server/services/routing/model/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0x3f72=['md5','redis','defaults','localhost','socket.io-emitter','name','online','voicePause','chatPause','mailPause','faxPause','smsPause','openchannelPause','chatStatus','chatCapacity','chatCurrentCapacity','mailStatus','unknown','mailCapacity','mailCurrentCapacity','faxStatus','faxStatusTime','faxCapacity','faxCurrentCapacity','smsStatus','smsStatusTime','smsCapacity','smsCurrentCapacity','whatsappStatusTime','whatsappCapacity','whatsappCurrentCapacity','openchannelStatus','openchannelStatusTime','openchannelCapacity','openchannelCurrentCapacity','busy','busyQueue','prototype','CurrentCapacity','Capacity','maxcapacity','idle','updateRealtime','chat','openchannel','fax','whatsapp','length','Status','StatusTime','toNumber','format','chatStatusTime','mailStatusTime','whatsappStatus','stringify','user:save','lodash','moment'];(function(_0x9390d0,_0x1c1feb){var _0x455bd2=function(_0xe194c7){while(--_0xe194c7){_0x9390d0['push'](_0x9390d0['shift']());}};_0x455bd2(++_0x1c1feb);}(_0x3f72,0xaf));var _0x23f7=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x3f72[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x23f7('0x0'));var moment=require(_0x23f7('0x1'));var md5=require(_0x23f7('0x2'));var Redis=require('ioredis');var config=require('../../../config/environment');config[_0x23f7('0x3')]=_[_0x23f7('0x4')](config[_0x23f7('0x3')],{'host':_0x23f7('0x5'),'port':0x18eb});var io=require(_0x23f7('0x6'))(new Redis(config['redis']));function Agent(_0x3dcbeb){this['id']=_0x3dcbeb['id']||0x0;this['name']=_0x3dcbeb[_0x23f7('0x7')]||'';this['online']=_0x3dcbeb[_0x23f7('0x8')]||!![];this[_0x23f7('0x9')]=_0x3dcbeb[_0x23f7('0x9')]||![];this[_0x23f7('0xa')]=_0x3dcbeb[_0x23f7('0xa')]||![];this[_0x23f7('0xb')]=_0x3dcbeb[_0x23f7('0xb')]||![];this[_0x23f7('0xc')]=_0x3dcbeb[_0x23f7('0xc')]||![];this[_0x23f7('0xd')]=_0x3dcbeb['smsPause']||![];this[_0x23f7('0xe')]=_0x3dcbeb[_0x23f7('0xe')]||![];this[_0x23f7('0xf')]='unknown';this['chatStatusTime']=0x0;this[_0x23f7('0x10')]=_0x3dcbeb[_0x23f7('0x10')]||0x0;this[_0x23f7('0x11')]=0x0;this[_0x23f7('0x12')]=_0x23f7('0x13');this['mailStatusTime']=0x0;this[_0x23f7('0x14')]=_0x3dcbeb[_0x23f7('0x14')]||0x0;this[_0x23f7('0x15')]=0x0;this[_0x23f7('0x16')]='unknown';this[_0x23f7('0x17')]=0x0;this[_0x23f7('0x18')]=_0x3dcbeb[_0x23f7('0x18')]||0x0;this[_0x23f7('0x19')]=0x0;this[_0x23f7('0x1a')]=_0x23f7('0x13');this[_0x23f7('0x1b')]=0x0;this['smsCapacity']=_0x3dcbeb[_0x23f7('0x1c')]||0x0;this[_0x23f7('0x1d')]=0x0;this['whatsappStatus']='unknown';this[_0x23f7('0x1e')]=0x0;this[_0x23f7('0x1f')]=_0x3dcbeb[_0x23f7('0x1f')]||0x0;this[_0x23f7('0x20')]=0x0;this[_0x23f7('0x21')]=_0x23f7('0x13');this[_0x23f7('0x22')]=0x0;this[_0x23f7('0x23')]=_0x3dcbeb['openchannelCapacity']||0x0;this[_0x23f7('0x24')]=0x0;this[_0x23f7('0x25')]=![];this[_0x23f7('0x26')]=undefined;this['md5']='';this['updateRealtime']();}Agent[_0x23f7('0x27')]['getChannelStatus']=function(_0x5cd508){if(this[_0x5cd508+_0x23f7('0x28')]>0x0){if(this[_0x5cd508+_0x23f7('0x29')]>0x0&&this[_0x5cd508+'CurrentCapacity']>=this[_0x5cd508+_0x23f7('0x29')]){return _0x23f7('0x2a');}else{return'working';}}else{return _0x23f7('0x2b');}};Agent[_0x23f7('0x27')][_0x23f7('0x2c')]=function(){var _0x500825=['mail',_0x23f7('0x2d'),_0x23f7('0x2e'),_0x23f7('0x2f'),'sms',_0x23f7('0x30')];for(var _0x52a823=0x0;_0x52a823<_0x500825[_0x23f7('0x31')];_0x52a823+=0x1){var _0x1cc5e4=this['getChannelStatus'](_0x500825[_0x52a823]);if(this[_0x500825[_0x52a823]+_0x23f7('0x32')]!==_0x1cc5e4){this[_0x500825[_0x52a823]+_0x23f7('0x33')]=_[_0x23f7('0x34')](moment()[_0x23f7('0x35')]('x'));}this[_0x500825[_0x52a823]+_0x23f7('0x32')]=_0x1cc5e4;}var _0x58f5c6={'id':this['id'],'name':this[_0x23f7('0x7')],'online':this[_0x23f7('0x8')],'voicePause':this[_0x23f7('0x9')],'chatPause':this[_0x23f7('0xa')],'mailPause':this[_0x23f7('0xb')],'smsPause':this[_0x23f7('0xd')],'faxPause':this[_0x23f7('0xc')],'openchannelPause':this[_0x23f7('0xe')],'chatStatus':this[_0x23f7('0xf')],'chatStatusTime':this[_0x23f7('0x36')],'chatCapacity':this[_0x23f7('0x10')],'chatCurrentCapacity':this[_0x23f7('0x11')],'mailStatus':this['mailStatus'],'mailStatusTime':this[_0x23f7('0x37')],'mailCapacity':this[_0x23f7('0x14')],'mailCurrentCapacity':this[_0x23f7('0x15')],'faxStatus':this['faxStatus'],'faxStatusTime':this[_0x23f7('0x17')],'faxCapacity':this[_0x23f7('0x18')],'faxCurrentCapacity':this[_0x23f7('0x19')],'smsStatus':this[_0x23f7('0x1a')],'smsStatusTime':this[_0x23f7('0x1b')],'smsCapacity':this[_0x23f7('0x1c')],'smsCurrentCapacity':this['smsCurrentCapacity'],'whatsappStatus':this[_0x23f7('0x38')],'whatsappStatusTime':this[_0x23f7('0x1e')],'whatsappCapacity':this[_0x23f7('0x1f')],'whatsappCurrentCapacity':this[_0x23f7('0x20')],'openchannelStatus':this[_0x23f7('0x21')],'openchannelStatusTime':this[_0x23f7('0x22')],'openchannelCapacity':this[_0x23f7('0x23')],'openchannelCurrentCapacity':this[_0x23f7('0x24')],'busy':this['busy'],'busyQueue':this[_0x23f7('0x26')]};var _0x2a702f=md5(JSON[_0x2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