server/services/routing/server/applications/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0xdd3a=['map','message','join','stop','find','createQueue','channel','format','START:%s','rules','close','complete','[%s][AGENT]\x20ROUTING\x20END','next','agent','[%s][AGENT]\x20agent\x20not\x20found\x20%s','log','[%s][QUEUE]\x20%s','stack','validate','lodash','util','seq-queue','../../../../config/logger','routing','./strategy','number','timeout\x20is\x20a\x20number','info','[%s][AGENT][NAME:%s][STATUS:%s]','name','toLowerCase','consequence','error','[%s][AGENT]\x20%s'];(function(_0x3dd15e,_0x1f0015){var _0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0xdd3a,0x12b));var _0xadd3=function(_0x171eaf,_0x2bdb76){_0x171eaf=_0x171eaf-0x0;var _0x2dad13=_0xdd3a[_0x171eaf];return _0x2dad13;};'use strict';var schema=require(_0xadd3('0x0'));var _=require(_0xadd3('0x1'));var util=require(_0xadd3('0x2'));var seqqueue=require(_0xadd3('0x3'));var logger=require(_0xadd3('0x4'))(_0xadd3('0x5'));var strategy=require(_0xadd3('0x6'));var queue=schema({'name':{'type':'string','required':!![],'message':'name\x20is\x20a\x20string\x20and\x20it\x20is\x20required'},'timeout':{'type':_0xadd3('0x7'),'message':_0xadd3('0x8')}});function writeLog(_0x59d5bb,_0x5eafa6,_0x25ad0b){return logger[_0xadd3('0x9')](util['format'](_0xadd3('0xa'),_0x59d5bb,_0x5eafa6[_0xadd3('0xb')],_0x25ad0b));}function handleFindAgent(_0x6a5339){return function(_0x31dcc4){return _0x31dcc4[_0xadd3('0xb')][_0xadd3('0xc')]()===_0x6a5339['toLowerCase']();};}exports[_0xadd3('0xd')]=function(_0x12c1c1,_0xe56c10,_0x15bae5,_0xc67eb6){return function(_0x1d2f16){try{var _0x1f8f13={'name':_0xe56c10[0x0],'timeout':_0xe56c10[0x1]};var _0x42ec86=queue['validate'](_0x1f8f13,{'typecast':!![]});if(_0x42ec86['length']){logger[_0xadd3('0xe')](_0xadd3('0xf'),_0x12c1c1,_[_0xadd3('0x10')](_0x42ec86,_0xadd3('0x11'))[_0xadd3('0x12')](',\x20'));_0x1d2f16[_0xadd3('0x13')]();}else{var _0x43e942=_[_0xadd3('0x14')](_0x15bae5['agents'],handleFindAgent(_0x1f8f13[_0xadd3('0xb')]));if(_0x43e942){var _0xc86d65=(_0x1f8f13['timeout']||0xa)*0x3e8;var _0x7fd4b6,_0x47b22d;var _0x5306d0=seqqueue[_0xadd3('0x15')](_0xc86d65);_0x5306d0['id']=_0x12c1c1;_0x5306d0['atimeout']=_0xc86d65;_0x5306d0[_0xadd3('0x16')]=_0xc67eb6[_0xadd3('0x16')];writeLog(_0x12c1c1,_0x43e942,util[_0xadd3('0x17')](_0xadd3('0x18'),_0xc86d65));_0x15bae5[_0xadd3('0x19')][_0x12c1c1]['on']('end',function(){logger[_0xadd3('0x9')]('[%s][AGENT]\x20ROUTING\x20STOPPED',_0x12c1c1);clearTimeout(_0x47b22d);_0x47b22d=undefined;_0x5306d0[_0xadd3('0x1a')]();if(_0x15bae5[_0xadd3('0x19')][_0x12c1c1]){delete _0x15bae5['rules'][_0x12c1c1];}_0x1d2f16['stop']();});_0x15bae5[_0xadd3('0x19')][_0x12c1c1]['on'](_0xadd3('0x1b'),function(){if(_0x15bae5[_0xadd3('0x19')][_0x12c1c1]){delete _0x15bae5[_0xadd3('0x19')][_0x12c1c1];}});_0x47b22d=setTimeout(function(){logger[_0xadd3('0x9')](_0xadd3('0x1c'),_0x12c1c1);clearTimeout(_0x47b22d);_0x5306d0['close']();_0x1d2f16[_0xadd3('0x1d')]();},_0xc86d65);strategy[_0xadd3('0x1e')](_0x5306d0,_0x43e942,_0x15bae5,_0xc67eb6);}else{logger[_0xadd3('0xe')](_0xadd3('0x1f'),_0x12c1c1,_0x1f8f13['name']);_0x1d2f16[_0xadd3('0x13')]();}}}catch(_0x411bc8){console[_0xadd3('0x20')](_0x411bc8);logger[_0xadd3('0xe')](_0xadd3('0x21'),_0x12c1c1,_0x411bc8[_0xadd3('0x22')]);_0x1d2f16[_0xadd3('0x13')]();}};};