server/services/routing/model/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0x2b84=['working','updateRealtime','mail','chat','openchannel','sms','whatsapp','length','Status','StatusTime','format','chatStatusTime','chatCurrentCapacity','mailStatusTime','faxStatusTime','smsStatus','whatsappStatusTime','stringify','emit','user:save','exports','lodash','moment','ioredis','../../../config/environment','redis','socket.io-emitter','name','online','voicePause','chatPause','mailPause','faxPause','smsPause','openchannelPause','chatStatus','chatCapacity','mailStatus','mailCapacity','mailCurrentCapacity','faxStatus','unknown','faxCapacity','faxCurrentCapacity','smsStatusTime','smsCapacity','smsCurrentCapacity','whatsappStatus','whatsappCapacity','openchannelStatus','openchannelStatusTime','openchannelCapacity','openchannelCurrentCapacity','busy','busyQueue','md5','CurrentCapacity','Capacity','maxcapacity'];(function(_0x34f0fb,_0x3323b2){var _0x9b7b2b=function(_0x3cca84){while(--_0x3cca84){_0x34f0fb['push'](_0x34f0fb['shift']());}};_0x9b7b2b(++_0x3323b2);}(_0x2b84,0x1ed));var _0x42b8=function(_0x311c35,_0x534915){_0x311c35=_0x311c35-0x0;var _0x5cc50c=_0x2b84[_0x311c35];return _0x5cc50c;};'use strict';var _=require(_0x42b8('0x0'));var moment=require(_0x42b8('0x1'));var md5=require('md5');var Redis=require(_0x42b8('0x2'));var config=require(_0x42b8('0x3'));config[_0x42b8('0x4')]=_['defaults'](config[_0x42b8('0x4')],{'host':'localhost','port':0x18eb});var io=require(_0x42b8('0x5'))(new Redis(config['redis']));function Agent(_0x87b30){this['id']=_0x87b30['id']||0x0;this[_0x42b8('0x6')]=_0x87b30['name']||'';this['online']=_0x87b30[_0x42b8('0x7')]||!![];this[_0x42b8('0x8')]=_0x87b30[_0x42b8('0x8')]||![];this[_0x42b8('0x9')]=_0x87b30[_0x42b8('0x9')]||![];this['mailPause']=_0x87b30[_0x42b8('0xa')]||![];this[_0x42b8('0xb')]=_0x87b30[_0x42b8('0xb')]||![];this[_0x42b8('0xc')]=_0x87b30[_0x42b8('0xc')]||![];this[_0x42b8('0xd')]=_0x87b30[_0x42b8('0xd')]||![];this[_0x42b8('0xe')]='unknown';this['chatStatusTime']=0x0;this[_0x42b8('0xf')]=_0x87b30[_0x42b8('0xf')]||0x0;this['chatCurrentCapacity']=0x0;this[_0x42b8('0x10')]='unknown';this['mailStatusTime']=0x0;this[_0x42b8('0x11')]=_0x87b30[_0x42b8('0x11')]||0x0;this[_0x42b8('0x12')]=0x0;this[_0x42b8('0x13')]=_0x42b8('0x14');this['faxStatusTime']=0x0;this[_0x42b8('0x15')]=_0x87b30['faxCapacity']||0x0;this[_0x42b8('0x16')]=0x0;this['smsStatus']='unknown';this[_0x42b8('0x17')]=0x0;this[_0x42b8('0x18')]=_0x87b30[_0x42b8('0x18')]||0x0;this[_0x42b8('0x19')]=0x0;this[_0x42b8('0x1a')]=_0x42b8('0x14');this['whatsappStatusTime']=0x0;this[_0x42b8('0x1b')]=_0x87b30['whatsappCapacity']||0x0;this['whatsappCurrentCapacity']=0x0;this[_0x42b8('0x1c')]=_0x42b8('0x14');this[_0x42b8('0x1d')]=0x0;this[_0x42b8('0x1e')]=_0x87b30[_0x42b8('0x1e')]||0x0;this[_0x42b8('0x1f')]=0x0;this[_0x42b8('0x20')]=![];this[_0x42b8('0x21')]=undefined;this[_0x42b8('0x22')]='';this['updateRealtime']();}Agent['prototype']['getChannelStatus']=function(_0x161446){if(this[_0x161446+_0x42b8('0x23')]>0x0){if(this[_0x161446+_0x42b8('0x24')]>0x0&&this[_0x161446+_0x42b8('0x23')]>=this[_0x161446+'Capacity']){return _0x42b8('0x25');}else{return _0x42b8('0x26');}}else{return'idle';}};Agent['prototype'][_0x42b8('0x27')]=function(){var _0x38d941=[_0x42b8('0x28'),_0x42b8('0x29'),_0x42b8('0x2a'),'fax',_0x42b8('0x2b'),_0x42b8('0x2c')];for(var _0x3685bc=0x0;_0x3685bc<_0x38d941[_0x42b8('0x2d')];_0x3685bc+=0x1){var _0x37a904=this['getChannelStatus'](_0x38d941[_0x3685bc]);if(this[_0x38d941[_0x3685bc]+_0x42b8('0x2e')]!==_0x37a904){this[_0x38d941[_0x3685bc]+_0x42b8('0x2f')]=_['toNumber'](moment()[_0x42b8('0x30')]('x'));}this[_0x38d941[_0x3685bc]+'Status']=_0x37a904;}var _0x1fd893={'id':this['id'],'name':this[_0x42b8('0x6')],'online':this['online'],'voicePause':this[_0x42b8('0x8')],'chatPause':this['chatPause'],'mailPause':this[_0x42b8('0xa')],'smsPause':this[_0x42b8('0xc')],'faxPause':this[_0x42b8('0xb')],'openchannelPause':this['openchannelPause'],'chatStatus':this[_0x42b8('0xe')],'chatStatusTime':this[_0x42b8('0x31')],'chatCapacity':this[_0x42b8('0xf')],'chatCurrentCapacity':this[_0x42b8('0x32')],'mailStatus':this[_0x42b8('0x10')],'mailStatusTime':this[_0x42b8('0x33')],'mailCapacity':this[_0x42b8('0x11')],'mailCurrentCapacity':this[_0x42b8('0x12')],'faxStatus':this[_0x42b8('0x13')],'faxStatusTime':this[_0x42b8('0x34')],'faxCapacity':this[_0x42b8('0x15')],'faxCurrentCapacity':this['faxCurrentCapacity'],'smsStatus':this[_0x42b8('0x35')],'smsStatusTime':this[_0x42b8('0x17')],'smsCapacity':this['smsCapacity'],'smsCurrentCapacity':this[_0x42b8('0x19')],'whatsappStatus':this[_0x42b8('0x1a')],'whatsappStatusTime':this[_0x42b8('0x36')],'whatsappCapacity':this[_0x42b8('0x1b')],'whatsappCurrentCapacity':this['whatsappCurrentCapacity'],'openchannelStatus':this[_0x42b8('0x1c')],'openchannelStatusTime':this['openchannelStatusTime'],'openchannelCapacity':this[_0x42b8('0x1e')],'openchannelCurrentCapacity':this[_0x42b8('0x1f')],'busy':this['busy'],'busyQueue':this[_0x42b8('0x21')]};var _0x3abe33=md5(JSON[_0x42b8('0x37')](_0x1fd893));if(this[_0x42b8('0x22')]!==_0x3abe33){this[_0x42b8('0x22')]=_0x3abe33;io[_0x42b8('0x38')](_0x42b8('0x39'),_0x1fd893);}};module[_0x42b8('0x3a')]=Agent;