_0x586fc3['variableName']][_0x85c2('0x12')]();}else if(_0x586fc3[_0x85c2('0xf')]===_0x85c2('0x14')&&_0x586fc3[_0x85c2('0x15')]&&_0x586fc3[_0x85c2('0x15')][_0x85c2('0x16')]&&_0x586fc3[_0x85c2('0x10')]&&_0x5904a2[_0x586fc3[_0x85c2('0x15')][_0x85c2('0x16')]['toLowerCase']()]){_0xcd9201[_0x586fc3[_0x85c2('0x10')]]=_0x5904a2[_0x586fc3[_0x85c2('0x15')][_0x85c2('0x16')][_0x85c2('0x17')]()]['toString']();}});}return _0xcd9201;}function createTicket(_0x2eed5d,_0x4b60df,_0x2c1fef,_0x28957d,_0xc23695,_0x2bff9c,_0x28a34e){logger[_0x85c2('0x18')](_0x85c2('0x19'));var _0x22f188=_[_0x85c2('0x1a')]({'parent_id':'','assigned_user_id':_0x4b60df['id'],'ticketpriorities':'Normal','ticketstatus':'Open','ticket_title':intUtil[_0x85c2('0x1b')](_0x28957d[_0x85c2('0x1c')],_0xc23695,'\x20'),'description':intUtil[_0x85c2('0x1b')](_0x28957d[_0x85c2('0x1d')],_0xc23695,'\x0a'),'contact_id':_0x2c1fef['id']},getCustomFields(_0x2bff9c,_0xc23695));var _0x108d5d={'method':'POST','uri':util[_0x85c2('0x1e')](_0x85c2('0x1f'),_0x2eed5d[_0x85c2('0x20')]),'form':{'operation':_0x85c2('0x21'),'username':_0x2eed5d['username'],'sessionName':_0x28a34e['sessionName'],'elementType':_0x85c2('0x22'),'element':JSON['stringify'](_0x22f188)},'json':!![]};return request(_0x108d5d)['then'](function(_0x3f3273){if(_0x3f3273['success']){return BPromise[_0x85c2('0x23')]({'id':_0x3f3273[_0x85c2('0x24')]['id']});}else{throw new Error(util[_0x85c2('0x1e')](_0x85c2('0x25'),JSON['stringify'](_0x3f3273[_0x85c2('0x26')])));}})[_0x85c2('0x27')](function(_0x3f4c97){var _0x3aaf32=_0x3f4c97[_0x85c2('0x28')]||0x1f4;logger['error'](_0x85c2('0x29'),_0x85c2('0x2a'),_0x3aaf32,JSON[_0x85c2('0x2b')](_0x3f4c97));});}function getUser(_0xe66e3,_0x141198,_0x33a438){if(intUtil[_0x85c2('0x2c')](_0x141198)){logger[_0x85c2('0x18')](_0x85c2('0x2d'),_0x141198);return request({'method':'GET','uri':util[_0x85c2('0x1e')](_0x85c2('0x1f'),_0xe66e3[_0x85c2('0x20')]),'qs':{'operation':_0x85c2('0x2e'),'username':_0xe66e3[_0x85c2('0x2f')],'sessionName':_0x33a438[_0x85c2('0x30')],'query':util['format'](_0x85c2('0x31'),_0x141198)},'json':!![]})[_0x85c2('0x32')](function(_0x5e8d86){if(_0x5e8d86[_0x85c2('0x33')]&&_0x5e8d86[_0x85c2('0x24')][_0x85c2('0x34')]){logger['info'](_0x85c2('0x35'));return BPromise[_0x85c2('0x23')]({'id':_0x5e8d86[_0x85c2('0x24')][0x0]['id'],'email':_0x5e8d86[_0x85c2('0x24')][0x0][_0x85c2('0x36')],'name':_0x5e8d86[_0x85c2('0x24')][0x0][_0x85c2('0x37')]+'\x20'+_0x5e8d86[_0x85c2('0x24')][_0x85c2('0x38')]});}else{logger[_0x85c2('0x18')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x85c2('0x23')]({'id':_0x33a438['userId'],'email':_0xe66e3[_0x85c2('0x2f')],'name':'admin'});}})[_0x85c2('0x27')](function(_0x5a9045){var _0x117b04=_0x5a9045[_0x85c2('0x28')]||0x1f4;logger[_0x85c2('0x26')](_0x85c2('0x29'),_0x85c2('0x39'),_0x117b04,JSON['stringify'](_0x5a9045));});}else{logger[_0x85c2('0x18')](_0x85c2('0x3a'));return BPromise[_0x85c2('0x23')]({'id':_0x33a438[_0x85c2('0x3b')],'email':_0xe66e3[_0x85c2('0x2f')],'name':_0x85c2('0x3c')})['catch'](function(_0x2a7193){var _0x43451c=_0x2a7193['statusCode']||0x1f4;logger[_0x85c2('0x26')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x85c2('0x39'),_0x43451c,JSON['stringify'](_0x2a7193));});}}function getEndUser(_0x347e4e,_0x2dabbc,_0x5f3372,_0x259208){logger[_0x85c2('0x18')](_0x85c2('0x3d'),_0x5f3372);return request({'method':_0x85c2('0x3e'),'uri':util[_0x85c2('0x1e')]('%s/webservice.php',_0x347e4e['remoteUri']),'qs':{'operation':_0x85c2('0x2e'),'username':_0x347e4e[_0x85c2('0x2f')],'sessionName':_0x259208[_0x85c2('0x30')],'query':util[_0x85c2('0x1e')]('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x5f3372,_0x5f3372,_0x5f3372,_0x5f3372,_0x5f3372)},'json':!![]})[_0x85c2('0x32')](function(_0x1c26f8){if(_0x1c26f8['success']&&_0x1c26f8[_0x85c2('0x24')][_0x85c2('0x34')]){logger[_0x85c2('0x18')](_0x85c2('0x3f'));return BPromise[_0x85c2('0x23')]({'id':_0x1c26f8[_0x85c2('0x24')][0x0]['id'],'name':_0x1c26f8[_0x85c2('0x24')][0x0][_0x85c2('0x40')]+'\x20'+_0x1c26f8[_0x85c2('0x24')][0x0][_0x85c2('0x41')],'phone':_0x5f3372});}else{logger[_0x85c2('0x18')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'method':_0x85c2('0x42'),'uri':util[_0x85c2('0x1e')]('%s/webservice.php',_0x347e4e[_0x85c2('0x20')]),'form':{'operation':_0x85c2('0x21'),'sessionName':_0x259208[_0x85c2('0x30')],'elementType':_0x85c2('0x43'),'element':JSON[_0x85c2('0x2b')]({'lastname':_0x2dabbc,'phone':_0x5f3372,'assigned_user_id':'\x20'})},'json':!![]})[_0x85c2('0x32')](function(_0x34094e){logger[_0x85c2('0x18')](_0x85c2('0x44'));return BPromise['resolve']({'id':_0x34094e[_0x85c2('0x24')]['id'],'name':_0x34094e[_0x85c2('0x24')]['lastname'],'phone':_0x34094e[_0x85c2('0x24')][_0x85c2('0x45')]});})[_0x85c2('0x27')](function(_0x5e9601){var _0x3e5cb8=_0x5e9601[_0x85c2('0x28')]||0x1f4;logger[_0x85c2('0x26')]('[vTiger],\x20%s,\x20%s,\x20%s','getEndUser',_0x3e5cb8,JSON['stringify'](_0x5e9601));});}});}function getConnection(_0x33b633){var _0xc8d2=_0x33b633['username'];var _0x54e095=_0x33b633['accessKey'];return request({'method':_0x85c2('0x3e'),'uri':util[_0x85c2('0x1e')](_0x85c2('0x1f'),_0x33b633['remoteUri']),'qs':{'operation':_0x85c2('0x46'),'username':_0xc8d2},'json':!![]})[_0x85c2('0x32')](function(_0x1653e4){if(_0x1653e4[_0x85c2('0x33')]){return request({'method':_0x85c2('0x42'),'uri':util[_0x85c2('0x1e')](_0x85c2('0x1f'),_0x33b633[_0x85c2('0x20')]),'form':{'operation':_0x85c2('0x47'),'username':_0xc8d2,'accessKey':md5(_0x1653e4[_0x85c2('0x24')][_0x85c2('0x48')]+_0x54e095)},'json':!![]});}})[_0x85c2('0x32')](function(_0x51f006){if(_0x51f006['success']){return BPromise['resolve'](_0x51f006[_0x85c2('0x24')]);}else{throw new Error(util['format'](_0x85c2('0x49'),_0x33b633['id']));}})[_0x85c2('0x27')](function(_0x276bc6){var _0x49101e=_0x276bc6[_0x85c2('0x28')]||0x1f4;logger[_0x85c2('0x26')](_0x85c2('0x29'),_0x85c2('0x4a'),_0x49101e,JSON[_0x85c2('0x2b')](_0x276bc6));});}function request(_0x22c946){logger['info']('[HTTP]',JSON[_0x85c2('0x2b')](_0x22c946));return rp(_0x22c946);}exports[_0x85c2('0x4b')]=function(_0x2cd5d4,_0x411eac,_0x440955,_0x5aa27a,_0x1d8c7b,_0x331330){var _0xdd29c2,_0x33ff31,_0x4fa123,_0xa88d55;_0x331330[_0x85c2('0x20')]=intUtil['stripTrailingSlash'](_0x331330['remoteUri']);if(_0x1d8c7b&&_0x1d8c7b['monitor_format']){logger[_0x85c2('0x18')](_0x85c2('0x4c'),'Recording\x20is\x20enabled!');_0x411eac[_0x85c2('0x4d')]=util['format'](_0x85c2('0x4e'),_0x331330[_0x85c2('0x4f')],_0x411eac[_0x85c2('0x50')],md5(_0x411eac[_0x85c2('0x50')]));}else{_0x411eac['recordingURL']='';}return getConnection(_0x331330)[_0x85c2('0x32')](function(_0x205c94){_0xa88d55=_0x205c94;return getUser(_0x331330,_0x5aa27a[_0x85c2('0x51')],_0xa88d55);})[_0x85c2('0x32')](function(_0x2c8aac){_0xdd29c2=_0x2c8aac;logger[_0x85c2('0x18')]('The\x20User\x20ID\x20is:',_0xdd29c2['id']);return getEndUser(_0x331330,_0x411eac[_0x85c2('0x52')],_0x411eac[_0x85c2('0x53')],_0xa88d55);})['then'](function(_0x569bec){_0x33ff31=_0x569bec;logger['info'](_0x85c2('0x54'),_0x33ff31['id']);return createTicket(_0x331330,_0xdd29c2,_0x33ff31,_0x440955,_0x411eac,_0x440955[_0x85c2('0x55')],_0xa88d55);})[_0x85c2('0x32')](function(_0xf9c1e5){_0x4fa123=_0xf9c1e5;logger[_0x85c2('0x18')]('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x4fa123['id']);var _0x11d647=util[_0x85c2('0x1e')](_0x85c2('0x56'),_0x331330[_0x85c2('0x20')],_[_0x85c2('0x57')](_0x4fa123['id'],'x')[0x1]);logger['info'](_0x85c2('0x4c'),_0x85c2('0x58'));emit(util[_0x85c2('0x1e')]('user:%s',_0x5aa27a[_0x85c2('0x16')]),_0x85c2('0x59'),{'uri':_0x11d647});})[_0x85c2('0x27')](function(_0x4eedf8){logger[_0x85c2('0x26')](_0x85c2('0x4c'),JSON[_0x85c2('0x2b')](_0x4eedf8));});};exports[_0x85c2('0x5a')]=function(_0x2cbf31,_0x5b36da,_0x17bea4,_0x4ff9f0,_0x298680,_0x4daa89,_0x43c569){var _0x3f2989,_0x28aba2,_0x52d713,_0x251df8;_0x4daa89[_0x85c2('0x20')]=intUtil[_0x85c2('0x5b')](_0x4daa89[_0x85c2('0x20')]);_0x4daa89[_0x85c2('0x4f')]=intUtil[_0x85c2('0x5b')](_0x4daa89['serverUrl']);if(_0x43c569&&_0x43c569[_0x85c2('0x5c')]&&_0x43c569[_0x85c2('0x5c')]!=='none'){logger['info'](_0x85c2('0x5d'),'Recording\x20is\x20enabled!');_0x5b36da[_0x85c2('0x4d')]=util[_0x85c2('0x1e')](_0x85c2('0x4e'),_0x4daa89[_0x85c2('0x4f')],_0x5b36da[_0x85c2('0x50')],md5(_0x5b36da[_0x85c2('0x50')]));}return getConnection(_0x4daa89)[_0x85c2('0x32')](function(_0x3a3390){_0x251df8=_0x3a3390;return getUser(_0x4daa89,_0x4ff9f0[_0x85c2('0x51')],_0x251df8);})[_0x85c2('0x32')](function(_0x55aad3){_0x3f2989=_0x55aad3;logger['info']('The\x20User\x20ID\x20is:',_0x3f2989['id']);return getEndUser(_0x4daa89,_0x5b36da[_0x85c2('0x5e')],_0x5b36da['destcalleridnum'],_0x251df8);})[_0x85c2('0x32')](function(_0x9bc960){_0x28aba2=_0x9bc960;logger[_0x85c2('0x18')](_0x85c2('0x54'),_0x28aba2['id']);return createTicket(_0x4daa89,_0x3f2989,_0x28aba2,_0x17bea4,_0x5b36da,_0x17bea4[_0x85c2('0x55')],_0x251df8);})[_0x85c2('0x32')](function(_0x298946){_0x52d713=_0x298946;logger['info']('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x52d713['id']);var _0x6d7b8a=util[_0x85c2('0x1e')](_0x85c2('0x56'),_0x4daa89[_0x85c2('0x20')],_['split'](_0x52d713['id'],'x')[0x1]);logger[_0x85c2('0x18')](_0x85c2('0x5d'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x85c2('0x5f'),_0x4ff9f0[_0x85c2('0x16')]),_0x85c2('0x59'),{'uri':_0x6d7b8a});})[_0x85c2('0x27')](function(_0x3ed2d6){logger[_0x85c2('0x26')](_0x85c2('0x5d'),JSON[_0x85c2('0x2b')](_0x3ed2d6));});};exports['unmanaged']=function(_0x4d7633,_0x2cbc31,_0x20994f,_0x37bdff,_0x3415bb,_0x9ab3ed){var _0x224b12,_0x501e22,_0x11f5c5,_0x570477;_0x9ab3ed[_0x85c2('0x20')]=intUtil[_0x85c2('0x5b')](_0x9ab3ed[_0x85c2('0x20')]);_0x9ab3ed[_0x85c2('0x4f')]=intUtil['stripTrailingSlash'](_0x9ab3ed[_0x85c2('0x4f')]);if(_0x3415bb&&_0x3415bb[_0x85c2('0x60')]){logger['info']('['+_0x2cbc31[_0x85c2('0x61')][_0x85c2('0x62')]()+']',_0x85c2('0x63'));_0x2cbc31['recordingURL']=util[_0x85c2('0x1e')](_0x85c2('0x4e'),_0x9ab3ed[_0x85c2('0x4f')],_0x2cbc31[_0x85c2('0x50')],md5(_0x2cbc31[_0x85c2('0x50')]));}else{_0x2cbc31['recordingURL']='';}return getConnection(_0x9ab3ed)[_0x85c2('0x32')](function(_0x330105){_0x570477=_0x330105;return getUser(_0x9ab3ed,'',_0x570477);})[_0x85c2('0x32')](function(_0xc2c15b){_0x224b12=_0xc2c15b;logger[_0x85c2('0x18')]('The\x20User\x20ID\x20is:',_0x224b12['id']);return getEndUser(_0x9ab3ed,_0x2cbc31[_0x85c2('0x52')],_0x2cbc31[_0x85c2('0x53')],_0x570477);})[_0x85c2('0x32')](function(_0x35ea93){_0x501e22=_0x35ea93;logger['info'](_0x85c2('0x54'),_0x501e22['id']);return createTicket(_0x9ab3ed,_0x224b12,_0x501e22,_0x20994f,_0x2cbc31,_0x20994f[_0x85c2('0x55')],_0x570477);})[_0x85c2('0x32')](function(_0x150c31){_0x11f5c5=_0x150c31;logger[_0x85c2('0x18')]('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x11f5c5['id']);})[_0x85c2('0x27')](function(_0x3826f0){logger[_0x85c2('0x26')]('['+_0x2cbc31[_0x85c2('0x61')][_0x85c2('0x62')]()+']',JSON['stringify'](_0x3826f0));});};
git://repos.xcallymotion.com / motion2.git / blob