a3d32c3de9794cb2afd1dc621f14804ff66d0258
[motion2.git] / server / services / routing / model / agent.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x0598=['Status','StatusTime','toNumber','format','openchannelPause','chatStatusTime','chatCapacity','faxStatus','faxStatusTime','smsStatus','smsStatusTime','whatsappStatusTime','openchannelWaitingInteractions','stringify','emit','user:routing:update','omit','exports','lodash','md5','ioredis','defaults','redis','name','online','voicePause','chatPause','mailPause','faxPause','smsPause','chatStatus','unknown','chatCurrentCapacity','mailStatus','mailStatusTime','mailCapacity','mailCurrentCapacity','faxCapacity','faxCurrentCapacity','smsCapacity','smsCurrentCapacity','whatsappStatus','whatsappCapacity','whatsappCurrentCapacity','openchannelStatus','openchannelStatusTime','openchannelCapacity','busy','chatWaitingInteractions','faxWaitingInteractions','smsWaitingInteractions','whatsappWaitingInteractions','updateRealtime','prototype','CurrentCapacity','Capacity','maxcapacity','working','idle','mail','chat','openchannel','sms','whatsapp'];(function(_0x12565d,_0x5da3b6){var _0x5c8322=function(_0x2e1080){while(--_0x2e1080){_0x12565d['push'](_0x12565d['shift']());}};_0x5c8322(++_0x5da3b6);}(_0x0598,0x92));var _0x8059=function(_0x27cdfe,_0x52e941){_0x27cdfe=_0x27cdfe-0x0;var _0x39058c=_0x0598[_0x27cdfe];return _0x39058c;};'use strict';var _=require(_0x8059('0x0'));var md5=require(_0x8059('0x1'));var moment=require('moment');var Redis=require(_0x8059('0x2'));var config=require('../../../config/environment');config['redis']=_[_0x8059('0x3')](config[_0x8059('0x4')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));function Agent(_0x467206){this['id']=_0x467206['id']||0x0;this[_0x8059('0x5')]=_0x467206['name']||'';this['online']=_0x467206[_0x8059('0x6')]||!![];this[_0x8059('0x7')]=_0x467206[_0x8059('0x7')]||![];this[_0x8059('0x8')]=_0x467206['chatPause']||![];this['mailPause']=_0x467206[_0x8059('0x9')]||![];this[_0x8059('0xa')]=_0x467206[_0x8059('0xa')]||![];this[_0x8059('0xb')]=_0x467206[_0x8059('0xb')]||![];this['openchannelPause']=_0x467206['openchannelPause']||![];this[_0x8059('0xc')]=_0x8059('0xd');this['chatStatusTime']=0x0;this['chatCapacity']=_0x467206['chatCapacity']||0x0;this[_0x8059('0xe')]=0x0;this[_0x8059('0xf')]=_0x8059('0xd');this[_0x8059('0x10')]=0x0;this[_0x8059('0x11')]=_0x467206['mailCapacity']||0x0;this[_0x8059('0x12')]=0x0;this['faxStatus']=_0x8059('0xd');this['faxStatusTime']=0x0;this[_0x8059('0x13')]=_0x467206[_0x8059('0x13')]||0x0;this[_0x8059('0x14')]=0x0;this['smsStatus']='unknown';this['smsStatusTime']=0x0;this[_0x8059('0x15')]=_0x467206[_0x8059('0x15')]||0x0;this[_0x8059('0x16')]=0x0;this[_0x8059('0x17')]=_0x8059('0xd');this['whatsappStatusTime']=0x0;this[_0x8059('0x18')]=_0x467206[_0x8059('0x18')]||0x0;this[_0x8059('0x19')]=0x0;this[_0x8059('0x1a')]='unknown';this[_0x8059('0x1b')]=0x0;this['openchannelCapacity']=_0x467206[_0x8059('0x1c')]||0x0;this['openchannelCurrentCapacity']=0x0;this[_0x8059('0x1d')]=![];this['busyQueue']=undefined;this[_0x8059('0x1')]='';this[_0x8059('0x1e')]={};this[_0x8059('0x1f')]={};this['mailWaitingInteractions']={};this['openchannelWaitingInteractions']={};this[_0x8059('0x20')]={};this[_0x8059('0x21')]={};this[_0x8059('0x22')]();}Agent[_0x8059('0x23')]['getChannelStatus']=function(_0x3bc226){if(this[_0x3bc226+_0x8059('0x24')]>0x0){if(this[_0x3bc226+_0x8059('0x25')]>0x0&&this[_0x3bc226+'CurrentCapacity']>=this[_0x3bc226+_0x8059('0x25')]){return _0x8059('0x26');}else{return _0x8059('0x27');}}else{return _0x8059('0x28');}};Agent['prototype'][_0x8059('0x22')]=function(){var _0x2cd179=[_0x8059('0x29'),_0x8059('0x2a'),_0x8059('0x2b'),'fax',_0x8059('0x2c'),_0x8059('0x2d')];for(var _0xd1fa7e=0x0;_0xd1fa7e<_0x2cd179['length'];_0xd1fa7e+=0x1){var _0x582321=this['getChannelStatus'](_0x2cd179[_0xd1fa7e]);if(this[_0x2cd179[_0xd1fa7e]+_0x8059('0x2e')]!==_0x582321){this[_0x2cd179[_0xd1fa7e]+_0x8059('0x2f')]=_[_0x8059('0x30')](moment()[_0x8059('0x31')]('x'));}this[_0x2cd179[_0xd1fa7e]+'Status']=_0x582321;}var _0x1eb71b={'id':this['id'],'name':this['name'],'online':this[_0x8059('0x6')],'voicePause':this[_0x8059('0x7')],'chatPause':this['chatPause'],'mailPause':this[_0x8059('0x9')],'smsPause':this[_0x8059('0xb')],'faxPause':this[_0x8059('0xa')],'openchannelPause':this[_0x8059('0x32')],'chatStatus':this[_0x8059('0xc')],'chatStatusTime':this[_0x8059('0x33')],'chatCapacity':this[_0x8059('0x34')],'chatCurrentCapacity':this[_0x8059('0xe')],'mailStatus':this['mailStatus'],'mailStatusTime':this[_0x8059('0x10')],'mailCapacity':this[_0x8059('0x11')],'mailCurrentCapacity':this[_0x8059('0x12')],'faxStatus':this[_0x8059('0x35')],'faxStatusTime':this[_0x8059('0x36')],'faxCapacity':this['faxCapacity'],'faxCurrentCapacity':this[_0x8059('0x14')],'smsStatus':this[_0x8059('0x37')],'smsStatusTime':this[_0x8059('0x38')],'smsCapacity':this[_0x8059('0x15')],'smsCurrentCapacity':this[_0x8059('0x16')],'whatsappStatus':this[_0x8059('0x17')],'whatsappStatusTime':this[_0x8059('0x39')],'whatsappCapacity':this[_0x8059('0x18')],'whatsappCurrentCapacity':this[_0x8059('0x19')],'openchannelStatus':this[_0x8059('0x1a')],'openchannelStatusTime':this['openchannelStatusTime'],'openchannelCapacity':this[_0x8059('0x1c')],'openchannelCurrentCapacity':this['openchannelCurrentCapacity'],'busy':this[_0x8059('0x1d')],'busyQueue':this['busyQueue'],'chatWaitingInteractions':this['chatWaitingInteractions'],'faxWaitingInteractions':this[_0x8059('0x1f')],'mailWaitingInteractions':this['mailWaitingInteractions'],'openchannelWaitingInteractions':this[_0x8059('0x3a')],'smsWaitingInteractions':this['smsWaitingInteractions'],'whatsappWaitingInteractions':this[_0x8059('0x21')]};var _0x55ddda=md5(JSON[_0x8059('0x3b')](_0x1eb71b));if(this[_0x8059('0x1')]!==_0x55ddda){this['md5']=_0x55ddda;io[_0x8059('0x3c')](_0x8059('0x3d'),_[_0x8059('0x3e')](_0x1eb71b,['online']));}};module[_0x8059('0x3f')]=Agent;