server/services/routing/server/applications/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0xa274=['stop','find','agents','timeout','createQueue','channel','rules','end','info','[%s][AGENT]\x20ROUTING\x20STOPPED','close','complete','[%s][AGENT]\x20ROUTING\x20END','next','[%s][AGENT]\x20agent\x20not\x20found\x20%s','log','stack','validate','lodash','util','../../../../config/logger','routing','string','name\x20is\x20a\x20string\x20and\x20it\x20is\x20required','number','timeout\x20is\x20a\x20number','format','name','toLowerCase','consequence','length','error','[%s][AGENT]\x20%s','message','join'];(function(_0x41a804,_0xcde371){var _0x26870d=function(_0x46fb2a){while(--_0x46fb2a){_0x41a804['push'](_0x41a804['shift']());}};_0x26870d(++_0xcde371);}(_0xa274,0x9d));var _0x4a27=function(_0x540133,_0x41783f){_0x540133=_0x540133-0x0;var _0x26b6e9=_0xa274[_0x540133];return _0x26b6e9;};'use strict';var schema=require(_0x4a27('0x0'));var _=require(_0x4a27('0x1'));var util=require(_0x4a27('0x2'));var seqqueue=require('seq-queue');var logger=require(_0x4a27('0x3'))(_0x4a27('0x4'));var strategy=require('./strategy');var queue=schema({'name':{'type':_0x4a27('0x5'),'required':!![],'message':_0x4a27('0x6')},'timeout':{'type':_0x4a27('0x7'),'message':_0x4a27('0x8')}});function writeLog(_0xdd7fb0,_0x2023f7,_0xf56d89){return logger['info'](util[_0x4a27('0x9')]('[%s][AGENT][NAME:%s][STATUS:%s]',_0xdd7fb0,_0x2023f7[_0x4a27('0xa')],_0xf56d89));}function handleFindAgent(_0x3a5093){return function(_0x28e750){return _0x28e750['name'][_0x4a27('0xb')]()===_0x3a5093[_0x4a27('0xb')]();};}exports[_0x4a27('0xc')]=function(_0x421526,_0x3f9ea6,_0x467ec6,_0x4d3a33){return function(_0x307a1a){try{var _0x289b0f={'name':_0x3f9ea6[0x0],'timeout':_0x3f9ea6[0x1]};var _0x2ded0a=queue['validate'](_0x289b0f,{'typecast':!![]});if(_0x2ded0a[_0x4a27('0xd')]){logger[_0x4a27('0xe')](_0x4a27('0xf'),_0x421526,_['map'](_0x2ded0a,_0x4a27('0x10'))[_0x4a27('0x11')](',\x20'));_0x307a1a[_0x4a27('0x12')]();}else{var _0x517f4f=_[_0x4a27('0x13')](_0x467ec6[_0x4a27('0x14')],handleFindAgent(_0x289b0f[_0x4a27('0xa')]));if(_0x517f4f){var _0x5a2429=(_0x289b0f[_0x4a27('0x15')]||0xa)*0x3e8;var _0x167460,_0x230cf5;var _0x1c3e48=seqqueue[_0x4a27('0x16')](_0x5a2429);_0x1c3e48['id']=_0x421526;_0x1c3e48['atimeout']=_0x5a2429;_0x1c3e48[_0x4a27('0x17')]=_0x4d3a33[_0x4a27('0x17')];writeLog(_0x421526,_0x517f4f,util['format']('START:%s',_0x5a2429));_0x467ec6[_0x4a27('0x18')][_0x421526]['on'](_0x4a27('0x19'),function(){logger[_0x4a27('0x1a')](_0x4a27('0x1b'),_0x421526);clearTimeout(_0x230cf5);_0x230cf5=undefined;_0x1c3e48[_0x4a27('0x1c')]();if(_0x467ec6[_0x4a27('0x18')][_0x421526]){delete _0x467ec6[_0x4a27('0x18')][_0x421526];}_0x307a1a[_0x4a27('0x12')]();});_0x467ec6['rules'][_0x421526]['on'](_0x4a27('0x1d'),function(){if(_0x467ec6['rules'][_0x421526]){delete _0x467ec6[_0x4a27('0x18')][_0x421526];}});_0x230cf5=setTimeout(function(){logger[_0x4a27('0x1a')](_0x4a27('0x1e'),_0x421526);clearTimeout(_0x230cf5);_0x1c3e48[_0x4a27('0x1c')]();_0x307a1a[_0x4a27('0x1f')]();},_0x5a2429);strategy['agent'](_0x1c3e48,_0x517f4f,_0x467ec6,_0x4d3a33);}else{logger[_0x4a27('0xe')](_0x4a27('0x20'),_0x421526,_0x289b0f[_0x4a27('0xa')]);_0x307a1a[_0x4a27('0x12')]();}}}catch(_0x1f4c05){console[_0x4a27('0x21')](_0x1f4c05);logger[_0x4a27('0xe')]('[%s][QUEUE]\x20%s',_0x421526,_0x1f4c05[_0x4a27('0x22')]);_0x307a1a[_0x4a27('0x12')]();}};};