server/services/routing/server/applications/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
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  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0x0ca6=['stack','lodash','util','seq-queue','../../../../config/logger','routing','./strategy','string','number','timeout\x20is\x20a\x20number','info','format','name','toLowerCase','validate','length','error','message','stop','agents','createQueue','channel','end','close','rules','complete','[%s][AGENT]\x20ROUTING\x20END','next','agent','[%s][AGENT]\x20agent\x20not\x20found\x20%s','log','[%s][QUEUE]\x20%s'];(function(_0x4ee1e6,_0x2d595c){var _0x3aefc8=function(_0x574226){while(--_0x574226){_0x4ee1e6['push'](_0x4ee1e6['shift']());}};_0x3aefc8(++_0x2d595c);}(_0x0ca6,0xc1));var _0x60ca=function(_0x58bfd1,_0x4e48ec){_0x58bfd1=_0x58bfd1-0x0;var _0x547f9a=_0x0ca6[_0x58bfd1];return _0x547f9a;};'use strict';var schema=require('validate');var _=require(_0x60ca('0x0'));var util=require(_0x60ca('0x1'));var seqqueue=require(_0x60ca('0x2'));var logger=require(_0x60ca('0x3'))(_0x60ca('0x4'));var strategy=require(_0x60ca('0x5'));var queue=schema({'name':{'type':_0x60ca('0x6'),'required':!![],'message':'name\x20is\x20a\x20string\x20and\x20it\x20is\x20required'},'timeout':{'type':_0x60ca('0x7'),'message':_0x60ca('0x8')}});function writeLog(_0x483b0f,_0x51275f,_0x24816d){return logger[_0x60ca('0x9')](util[_0x60ca('0xa')]('[%s][AGENT][NAME:%s][STATUS:%s]',_0x483b0f,_0x51275f[_0x60ca('0xb')],_0x24816d));}function handleFindAgent(_0x38bd0e){return function(_0xbf5df6){return _0xbf5df6[_0x60ca('0xb')][_0x60ca('0xc')]()===_0x38bd0e[_0x60ca('0xc')]();};}exports['consequence']=function(_0x506181,_0x4e0cf8,_0x225c5a,_0x540f88){return function(_0x315a27){try{var _0x379e0d={'name':_0x4e0cf8[0x0],'timeout':_0x4e0cf8[0x1]};var _0x22ae3a=queue[_0x60ca('0xd')](_0x379e0d,{'typecast':!![]});if(_0x22ae3a[_0x60ca('0xe')]){logger[_0x60ca('0xf')]('[%s][AGENT]\x20%s',_0x506181,_['map'](_0x22ae3a,_0x60ca('0x10'))['join'](',\x20'));_0x315a27[_0x60ca('0x11')]();}else{var _0x4752a9=_['find'](_0x225c5a[_0x60ca('0x12')],handleFindAgent(_0x379e0d[_0x60ca('0xb')]));if(_0x4752a9){var _0x422bc7=(_0x379e0d['timeout']||0xa)*0x3e8;var _0x5682cc,_0x3ac3a1;var _0x1ccad4=seqqueue[_0x60ca('0x13')](_0x422bc7);_0x1ccad4['id']=_0x506181;_0x1ccad4['atimeout']=_0x422bc7;_0x1ccad4[_0x60ca('0x14')]=_0x540f88['channel'];writeLog(_0x506181,_0x4752a9,util[_0x60ca('0xa')]('START:%s',_0x422bc7));_0x225c5a['rules'][_0x506181]['on'](_0x60ca('0x15'),function(){logger[_0x60ca('0x9')]('[%s][AGENT]\x20ROUTING\x20STOPPED',_0x506181);clearTimeout(_0x3ac3a1);_0x3ac3a1=undefined;_0x1ccad4[_0x60ca('0x16')]();if(_0x225c5a[_0x60ca('0x17')][_0x506181]){delete _0x225c5a[_0x60ca('0x17')][_0x506181];}_0x315a27['stop']();});_0x225c5a[_0x60ca('0x17')][_0x506181]['on'](_0x60ca('0x18'),function(){if(_0x225c5a['rules'][_0x506181]){delete _0x225c5a[_0x60ca('0x17')][_0x506181];}});_0x3ac3a1=setTimeout(function(){logger[_0x60ca('0x9')](_0x60ca('0x19'),_0x506181);clearTimeout(_0x3ac3a1);_0x1ccad4[_0x60ca('0x16')]();_0x315a27[_0x60ca('0x1a')]();},_0x422bc7);strategy[_0x60ca('0x1b')](_0x1ccad4,_0x4752a9,_0x225c5a,_0x540f88);}else{logger[_0x60ca('0xf')](_0x60ca('0x1c'),_0x506181,_0x379e0d['name']);_0x315a27[_0x60ca('0x11')]();}}}catch(_0x35226a){console[_0x60ca('0x1d')](_0x35226a);logger[_0x60ca('0xf')](_0x60ca('0x1e'),_0x506181,_0x35226a[_0x60ca('0x1f')]);_0x315a27['stop']();}};};