18 var _0x596f=['recordingURL','uniqueid','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','stripTrailingSlash','recordingFormat','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','Authorization','email','destcalleridname','destcalleridnum','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','localhost','emit','application/json','Creating\x20new\x20ticket...','remoteUri','merge','Tags','name','getString','Subjects','Descriptions','Fields','info','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','format','then','count','find','results','agent','%s/users/me.json','user','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','filter','end-user','length','first','Enduser\x20found!','%s/users.json','POST','Caller\x20-\x20%s','Enduser\x20created.','password','%s:%s','username','authType','token','%s/token:%s','Basic\x20%s','base64','stringify','defaults','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','toString','idField','push','variable','variableName','custom_fields','customVariable','Variable','queue','serverUrl','monitor_format','Recording\x20is\x20enabled!'];(function(_0x46231b,_0x424757){var _0x4a80b7=function(_0x474a22){while(--_0x474a22){_0x46231b['push'](_0x46231b['shift']());}};_0x4a80b7(++_0x424757);}(_0x596f,0x94));var _0xf596=function(_0x5eb9c1,_0x477c4b){_0x5eb9c1=_0x5eb9c1-0x0;var _0x371df6=_0x596f[_0x5eb9c1];return _0x371df6;};'use strict';var _=require(_0xf596('0x0'));var rp=require(_0xf596('0x1'));var md5=require(_0xf596('0x2'));var util=require(_0xf596('0x3'));var Redis=require(_0xf596('0x4'));var intUtil=require(_0xf596('0x5'));var config=require(_0xf596('0x6'));var logger=require(_0xf596('0x7'))('zendesk');config['redis']=_['defaults'](config[_0xf596('0x8')],{'host':_0xf596('0x9'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xf596('0x8')]));function emit(_0x24e643,_0x3292ed,_0x5cdbf3){io['to'](_0x24e643)[_0xf596('0xa')](_0x3292ed,_0x5cdbf3);}var headers={'Content-Type':_0xf596('0xb'),'Accept':_0xf596('0xb')};function getTicket(_0x33c030,_0x26b2d5,_0x5d8bb6,_0x27042e,_0x304a8c){logger['info'](_0xf596('0xc'));return request({'uri':util['format']('%s/tickets.json',_0x33c030[_0xf596('0xd')]),'method':'POST','body':{'ticket':_[_0xf596('0xe')]({'requester_id':_0x5d8bb6['id'],'submitter_id':_0x26b2d5?_0x26b2d5['id']:undefined,'assignee_id':_0x26b2d5?_0x26b2d5['id']:undefined,'tags':getTags(_0x27042e[_0xf596('0xf')],_0xf596('0x10')),'subject':intUtil[_0xf596('0x11')](_0x27042e[_0xf596('0x12')],_0x304a8c,'\x20'),'description':intUtil[_0xf596('0x11')](_0x27042e[_0xf596('0x13')],_0x304a8c,'\x0a'),'comment':{'public':![],'body':intUtil[_0xf596('0x11')](_0x27042e[_0xf596('0x13')],_0x304a8c,'\x0a')}},getCustomFields(_0x27042e[_0xf596('0x14')],_0x304a8c))}})['then'](function(_0x37230c){logger[_0xf596('0x15')](_0xf596('0x16'));return _0x37230c[_0xf596('0x17')];});}function getUser(_0x20ebf6,_0x15a899){if(intUtil[_0xf596('0x18')](_0x15a899)){logger[_0xf596('0x15')](_0xf596('0x19'),_0x15a899);return request({'uri':util['format'](_0xf596('0x1a'),_0x20ebf6[_0xf596('0xd')]),'qs':{'query':util[_0xf596('0x1b')]('type:user\x20role:agent\x20email:%s',_0x15a899)}})[_0xf596('0x1c')](function(_0x4f386e){if(_0x4f386e[_0xf596('0x1d')]){logger[_0xf596('0x15')]('Agent\x20found!');return _[_0xf596('0x1e')](_0x4f386e[_0xf596('0x1f')],{'email':_0x15a899,'role':_0xf596('0x20')});}else{logger[_0xf596('0x15')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xf596('0x21'),_0x20ebf6['remoteUri'])})[_0xf596('0x1c')](function(_0x36c83f){logger[_0xf596('0x15')]('Admin\x20account\x20selected.');return _0x36c83f[_0xf596('0x22')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xf596('0x1b')](_0xf596('0x21'),_0x20ebf6[_0xf596('0xd')])})['then'](function(_0x506aff){logger['info'](_0xf596('0x23'));return _0x506aff[_0xf596('0x22')];});}}function getEndUser(_0xda3a90,_0x5595a4,_0x42a81e){logger['info'](_0xf596('0x24'),_0x42a81e);return request({'uri':util[_0xf596('0x1b')](_0xf596('0x1a'),_0xda3a90[_0xf596('0xd')]),'qs':{'query':util[_0xf596('0x1b')]('type:user\x20role:end-user\x20phone:%s',_0x42a81e)}})[_0xf596('0x1c')](function(_0x28eda5){var _0x137420;if(_0x28eda5[_0xf596('0x1f')]['length']){_0x28eda5['results']=_[_0xf596('0x25')](_0x28eda5['results'],{'suspended':![],'role':_0xf596('0x26')});if(_0x28eda5[_0xf596('0x1f')][_0xf596('0x27')]){_0x137420=_[_0xf596('0x28')](_0x28eda5[_0xf596('0x1f')]);}}if(_0x137420){logger[_0xf596('0x15')](_0xf596('0x29'));return _0x137420;}else{logger['info']('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0xf596('0x1b')](_0xf596('0x2a'),_0xda3a90[_0xf596('0xd')]),'method':_0xf596('0x2b'),'body':{'user':{'role':'end-user','name':util[_0xf596('0x1b')](_0xf596('0x2c'),_0x5595a4||_0x42a81e),'phone':_0x42a81e}}})[_0xf596('0x1c')](function(_0x1022d2){logger[_0xf596('0x15')](_0xf596('0x2d'));return _0x1022d2[_0xf596('0x22')];});}});}function getAuth(_0x53a7e4){var _0x5551be;if(_0x53a7e4['authType']===_0xf596('0x2e')){_0x5551be=util[_0xf596('0x1b')](_0xf596('0x2f'),_0x53a7e4[_0xf596('0x30')],_0x53a7e4[_0xf596('0x2e')]);}else if(_0x53a7e4[_0xf596('0x31')]===_0xf596('0x32')){_0x5551be=util[_0xf596('0x1b')](_0xf596('0x33'),_0x53a7e4['username'],_0x53a7e4[_0xf596('0x32')]);}return util[_0xf596('0x1b')](_0xf596('0x34'),new Buffer(_0x5551be)['toString'](_0xf596('0x35')));}function request(_0x3d81b3){logger['debug']('[HTTP]',JSON[_0xf596('0x36')](_0x3d81b3));return rp(_[_0xf596('0x37')](_0x3d81b3,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x4527c2,_0x1af09b){var _0x4d43d4=[];if(_0x4527c2&&_0x4527c2[_0xf596('0x27')]>0x0){_0x4d43d4=_[_0xf596('0x38')](_0x4527c2,_0x1af09b);}return _0x4d43d4;}function getCustomFields(_0x5a4f67,_0x704169){var _0x429cbb=[];var _0x24f814={'custom_fields':[]};if(_0x5a4f67[_0xf596('0x27')]>0x0){_[_0xf596('0x39')](_0x5a4f67,function(_0x6dc417){if(_[_0xf596('0x3a')]([_0xf596('0x3b'),_0xf596('0x3c')],_0x6dc417[_0xf596('0x3d')])&&_0x6dc417[_0xf596('0x3e')]&&!_0x6dc417[_0xf596('0x3f')]){_0x24f814[_0x6dc417[_0xf596('0x3e')][_0xf596('0x40')]()]=_0x6dc417[_0xf596('0x41')][_0xf596('0x42')]();}else if(_['includes']([_0xf596('0x3b'),_0xf596('0x3c')],_0x6dc417[_0xf596('0x3d')])&&_0x6dc417[_0xf596('0x43')]&&_0x6dc417[_0xf596('0x3f')]){_0x24f814['custom_fields'][_0xf596('0x44')]({'id':_0x6dc417[_0xf596('0x43')],'value':_0x6dc417['content']['toString']()});}else if(_0x6dc417['type']===_0xf596('0x45')&&_0x6dc417[_0xf596('0x46')]&&_0x6dc417[_0xf596('0x43')]&&_0x6dc417[_0xf596('0x3f')]){_0x704169[_0x6dc417[_0xf596('0x46')]]&&_0x24f814[_0xf596('0x47')]['push']({'id':_0x6dc417[_0xf596('0x43')],'value':_0x704169[_0x6dc417[_0xf596('0x46')]][_0xf596('0x42')]()});}else if(_0x6dc417['type']===_0xf596('0x48')&&_0x6dc417[_0xf596('0x49')]&&_0x6dc417[_0xf596('0x49')][_0xf596('0x10')]&&_0x6dc417[_0xf596('0x43')]&&_0x6dc417[_0xf596('0x3f')]){_0x704169[_0x6dc417['Variable']['name'][_0xf596('0x40')]()]&&_0x24f814[_0xf596('0x47')]['push']({'id':_0x6dc417[_0xf596('0x43')],'value':_0x704169[_0x6dc417['Variable'][_0xf596('0x10')][_0xf596('0x40')]()][_0xf596('0x42')]()});}});}return _0x24f814;}exports[_0xf596('0x4a')]=function(_0xbac8e0,_0x1d8088,_0x3c5a16,_0x28b7bb,_0x35e2d9,_0x19aff8){var _0x295bad,_0x2b3fe1;_0x19aff8[_0xf596('0xd')]=intUtil['stripTrailingSlash'](_0x19aff8['remoteUri']);_0x19aff8[_0xf596('0x4b')]=intUtil['stripTrailingSlash'](_0x19aff8[_0xf596('0x4b')]);if(_0x35e2d9&&_0x35e2d9[_0xf596('0x4c')]){logger['info']('[QUEUE]',_0xf596('0x4d'));_0x1d8088[_0xf596('0x4e')]=util[_0xf596('0x1b')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x19aff8['serverUrl'],_0x1d8088[_0xf596('0x4f')],md5(_0x1d8088[_0xf596('0x4f')]));}else{_0x1d8088[_0xf596('0x4e')]='';}headers['Authorization']=getAuth(_0x19aff8);return getUser(_0x19aff8,_0x28b7bb['email'])[_0xf596('0x1c')](function(_0x42e5f1){_0x295bad=_0x42e5f1;logger[_0xf596('0x15')](_0xf596('0x50'),_0x295bad['id']);return getEndUser(_0x19aff8,_0x1d8088[_0xf596('0x51')],_0x1d8088[_0xf596('0x52')]);})[_0xf596('0x1c')](function(_0x3d3206){_0x2b3fe1=_0x3d3206;logger[_0xf596('0x15')](_0xf596('0x53'),_0x2b3fe1['id']);return getTicket(_0x19aff8,_0x295bad,_0x2b3fe1,_0x3c5a16,_0x1d8088);})[_0xf596('0x1c')](function(_0x1e4eb0){if(_0x1e4eb0){logger[_0xf596('0x15')](_0xf596('0x54'),_0x1e4eb0['id']);switch(_0x19aff8[_0xf596('0x3d')]){case _0xf596('0x55'):logger[_0xf596('0x15')]('[QUEUE]',_0xf596('0x56'));return request({'uri':util[_0xf596('0x1b')](_0xf596('0x57'),_0x19aff8[_0xf596('0xd')],_0x295bad['id'],_0x1e4eb0['id']),'method':'POST'});case _0xf596('0x58'):logger['info'](_0xf596('0x59'),_0xf596('0x5a'));emit(util[_0xf596('0x1b')](_0xf596('0x5b'),_0x28b7bb[_0xf596('0x10')]),_0xf596('0x5c'),{'uri':util[_0xf596('0x1b')](_0xf596('0x5d'),_0x19aff8[_0xf596('0xd')][_0xf596('0x5e')](_0xf596('0x5f'),''),_0x1e4eb0['id'])});break;default:logger[_0xf596('0x60')](_0xf596('0x59'),_0xf596('0x61'));}}})['catch'](function(_0x97a3d){logger[_0xf596('0x60')](_0xf596('0x62'),util[_0xf596('0x63')](_0x97a3d,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x4491e1,_0x3539f0,_0xb4da84,_0x2e1c9d,_0x1a612c,_0x437743,_0xd5adee){var _0x54ae3b,_0x4e29e5;_0x437743[_0xf596('0xd')]=intUtil[_0xf596('0x64')](_0x437743[_0xf596('0xd')]);_0x437743[_0xf596('0x4b')]=intUtil[_0xf596('0x64')](_0x437743[_0xf596('0x4b')]);if(_0xd5adee&&_0xd5adee['recordingFormat']&&_0xd5adee[_0xf596('0x65')]!=='none'){logger[_0xf596('0x15')](_0xf596('0x66'),'Recording\x20is\x20enabled!');_0x3539f0[_0xf596('0x4e')]=util[_0xf596('0x1b')](_0xf596('0x67'),_0x437743[_0xf596('0x4b')],_0x3539f0['uniqueid'],md5(_0x3539f0[_0xf596('0x4f')]));}headers[_0xf596('0x68')]=getAuth(_0x437743);return getUser(_0x437743,_0x2e1c9d[_0xf596('0x69')])[_0xf596('0x1c')](function(_0x7427a){_0x54ae3b=_0x7427a;logger[_0xf596('0x15')](_0xf596('0x50'),_0x54ae3b['id']);return getEndUser(_0x437743,_0x3539f0[_0xf596('0x6a')],_0x3539f0[_0xf596('0x6b')]);})[_0xf596('0x1c')](function(_0x58844f){_0x4e29e5=_0x58844f;logger[_0xf596('0x15')](_0xf596('0x53'),_0x4e29e5['id']);return getTicket(_0x437743,_0x54ae3b,_0x4e29e5,_0xb4da84,_0x3539f0);})[_0xf596('0x1c')](function(_0x43d5f1){if(_0x43d5f1){logger['info'](_0xf596('0x54'),_0x43d5f1['id']);switch(_0x437743[_0xf596('0x3d')]){case'integrationTab':logger[_0xf596('0x15')](_0xf596('0x66'),_0xf596('0x56'));return request({'uri':util[_0xf596('0x1b')](_0xf596('0x57'),_0x437743[_0xf596('0xd')],_0x54ae3b['id'],_0x43d5f1['id']),'method':'POST'});case _0xf596('0x58'):logger[_0xf596('0x15')]('[OUTBOUND]',_0xf596('0x5a'));emit(util[_0xf596('0x1b')](_0xf596('0x5b'),_0x2e1c9d[_0xf596('0x10')]),_0xf596('0x5c'),{'uri':util['format']('%s/agent/tickets/%s',_0x437743['remoteUri'][_0xf596('0x5e')](_0xf596('0x5f'),''),_0x43d5f1['id'])});break;default:logger[_0xf596('0x60')](_0xf596('0x66'),_0xf596('0x61'));}}})[_0xf596('0x6c')](function(_0x2b9440){logger[_0xf596('0x60')](_0xf596('0x6d'),util[_0xf596('0x63')](_0x2b9440,{'showHidden':!![],'depth':null}));});};exports[_0xf596('0x6e')]=function(_0x500cc7,_0x5ae6e3,_0x5ace96,_0x237348,_0x3adfb5,_0x5277b2){var _0x2a030d,_0x99bef7;_0x5277b2[_0xf596('0xd')]=intUtil[_0xf596('0x64')](_0x5277b2['remoteUri']);_0x5277b2[_0xf596('0x4b')]=intUtil[_0xf596('0x64')](_0x5277b2[_0xf596('0x4b')]);if(_0x3adfb5&&_0x3adfb5[_0xf596('0x4c')]){logger['info']('['+_0x5ae6e3[_0xf596('0x6f')]['toUpperCase']()+']',_0xf596('0x4d'));_0x5ae6e3[_0xf596('0x4e')]=util[_0xf596('0x1b')](_0xf596('0x67'),_0x5277b2[_0xf596('0x4b')],_0x5ae6e3[_0xf596('0x4f')],md5(_0x5ae6e3['uniqueid']));}else{_0x5ae6e3[_0xf596('0x4e')]='';}headers[_0xf596('0x68')]=getAuth(_0x5277b2);return getUser(_0x5277b2)['then'](function(_0x1caade){_0x2a030d=_0x1caade;logger[_0xf596('0x15')](_0xf596('0x50'),_0x2a030d['id']);return getEndUser(_0x5277b2,_0x5ae6e3['calleridname'],_0x5ae6e3[_0xf596('0x52')]);})[_0xf596('0x1c')](function(_0x34dc27){_0x99bef7=_0x34dc27;logger[_0xf596('0x15')](_0xf596('0x53'),_0x99bef7['id']);return getTicket(_0x5277b2,_0x2a030d,_0x99bef7,_0x5ace96,_0x5ae6e3);})['then'](function(_0x253cc2){if(_0x253cc2){logger[_0xf596('0x15')](_0xf596('0x54'),_0x253cc2['id']);}})[_0xf596('0x6c')](function(_0x164e15){logger[_0xf596('0x60')]('['+_0x5ae6e3[_0xf596('0x6f')][_0xf596('0x70')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0xf596('0x63')](_0x164e15,{'showHidden':!![],'depth':null}));});};
git://repos.xcallymotion.com / motion2.git / blob