server/services/routing/model/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
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  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0xb98e=['chat','openchannel','fax','sms','length','getChannelStatus','Status','StatusTime','toNumber','format','mailStatusTime','faxStatus','busy','busyQueue','user:save','exports','lodash','moment','../../../config/environment','redis','defaults','localhost','socket.io-emitter','name','online','voicePause','chatPause','mailPause','faxPause','smsPause','openchannelPause','chatStatus','unknown','chatStatusTime','chatCapacity','chatCurrentCapacity','mailStatus','mailCapacity','faxStatusTime','faxCapacity','faxCurrentCapacity','smsStatus','smsStatusTime','smsCapacity','smsCurrentCapacity','whatsappStatus','whatsappStatusTime','whatsappCapacity','whatsappCurrentCapacity','openchannelStatus','openchannelStatusTime','openchannelCapacity','openchannelCurrentCapacity','md5','updateRealtime','Capacity','CurrentCapacity','maxcapacity','working','idle','prototype','mail'];(function(_0x284c9f,_0x4b1e65){var _0x335de1=function(_0x145565){while(--_0x145565){_0x284c9f['push'](_0x284c9f['shift']());}};_0x335de1(++_0x4b1e65);}(_0xb98e,0x184));var _0xeb98=function(_0x31005b,_0x300c99){_0x31005b=_0x31005b-0x0;var _0x8c5b50=_0xb98e[_0x31005b];return _0x8c5b50;};'use strict';var _=require(_0xeb98('0x0'));var moment=require(_0xeb98('0x1'));var md5=require('md5');var Redis=require('ioredis');var config=require(_0xeb98('0x2'));config[_0xeb98('0x3')]=_[_0xeb98('0x4')](config['redis'],{'host':_0xeb98('0x5'),'port':0x18eb});var io=require(_0xeb98('0x6'))(new Redis(config[_0xeb98('0x3')]));function Agent(_0x48adbc){this['id']=_0x48adbc['id']||0x0;this[_0xeb98('0x7')]=_0x48adbc['name']||'';this[_0xeb98('0x8')]=_0x48adbc['online']||!![];this[_0xeb98('0x9')]=_0x48adbc[_0xeb98('0x9')]||![];this[_0xeb98('0xa')]=_0x48adbc[_0xeb98('0xa')]||![];this[_0xeb98('0xb')]=_0x48adbc[_0xeb98('0xb')]||![];this[_0xeb98('0xc')]=_0x48adbc[_0xeb98('0xc')]||![];this['smsPause']=_0x48adbc[_0xeb98('0xd')]||![];this[_0xeb98('0xe')]=_0x48adbc[_0xeb98('0xe')]||![];this[_0xeb98('0xf')]=_0xeb98('0x10');this[_0xeb98('0x11')]=0x0;this[_0xeb98('0x12')]=_0x48adbc[_0xeb98('0x12')]||0x0;this[_0xeb98('0x13')]=0x0;this[_0xeb98('0x14')]=_0xeb98('0x10');this['mailStatusTime']=0x0;this[_0xeb98('0x15')]=_0x48adbc[_0xeb98('0x15')]||0x0;this['mailCurrentCapacity']=0x0;this['faxStatus']=_0xeb98('0x10');this[_0xeb98('0x16')]=0x0;this[_0xeb98('0x17')]=_0x48adbc[_0xeb98('0x17')]||0x0;this[_0xeb98('0x18')]=0x0;this[_0xeb98('0x19')]=_0xeb98('0x10');this[_0xeb98('0x1a')]=0x0;this[_0xeb98('0x1b')]=_0x48adbc[_0xeb98('0x1b')]||0x0;this[_0xeb98('0x1c')]=0x0;this[_0xeb98('0x1d')]=_0xeb98('0x10');this[_0xeb98('0x1e')]=0x0;this[_0xeb98('0x1f')]=_0x48adbc[_0xeb98('0x1f')]||0x0;this[_0xeb98('0x20')]=0x0;this[_0xeb98('0x21')]=_0xeb98('0x10');this[_0xeb98('0x22')]=0x0;this['openchannelCapacity']=_0x48adbc[_0xeb98('0x23')]||0x0;this[_0xeb98('0x24')]=0x0;this['busy']=![];this['busyQueue']=undefined;this[_0xeb98('0x25')]='';this[_0xeb98('0x26')]();}Agent['prototype']['getChannelStatus']=function(_0x2ab831){if(this[_0x2ab831+'CurrentCapacity']>0x0){if(this[_0x2ab831+_0xeb98('0x27')]>0x0&&this[_0x2ab831+_0xeb98('0x28')]>=this[_0x2ab831+'Capacity']){return _0xeb98('0x29');}else{return _0xeb98('0x2a');}}else{return _0xeb98('0x2b');}};Agent[_0xeb98('0x2c')][_0xeb98('0x26')]=function(){var _0x1fa721=[_0xeb98('0x2d'),_0xeb98('0x2e'),_0xeb98('0x2f'),_0xeb98('0x30'),_0xeb98('0x31'),'whatsapp'];for(var _0x19f31d=0x0;_0x19f31d<_0x1fa721[_0xeb98('0x32')];_0x19f31d+=0x1){var _0x45afdc=this[_0xeb98('0x33')](_0x1fa721[_0x19f31d]);if(this[_0x1fa721[_0x19f31d]+_0xeb98('0x34')]!==_0x45afdc){this[_0x1fa721[_0x19f31d]+_0xeb98('0x35')]=_[_0xeb98('0x36')](moment()[_0xeb98('0x37')]('x'));}this[_0x1fa721[_0x19f31d]+_0xeb98('0x34')]=_0x45afdc;}var _0x3f7fdd={'id':this['id'],'name':this[_0xeb98('0x7')],'online':this[_0xeb98('0x8')],'voicePause':this['voicePause'],'chatPause':this[_0xeb98('0xa')],'mailPause':this[_0xeb98('0xb')],'smsPause':this[_0xeb98('0xd')],'faxPause':this[_0xeb98('0xc')],'openchannelPause':this['openchannelPause'],'chatStatus':this[_0xeb98('0xf')],'chatStatusTime':this[_0xeb98('0x11')],'chatCapacity':this[_0xeb98('0x12')],'chatCurrentCapacity':this[_0xeb98('0x13')],'mailStatus':this[_0xeb98('0x14')],'mailStatusTime':this[_0xeb98('0x38')],'mailCapacity':this['mailCapacity'],'mailCurrentCapacity':this['mailCurrentCapacity'],'faxStatus':this[_0xeb98('0x39')],'faxStatusTime':this[_0xeb98('0x16')],'faxCapacity':this[_0xeb98('0x17')],'faxCurrentCapacity':this[_0xeb98('0x18')],'smsStatus':this[_0xeb98('0x19')],'smsStatusTime':this[_0xeb98('0x1a')],'smsCapacity':this[_0xeb98('0x1b')],'smsCurrentCapacity':this[_0xeb98('0x1c')],'whatsappStatus':this[_0xeb98('0x1d')],'whatsappStatusTime':this[_0xeb98('0x1e')],'whatsappCapacity':this[_0xeb98('0x1f')],'whatsappCurrentCapacity':this[_0xeb98('0x20')],'openchannelStatus':this[_0xeb98('0x21')],'openchannelStatusTime':this[_0xeb98('0x22')],'openchannelCapacity':this[_0xeb98('0x23')],'openchannelCurrentCapacity':this['openchannelCurrentCapacity'],'busy':this[_0xeb98('0x3a')],'busyQueue':this[_0xeb98('0x3b')]};var _0x2df441=md5(JSON['stringify'](_0x3f7fdd));if(this[_0xeb98('0x25')]!==_0x2df441){this[_0xeb98('0x25')]=_0x2df441;io['emit'](_0xeb98('0x3c'),_0x3f7fdd);}};module[_0xeb98('0x3d')]=Agent;