server/services/routing/server/applications/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xc565=['timeout','createQueue','atimeout','channel','START:%s','rules','end','info','close','[%s][AGENT]\x20ROUTING\x20END','next','agent','[%s][AGENT]\x20agent\x20not\x20found\x20%s','log','[%s][QUEUE]\x20%s','stack','validate','lodash','seq-queue','routing','./strategy','string','name\x20is\x20a\x20string\x20and\x20it\x20is\x20required','number','timeout\x20is\x20a\x20number','format','[%s][AGENT][NAME:%s][STATUS:%s]','name','toLowerCase','length','error','[%s][AGENT]\x20%s','map','message','join','stop','find','agents'];(function(_0x36a91b,_0x26e53d){var _0x5375b0=function(_0xcb9169){while(--_0xcb9169){_0x36a91b['push'](_0x36a91b['shift']());}};_0x5375b0(++_0x26e53d);}(_0xc565,0x18c));var _0x5c56=function(_0xa42ac8,_0x5b1d8c){_0xa42ac8=_0xa42ac8-0x0;var _0x426038=_0xc565[_0xa42ac8];return _0x426038;};'use strict';var schema=require(_0x5c56('0x0'));var _=require(_0x5c56('0x1'));var util=require('util');var seqqueue=require(_0x5c56('0x2'));var logger=require('../../../../config/logger')(_0x5c56('0x3'));var strategy=require(_0x5c56('0x4'));var queue=schema({'name':{'type':_0x5c56('0x5'),'required':!![],'message':_0x5c56('0x6')},'timeout':{'type':_0x5c56('0x7'),'message':_0x5c56('0x8')}});function writeLog(_0x514e8c,_0x25c545,_0x4cd291){return logger['info'](util[_0x5c56('0x9')](_0x5c56('0xa'),_0x514e8c,_0x25c545[_0x5c56('0xb')],_0x4cd291));}function handleFindAgent(_0x2dfca4){return function(_0x233938){return _0x233938[_0x5c56('0xb')][_0x5c56('0xc')]()===_0x2dfca4['toLowerCase']();};}exports['consequence']=function(_0x12e2da,_0x36d280,_0x3fef5a,_0x4f529a){return function(_0x4c8cdb){try{var _0x3c14ad={'name':_0x36d280[0x0],'timeout':_0x36d280[0x1]};var _0x5e1cf4=queue[_0x5c56('0x0')](_0x3c14ad,{'typecast':!![]});if(_0x5e1cf4[_0x5c56('0xd')]){logger[_0x5c56('0xe')](_0x5c56('0xf'),_0x12e2da,_[_0x5c56('0x10')](_0x5e1cf4,_0x5c56('0x11'))[_0x5c56('0x12')](',\x20'));_0x4c8cdb[_0x5c56('0x13')]();}else{var _0x3f59a0=_[_0x5c56('0x14')](_0x3fef5a[_0x5c56('0x15')],handleFindAgent(_0x3c14ad['name']));if(_0x3f59a0){var _0x446c50=(_0x3c14ad[_0x5c56('0x16')]||0xa)*0x3e8;var _0x2b0abf,_0x4598f9;var _0x382ba0=seqqueue[_0x5c56('0x17')](_0x446c50);_0x382ba0['id']=_0x12e2da;_0x382ba0[_0x5c56('0x18')]=_0x446c50;_0x382ba0[_0x5c56('0x19')]=_0x4f529a[_0x5c56('0x19')];writeLog(_0x12e2da,_0x3f59a0,util[_0x5c56('0x9')](_0x5c56('0x1a'),_0x446c50));_0x3fef5a[_0x5c56('0x1b')][_0x12e2da]['on'](_0x5c56('0x1c'),function(){logger[_0x5c56('0x1d')]('[%s][AGENT]\x20ROUTING\x20STOPPED',_0x12e2da);clearTimeout(_0x4598f9);_0x4598f9=undefined;_0x382ba0[_0x5c56('0x1e')]();if(_0x3fef5a[_0x5c56('0x1b')][_0x12e2da]){delete _0x3fef5a['rules'][_0x12e2da];}_0x4c8cdb[_0x5c56('0x13')]();});_0x3fef5a['rules'][_0x12e2da]['on']('complete',function(){if(_0x3fef5a['rules'][_0x12e2da]){delete _0x3fef5a[_0x5c56('0x1b')][_0x12e2da];}});_0x4598f9=setTimeout(function(){logger[_0x5c56('0x1d')](_0x5c56('0x1f'),_0x12e2da);clearTimeout(_0x4598f9);_0x382ba0[_0x5c56('0x1e')]();_0x4c8cdb[_0x5c56('0x20')]();},_0x446c50);strategy[_0x5c56('0x21')](_0x382ba0,_0x3f59a0,_0x3fef5a,_0x4f529a);}else{logger[_0x5c56('0xe')](_0x5c56('0x22'),_0x12e2da,_0x3c14ad[_0x5c56('0xb')]);_0x4c8cdb[_0x5c56('0x13')]();}}}catch(_0xa2f3ff){console[_0x5c56('0x23')](_0xa2f3ff);logger[_0x5c56('0xe')](_0x5c56('0x24'),_0x12e2da,_0xa2f3ff[_0x5c56('0x25')]);_0x4c8cdb[_0x5c56('0x13')]();}};};