server/services/routing/model/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   8 // * Email: info@xcally.com                                                *
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  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0xacf4=['openchannelCurrentCapacity','busy','busyQueue','md5','faxWaitingInteractions','mailWaitingInteractions','smsWaitingInteractions','whatsappWaitingInteractions','prototype','getChannelStatus','CurrentCapacity','Capacity','working','idle','updateRealtime','mail','chat','sms','whatsapp','length','Status','StatusTime','toNumber','format','chatPause','chatStatus','smsStatus','smsCurrentCapacity','stringify','emit','user:routing:update','omit','exports','moment','ioredis','../../../config/environment','redis','defaults','localhost','name','online','voicePause','mailPause','faxPause','smsPause','openchannelPause','chatStatusTime','chatCurrentCapacity','mailStatus','unknown','mailStatusTime','mailCapacity','mailCurrentCapacity','faxStatus','faxStatusTime','faxCapacity','faxCurrentCapacity','smsStatusTime','smsCapacity','whatsappStatus','whatsappStatusTime','whatsappCapacity','whatsappCurrentCapacity','openchannelStatus','openchannelStatusTime','openchannelCapacity'];(function(_0x532ba2,_0x57960c){var _0x51f38b=function(_0x40184d){while(--_0x40184d){_0x532ba2['push'](_0x532ba2['shift']());}};_0x51f38b(++_0x57960c);}(_0xacf4,0xe7));var _0x4acf=function(_0x17a28b,_0x5d1465){_0x17a28b=_0x17a28b-0x0;var _0x9cbb5a=_0xacf4[_0x17a28b];return _0x9cbb5a;};'use strict';var _=require('lodash');var md5=require('md5');var moment=require(_0x4acf('0x0'));var Redis=require(_0x4acf('0x1'));var config=require(_0x4acf('0x2'));config[_0x4acf('0x3')]=_[_0x4acf('0x4')](config[_0x4acf('0x3')],{'host':_0x4acf('0x5'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x4acf('0x3')]));function Agent(_0x2124c8){this['id']=_0x2124c8['id']||0x0;this['name']=_0x2124c8[_0x4acf('0x6')]||'';this[_0x4acf('0x7')]=_0x2124c8[_0x4acf('0x7')]||!![];this[_0x4acf('0x8')]=_0x2124c8[_0x4acf('0x8')]||![];this['chatPause']=_0x2124c8['chatPause']||![];this[_0x4acf('0x9')]=_0x2124c8['mailPause']||![];this[_0x4acf('0xa')]=_0x2124c8[_0x4acf('0xa')]||![];this[_0x4acf('0xb')]=_0x2124c8['smsPause']||![];this[_0x4acf('0xc')]=_0x2124c8[_0x4acf('0xc')]||![];this['chatStatus']='unknown';this[_0x4acf('0xd')]=0x0;this['chatCapacity']=_0x2124c8['chatCapacity']||0x0;this[_0x4acf('0xe')]=0x0;this[_0x4acf('0xf')]=_0x4acf('0x10');this[_0x4acf('0x11')]=0x0;this[_0x4acf('0x12')]=_0x2124c8[_0x4acf('0x12')]||0x0;this[_0x4acf('0x13')]=0x0;this[_0x4acf('0x14')]=_0x4acf('0x10');this[_0x4acf('0x15')]=0x0;this[_0x4acf('0x16')]=_0x2124c8['faxCapacity']||0x0;this[_0x4acf('0x17')]=0x0;this['smsStatus']=_0x4acf('0x10');this[_0x4acf('0x18')]=0x0;this[_0x4acf('0x19')]=_0x2124c8['smsCapacity']||0x0;this['smsCurrentCapacity']=0x0;this[_0x4acf('0x1a')]=_0x4acf('0x10');this[_0x4acf('0x1b')]=0x0;this['whatsappCapacity']=_0x2124c8[_0x4acf('0x1c')]||0x0;this[_0x4acf('0x1d')]=0x0;this[_0x4acf('0x1e')]=_0x4acf('0x10');this[_0x4acf('0x1f')]=0x0;this[_0x4acf('0x20')]=_0x2124c8[_0x4acf('0x20')]||0x0;this[_0x4acf('0x21')]=0x0;this[_0x4acf('0x22')]=![];this[_0x4acf('0x23')]=undefined;this[_0x4acf('0x24')]='';this['chatWaitingInteractions']={};this[_0x4acf('0x25')]={};this[_0x4acf('0x26')]={};this['openchannelWaitingInteractions']={};this[_0x4acf('0x27')]={};this[_0x4acf('0x28')]={};this['updateRealtime']();}Agent[_0x4acf('0x29')][_0x4acf('0x2a')]=function(_0x433b7a){if(this[_0x433b7a+_0x4acf('0x2b')]>0x0){if(this[_0x433b7a+'Capacity']>0x0&&this[_0x433b7a+_0x4acf('0x2b')]>=this[_0x433b7a+_0x4acf('0x2c')]){return'maxcapacity';}else{return _0x4acf('0x2d');}}else{return _0x4acf('0x2e');}};Agent['prototype'][_0x4acf('0x2f')]=function(){var _0x7ebb=[_0x4acf('0x30'),_0x4acf('0x31'),'openchannel','fax',_0x4acf('0x32'),_0x4acf('0x33')];for(var _0x355799=0x0;_0x355799<_0x7ebb[_0x4acf('0x34')];_0x355799+=0x1){var _0x14086c=this[_0x4acf('0x2a')](_0x7ebb[_0x355799]);if(this[_0x7ebb[_0x355799]+_0x4acf('0x35')]!==_0x14086c){this[_0x7ebb[_0x355799]+_0x4acf('0x36')]=_[_0x4acf('0x37')](moment()[_0x4acf('0x38')]('x'));}this[_0x7ebb[_0x355799]+'Status']=_0x14086c;}var _0x3521c2={'id':this['id'],'name':this[_0x4acf('0x6')],'online':this[_0x4acf('0x7')],'voicePause':this[_0x4acf('0x8')],'chatPause':this[_0x4acf('0x39')],'mailPause':this[_0x4acf('0x9')],'smsPause':this[_0x4acf('0xb')],'faxPause':this['faxPause'],'openchannelPause':this[_0x4acf('0xc')],'chatStatus':this[_0x4acf('0x3a')],'chatStatusTime':this[_0x4acf('0xd')],'chatCapacity':this['chatCapacity'],'chatCurrentCapacity':this[_0x4acf('0xe')],'mailStatus':this[_0x4acf('0xf')],'mailStatusTime':this[_0x4acf('0x11')],'mailCapacity':this[_0x4acf('0x12')],'mailCurrentCapacity':this['mailCurrentCapacity'],'faxStatus':this[_0x4acf('0x14')],'faxStatusTime':this[_0x4acf('0x15')],'faxCapacity':this[_0x4acf('0x16')],'faxCurrentCapacity':this['faxCurrentCapacity'],'smsStatus':this[_0x4acf('0x3b')],'smsStatusTime':this[_0x4acf('0x18')],'smsCapacity':this[_0x4acf('0x19')],'smsCurrentCapacity':this[_0x4acf('0x3c')],'whatsappStatus':this[_0x4acf('0x1a')],'whatsappStatusTime':this[_0x4acf('0x1b')],'whatsappCapacity':this['whatsappCapacity'],'whatsappCurrentCapacity':this[_0x4acf('0x1d')],'openchannelStatus':this[_0x4acf('0x1e')],'openchannelStatusTime':this['openchannelStatusTime'],'openchannelCapacity':this[_0x4acf('0x20')],'openchannelCurrentCapacity':this['openchannelCurrentCapacity'],'busy':this['busy'],'busyQueue':this['busyQueue'],'chatWaitingInteractions':this['chatWaitingInteractions'],'faxWaitingInteractions':this['faxWaitingInteractions'],'mailWaitingInteractions':this['mailWaitingInteractions'],'openchannelWaitingInteractions':this['openchannelWaitingInteractions'],'smsWaitingInteractions':this[_0x4acf('0x27')],'whatsappWaitingInteractions':this[_0x4acf('0x28')]};var _0x5d6741=md5(JSON[_0x4acf('0x3d')](_0x3521c2));if(this[_0x4acf('0x24')]!==_0x5d6741){this[_0x4acf('0x24')]=_0x5d6741;io[_0x4acf('0x3e')](_0x4acf('0x3f'),_[_0x4acf('0x40')](_0x3521c2,[_0x4acf('0x7')]));}};module[_0x4acf('0x41')]=Agent;