server/services/routing/server/applications/agent.js

   1 // *************************************************************************
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   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   9 // * Website: https://www.xcally.com                                       *
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  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0x0cb7=['createQueue','channel','end','[%s][AGENT]\x20ROUTING\x20STOPPED','close','rules','complete','info','agent','[%s][AGENT]\x20agent\x20not\x20found\x20%s','log','[%s][QUEUE]\x20%s','stack','validate','util','seq-queue','routing','./strategy','string','name\x20is\x20a\x20string\x20and\x20it\x20is\x20required','number','format','[%s][AGENT][NAME:%s][STATUS:%s]','name','toLowerCase','consequence','length','error','[%s][AGENT]\x20%s','map','message','stop','find','agents','timeout'];(function(_0x799a45,_0x25076c){var _0x10f00d=function(_0x47ae4e){while(--_0x47ae4e){_0x799a45['push'](_0x799a45['shift']());}};_0x10f00d(++_0x25076c);}(_0x0cb7,0xbc));var _0x70cb=function(_0x1a5e1f,_0x2764ae){_0x1a5e1f=_0x1a5e1f-0x0;var _0x5619e9=_0x0cb7[_0x1a5e1f];return _0x5619e9;};'use strict';var schema=require(_0x70cb('0x0'));var _=require('lodash');var util=require(_0x70cb('0x1'));var seqqueue=require(_0x70cb('0x2'));var logger=require('../../../../config/logger')(_0x70cb('0x3'));var strategy=require(_0x70cb('0x4'));var queue=schema({'name':{'type':_0x70cb('0x5'),'required':!![],'message':_0x70cb('0x6')},'timeout':{'type':_0x70cb('0x7'),'message':'timeout\x20is\x20a\x20number'}});function writeLog(_0x31a903,_0xc019e0,_0x51452f){return logger['info'](util[_0x70cb('0x8')](_0x70cb('0x9'),_0x31a903,_0xc019e0[_0x70cb('0xa')],_0x51452f));}function handleFindAgent(_0x64ee01){return function(_0x3f02b0){return _0x3f02b0[_0x70cb('0xa')][_0x70cb('0xb')]()===_0x64ee01['toLowerCase']();};}exports[_0x70cb('0xc')]=function(_0x481108,_0x5b57b0,_0x5860d3,_0x4a8af6){return function(_0x31b676){try{var _0x3e6385={'name':_0x5b57b0[0x0],'timeout':_0x5b57b0[0x1]};var _0x562a03=queue[_0x70cb('0x0')](_0x3e6385,{'typecast':!![]});if(_0x562a03[_0x70cb('0xd')]){logger[_0x70cb('0xe')](_0x70cb('0xf'),_0x481108,_[_0x70cb('0x10')](_0x562a03,_0x70cb('0x11'))['join'](',\x20'));_0x31b676[_0x70cb('0x12')]();}else{var _0x66059e=_[_0x70cb('0x13')](_0x5860d3[_0x70cb('0x14')],handleFindAgent(_0x3e6385[_0x70cb('0xa')]));if(_0x66059e){var _0x13f41e=(_0x3e6385[_0x70cb('0x15')]||0xa)*0x3e8;var _0x1f413a,_0x22060e;var _0x3dfa3d=seqqueue[_0x70cb('0x16')](_0x13f41e);_0x3dfa3d['id']=_0x481108;_0x3dfa3d['atimeout']=_0x13f41e;_0x3dfa3d[_0x70cb('0x17')]=_0x4a8af6[_0x70cb('0x17')];writeLog(_0x481108,_0x66059e,util[_0x70cb('0x8')]('START:%s',_0x13f41e));_0x5860d3['rules'][_0x481108]['on'](_0x70cb('0x18'),function(){logger['info'](_0x70cb('0x19'),_0x481108);clearTimeout(_0x22060e);_0x22060e=undefined;_0x3dfa3d[_0x70cb('0x1a')]();if(_0x5860d3[_0x70cb('0x1b')][_0x481108]){delete _0x5860d3[_0x70cb('0x1b')][_0x481108];}_0x31b676[_0x70cb('0x12')]();});_0x5860d3[_0x70cb('0x1b')][_0x481108]['on'](_0x70cb('0x1c'),function(){if(_0x5860d3[_0x70cb('0x1b')][_0x481108]){delete _0x5860d3[_0x70cb('0x1b')][_0x481108];}});_0x22060e=setTimeout(function(){logger[_0x70cb('0x1d')]('[%s][AGENT]\x20ROUTING\x20END',_0x481108);clearTimeout(_0x22060e);_0x3dfa3d[_0x70cb('0x1a')]();_0x31b676['next']();},_0x13f41e);strategy[_0x70cb('0x1e')](_0x3dfa3d,_0x66059e,_0x5860d3,_0x4a8af6);}else{logger['error'](_0x70cb('0x1f'),_0x481108,_0x3e6385[_0x70cb('0xa')]);_0x31b676[_0x70cb('0x12')]();}}}catch(_0x194ce8){console[_0x70cb('0x20')](_0x194ce8);logger[_0x70cb('0xe')](_0x70cb('0x21'),_0x481108,_0x194ce8[_0x70cb('0x22')]);_0x31b676[_0x70cb('0x12')]();}};};