server/services/routing/server/applications/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0x8f4e=['consequence','length','error','[%s][AGENT]\x20%s','message','join','stop','find','timeout','atimeout','channel','START:%s','rules','end','info','[%s][AGENT]\x20ROUTING\x20STOPPED','close','[%s][AGENT]\x20ROUTING\x20END','next','agent','[%s][AGENT]\x20agent\x20not\x20found\x20%s','log','validate','../../../../config/logger','string','name\x20is\x20a\x20string\x20and\x20it\x20is\x20required','number','timeout\x20is\x20a\x20number','format','[%s][AGENT][NAME:%s][STATUS:%s]','name','toLowerCase'];(function(_0xff9d6f,_0x242e60){var _0x46eb3a=function(_0x5271a9){while(--_0x5271a9){_0xff9d6f['push'](_0xff9d6f['shift']());}};_0x46eb3a(++_0x242e60);}(_0x8f4e,0xb6));var _0xe8f4=function(_0x461e2b,_0x1adc1e){_0x461e2b=_0x461e2b-0x0;var _0x160b3b=_0x8f4e[_0x461e2b];return _0x160b3b;};'use strict';var schema=require(_0xe8f4('0x0'));var _=require('lodash');var util=require('util');var seqqueue=require('seq-queue');var logger=require(_0xe8f4('0x1'))('routing');var strategy=require('./strategy');var queue=schema({'name':{'type':_0xe8f4('0x2'),'required':!![],'message':_0xe8f4('0x3')},'timeout':{'type':_0xe8f4('0x4'),'message':_0xe8f4('0x5')}});function writeLog(_0x5ba3d0,_0x70ad4f,_0xdd0e14){return logger['info'](util[_0xe8f4('0x6')](_0xe8f4('0x7'),_0x5ba3d0,_0x70ad4f[_0xe8f4('0x8')],_0xdd0e14));}function handleFindAgent(_0x5ae228){return function(_0x49378c){return _0x49378c[_0xe8f4('0x8')][_0xe8f4('0x9')]()===_0x5ae228[_0xe8f4('0x9')]();};}exports[_0xe8f4('0xa')]=function(_0x5ce198,_0x43cfe9,_0x1d9c84,_0x4a9957){return function(_0x52baf0){try{var _0x469bd5={'name':_0x43cfe9[0x0],'timeout':_0x43cfe9[0x1]};var _0x396efb=queue[_0xe8f4('0x0')](_0x469bd5,{'typecast':!![]});if(_0x396efb[_0xe8f4('0xb')]){logger[_0xe8f4('0xc')](_0xe8f4('0xd'),_0x5ce198,_['map'](_0x396efb,_0xe8f4('0xe'))[_0xe8f4('0xf')](',\x20'));_0x52baf0[_0xe8f4('0x10')]();}else{var _0x42058c=_[_0xe8f4('0x11')](_0x1d9c84['agents'],handleFindAgent(_0x469bd5[_0xe8f4('0x8')]));if(_0x42058c){var _0x50d0a9=(_0x469bd5[_0xe8f4('0x12')]||0xa)*0x3e8;var _0x306bf6,_0x2c2c98;var _0x3725e6=seqqueue['createQueue'](_0x50d0a9);_0x3725e6['id']=_0x5ce198;_0x3725e6[_0xe8f4('0x13')]=_0x50d0a9;_0x3725e6[_0xe8f4('0x14')]=_0x4a9957[_0xe8f4('0x14')];writeLog(_0x5ce198,_0x42058c,util['format'](_0xe8f4('0x15'),_0x50d0a9));_0x1d9c84[_0xe8f4('0x16')][_0x5ce198]['on'](_0xe8f4('0x17'),function(){logger[_0xe8f4('0x18')](_0xe8f4('0x19'),_0x5ce198);clearTimeout(_0x2c2c98);_0x2c2c98=undefined;_0x3725e6[_0xe8f4('0x1a')]();if(_0x1d9c84['rules'][_0x5ce198]){delete _0x1d9c84[_0xe8f4('0x16')][_0x5ce198];}_0x52baf0[_0xe8f4('0x10')]();});_0x1d9c84[_0xe8f4('0x16')][_0x5ce198]['on']('complete',function(){if(_0x1d9c84[_0xe8f4('0x16')][_0x5ce198]){delete _0x1d9c84[_0xe8f4('0x16')][_0x5ce198];}});_0x2c2c98=setTimeout(function(){logger['info'](_0xe8f4('0x1b'),_0x5ce198);clearTimeout(_0x2c2c98);_0x3725e6[_0xe8f4('0x1a')]();_0x52baf0[_0xe8f4('0x1c')]();},_0x50d0a9);strategy[_0xe8f4('0x1d')](_0x3725e6,_0x42058c,_0x1d9c84,_0x4a9957);}else{logger[_0xe8f4('0xc')](_0xe8f4('0x1e'),_0x5ce198,_0x469bd5['name']);_0x52baf0['stop']();}}}catch(_0x3ce76b){console[_0xe8f4('0x1f')](_0x3ce76b);logger[_0xe8f4('0xc')]('[%s][QUEUE]\x20%s',_0x5ce198,_0x3ce76b['stack']);_0x52baf0[_0xe8f4('0x10')]();}};};