server/services/routing/model/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
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  18 var _0xfbb2=['lodash','moment','md5','ioredis','redis','defaults','localhost','socket.io-emitter','name','online','voicePause','chatPause','mailPause','openchannelPause','chatStatus','chatStatusTime','chatCapacity','chatCurrentCapacity','mailStatus','unknown','mailStatusTime','mailCapacity','mailCurrentCapacity','faxCapacity','faxCurrentCapacity','smsStatusTime','smsCapacity','smsCurrentCapacity','whatsappStatus','whatsappStatusTime','whatsappCapacity','whatsappCurrentCapacity','openchannelStatusTime','openchannelCapacity','openchannelCurrentCapacity','busyQueue','prototype','getChannelStatus','CurrentCapacity','Capacity','maxcapacity','mail','chat','openchannel','sms','whatsapp','length','Status','StatusTime','toNumber','smsPause','faxPause','faxStatusTime','openchannelStatus','busy','stringify','user:save','exports'];(function(_0x220dbb,_0x99328d){var _0x2b77de=function(_0x15e966){while(--_0x15e966){_0x220dbb['push'](_0x220dbb['shift']());}};_0x2b77de(++_0x99328d);}(_0xfbb2,0xae));var _0x2fbb=function(_0x1a4c39,_0x13aade){_0x1a4c39=_0x1a4c39-0x0;var _0x55b641=_0xfbb2[_0x1a4c39];return _0x55b641;};'use strict';var _=require(_0x2fbb('0x0'));var moment=require(_0x2fbb('0x1'));var md5=require(_0x2fbb('0x2'));var Redis=require(_0x2fbb('0x3'));var config=require('../../../config/environment');config[_0x2fbb('0x4')]=_[_0x2fbb('0x5')](config[_0x2fbb('0x4')],{'host':_0x2fbb('0x6'),'port':0x18eb});var io=require(_0x2fbb('0x7'))(new Redis(config[_0x2fbb('0x4')]));function Agent(_0x20964b){this['id']=_0x20964b['id']||0x0;this['name']=_0x20964b[_0x2fbb('0x8')]||'';this[_0x2fbb('0x9')]=_0x20964b[_0x2fbb('0x9')]||!![];this['voicePause']=_0x20964b[_0x2fbb('0xa')]||![];this[_0x2fbb('0xb')]=_0x20964b[_0x2fbb('0xb')]||![];this[_0x2fbb('0xc')]=_0x20964b[_0x2fbb('0xc')]||![];this['faxPause']=_0x20964b['faxPause']||![];this['smsPause']=_0x20964b['smsPause']||![];this[_0x2fbb('0xd')]=_0x20964b[_0x2fbb('0xd')]||![];this[_0x2fbb('0xe')]='unknown';this[_0x2fbb('0xf')]=0x0;this['chatCapacity']=_0x20964b[_0x2fbb('0x10')]||0x0;this[_0x2fbb('0x11')]=0x0;this[_0x2fbb('0x12')]=_0x2fbb('0x13');this[_0x2fbb('0x14')]=0x0;this['mailCapacity']=_0x20964b[_0x2fbb('0x15')]||0x0;this[_0x2fbb('0x16')]=0x0;this['faxStatus']=_0x2fbb('0x13');this['faxStatusTime']=0x0;this[_0x2fbb('0x17')]=_0x20964b[_0x2fbb('0x17')]||0x0;this[_0x2fbb('0x18')]=0x0;this['smsStatus']=_0x2fbb('0x13');this[_0x2fbb('0x19')]=0x0;this[_0x2fbb('0x1a')]=_0x20964b[_0x2fbb('0x1a')]||0x0;this[_0x2fbb('0x1b')]=0x0;this[_0x2fbb('0x1c')]='unknown';this[_0x2fbb('0x1d')]=0x0;this['whatsappCapacity']=_0x20964b[_0x2fbb('0x1e')]||0x0;this[_0x2fbb('0x1f')]=0x0;this['openchannelStatus']='unknown';this[_0x2fbb('0x20')]=0x0;this[_0x2fbb('0x21')]=_0x20964b[_0x2fbb('0x21')]||0x0;this[_0x2fbb('0x22')]=0x0;this['busy']=![];this[_0x2fbb('0x23')]=undefined;this['md5']='';this['updateRealtime']();}Agent[_0x2fbb('0x24')][_0x2fbb('0x25')]=function(_0x416204){if(this[_0x416204+_0x2fbb('0x26')]>0x0){if(this[_0x416204+'Capacity']>0x0&&this[_0x416204+_0x2fbb('0x26')]>=this[_0x416204+_0x2fbb('0x27')]){return _0x2fbb('0x28');}else{return'working';}}else{return'idle';}};Agent[_0x2fbb('0x24')]['updateRealtime']=function(){var _0x270073=[_0x2fbb('0x29'),_0x2fbb('0x2a'),_0x2fbb('0x2b'),'fax',_0x2fbb('0x2c'),_0x2fbb('0x2d')];for(var _0x237c25=0x0;_0x237c25<_0x270073[_0x2fbb('0x2e')];_0x237c25+=0x1){var _0x4a2908=this[_0x2fbb('0x25')](_0x270073[_0x237c25]);if(this[_0x270073[_0x237c25]+_0x2fbb('0x2f')]!==_0x4a2908){this[_0x270073[_0x237c25]+_0x2fbb('0x30')]=_[_0x2fbb('0x31')](moment()['format']('x'));}this[_0x270073[_0x237c25]+_0x2fbb('0x2f')]=_0x4a2908;}var _0x4b93ba={'id':this['id'],'name':this['name'],'online':this[_0x2fbb('0x9')],'voicePause':this[_0x2fbb('0xa')],'chatPause':this['chatPause'],'mailPause':this['mailPause'],'smsPause':this[_0x2fbb('0x32')],'faxPause':this[_0x2fbb('0x33')],'openchannelPause':this[_0x2fbb('0xd')],'chatStatus':this[_0x2fbb('0xe')],'chatStatusTime':this[_0x2fbb('0xf')],'chatCapacity':this[_0x2fbb('0x10')],'chatCurrentCapacity':this['chatCurrentCapacity'],'mailStatus':this[_0x2fbb('0x12')],'mailStatusTime':this[_0x2fbb('0x14')],'mailCapacity':this[_0x2fbb('0x15')],'mailCurrentCapacity':this[_0x2fbb('0x16')],'faxStatus':this['faxStatus'],'faxStatusTime':this[_0x2fbb('0x34')],'faxCapacity':this['faxCapacity'],'faxCurrentCapacity':this[_0x2fbb('0x18')],'smsStatus':this['smsStatus'],'smsStatusTime':this[_0x2fbb('0x19')],'smsCapacity':this[_0x2fbb('0x1a')],'smsCurrentCapacity':this['smsCurrentCapacity'],'whatsappStatus':this[_0x2fbb('0x1c')],'whatsappStatusTime':this[_0x2fbb('0x1d')],'whatsappCapacity':this[_0x2fbb('0x1e')],'whatsappCurrentCapacity':this['whatsappCurrentCapacity'],'openchannelStatus':this[_0x2fbb('0x35')],'openchannelStatusTime':this[_0x2fbb('0x20')],'openchannelCapacity':this[_0x2fbb('0x21')],'openchannelCurrentCapacity':this[_0x2fbb('0x22')],'busy':this[_0x2fbb('0x36')],'busyQueue':this[_0x2fbb('0x23')]};var _0x4d48b9=md5(JSON[_0x2fbb('0x37')](_0x4b93ba));if(this[_0x2f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