server/services/routing/server/applications/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0x1b79=['[%s][QUEUE]\x20%s','validate','lodash','seq-queue','../../../../config/logger','routing','./strategy','number','timeout\x20is\x20a\x20number','format','[%s][AGENT][NAME:%s][STATUS:%s]','name','toLowerCase','consequence','length','error','[%s][AGENT]\x20%s','map','message','join','stop','timeout','createQueue','atimeout','channel','rules','end','info','close','complete','[%s][AGENT]\x20ROUTING\x20END','next','agent','[%s][AGENT]\x20agent\x20not\x20found\x20%s','log'];(function(_0x5f5325,_0x39d642){var _0x512e92=function(_0x46d51b){while(--_0x46d51b){_0x5f5325['push'](_0x5f5325['shift']());}};_0x512e92(++_0x39d642);}(_0x1b79,0xf6));var _0x91b7=function(_0x399cc5,_0x130bfb){_0x399cc5=_0x399cc5-0x0;var _0x2fc8d8=_0x1b79[_0x399cc5];return _0x2fc8d8;};'use strict';var schema=require(_0x91b7('0x0'));var _=require(_0x91b7('0x1'));var util=require('util');var seqqueue=require(_0x91b7('0x2'));var logger=require(_0x91b7('0x3'))(_0x91b7('0x4'));var strategy=require(_0x91b7('0x5'));var queue=schema({'name':{'type':'string','required':!![],'message':'name\x20is\x20a\x20string\x20and\x20it\x20is\x20required'},'timeout':{'type':_0x91b7('0x6'),'message':_0x91b7('0x7')}});function writeLog(_0x334326,_0x4567f4,_0x3b3069){return logger['info'](util[_0x91b7('0x8')](_0x91b7('0x9'),_0x334326,_0x4567f4[_0x91b7('0xa')],_0x3b3069));}function handleFindAgent(_0x384084){return function(_0x3c5b57){return _0x3c5b57[_0x91b7('0xa')][_0x91b7('0xb')]()===_0x384084[_0x91b7('0xb')]();};}exports[_0x91b7('0xc')]=function(_0x1ebc0f,_0x2f5688,_0x2d0b14,_0x12275a){return function(_0x228d6e){try{var _0x513f84={'name':_0x2f5688[0x0],'timeout':_0x2f5688[0x1]};var _0x15fdcc=queue['validate'](_0x513f84,{'typecast':!![]});if(_0x15fdcc[_0x91b7('0xd')]){logger[_0x91b7('0xe')](_0x91b7('0xf'),_0x1ebc0f,_[_0x91b7('0x10')](_0x15fdcc,_0x91b7('0x11'))[_0x91b7('0x12')](',\x20'));_0x228d6e[_0x91b7('0x13')]();}else{var _0x3c8ae7=_['find'](_0x2d0b14['agents'],handleFindAgent(_0x513f84['name']));if(_0x3c8ae7){var _0x135d26=(_0x513f84[_0x91b7('0x14')]||0xa)*0x3e8;var _0x36110a,_0x4e18bd;var _0x33d175=seqqueue[_0x91b7('0x15')](_0x135d26);_0x33d175['id']=_0x1ebc0f;_0x33d175[_0x91b7('0x16')]=_0x135d26;_0x33d175[_0x91b7('0x17')]=_0x12275a[_0x91b7('0x17')];writeLog(_0x1ebc0f,_0x3c8ae7,util[_0x91b7('0x8')]('START:%s',_0x135d26));_0x2d0b14[_0x91b7('0x18')][_0x1ebc0f]['on'](_0x91b7('0x19'),function(){logger[_0x91b7('0x1a')]('[%s][AGENT]\x20ROUTING\x20STOPPED',_0x1ebc0f);clearTimeout(_0x4e18bd);_0x4e18bd=undefined;_0x33d175[_0x91b7('0x1b')]();if(_0x2d0b14['rules'][_0x1ebc0f]){delete _0x2d0b14[_0x91b7('0x18')][_0x1ebc0f];}_0x228d6e[_0x91b7('0x13')]();});_0x2d0b14[_0x91b7('0x18')][_0x1ebc0f]['on'](_0x91b7('0x1c'),function(){if(_0x2d0b14[_0x91b7('0x18')][_0x1ebc0f]){delete _0x2d0b14[_0x91b7('0x18')][_0x1ebc0f];}});_0x4e18bd=setTimeout(function(){logger[_0x91b7('0x1a')](_0x91b7('0x1d'),_0x1ebc0f);clearTimeout(_0x4e18bd);_0x33d175[_0x91b7('0x1b')]();_0x228d6e[_0x91b7('0x1e')]();},_0x135d26);strategy[_0x91b7('0x1f')](_0x33d175,_0x3c8ae7,_0x2d0b14,_0x12275a);}else{logger[_0x91b7('0xe')](_0x91b7('0x20'),_0x1ebc0f,_0x513f84[_0x91b7('0xa')]);_0x228d6e['stop']();}}}catch(_0x382367){console[_0x91b7('0x21')](_0x382367);logger[_0x91b7('0xe')](_0x91b7('0x22'),_0x1ebc0f,_0x382367['stack']);_0x228d6e['stop']();}};};