server/services/routing/model/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xb8a0=['length','getChannelStatus','Status','StatusTime','toNumber','format','faxStatusTime','smsCurrentCapacity','whatsappStatus','whatsappStatusTime','stringify','user:save','exports','md5','ioredis','redis','name','online','voicePause','chatPause','mailPause','faxPause','smsPause','openchannelPause','chatStatus','unknown','chatStatusTime','chatCapacity','chatCurrentCapacity','mailStatus','mailStatusTime','mailCapacity','mailCurrentCapacity','faxStatus','faxCapacity','faxCurrentCapacity','smsStatusTime','smsCapacity','whatsappCapacity','whatsappCurrentCapacity','openchannelStatus','openchannelStatusTime','openchannelCapacity','openchannelCurrentCapacity','busy','busyQueue','updateRealtime','prototype','CurrentCapacity','Capacity','maxcapacity','idle','mail','chat','fax','sms','whatsapp'];(function(_0x463e49,_0x3b4df2){var _0x467759=function(_0x571b27){while(--_0x571b27){_0x463e49['push'](_0x463e49['shift']());}};_0x467759(++_0x3b4df2);}(_0xb8a0,0x1d5));var _0x0b8a=function(_0x57b983,_0x3aa7ce){_0x57b983=_0x57b983-0x0;var _0x397507=_0xb8a0[_0x57b983];return _0x397507;};'use strict';var _=require('lodash');var moment=require('moment');var md5=require(_0x0b8a('0x0'));var Redis=require(_0x0b8a('0x1'));var config=require('../../../config/environment');config[_0x0b8a('0x2')]=_['defaults'](config['redis'],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x0b8a('0x2')]));function Agent(_0x1ce9fb){this['id']=_0x1ce9fb['id']||0x0;this[_0x0b8a('0x3')]=_0x1ce9fb[_0x0b8a('0x3')]||'';this[_0x0b8a('0x4')]=_0x1ce9fb[_0x0b8a('0x4')]||!![];this[_0x0b8a('0x5')]=_0x1ce9fb[_0x0b8a('0x5')]||![];this[_0x0b8a('0x6')]=_0x1ce9fb[_0x0b8a('0x6')]||![];this[_0x0b8a('0x7')]=_0x1ce9fb[_0x0b8a('0x7')]||![];this[_0x0b8a('0x8')]=_0x1ce9fb[_0x0b8a('0x8')]||![];this[_0x0b8a('0x9')]=_0x1ce9fb[_0x0b8a('0x9')]||![];this[_0x0b8a('0xa')]=_0x1ce9fb[_0x0b8a('0xa')]||![];this[_0x0b8a('0xb')]=_0x0b8a('0xc');this[_0x0b8a('0xd')]=0x0;this[_0x0b8a('0xe')]=_0x1ce9fb['chatCapacity']||0x0;this[_0x0b8a('0xf')]=0x0;this[_0x0b8a('0x10')]=_0x0b8a('0xc');this[_0x0b8a('0x11')]=0x0;this[_0x0b8a('0x12')]=_0x1ce9fb[_0x0b8a('0x12')]||0x0;this[_0x0b8a('0x13')]=0x0;this[_0x0b8a('0x14')]=_0x0b8a('0xc');this['faxStatusTime']=0x0;this[_0x0b8a('0x15')]=_0x1ce9fb[_0x0b8a('0x15')]||0x0;this[_0x0b8a('0x16')]=0x0;this['smsStatus']=_0x0b8a('0xc');this[_0x0b8a('0x17')]=0x0;this[_0x0b8a('0x18')]=_0x1ce9fb['smsCapacity']||0x0;this['smsCurrentCapacity']=0x0;this['whatsappStatus']=_0x0b8a('0xc');this['whatsappStatusTime']=0x0;this[_0x0b8a('0x19')]=_0x1ce9fb[_0x0b8a('0x19')]||0x0;this[_0x0b8a('0x1a')]=0x0;this[_0x0b8a('0x1b')]=_0x0b8a('0xc');this[_0x0b8a('0x1c')]=0x0;this[_0x0b8a('0x1d')]=_0x1ce9fb[_0x0b8a('0x1d')]||0x0;this[_0x0b8a('0x1e')]=0x0;this[_0x0b8a('0x1f')]=![];this[_0x0b8a('0x20')]=undefined;this['md5']='';this[_0x0b8a('0x21')]();}Agent[_0x0b8a('0x22')]['getChannelStatus']=function(_0x43ec10){if(this[_0x43ec10+_0x0b8a('0x23')]>0x0){if(this[_0x43ec10+_0x0b8a('0x24')]>0x0&&this[_0x43ec10+_0x0b8a('0x23')]>=this[_0x43ec10+'Capacity']){return _0x0b8a('0x25');}else{return'working';}}else{return _0x0b8a('0x26');}};Agent[_0x0b8a('0x22')]['updateRealtime']=function(){var _0x3f8caf=[_0x0b8a('0x27'),_0x0b8a('0x28'),'openchannel',_0x0b8a('0x29'),_0x0b8a('0x2a'),_0x0b8a('0x2b')];for(var _0x4af078=0x0;_0x4af078<_0x3f8caf[_0x0b8a('0x2c')];_0x4af078+=0x1){var _0x499db6=this[_0x0b8a('0x2d')](_0x3f8caf[_0x4af078]);if(this[_0x3f8caf[_0x4af078]+_0x0b8a('0x2e')]!==_0x499db6){this[_0x3f8caf[_0x4af078]+_0x0b8a('0x2f')]=_[_0x0b8a('0x30')](moment()[_0x0b8a('0x31')]('x'));}this[_0x3f8caf[_0x4af078]+_0x0b8a('0x2e')]=_0x499db6;}var _0xc3b747={'id':this['id'],'name':this[_0x0b8a('0x3')],'online':this[_0x0b8a('0x4')],'voicePause':this[_0x0b8a('0x5')],'chatPause':this[_0x0b8a('0x6')],'mailPause':this[_0x0b8a('0x7')],'smsPause':this['smsPause'],'faxPause':this[_0x0b8a('0x8')],'openchannelPause':this[_0x0b8a('0xa')],'chatStatus':this[_0x0b8a('0xb')],'chatStatusTime':this[_0x0b8a('0xd')],'chatCapacity':this[_0x0b8a('0xe')],'chatCurrentCapacity':this['chatCurrentCapacity'],'mailStatus':this[_0x0b8a('0x10')],'mailStatusTime':this[_0x0b8a('0x11')],'mailCapacity':this['mailCapacity'],'mailCurrentCapacity':this[_0x0b8a('0x13')],'faxStatus':this[_0x0b8a('0x14')],'faxStatusTime':this[_0x0b8a('0x32')],'faxCapacity':this[_0x0b8a('0x15')],'faxCurrentCapacity':this[_0x0b8a('0x16')],'smsStatus':this['smsStatus'],'smsStatusTime':this[_0x0b8a('0x17')],'smsCapacity':this[_0x0b8a('0x18')],'smsCurrentCapacity':this[_0x0b8a('0x33')],'whatsappStatus':this[_0x0b8a('0x34')],'whatsappStatusTime':this[_0x0b8a('0x35')],'whatsappCapacity':this['whatsappCapacity'],'whatsappCurrentCapacity':this[_0x0b8a('0x1a')],'openchannelStatus':this[_0x0b8a('0x1b')],'openchannelStatusTime':this['openchannelStatusTime'],'openchannelCapacity':this[_0x0b8a('0x1d')],'openchannelCurrentCapacity':this[_0x0b8a('0x1e')],'busy':this[_0x0b8a('0x1f')],'busyQueue':this[_0x0b8a('0x20')]};var _0x4ccb0c=md5(JSON[_0x0b8a('0x36')](_0xc3b747));if(this[_0x0b8a('0x0')]!==_0x4ccb0c){this['md5']=_0x4ccb0c;io['emit'](_0x0b8a('0x37'),_0xc3b747);}};module[_0x0b8a('0x38')]=Agent;