Built motion from commit (unavailable).|2.5.13
[motion2.git] / server / services / ami / trigger / integration / zoho.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x8201=['https://accounts.zoho.com.au','https://accounts.zoho.eu','https://accounts.zoho.in','https://accounts.zoho.com.cn','refreshToken','refresh_token','add','expires_in','error','stack','info','GET','format','https://www.zohoapis.%s/crm/v2/users','Zoho-oauthtoken\x20','users','email','Agent\x20found!','Using\x20the\x20admin\x20account!','findIndex','Administrator','profile','user','stringify','Unable\x20to\x20retrieve\x20zoho\x20account\x20users:\x20','catch','then','data','enduserType','POST','https://www.zohoapis.','/crm/v2/','startCase','role','first_name','last_name','code','SUCCESS','details','moduleCreate','Error:\x20','log','CREATE\x20ERROR','moduleSearch','contact_lead','uri','Contacts','Leads','nothing','contact','/crm/v2/Contacts/search?criteria=((Phone:equals:','lead','/crm/v2/Leads/search?criteria=((Phone:equals:','Creating\x20new\x20call...','Owner','Subject','getString','Subjects','Description','Descriptions','Who_Id','Full_Name','First_Name','Last_Name','What_Id','$se_module','talktime','Call_Duration','utc','endtime','YYYY-MM-DDTHH:mm:ss','diff','lastevent','called','Call_Result','Called','complete','connect','Answered','rejected','abandoned','Call_Start_Time','outbound','starttime','agentcalledAt','Call_Type','merge','/crm/v2/Calls','err','queue','host','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','/downloads?type=uniqueid&token=','zoho.eu','com','The\x20User\x20ID\x20is:','calleridname','calleridnum','Inbound','The\x20Call\x20ID\x20is:','user:%s','https://crm.','/crm/EntityInfo.do?module=Calls&id=','[OUTBOUND]','/api/voice/recordings/','destcalleridname','destcalleridnum','lodash','util','moment','bluebird','../../../../config/environment','zoho','redis','defaults','localhost','socket.io-emitter','emit','debug','[HTTP]','length','forEach','type','string','toString','variable','variableName','idField','customVariable','Variable','name','toLowerCase','indexOf','split','isNil','access_token','isBefore','zone'];(function(_0x3417a1,_0x51bcbe){var _0x56f10e=function(_0x7ca580){while(--_0x7ca580){_0x3417a1['push'](_0x3417a1['shift']());}};_0x56f10e(++_0x51bcbe);}(_0x8201,0x71));var _0x1820=function(_0x1cc9a1,_0x409596){_0x1cc9a1=_0x1cc9a1-0x0;var _0x207781=_0x8201[_0x1cc9a1];return _0x207781;};'use strict';var _=require(_0x1820('0x0'));var rp=require('request-promise');var md5=require('md5');var util=require(_0x1820('0x1'));var intUtil=require('./util');var moment=require(_0x1820('0x2'));var Redis=require('ioredis');var BPromise=require(_0x1820('0x3'));var config=require(_0x1820('0x4'));var logger=require('../../../../config/logger')(_0x1820('0x5'));config[_0x1820('0x6')]=_[_0x1820('0x7')](config['redis'],{'host':_0x1820('0x8'),'port':0x18eb});var io=require(_0x1820('0x9'))(new Redis(config['redis']));function emit(_0x26cd56,_0x395dea,_0xb7aff9){io['to'](_0x26cd56)[_0x1820('0xa')](_0x395dea,_0xb7aff9);}function request(_0x210e2e){logger[_0x1820('0xb')](_0x1820('0xc'),JSON['stringify'](_0x210e2e));return rp(_0x210e2e);}function getCustomFields(_0x5b6819,_0x1e6694){var _0x363e32={};if(_0x5b6819[_0x1820('0xd')]>0x0){_[_0x1820('0xe')](_0x5b6819,function(_0x21fd6c){if(_0x21fd6c[_0x1820('0xf')]===_0x1820('0x10')&&_0x21fd6c['idField']){_0x363e32[_0x21fd6c['idField']]=_0x21fd6c['content'][_0x1820('0x11')]();}else if(_0x21fd6c['type']===_0x1820('0x12')&&_0x21fd6c[_0x1820('0x13')]&&_0x21fd6c[_0x1820('0x14')]&&_0x1e6694[_0x21fd6c['variableName']]){_0x363e32[_0x21fd6c[_0x1820('0x14')]]=_0x1e6694[_0x21fd6c['variableName']][_0x1820('0x11')]();}else if(_0x21fd6c[_0x1820('0xf')]===_0x1820('0x15')&&_0x21fd6c[_0x1820('0x16')]&&_0x21fd6c['Variable'][_0x1820('0x17')]&&_0x21fd6c[_0x1820('0x14')]&&_0x1e6694[_0x21fd6c['Variable'][_0x1820('0x17')][_0x1820('0x18')]()]){_0x363e32[_0x21fd6c[_0x1820('0x14')]]=_0x1e6694[_0x21fd6c[_0x1820('0x16')]['name'][_0x1820('0x18')]()][_0x1820('0x11')]();}});}return _0x363e32;}function getName(_0x149dcd){if(_0x149dcd[_0x1820('0x19')]('\x20')>0x0){var _0x4645bd=_0x149dcd[_0x1820('0x1a')](/ (.+)/);if(_0x4645bd[0x1]){return _0x4645bd;}}return[_0x149dcd,_0x149dcd];}var accountsTokens={};function getAccessToken(_0xf2b0be){return new Promise(function(_0x2efe44,_0x56a36a){if(!_[_0x1820('0x1b')](accountsTokens[_0xf2b0be['id']])&&!_[_0x1820('0x1b')](accountsTokens[_0xf2b0be['id']][_0x1820('0x1c')])){if(moment()[_0x1820('0x1d')](accountsTokens[_0xf2b0be['id']]['expires_in'])){_0x2efe44(accountsTokens[_0xf2b0be['id']]['access_token']);}}var _0x3dcdbb;switch(_0xf2b0be[_0x1820('0x1e')]){case'US':_0x3dcdbb='https://accounts.zoho.com';break;case'AU':_0x3dcdbb=_0x1820('0x1f');break;case'EU':_0x3dcdbb=_0x1820('0x20');break;case'IN':_0x3dcdbb=_0x1820('0x21');break;case'CN':_0x3dcdbb=_0x1820('0x22');break;default:_0x3dcdbb=_0x1820('0x20');break;}var _0x485c71={'method':'POST','uri':_0x3dcdbb+'/oauth/v2/token','qs':{'refresh_token':_0xf2b0be[_0x1820('0x23')],'client_id':_0xf2b0be['clientId'],'client_secret':_0xf2b0be['clientSecret'],'grant_type':_0x1820('0x24')},'json':!![]};return rp(_0x485c71)['then'](function(_0x526fc5){accountsTokens[_0xf2b0be['id']]={'access_token':_0x526fc5[_0x1820('0x1c')],'expires_in':moment()[_0x1820('0x25')](_0x526fc5[_0x1820('0x26')],'seconds')};_0x2efe44(_0x526fc5['access_token']);})['catch'](function(_0x4f5405){logger[_0x1820('0x27')]('Failing\x20creating\x20the\x20access_token',_0x4f5405[_0x1820('0x28')]);_0x56a36a(_0x4f5405);});});}function getUser(_0x321f7a,_0x3d535d,_0x12aa88,_0x1b93f8){logger[_0x1820('0x29')]('Search\x20user');return request({'method':_0x1820('0x2a'),'uri':util[_0x1820('0x2b')](_0x1820('0x2c'),_0x3d535d),'qs':{'type':'ActiveUsers'},'headers':{'Authorization':_0x1820('0x2d')+_0x321f7a},'json':!![]})['then'](function(_0x333880){if(_0x333880['users']){var _0x395b09=-0x1;if(_['isArrayLikeObject'](_0x333880[_0x1820('0x2e')])){if(!_[_0x1820('0x1b')](_0x1b93f8)){_0x395b09=_['findIndex'](_0x333880[_0x1820('0x2e')],function(_0x4eb5c4){return _0x4eb5c4[_0x1820('0x2f')]===_0x1b93f8;});}if(_0x395b09>=0x0){logger['info'](_0x1820('0x30'));}else{logger[_0x1820('0x29')](_0x1820('0x31'));_0x395b09=_[_0x1820('0x32')](_0x333880['users'],function(_0x447e5f){return _0x447e5f['profile'][_0x1820('0x17')]===_0x1820('0x33');});}return _0x333880[_0x1820('0x2e')][_0x395b09];}else{if(_0x333880['user'][_0x1820('0x34')][_0x1820('0x17')]===_0x1820('0x33')){logger['info'](_0x1820('0x31'));user=_0x333880[_0x1820('0x35')];return user;}else{logger['error']('The\x20failing\x20result\x20is',JSON[_0x1820('0x36')](_0x333880));throw new Error(_0x1820('0x37')+JSON[_0x1820('0x36')](_0x333880));}}}else{logger[_0x1820('0x27')]('The\x20failing\x20result\x20is',JSON[_0x1820('0x36')](_0x333880));throw new Error(_0x1820('0x37')+JSON[_0x1820('0x36')](_0x333880));}})[_0x1820('0x38')](function(_0x328d08){console[_0x1820('0x27')](_0x328d08);});}function getZohoUser(_0x7a83b7,_0x5a4705){return new BPromise(function(_0x388765,_0x107b82){request(_0x7a83b7)[_0x1820('0x39')](function(_0x3d07f1){var _0x59c644=null;if(_0x3d07f1){_0x59c644=_0x3d07f1[_0x1820('0x3a')][0x0];_0x59c644[_0x1820('0x3b')]=_0x5a4705;}_0x388765(_0x59c644);})['catch'](function(_0x28b6c4){_0x107b82(_0x28b6c4);});});}function createEndUser(_0x50eb27,_0x50ae30,_0x5c8357,_0x53047b,_0x1d16c3,_0x1160e8){var _0x5c8357=getName(_0x5c8357);return request({'method':_0x1820('0x3c'),'uri':_0x1820('0x3d')+_0x50ae30+_0x1820('0x3e')+_[_0x1820('0x3f')](_0x1160e8['moduleCreate'])+'s','body':{'data':[{'Last_Name':_0x5c8357[0x1],'First_Name':_0x5c8357[0x0],'Phone':_0x53047b,'Owner':{'name':!_['isNil'](_0x1d16c3[_0x1820('0x40')][_0x1820('0x17')])?_0x1d16c3[_0x1820('0x40')][_0x1820('0x17')]:!_[_0x1820('0x1b')](_0x1d16c3[_0x1820('0x41')])?_0x1d16c3[_0x1820('0x41')]+'\x20'+_0x1d16c3['last_name']:_0x1d16c3[_0x1820('0x42')],'id':_0x1d16c3['id']}}]},'headers':{'Authorization':_0x1820('0x2d')+_0x50eb27},'json':!![]})[_0x1820('0x39')](function(_0x155c1c){if(_0x155c1c&&_0x155c1c['data'][0x0][_0x1820('0x43')]===_0x1820('0x44')){var _0x35a1a3=_0x155c1c[_0x1820('0x3a')][0x0][_0x1820('0x45')];_0x35a1a3[_0x1820('0x3b')]=_[_0x1820('0x3f')](_0x1160e8[_0x1820('0x46')])+'s';return _0x35a1a3;}logger[_0x1820('0x27')]('The\x20failing\x20result\x20is',JSON[_0x1820('0x36')](data));throw new Error(_0x1820('0x47')+JSON['stringify'](data));})[_0x1820('0x38')](function(_0x1fe272){console[_0x1820('0x48')](_0x1820('0x49'),_0x1fe272);});}function getEndUser(_0x130047,_0x2ce334,_0x44c829,_0x32a6b6,_0x4a635d,_0x5d08da,_0xcda578){var _0x235ef8={'method':_0x1820('0x2a'),'uri':'','headers':{'Authorization':'Zoho-oauthtoken\x20'+_0x130047},'json':!![]};switch(_0xcda578[_0x1820('0x4a')]){case _0x1820('0x4b'):_0x235ef8[_0x1820('0x4c')]='https://www.zohoapis.'+_0x2ce334+'/crm/v2/Contacts/search?criteria=((Phone:equals:'+_0x4a635d+'))';return getZohoUser(_0x235ef8,_0x1820('0x4d'))[_0x1820('0x39')](function(_0x133155){if(_0x133155)return _0x133155;_0x235ef8[_0x1820('0x4c')]='https://www.zohoapis.'+_0x2ce334+'/crm/v2/Leads/search?criteria=((Phone:equals:'+_0x4a635d+'))';return getZohoUser(_0x235ef8,_0x1820('0x4e'))['then'](function(_0x2da3b5){if(_0x2da3b5)return _0x2da3b5;if(_0xcda578[_0x1820('0x46')]!=_0x1820('0x4f')){return createEndUser(_0x130047,_0x2ce334,_0x32a6b6,_0x4a635d,_0x5d08da,_0xcda578);}else{return{};}});});break;case _0x1820('0x50'):_0x235ef8['uri']=_0x1820('0x3d')+_0x2ce334+_0x1820('0x51')+_0x4a635d+'))';return getZohoUser(_0x235ef8,_0x1820('0x4d'))[_0x1820('0x39')](function(_0x1dba08){if(_0x1dba08)return _0x1dba08;if(_0xcda578[_0x1820('0x46')]!=_0x1820('0x4f')){return createEndUser(_0x130047,_0x2ce334,_0x32a6b6,_0x4a635d,_0x5d08da,_0xcda578);}else{return{};}});break;case _0x1820('0x52'):_0x235ef8[_0x1820('0x4c')]=_0x1820('0x3d')+_0x2ce334+_0x1820('0x53')+_0x4a635d+'))';return getZohoUser(_0x235ef8,_0x1820('0x4e'))[_0x1820('0x39')](function(_0x554ed3){if(_0x554ed3)return _0x554ed3;if(_0xcda578[_0x1820('0x46')]!='nothing'){return createEndUser(_0x130047,_0x2ce334,_0x32a6b6,_0x4a635d,_0x5d08da,_0xcda578);}else{return{};}});break;}}function getCall(_0x4e087f,_0x113178,_0x10ed66,_0x1f3436,_0x1bbf7e,_0x27ff15,_0x353fea,_0x24fbef){logger[_0x1820('0x29')](_0x1820('0x54'));var _0x1f7521={};_0x1f7521[_0x1820('0x55')]={'name':!_['isNil'](_0x1f3436[_0x1820('0x40')][_0x1820('0x17')])&&!_[_0x1820('0x1b')](_0x1f3436[_0x1820('0x34')][_0x1820('0x17')])&&_0x1f3436[_0x1820('0x34')][_0x1820('0x17')]==='administrator'?_0x1f3436[_0x1820('0x40')][_0x1820('0x17')]:!_[_0x1820('0x1b')](_0x1f3436[_0x1820('0x41')])?_0x1f3436[_0x1820('0x41')]+'\x20'+_0x1f3436[_0x1820('0x42')]:_0x1f3436[_0x1820('0x42')],'id':_0x1f3436['id']};_0x1f7521[_0x1820('0x56')]=intUtil[_0x1820('0x57')](_0x27ff15[_0x1820('0x58')],_0x353fea,'\x20');_0x1f7521[_0x1820('0x59')]=intUtil[_0x1820('0x57')](_0x27ff15[_0x1820('0x5a')],_0x353fea,'\x0a');if(_0x1bbf7e['enduserType']===_0x1820('0x4d')){_0x1f7521[_0x1820('0x5b')]={'name':!_[_0x1820('0x1b')](_0x1bbf7e[_0x1820('0x5c')])?_0x1bbf7e['Full_Name']:!_[_0x1820('0x1b')](_0x1bbf7e['First_Name'])?_0x1bbf7e[_0x1820('0x5d')]+'\x20'+_0x1bbf7e[_0x1820('0x5e')]:_0x1bbf7e[_0x1820('0x5e')],'id':_0x1bbf7e['id']};}if(_0x1bbf7e[_0x1820('0x3b')]==='Leads'){_0x1f7521[_0x1820('0x5f')]={'name':!_[_0x1820('0x1b')](_0x1bbf7e[_0x1820('0x5c')])?_0x1bbf7e['Full_Name']:!_[_0x1820('0x1b')](_0x1bbf7e[_0x1820('0x5d')])?_0x1bbf7e[_0x1820('0x5d')]+'\x20'+_0x1bbf7e[_0x1820('0x5e')]:_0x1bbf7e['Last_Name'],'id':_0x1bbf7e['id']};_0x1f7521[_0x1820('0x60')]=_[_0x1820('0x3f')](_0x1bbf7e['enduserType']);}if(_0x353fea[_0x1820('0x61')]){_0x1f7521[_0x1820('0x62')]=moment[_0x1820('0x63')](parseInt(_0x353fea['talktime'])*0x3e8)[_0x1820('0x2b')]('mm:ss');}else if(_0x353fea['answertime']&&_0x353fea[_0x1820('0x64')]){_0x1f7521[_0x1820('0x62')]=moment[_0x1820('0x63')](moment(_0x353fea['endtime'],_0x1820('0x65'))[_0x1820('0x66')](moment(_0x353fea['starttime'],'YYYY-MM-DDTHH:mm:ss')))[_0x1820('0x2b')]('mm:ss');}switch(_0x353fea[_0x1820('0x67')]){case _0x1820('0x68'):_0x1f7521[_0x1820('0x69')]=_0x1820('0x6a');break;case _0x1820('0x6b'):case _0x1820('0x6c'):_0x1f7521[_0x1820('0x69')]=_0x1820('0x6d');break;case _0x1820('0x6e'):_0x1f7521[_0x1820('0x69')]='Rejected';break;case _0x1820('0x6f'):_0x1f7521['Call_Result']='Abandoned';break;case'timeout':_0x1f7521[_0x1820('0x69')]='Timeout';default:}_0x1f7521[_0x1820('0x70')]=(_0x24fbef===_0x1820('0x71')?moment(_0x353fea[_0x1820('0x72')])[_0x1820('0x2b')]('YYYY-MM-DDTHH:mm:ss'):moment(_0x353fea[_0x1820('0x73')])['format'](_0x1820('0x65')))||moment()[_0x1820('0x2b')](_0x1820('0x65'));_0x1f7521[_0x1820('0x74')]=_0x24fbef||'Inbound';_0x1f7521=_[_0x1820('0x75')](_0x1f7521,getCustomFields(_0x27ff15['Fields'],_0x353fea));return request({'method':_0x1820('0x3c'),'uri':_0x1820('0x3d')+_0x113178+_0x1820('0x76'),'headers':{'Authorization':'Zoho-oauthtoken\x20'+_0x4e087f},'body':{'data':[_0x1f7521]},'json':!![]})['then'](function(_0x49f09b){if(_0x49f09b&&_0x49f09b[_0x1820('0x3a')][0x0]['code']===_0x1820('0x44')){logger[_0x1820('0x29')]('Call\x20created!');return{'id':_0x49f09b[_0x1820('0x3a')][0x0][_0x1820('0x45')]['id']};}})['catch'](function(_0x6e072c){logger[_0x1820('0x29')]('err',_0x6e072c[_0x1820('0x28')]);console[_0x1820('0x48')](_0x1820('0x77'),_0x6e072c);});}exports[_0x1820('0x78')]=function(_0x504f35,_0x587afe,_0x5a2a98,_0x3a3e66,_0x6d87de,_0x12aefb){var _0x52399f,_0x284719,_0x290104;_0x12aefb[_0x1820('0x79')]=intUtil[_0x1820('0x7a')](_0x12aefb[_0x1820('0x79')]);_0x12aefb['serverUrl']=intUtil[_0x1820('0x7a')](_0x12aefb[_0x1820('0x7b')]);if(_0x6d87de&&_0x6d87de[_0x1820('0x7c')]){logger[_0x1820('0x29')](_0x1820('0x7d'),_0x1820('0x7e'));_0x587afe[_0x1820('0x7f')]=_0x12aefb[_0x1820('0x7b')]+'/api/voice/recordings/'+_0x587afe[_0x1820('0x80')]+_0x1820('0x81')+md5(_0x587afe[_0x1820('0x80')]);}else{_0x587afe[_0x1820('0x7f')]='';}var _0x2a9b6a=_0x12aefb['host']===_0x1820('0x82')?'eu':_0x1820('0x83');return getAccessToken(_0x12aefb)[_0x1820('0x39')](function(_0x2a76aa){_0x290104=_0x2a76aa;return getUser(_0x290104,_0x2a9b6a,_0x12aefb,_0x3a3e66[_0x1820('0x2f')]);})[_0x1820('0x39')](function(_0x3fefc8){_0x52399f=_0x3fefc8;logger[_0x1820('0x29')](_0x1820('0x84'),_0x52399f['id']);return getEndUser(_0x290104,_0x2a9b6a,_0x12aefb,_0x587afe[_0x1820('0x85')],_0x587afe[_0x1820('0x86')],_0x52399f,_0x5a2a98);})[_0x1820('0x39')](function(_0x5e2237){_0x284719=_0x5e2237;return getCall(_0x290104,_0x2a9b6a,_0x12aefb,_0x52399f,_0x284719,_0x5a2a98,_0x587afe,_0x1820('0x87'));})[_0x1820('0x39')](function(_0x12c7e3){if(_0x12c7e3){logger[_0x1820('0x29')](_0x1820('0x88'),_0x12c7e3['id']);logger[_0x1820('0x29')](_0x1820('0x7d'),'Displaying\x20call\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x1820('0x2b')](_0x1820('0x89'),_0x3a3e66[_0x1820('0x17')]),'trigger:browser:url',{'uri':_0x1820('0x8a')+_0x12aefb[_0x1820('0x79')]+_0x1820('0x8b')+_0x12c7e3['id']});}})['catch'](function(_0x24da5c){logger['error'](_0x1820('0x7d'),JSON[_0x1820('0x36')](_0x24da5c));});};exports[_0x1820('0x71')]=function(_0x49e65a,_0x102426,_0x12f7da,_0x278320,_0x9d2b8a,_0x38e903,_0x3bddee){var _0x2a37ce,_0x6f497d,_0xb76677;_0x38e903[_0x1820('0x79')]=intUtil[_0x1820('0x7a')](_0x38e903[_0x1820('0x79')]);_0x38e903[_0x1820('0x7b')]=intUtil[_0x1820('0x7a')](_0x38e903[_0x1820('0x7b')]);if(_0x3bddee&&_0x3bddee['recordingFormat']&&_0x3bddee['recordingFormat']!=='none'){logger[_0x1820('0x29')](_0x1820('0x8c'),'Recording\x20is\x20enabled!');_0x102426[_0x1820('0x7f')]=_0x38e903[_0x1820('0x7b')]+_0x1820('0x8d')+_0x102426[_0x1820('0x80')]+_0x1820('0x81')+md5(_0x102426[_0x1820('0x80')]);}var _0x147a06=_0x38e903['host']==='zoho.eu'?'eu':_0x1820('0x83');return getAccessToken(_0x38e903)[_0x1820('0x39')](function(_0x1bd2d4){_0xb76677=_0x1bd2d4;return getUser(_0xb76677,_0x147a06,_0x38e903,_0x278320['email']);})['then'](function(_0x27584f){_0x2a37ce=_0x27584f;logger[_0x1820('0x29')]('The\x20User\x20ID\x20is:',_0x2a37ce['id']);return getEndUser(_0xb76677,_0x147a06,_0x38e903,_0x102426[_0x1820('0x8e')],_0x102426[_0x1820('0x8f')],_0x2a37ce,_0x12f7da);})['then'](function(_0x368428){_0x6f497d=_0x368428;return getCall(_0xb76677,_0x147a06,_0x38e903,_0x2a37ce,_0x6f497d,_0x12f7da,_0x102426,'Outbound');})[_0x1820('0x39')](function(_0x22c90a){if(_0x22c90a){logger[_0x1820('0x29')](_0x1820('0x88'),_0x22c90a['id']);logger['info'](_0x1820('0x8c'),'Displaying\x20call\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x1820('0x2b')](_0x1820('0x89'),_0x278320[_0x1820('0x17')]),'trigger:browser:url',{'uri':_0x1820('0x8a')+_0x38e903[_0x1820('0x79')]+_0x1820('0x8b')+_0x22c90a['id']});}})[_0x1820('0x38')](function(_0x40bf60){logger[_0x1820('0x27')]('[OUTBOUND]',JSON[_0x1820('0x36')](_0x40bf60));});};exports['unmanaged']=function(_0xacd952,_0x3412e4,_0x57df2c,_0x907148,_0x594a3f,_0x6aec0e){var _0x378f50,_0x200ce3,_0x444c03;_0x6aec0e[_0x1820('0x79')]=intUtil[_0x1820('0x7a')](_0x6aec0e[_0x1820('0x79')]);_0x6aec0e['serverUrl']=intUtil[_0x1820('0x7a')](_0x6aec0e['serverUrl']);if(_0x594a3f&&_0x594a3f[_0x1820('0x7c')]){logger[_0x1820('0x29')]('['+_0x3412e4[_0x1820('0x67')]['toUpperCase']()+']',_0x1820('0x7e'));_0x3412e4['recordingURL']=_0x6aec0e['serverUrl']+_0x1820('0x8d')+_0x3412e4['uniqueid']+'/downloads?type=uniqueid&token='+md5(_0x3412e4[_0x1820('0x80')]);}else{_0x3412e4[_0x1820('0x7f')]='';}var _0x3e41b7=_0x6aec0e[_0x1820('0x79')]==='zoho.eu'?'eu':'com';return getAccessToken(_0x6aec0e)[_0x1820('0x39')](function(_0x2ef0d0){_0x444c03=_0x2ef0d0;return getUser(_0x444c03,_0x3e41b7,_0x6aec0e);})[_0x1820('0x39')](function(_0x24c71c){_0x378f50=_0x24c71c;logger['info'](_0x1820('0x84'),_0x378f50['id']);return getEndUser(_0x444c03,_0x3e41b7,_0x6aec0e,_0x3412e4[_0x1820('0x85')],_0x3412e4[_0x1820('0x86')],_0x378f50,_0x57df2c);})[_0x1820('0x39')](function(_0x1e0f66){_0x200ce3=_0x1e0f66;return getCall(_0x444c03,_0x3e41b7,_0x6aec0e,_0x378f50,_0x200ce3,_0x57df2c,_0x3412e4,_0x1820('0x87'));})['then'](function(_0x1b286c){if(_0x1b286c){logger[_0x1820('0x29')](_0x1820('0x88'),_0x1b286c['id']);}})[_0x1820('0x38')](function(_0x2ef37c){logger[_0x1820('0x27')]('['+_0x3412e4[_0x1820('0x67')]['toUpperCase']()+']',JSON['stringify'](_0x2ef37c));});};