server/services/routing/model/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xa7b5=['length','getChannelStatus','Status','toNumber','format','mailStatus','faxCurrentCapacity','whatsappCurrentCapacity','openchannelStatusTime','stringify','emit','exports','lodash','moment','md5','ioredis','../../../config/environment','defaults','redis','localhost','name','online','voicePause','chatPause','mailPause','faxPause','smsPause','openchannelPause','chatStatus','unknown','chatStatusTime','chatCurrentCapacity','mailStatusTime','mailCapacity','mailCurrentCapacity','faxStatus','faxCapacity','smsStatus','smsStatusTime','smsCapacity','smsCurrentCapacity','whatsappStatus','whatsappStatusTime','whatsappCapacity','openchannelCapacity','openchannelCurrentCapacity','busy','busyQueue','updateRealtime','prototype','CurrentCapacity','Capacity','idle','mail','chat','openchannel','whatsapp'];(function(_0x3a10bb,_0x522ef5){var _0x39d3c1=function(_0x36996e){while(--_0x36996e){_0x3a10bb['push'](_0x3a10bb['shift']());}};_0x39d3c1(++_0x522ef5);}(_0xa7b5,0x162));var _0x5a7b=function(_0x753804,_0x3561d4){_0x753804=_0x753804-0x0;var _0x2da6aa=_0xa7b5[_0x753804];return _0x2da6aa;};'use strict';var _=require(_0x5a7b('0x0'));var moment=require(_0x5a7b('0x1'));var md5=require(_0x5a7b('0x2'));var Redis=require(_0x5a7b('0x3'));var config=require(_0x5a7b('0x4'));config['redis']=_[_0x5a7b('0x5')](config[_0x5a7b('0x6')],{'host':_0x5a7b('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));function Agent(_0x233cb8){this['id']=_0x233cb8['id']||0x0;this[_0x5a7b('0x8')]=_0x233cb8['name']||'';this[_0x5a7b('0x9')]=_0x233cb8[_0x5a7b('0x9')]||!![];this[_0x5a7b('0xa')]=_0x233cb8[_0x5a7b('0xa')]||![];this[_0x5a7b('0xb')]=_0x233cb8['chatPause']||![];this[_0x5a7b('0xc')]=_0x233cb8['mailPause']||![];this[_0x5a7b('0xd')]=_0x233cb8[_0x5a7b('0xd')]||![];this['smsPause']=_0x233cb8[_0x5a7b('0xe')]||![];this['openchannelPause']=_0x233cb8[_0x5a7b('0xf')]||![];this[_0x5a7b('0x10')]=_0x5a7b('0x11');this[_0x5a7b('0x12')]=0x0;this['chatCapacity']=_0x233cb8['chatCapacity']||0x0;this[_0x5a7b('0x13')]=0x0;this['mailStatus']='unknown';this[_0x5a7b('0x14')]=0x0;this[_0x5a7b('0x15')]=_0x233cb8['mailCapacity']||0x0;this[_0x5a7b('0x16')]=0x0;this[_0x5a7b('0x17')]=_0x5a7b('0x11');this['faxStatusTime']=0x0;this[_0x5a7b('0x18')]=_0x233cb8[_0x5a7b('0x18')]||0x0;this['faxCurrentCapacity']=0x0;this[_0x5a7b('0x19')]='unknown';this[_0x5a7b('0x1a')]=0x0;this['smsCapacity']=_0x233cb8[_0x5a7b('0x1b')]||0x0;this[_0x5a7b('0x1c')]=0x0;this[_0x5a7b('0x1d')]='unknown';this[_0x5a7b('0x1e')]=0x0;this[_0x5a7b('0x1f')]=_0x233cb8[_0x5a7b('0x1f')]||0x0;this['whatsappCurrentCapacity']=0x0;this['openchannelStatus']=_0x5a7b('0x11');this['openchannelStatusTime']=0x0;this[_0x5a7b('0x20')]=_0x233cb8['openchannelCapacity']||0x0;this[_0x5a7b('0x21')]=0x0;this[_0x5a7b('0x22')]=![];this[_0x5a7b('0x23')]=undefined;this['md5']='';this[_0x5a7b('0x24')]();}Agent[_0x5a7b('0x25')]['getChannelStatus']=function(_0x178cd2){if(this[_0x178cd2+_0x5a7b('0x26')]>0x0){if(this[_0x178cd2+'Capacity']>0x0&&this[_0x178cd2+_0x5a7b('0x26')]>=this[_0x178cd2+_0x5a7b('0x27')]){return'maxcapacity';}else{return'working';}}else{return _0x5a7b('0x28');}};Agent[_0x5a7b('0x25')][_0x5a7b('0x24')]=function(){var _0x266d2f=[_0x5a7b('0x29'),_0x5a7b('0x2a'),_0x5a7b('0x2b'),'fax','sms',_0x5a7b('0x2c')];for(var _0x262cdc=0x0;_0x262cdc<_0x266d2f[_0x5a7b('0x2d')];_0x262cdc+=0x1){var _0x28c5d7=this[_0x5a7b('0x2e')](_0x266d2f[_0x262cdc]);if(this[_0x266d2f[_0x262cdc]+_0x5a7b('0x2f')]!==_0x28c5d7){this[_0x266d2f[_0x262cdc]+'StatusTime']=_[_0x5a7b('0x30')](moment()[_0x5a7b('0x31')]('x'));}this[_0x266d2f[_0x262cdc]+_0x5a7b('0x2f')]=_0x28c5d7;}var _0x10f937={'id':this['id'],'name':this['name'],'online':this[_0x5a7b('0x9')],'voicePause':this[_0x5a7b('0xa')],'chatPause':this[_0x5a7b('0xb')],'mailPause':this[_0x5a7b('0xc')],'smsPause':this[_0x5a7b('0xe')],'faxPause':this['faxPause'],'openchannelPause':this[_0x5a7b('0xf')],'chatStatus':this['chatStatus'],'chatStatusTime':this['chatStatusTime'],'chatCapacity':this['chatCapacity'],'chatCurrentCapacity':this['chatCurrentCapacity'],'mailStatus':this[_0x5a7b('0x32')],'mailStatusTime':this[_0x5a7b('0x14')],'mailCapacity':this['mailCapacity'],'mailCurrentCapacity':this['mailCurrentCapacity'],'faxStatus':this[_0x5a7b('0x17')],'faxStatusTime':this['faxStatusTime'],'faxCapacity':this[_0x5a7b('0x18')],'faxCurrentCapacity':this[_0x5a7b('0x33')],'smsStatus':this[_0x5a7b('0x19')],'smsStatusTime':this[_0x5a7b('0x1a')],'smsCapacity':this[_0x5a7b('0x1b')],'smsCurrentCapacity':this[_0x5a7b('0x1c')],'whatsappStatus':this[_0x5a7b('0x1d')],'whatsappStatusTime':this[_0x5a7b('0x1e')],'whatsappCapacity':this['whatsappCapacity'],'whatsappCurrentCapacity':this[_0x5a7b('0x34')],'openchannelStatus':this['openchannelStatus'],'openchannelStatusTime':this[_0x5a7b('0x35')],'openchannelCapacity':this['openchannelCapacity'],'openchannelCurrentCapacity':this[_0x5a7b('0x21')],'busy':this['busy'],'busyQueue':this[_0x5a7b('0x23')]};var _0xb8cb94=md5(JSON[_0x5a7b('0x36')](_0x10f937));if(this[_0x5a7b('0x2')]!==_0xb8cb94){this[_0x5a7b('0x2')]=_0xb8cb94;io[_0x5a7b('0x37')]('user:save',_0x10f937);}};module[_0x5a7b('0x38')]=Agent;